Embed Size (px)
Citation preview
Proprietary – Not to be reproduced without permission© thoughtLEADERS, LLC
This report is solely for the use of client personnel. No part of it may be circulated, quoted, or reproduced for distribution without prior written approval from thoughtLEADERS, LLC.This material was used by thoughtLEADERS, LLC during an oral presentation; it is not a complete record of the discussion. thoughtLEADERS, LLC has worked to ensure theaccuracy of the information included herein. thoughtLEADERS, LLC is not engaged in rendering legal, accounting, or other professional services beyond training consulting. Itsreports should not be construed as professional advice on any particular set of facts or circumstances. thoughtLEADERS, LLC is not responsible for any claims or losses that mayarise from any errors or omissions in our reports or reliance upon any recommendation or advice provided by thoughtLEADERS, LLC.
thoughtLEADERS’ Capabilities, Courses, and Participant Feedback
Delivering great leadership development training that makes a real difference in performance
Proprietary – Not to be reproduced without permission© thoughtLEADERS, LLC
thoughtLEADERS – Who We Are and What We Do
• Leadership development training, coaching and consulting
• Critical business skills delivered in a classroom environment
• Heavy in-class application of tools and frameworks with immediate “take-away” applicability
• Programs conducted at client locations around the world
1
A global firm of uniquely-skilled executives who teach managers around the world how to be great leaders
Proprietary – Not to be reproduced without permission© thoughtLEADERS, LLC
Our Instructors – Well Educated
2
Proprietary – Not to be reproduced without permission© thoughtLEADERS, LLC
Our Instructors – Experienced Practitioners
3
Proprietary – Not to be reproduced without permission© thoughtLEADERS, LLC
Our Instructors – Respected Authors and Experts
4
Proprietary – Not to be reproduced without permission© thoughtLEADERS, LLC
Our Approach to Learning
5
We understand adult learning as well as how things work in the “real world”
• We’ve curated a small, focused course catalog. We believe we should be great at a few things rather than diluting our expertise just to create a massive course listing
• We’re big believers in adult learning approaches that work. Our courses follow a “here’s a concept, here’s an example, now do an exercise…” cadence. Participants get to apply our tools and frameworks numerous times in class so they get the hands-on application that makes learning stick
• For many of our courses, we conduct full case studies where participants get to apply the methods we teach to a complex business situation (cases/exercises). We also have the ability to have participants bring their real-world business problems to class and apply our methods to their problem. That approach brings the methods to life. We excel in those situations because we’re business people first and instructors second so we quickly grasp the business issue they’re solving
• We know participants are busy. That’s why we distill our courses to one-page cheat sheets that they can refer to after the program. We avoid big, complicated binders and instead opt for simplicity
• Learning isn’t a one-off “event.” We provide ongoing individual and team coaching, “refresher” webinars or conference calls, and other forms of continuous support
• Beyond coaching, other support tools are available including our books based on our courses as well as video course support through LinkedIn Learning video courses
Proprietary – Not to be reproduced without permission© thoughtLEADERS, LLC
Blended Learning – Our Video Courses
6
• Blended learning capabilities in partnership with LinkedIn Learning. Hundreds of our instructors’ videos on a world-class platform
• Mirrors of our classroom programs to enable review and retention of concepts participants learn in our live classroom sessions
• Courses translated into multiple languages for global support
Proprietary – Not to be reproduced without permission© thoughtLEADERS, LLC
• Our clients are global. We support them accordingly. Our content is built to be culturally universal and delivered that way. We travel wherever you need us. We’ve taught in the US, Canada, Germany, England, Ireland, Sweden, Hungary, Switzerland, France, Greece, Saudi Arabia, UAE, Japan, China, Singapore, Vietnam, Colombia, and Brazil
• Many of our courses have been converted into online training via LinkedIn Learning and translated into Spanish, French, German, Japanese, Chinese, and Portuguese
Global Experience with Global Delivery
7
Proprietary – Not to be reproduced without permission© thoughtLEADERS, LLC
Our Clients – A Representative List
8
Proprietary – Not to be reproduced without permission© thoughtLEADERS, LLC
9
Outstanding Feedback from Thousands of Participants
6.51
6.52
6.62
6.69
6.76
6.15
6.33
6.34
6.29
6.44
6.23
6.31
6.44
6.45
The instructor moved at an appropriate pace
The instructor shared relevant real-world examples
The instructor kept the class interesting
The instructor answered questions appropriately
The instructor explained the material's real world application
The time spent on each section was appropriate
Applying the method to a case reinforced learning
The exercises helped me better understand the concepts
The balance between lecture and exercises was appropriate
I would recommend this course to others
The process is clear and easy to understand
I will be able to apply these concepts to be better at my job
The course materials facilitated learning the concepts
This course was relevant to my job 5.17%
5.03%
5.79%
6.48%
6.31%
5.91%
5.76%
5.75%
7.09%
3.08%
3.56%
4.67%
5.90%
5.14%
Std Dev
More than 10,000 participants across all clients for over 15 years have given all our courses and instructors outstanding scores and feedback with minimal variance. Scores are on a 1-7 scale
Proprietary – Not to be reproduced without permission© thoughtLEADERS, LLC
10
Participants Speak Highly of Our Courses
“Could be the most useful course I’ve taken in the 10 years I’ve been here!”
“Best course and most relevant we’ve had available for quite some time.”
“I will be using this immediately. We need all team members to take the course.”
“I enjoyed this very much. Absolutely valuable. This course should be extended throughout the organization.”
“All employees in the company need to take this course – bar none! Good pace. Kept interest at all times.”
“Instructor effectively communicated his message and has changed my thought process. I have taken many training classes here – this is the first class that has kept my attention the entire time! Great job! Thank you! Excellent course!”
“I’m anxious to take this back and redo presentations with it. I liked how the instructor skipped exercises because he understood we were ‘getting it’.”
“Great class. Very applicable. Good for my whole team (including me). Refreshing. Very easy to understand. Class moved at a great pace. Proper time on each section.”
Proprietary – Not to be reproduced without permission© thoughtLEADERS, LLC
11
Creating Your Leadership Maxims• The four aspects of leadership and why they’re critical to being well-rounded
• How to lead yourself (motivate, inspire, and direct)
• How to lead the thinking (vision, innovation)
• How to lead your people (know, inspire, and grow them)
• How to lead a balanced life (boundaries, perspective)
• How to articulate your leadership maxims in a simple manner (on one piece of paper)
http://www.thoughtleadersllc.com/services/leadership-maxims/
Proprietary – Not to be reproduced without permission© thoughtLEADERS, LLC
12
Leading Inside the Box
http://www.thoughtleadersllc.com/services/leading-inside-the-box/
• Understand the concept of “Leadership Capital” and assess how you spend it
• Assess the results your team members are delivering and how they need to change
• Learn the four primary team member “performance patterns,” the eight behavioral archetypes, and specific tactics and techniques for improving performance
• Create plans for changing team member performance patterns
Proprietary – Not to be reproduced without permission© thoughtLEADERS, LLC
13
Structured Thought: Problem Solving
http://www.thoughtleadersllc.com/services/structured-thought-problem-solving/
• Use both critical and conceptual problem solving skills to define the issue
• Put structure to ambiguous problems and generate possible solutions
• Create hypotheses as to what potential solutions could be
• Prioritize which ideas have the most merit or which issues are the most relevant
• Confirm or deny hypothesized answers in a data-driven way
• Synthesize findings and use logic and data to prove your case
Proprietary – Not to be reproduced without permission© thoughtLEADERS, LLC
14
Structured Thought and Communication
http://www.thoughtleadersllc.com/services/structured-thought-communications-foundations/
• Use the Structured Thought process to quickly and clearly define and support ideas
• Clearly define the issue/question
• Create and define the “core idea”
• Define the “architecture” required to support the “core idea”
• Draft a clear, compelling “story”
• Discuss the “story” with key stakeholders to refine and improve it
• Identify and present facts required to support the “story”
• Package the “story” in a variety of communication mediums (presentations, business cases, emails, voicemails, etc.)
Define the question
Create a “core idea”
Build the “architecture”
Create “the story”
Discuss/refine “the story”
Select core facts/analyses
Prove/disprove hypothesis
Finalize the communication
Share the idea
Proprietary – Not to be reproduced without permission© thoughtLEADERS, LLC
15
Principles of Chart Design
http://www.thoughtleadersllc.com/services/principles-of-chart-design/
• Use consistent page elements for a unified communication approach
• Apply a time-tested method for data chart selection
• Design data-heavy pages based on specific messages and linkages
• Turn concepts into clear business illustrations
• Apply a “design eye” to chart-making and editing for ease of reading
Proprietary – Not to be reproduced without permission© thoughtLEADERS, LLC
Engagement Management
16
• Understand engagement management best practices
• Define the EM’s role on the engagement relative to other participants involved in the project
• Define engagement management guiding principles
• Practice meeting management techniques to make engagements run more smoothly
• Learn prioritization and resource planning approaches to staff engagements properly and manage resources efficiently
Propose ArchiveDeliverKickoff Close
http://www.thoughtleadersllc.com/services/engagement-management/
Proprietary – Not to be reproduced without permission© thoughtLEADERS, LLC
17
Deliberate Decision Making• What decision making is and how it interacts with judgment
• The phases of decision making
• The styles of decision making and when to use which style
• Who is involved in decision making and how/when to involve them
• The types of ambiguity surrounding decisions we make
• Decision types based on the ambiguity we face
• Key considerations for making good decisions
Communicate
http://www.thoughtleadersllc.com/services/deliberate-decision-making/
Autocratic ConsensusDemocratic Participatory
Proprietary – Not to be reproduced without permission© thoughtLEADERS, LLC
Breakthrough Innovation
18
SELLIMAGINE DISSECT EXPAND ANALYZE
• Imagine: Working on a pressing issue within their business, participants explore their ideal goals to concretely identify future goals
• Dissect: Participants explore strategic options and decide where to focus their efforts
• Expand: Applying the successful strategies used by top-tier companies, participants brainstorm multiple potential solutions
• Analyze: Sorting through the ideas, groups create space to explore seemingly crazy ideas, ultimately reaching clarity on a set of innovative ideas for their proposed strategy
• Sell: Ideas are captured and refined for eventual presentation to company leaders
http://www.thoughtleadersllc.com/services/breakthrough-innovation/
Proprietary – Not to be reproduced without permission© thoughtLEADERS, LLC
Leading through Change
19
Recognize the Change
Know Your Audience
Manage Yourself
Define the Change
The Keys to Successful Change• Recognize the need to change
• Manage yourself through the change
• Evaluate stakeholders affected by the change
• Define the change you want to see and communicate the change to the organization
• “Keep the lights on” during change and identify and mitigate risks of the change
• Listen to your team then measure and adjust your approach to changehttp://www.thoughtleadersllc.com/services/leading-through-change/
Proprietary – Not to be reproduced without permission© thoughtLEADERS, LLC
20
Leading with Influence
• Use the power of perception. Why is perception important? How do others perceive you and your team? How can you change that perception, if need be?
• Be visible and raise your profile.Increase your visibility by standing out and getting noticed. You will learn the seven ways to gain visibility and raise your profile
• Lead through influence. What is influence? How does your influence ability benefit you and your employees? What is the current influence ability of you and your team? You will learn the five traits all influential people have
http://www.thoughtleadersllc.com/services/leading-with-influence/
Solid Reputation
Enhanced Skill Set
Executive Presence
Superior Likeability
Power to Persuade The Five
Key Traits
Proprietary – Not to be reproduced without permission© thoughtLEADERS, LLC
21
Compelling Executive Presence
http://www.thoughtleadersllc.com/services/compelling-executive-presence/
• Be more authentic and comfortable in a variety of situations
• Learn and apply an integrated framework covering all aspects of presence
• Explore ways to more easily be your authentic self
• Acquire tools and techniques for establishing trust and building rapport
• Experience approaches for getting your audience to connect with your content
• Apply methods for getting others on board with your recommendations
Get MomentumGet Connected Get Present Get Authentic
Proprietary – Not to be reproduced without permission© thoughtLEADERS, LLC
22
Storytelling for Leaders
• Why storytelling works better than telling people what to think
• Learn when to tell leadership and influence stories
• Discover 21 leadership challenges where storytelling is a key to success, including: vision, change, inspiration, creativity, culture, collaboration, driving action, and making recommendations stick
• Learn the three steps to selecting the right story to tell
• Practice using the 7-step story structure
• Know how to use story elements of emotion, surprise, dialog, details, and length to make a good story great
• Learn techniques for telling stories with data
• Learn the differences between oral and written delivery of stories
• Learn storytelling ethics and how to practice and save your stories
http://www.thoughtleadersllc.com/services/influential-storytelling/
Proprietary – Not to be reproduced without permission© thoughtLEADERS, LLC
23
Storytelling for Salespeople
• Learn the 6 differences between a sales story and a sales pitch
• Understand ten reasons why storytelling works better than a sales pitch
• Discover 25 two-minute stories that all sales people need in their repertoire
• Learn the three steps to selecting the right story to tell
• Practice using the 7-step story structure: hook, context, challenge, conflict, resolution, lesson, recommended action
• Know how to use story elements to make a good story great: emotion, surprise, dialog, details, length
• Learn the differences between oral and written delivery of stories
• Explore storytelling ethics and learn how to practice and save stories
Managing customer relationships
Building rapport
Making the main pitch
Handling objections
Closing the sale
Introducing yourself
Preparing for the sales call
http://www.thoughtleadersllc.com/services/storytelling-for-salespeople/
Proprietary – Not to be reproduced without permission© thoughtLEADERS, LLC
24
Simplified Strategic Planning
http://www.thoughtleadersllc.com/services/strategic-planning/
• Strategic plan with core competencies and filters for evaluating opportunities
• Prioritized list of initiatives to pursue and named initiative owners
• Implementation sequencing/resourcing plan to execute identified initiatives
• Analysis of expected financial results derived from the plan
PreparationWorkshop 1
Set direction
Future:Plan &
Organize
Workshop 2 Prioritize
efforts
Homework: Define initiatives
Homework: Refine high priority ideas
Support & Implement
SWOT
VisionMissionGoals
Sequence
Proprietary – Not to be reproduced without permission© thoughtLEADERS, LLC
25
Strategic Business Planning
http://www.thoughtleadersllc.com/services/strategic-business-planning/
• Use your understanding of the market, your place in it, and how you compete versus others
• Set direction including vision, mission, goals, and core competencies
• Create and use strategic filters for evaluating opportunities
• Explain initiatives and how they tie to the strategy
• Define then prioritize initiatives and assess your portfolio of projects
• Project your financial results and create an execution plan
Proprietary – Not to be reproduced without permission© thoughtLEADERS, LLC
26
Coaching for Impact
http://www.thoughtleadersllc.com/services/coaching-for-impact-foundations/
• Identify what strong coaches do
• Recognize when to use a coaching approach
• Set the stage for a coaching conversation
• Have an impactful coaching conversation
• Deliver clear and actionable feedback
• Ask powerful questions that yield insights into issues
• Apply a coaching model in coaching conversations
Establish Trust Ask Great QuestionsListen ActivelyBe Fully Present
Establish Purpose
Define Reality
Generate Options
Build the Plan
Execute the Plan
Support the Plan
Proprietary – Not to be reproduced without permission© thoughtLEADERS, LLC
27
Everything is Negotiable
http://www.thoughtleadersllc.com/services/everything-is-negotiable/
• Use negotiation techniques to achieve agreement on virtually any topic
• Recognize when you are in a negotiation situation, the context and the goals
• Understand the facts you need before you negotiate
• Create and pursue alternatives to negotiation
• Be comfortable, in control, and prepared at the negotiating table
• Identify core negotiation techniques and when to use them
• Build a “master negotiation toolkit” and learn how to use those techniques
Take the Pie Split the Pie Serve the Pie Expand the Pie
Proprietary – Not to be reproduced without permission© thoughtLEADERS, LLC
28
Conflict Resolution
http://www.thoughtleadersllc.com/services/conflict-resolution/
• Notice the causes of conflict before they escalate
• Assess reactions in meetings, teams, and a culture
• Pay attention to what they can immediately do in every situation to mediate conflict
• Transform tense moments through intentional communication skills
• Apply the framework of recognize, respond, and resolve in mild and extreme conflict
Recognize the Conflict
Respond to Conflict
Resolve the Conflict
• Accommodate• Compromise• Collaborate
• Step back first• Practice attentive
communication• Frame and reframe
• Understand causes• Appreciate attitudes• Know the natural
reactions
Proprietary – Not to be reproduced without permission© thoughtLEADERS, LLC
29
Advanced Facilitation Skills
Run more efficient and effective meetings by:
• Assessing participants and their objectives
• Assessing meeting and relationship context
• Setting meeting strategy and structure
• Managing the meeting
• Listening and engaging your audience
• Using facilitation tips and useful techniques
• Who are you?
• Why are we here?
• What’s in it for me?
• What will you cover?
• How should I participate?
• When can I get back to work?
http://www.thoughtleadersllc.com/services/advanced-facilitation-skills/
Proprietary – Not to be reproduced without permission© thoughtLEADERS, LLC
30
thoughtLEADERSHIP: Innovation
• What thoughtLEADERSHIP really is
• What characteristics thoughtLEADERS possess
• What tools thoughtLEADERS use to lead the thinking
• How to apply the tools of a thoughtLEADER
• How to convey your thoughtLEADING ideas in a compelling manner
http://www.thoughtleadersllc.com/services/thoughtleadership/
10X
Proprietary – Not to be reproduced without permission© thoughtLEADERS, LLC
31
Time Management Mastery
• Take responsibility for what you choose to do with your time
• Stop saying “yes” to everything and learn how to say “no”
• Organize, prioritize, and execute against your task list
• Lessen the amount of time dedicated to time wasters
• Use prioritization and focus to drive productivity
• “Time block” to protect time on your calendar
• Eliminate or have less frequent meetings
• Protect and defend your time
• Delegate successfully
http://www.thoughtleadersllc.com/services/time-management-mastery/
Proprietary – Not to be reproduced without permission© thoughtLEADERS, LLC
32
Project Management Reality
• The three foundational breakdowns that doom projects from the start
• The four colossal landmines most projects roll over
• The three unexploited sources of upside that enable you to over-deliver on your project
• How to diagnose the presence of the ten situations above
• How to either mitigate the problems or seize the opportunities
• How to apply this method to projects on which you’re currently working
http://www.thoughtleadersllc.com/services/project-management-reality/
Proprietary – Not to be reproduced without permission© thoughtLEADERS, LLC
33
Building Personal Resilience• Respond to unexpected change with confidence and flexibility • Challenge the beliefs and assumptions that drive your decisions and actions• Re-tool your thinking to support resilience
http://www.thoughtleadersllc.com/services/building-resilience/
Maintain Physical Wellbeing Manage Thinking
Harness Connections Fulfill Life Purpose
Proprietary – Not to be reproduced without permission© thoughtLEADERS, LLC
34
Building Leadership Resilience
• Measure moment to moment stress levels
• Assess present brain health
• Build cognitive endurance
• Transform stress reactions into valuable feedback
• Build memory files that promote mental strength, courage, and wellness
• Value failure in reaching personal and organizational goals
http://www.thoughtleadersllc.com/services/building-leadership-resilience/
Proprietary – Not to be reproduced without permission© thoughtLEADERS, LLC
35
Learn more about our programs http://www.thoughtleadersllc.com/services
Contact us at:www.thoughtleadersllc.com
804.241.9757
Learn More About Us
