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There is only one boss. The customer. And they can fire everybody in the company from the chairman on down, simply by spending their money somewhere else. Sam Walton (founder of Walmart) discuss….. Thought for the day:

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Thought for the day:. There is only one boss. The customer. And they can fire everybody in the company from the chairman on down, simply by spending their money somewhere else. Sam Walton (founder of Walmart ) discuss…. - PowerPoint PPT Presentation

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Page 1: Thought for the day:

There is only one boss. The customer. And they can fire everybody in the company from the chairman on down, simply by spending their money somewhere else.

Sam Walton (founder of Walmart)

discuss…..

Thought for the day:

Page 2: Thought for the day:

iGCSE Business expectationsComplete all work to the best of your ability.

Bring your laptop (charged), the textbook, lined paper, calculator and writing equipment to all lessons.

Complete all homework & tasks to the deadline.

Keep all hard copy of work organised in a file that can be checked regularly by the teacher.

Organise all online work in a e-file on your laptop.

Ask for help when needed.

UNIT 1.1LESSON 1

Page 3: Thought for the day:

File headings

Refer to the contents page of your text book.

• For now, on your computer make a folder called: iGCSE Business

• Make a subfolder called: • Topic One_ Business and the Environment

Make a subfolder in ‘Topic One’ called: • 1.1 Business Activity

Page 4: Thought for the day:

Why study IGCSE Business Studies?• Understanding different forms of business organisations, the

environments in which businesses operate and business functions such as marketing, operations and finance;

• An appreciation of the critical role of people in business success;

• Confidence to calculate and interpret business data; • Communication skills including the need to support

arguments with reasons; • Ability to analyse business situations and reach decisions or

judgements.

Page 5: Thought for the day:

How you will be assessed:

Page 6: Thought for the day:

Internal – School assessed

• You will complete a number of tasks through the year which will go towards your school assessed grade.

Page 7: Thought for the day:

How to get an A

Knowledge & Understanding

Anayslis

Evaluation

AGrade

Application facts, terms, concepts and conventions appropriate to the syllabus; theories and techniques

Apply facts, terms, concepts, theories and techniques to business problems and issues. Link to a business.

Examine, Analyse, Interpret, Formulate, Cause and Affect, advantages & disadvantages.

Evaluate, discuss, justify, advise, recommend. reasoned explanations,

develop arguments, understand implications and draw inferences

A04

A03

A02

A01

Page 8: Thought for the day:

Don’t worry if seems confusing at the moment… it’s a lot to take in at once…

Page 9: Thought for the day:
Page 10: Thought for the day:
Page 12: Thought for the day:

Target Learning Objective Outcome Who? Keywords

Understand business activity as a means of adding value and meeting customer need

Classification of local and national firms into primary, secondary and tertiary sectors.

Demonstrate understanding of:• The purpose of business activity• The concept of adding value• The concept of needs & wants.

Describe and classify business activity in terms of primary, secondary and tertiary sectors.

ALL

CAdd Value

Effective Demand

Factors of Production

Goods

Needs

Opportunity cost

Private sector

Profit

Public Sector

Resources

Services

Wants

Explain the purposes of business activity in terms of the objects of non- profit making activity, private enterprise and public enterprise.

MOST

B

Discuss key features of own national economy.

Demonstrate an awareness of the changes that have taken place in these sectors within own country.

SOME

A

1.1 Business Activity

Page 14: Thought for the day:

Aim of this section……

1.1 Business Activity

To understanding the concept of businesses providing for needs & wants

Page 15: Thought for the day:

Starter Activity

Be creativeUse key words

On a post-it

Define a BusinessIn your own words

Stick on board

Page 16: Thought for the day:

What is a Business?

A traditional definition:

‘A business is an entity which tries to combine human, physical and financial resources into

processing goods or services to respond to and satisfy customer needs’.

Page 17: Thought for the day:

What is a Business?

A traditional definition:

‘A business is an entity which tries to combine human, physical and financial resources into

processing goods or services to respond to and satisfy customer needs’.

Page 18: Thought for the day:

Goods and Services

Business produce goods and services.• What is the difference? Which is which?

Page 19: Thought for the day:

Goods and Services

Business produce goods and services.• What is the difference?

• Goods: you can touch and use – clothes and books

• Services: other people do for you, cutting hair, selling goods in a shop.

Page 20: Thought for the day:

Goods and Services

Products for consumers are called consumer goods.Products sold by one business to another are called producer goods(Some business serve both)

Page 21: Thought for the day:

Needs & Wants

Don’t mean the same thing.• Needs are items that we must have in order to

live.• Wants are items that we would like to have,

although we won’t die without them.

Page 22: Thought for the day:

ActivityProduce a table that list your needs and wants and the reason.Justify why your answer

Page 23: Thought for the day:

Needs & Wants

Activity 1.2 pg 11Q. 3,4

Skill: A01 - knowledge & Understanding

Page 24: Thought for the day:

Needs & Wants

The act of preparing a good or service for sale is called production.

Page 25: Thought for the day:

Extension: What is a business?

List 3 different definitions of a business using the Internet.

Page 26: Thought for the day:

p

• Everyone has basic needs for food, shelter and clothing in order to survey.

• On top of these we have additional wants• Businesses produce goods & services to help

satisfy consumers wants and needs.

Page 27: Thought for the day:

• 3 min:• Draw • One thing you need & one thing you want• One Good & one Service

Plenary

Page 28: Thought for the day:

PlenaryLevel achieved_____

What do you now know as a result of today’s lesson?

What are your areas for improvement? What are you going to do about this?

Page 29: Thought for the day:

Target Learning Objective Outcome Who? Keywords

Understand business activity as a means of adding value and meeting customer need

Classification of local and national firms into primary, secondary and tertiary sectors.

Demonstrate understanding of business activity in adding value and helping to satisfy the needs of customers in a changing competitive environment.

Describe and classify business activity in terms of primary, secondary and tertiary sectors.

ALL

CAdd Value

Effective Demand

Factors of Production

Goods

Needs

Opportunity cost

Private sector

Profit

Public Sector

Resources

Services

Wants

Explain the purposes of business activity in terms of the objects of non- profit making activity, private enterprise and public enterprise.

MOST

B

Discuss key features of own national economy.

Demonstrate an awareness of the changes that have taken place in these sectors within own country.

SOME

A

1.1 Business Activity

Page 31: Thought for the day:

Aim of this section……

• Understand the purpose of business activity

Page 32: Thought for the day:

• What is Business?• What is the difference between a good and a

service?• What is the difference between Needs and

Wants?

RECAP

Page 33: Thought for the day:

• When you want something you create a demand for it.

• But how can you satisfy your demand?

Demand & Effective Demand

Page 34: Thought for the day:

• When you want something you create a demand for it.

• But how can you satisfy your demand?Have money….

…. Be willing to spend it!

Demand & effective Demand

Page 35: Thought for the day:

Have money….…. Be willing to spend it!

But that’s not all… other people have to have the same demand… a business will not supply to just one person.This is ‘effective demand’…. If enough people want something and are able and willing to pay for it.

Demand & effective Demand

Page 36: Thought for the day:

Satisfying needs and wants

• To survive, businesses must produce goods and services that satisfy people’s needs and wants.

• They also need to understand that these may change over time.

• Also, other business will be attempting to do the same.

• This shows business operate in a changing and competitive environment.

Page 37: Thought for the day:

Scarcity

• Business have to satisfy peoples’ needs & wants.

• Needs – to survive• Wants – are infinite.• Most people want more than they already

have.• Unfortunately resources are finite.• This means a limited amount.• Economists say that resources are scare.

Page 38: Thought for the day:

Scarcity

• We can not have everything.• We have to make choices• Businesses have to make choices too…• Should a farmer grow sugar canes or Coffee?• ‘Opportunity Cost’.

Page 40: Thought for the day:

Of this section……

• To understand the business activity of adding value

Page 41: Thought for the day:

Adding Value

• How much would you pay for this?

Page 42: Thought for the day:

Adding Value

• How much would you pay for this?

Page 43: Thought for the day:

Adding Value

Business aim to provide products and services to consumers that are more attractive than those of their competitors.…. Make it more desirable.This is calledAdding ValueIt is the difference between the cost of the raw material and the price charged.

Page 44: Thought for the day:

Adding Value

A restaurant may buy three oranges for 10c (30c).

A glass of fresh Oj is sold for $1.

They value added 70c.NOTE: Adding value is NOT the same as profit!!!!

Page 45: Thought for the day:
Page 46: Thought for the day:

Activity

How might packaging a product add value?How might creating a ‘brand’ add value?Explain your answer.

Skill: A01 - knowledge & Understanding

Page 47: Thought for the day:

Activity

Points to consider: Building a brand – a reputation for quality, value etc that customers are prepared to pay for. Nike trainers sell for much more than other shoes, even though the production costs per pair are probably pretty similar!

The key benefits to a business of adding value include:• - Charging a higher price- Creating a point of

difference from the competition- Protecting from competitors trying to steal customers by charging lower prices

Play: http://www.tutor2u.net/blog/index.php/business-studies/comments/teaching-added-value-introducing-the-worlds-first-zero-star-hotel

Skill: A01 - knowledge & Understanding

Page 48: Thought for the day:

p

• Business add value, to make products more desirable and suitable for customers

• Added value is NOT the same as profit.

Page 49: Thought for the day:

1. What did I learn this lesson that I didn’t know before?

2. Which part of the lesson did I most enjoy?

3. Which part of the lesson could I use the most help with?

4. Which part of my achievements am I most proud of this lesson?

Page 50: Thought for the day:

Target Learning Objective Outcome Who? Keywords

Understand business activity as a means of adding value and meeting customer need

Classification of local and national firms into primary, secondary and tertiary sectors.

Demonstrate understanding of business activity in adding value and helping to satisfy the needs of customers in a changing competitive environment.

Describe and classify business activity in terms of primary, secondary and tertiary sectors.

ALL

CAdd Value

Effective Demand

Factors of Production

Goods

Needs

Opportunity cost

Private sector

Profit

Public Sector

Resources

Services

Wants

Explain the purposes of business activity in terms of the objects of non- profit making activity, private enterprise and public enterprise.

MOST

B

Discuss key features of own national economy.

Demonstrate an awareness of the changes that have taken place in these sectors within own country.

SOME

A

1.1 Business Activity

Page 51: Thought for the day:

PlenaryLevel achieved_____

What do you now know as a result of today’s lesson?

What are your areas for improvement? What are you going to do about this?

Page 53: Thought for the day:

Aim of this section……

• Explain the purposes of business activity in terms of the objects of non- profit making activity, private enterprise and public enterprise.

Page 54: Thought for the day:

Private, public or not-for-profit

• A business is always owned by someone. This can just be one person, or thousands.

• So a business can have a number of different types of ownership depending on the aims and objectives of the owners.

Page 55: Thought for the day:

Private, public or not-for-profit

• Most businesses aim to make profit for their owners. Profits may not be the major objective, but in order to survive a business will need make a profit in the long term.

• Some organisations however will be ‘not-for-profit’, such as charities or government-run corporations.

Page 56: Thought for the day:

Activity

• Business are set up to produce goods and services.

• They are either run and owned by someone in the private sector or the public sector.

• Research these and distinguish between them.

Page 57: Thought for the day:

ActivityRead the following statements, are they more likely to have come from the private or public sector?A. ‘Our goal is to make profit for our owners. We will achieve

this by providing excellent customer service.’B. ‘Our goal is to provide an efficient postal service to every

single household in the country. This includes providing deliveries every day to out-of-the-way locations.’

C. ‘Our goal has always been to make profit. If we provide additional benefits to the wider community, that is a bonus.’

Page 58: Thought for the day:

Reasons for public sector organisations

• Provide essential services not fully provided by private sector Prevent exploitation of customers

• Focus on social needs• Protect jobs and maintain key industries

Page 59: Thought for the day:

RESEARCH

In Australia are the following services public or privately owned?• Post• Phone links• Railway links• Schools• Banking• television

Page 60: Thought for the day:

p

• All businesses aim to achieve the goals they have set.

• Different types of business have different goals.

Page 62: Thought for the day:

Of this section……

General understanding how Business Activity involves the use of resources - known as Factors of Production

Page 63: Thought for the day:

Factors of Production

Business Activity involves the use of resources known as Factors of Production:• Land• Labour• Capital• Enterprise

Write a brief description describing each……

Page 64: Thought for the day:

Sound Collage

1. Read your work2. Pick a sentence, phrase or powerful word that best

summarises your point. 3. Underline it.4. Close eyes5. When you feel a tap on your shoulder read out the

phrase/word you have underlined.

Finale – feedback the variety of messages you have heard.

Page 65: Thought for the day:

Target Learning Objective Outcome Who? Keywords

Understand business activity as a means of adding value and meeting customer need

Classification of local and national firms into primary, secondary and tertiary sectors.

Demonstrate understanding of business activity in adding value and helping to satisfy the needs of customers in a changing competitive environment.

Describe and classify business activity in terms of primary, secondary and tertiary sectors.

ALL

CAdd Value

Effective Demand

Factors of Production

Goods

Needs

Opportunity cost

Private sector

Profit

Public Sector

Resources

Services

Wants

Explain the purposes of business activity in terms of the objects of non- profit making activity, private enterprise and public enterprise.

MOST

B

Discuss key features of own national economy.

Demonstrate an awareness of the changes that have taken place in these sectors within own country.

SOME

A

1.1 Business Activity

Page 66: Thought for the day:

PlenaryLevel achieved_____

What do you now know as a result of today’s lesson?

What are your areas for improvement? What are you going to do about this?

Page 68: Thought for the day:

Target Learning Objective Outcome Who? Keywords

Classification of local and national firms into primary, secondary and tertiary sectors.

Describe and classify business activity in terms of primary, secondary and tertiary sectors.

ALL

CAdd Value

Effective Demand

Factors of Production

Goods

Needs

Opportunity cost

Private sector

Profit

Public Sector

Resources

Services

Wants

MOST

B

Discuss key features of own national economy.

Demonstrate an awareness of the changes that have taken place in these sectors within own country.

SOME

A

1.1 Business Activity

Page 70: Thought for the day:

Of this section……

1.1.2: Classification of local and national firms into primary, secondary and tertiary sectors

Describe and classify business activity in terms of primary, secondary and tertiary sectors

• Understand the basis of the classification • Use examples to demonstrate understanding

Page 71: Thought for the day:

71

Business activity –Industrial Sectors

Page 73: Thought for the day:

What can you tell me about the pictures below?

Page 74: Thought for the day:

What can you tell me about the picture below?

Page 75: Thought for the day:

75

What is ‘business activity’?

• The activities or operations carried out by a business, eg making goods, selling goods, providing a service.

• The main activity is the organisation’s core business activity.

Page 76: Thought for the day:

76

Main types of activityProducing raw goods, eg farmer,

fisherman, forestry worker

Manufacturing of goods, eg food producer, furniture manufacturer

Selling of goods, eg supermarket, furniture store

Client services, eg bank, hospital

Other services, eg transport

Page 78: Thought for the day:

Aim of this section……

• To understand what is meant by Primary, Secondary & Tertiary Sectors.

• Demonstrate an awareness of the changes that have taken place in these sectors within own country.

Page 79: Thought for the day:

Primary

• Includes Businesses that produce/ extract Raw Materials

• Using natural resources.• eg: farming, oil mining, coal mining.

Page 80: Thought for the day:

Secondary (Manufacturing)

• Making goods from raw materials.• Manufacturing & construction.

• Makers of furniture, chocolate, computers, mobile phones, cars manufacturers.

Page 81: Thought for the day:

Tertiary sector – Providing a service to customers

• Wholesalers and Retailers

• Also over services which provide directly to the client– such as education, hairdressing, healthcare.

Page 83: Thought for the day:

What sector are these organisations in and why?

Page 84: Thought for the day:
Page 85: Thought for the day:

85

Trends in business activities

• Firms are attracted towards profitable activities and away from unprofitable activities

• Activities are profitable if customer demand for the product or service is increasing.

Page 86: Thought for the day:

86

Customer demand

Changes because of:• Tastes and preferences, eg Coke v Pepsi• Lifestyle changes, eg working mums• Population changes, eg more old people• Seasonal factors, eg Christmas• Value for money, eg bargains and discounts• Income and wealth, eg winning the lottery• Technological developments, eg DVD v video

Page 87: Thought for the day:

Country Primary Secondary Teritiary

United Kingdom 2 17 81

China 40 28 32

Ghana 53 21 26

Employment data 2010 (as a % of total employed population)

Page 88: Thought for the day:

Guess which colours represent which sectors

& then…Match the countries

Key Yellow Green Red – Which sectors? Primary/ Secondary/Tertiary

Countries: Uganda, Spain, Thailand

Page 89: Thought for the day:
Page 90: Thought for the day:

90

Examples of changes to business activities

• Consumer spending rising/falling• Technological developments• Value of goods and services produced

All these affect the number of people employed in different activities.

Page 91: Thought for the day:
Page 92: Thought for the day:

92

Investigating business activities

Task:• Describe using local and Australian examples, the

three basic classifications of business activity (primary, secondary and tertiary)

Explain areas of growth and decline in the primary, secondary and tertiary classifications of business activities.XXXXXXXX Need to find the data for students….

Page 93: Thought for the day:

Task

• Create a visual display describing the three basic classifications of business activity (primary, secondary and tertiary) & explaining areas of growth and decline in the primary, secondary and tertiary classifications of business activities

Page 94: Thought for the day:

TASK

• Produce a three-column display, with the columns labelled “Primary”, “Secondary” and “Tertiary”. At the top of each column, write a clear explanation of what the sector means.

• Within each column, provide examples of three business organisations in that sector.

• Explain the changes in these sectors within Australia.

Page 95: Thought for the day:

p

• It is helpful to classify business activity into primary, secondary and tertiary sectors.

• There has been a global increase in the tertiary sector.

Page 96: Thought for the day:

Fly swatter

Teacher will read out a definition…

Find the Key word to the definition…

and Swat it!!

Page 97: Thought for the day:

Find the Key word to the definition… and Swat it!!

Add Value

Effective Demand

Factors of Production

Goods Needs

Opportunity cost Private sector

Profit

Public SectorResources

Services

Wants

Page 98: Thought for the day:

Target Learning Objective Outcome Who? Keywords

Understand business activity as a means of adding value and meeting customer need

Classification of local and national firms into primary, secondary and tertiary sectors.

Demonstrate understanding of business activity in adding value and helping to satisfy the needs of customers in a changing competitive environment.

Describe and classify business activity in terms of primary, secondary and tertiary sectors.

ALL

CAdd Value

Effective Demand

Factors of Production

Goods

Needs

Opportunity cost

Private sector

Profit

Public Sector

Resources

Services

Wants

Explain the purposes of business activity in terms of the objects of non- profit making activity, private enterprise and public enterprise.

MOST

B

Discuss key features of own national economy.

Demonstrate an awareness of the changes that have taken place in these sectors within own country.

SOME

A

1.1 Business Activity

COMPLETE

Page 99: Thought for the day:

PlenaryLevel achieved_____

What do you now know as a result of today’s lesson?

What are your areas for improvement? What are you going to do about this?

Page 101: Thought for the day:

Target Learning Objective Outcome Who? Keywords

Show knowledge of the methods and problems of measuring the size of business units

• Show understanding of the different methods of measuring the size of business units, e.g. number of employees, capital employed

• Show awareness of the problems of using the different methods

ALL

CInternal Growth

Merger

Organic growth

Takeover or acquisition

Why businesses grow and expand, problems connected to this and how they might be overcome

Understand the different ways by which a business can grow Explain reasons why businesses seek to grow

MOST

B

Describe the problems connected with the growth of a business

SOME

A

1.1 Business Activity

Page 102: Thought for the day:

Aim Of this section……

• Show an understanding of the different methods of measuring size of business units (e.g number of employees, capital employed)

• Understand why business grow and expand and the problems to this.

Page 103: Thought for the day:

Business Growth and Size

Small, Medium or Large?

Page 104: Thought for the day:

Business Growth and Size

Small, Medium or Large?

Classifications vary in industry and country.

Page 105: Thought for the day:

This is how the size is measured:

Page 106: Thought for the day:
Page 107: Thought for the day:

Problems with measuring size

• The number of people employed is a straight forward method.

• But how do you compare business in different industries….

• E.g a huge modern farm (using machinery) may employee just a few people, a local supermarket may employ a hundred or more?

Page 108: Thought for the day:

EU & South African examples

SA: Small Business (varies industry to industry)

Page 109: Thought for the day:

Problems measuring size…

• A highly automated plant may employ only 45 people, but have a turn over of 50 million euros…. Small or large?

Page 110: Thought for the day:

• Turnover

• Number of employees

• Amount of capital employed

• Market share

Page 111: Thought for the day:

Business Growth

• Business may be able to gain advantages over competitors by growing.

• Survival – costs• Economies of scale• Increase future profits (larger, sell more)• Increase market share (prices)• Reduce risk (diversification)

Page 112: Thought for the day:

Business Growth

• Growing can be internal or external

Page 113: Thought for the day:

Business Growth

Internal:• ‘Organic’ growth• Money to expand (profits/ investment from

owners)

Page 114: Thought for the day:

Business Growth

External:• Acquisitions, Take over, or mergers• Sell shares

Page 115: Thought for the day:

Problems with growth

• Diseconomies of scale• Resistance from shareholders• Lack of expertise• Lack of funds

Page 116: Thought for the day:

p

• There are many number of ways of measuring the size of a business

• Business can grow ‘organically’ from within or externally.

Page 117: Thought for the day:

Starter Stars

Plan the starter for next lesson…

recapping this lesson

Page 118: Thought for the day:

Target Learning Objective Outcome Who? Keywords

Show knowledge of the methods and problems of measuring the size of business units

• Show understanding of the different methods of measuring the size of business units, e.g. number of employees, capital employed

• Show awareness of the problems of using the different methods

ALL

CInternal Growth

Merger

Organic growth

Takeover or acquisition

Why businesses grow and expand, problems connected to this and how they might be overcome

Understand the different ways by which a business can grow Explain reasons why businesses seek to grow

MOST

B

Describe the problems connected with the growth of a business

SOME

A

1.1 Business Activity

COMPLETE

Page 119: Thought for the day:

PlenaryLevel achieved_____

What do you now know as a result of today’s lesson?

What are your areas for improvement? What are you going to do about this?

Page 121: Thought for the day:

Target Learning Objective Outcome Who? Keywords

Demonstrate an awareness of the impact that business activity may have on the environment

Use examples to illustrate concepts such as pollution and global warming Understand some of the issues with regards to ‘sustainable development’ Show awareness of the possible impact of business development upon depletion of natural resources

ALL

C

Cost-benefit analysisEconomic GrowthEnvironmentally friendlyExternal costs (externalities)National WealthSocial cost and Benefits

Show understanding of the changing importance of these categories within their own national economy, in terms of employment and contribution to national wealth

Show awareness of the structure and importance of different sectors in your own national economy Illustrate such changes with reference to appropriate examples

MOST

B

SOME

A

1.1 Business Activity

Page 122: Thought for the day:

• Activity – Make a presentation – research project