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Thinking of starting your own childcare business? The ABC of success...

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Page 1: Thinking of starting your own childcare business ABC of starting your own childcare business? ... For more information and advice on the best course for you, please contact your local

Thinking of starting yourown childcare business?

The ABC of success...

Page 2: Thinking of starting your own childcare business ABC of starting your own childcare business? ... For more information and advice on the best course for you, please contact your local

2 City and County of Swansea

ContentsIntroduction 3

CIW and Development Workers from Partner Organisations 4

Types of Childcare

Becoming a Registered Childminder 5 – 6

Sessional Care – Playgroups and Wraparound 7

Sessional Care – Welsh Medium 8

Full Day Care – Day Nurseries 9

Out of School Clubs 10

Holiday Childcare Playschemes 11

Who to contact and why 12 – 13

Disclosure and Barring Service (DBS) 14

Childcare Training 15

Qualifications and Training 16

Available Grants 17 – 18

Additional Information and Partner Organisations 19 – 24

Thinking of starting your own childcare business?

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Introduction The information in this booklet is intended for people who are thinking of starting achildcare business. It aims to define the types of childcare available and also includesa brief description of what's involved in starting your childcare business.

The booklet also has a list of useful contact numbers for further information.

Included in this booklet is information about:l Becoming a registered Childminderl Setting up- Sessional Care (Playgroup/Wraparound) - Full Day Care (Day Nursery)- Out of School Childcare Club (Breakfast and/or After School Club)- Holiday Childcare Club

l Who to contact and why.

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Market Research Prior to starting your business you shouldconsider the type of childcare alreadyoperating in the area you have chosen.You should also investigate the demandfor the type of childcare you want toprovide.

Assessing parental demand may helpyou to determine if your business will besustainable now and in the future.

The Family Information Service canprovide you with a copy of theChildcare Sufficiency Audit (CSA). Theaudit has consulted with parents/carersand childcare providers in Swansea toidentify the gaps in childcare provision.The CSA could be a useful tool whencarrying out your market research as itmay enable you to identify a specificdemand.

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The Role of Care Inspectorate Wales(CIW)The CIW regulate and inspect day care services for children under 12 years, these include:

l Childmindersl Full day carel Sessional day carel Out of school childcarel Crèchesl Open access play.

All childcare settings looking after children under the age of 12 and operating for more than 1hour and 59 minutes must be registered with the CIW.

The main aims of registration is to promote quality and to protect children, ensuringthat they are cared for in safe and suitable surroundings.

A childcare setting must meet the CIW National Minimum Standards before registration can be granted.

If your business is going to care for children under the age of 12 for more than the time specified and you are not registered with the CIW you will be breaking the law.

The CIW will continue to inspect the setting(s) to ensure the registered person is continuing to meet the National Minimum Standards and Regulations when operating.

The National Minimum Standards are published on the National Assembly for Wales website www.wales.gov.uk/ciw You can also obtain a hard copy by contacting your regional CIW office.

Development Officers – Partner Organisations The City and County of Swansea support a number of Development Officers who areemployed by partner organisations. These Development Officers can provide supportand guidance to prospective and existing childcare settings; this includes starting ordeveloping a childcare business.

Please be aware the information you receive from a Development Officer is ONLY a guide, the CIW reserve the right to enforce changes where they feel the childcare setting is not meeting the standards.

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Becoming a Registered Childminder Childminders work in their own home and are registered to care for no more than six children under 12 (including their own children). Due to the nature of the job childminders can sometimes offer flexible hours such as evening, weekends or in some cases overnight care.

Childminders are registered with the Care Inspectorate Wales (CIW).

Please be aware that any person working in their own home and rewarded(financially or payment in kind) for looking after children under 12 years for more than 1 hour 59 minutes a day must be registered with the CIW.

To become registered you must:l Be over 18 years of age. l Attend a briefing session provided by PACEY Cymru. (To book a place on the

briefing session contact The Family Information Service Team on 01792 517222). l Successfully pass the CACHE Understand how to set up a home based childcare

service (CYPOP5) the CYPOP 5 is a 14 hour course which is split into sessions.Completion of the course is mandatory and is regardless of any other childcarequalification you hold.

l Submit parts one and two of your application to CIW. (PACEY Cymru offermentoring sessions which are designed to help and guide you through theapplication process).

Please be aware that you and all members of your household over the age of 16must undergo a Disclosure and Baring Service (DBS) enhanced disclosure.

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Childminders are self employed andnegotiate a contract for their service forwhich they charge a fee. A Childminderis responsible for paying their own taxand national insurance contributions.

Most registered childminders aremembers of the Professional Associationfor Childcare & Early Years (PACEYCymru) for more information pleasecontact the PACEY Cymru DevelopmentOfficer on Tel: 01792 572073.

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Community Childminding SchemeA Community Childminder must be registered with the CIW. You will offer an additional service to that of a childminder. It involves being part of the Community Childminding scheme funded by Swansea Social Services for children under 12 years. Community Child Care is part of the wider Family Support services offered by Social Services Department which work to support families experiencing serious stress and/or potential breakdown. A Community Childminder is able to care for the most vulnerable children including children with disabilities, behavioural difficulties and children on the child protection register. The service also supports families of those children at risk of being accommodated due to family breakdown, disability or illness. Childminders may be expected to offer support, advice and guidance to parents to encourage the development of their parenting skills.

For more information on Community Childminding please call the Family SupportTeam on Tel: 01792 633888.

Childminding Qualification Understand how to set up a home based childcare service (CYPOP 5).

The unit Understand how to set a home based childcare service (CYPOP 5) forms oneof the optional units from the QCF Level 3 Children’s Care Learning and Developmentqualification. The course has been specifically written for childminders and nannies.

To become a qualified childminder you must successfully complete the unit. Thereare further units which you will be able to complete if you wish to progress to the level3 Children’s Care Learning and Development (qualification).

For more details please contact the Family Information Service onTel: 01792 517222.

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Sessional Care (Playgroup and/or Wraparound Care)Playgroups usually operate from Community Centres, Schools or Church buildings andoffer sessional care for children aged between 2 and 5 years. Playgroups operate for2 to 3 hours in the morning and/or afternoon mainly during term time.

Wrap Around Care operates in schools and offers sessional care for children agedbetween 3 and 4 years. Wrap Around clubs allow children attending the schoolnursery to stay on the school premises all day. For example children attendingmorning nursery will be able to use the wrap Around club after their school session tostay in school until 3.20pm. Children attending afternoon nursery school will use awrap Around in the morning.

Please be aware that where two sessions are offered in any one day, children mustnot attend more than five sessions per week and there must be a break betweensessions with no children in the care of the provider.

Managing the Playgroup/Wraparound Care The person in charge must: l Have at least 2 years experience of working in a day care setting and have a

recognised level 3 childcare qualification from the Care Council of Wales NationalQualifications Framework (NNEB, CACHE Diploma in Childcare, NVQ/QCF Level 3 orequivalent).

The staff: l At least 50% of the staff should hold a recognised level 2 childcare qualification

from the National Qualifications Framework. Where this cannot be achievedimmediately, the registered person will set out an action plan detailing how theyintend to meet the criteria and agree a timescale by which it will be achieved. TheCSSIW will consider the plan and offer their approval or indicate aspects that needimprovement.

l All staff must undergo a Disclosure and Barring Service (DBS).

The majority of groups are members of who the Wales Pre School ProvidersAssociation (Wales PPA) for more information please contact the WPPADevelopment Officer on Tel: 01792 781108.

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Sessional Care (Cylch Meithrin – Welsh Medium Playgroups)You will work in a setting where children are offered play and learning experiencesthrough the medium of Welsh, whilst also providing valuable help and support tofamilies from non Welsh speaking backgrounds who have the desire to learn Welsh.

Cylchoedd Meithrin usually operates from Community Centres, Schools or Churchbuildings and offer sessional care for children aged between 2 and 5 years.Cylchoedd Meithrin operate for 2 to 4 hours in the morning and/or afternoon mainlyduring term time.

Please be aware that where two sessions are offered in any one day, childrenmust not attend more than five sessions per week and there must be a breakbetween sessions with no children in the care of the provider.

A Cylch Meithrin is run by a voluntary management group which all parents will beinvited to attend.

Managing the Cylch Meithrin – Welsh Medium PlaygroupThe person in charge (arweinydd/leader) must:l Have at least 2 years experience of working in a day care setting and have a

recognised level 3 childcare qualification from the Care Council for WalesNational Qualifications Framework (NNEB, CACHE Diploma in Childcare, NVQ/QCFLevel 3 or equivalent).

The staff:l All of the staff must be Welsh Speaking. l At least 50% of the staff should hold a level 2 childcare qualification from the

National Qualifications Framework. Where this cannot be achieved immediately, the responsible person will set out an action plan detailing how they intend to meet the criteria and agree a timescale by which it will be achieved. The CIW will consider the plan and offer their approval or indicate aspects that need improvement.

l All staff must undergo a Disclosure and Barring Service Check (DBS).

All groups are members of the Mudiad Meithrin (MM) who can offer help, support &guidance as well as the opportunity for unqualified staff to access MM’s NationalTraining Scheme Cam-wrth-Gam in order to gain Level 3 QCF Children’s CareLearning and Development. For more information please contact the MMDevelopment Officer on Tel: 07800 540 221.

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Full Day Care (Day Nursery)Day nurseries offer full and part time care for children aged 3 months – 5 years, theyoperate throughout the year and usually open Monday to Friday from 8am – 6pm(some are extended to include Saturdays). Some nurseries also offer out of schooland holiday childcare.

The nursery premises must be appropriate for use by young children and be a homefrom home environment with an outside play area, a quiet/sleep area, kitchen andchanging/toileting facilities. Sufficient car parking to enable safe drop off andcollection for parents must also be taken into consideration.

Managing the Day Nursery The person in charge of running the nursery and managing the staff must:l Have at least 2 years experience of working in a day care setting and have a

recognised level 3 childcare qualification from the National QualificationsFramework (NNEB, CACHE Diploma in Childcare, NVQ/QCF Level 3 or equivalent).

l The nursery must have a named deputy who is able to take charge in theabsence of the manager.

The Staff:l At least 80% of the non-supervisory staff must hold a level 2 childcare

qualification from the National Qualifications Framework & at least half of thesehave a qualification at level 3. Where this cannot be achieved immediately, theregistered person will set out an action plan detailing how they intend to meet thecriteria and agree a timescale by which it will be achieved. The CSSIW willconsider the plan and offer their approval or indicate aspects that needimprovement.

l All staff must undergo a Disclosure and Barring Service check (DBS).

For more information please contact the Family Information Service onTel: 01792 517222.

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Out of School Childcare Club(Breakfast and/or After School Club)Out of school childcare clubs provide care for children aged 4 – 14 years. Clubsoperate directly before and/or after the school day. Children aged 3 years may beable to attend however this is dependent on the type of registration and insurancethe club has obtained.

Clubs provide fun, safe, stimulating places for children to play so that theirparents/carers can work or train. Children may be provided with breakfast in themorning or a snack in the afternoon, children must have access to regular drinks.

Out of school childcare clubs are usually based in Schools or community buildingsand can be run by a school, a voluntary management committee or by individualsas a private business.

Managing the Out of School Childcare Clubl The person in charge of a club requires at least 2 years experience of working in a

day care setting and have a recognised level 3 qualification from the Care Councilfor Wales National Qualifications Framework (e.g. early years education or playworkappropriate to the post and age of the children.

The Staff:l 50% of the remaining staff should hold a level 2 childcare qualification from the

National Qualifications Framework. Where this cannot be achieved immediately, the registered person will set out an action plan detailing how they intend to meet the criteria and agree a timescale by which it will be achieved. The CIW will consider the plan and offer their approval or indicate aspects that need improvement

l All staff must undergo a Disclosure and Barring Service check (DBS).

Out of school childcare clubs are usually members of Clybiau Plant CymruKids’ Clubs for more information please contact the Development Officer onTel: 01269 831010.

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Holiday Childcare Club/Playscheme Holiday clubs/playscheme's provide care for children aged 4 – 14 years, theyoperate during school holidays and sometimes during school inset days. Childrenaged 3 years may be able to attend however this is dependent on the type ofregistration and insurance the club/playscheme has obtained. Children will have theopportunity to participate in various activities and the children will be provided withregular drinks and snacks throughout the day. A packed lunch is usually provided bythe parents which must be stored appropriately and safely.

Holiday clubs/playscheme's are usually based in Schools or community buildings andcan be run by a school, a voluntary management committee or by individuals as aprivate business.

Managing the Holiday Club/Playscheme l The person in charge of a club requires at least 2 years experience of working in a

day care setting and have a recognised level 3 qualification from the Care Councilfor Wales National Qualifications Framework (e.g. early years education or playworkappropriate to the post and age of the children.

The staff:l 50% of the remaining playworkers must have a level 2 qualification in childcare or

Playwork related fields. Playworkers who do not have previous experience must receive training on play and how the different types of play are important in children's development. Where this cannot be achieved immediately, the registered person will set out an action plan detailing how they intend to meet the criteria and agree a timescale by which it will be achieved. The CIW will consider the plan and offer their approval or indicate aspects that need improvement.

l All staff must undergo a Disclosure and Barring Service Check (DBS).

Clybiau Plant Cymru Kids’ Clubs and the Children’s Play Team offer help to setup, establish and support playschemes, play clubs and other similar play provision.

For more information please contact Clybiau Plant Cymru Kids’ Clubs DevelopmentOfficer on Tel: 01269 831010 or the Children’s Play Team on Tel: 01792 635480.

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Who to Contact

Professional Association for Childcare andEarly Years Wales PACEY Cymru. PACEY - Development OfficerTel: 01792 572073

Community Minding Scheme, Family Support TeamFamily Support TeamTel: 01792 633888

Wales Pre School ProvidersAssociation (WPPA)WPPA Development OfficerTel: 01792 781108

National Day Nursery Association CymruTel: 01824 707 823

Children's Play TeamTel: 01792 635480

Business WalesTel: 01792 572800Email: [email protected]

Mudiad Meithrin (MM)Development OfficerTel: 07800 540 221

Clybiau Plant Cymru Kids' ClubsDevelopment OfficerTel: 01269 831010

The Care & Social ServicesInspectorate Wales (CSSIW)Tel: 0300 790 0126Website: cssiw.org.uk

Swansea Family Information Service (FIS)Tel: 01792 517222

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Information about becoming a registered childminder. Support & guidance throughthe registration process. Access to continuous, advice & support once registered.

You may feel you could offer help & support to families in need in your area bybecoming a Community Minder. For more information please call the child & familydisability team.

Help, support & guidance with regard to setting up your business including help with policies and addressing the National Minimum Standards.

Help, support & guidance with regard to setting up your business including help withpolicies, procedures and addressing the National Minimum Standards.

If you would like more information about the Play Team, or would be interested insetting up a play club or playscheme and don't know where to start contact the PlayTeam.

The Welsh Government’s new Business Wales service will help support the sustainablegrowth of small and medium enterprises. Business Wales is a dedicated service thatprovides access to information, guidance and business support directly and from theprivate, public and third sector.

Help, support & guidance with regard to setting up your business including help with policies, procedures and addressing the CIW regulations and the National Minimum Standards.

Help, support & guidance with regard to setting up your business including help with policies, procedures and addressing the CIW regulations and the National Minimum Standards.

By accessing the Care Social Services Inspectorate for Wales website you will be ableto download a copy of the national minimum standards.

For information on registration, general issues and to establish if there are otherchildcare settings in the area. The FIS can help market your business. Informationabout your organisation will be included on our database and will be sent toparents/carers when they require childcare. FIS also offers support, advice andguidance on any new or updated legislation. To find out more about trainingopportunities, workforce grants or to apply for your free childminder start up grant &PACEY Cymru quality start up pack call the FIS.

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Disclosure and Barring Services (DBS)An executive agency of the Home Office is set up to help organisations make saferrecruitment decisions. By providing wider access to criminal record information, theDBS helps employers in the public, private and voluntary sectors identify candidateswho may be unsuitable for certain work, especially that involving contact withchildren or other vulnerable members of society. People wishing to work with childrenor other vulnerable members of society will be required to undertake an enhanceddisclosure.

What is a DBS Check? Disclosure and Barring Service Checks are carried out on employees to ensure theyare legally allowed to carry out their job role. They search the applicants’ criminalrecord history in order for the employer to make a sound recruitment decision basedon the information found on the DBS Check.

The DBS Code of Practice and the Rehabilitation of Offenders Act states thatemployers are not allowed to discriminate against employees with criminalbackground and must treat applicants fairly. Employers should make a recruitmentdecision based on whether any criminal information presented to them is relevant tothe job the applicant will be carrying out.

- See more at: http://www.personnelchecks.co.uk/dbs-checks/#sthash.fxuh0XWc.dpuf

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There are many different ways of gaining a childcare or play work qualificationincluding training whilst employed, by attending College or Lifelong Learning Centres.

You may wish to complete the course on a full or part time basis depending on yourcircumstances.

Full time courses may offer students the opportunity to go out into the work place thusenabling them to put their underpinning knowledge in to practice. It also allowsstudents to gain practical experience of working alongside qualified staff andchildren of differing age ranges relevant to the course.

Part time courses offer students the flexibility to continue or start employment whilstcompleting a childcare qualification. Students may be required to attend college fora few hours a week, usually in the evening.

For more information and advice on the best course for you, please contact yourlocal College, Careers Wales or the Family Information Service Team.

For further information on courses and to discuss your particular requirements pleasecontact the college directly.

Careers Wales offers Free, bilingual, impartial careers information, advice andguidance for all ages – linking education and business. If you would like some moreinformation about Careers Wales services, please contact Careers Wales directly onTel: 0800 028 4844.

http://www.ccwales.org.uk/news/2013/10/02/early-years-and-childcare-qualification-list-launched/

Care Council Wales provides information on the National Qualifications Framework.A detailed list of relevant Early Years and Childcare qualifications is available fromtheir website:

Qualifications and Career options

Tel: 01792 284000/890700

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Swansea Family Information Service (FIS)Swansea Family Information Service (FIS) offers many free courses, including:l First Aid for Childcarers l Enriching Children’s Play l First Aid at Work l Manual Handlingl Child Development l Child Protectionl Managing & Valuing Diversity l The Business Side of Childcarel Basic Food Hygiene l Welshl Foundation Phase l Equal Opportunitiesl Interactive Displays

There are also a number of organisations within the City and County of Swanseawho offer training opportunities these include:

Wales Pre-school Providers Association

Mudiad Meithrin

Clybiau Plant Cymru Kids' Clubs

PACEY Cymru

For more information please contactSwansea Family Information Service onTel: 01792 517222.

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Grants Available Under the National Childcare Strategy Workforce Development GrantsUp to a maximum of £200 is available to students completing a qualification inchildcare e.g QCF Level 2, 3 & 5 in Children's Care Learning & Development.

All grants are subject to certain criteria:l Over the age of 16 and living within the City & County of Swansea. l Must have exhausted all other routes of grant funding e.g. individual learning

account or relavant start up grants. l Must not have already started the training course as retrospective funding cannot

be made.

For more information or to obtain an application form please contact the FamilyInformation Service on Tel: 01792 517222.

Available Grants for Childminders Childminder Start up GrantsThe grant is available to all new childminders that have attended a PACEY Briefing Session and completed the unit ‘’Understand how to set up a home based childcare service (CYPOP 5)’’. Childminders must have submitted Parts 1 & 2 of the National Minimum Standards to the Care Inspectorate Wales (CIW) and have been allocated a CIW Inspector. The grant covers essential training, 1 year's free insurance, 1years free PACEY Cymru membership, cash books, attendance registers etc.

Childminder Support GrantsUp to a maximum value of £200 is available to all childminders that have completed the unit ‘Understand how to set up a home based childcare service (CYPOP 5)’ and are currently undergoing CIW registration. Applications must be based on essential safety items specified by your CIW Inspector during their visit and the eligibility expenditure list.

Support Grant for Existing ChildmindersUp to a maximum of £200 is available for childminders who have been operating formore than a year. The grant is a one off payment which will attempt to addresstemporary sustainability issues which may have occurred for a specific reason.

The grant hopes to support existing CIW registered childminders at a time when childcare places might be vacant. The grant can be used for publicity, insurance and essential Health & Safety items and other items on the eligibility expenditure list.

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Grants for Group SettingsChildcare Strategy GrantUp to a maximum of £5,000 specifically for:l Setting up or expanding provision i.e. the creation of new childcare places. l Sustainability of existing good quality childcare provision.

Whether funding is provided for new places or as a sustainability grant, it should belimited to the minimum necessary for viability and applicants must demonstrate thatthey have paid due regard to the recommendations outlined in the ChildcareSufficiency Assessment (CSA). Sustainability grants may be allocated where settingsmeet a community need and are at severe risk of closure. Evidence of a futuresustainability strategy will be sought.

Who can apply?l Group childcare settings offering Sessional Care, Full Day Care and/or Out of

School Childcare / Holiday Care.l Group childcare settings who have already achieved registration with the Care

and Inspectorate Wales (CIW).l Or those aspiring to run group childcare settings that have already submitted their

application for registration and been allocated a CSSIW Inspector.

All grants are subject to availability and cannot be guaranteed (certain criteriaapplies to each grant).

For more information please contact the Family Information Service onTel: 01792 517222.

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Partner Organisations and Additional Information

Please call for further information Tel: 01792 635400.

The Prevention and Early Intervention Team (PEI)Part of the function of the Prevention and Early Intervention Team is to co-ordinate anumber of strategic and operational partnerships which includes bringing togetherthe public, private and voluntary sector to plan and develop childcare in Swansea

(previously the responsibilities of the Early Years Development Team – EYDT).

The Team is made up of several projects: l Flying Start l Families First l Family Facilitation Team l Swansea Family Information Service and l Childcare Development, and collectively strive to further develop, enhance and

address childcare, family support and family related themes holistically across theCity & County of Swansea.

The Childcare Development element focuses specifically on duties outlined in bothChildren Act 2004 and Childcare Act 2006 including the provision of information,advice and assistance on a range of childcare, children's, family support and familyrelated issues, career opportunities and training, assessing gaps in childcare provisionand ensuring sufficient childcare for working parents.

For further information Tel: 0300 790 0126.

The Care Inspectorate Wales (CIW)It is an offence to look after another person's child for more than 2 hours per day without being registered with the CIW. CIW ensures that care services meet the standard that the public expects through a regime of inspection (see National Minimum Standards). CIW is responsible for regulating day care services for children including Day Nurseries, Childminders, Playgroups, Créches, Out of School Childcare Clubs, Holiday Care and Holiday Clubs.

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Please call for further information 01792 517222 or visit ourwebpage: www.swansea.gov.uk/fis

For further information Tel: 01792 572073 orE-mail: [email protected] or Visit: www.pacey.org.uk

Professional Association of Childcare and Early Years Wales (PACEY Cymru)PACEY promotes quality registered childminding in England and Wales so thatchildren, families and communities can benefit from the best in childcare andeducation. Working in partnership with the government, local authorities and otherchildcare organisations they aim to ensure that every registered childminder hasaccess to services, training, information and support to enable them to do aprofessional job.

A registered Charity. A company limited by guarantee.

Family Information Service (FIS)The Family Information Service offers free impartial information and advice tochildcare providers, employers, organisations and parents/carers of children aged 0 – 19.

FIS can provide information on:l Finding suitable childcare l Money matters – paying for childcare l Starting your own childcare business l Baby & Toddler Groups l Leisure opportunities and fun days out l Becoming a childminder l Holiday Playschemes and Activities l Career options/working in childcare l Access to training for child care providers l Family Support.

Available grants and funding for existing and potential childcare practitioners.

Special needs, including support groups for parents of children with specialneeds/disabilities; And much, much, more...

If the FIS is unable to answer your query directly, they are able to signpost you to therelevant local or national organisations. So please don't hesitate to contact us aboutanything relating to your family's needs.

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For further details please contact NDNA Cymru onTel: 01824 707823 or Visit: www.ndna.org.uk

NDNA CymruNational Day Nurseries Association (NDNA) is a charity, which aims to enhance thedevelopment and education of children in their early years, through the provision ofsupports services to members. They have a thriving membership of nursery providersacross the private, voluntary and maintained sectors. NDNA seeks to develop,encourage and maintain high standards in education and care for the benefit of thechildren, their families and their local communities. They are recognised as the voiceof the sector.

For further information Tel: 01792 781108.

Wales Pre-School Providers Association (Wales PPA)A registered charity which exists to enhance the development, care and education ofchildren in Wales by encouraging parents to understand and provide for their needsthrough high quality pre-school groups. To give adults confidence to make the best useof their knowledge and resources for the benefit of themselves and pre school children.

Regional Office Tel: 07800 540 221.

Mudiad Meithrin (MM) – The leading Welsh early years specialists

A registered charity. A company limited by guarantee. Aims to give every pre-schoolchild in Wales the opportunity to benefit from early years experiences through themedium of Welsh and is the main provider of Welsh medium early years care andeducation in the voluntary sector. MM Development Officers work at a local level tooffer guidance and practical advice to staff volunteers and parents.

For further information Tel: 01269 831010.

Clybiau Plant Cymru Kids’ ClubsA registered charity. A company limited by guarantee. The organisation exists to helpcommunities in Wales by promoting, developing and supporting quality, affordable,accessible out of school childcare clubs.

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Thinking of starting your own childcare business?

HMRC digital servicesStarting and running a business is challenging so HMRC provide a wide range of helpand support to help you run your business including videos, emails, e-learning, recordkeeping apps and online presentations (webinars).

Webinars (online Presentations)These can either be pre recorded or “live “format and provide the opportunity foryour members to attend a seminar via the internet

l Live webinars are interactive and questions can be asked. They last approximatelyan hour.

l recorded webinars give lots of bite size tax information on HMRC’s You Tubepages. Recorded webinars are available 24 hours a day 7 days a week

http://www.hmrc.gov.uk/webinars/topics.htm

Tel: 01792 572800Email: [email protected]

Business WalesThe Welsh Government’s new Business Wales service will help support the sustainablegrowth of small and medium enterprises.

Business Wales is a dedicated service that provides access to information, guidanceand business support directly and from the private, public and third sector.

For further information Tel: 01792 635480.

The Children’s Play Team The Children's Play Team work throughout Swansea promoting the importance ofPlay. They strive to ensure all children and young people have play opportunitiesavailable in their local community. They work with local community groups helpingset up, establish and support playschemes, staffed play provision, local play spaces,they work with families to learn more about how play can support them to developas a family unit.

The Play Team also provide high quality training in all matters relating to providingplay for children and young people, plus funding advice. Part of the Children's PlayTeam is Swansea's Single deck Mobile Play Bus, which allows children, aged 0 – 14years to play right in the heart of their community, primarily within Community Firstand Regeneration areas and where there is limited or lack of play provision/spaces.

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For further information Tel: 08457 47 47 47.

ACASAimed to help with your employment relations through providing information,advice, guidance, training and working with you – possibly through their problemsolving services. Talk to them about contracts of employment and writtenstatements, new employment legislation, managing discipline, grievance, absenceat work and similar issues.

For further information Tel: 01792 544000 orVisit: www.scvs.org.uk

Swansea Council for Voluntary Service (SCVS)The umbrella organisation for voluntary activity throughout the City & County ofSwansea, supporting, developing and representing voluntary organisations,volunteers and communities. If you are thinking of starting a new group and needhelp on how to begin, would like to volunteer or recruit volunteers, draw up aconstitution, funding information and advice, or want to know how the latestchanges in Charity Law will affect your organisation and much more... SCVS canhelp.

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The ABC of success...

Learn at your own pace with HMRC e-learning

Started working for yourself?

Designed to help you learn at your own pace and whenever is practical for you,HMRC e-learning product includes sections on:

l how and when to tell HMRC you have started self-employmentl how keeping accurate business records will help you claim expenses and tax

allowancesl how and when you pay Income Tax and National Insurance contributions to HMRCIt also features practical case studies on growing your business, including VAT andtaking on staff

http://www.hmrc.gov.uk/startingup/help-support.htm#3

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Family Information Service Tel: 01792 517222Website: www.swansea.gov.uk/fisE-mail: [email protected]: @SwanseaFIS facebook: @SwanseaFIS

For further information Tel: 01792 494104/494056.

Job Centre Plus Have introduced Childcare Partnership Managers to help support the growth of localchildcare provision. They work alongside childcare partners and employers to meetthe childcare needs of unemployed parents. They also have New Deal for LoneParent Programme offering individual in work benefit advice (Tax Credits).