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Get your real estate portfolioready for the future.
The WELLBuildingStandard™
©Bopro 2019Whitepaper2
Table of contents.
Health 3
What determines the state of health?
Health and wellbeing at work do matter
Wellness is paramount in the future of work
The building has impact
Invest in people for Return On Investment
The WELL Building Standard 6
WELL AP
Certification
Integrated approach 10
References 11
©Bopro 2019Whitepaper 3
“Is a state of complete physical, mental, and social well-being; and not merely the absence of di-sease or infirmity.”
– The World Health Organisation
Health.
What determines the state of our health?
Surprisingly, our environment is the biggest determinant of our health. Our environment is constantly changing and impacts how we live, our work and culture, our views, what we eat and how we feel, and how we get around.
PHYSICAL / SOCIALENVIRONMENT
LIFESTYLE / HEALTHBEHAVIORS
MEDICALCARE
GENETICS
©Bopro 2019Whitepaper4
The world’s 3,2 billion workers are increasingly un-well: they are growing old; they suffer more from chronic diseases; they are stressed, unhappy, and sometimes unsafe; and they face significant eco-nomic insecurity.
The economic burden of unwell workers – in both medical expenses and lost productivity – is enor-mous, possibly reaching 10-15 percent of the global economic output. On top of this economic burden, there is unquantifiable human suffering and an un-sustainable burden on healthcare systems around the world.
Health and wellbeing at work do matter.
We may bring our underlying poor health and per-sonal issues to the workplace, where we become unmotivated, disengaged and unproductive. Work can also be harmful to us – for example, when the workplace itself is unsafe or unhealthy and when the work culture is hostile, aggressive and stress-lad-en. Mental and emotional distress from work can be linked directly to chronic diseases.
WELL helps us to turn this vicious cycle into a vir-tuous circle, where wellness and work mutually en-hance each other.
Because the work environment is social, it is also an ideal place to support and motivate us to develop healthy habits.
A VICIOUS CYCLE
unmotivated
unwell
disengaged
healthy
energy
motivation
fulfillment
joyhealthy habits
stressful
hostile
unsafe
unhealthy
WELLNESS
WORK
WELLNESS
WORK
A VIRTUOUS CYCLE
WELLNESS& WORK:
a two-way relationship
When we feel healthy and balanced, we bring energy, focus and motivation to our work, and we are more productive.
©Bopro 2019Whitepaper 5
Where we live, work, learn and relax profoundly impact our health, well-being and productivity. While there has been research for many years on the impact of specific building strategies like day-lighting and air quality improvements on factors like learning and attentiveness in education buildings, recovery rates in healthcare buildings and produc-tivity in general office settings, the industry is only beginning to calculate the true financial and busi-ness benefits of investing in healthier buildings.
Studies demonstrate two clear findings in this area:
• Many owners are not aware of the benefits from making healthier building investments.
• A vast majority reports positive financial and business impacts when measuring the benefits.
Around 90% of businesses’ overhead costs are staff-related. It is therefore safe to assume that even the smallest improvement in wellbeing and productivity is valuable and worth investing in.
In surveys, 77% of CEOs say that attracting and keeping the right employees is their biggest chal-lenge, also known as “the war for talent”. Compa-nies with happy employees have up to:
• 37% less absenteeism• 21% increased productivity• 10% higher customer satisfaction• 25-65% less employee turnover
Lastly, absenteeism costs are at 10,5 billion (or 3.1% of GDP) in Belgium. The cost of presentee-ism is estimated to be tenfold of that. Presenteeism is defined at the behaviour of the employee who, despite physical or psychological health issues, con-tinues to work, while he or she should stay home. Investing in the wellbeing of employees pays off.
As work tasks are increasingly borne by computers and machines, human beings add value by comple-menting and harnessing technologies and by being creative, innovative, perceptive, intuitive, empathic and flexible.
We need to be in a good state of physical, mental and emotional wellness to be able to bring these qualities to work each day.
In order to survive and thrive in the future, business-es and organizations will need to harness the poten-tial of wellness by aligning work environments and cultures with workers’ personal values, motivations and wellness needs.
Investing in people guarantees Return On Investment.
The buildinghas impact.
Wellness is paramount in the
future of work.
90%SALARY / BENEFITS
9%RENT / OPERATIONS
1%ENERGY
PHYSICAL MENTAL
SOCIAL
ENVIRON-MENTAL
SPIRITUAL
EMOTIONAL
WELLNESS
AIR NOURISHMENT
MOVEMENTLIGHT
WATER
THERMAL COMFORT SOUND
MIND COMMUNITYMATERIALS
©Bopro 2019Whitepaper6
This standard is revolutionising the way people think about buildings. It explores how design, operations and behaviours within the places where we live, work, learn and play, can be optimised to advance human health and well-being.
Originally launched in 2014 and fine-tuned in the 2018 WELL v2 , WELL focuses solely on human health and wellbeing in the built environment. Its approach is holistic and addresses ten concepts, each with their own features.
The WELL Building Standard.
©Bopro 2019Whitepaper 7
In total, there are 112 features, separated into preconditions and optimisations.
for the design team, providing health standards for (day)lighting, air quality and ventilation, thermal and acoustic comfort, advice on building lay-out to promote ac-tivity from workers, green building features and so on.
In order to obtain a base level WELL Silver certificate, all applicable preconditions and 50 points worth of optimisations need to be achieved. If even more optimisations are achieved, the certificate level can be improved to WELL Gold and eventually WELL Platinum.
WELL acts as a guide
WELL v2 is a flexible online system, applicable to all project types and accessible to all project team members.
The assessed surfaces and functions are taken into account when determining the certification’s fixed costs.
©Bopro 2019Whitepaper8
Throughout the process, we help project teams in making informed decisions. The challenge is to in-corporate the WELL requirements, in balance with aspects like energy performance and without ex-ceeding the project budget.
Through the different project stages, we inform the project team on the necessary steps and on the re-quired documentary evidence. We insist on the in-tegration of smart building technologies in order to maximalise the user’s wellbeing.
Near the end of the process, an administrative au-dit is carried out by an independent WELL Assessor. Once the audit has no more non-conformities, an on-site performance audit is carried out by a quali-fied third party organisation.
When no curative actions are required anymore, the certificate can be awarded.
As a certified WELL AP, we assist the devel-oper to integrate the WELL principles into the development’s program of require-ments.
WELL AP.
Register projecton WELL Online
approved
WELL assessor isassigned to project
Submit documentationfor review
Schedule performanceverification
Approval or curativeaction plan/appeal
Completedocumentation review
Perform on-siteperformance verification
Create finalWELL report
Gather projectinformation and prepare
documentation
WELL AP WELL Assessor
©Bopro 2019Whitepaper 9
WELL evaluates the design, the building’s operation and its occupants behaviours. You can apply WELL principles in every building and a certificate can be carried out. Even though, the best results can be ob-tained in consultation with the tenants.
WELL is complementary with other sustainability referentials. In this way, projects can have both a proof of quality for environmental performance (carbon-based, e.g. BREEAM & DGNB) as well as hu-man well-being.
WELL criteria are compatible with BREEAM criteria. The same material evidence is allowed. We integrat-ed the WELL guidelines into our advisory services in order to make sure that these developments will be ready for potential future certification.
Certification.
WELL provides a label of quality and added value.
©Bopro 2019Whitepaper10
We @ Bopro strongly believe in an integrated and holistic approach to real estate, enabling economi-cally sustainable designs. Wellbeing, like many other real estate aspects, needs to be incorporated from the first stages of the development. By integration and anticipation, the impact on the development, the design, construction and maintenance process will be minimal, have lower costs and a higher, sus-tainable value.
The biggest economic benefits are realised when impacts to the environment and people are ad-dressed jointly from the start of building design and a clear direction to achieve key metrics such as improving air quality without sacrificing energy efficiency is set. Please note that the largest im-provements in employee satisfaction is appointed when staff is engaged in co-designing their healthy workspaces.
Integrated approach.
©Bopro 2019Whitepaper 11
References.1. Frequently Asked Questions 2014 – Centers for Disease Control
and Prevention
2. The future of wellness at work – 2016 research report, Global Wel-lness Institute
3. State of the Global Workplace - Gallup
4. e.g.: Doing right by planet and people – World Green Building Council
5. The Drive Toward Healthier Buildings 2016 – Dodge Data & Ana-lytics
6. Health, Wellbeing & Productivity in Offices – World Green Building Council
7. The talent challenge: Harnessing the power of human skills in the machine age – pwc
8. State of the Global Workplace - Gallup
9. Absence from work – European Foundation for the Improvement of Living and Working Conditions
10. GCC Insights report – Global Corporate Challenge
Get your real estate portfolioready for the future.