The Start-up After Incubation Period2

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    of incubators.

    Oh no… after three years of incubation it is not over yet?!

    Giordano DichterHead of Quality and Technical Assistance

    European Business and Innovation Centre Network

    TAIEX Workshop

    creation and development of Start-ups in Technology Parks and

    Innovation Incubators

    Chisinau, Moldavia, 21 June 2013

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    General Mission:

    innovative, innovative andinnovative local and

    sustainable entrepreneurship!!!

    Professional Innovation Incubation BSO

    Territory

    Regional/local Economic development

    GrowthCompetitivenessSectors

    Technological innovationR&D Entrepreneurs

    SMEs

    TAGs:

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    Organization:

    visible, adequate, ppp,represented, sustainable,

    independent!!!

    Catchment area Public sector Stra

    Adequate

    Coordination

    Premises Vis

    StaffAutonomous

    Private sector

    Financially Sustainable

    PosiTAGs:

       T    h   e

       E   C

      -   B   I   C    C

       r   i   t   e   r   i   a

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    Services:

    To SMEs, to entrepreneurs, to

    start-ups... Signposting!!!

       T    h   e

       E   C

      -   B   I   C    C

       r   i   t   e   r   i   a

    Incubation Start-ups Pre-incubation

    Post-incubation

    Financial planning

    Coaching Networking

    IPR

    Access to

    Business model TrainTAGs:   Bu

    Hosting

    Follow-up Diagnos

    Innovation profiling Signposting

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    Activity measurement and

    evaluation of performance:Tracking, Benchmarking,

    continuous improvement

    Review Common indicators Observatories

    Reputation

    BenchmarkingTAGs:

    Self-evaluation questionnaire

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    Quality:

    Giving to the community ofentrepreneurs and BICs to get

    positive returns!!!

    Quality systemTQM Compliance Process

    BQMC

    On-site vTAGs:

    Self-evaluation questionnaire

    Customer satisfaction surveys

    Management information systems

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    A perspective from who’s on the field

    263

    79

    45 44

    ENQUIRIES FEASIBILITY STUDIES ENTERPRISE CREATION

    PROJECTS

    BUSINESS PLANS STA

    2012 Data Mean

    10,6%conversion rate!

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    64,2

    43,6

    60,0

    43,5

    56,9

    JOBS CREATED IN START-UPS JOBS CREATED IN SMES

    2010 Data Mean 2011 Data Mean 2012 Data Mean

    But someone’s got to take care of

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    And… we are good at what we do

    92,6%

    90,1%

    93,6%

    90,7%

    93,1%

    ENTERPRISE SURVIVAL RATE WITHIN INCUBATION PERIOD ENTERPRISE SURVIVAL RATE 3 YEARS FOLLOWING

    2010 Data Mean 2011 Data Mean 2012 Data Mean

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    And we do it quite efficiently

    € 14.624

    € 9.700

    € 14.409

    € 10.430

    € 14.534

    COST PER JOB CREATED PUBLIC FINANCIAL CONTRIBUTION PER JOB C

    2010 Data Mean 2011 Data Mean 2012 Data Mean

    A ili h h bl d

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    YOU BET!

    Are entrepreneurs sailing through troubled w

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    Life is not easy!

    It’s tough out there What NOW

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    EU Incubation Process

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    Question 1:

    DoIwanttoengageinthe

    incubationprocess? 

    You have graduated from my incuba

    JOB DONE! It’s time that my efforts go to support someone I’m using public funding, man, there are others on the line! Don’t

    greedy!

    It will cost me too much to engage, so good luck!

    Mission NOT Accomplished! All right, all the above is true but, 3 years of support will not give

    highest chances of success.

    It is a total different game out there now!

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    Question 2: Sustainability, how? EASY! I have public funds and my government pays for a

    costs! Nothing to worry about!

    Lucky chap! But.. Are you sure? Resources are getting scarcer!

    The Public sector has other alternatives for job creations what is your real added value?

    what is your value for money?

    What is your ROI?

    What is your PBP?

    Are you SURE you are good enough to have govercontinuing to pump money in your system for eve

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    Question 2: Sustainability, how?

    Hard enough, thank you, life is not easy! What do they expect fr

    turn into gold everything just by touching stuff?

    My local government provides me with nothing!

    It has provided funding for the building, but running costs are nor are paid for, but not enough for me to make an impact!

    Then, my friend, you may want to take some time to analyse yourmodel! You do it for others, time to look at yourself!

    We can’t continue to rely on public sector funding for ever! EU locgovernments support to BICs has passed from 73 to 60% (-7% only2 years!).

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    The most common scenario:

    1. I need to rely on creative business models to achieve selfsustainability

    2. YES, follow-up after graduation is a goal of my incubator

    QUESTION #3

    How can I engage in post-incubation support without going b

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    The three phases of incubation

    • Usually, pre-incubation is totally subsidized: It is a COST Cen

    • Commonly enough the incubation period is partially subsidiCOST center although we can see places where incubation icenter.

    • The post-incubation period instead has no common thread enough most incubators have managed to transform it in a revenue source.

    What are you offering?

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    What are you offering? Entrepreneurs

    • Alternative life style

    • From idea to company

    SMEs• Acceleration program

    • Soft-landing programs

    • Innovation

    diagnostics/upgrading

    • I18N and C15N

    • Industrial spin-offs

    Government

    • Social/cultural/mentality

    change

    • Job creation

    • Wealth creation

    • International standing

    Donors

    • Smart enablers of your

    strategies

    • Advise on your long-terms

    strategies

    • Strategic partner

    Private sector

    • Visibility of tech/businesses

    first

    • CSR

    • sponsorship

    NGOs (local and International)

    • Partnership

    • Subcontracting opportunities

    Universitie

    • Attract

    studen

    • Comm

    Spinou

    • Entrep

    Investors

    • High q

    Diaspora

    • Possib

    interes

    • Person

    • Invest

    oppor

    Who can provide you what?

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    Who can provide you what? Entrepreneurs

    o Fee for services

    o In-kind services from

    incubates or other incubatees

    SMEs

    o Consulting fees

    Government

    o “official approval”

    o Trust by association

    o Possible subsidies

    Donors

    o Project

    o Cash

    Private sectoro Cash from sponsorship

    o Fee for services

    o Access to facilities

    NGOs (local and International)

    o Dealflow

    o Cash

    Universitie

    o Deal-f

    o Better

    entrep

    o Accessoppor

    Investors

    o Incuba

    develo

    o Succes

    Diaspora

    o CSR

    o Succes

    o Value

    (invest

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    Key Activities

       E   n   t   r .

       S

       M   E   s

       G   o   v   t

       D

       o   n   o   r

       P   S

       N

       G   O   s

       U   n

       i    /   C   o   E

    Pre-incubation

    Incubation  

    Acceleration  

    Marketing strategy

    PR  

    Project MGT  

    C15N – I18N  

    Training  

    Match Making

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    Post incubation phase how to make it profitab

    Consulting Fees

    • Build your fee structure

    • 100% paid

    • Reputation!

    • Not only to ex-incubatees!

    But also: free expertise, free mentorship programs the formincubatee is one of the most valuable assets of an incubator!PAYBACK Time!

    We believe the EU incubation industry can help… a few sta

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    e be e e t e U cubat o dust y ca e p a e sta

    0%

    20%

    40%

    60%

    80%

    100%

    Startup Services

    Identification of Target Clients

    Template

    Analy

    Entrepe

    Asses

    Provision o

    Templa

    Business Modelling

    Support

    Business Planning

    Support

    Financial Planning

    Support

    Fund Raising Support

    Rental of Incubation

    Space

    Assessment of 

    Training Needs

    Delivery of Training

    2010 Data 2011 Data 2012 Data

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    0%

    20%

    40%

    60%

    80%

    100%

    Services to Existing

    SMEs

    InnovatiProgrammes for

    Innovation

    Training Sessions for

    SMEs

    2010 Data 2011 Data 2012 Data

    Services for SMEs delivered by BICs

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    23,3

    15,8

    11,1

    13,0

    22,0

    17,1

    11,610,8

    20,5

    12,4

    7,9

    12,0

    0,0

    5,0

    10,0

    15,0

    20,0

    25,0

    Design and Implementation

    of Innovative Projects

    Innovation Diagnostics Internationalisation Commercialisation

    2010 Data Mean 2011 Data Mean 2012 Data Mean

    Services for SMEs delivered by BICs

    Q ti ?

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    Questions?

    Thanks for the patience!

    Giordano DichterHead of Quality and Technical Assistance

    European BIC Network

    T: +32 2 7611083

    E: [email protected]: g.dichter

    W: www.ebn.eu