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THE PSYCHOLOGY OF HIG EXPECTATIONS IN LEADERS Gabrielle K. Gabrielli, Ph.D. 13 November 2018 Leadership Academy for Returning Leaders

THE PSYCHOLOGY OF HIGH EXPECTATIONS IN LEADERSHIPgabrielleconsulting.com/docs/LeadershipAcademy2018-4R.pdf · Gestalt on Expectations •I do my thing and you do your thing. •I

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Page 1: THE PSYCHOLOGY OF HIGH EXPECTATIONS IN LEADERSHIPgabrielleconsulting.com/docs/LeadershipAcademy2018-4R.pdf · Gestalt on Expectations •I do my thing and you do your thing. •I

THE PSYCHOLOGY OF HIGHEXPECTATIONS IN LEADERSHIP

Gabrielle K. Gabrielli, Ph.D.

13 November 2018

Leadership Academyfor Returning Leaders

Page 2: THE PSYCHOLOGY OF HIGH EXPECTATIONS IN LEADERSHIPgabrielleconsulting.com/docs/LeadershipAcademy2018-4R.pdf · Gestalt on Expectations •I do my thing and you do your thing. •I

Updates• Have you applied any strategies from the Intentional

Leadership session?• How are your mentor pairings going?• Any updates to share about your life (in 2-3 minutes)?

Page 3: THE PSYCHOLOGY OF HIGH EXPECTATIONS IN LEADERSHIPgabrielleconsulting.com/docs/LeadershipAcademy2018-4R.pdf · Gestalt on Expectations •I do my thing and you do your thing. •I

Learning ObjectivesBy the end of this session, you should be able to:•Determine root causes of high expectations.•Align priorities and commitments.•Describe ways to prevent burnout.•Discuss strategies to better manage expectations,priorities, and commitments.•Develop an action plan to determine next steps forsuccess.

Page 4: THE PSYCHOLOGY OF HIGH EXPECTATIONS IN LEADERSHIPgabrielleconsulting.com/docs/LeadershipAcademy2018-4R.pdf · Gestalt on Expectations •I do my thing and you do your thing. •I

Expectations

“Expectations are premeditated resentments.”

Page 5: THE PSYCHOLOGY OF HIGH EXPECTATIONS IN LEADERSHIPgabrielleconsulting.com/docs/LeadershipAcademy2018-4R.pdf · Gestalt on Expectations •I do my thing and you do your thing. •I

Psychological Facts about Expectations• Expecting something to happen will not make it

happen.• People have a natural tendency to pin their hopes for

happiness on fulfilled expectations.• Unspoken expectations usually result in

disappointment.

Page 6: THE PSYCHOLOGY OF HIGH EXPECTATIONS IN LEADERSHIPgabrielleconsulting.com/docs/LeadershipAcademy2018-4R.pdf · Gestalt on Expectations •I do my thing and you do your thing. •I

High Expectations

Answer the 1st two questions on your handout.•What do you expect of yourself?

•Why? From where do your high expectations arise?

Page 7: THE PSYCHOLOGY OF HIGH EXPECTATIONS IN LEADERSHIPgabrielleconsulting.com/docs/LeadershipAcademy2018-4R.pdf · Gestalt on Expectations •I do my thing and you do your thing. •I

High Expectations

Answer the next two questions on your handout.•What do you expect of others?

•Why?

Page 8: THE PSYCHOLOGY OF HIGH EXPECTATIONS IN LEADERSHIPgabrielleconsulting.com/docs/LeadershipAcademy2018-4R.pdf · Gestalt on Expectations •I do my thing and you do your thing. •I

Gestalt on Expectations• I do my thing and you do your thing.

• I am not in this world to live up to your expectations,

• And you are not in this world to live up to mine.

• You are you, and I am I,

• and if by chance we find each other, it's beautiful.

• If not, it can't be helped.Fritz Perls, "Gestalt Therapy Verbatim," 1969

Page 9: THE PSYCHOLOGY OF HIGH EXPECTATIONS IN LEADERSHIPgabrielleconsulting.com/docs/LeadershipAcademy2018-4R.pdf · Gestalt on Expectations •I do my thing and you do your thing. •I

Priorities and CommitmentsAnswer the final two questions on page 1 of your handout.

•List your priorities in order of what is important to you most.

•List your commitments and how you feel about each of them.

Page 10: THE PSYCHOLOGY OF HIGH EXPECTATIONS IN LEADERSHIPgabrielleconsulting.com/docs/LeadershipAcademy2018-4R.pdf · Gestalt on Expectations •I do my thing and you do your thing. •I

Common Causes of Overcommitment• Depression• Avoiding• Undercommitment• Lack of self-worth• Not knowing how to say “no”• False belief there will be more free time in the future

Page 11: THE PSYCHOLOGY OF HIGH EXPECTATIONS IN LEADERSHIPgabrielleconsulting.com/docs/LeadershipAcademy2018-4R.pdf · Gestalt on Expectations •I do my thing and you do your thing. •I

Thoughts on ExpectationsI do my thing and you do your thing.I am not in this world to live up to your expectations,And you are not in this world to live up to mine.You are you, and I am I,and if by chance we find each other, it's beautiful.If not, it can't be helped.

- Fritz Perls, "Gestalt Therapy Verbatim," 1969

Page 12: THE PSYCHOLOGY OF HIGH EXPECTATIONS IN LEADERSHIPgabrielleconsulting.com/docs/LeadershipAcademy2018-4R.pdf · Gestalt on Expectations •I do my thing and you do your thing. •I

13 Ways to Prevent Burnout Before It Happens

1.Watch for warning signs.2.Prioritize your time.3.Use your vacation.4.Work in alignment with your values.5.Make great self care a consistent priority.6.Seek joy.

Forbes Coaches Council, 28 September 2018

Page 13: THE PSYCHOLOGY OF HIGH EXPECTATIONS IN LEADERSHIPgabrielleconsulting.com/docs/LeadershipAcademy2018-4R.pdf · Gestalt on Expectations •I do my thing and you do your thing. •I

13 Ways to Prevent Burnout Before It Happens

7. Avoid overachievement.8. Draw strong boundaries.9. Take a hard look in the mirror.10. Be your most important client.11. Remove the badge of honor.12. Be grateful.13. Take five minutes.

Forbes Coaches Council, 28 September 2018

Page 14: THE PSYCHOLOGY OF HIGH EXPECTATIONS IN LEADERSHIPgabrielleconsulting.com/docs/LeadershipAcademy2018-4R.pdf · Gestalt on Expectations •I do my thing and you do your thing. •I

1. Watch for Warning Signs.

Page 15: THE PSYCHOLOGY OF HIGH EXPECTATIONS IN LEADERSHIPgabrielleconsulting.com/docs/LeadershipAcademy2018-4R.pdf · Gestalt on Expectations •I do my thing and you do your thing. •I

2. Prioritize Your Time.

Page 16: THE PSYCHOLOGY OF HIGH EXPECTATIONS IN LEADERSHIPgabrielleconsulting.com/docs/LeadershipAcademy2018-4R.pdf · Gestalt on Expectations •I do my thing and you do your thing. •I

3. Use Your Vacation.

Page 17: THE PSYCHOLOGY OF HIGH EXPECTATIONS IN LEADERSHIPgabrielleconsulting.com/docs/LeadershipAcademy2018-4R.pdf · Gestalt on Expectations •I do my thing and you do your thing. •I

4. Work in Alignment with Your Values.

Page 18: THE PSYCHOLOGY OF HIGH EXPECTATIONS IN LEADERSHIPgabrielleconsulting.com/docs/LeadershipAcademy2018-4R.pdf · Gestalt on Expectations •I do my thing and you do your thing. •I

5. Make Great Self Care a Consistent Priority.

Page 19: THE PSYCHOLOGY OF HIGH EXPECTATIONS IN LEADERSHIPgabrielleconsulting.com/docs/LeadershipAcademy2018-4R.pdf · Gestalt on Expectations •I do my thing and you do your thing. •I

6. Seek Joy.

Page 20: THE PSYCHOLOGY OF HIGH EXPECTATIONS IN LEADERSHIPgabrielleconsulting.com/docs/LeadershipAcademy2018-4R.pdf · Gestalt on Expectations •I do my thing and you do your thing. •I

7. Avoid Overachievement.

Page 21: THE PSYCHOLOGY OF HIGH EXPECTATIONS IN LEADERSHIPgabrielleconsulting.com/docs/LeadershipAcademy2018-4R.pdf · Gestalt on Expectations •I do my thing and you do your thing. •I

8. Draw Strong Boundaries.

Page 22: THE PSYCHOLOGY OF HIGH EXPECTATIONS IN LEADERSHIPgabrielleconsulting.com/docs/LeadershipAcademy2018-4R.pdf · Gestalt on Expectations •I do my thing and you do your thing. •I

9. Take a Hard Look in the Mirror.

Page 23: THE PSYCHOLOGY OF HIGH EXPECTATIONS IN LEADERSHIPgabrielleconsulting.com/docs/LeadershipAcademy2018-4R.pdf · Gestalt on Expectations •I do my thing and you do your thing. •I

10. Be Your Most Important Client.

Page 24: THE PSYCHOLOGY OF HIGH EXPECTATIONS IN LEADERSHIPgabrielleconsulting.com/docs/LeadershipAcademy2018-4R.pdf · Gestalt on Expectations •I do my thing and you do your thing. •I

11. Remove the Badge of Honor.

Page 25: THE PSYCHOLOGY OF HIGH EXPECTATIONS IN LEADERSHIPgabrielleconsulting.com/docs/LeadershipAcademy2018-4R.pdf · Gestalt on Expectations •I do my thing and you do your thing. •I

12. Be Grateful.

Page 26: THE PSYCHOLOGY OF HIGH EXPECTATIONS IN LEADERSHIPgabrielleconsulting.com/docs/LeadershipAcademy2018-4R.pdf · Gestalt on Expectations •I do my thing and you do your thing. •I

13. Take Five Minutes.

Page 27: THE PSYCHOLOGY OF HIGH EXPECTATIONS IN LEADERSHIPgabrielleconsulting.com/docs/LeadershipAcademy2018-4R.pdf · Gestalt on Expectations •I do my thing and you do your thing. •I

Managing Expectations, Priorities, andCommitments

• What do you need to do to better manageexpectations, priorities, and commitments?

• Write some action items on the final page of yourhandout packet.

Page 28: THE PSYCHOLOGY OF HIGH EXPECTATIONS IN LEADERSHIPgabrielleconsulting.com/docs/LeadershipAcademy2018-4R.pdf · Gestalt on Expectations •I do my thing and you do your thing. •I

ConclusionsYour website portal:http://gabrielleconsulting.com/leader2018R