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OUR HYBRID CLOUD SOLUTION ALLOWS CLIENTS TO AVOID HAVING TO MAKE A ONE-SIZE-FITS-ALL DECISION. As long-time federal partners, we understand that each agency requires a customized cloud solution. Our service-based platform is designed to accommodate various deployment scenarios. Using our managed hosting service, we provide a hybrid public/private FISMA compliant cloud architecture that is distributed across two geographically dispersed Tier 3 data centers. Alternatively, our cloud management platform can be deployed on government sites for clients that have specific operational constraints. Whether deployed on premises or using Triple-i data centers, all core service capabilities are available for implementation, including our premier cloud architecture and engineering services, ensuring clients can take full advantage of cloud offerings. There are many options for government agencies when it comes to taking advantage of cloud computing. Triple-i offers the simplest path for clients to reach a cloud-enabled future. Triple-i’s hybrid cloud services are tailored specifically for our public sector clients, with a suite of service offerings that protect the security of information and adhere to FISMA (Low, Moderate, High) and HIPAA compliance requirements. Our service architecture and management tools give clients a range of benefits that result in lower costs, higher security, increased automation, and improved performance. Microsoft Azure Europe Region US Region AWS GovCloud East/West Triple-i or Customer Data Center Cloud Management Software Stack VMware Cloud Internet Direct Connection Direct Connection Secure VPN Secure VPN Agency Network Agency Future CSPs Private OpenStack RHEV Public SalesForce Google Tim Anderson | Cyber Security/Cloud Services Program Manager 571-242-3486 | [email protected] | www.iiinfo.com 7400 Fullerton Road, Suite 210, Springfield, VA 22153 THE NEXT GENERATION IT SERVICE MANAGEMENT HYBRID CLOUD SERVICES Triple-i’s hybrid cloud provides federal customers with a FISMA-compliant solution.

THE NEXT GENERATION IT SERVICE MANAGEMENT HYBRID …cloud management platform can be deployed on government sites for clients that have specific operational constraints. Whether deployed

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Page 1: THE NEXT GENERATION IT SERVICE MANAGEMENT HYBRID …cloud management platform can be deployed on government sites for clients that have specific operational constraints. Whether deployed

OUR HYBRID CLOUD SOLUTION ALLOWS CLIENTS TO AVOID HAVING TO MAKE A ONE-SIZE-FITS-ALL DECISION. As long-time federal partners, we understand that each agency requires a customized cloud solution. Our service-based platform is designed to accommodate various deployment scenarios. Using our managed hosting service, we provide a hybrid public/private FISMA compliant cloud architecture that is distributed across two geographically dispersed Tier 3 data centers. Alternatively, our cloud management platform can be deployed on government sites for clients that have specific operational constraints. Whether deployed on premises or using Triple-i data centers, all core service capabilities are available for implementation, including our premier cloud architecture and engineering services, ensuring clients can take full advantage of cloud offerings.

There are many options for government agencies when it comes to taking advantage of cloud computing. Triple-i offers the simplest path for clients to reach a cloud-enabled future. Triple-i’s hybrid cloud services are tailored specifically for our public sector clients, with a suite of service offerings that

protect the security of information and adhere to FISMA (Low, Moderate, High) and HIPAA compliance requirements. Our service architecture and management tools give clients a range of benefits that result in lower costs, higher security, increased automation, and improved performance.

Microsoft Azure

Europe Region

USRegion

AWS

GovCloudEast/West

Triple-i or Customer Data Center

Cloud ManagementSoftware Stack

VMware Cloud

Internet

Dire

ct C

onne

ctio

n

Direct Connection

Secure VPN

Secu

re V

PN

Agency Network

Agency

Future CSPs

PrivateOpenStack

RHEV

PublicSalesForce

Google

Tim Anderson | Cyber Security/Cloud Services Program Manager

571-242-3486 | [email protected] | www.iiinfo.com

7400 Fullerton Road, Suite 210, Springfield, VA 22153

T H E N E X T G E N E R AT I O N I T S E R V I C E MANAGEMENT HYBRID CLOUD SERVICES

Triple-i’s hybrid cloud provides federal customers with a FISMA-compliant solution.

Page 2: THE NEXT GENERATION IT SERVICE MANAGEMENT HYBRID …cloud management platform can be deployed on government sites for clients that have specific operational constraints. Whether deployed

The Triple-i Hybrid Cloud solution includes core management capabilities:

Triple-i also provides a robust services offering, listed below, to complement our management solution.

Service Description

Security Operations Security Information and Event Management, Identity and Access Management, Intrusion Detection and Prevention (host, network, etc.), Vulnerability Scanner, End Point Security, Firewall, Data Loss Prevention, Encryption (data at rest and in transit)

Network Operations Domain Management, Link/Routing Management, IP Management, Log Management, Log Analysis, Performance Management, Traffic Management

IT Service Management Service Desk, Live Chat, Service Level Management

Application Management Log Management, Log Analysis, Performance Management, Behavior Monitoring, Problem Management

Backup, Replication and Recovery

Workflow Engine, Image Capture, Data Replication, Snapshot Management, Backup and Archiving

Storage Management Network Storage System, Data Management, Workflow automation

Patch Management Linux/Unix, Windows, Automation, Baseline management

Configuration Management

Configuration management database, Script engine, Workflow automation, Real-time configuration monitoring, Software package deployment

Client Migration Tools OS migration, Application migration, Account migration, Data migration, Application/System analysis tools

Hardened Product Offerings OS Types, Database, Compliance based builds, Application types, XaaS as stack options

• Service Catalog — Requirements-focused service catalog enables clients to make conscientious decisions based on actual value (service + cost). Our “Solution Designer” provides cost and service normalization and comparison across available cloud services. Triple-i engineers stand ready to assist clients with selecting the appropriate service offering.

• Orchestration, Provisioning, and Configuration Management — Clients (or Triple-i, on a client’s behalf) can provision service offerings, initiating an automated workflow that uses system-level integration and API calls to obtain selected cloud resources. These workflows can branch and integrate with other management systems for enhanced solutions. Workflows are integrated with service request trackers, such as Remedy, for full transparency and traceability.

• Chargeback and Showback — Aggregates cost and usage information for provisioned services across all cloud resources and logically relates it to each client’s budget goals. Includes real-time cost reporting, according to

agency, office, project, budget codes; invoicing and various funding stream related metadata; and detailed usage metrics for all services.

• Management Dashboard — Customizable dashboards aggregate client system information from provisioned service offerings, allowing users to provision/de-provision, report, set and adjust thresholds and alarms without the burden of accessing multiple disparate interfaces.

• SLA Management — The SLA system assigns service level attributes for each offered service, enabling the client to dynamically tailor SLA packages.

• Cloud Service Integration — Facilitated integration engagements help to define, architect, deploy, and migrate technology and workflows. Triple-i oversight serves to ensure that integration standards are met and guarantees long-term system interoperability, resulting in the delivery of end-to-end solutions that add value and capabilities for the client.

Tim Anderson | Cyber Security/Cloud Services Program Manager

571-242-3486 | [email protected] | www.iiinfo.com

7400 Fullerton Road, Suite 210, Springfield, VA 22153