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© 2011 National Heart Foundation of Australia The Lighthouse Hospital Project Improving health outcomes for Aboriginal and Torres Strait Islander peoples Reitai Minogue The National Heart Foundation

The Lighthouse Hospital Project · The Lighthouse Hospital Project Improving health outcomes for Aboriginal and Torres Strait Islander peoples ... • providing care that is culturally

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Page 1: The Lighthouse Hospital Project · The Lighthouse Hospital Project Improving health outcomes for Aboriginal and Torres Strait Islander peoples ... • providing care that is culturally

© 2011 National Heart Foundation of Australia

The Lighthouse Hospital Project

Improving health outcomes for Aboriginal and Torres Strait Islander peoples

Reitai Minogue

The National Heart

Foundation

Page 2: The Lighthouse Hospital Project · The Lighthouse Hospital Project Improving health outcomes for Aboriginal and Torres Strait Islander peoples ... • providing care that is culturally

© 2011 National Heart Foundation of Australia

We acknowledge that the Lighthouse Hospital Project is spread across

many traditional lands.

We would like to pay our respects to all the Traditional Owners of these

lands. We would also like to pay our respects to Elders past, present and

emerging.

Page 3: The Lighthouse Hospital Project · The Lighthouse Hospital Project Improving health outcomes for Aboriginal and Torres Strait Islander peoples ... • providing care that is culturally

© 2011 National Heart Foundation of Australia

Background

Data

Activities within hospitals

Overview

Page 4: The Lighthouse Hospital Project · The Lighthouse Hospital Project Improving health outcomes for Aboriginal and Torres Strait Islander peoples ... • providing care that is culturally

© 2011 National Heart Foundation of Australia

Lighthouse Hospital Project Lifespan

Scoping

Phase 1

2012 - 2013

Pilot – 8 sites

Phase 2

2014 - 2016

Roll out – 18 sites

Phase 3

2017 - 2019

Page 5: The Lighthouse Hospital Project · The Lighthouse Hospital Project Improving health outcomes for Aboriginal and Torres Strait Islander peoples ... • providing care that is culturally

© 2011 National Heart Foundation of Australia

The Lighthouse Toolkit

Page 6: The Lighthouse Hospital Project · The Lighthouse Hospital Project Improving health outcomes for Aboriginal and Torres Strait Islander peoples ... • providing care that is culturally

© 2011 National Heart Foundation of Australia

Project aim

To reduce the incidence and impact of Discharge against Medical Advice

(DAMA) for Aboriginal and Torres Strait Islander peoples with ACS.

This is achieved by hospitals

• providing care that is culturally safe and appropriate, responsive and

accessible.

• improving the experience of care for A and T S Islander patients &

• By enhancing the relationships and coordination of care between the

hospitals ACCHOs, AMS, PHNs and other providers.

Page 7: The Lighthouse Hospital Project · The Lighthouse Hospital Project Improving health outcomes for Aboriginal and Torres Strait Islander peoples ... • providing care that is culturally

© 2011 National Heart Foundation of Australia

Participating hospitals

VIC • Bairnsdale Regional Health

Service

NT • Royal Darwin Hospital

WA • Broome Health Service

• Fiona Stanley Hospital

• Kalgoorlie Health Campus

• Royal Perth Hospital

• Sir Charles Gairdner

Hospital

SA • Flinders Medical Centre

NSW • Orange Health Service

• Coffs Harbour Health

Campus

• John Hunter Hospital

• Liverpool Hospital

• Tamworth Rural Referral

Hospital

QLD • Cairns and Hinterland

Hospital & Health Service

• Townsville Hospital &

Health Service

• Princess Alexandra Hospital

• The Prince Charles Hospital

• Mount Isa Base Hospital

Page 8: The Lighthouse Hospital Project · The Lighthouse Hospital Project Improving health outcomes for Aboriginal and Torres Strait Islander peoples ... • providing care that is culturally

© 2011 National Heart Foundation of Australia

Page 9: The Lighthouse Hospital Project · The Lighthouse Hospital Project Improving health outcomes for Aboriginal and Torres Strait Islander peoples ... • providing care that is culturally

© 2011 National Heart Foundation of Australia

Patient data

Page 10: The Lighthouse Hospital Project · The Lighthouse Hospital Project Improving health outcomes for Aboriginal and Torres Strait Islander peoples ... • providing care that is culturally

© 2011 National Heart Foundation of Australia

Sept 2017 to June 2018

Indigenous

Non-Indigenous

Proportion cardiac patients 15.4% 84.6%

ACS diagnosis 16% (601) 20.0%

ALOS cardiac patients 6.0 days 5.4 days

ALOS ACS patients 5.4 days 5.4 days

Page 11: The Lighthouse Hospital Project · The Lighthouse Hospital Project Improving health outcomes for Aboriginal and Torres Strait Islander peoples ... • providing care that is culturally

© 2011 National Heart Foundation of Australia

71%

15%

7%

3%

3%

75%

15%

1%

4%

3%

Discharged

Transferred

Left against medical advice

Statistical discharge

Deceased

Mode of separation

Non-Indigenous Indigenous

Page 12: The Lighthouse Hospital Project · The Lighthouse Hospital Project Improving health outcomes for Aboriginal and Torres Strait Islander peoples ... • providing care that is culturally

© 2011 National Heart Foundation of Australia

9%

5%

4%

3%

Principal referral hospitals

Public acute group A hospitals

Public acute group B hospitals

Public acute group C hospitals

Indigenous DAMA - AIHW peer group

Page 13: The Lighthouse Hospital Project · The Lighthouse Hospital Project Improving health outcomes for Aboriginal and Torres Strait Islander peoples ... • providing care that is culturally

© 2011 National Heart Foundation of Australia

Readmitted Indigenous Patients

11.90%

21.40%

0.00%

5.00%

10.00%

15.00%

20.00%

25.00%

Non -Indigenous patients Indigenous patients

Re-admitted cardiac patients

Page 14: The Lighthouse Hospital Project · The Lighthouse Hospital Project Improving health outcomes for Aboriginal and Torres Strait Islander peoples ... • providing care that is culturally

© 2011 National Heart Foundation of Australia

43.30%

19.30%

0.00%

10.00%

20.00%

30.00%

40.00%

50.00%

Left against medical advice All other modes of separation

Re-admitted Indigenous patients

Page 15: The Lighthouse Hospital Project · The Lighthouse Hospital Project Improving health outcomes for Aboriginal and Torres Strait Islander peoples ... • providing care that is culturally

© 2011 National Heart Foundation of Australia

Hospital

improvement

activities

Page 16: The Lighthouse Hospital Project · The Lighthouse Hospital Project Improving health outcomes for Aboriginal and Torres Strait Islander peoples ... • providing care that is culturally

© 2011 National Heart Foundation of Australia

Care Pathways

• Seamless patient handover,

discharge checklist

• Improving access & DNA rates for

cardiac rehab

• Overcoming system barriers –

CTG medication supply

• Using telehealth to upskill health

professionals in outreach

Page 17: The Lighthouse Hospital Project · The Lighthouse Hospital Project Improving health outcomes for Aboriginal and Torres Strait Islander peoples ... • providing care that is culturally

© 2011 National Heart Foundation of Australia

Creating a culturally safe environment

•Clinical yarning spaces

•Cultural safety training

•Resilience & leadership training

for Indigenous staff

•Interpreting services

Page 18: The Lighthouse Hospital Project · The Lighthouse Hospital Project Improving health outcomes for Aboriginal and Torres Strait Islander peoples ... • providing care that is culturally

© 2011 National Heart Foundation of Australia

Identification

• Training front-line staff

• Online training modules

• Resources

Page 19: The Lighthouse Hospital Project · The Lighthouse Hospital Project Improving health outcomes for Aboriginal and Torres Strait Islander peoples ... • providing care that is culturally

© 2011 National Heart Foundation of Australia

Workforce Development

Sarah Coleshill - ALO

Kalgoorlie Health

Campus

Employed through the

Lighthouse Hospital

Project

Page 20: The Lighthouse Hospital Project · The Lighthouse Hospital Project Improving health outcomes for Aboriginal and Torres Strait Islander peoples ... • providing care that is culturally

© 2011 National Heart Foundation of Australia

Creating a welcoming environment

Page 21: The Lighthouse Hospital Project · The Lighthouse Hospital Project Improving health outcomes for Aboriginal and Torres Strait Islander peoples ... • providing care that is culturally

© 2011 National Heart Foundation of Australia

For more information:

Reitai Minogue

National Project Manager- Lighthouse Hospital Project

Heart Foundation

[email protected]

(03) 9321 1576

Weblinks

www.heartfoundation.org.au/for-

professionals/aboriginal-

health/the-lighthouse-project

@Aus_Lighthouse

#lighthouseproject