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Networked innovation: the Knowledge Hub Ingrid Koehler and Charlotte Hayes October 2010 Thursday, 7 October 2010

The Knowledge Hub (NWEGG presentation)

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Workshop presentation for NWEGG event social media in the public sector

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Page 1: The Knowledge Hub (NWEGG presentation)

Networked innovation: the Knowledge Hub

Ingrid Koehler and Charlotte Hayes

October 2010

Thursday, 7 October 2010

Page 2: The Knowledge Hub (NWEGG presentation)

Start spreading the news

Thursday, 7 October 2010

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Local Authorities

353

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700 servicesThursday, 7 October 2010

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2.1 million people2.1 million

people

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Connecting people to people

Efficiency and value for money

Sustainable self-improvement

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8

65,000members

75,000monthly visits

22,000monthly contributions1,300

communitiesWeb2.0 by gualtiero on Flickr

CoP Numbers

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User expectations are changing

Ice cream sundae cupcakes by jamieanne on Flickr

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New experiences of networking

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And accessing services and information

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Which communities and networks do I need to join?

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Data, data everywhere….

257 CLG data sets, others with local impact, for sure more to come

Regional data observatories and LIS

Stoodley Pike - Dec 09 by Richard Sunderland on Flickr

All kinds of locally held data

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But almost no connectivity

✘ ✘

✘MachineHuman

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The times are changing

All that’s left! by pfala on Flickr

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Which is why we’re bringing...

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Knowledge Hub Technology Stack

• Multi-source fetch / indexing• Federated search• Real-time results clustering• Automatic tag suggestions• Dataset visualisation / comparison• Linked Data

• Open API – Intelligus SDK• Open Social container• WSRP producer / consumer• Netvibes widgets / Google gadgets• WebDAV

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Taking something good and making it better

I'm really excited about Knowledge Hub.  The existing CoP system has already facilitated much more rapid social networking between like minded peers and practitioners than ever before in local government - delivering real value in terms of shared expertise and experience.Jon Hyde, Programme Manager, Cheltenham BC

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Built with the sector for the sector

Thursday, 7 October 2010