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The
ABD
Holiday Schedule
Will-Call Hours
Updates
Comments/Complaints
Return Policy
Pricing Links
WHAT’S INSIDE
1
July 2018
Veteran’s DayNovember 12
*Observed
ThanksgivingNovember 22-23
ABD is closed. No orders received will be processed.
ChristmasDecember 25
New YearsJanuary 1
Holiday Schedule
Fourth of JulyJuly 4
Labor DaySeptember 3
Stores with a normal order cutoff Friday morning June 29th will receive their delivery Saturday June 30th.Stores with a normal order cutoff Monday morning July 2nd will place their order by their normal order cutoff time Friday June 29th
and will receive their normal delivery schedule one day early.Stores with a normal order cutoff Tuesday morning July 3rd will place their order by normal order cutoff time Monday July 2nd and receive their deliveries Tuesday July 3rd.Stores with a normal order cutoff Wednesday morning July 4th will place their orders by their normal cutoff time Tuesday July 3rd and receive their orders on their normal delivery day and time.Stores with a normal order cutoff Thursday morning July 5th will place their orders by their normal order cutoff and receive their orders normal delivery time.
ABD is closed. Orders and deliveries will be adjusted. Adjusted schedule will be communicated at least 30 days prior to the holiday.
ABD is closed. Orders and deliveries will be adjusted. Adjusted schedule will be communicated at least 30 days prior to the holiday.
ABD is closed. Orders and deliveries will be adjusted. Adjusted schedule will be communicated at least 30 days prior to the holiday.
ABD is closed. Orders and deliveries will be adjusted. Adjusted schedule will be communicated at least 30 days prior to the holiday.
Please refer to this publication for updates regarding our holiday adjusted schedules to ensure your order is processed accordingly. Holiday adjusted schedules are based on your ABD assigned order day. If you are not sure of your assigned day, please feel free to call us for clarification.
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July 2018
Will-Call OrderMonday – Before 12:00pmTuesday – Before 12:00pmWednesday – Before 12:00pmThursday – Before 12:00pmFriday – Before 9:30am
Warehouse Pickup Monday – 8:00am – 3:00pmTuesday - 8:00am – 3:00pmWednesday - 8:00am – 3:00pmThursday - 8:00am – 3:00pmFriday - 8:00am – 1:00pm
Special OrdersPlace special order requests 24/7 here.
Will-Call Hours
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July 2018
Look for Iowa Spirits Magazine at a retailer near you or view the online version here: https://leisuremedia360.lpages.co/get-iowa-spirits-free-by-email/
Iowa Spirits
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July 2018
If you need a refresher about the licensing process, update on laws & requirements, or are seeking educational material please visit our website. https://abd.iowa.gov/
On the Licensing Page you can find:eLicensingeLicensing User GuideLaws and RequirementsLicense ClassificationsFee Schedule
On the Education Page you can find:BulletinsDownloadable MaterialsI-PACT & I-PLEDGELegally Speaking Articles
You can also find information on Tobacco and Regulation.
Compliance Update
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July 2018
Compliance Update
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July 2018
If you wish to contact ABD with a comment or question, please use the link below and complete the form.
Contact Form
Comments/Complaints
If you wish to file a complaint for review by the Regulatory Compliance Bureau, please use the link below and complete the form. Please be as detailed as possible. You may remain anonymous, but a contact phone number or email is suggested in the event that the ABD needs further information to conduct an investigation.
Complaint Form
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July 2018
RETURN POLICYIt is the policy of the Iowa Alcoholic Beverages Division (ABD) to ensure consistency with all products and how they are returned. Products included in the returns process are: broken items, defective items, misorders, shortages, and overages. Return of products must follow the steps and guidelines listed in the returns procedure below to ensure a fair and level playing field among Class “E” licensees. Any exceptions to the returns policy must be approved by the Operations Manager, Administrator, or Comptroller.
PROCEDUREIf found upon delivery, Division drivers can accept returns due to breakage, defective items, misorders, shortages and overages. If case/bottle counts do not match the invoice, the customers and drivers must note the adjustments and sign the final page of the invoice when making returns. As soon as the customer has identified the item(s) that are short/long, it is their responsibility to contact ABD by utilizing the online return form or by calling ABD directly.
Return requests made after the conclusion of a delivery must be submitted electronically within three business days from delivery. Drivers cannot accept returns for products from prior deliveries without pre-authorization of an electronically submitted customer return request.
• When making returns due to missing or broken bottles or for misorderd product, the product must be returned with its original packaging along with the case box; this includes boxes used to transport split cases.
• No special order or highly allocated products are to be returned without the approval of Division management.
• No returns of product broken or damaged on the licensed premises if damaged by store employees.• Unsalable products, along with merchandise transfers, must be ready for return prior to the Division
driver's arrival for delivery.• All minis (50ml bottles) including pouches must be returned as an entire sleeve to receive credit. Single
bottles will not be accepted.• Spoiled products need to be returned to ABD.• Once an item is placed on a shelf in a retail location, or marked for sale, the product is then ineligible
for return.• Requests to return single bottles purchased as a case will not be approved for return.
For breakage and damaged products, the Division follows federal Alcohol and Tobacco Tax and Trade Bureau regulations. TTB Regulations 27 CRF 11.32 clearly defines breakage and damaged products. If the damage is caused by the product itself, such as product deterioration which results in leaking containers or damaged labels, the product will be considered a defective product under 27 CFR 11.32, and credit will be issued against outstanding indebtedness.
The Division will not allow returned products that do not meet the TTB definition of breakage and/or damaged products. For more information on TTB regulations, visit the Alcohol and Tobacco Tax and Trade Bureau website.
Return Policy
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July 2018
CODE DESCRIPTION SIZE PACK
5201 Glen Grant 12YR 0.750 6
10797 Crown Royal Honey (TEMP) 0.750 12
10835 Crown Royal Noble Collection 13YR Blenders Mash (TEMP) 0.750 6
28078 Oxley London Dry Gin 0.750 6
28081 Prairie Fire Mini 0.800 8
34818 Svedka Vodka Mini (TEMP) 0.600 10
36756 Absolut Unity (TEMP) 0.750 12
36769 Absolut Grapefruit 0.750 12
42610 Malibu Tropical Banana 0.750 12
43275 Rondiaz Coconut Rum 0.750 12
43693 Rondiaz Rum White PET (TEMP) 0.750 12
45920 Maya Horchata 0.750 12
47001 Wisconsin Club Spiced Rum 1.000 12
47002 Wisconsin Club Spiced Rum 1.750 6
47009 Wisconsin Club White Rum 1.000 12
53936 Wisconsin Club Brandy 1.000 12
53937 Wisconsin Club Brandy 1.750 6
64497 Canadian Club Apple 0.750 12
66517 Rumhaven Mini 0.600 10
66518 Rumhaven 0.750 12
Products Update
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July 2018
CODE DESCRIPTION SIZE PACK
77315 Rondiaz Rum Spiced PET (TEMP) 0.750 12
77323 Rondiaz Rum Spiced Black Cherry PET (TEMP) 0.750 12
78008 Smirnoff Moscow Mule 0.750 12
78593 Adelaides Dreamsicle Mint Chocolate Chip Mini 0.600 10
86611 Blood Oath Pact No. 4 (TEMP) 0.750 3
86907 Stillhouse Coconut Whiskey 0.750 12
86969 George Dickel Tabasco Barrel Finish 0.750 12
86975 Stillhouse Black Bourbon Whiskey 0.750 12
88612 Wisconsin Club Silver Tequila 1.000 12
88613 Wisconsin Club Silver Tequila 1.750 6
89624 Patron Reposado (TEMP) 0.375 12
89644 Patron Anejo (TEMP) 0.375 12
100108 Captain Morgan w/50ml Cannonblast & Loconut (TEMP) 1.850 4
100119 Belvedere Pure Spritz VAP (TEMP) 0.750 6
100152 Evan Williams Peach w/Glass (TEMP) 0.750 6
100430 St Germain w/2 Glasses & Stirrers (TEMP) 0.750 6
100459 Deep Eddy Ruby Red w/Drink Floats (TEMP) 0.750 6
100531 Crystal Head Vodka Mini Patriotic Pack (TEMP) 0.150 18
Products Update
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July 2018
CSV (Comma Separated Values, Excel Worksheet)
Single Pages
Booklet
Multiple Tab Excel Worksheet
Pricing Links
The Division will no longer be involved in the publishing of monthly promo
deals. It is the responsibility of the brokers and suppliers who offer the deals
to communicate their promos to class “E” licensees each month. On the
following page, you will find the brokers and suppliers who offer monthly
deals, their contact information and how they plan to communicate these
deals each month.
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July 2018
Broker/Supplier Contact InfoCompany name: American LibertyContact name: Tim SecoryContact email: [email protected] phone: 515-986-7241How promos will be communicated: Emailed to licensees
Company name: Cedar Ridge DistilleryContact name: Brandon ParizekContact email: [email protected] phone:319-857-4300How promos will be communicated: www.cedarridgewhiskey.com/iowa-retailer-portal
Company name: Coastal PacificContact name: Greg KingContact email: [email protected] phone: 515-986-7241How promos will be communicated: Emailed to licensees
Company name: Dehner DistilleryContact name: Joseph DehnerContact email: [email protected] phone: 515-559-4879How promos will be communicated: http://www.dehnerdistillery.com/rebates.html
Company name: Iowa Distilling CompanyContact name: Kyle DoyleContact email: [email protected] phone: 515-981-4216
Company Name: JBW Group of IowaContact Name: Debi KempContact Email: [email protected] Phone: 515-280-4866How promos will be communicated: Emailed to licensees
Company name: Mississippi River Distilling CompanyContact name: Sean McQueenContact email: [email protected] phone: 563-320-2131How promos will be communicated: http://www.mrdistilling.com/iowapromos
Company name: Southern Glazer’s Wine and SpiritsContact name: Sam CrowderContact email: [email protected] phone: 515-986-7241How promos will be communicated: Emailed to licensees
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July 2018
