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The JMH
Mentor ProgramMarch 2012
Mentor Program Goals
• Increase job satisfaction and retention
•Encourage professional growth and development
•Foster a ____________within the hospital
Guide
Advocate
Networker
Communicator
Resource
___________
Friend Listener
Encourager
Coach
Confidant
Facilitator
Challenger
Precepting
1.Short-term process
2.Offers supervision while learning new skills
3._________oriented
4.Occurs at work
1. Long-term process
2. ____________oriented
3. Provides a social connection to the organization
4. Interaction during personal time
Mentoring
Essential
Elements
Of the
Mentoring
Process
Proper match
Department Worked
Years of practice
Biographical Sketch
Predictive Index
Teaching/Learning Style
Educational preparation and Past educational experience
________________Mentor/MenteeMatch Criteria
Professional
Relationship
Skills &
Behavior
Development
COMMUNICATION SKILLS
• Be brave. Share your experiences if those experiences might be helpful.
• Listen for recurring themes.
• Ask open-ended questions.
• If you are not sure about what you’re hearing, ask for clarification.
• Identify what communication skills are lacking and build those skills.– Example:
________________
• Use “I” statements rather than “you” statements.
• Stay focused. Be there. Be present.
• Be quiet and listen.• Don’t worry about what
you’re going to say next. _________MORE THAN YOU TALK.
• Make sure your message and your actions match.
PERSONAL ACCOUNTABILITY
• Learn & Grow (empowered area)– “I’m a piece of the
puzzle”– “It starts with me”– “This can work”– “I can make it
happen”
Ownership, finding solutions, __________________
• Personal accountability is part of the foundation for building adult behaviors in the work place – stay tuned for more on that!
• ___________ of accountability– Upper level: Learn
& Grow– Lower level:
Protect & Defend
ADULT BEHAVIOR IN THE WORK PLACE
• These skills & behaviors can be learned - mentors are role models 24/7
• Personal accountability expected by all
• Everyone has an equal voice & uses it
• Communication flows all ways – take messages to the “right mail box”
• Conflict is managed openly
• Initiate contact with your mentee. If contacts have failed after ________ attempts, notify the mentor coordinator
• Schedule a minimum of ____ meetings within the 12-month program
• Submit a feedback form to the mentor coordinator following each meeting
• Follow up phone calls are strongly encouraged
MENTOR RESPONSIBILITIES
•A savior•A foster parent•A therapist•A “cool” peer•An ___________
WHAT A MENTOR ISN’T
• Share your ________________ and experience
• Develop leadership skills – invest in the future
• Spend time with someone interested in growing professionally
• Sense of giving back• Fun, friendship• Building your personal
resume
MENTORING – WHAT’S IN IT FOR ME?
• Answer questions promptly or get help from someone who can
• Set parameters on your role• Give _________________ feedback• Learn from your mentee
TIPS FOR MENTORS