The future of payroll tech & services - Solutio...Payroll Onboarding & Registration Our experience in numbers 88,313 Sales invoices processed 16,091 Contractors managed 1,87,732 Timesheets

1

The future of

payroll tech &

services

A back-office service provider

© Copyright 2019 QX Ltd. All rights reserved Page 2

QX Corporate Overview

Business divisions

Industry expertise and skills

Flexible engagement models to deliver business value

1,200+ employees Proven offshore delivery model

Robust quality process

Track record of long-standing customer relationships

Established in 2003 Top 100 global outsourcing leader: 2013, 2014, 2016, 2017, 2018 & 2019

5 delivery centers in India: 2 x Ahmedabad 1 x Mumbai 1 x Baroda 1 x Noida

HQ: Skipton, North Yorkshire, UK

Bloomfield, NJ, USA

Melbourne, Australia

QX: India’s first CERTIFIED GDPR Compliant KPO


mature and well drafted framework at QX is a proof of how ahead you are in the game. We had a difficult time finding a flaw in your system. The level of competency of people, the detailing of documentation and the involvement of people is commendable. It was a

BSI Auditors

QX Statement of Compliance to EU GDPR


Industry recognition of our proven capabilities


Associations

Awards

Accreditations

6 time award winner for Best BPO/KPO Company

Top 100 global outsourcing leader awards

Excellence in Business Process Outsourcing and The Best Far Shore Team in 2017

2017 finalist: APSCo affiliate member of the year

• QX annual day celebration

• Annual sports day celebration

• Monthly birthday celebrations

• Excellence awards

• Spot incentive and Star

performer awards

• Quality awards

• Subsidized canteen

• In-service employee benefits

• Exchange program with client

• Performance-based

appraisals and bonuses

• Paid team vacations

• A variety of fun activities

at work

• Fun Friday activities

• Sponsored local and

international trips

• Out-of-hours

complimentary cab

service

QX Employee welfare and engagement activities


QX won Best Employer Brand Award at ‘Gujarat Best Employer Brand Awards 2017’

Video - Where the bloody hell are we?


https://www.youtube.com/watch?v=n2ct80wgwR8

QXAS

Overview

QXAS Overview - Accreditations, certifications & Industry recognitions


Quality (ISO 9001) assured

Security (ISO 27001)

GDPR compliant

(BSI certified)

2017 finalist. Excellence in

Business Process Outsourcing and

The Best Far Shore Team

Preferred vendor to Top 50

franchise network of 200

accountants

Employs 650+

accountants

Servicing 300+

accounting clients

14 years track record in

outsourcing for UK

accountants

Xero and QuickBooks

certified

ICAEW & ACCA

member

Top 100 global outsourcing

leader 2013, 2014, 2016,

2017 & 2018

Information Security Measures


• Employees cannot carry mobile/devices into the QX operations floor that can store or transmit data

• Remote connectivity

• USB and CD drives

• Access to chat, internet based email systems

• Intrusion Prevention System

• Firewall

• Access Control

• All sites connected via MPLS

• Access to email:

• Within QX domain

• QX and Client domains

• Restricted access to internet – business use websites only

• Periodic audit of outbound emails from QX email system to any third party

• Security events • Data leakage through

host DLP • Vulnerability testing • Periodic Audits • CCTV cameras

Prohibited Disabled Secured Restricted Monitored

First GDPR compliant

outsourcing company

(Certified by BSI)

Listed on BSI VerifEye

Directory (BSI approved list

of credible organisations)

http://verifeyedirectory.bsigroup.com/Profile/QUALIT-0047370823-000http://verifeyedirectory.bsigroup.com/Profile/QUALIT-0047370823-000

Why QXAS


Consistently high level of

accuracy with quick

turnarounds

Extended working hours –

8.00am to 5.30pm UK time as

standard

Increased efficiency (Six

Sigma Principles based

processes)

Initial free consultation and

project kick-off meetings More time to focus on core

business and high-end tasks

Security and

confidentiality is

assured

Reduced operational

costs-up to 50% A scalable module

Well-trained, high quality

accountants, bookkeepers

and specialist payroll staff

Robust internal Training Academy

Services for accountants


We are technology agnostic

and have the capability to

support the existing accounting

software used by our clients. YE-Statutory Accounts Management Accounts

Bookkeeping & VAT Credit Control

Financial Reporting Taxation

AP/AR Payroll

Services for Umbrella

Page 13

Invoicing

Contractor care

Payroll

Onboarding & Registration

Our experience in numbers

88,313 Sales invoices

processed

16,091 Contractors

managed

1,87,732 Timesheets

processed

1,27,283 Phone calls

handled

1,32,470 Reconciliations

completed

2,11,545 Emails support

provided

2,431 Contractors

on-board

How outsourcing works


We follow a simple 5-step process to do the job

You will allow us to

remotely log in to your

system using a secure

software or you scan and

upload documents to our

FTP server

We will review the

data and start working

on the task

Once done, we will email

you the files for review

and feedback

We will implement the

changes if any, and notify

when the task is finished

Once you confirm, we

will provide a final report

of the completed task

Benefits of outsourcing to QXAS


Increase margins

by up to 50%

Speed up your timesheet

capture, payroll and

invoicing process

Access a scalable

team to support your

business growth

Reduce infrastructure

and maintenance

overheads

Deal with Contractor

queries and improving

Contractor experience

Get access to a

dedicated account

manager

Free up time to

focus on service

and sales

People,

Process and

Platform

People

Page 17

• 1200+ staff in India

• Trained and readily available resources

• Staff with umbrella company experience of

10+ years

• Detailed knowledge and understanding of

UK payroll

• Chartered Certified Accountants leading

the department

• Processes structured and implemented by

a team headed by a Six Sigma Black Belt

• QX Academy – Delivering trained

professionals to the operations team

https://www.facebook.com/qxltd/videos/415914909308439/

Process

Page 18

• ISO 9001 certified for Quality Management Systems

• ISO 27001 certified for Security Management Systems

• Business Excellence team headed by a Lean Six Sigma –

Black belt professional

• India's first GDPR certified outsourcing company via the

BSI 10012:2012 framework

• All SOP’s defined as per your existing work practices and

replicated

• Pre-agreed KPI’s and targets to align with your company

vision

• Weekly/Monthly/Quarterly reports sent

• Weekly/Monthly Governance calls

• Quarterly/Annual Audits – Internal and External

P - platform/partner/profit

Page 19

• Having the right platform crucial in scaling

your business

• Easy migration – Team has an exposure of

working with various systems

• Working as partners – Growing together

• Increase your profits by almost 20 times

Umbrella engagement models


Volume based

More than 2,000 timesheets a month

Priced on the number over timesheets/payslip billed

Dedicated front office team working on your process

If timesheets less than 2,000

FTE based

For less than 2,000 timesheets a month

Priced as per seat cost

Your existing team structure will be set up here

We will look to slim down your resources and make the processes more efficient

over the period of next 1 year

Results from

a survey

Spending - As per the survey


[VALUE]

Staff costs

[VALUE]

Software & systems

[VALUE]

Infrastructure

[VALUE]

Legal & Insurance

[VALUE]

Other overheads

Conditions

• 4,000 timesheets

• £20 margin

Partnering with QXAS-Solutio


[VALUE]

Agency commissions

[VALUE]

Staff costs

[VALUE]

QXAS - Solutio

[VALUE]

Profit

[VALUE]

Infrastructure [VALUE]

Operational costs

Conditions

• 4,000 timesheets

• £20 margin

Next steps

Come to

India

Pramith Naidu: AVP, Operations

[email protected]

P: +44 845 838 2452

M: +44 7870 678 557

THANK YOU!

Just QX it!

Pom Chakravarti: Country Head - UK

[email protected]

Documents

The future of payroll tech & services - Solutio...Payroll Onboarding & Registration Our experience in numbers 88,313 Sales invoices processed 16,091 Contractors managed 1,87,732 Timesheets