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1 The single source of aeronautical information serving ATM and beyond European AIS Database EUROCONTROL Network Manager nominated by the European Commission 10 2003-2013

The European AIS Database (EAD) - Eurocontrol

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Page 1: The European AIS Database (EAD) - Eurocontrol

1

The single source of aeronautical informationserving ATM and beyond

European AIS Database

EUROCONTROL

Network Managernominated by the European Commission

102003-2013

Page 2: The European AIS Database (EAD) - Eurocontrol
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General Overview 5What is the European AIS database – EAD? 5

EAD – a unique concept 5

Benefits 6

Data Quality 6

Cost reduction 6

Availability and security 6

Data Coverage 6

Worldwide 6

ECAC 6

Accessing EAD 7

EAD Pro 7

MyEAD 7

EAD Basic 8

Download 8

AFTN 8

Supporting tools 8

Service Desk 8

Knowledge Base 8

SDO Input Guidance Manual - SIGMA 8

SDO Data Completeness Tool - SDC 8

EAD Training support and eLearning 8

Solutions 9SDO – Static Data Operations 9

SDO functions for Data Providers 9

SDO functions for Data Users 9

AIP and Chart Production Tools – AIP / CHT Production 10

AIP / CHT functions for Data Providers 10

PAMS – Published AIP Management System 10

PAMS functions for Data Providers 10

PAMS functions for Data Users 10

INO – International NOTAM Operations 11

INO functions for Data Providers 11

INO BF functions for ATS Reporting Offices 11

INO functions for Data Users 11

Becoming a client 12Trial Period 12

User registration 12

Data User Agreement 12

Connection Support 12

EAD Information Request Form 13

Table of contents

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What is the European AIS database – EAD?

EAD, developed by EUROCONTROL on behalf of its Member

States, is a centralised reference database of quality-assured

aeronautical information. It includes a fully integrated state-of-

the-art Aeronautical Information Services (AIS) solution, for

the benefit of the ECAC (European Civil Aviation Conference)

Member States and all airspace users.

AIS units, acting as Data Providers, maintain the aeronau-

tical information under their responsibility directly into the

EAD. Airspace users, acting as Data Users, access the EAD to

retrieve, consult and download this aeronautical Information.

The rationale

The concept of the EAD was developed by EUROCONTROL

and its Member States following a study carried out in the

early 1990s which revealed that the AIS operational structure

at the time showed several limitations and drawbacks when

seen from a European perspective. In some cases, this included:

n incoherence of cross-border aeronautical information

n inconsistent quality of data throughout the ECAC area

n lack of interoperability between systems due to different

data models and exchange formats

n shortcomings in ensuring timely distribution of aeronau-

tical information updates to all stakeholders

n duplication of effort and investment and therefore costs

for all involved.

It was concluded that the cost effectiveness of AIS opera-

tions, the quality of aeronautical data and the accessibility

and availability of such data could be significantly improved

through automation and centralisation. This resulted in the

development of the EAD intended to facilitate European wide

maintenance and distribution of aeronautical information.

EUROCONTROL was entrusted with the development, estab-

lishment and operation of the EAD in July 1999. After the initial

development phase, the EAD entered provisional service in

July 2001 and began full operations in mid-2003. On 6 June

2013, the EAD celebrated ten years of successful operations.

Today, the EAD is made available through the Directorate

Network Management (DNM) of the EUROCONTROL Agency.

DNM provides air traffic flow management services over the

states of western and central Europe who are members of

ECAC. Within DNM, the Airspace/AIS Data Management Unit

(ADM) is responsible for the EUROCONTROL EAD service and

overall coherence of aeronautical information aspects within

DNM.

Non European States are showing growing interest, which

makes the scope of the EAD much wider than was originally

expected. At this point in time 15 organisations outside the

ECAC area are using the EAD; half of them are already providing

their Aeronautical data to EAD.

EAD – a unique concept

EAD is a single reference repository of aeronautical infor-

mation. It enables centralised management of digital

aeronautical information based on the AIXM model

(Aeronautical Information Exchange Model) developed by

EUROCONTROL. It enhances the quality of aeronautical data

by using international standards and rigorous data-checking

procedures, including in-depth validation and verification.

Two main types of clients use the EAD: Data Providers (DP)

and Data Users (DU). Additionally, the EAD Service Providers

ensure the required support to States on an operational,

technical and training level.

Data Providers use different EAD components for the crea-

tion, maintenance and storage of aeronautical information.

They retain full control of - and intellectual property rights

over - the data they input into the EAD. The concept of having

the Data Providers maintain their data in a common database

is unique in the aviation world. Available EAD solutions for

Data Providers are:

n Maintenance of static data - SDO

n Creation of NOTAM - INO

n Publication of aeronautical documents - PAMS

n AIP Production - AIP

n Chart Production - CHART.

EAD Service Provision is responsible for the processing

of worldwide NOTAM information as well as the Minimum

Static Data and AIP documents, for all those ECAC States not

migrated to the EAD, by using the SDO, INO and PAMS DP

solutions.

General Overview

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Data Users consult and download aeronautical data or publi-

cations, and can generate reports from EAD. Available EAD

solutions for Data Users are:

n Generation of static data reports – SDO

n Pre-flight Information Bulletins (PIB) – INO

n Briefing Facility for ATS Reporting Office (ARO) – INO

n Consultation and download of aeronautical

publications – PAMS

Benefits

Data Quality

Data held in the EAD is assured against a variety of

standards and recommendations including ICAO,

OPADD, ESARRs, SDP, and the AICM/AIXM data models.

The system and operational procedures areupdated

in accordance with changes in applicable regulations.

In addition, regular data quality reviews and consistency checks

are conducted on data loaded by both the EAD and clients to

ensure consistency and improve procedures to minimise errors.

The EAD facilitates in resolving cross-border data conflicts

and guarantees the harmonisation of the available aero-

nautical information through well defined validation and

harmonisation rules.

Cost reduction

As a single point of reference the EAD provides a cost benefit

to both Data Users and Data Providers. The integration of the

different AIS components into the EAD has reduced the

workload throughout the AIS chain, including the cost and

effort of paper dissemination.

Centrally developed applications and common maintenance

have reduced implementation and maintenance costs to

clients, as well as increased compatibility between States.

In addition to this, the centralised processing of worldwide

NOTAM leads to added costs savings as well.

Availability and security

The service availability for the clients is covered by an SLA with

the provider, with an availability requirement of 99.975%. This

is supported by the 24h operational and technical Service Desk

enabling rapid dissemination of information on any issues

identified.

The EAD is using modern technologies, such as VPN or SSL,

for the timely and secure distribution of static and dynamic

data. As such, the EAD is a truly reliable source of aeronautical

information.

Data Coverage

Worldwide

n Original and processed NOTAM, SNOWTAM and ASHTAM

messages

n Minimum set of SDO required for NOTAM validation and

Pre-Flight Information Bulletin (PIB) generation encompassing

Aerodromes identification with associated Runways, Airspaces

(FIR, UIR, TMA, P-D-R), Routes, Navaids and Waypoints.

ECAC

n AIPs, AICs, Amendments, Supplements, and Charts

n Original and processed NOTAM, SNOWTAM and ASHTAM

n Full set of aeronautical information data published in AIP

including: Aerodrome information, procedures, obstacles;

enroute information, airspaces, routes, navaids and waypoints;

and general information, organization, authority and units.

Harmonisationand Consistency

DATA PROVIDERDirect data maintenance

DATA UsersPIB, NOTAM, AIP, Charts

NOTAM

SD

NOTAM

SD

NOTAM

SD

DATA

Quality

Central AIrepository

Since June 2003

EAD OperationsNon -migrated &

worldwide

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General Overview

Accessing EAD

EAD Pro

EAD Pro is the software suite of specially-designed applications

to be installed on a PC. EAD Pro provides access to all EAD

Applications (SDO, INO, PAMS, BF) via a user-friendly, graphical

interface. It is the fully integrated, ready-to-run AIS solution,

which lets Data Providers manage aeronautical information

and retrieve the data. It provides also an easy access for Data

Users. Each EAD application is separately available on a soft-

ware license fee basis, including yearly maintenance providing

annual releases of the software, and is supplied by the EAD IT

Service Provider (ITP).

n ECIT – EAD Client Interface Terminal

EAD Pro software can be supplied pre-installed on a dedi-

cated PC by ITP, requiring no additional set-up work to be

done. Alternatively it can be installed by the client on any PC,

meeting the technical specifications, through the supplied

software installer.

n SSL – secure internet access

If the use of an ECIT is not required, the EAD Pro Data User ap-

plications can be made available by secure internet connec-

tion using Secure Socket Layer (SSL) technology.

MyEAD

MyEAD is the EAD system-to-system solution allowing client

applications, which require aeronautical information, to access

and/or exchange data seamlessly with the EAD. MyEAD

requires the client to carry out some software development,

based on schema supplied by EUROCONTROL, to access all

EAD functions. Any MyEAD connection will need to be tested

and validated prior to operational connection.

n ESI – EAD System Interface

ESI ensures the communication between an external client

system and the services provided by the EAD sub-systems.

The information exchanged via ESI is represented in XML.

For the development of an ESI connection, the Application

Programming Interface (API) and all other relevant technical

documentation will be supplied by EUROCONTROL.

n AIMSL – AIM Service Layer

With AIMSL, the EAD has started to provide interfaces to the

EAD sub-systems using open, standard technologies that

enable interoperability according to the Service-Oriented

Architecture principle, in particular Web Services. As such,

any possible dependencies on a bespoke API and dedicated

middleware are removed. Through AIMSL, the EAD will also

be able to act as an Aeronautical Information Management

System within the SESAR concept and exchange information

with other systems through SWIM.

EAD Basic

EAD Basic is an application providing a quick and easy access

to the EAD. Users who completed the on-line EAD Basic

registration, will be able to browse the database via the web.

EAD Basic provides, through a set of limited functions, the

possibility:

n to create basic Pre-Flight Information Bulletins (PIB),

n to generate standard aeronautical data reports, and,

n to browse Aeronautical Information Publication (AIP) and

chart publications.

As such, EAD Basic allows its users to get an idea of what

Aeronautical Information is made available through the EAD

prior to getting access through either EAD Pro or MyEAD.

EAD Basic can be accessed from:

http://www.ead.eurocontrol.int

Download

For clients who require defined batches of data, the EAD offers

the ability to download files from the EAD Internet File Server.

Downloads can be made at regular intervals, or by ad-hoc

requests through the EAD Service Desk from which the Client

will receive a notification that the file has been made available.

AFTN

If needed, NOTAM information contained in the EAD can also

be made available through a regular AFTN connection.

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Supporting tools

Service Desk

The EAD Service Desk (SD) is the primary point of contact

between clients and the EAD providing 24h operational and

technical support for all clients, both Data Provider and Data

User. Through the online SD Interface, clients can report errors,

request downloads, ask questions and make suggestions.

Knowledge Base

The EAD Knowledge Base is a repository of EAD Documents

related to both the operational and technical aspects of the

system. Documents can either be searched for or can be

browsed by sub-system providing users a first-line informa-

tion source to anything EAD related, from the latest Release

content document to User Manuals and technical descriptions.

SDO Input Guidance Manual - SIGMA

SIGMA has been developed by the EAD to support Data

Providers uploading Static Data into the EAD. SIGMA includes

encoding rules of AICM/AIXM, as well as EAD SDO specific rules,

and contains AIP references where appropriate. The SIGMA

Forum is an online discussion tool monitored by the EAD

where users can ask questions and make use of the mutual

knowledge available.

SIGMA can be accessed from:

http://www.eurocontrol.int/sigma

SDO Data Completeness Tool - SDC

Through SDC, a process is set-up that facilitates the monitoring

of static data completeness by both States and EUROCONTROL.

This is done according to agreed Data Provider procedures

supporting the provision of all the required static data resulting

from the gap analysis that the SDC Tool provides.

The Static data completeness is covering all relevant AIP

information, and is going beyond the scope of ICAO Annex

15 requirements to address operational requirements as

addressed in various working groups.

EAD Training support and eLearning

Training is made available to all new clients of the EAD on each

of the subsystems and the use of the service desk. This can take

place in a variety of ways including: the EAD Training Centre

in Frankfurt, on site at the client’s premises, or by telephone.

In addition, introductory and continuing training is available

through the EAD e-learning facility. More information on the

available EAD eLearning modules can be found at:

http://www.eurocontrol.int/ians/public/standard_page/

training_catalogue.html

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As a central repository of aeronautical information, the

EAD offers a number of seamlessly integrated sub-systems

to support the daily operations of any AIS unit. From the

maintenance of static data (SDO), to the creation (AIP/CHP)

and publication of AIP information (PAMS) and distribution

of NOTAM (INO), any AISP can use the different components

throughout the publication process of aeronautical informa-

tion.

At the same time, the different sub-systems allow any user of

aeronautical information to retrieve all information through

the respective functions – retrievel or query static data (SDO),

download AIP information (PAMS) or generate PIB and retrieve

NOTAM (INO). ATS Reporting office can also use the INO

Briefing Facility (BF) to manage and distribute their flight plans.

SDO – Static Data Operations

SDO is the central repository of validated static data

based on AICM/AIXM specifications. It is the heart of the EAD

and enables Data Providers to maintain the static data for their

area of responsibility and allows Data Users to retrieve static

data from all areas.

After data validation, the information is made available to the

different sub-systems to produce the AIP and Charts, to vali-

date the NOTAM information at creation or during processing,

and to perform the pre-validation of a flight-plan when using

the Briefing facility.

SDO allows the database to be queried through the generation

of pre-defined reports or the creation of user-defined reports. A

set of predefined filters can be incorporated in the report crea-

tion (e.g. validity period, sorting order, aeronautical region etc.).

The report can be generated in plain text or in XML format.

User defined reports allow the creation, deletion, modification,

retrieval, storage and execution of bespoke reports in the EAD;

while Pre-defined reports are created by EAD Staff to be used

by anyone having access to the database. SDO also provides

a graphical facility for the verification and visualisation of

complex static data changes before publication, while it can

also be used to build up queries and display the results in a

graphical manner, provided the static data has coordinates

(lat/long).

SDO functions for Data Providers

n Insertion, maintenance, withdrawal of data in AIXM format

n Graphical validation and verification

n Slot management for publication of data

n Upload facilities for data received from originators

n SIGMA and SDC Support

SDO functions for Data Users

n Generation of pre-defined report

n Creation of user-defined report

n Graphical reporting facility

n Data download in AIXM-XML, ARINC format

Solutions

StaticData

ECACAIP Library

DynamicData

AFTN, worldwideNOTAM reception

Worldwide AIP Subscription

TAM Processing

Worldwide MinimumStatic Data Set Update

AIP/Supp/AIC

TAM Creation

. . . . . . . . . . . . . . . . . . . . .

. . . . . . . . . . . . . . . . . . . . .

EAD Solutions and Workflow

eAIP Production& Charts

PAMS

NOTAMDistribution

BriefingFacility

SDO

INO

EADService

Military/Civil

ECACAIS

Office

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AIP and Chart Production Tools – AIP/CHT Production

The AIP Production Tool is used to generate and maintain the

official national AIS documentation: AIP, AIRAC & non-AIRAC

AIP Amendments and Supplements, AICs and checklists for

Supplements and AICs. It provides facilities for: managing

the different versions of a document using the AIP manager,

modifying a document using the database by inserting a

database link inset in a paragraph or entering a table link inset

in a document, and generating document amendments in

PDF or XML format.

The Chart Production Tool is used to generate and maintain

aeronautical charts defined in an AIP. It provides facilities to:

set up a chart’s geographical reference, compose a chart with

elements from the database, synchronise a chart with annota-

tion from the database, update a chart for a new effective date,

maintain chart specifications and publish a chart.

The static data (Aerodrome, FIR, etc,) necessary for the creation

of both AIP documents and charts, is replicated from the SDO

database to the AIP and Chart database respectively.

AIP/CHT functions for Data Providers

n Creation and maintenance of aeronautical publications (eAIP,

AIP, AMDT, SUPP, CIRC)

n Creation and maintenance of aeronautical charts

n SDO data linkage

n Automatic generation of AIRAC or regular amendments and

charts

n Outputs: eAIP, PDF or HTML

PAMS – Published AIP Management System

PAMS is the library of ECAC States’ Aeronautical Information

Publications (AIPs), AIP Amendments, AIP Supplements and

Aeronautical Information Circulars (AICs) and Charts. It also

includes all AIP information from migrated States from outside

the ECAC region.

It enables Data Providers to store AIP, Amendments,

Supplements, AIC, and Charts, including meta-data such as

effective date and document heading in a document library.

The storage format to be used for the documents is either

PDF or XML format.

The automatic creation of NOTAM proposals, supported in

PAMS, is in accordance with the static data operational proce-

dures, when a newly created document is to be published.

PAMS enables Data Users to search aeronautical documents,

based on the meta-data filters associated with the documents

or the content of the documents itself.

PAMS functions for Data Providers

n Publication of documents and charts generated from EAD

AIP & CHT tools as well as from non-EAD tools

n Publication in PDF and XML/HTML format

n Pre-publication area

n Meta data setting per document

PAMS functions for Data Users

n Search, view, download, print aeronautical documents and

charts

n Advanced search selection criteria: AIP type and section,

effective date, meta data

n Iconography matching status of documents

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Solutions

INO – International NOTAM Operations

As a worldwide database of original and processed messages

used in AIS and ATM, the INO sub-system provides consistent

and validated NOTAM, SNOWTAM and ASHTAM.

It enables the creation, maintenance and distribution of

NOTAM, SNOWTAM, and ASHTAM for NOTAM offices (NOF)

in accordance with ICAO Standards And Recommended

Practices (SARPS) and EUROCONTROL Operating Procedures

for AIS Dynamic Data (OPADD). It offers the possibility of

creating all different types of “TAM” messages as well as basic

data maintenance such as NOF Series, AFTN address lists and

distribution lists.

INO also supports the NOTAM management process by

providing increased quality and consistency through a single

repository, NOTAM-SDO linkage, NOTAM grouping, and

making available NOTAM templates and proposals. In addi-

tion NOTAM can be monitored by estimated NOTAM, NOTAM

history, and NOTAM proposals.

As such, it enables direct access to NOTAM, SNOWTAM,

ASHTAM for briefing purposes (PIB – Pre-flight Information

Bulletins). Additionally, monitoring of all incoming NOTAM

is possible. Briefings available include: aerodrome, area and

special area; based on airspace or centre point radius; route,

based on aerodrome of departure/destination and over-flown

FIRs; and narrow route, based on a pre-defined route, a flight

plan, or a route described by the operator.

For each PIB, the following features can also be requested:

a “full” or “update” PIB; immediate notification during a pre-

defined period of time after creation of the PIB; storage of

pre-defined routes based on flight plan or ad-hoc definition;

storage of frequently requested PIB in a profile; allowing the

user to re-use the definition of the PIB later on; schedule a

profile based on a date/time parameter.

For enhanced usability, pre-defined routes can be stored

based on flight plan or ad-hoc definition and store frequently

requested PIB in a profile, for later re-use.

The INO Briefing Facility (BF) for ATS Reporting

Offices (ARO) provides the ability to handle flight

plans and related information integrated in the INO

Data User application. Through this integration of the BF into

the existing INO DU application, the user can automatically

generate or schedule a PIB for a planned flight.

Through the BF, users are able to: create, validate and distribute

flight plans; manage repetitive flight plans; manage client

information and AFTN addresses; monitor the real traffic situ-

ation; identify the status of different flight plans; and manage

incoming and outgoing messages.

The Flight Plan (FPL) function enables users to: create new

FPL; manage routes; pre-validate the FPL against SDO data;

validate the FPL against the IFPUV; save a FPL in the FPL list;

send the FPL via AFTN; generate a PIB for a specific FPL; and

create AFTN addresses.

INO functions for Data Providers

n Creation and distribution of NOTAM, SNOWTAM, ASHTAM

n NOTAM SDO Linkage

n Grouping and Templates

n NOTAM history and proposals

n International, National and Military Series

n Meteo Support

n INO Contingency

INO BF functions for ATS Reporting Offices

n Creation, validation, distribution of Flight Plans

n Monitoring of real traffic situation

n Management of incoming and outgoing messages

n Management of client information and AFTN addresses

INO functions for Data Users

n Pre-flight Information Bulletin (PIB) inquiry: Aerodrome, Area,

Special area, Route, Narrow route

n PIB scheduling

n Profile and route management

n Graphical reporting

n TAM Subscription

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Trial Period

The EADPro suite of software is made available to prospective

Data Users for a 3 month trial period.

User registration

To become an EAD Data User, please complete the Data

User registration form, which is available on the EAD general

website:

http://www.eurocontrol.int/network-operations/ead-service-

request-form

After receipt of the registration form a tailor-made offer will be

distributed, based on your specific requirements and needs.

This indicates the start of the connection activities.

Data User Agreement

Prior to connecting to the EAD a Data User Agreement must

be signed between the Data User (client) and EUROCONTROL.

This agreement will define the roles, responsibilities and the

obligations of both the client and EUROCONTROL, including

liability regarding data.

Connection Support

During the connection activities, the EAD Migration Manager

will assist the client until the finalisation of the migration

process.

Becoming a client

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EAD Information Request Form

We are interested in the European AIS Database (EAD), please send us more information.

Our contact details:

Company: . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .

Unit/Dept.: . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .

Name: . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .

First Name: . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .

Position: . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .

E-mail: . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .

Phone: . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .

Mobile: . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .

Fax: . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .

Street: . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .

Zip Code: . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .

City: . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .

Country: . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .

Nature of Business: . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .(I.e. airline, airport, commercial user, etc.)

We are interested in

q SDO - Static Data Operations

q INO - International Notam Operations

qPAMS - Published AIP Management System

qEAD Basic

qEAD Pro

qMyEAD

EAD Contact Point

Guido Haesevoets

EAD Customer & Migration Management

EUROCONTROL

Rue de la Fusée 96

B-1130 Brussels

Phone: +32 2 729 11 34

Fax: +32 2 729 90 29

E-mail: [email protected]

EAD general website: http://eurocontrol.int/ead

EAD Basic website: http://ead.eurocontrol.int

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EUROCONTROL

© May 2013 – European Organisation for the Safety of Air Navigation (EUROCONTROL)

This document is published by EUROCONTROL for information purposes. It may be copied

in whole or in part, provided that EUROCONTROL is mentioned as the source and it is not used

for commercial purposes (i.e. for financial gain). The information in this document may not be

modified without prior written permission from EUROCONTROL.

www.eurocontrol.int