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The Digital Age: Taming Your Text, Tweets, and Other Digital Records TML Annual Conference October 5, 2016

The Digital Age · disks, magnetic tapes, optical disks, or similar machine-readable media. C. Electronic Records System Any information system that produces, manipulates, and stores

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Page 2: The Digital Age · disks, magnetic tapes, optical disks, or similar machine-readable media. C. Electronic Records System Any information system that produces, manipulates, and stores

Presented by

Corby Alexander, City Manager, City of La Porte

Patrice Fogarty, City Secretary, City of La Porte

Alan Bojorquez, Principal, Bojorquez Law Firm

Laura Mueller, Associate Attorney, Bojorquez Law Firm

Courtesy of

TMCA – Texas Municipal Clerks Association, Inc.

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Page 3: The Digital Age · disks, magnetic tapes, optical disks, or similar machine-readable media. C. Electronic Records System Any information system that produces, manipulates, and stores

Introductions

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Opening Statements

• Alan Bojorquez, Principal, Bojorquez Law Firm, PC—

Moderator

• Corby Alexander, City Manager, City of La Porte

• Patrice Fogarty, City Secretary, City of La Porte

• Laura Mueller, Associate Attorney, Bojorquez Law

Firm, PC

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Page 5: The Digital Age · disks, magnetic tapes, optical disks, or similar machine-readable media. C. Electronic Records System Any information system that produces, manipulates, and stores

Outline

• Opening Statements

• Regulating Review, Retention, and Release

• Issues in Taming your Digital Records

• Digital Records in the News

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Page 6: The Digital Age · disks, magnetic tapes, optical disks, or similar machine-readable media. C. Electronic Records System Any information system that produces, manipulates, and stores

Review

Review of City Social Media Content

– City Policy

– First Amendment

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Review

Review of City Social Media Content

Materials developed by departments must be approved by the

City Manager’s office prior to distribution. Departments may

request approval via email with attachments to show the proposed

materials or by submitting a hard copy of the proposed materials.

CMO staff may amend or revise the materials to ensure a

consistent look, character, and quality.

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Page 8: The Digital Age · disks, magnetic tapes, optical disks, or similar machine-readable media. C. Electronic Records System Any information system that produces, manipulates, and stores

Review-City Policy—La Porte

EMPLOYEE POLICY

An employee is in violation of this policy if they publish any personal information about themselves,

other employees of the City of La Porte or a customer in any public medium (print, broadcast, digital

or online) that includes, but is not limited to the following:

• Has the potential or effect of involving the employee, their co workers, or the City of La

Porte in any kind of dispute or conflict with other employees or third parties;

• Reveals the unauthorized use of City uniforms or City equipment;

• Interferes with the work of any employee;

• Creates a harassing, demeaning or hostile working environment for any employee or third

party;

• Disrupts the smooth orderly flow of work within the office, or the delivery of services to

citizens;

• Harms the goodwill and reputation of the City of La Porte;

• Places doubt in the reliability, trustworthiness, or sound judgment of the person who is the

subject of the information; or

• Reveals confidential information of the City of La Porte.

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Page 9: The Digital Age · disks, magnetic tapes, optical disks, or similar machine-readable media. C. Electronic Records System Any information system that produces, manipulates, and stores

Review—Social Media Help

Marketing Specialist

This position assists in programs that promote and market the City by designing, developing,

implementing and tracking tourism and marketing activities including special events to promote

La Porte. This position creates tourism and economic development promotional materials,

advertisement and internet content and collateral, as well as tourism-related events. This position

will serve as the liaison for local media, La Porte hoteliers and businesses, and tourism partners.

This position has responsibilities to assist during emergency conditions with notifications and

activations in the Emergency Operations Center. This position will be the focal point for all print

and electronic media within the City.

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Page 10: The Digital Age · disks, magnetic tapes, optical disks, or similar machine-readable media. C. Electronic Records System Any information system that produces, manipulates, and stores

Retention

A. Electronic Records

Any information that is recorded in a form for computer processing and

that satisfies the definition of local government record data in the Local

Government Code, Section 205.001

B. Electronic Media

All media capable of being read by a computer including computer hard

disks, magnetic tapes, optical disks, or similar machine-readable media.

C. Electronic Records System

Any information system that produces, manipulates, and stores local

government records by using a computer.Texas Administrative Code, Chapter 7

Section 7.71. Definitions

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Page 11: The Digital Age · disks, magnetic tapes, optical disks, or similar machine-readable media. C. Electronic Records System Any information system that produces, manipulates, and stores

Overview

Retention of Electronic Records:

(1) Local governments must establish policies to

ensure that electronic records, any software, hardware, and/or documentation, including maintenance documentation, required to retrieve and read the electronic records are retained as long as the approved retention period for the electronic records.

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Page 12: The Digital Age · disks, magnetic tapes, optical disks, or similar machine-readable media. C. Electronic Records System Any information system that produces, manipulates, and stores

Overview

(2) The retention procedures must include provisions

for:

Scheduling the disposition of all electronic records,

according to statutory requirements, as well as related

software, documentation, and indexes; and

Establishing procedures for regular recopying,

reformatting, and other necessary maintenance to

ensure the retention and usability of electronic

records until the expiration of their retention periods.

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Page 13: The Digital Age · disks, magnetic tapes, optical disks, or similar machine-readable media. C. Electronic Records System Any information system that produces, manipulates, and stores

Overview

Destruction of Electronic Records:

1) Electronic records may be destroyed only in accordance with the Local

Government Code, Section 202.001.

2) Each local government must ensure that: electronic records scheduled

for destruction are disposed of in a manner that ensures protection of

any confidential information; and

3) Magnetic storage media previously used for electronic records

containing confidential information are not reused if the previously

recorded information can be compromised by reuse in any way.

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Page 14: The Digital Age · disks, magnetic tapes, optical disks, or similar machine-readable media. C. Electronic Records System Any information system that produces, manipulates, and stores

Release: Public Information Definition

• Traditional paper copies of documents

• Photographs

• Letters

• Audio/video recordings

• Electronic communications

– E-mails

– Internet postings

– Text messages

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Page 15: The Digital Age · disks, magnetic tapes, optical disks, or similar machine-readable media. C. Electronic Records System Any information system that produces, manipulates, and stores

Release

• Same as for paper records

• Per page charges do not apply for electronic copies

• For inspection of information that electronically exists but is not available directly online, cannot charge unless it requires programming or manipulation of data

• Can E-Mail the link

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Page 16: The Digital Age · disks, magnetic tapes, optical disks, or similar machine-readable media. C. Electronic Records System Any information system that produces, manipulates, and stores

E-Mail Policy

All City employees and public officials are required to use their City-issued

email accounts to conduct City business. Employees are prohibited from

using their personal email accounts to conduct City business. When

corresponding about City business via email, all City personnel must include

the City’s standardized email stationary and signature within the emailed

message. If an employee receives a city email at a private email address, the

employee should immediately forward the email to their city email address

for storage. No email concerning City business should be destroyed or

deleted except in accordance with the City’s record retention policy.

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Page 17: The Digital Age · disks, magnetic tapes, optical disks, or similar machine-readable media. C. Electronic Records System Any information system that produces, manipulates, and stores

Email

What happens when there is a request for

e-mails that are only in the City

Manager’s private e-mail account?

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Page 18: The Digital Age · disks, magnetic tapes, optical disks, or similar machine-readable media. C. Electronic Records System Any information system that produces, manipulates, and stores

Texting

Are Text Messages Records?

“Before hitting ‘send’ on your next text message, you may want to think about the

content of your message and whether you’d be willing to disclose it to the public. Several

recent cases in Texas have prompted this question: Are text messages sent by members of

governmental bodies public information?

“Some would argue that something as short and informal as a text should not be

considered an official public record, but remember: a record is a record, despite what medium it

is in. Content is what is relevant.”

Texas State Library and Archives Commission

By Erica Wilson, Government Information Analyst

November 3, 2011

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Release—AG

OR2011-13256

“Accordingly, we conclude to the extent the requested cellular telephone text messages and e-mails maintained by the individuals at issue relate to the official business of the city, they are subject to the Act. To the extent the cellular telephone text messages and e-mails do not relate to the official business of the city, they are not subject to the Act and need not be released.”

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Page 20: The Digital Age · disks, magnetic tapes, optical disks, or similar machine-readable media. C. Electronic Records System Any information system that produces, manipulates, and stores

Twitter

Who decides what goes out on the City’s Twitter

Account?

Can the City regulate employee’s Tweets?

How do we retain that information?

Social Media Policy?

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Page 21: The Digital Age · disks, magnetic tapes, optical disks, or similar machine-readable media. C. Electronic Records System Any information system that produces, manipulates, and stores

OPEN RECORDS AND SOCIAL MEDIA

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Page 22: The Digital Age · disks, magnetic tapes, optical disks, or similar machine-readable media. C. Electronic Records System Any information system that produces, manipulates, and stores

In the News

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Page 23: The Digital Age · disks, magnetic tapes, optical disks, or similar machine-readable media. C. Electronic Records System Any information system that produces, manipulates, and stores

In the News

www.mystatesman.com

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Page 24: The Digital Age · disks, magnetic tapes, optical disks, or similar machine-readable media. C. Electronic Records System Any information system that produces, manipulates, and stores

Conclusion

http://texasmunicipallawyers.com/news-

2/the-digital-age-taming-your-text-

tweets-and-other-digital-records/

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