Upload
henry-fletcher
View
218
Download
1
Tags:
Embed Size (px)
Citation preview
THE COMINGBEHAVIORAL
REVOLUTION IN LEADERSHIP
ECU Hong Kong, June 2012
A
1
WorldChange
of
The Coming Behavioral Revolution in Leadership
global,
Today’s
world
fast changing,unpredictable.
digital,
is…
The Coming Behavioral Revolution in Leadership
Best & brightest talent leaves
Too little organizational flexibilityUntapped strengths
Poorly managed teamsLack of global vision
Agents problemreality
Managers’
Today’s
world
Disjointed communication
Increasingly multicultural, generational, virtual teams
Frustration, anxiety
Information overload
Face ambiguity & uncertainty
The Coming Behavioral Revolution in Leadership
What can we
do?
We need to adapt with it.
The
isworldchanging….
The Coming Behavioral Revolution in Leadership
How do we
adapt?
New
Positive Leadership
paradigm ofleadership
The Coming Behavioral Revolution in Leadership
What isPositive Leadership?
Transformation Process
Identify strengths
Develop strengths to overcome limitations
Understand cognitive & behavioral limitations
The Coming Behavioral Revolution in Leadership
What isPositive Leadership?
Whole Organization
DEVELOPING OTHERSDEVELOPING THE ORGANIZATION
The Coming Behavioral Revolution in Leadership
Organizational Structure
Processes Product Focus
Talent Management
Customer Relations
Business Strategy
What isPositive Leadership?
Whole Organization
GROWTH
OPTIMIZATION
The Coming Behavioral Revolution in Leadership
What isPositive Leadership?
Achieving extraordinary results by optimizing
human performance within a framework of
positive psychology and behavioral science.
The Coming Behavioral Revolution in Leadership
positive psychology.
Positive Psychology
ClinicalPsychology
Ok Good Great Extraordinary
Illness
Difficulty
Human Performance
Fixing Problems
Optimizing Performance
Psychological Therapy Psychological Fitness
what research is showing.
Series1 Development Effort
Perf
orm
an
ce
WeaknessTrajectory
StrengthTrajectory
So what can we do?
return on development
The Coming Behavioral Revolution in Leadership
change in
emphasis.Strengths• Identify (there are tools)• Develop• Maximize use• Don’t over-use
Weaknesses• Identify• Accept• Develop to minimum required
Learn to use strengths…
… to work around weaknesses.
The Coming Behavioral Revolution in Leadership
So what can we do?
an example.
The Coming Behavioral Revolution in Leadership
So what can we do?
Weakness: empathy/forgiveness
Strengths: goal oriented & perseverance
It’s how you frame it.
power of
feel more accomplished
become more engaged
experience greater meaning
develop deeper professional relations
achieve extraordinary results.
what research is showing.
The Coming Behavioral Revolution in Leadership
strengths
win-win.Psychological well-being of employees
Financial well-being of the company
The Coming Behavioral Revolution in Leadership
happening now
HBR 2011
$145 million initiative Training 1 million people.
Military
BusinessEducation
Resiliency Program for Middle Schools
• Behavioral Decision Making• Dealing with Ambiguity• Positive Methods for High Performing Teams• Positive Approaches to Innovation & Creativity• Executive Master in Positive Leadership &
Strategy
Translating behavioral science & positive psychology…
How IE canhelp?
…into practical training for managers.
The Coming Behavioral Revolution in Leadership
benefits
Meaningful & measurable
Drivers of career successFact: 25% IQ, 75% optimism, social support, seeing difficulty as challenge. (Achor)
The company on “positive”Fact: Business units in 25%’tile have 4% higher profitability (Harter, Schmidt, Keyes 2002)
Fact: 75% engaged employees believe than can improve cost/quality/Service vs. only 25% for disengaged employees (Towers Perrin Study)
Fact: Companies in “Best Companies to Work For”, profits 315% (UK Engaging for Success)
The brain on “positive”Fact: Performs 31% better: intelligence, creativity , energy , sales (HBR, Feb 2011)
Fact: Employees take 56% fewer sick days. (Gallup)
The Coming Behavioral Revolution in Leadership
benefits
Meaningful & measurable
Who: Toyota's North American Parts CenterFact: 400 employees went through strengths-based interventions: 1-year later, per-person-productivity at the warehouse increased by 6% (normal variation 1%)
Connelly, 2002
Who: Wachovia Bank Fact: Increase in performance of 13% with a group of employees who they positively engaged in the purpose of the Bank Vs a control group who wasn’t positively motivated.
Harter & Schmidt, 2002
Who: At Zappos.com positive leadership support the corporate culture to a larger purpose of “spreading happiness: delivering happiness to the world”. Fact: In 10 years two goals were reached: $1billion in annual sales and get on the list of best companies to work for in 2008: Fortune magazine ranked Zappos 23rd on its list.
Financial Times, 2011
The Coming Behavioral Revolution in Leadership
MEANINGFUL & MEASURABLE BENEFITSDecreased
conflict/bureaucracy
Increased engagement/motivation
Greater sense of ownership
HR/Talent Management = strategic business partner
Increased efficiency
Sense of empowermentDecreased absenteeism
How IE canhelp?
Better retentionIncreased resilienceMore agile/flexible
More trust/openness More creativity/innovation
Better interpersonal relationships
The Coming Behavioral Revolution in Leadership
actionPositive Leadership in
homework to take with you
VIA 24 strengths list
List core
activities at work
signature strengths
weaknesses
The Coming Behavioral Revolution in Leadership
My Successes
My Challenge
s
12345....2021222324
thank you
newThis is the
The Coming Behavioral Revolution in Leadership
PEOPLEdevelopment