The Chemunicator - Summer 2013

Responsibility Matters TM ~ La responsabilité, notre priorité MD

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LE MAGAZINE DE I’ASSOCIATION CANADIENNE DES DISTRIBUTEURS DE PRODUITS CHIMIQUES

ÉTÉ•2013ÉTÉ•2013

LE MAGAZINE DE I’ASSOCIATION CANADIENNE DES DISTRIBUTEURS DE PRODUITS CHIMIQUES

SUMMER•2013SUMMER•2013

RD Code Gets an Upgrade

Bad Bosses Cause morethan Poor Profit

How to build an Emergency Preparedness Planning Team

Les Mauvais patrons Causent plus de Dommages que de Faibles Profits

Mise a jour du Code de la DR

Comment metre en place une equipe de planifications des mesures d’urgence

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ChemunicatorTHE MAGAZINE OF THE CANADIAN ASSOCIATION OF CHEMICAL DISTRIBUTORS

the

ChemunicatorTHE MAGAZINE OF THE CANADIAN ASSOCIATION OF CHEMICAL DISTRIBUTORS

the

S U M M E R 2 0 1 31160 Blair Rd. | Burlington, ON | L7M 1K9Tel.: (905) 332-8777 | www.cacd.ca

CACD BOARD OF DIRECTORS

ChairmanDavid Luciani, Min-Chem Canada Inc.

Vice-ChairmanWilly St.Cyr, Univar Canada Ltd.

Immediate Past ChairmanMike Staley, Brenntag Canada Inc.

Past ChairmanRod Paterson, A. S. Paterson Company

Directors-at-LargeKathie Taylor, Charles Tennant & Co.Faisal Saab, Fielding Chemical Technologies Inc.Patrick Haineault, CCC GroupJean-Francois Warlop, Quadra Chemicals Ltd.

PresidentCathy Campbell | [email protected]

Manager, Communications & Member ServicesCatherine Wieckowska | [email protected]

Manager, Regulatory & Government AffairsDave Saucier | [email protected]

Editor & Advertising SalesCatherine Wieckowskaemail: [email protected] | Phone: (905) 844-9140

Design & LayoutVZiON Designsemail: [email protected]

PrinterPocket Press Printing467 Speers Road, Unit 14 | Oakville, ON | L6K 3S4

Direct news releases, new product releases, professional staff changes, etc., to the Editor at CACD offices at the address above.

The Chemunicator is published 3 times a year.

Copyright 2013 by Canadian Association of Chemical Distributors. All rights reserved.

Note: CACD does not approve, endorse or promote, nor does it assume any responsibilities for damages arising from the use of the products, services and technologies mentioned or advertised in the Chemunicator.

CACD assumes no liability for errors, omissions or inaccurate information in the articles, advertisements, and/or accuracy of information provided by writers, authors or vendors.

Responsible Distribution is a registered trademark of the Canadian Association of Chemical Distributors.

You Be The Chemist® is a registered trademark of the Chemical Educational Foundation.

ContentsFEATURESRD Code of Pract ice Gets an Upgrade - B. Cook. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 6

Report on th is year ’s Annual Genera l Meet ing - C. Campbel l . . . . . . . . . . . . . . . . . 8

Bad Bosses Cause More Than Poor Prof i ts - C. Barret t . . . . . . . . . . . . . . . . . . . . . .20

How to Establ ish an EP Planning Team - G. Ayres . . . . . . . . . . . . . . . . . . . . . . . . . . . . .22

Regulatory Vulnerabi l i t ies - D. Saucier . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .26

EditorsN O T E S . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4

Mark YourC A L E N D A R S . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4

Chairman’sM E S S A G E . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5

Company N E W S . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .10

Health & SafetyR E P O R T . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .17

You Be The Chemist ®

U P D A T E . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .18

EmployeeN E W S . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .24

The GreenC H E M U N I T Y . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .28

President’sP R E S S . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .29

DEPARTMENTS

Volume 25, Number 2

3

Change – Ahhh!

Ever yone i s afra id of change in one way or another. I t ’s probably because we are concerned about the unknown. I t ’s the fee l ing of be ing vulnerable in unchar tered ter r i tor y. The problem is - change i s inev i tab le. In order to g row and cont inue to improve, we must … change.

I have seen many profess iona l speakers that ta lk on the impor tance

of adapt ing to change and accept ing the new generat ion of re laxed bus iness pract ices. Be ing of the boomerang generat ion (a ter m that I recent ly learned, refer r ing to the people who s i t in between the baby boomers and gen Y’s ) , I see the argument f rom both s ides. Whi le I ag ree that the o lder generat ions need to acknowledge the newer s ty le of bus iness that the Gen Y’s expect , there should a l so be a respons ib i l i ty of the younger generat ions to l i s ten , learn and respect the t rad i t iona l i s ts. We could learn a lot f rom each other and instead of h id ing f rom change, le t ’s do i t together and g row as a c iv i l iza t ion.

Vulnerabi l i ty i s somet imes the resu l t of complacency. The CACD committees ta lk about th is qui te of ten , espec ia l ly the Heal th & Safety Committee (HSC) . The HSC exchange s tor ies through safety shares and 9 out of 10 t imes, the inc idents s tem from employee complacency. Hal ina Ratu lowski and her g roup of pass ionate and age-d iverse volunteers are dedicated to provid ing the membership wi th effect ive tools to a l lev ia te inc idents. I f you are not rece iv ing the Monthly Checkup newslet ter, p lease contact me. Also, be sure to read Hal ina ’s ar t ic le on Documentat ion 101, found on page 17 of th is i ssue.

Another vulnerabi l i ty that i s of ten over looked i s people. Chr is Bar ret t , of Crestcom Leadership, shares on the impl icat ions that managers have on the i r employees. Chr is expla ins that over 75% of a l l employees fee l that the i r boss i s the most s t ressfu l par t of the i r ro le. Read more on page 20 of th is i ssue.

CACD has ident i f ied so lut ions to a few industr y vulnerabi l i t ies, inc luding the loss of corporate memor y. On September 9th , CACD wi l l l aunch the Chemica l Supply Chain Management (CSCM) Diploma Prog ram. The f i rs t semester of the CSCM wi l l commence wi th an onl ine cur r icu lum on the Fundamenta ls of the Chemica l Supply Chain . The execut ive educat ion course was created to ass i s t companies on t ra in ing the intr icac ies of the chemica l supply cha in and

to equip them with knowledgeable leaders for the future. Be sure to v is i t www.cscm-edu.com for more deta i l s.

The You Be The Chemi s t® prog ram cont inues to expand throughout Nor th Amer ica . The Canadian committee work ver y hard a t inspir ing the youth of today to ensure we have a future of sc ient i s ts and industr y leaders. I was lucky enough to par t ic ipate in the CEF’s Nat iona l Chal lenge on June 24th and wi tness 27 s tudents ce lebrate the i r interest in chemistr y and interact wi th p ioneers f rom our industr y. P lease take a moment to read the CEF’s repor t on page 18 .

Our workplace looks a lot d i f ferent than i t d id 25 years ag o. Thank goodness. I t wi l l look d i f ferent aga in in another 10 . The t ransfor mat ion i s unavoidable, necessar y and inspira t iona l . I f the anc ient wor lds were able to accept change, so too should we – a soc iety of e thnic, age and gender d ivers i ty.

Enjoy your summer,

Cather ine Wieckowska | Edi tor

Editor’sN O T E S

Catherine WieckowskaManager, Communica t ion & Member Ser v ices

2013 Semi Annual MeetingOctober 29th & 30th, 2013Mississauga Convention Centre | Mississauga, ON

Tee Off For Kids Golf TournamentSeptember 11th, 2013Lionhead Golf & Country Club | Brampton, ON

28th Annual General MeetingJune 4th – 6th, 2014Delta Grand | Kelowna, BC

Board of DirectorsSeptember 10th, 2013October 29th, 2013

Responsible Distribution CommitteeSeptember 12th, 2013 (Joint)November 28th, 2013

Regulatory Affairs CommitteeAugust 13th, 2013 | CACD Office, FergusSeptember 12th, 2013 (Joint)October 15th, 2013 | CACD OfficeDecember 3rd, 2013 | CCC, Brampton

Operations and Logistics CommitteeSeptember 12th, 2013(Joint)November 27th, 2013

Mark YourC A L E N D A R S

T H E C H E M U N I C A T O R

4

I am both honoured and p leased to accept the pos i t ion as Chair man of the CACD Board of Directors. I extend my commitment to the organizat ion and look forward to working wi th the members as we cont inue to ‘par tner for success ’ .

The assoc ia t ion i s s t rong and fr u i t fu l . To date, we have 45 member companies and over 80 act ive suppl ier par tners. We

have over 180 volunteers that dr ive the object ives of the 14 committees and a Board of Directors that i s made up of devoted indiv idua ls who represent the hor izon of the membership. CACD is managed extraordinar i ly by Cathy Campbel l , who ensures the mandates of the Board and membership are implemented effect ive ly on t ime and on budget . From my seat , we are in exce l lent shape for the future.

For the shor t ter m, we are working on a few developments. The launch of the f i rs t execut ive educat ion prog ram for our industr y wi l l take p lace on September 9th , 2013. I urge a l l companies wi th in the chemica l supply cha in to par t ic ipate in the prog ram and nominate an up- in-comer for semester one of the Chemi ca l Supp l y Cha in Managemen t (CSCM) Diploma Prog ram. The course wi l l in i t ia l ly launch onl ine to ass i s t profess iona ls wi th t ime management and provide an oppor tuni ty for our sa les, market ing , operat ions, management and regula tor y personnel to obta in a d ip loma in the Fundamenta ls of the Chemica l Supply Chain .

The Semi Annual Meet ing (SAM) wi l l take p lace on October 29th & 30th , 2013 at the Miss issauga Convent ion Centre. The CACD planning team has been ver y busy over the summer months prepar ing an impactfu l prog ramme. I hear that they have so l id i f ied Ms. Adwoa Buahene once aga in , fo l lowing her incredib le presentat ion at the 27th Annual Genera l Meet ing (AGM). Adwoa rece ived g reat speaker feedback at th is year ’s conference. As a bus iness leader or manager, you don’t want to miss her presentat ion. Also, inc luded in the SAM agenda i s a panel on susta inabi l i ty, speakers f rom Microsoft and Transpor t Canada as wel l as an introduct ion of two va luable member benef i t prog rams. Be sure to mark your ca lendars and watch for fur ther infor mat ion coming soon to your inbox.

CACD has upg raded the webs i te (both publ ic and secure sect ion) to be respons ive on a l l dev ices, inc luding your smar tphones. The publ ic s i te i s now bi l ingua l and the secure

sect ion inc ludes a resource l ibrar y. Take the t ime to become fami l iar wi th the upg raded webs i te.

The amended Respons ib le Distr ibut ion® Code of Pract ice was approved at the AGM. The Respons ib le Distr ibut ion Committee (RDC) worked ver y hard to ensure that the Code meets your bus iness needs and inc ludes a sect ion on secur i ty that was mapped to other industr y s tandards. The RDC wi l l re lease suppor t resources to ass i s t you wi th compl iance.

I f you haven’t a l ready heard , the CACD head off ice i s moving to Bur l ington. Effect ive September 1st , CACD wi l l have a much larger locat ion to provide addi t iona l space for the g rowing committees and a l low for a g reater t ra in ing fac i l i ty. The new off ice i s located at 1160 Bla i r Road, Bur l ington, Ontar io.

On behal f of the CACD, I would l ike to cong ratu la te Michae l Sta ley. Mike was the dr iv ing force behind the Board of Directors, dur ing the many projects, inc luding : CACD rebrand, by laws rev iew, government advocacy campaign, h i re of a regula tor y manager, l aunch of scholarsh ip prog ram, f i rs t reg iona l You Be The Chemi s t® Canada Chal lenge, and s t ronger par tnerships wi th a l l i ed assoc ia t ions. Mike ’s accompl ishments were many and I thank h im for h is contr ibut ions to a prosperous assoc ia t ion.

In c los ing I would l ike to express my cont inued commitment to the g rowth and improvement of the assoc ia t ion. The CACD Board, s taf f and I are a lways looking for ways to increase the va lue of membership and promote the essence of Respons ib le Distr ibut ion®. I f you have a quest ion or sug gest ion for CACD, p lease fee l f ree to emai l me at cha i r [email protected]

Yours ver y t r u ly,David Luciani , Pres ident | Min-Chem Canada Ltd .

David LucianiPres iden t | Min-Chem Canada

Western Chapter November 14th, 2013 | Edmonton, AB

Montreal ChapterSeptember 18th, 2013 | Port of MontrealDecember 4th, 2013 | L.V. Lomas, Dorval

You Be The Chemist Canada CommitteeAugust 20th, 2013 | Quadra, BurlingtonOctober 3rd, 2013

Committee Chair Group:September 26th, 2013

Mark YourC A L E N D A R S

Chairman’sM E S S A G E

S U M M E R 2 0 1 3

5

At CACD's AGM on May 30 , 2013 in Niagara-on-the-Lake, Ontar io, the membership voted to approve the rev ised Respons ib le Distr ibut ion® Code of Pract ice as draf ted by the RD Committee. The major change i s a Secur i ty sect ion, which has been labe led code e lement seven. There has been a re-a l ignment of other sect ions, such as a l l communicat ion re la ted act iv i t ies moved to e lement three. New to the Code is elemeNt 7 – mANAge seCurity

Manage Secur i ty encompasses a broad-based approach to secur i ty, des igned to a l low a l l organizat ions (no matter the s ize) to make the i r own dec is ions on how in-depth the i r sys tem of secur i ty procedures or act iv i t ies needs to be. The for mat that has been adopted ut i l izes a p lanning-based approach, which i s based ent i re ly on ident i f ied products, r i sk assessments, fac i l i ty contro ls, modes of t ranspor t , and personnel secur i ty. The t iming of the introduct ion of th is new Code requirement i s concur rent wi th Transpor t Canada ’s Surface and Inter modal Secur i ty ’s mandate, as wel l as other industr y prog rams poised to s imi lar ly introduce secur i ty into the i r s tandards. Unbeknownst to the Committee, NACD in the USA was working on a Secur i ty e lement as wel l and have recent ly adopted i t into the i r Code. The Committee has made ever y effor t to mainta in the non-prescr ipt ive for mat of the Code. One of the benef i ts of the work done was the involvement of SAI Global on the Committee, which wi l l be a b ig he lp when the ver i f icat ions to th is Code beg in .

The concept of Susta inabi l i ty has been introduced wi th a sug gested def in i t ion that the Committee fee ls i s manageable and wi l l sa t i s fy many Suppl iers and Customers needs. As a lways, the Committee members are ava i lab le, i f you should need to consul t us.

Lors de l ’AGA de l ’ACDPC le 30 mai dernier, à Niagara-on-the-Lake, en Ontar io, les membres ont voté pour approuver la rév is ion du code d ’usages de la Dis tr ibut ion Responsable® (DR) te l que rédigé par le Comité DR. Le pr inc ipa l changement es t une sect ion sur la sécur i té , nommée« Code Élément sept (7) » . Un réa l ignement des autres sect ions éta i t nécessa i re, par exemple, toutes les communicat ions l iées aux act iv i tés font maintenant par t ie de l ’ é lément t ro is (3) . NouveAuté Apportée Au Code élémeNt 7 – gérer lA séCurité

Gérer la sécur i té comprend une approche g loba le de la sécur i té , conçue pour per mettre à toutes les organisat ions (peu impor te la ta i l l e ) de prendre leurs propres déc is ions sur le fonct ionnement de leur sys tème de procédures ou act iv i tés de sécur i té . L’approche adoptée ut i l i se une v is ion fondée sur la p lan i f icat ion qui es tent ièrement basée sur des produi ts ident i f iés, l ’ éva luat ion des r i sques, le contrô le des insta l la t ions, les modes de t ranspor t e t l a sécur i té du personnel . L’échéancier de l ’ in troduct ion de cet te nouvel le ex igence du Code coïnc ide avec le g roupe de Sûreté du t ranspor t ter res tre e t inter modal de Transpor ts Canada a ins i que d ’autres g roupes de l ’ industr ie qui

RD CODE OF PRACTICE GETS AN UPGRADEMISE À JOUR DU CODE DE LA DISTRIBUTION RESPONSABLE

6

souhai tent introduire des nor mes de sécur i té s imi la i res dans leurs prat iques.

À l ’ insu du comité , le NACD aux États-Unis a éga lement t rava i l lé sur un é lément de sécur i té e t ces derniers ont récemment adopté l ’ é lément dans leur Code.

Le Comité a fa i t tous les ef for ts pour maintenir le for mat « sans prescr ipt ion » du Code. Un des avantages du t rava i l accompl i a é té l ’ impl icat ion de SAI Global au se in du Comité , qu i sera d ’une g rande a ide lorsqu’ i l y aura des vér i f icat ions au Code.

Le concept de déve loppement durable a é té introdui t avec une déf in i t ion sug gérée que

le Comité cons idère gérable e t sa t i s fa i sant à l ’ ég ard les besoins de nombreux fournisseurs e t c l ients.

Comme toujours, les membres du Comité sont d isponib les, s i vous avez besoin de nous consul ter.

By : Bernard Cook , RDC Cha i r B renn tag Canada Inc .

Mr. Cook was the rec ip ient of the 2012 Chair man’s award for h is cont inued dedicat ion to Respons ib le Distr ibut ion.

M. Cook a é té le réc ip iendai re du pr ix Chair man 2012 pour son engagement cont inu envers la Dis tr ibut ion Responsable.

7

generations of leadership. . .educate, inspire, provide

Over seventy organizat ions were in a t tendance to exper ience a wor ld-c lass conference. Feedback has been pos i t ive and rat ings h igh on the speakers and presentat ions. We couldn ' t have brought the top she l f presenters i f not for the suppor t f rom sponsors : BASF, DSN Chemica l Transpor tat ion, Aviva , Pur ves Redmond, Dominion Warehous ing , Inor tech Chimie, Jones Brown and NASi .

CACD's annual meet ing opened wi th a long t ime fr iend and presenter - Cra ig Wright , VP & Chief Economist of RBC. Cra ig updated the audience on the European s ta tus. He sa id " the ex i t r i sk cont inues to be a new exper ience never seen before in h is tor y." Regarding the US f i sca l c l i f f , he sa id " the debt was managed wi thout a s ign i f icant h i t , but cont inues to have debt-def ic i t cha l lenge. Consumers in US are spending , which i s keeping unemployment a t reasonable leve ls." For Canada he forecasted 2 .5% - 3% g rowth. The areas of g rowth in Canada are because of hous ing , heavy machiner y and automot ive. The Canadian dol lar ' s s t rength i s due to the low US dol lar. Rates wi l l have to be ra i sed , 3 .75% is the nor m and we are a long way f rom there.

Ray Kong, Senior VP of Ipsos Canada was back for a repeat perfor mance. He spoke on market ing and the demog raphics that sa les and market ing f i r ms need to be aware of. “I don ' t have answers for you, I am here to pose the quest ions for you to th ink about ," sa id Kong. Kong covered futur is t ic topics such as :

• Ephemera l ownership i s the new way to go• Crowd Sourc ing as an opt ion to ra i se capi ta l• Consumers are moving the i r f inancia l a f fa i rs onl ine• And the use of soc ia l media as a source of banking

infor mat ion i s ampl i fy ing customers ’ voices, g iv ing them g reater power as advocates or cr i t ics.

Fol lowing Ray was Tom Leonard of Indemnis Trade Risk , who spoke about credi t insurance for the chemica l industr y. He addressed recent act iv i t ies in the sector wi th huge losses exper ienced by d is t r ibutors in Canada and the US. "I t ' s impor tant to quant i fy r i sks and leve ls," sa id Leonard . Credi t r i sk insurance can he lp wi th unpredictable s i tuat ions, such as :

• Fraud • Management Def ic ienc ies • Tightening of Credi t Markets • Complex Financia l Restr uctur ing • Regulator y Changes • Legal Maneuver ing (Chapter 11 / CCAA)

Tim Hudak, Ontar io ' s leader of the Opposi t ion spoke on h is Par ty ' s p lan should they be e lected . Mr. Hudak ta lked about what the province needs to get back on t rack . The PC’s Agenda “Pathway to Prosper i ty” covers i ssues, such as :

• Affordable Energ y• An Agenda for Growth• Flex ib le Labour Markets• Susta inable Ret i rement Secur i ty• A New Deal For the Publ ic Sector• Prepar ing Students For the Chal lenges of the 21st Centur y• A Heal th ier Ontar io• Higher Learning for Bet ter Jobs• Respect for Rura l Ontar io

Adwoa Buahene, Par tner n-gen People Perfor mance ended the f i rs t day ' s Ready, Set , Learn Sess ion. Ms. Buahene spoke to the cha l lenges of four generat ions working together. She expla ined the intr icac ies of why the generat ions act/work as they do. His tor y, wor ld events and economics p lay a major ro le in a person 's mindset and how they perce ive the wor ld and workplace. "A pr ior i ty for a l l l eaders i s to manage the mult i -generat iona l workplace, and i f done r ight wi l l be successfu l . I t ' s work eth ic versus work s ty le," sa id Buahene.

The day ended wi th a s tep back in t ime to the 1960 's. Lots of fun and memories re-v is i ted . "Best dressed of the evening" went to David Lloyd, not only for h is outf i t , but for h is use of organics.

Dur ing d inner, awards were g iven to CACD's cha i r men for the i r commitment to the i r Committees :

Paul Jaworsk i of Andicor Spec ia l ty (on Regulator y Affa i rs 2008-2013) , Paul Stevens of DSN Chemica l Transpor tat ion (on Operat ions & Logis t ics 2011-2013) , and John Duclos of Quadra Chemica ls (on Financia l Repor t ing 2010-2012) .

REPORT ON CACD’S 27TH

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Directors were recgonized for the i r ter ms on the Board :Marce l Pa inchaud of Unipex Solut ions (2011-2012) , Randy Sher met of Fie ld ing Chemica l (2011-2012) , and Randy Bracewel l of ClearTech (2007-2013) .

Cathy Campbel l g ave the speech to CACD's Chair man Mike Sta ley, who ended h is ter m on May 30th . Under h is leadership, there were many accompl ishments. Some of h is successes were : the 25th Anniversar y, the re-brand & re-fresh , scholarsh ips for CACD member employee ' s ch i ldren ($15,000 to date) , and the new educat iona l prog ram. "Mike makes ever yone want to be bet ter and has made CACD a much bet ter organizat ion through his leadership," sa id Cathy. The Associa t ion 's Members, Suppl ier Par tners, Board , Committees and Staff are g ratefu l to Mike for h is commitment and dr ive. Thanks Mike ! ! !

Day Two began wi th the annual member ’s meet ing that saw the rev ised Respons ib le Dist r ibut ion® Code of Pract ice be ing approved by the membership. The Code envelopes susta inabi l i ty, s tewardship and a heavy emphas is on secur i ty in a l l aspects of your bus iness.

Sergeant Brent Hi l l , CACD’s long t ime fr iend from the RCMP has been seconded to the Ontar io Pol ice Col lege to teach Ontar io ’s pol icemen, s t ra teg ies to e l iminate dr ugs. Corpora l Paul Mar leau wi l l be the contact in Ontar io for CACD’s enquir ies. He can be reached at the Chemica l Divers ion Unit , Off ice : (905) 876-9717

Day Two's Power Speaker Sess ion s tar ted on a r ip-roar in beat . What do a lmost 400 dr um st icks sound l ike p lay ing 'Wipe Out? ' The at tendees of the conference know, because that ' s what Doug Keeley - s tor yte l ler led off wi th . He made sure ever yone in Niagara was awake. He spoke to the mult i tude of changes a t a ra te never seen before. He sa id "Leaders that adapt are leaders that succeed. Change i s a choice, choose change or choose to s tand s t i l l , " sa id Keeley in h is f i r s t sess ion.

Mr. Keeley sa id there are f ive leve ls to leadership, but most of us use only two ( inte l lect and hands) . We need to use to sp i r i t , imaginat ion ( r ight s ide of bra in) , inte l lect ( lef t s ide of bra in) , hear t for pass ion and hands to do the work .

Joseph Chang, Global Edi tor a t ICIS gave an update on the g loba l chemica l market . "I t ' s a macro and prof i t out look - s low, but s teady (bul l i sh) g rowth," sa id Chang. His predict ion i s Nor th Amer ican overcapac i ty. Good news, there are p lanned expans ions of e thy lene p lans of $72B in the US by 2020.

Crestcom Leadership Tra in ing , a new suppl ier par tner to CACD presented a workshop. Dur ing the sess ion, a t tendees were cha l lenged, ra ted core competencies and eva luated pr ior i t ies for h i r ing. The fac i l i ta tors - Ta l i Bar-Or and Chr is Bar ret t led the audience through personal and g roup exerc ises. In c los ing , Mr. Bar ret t sa id "I t i s your job as leaders to h i re the best ta lent , mentor and mot ivate." Great advice !

Clos ing the day, Doug Keeley returned to br ing a l l the presentat ions together. Doug came back wi th h is gu i tar and ta lked about leaders in h is tor y and the qua l i t ies that they had or lacked. "I t ' s so impor tant to use a l l f ive leve ls of leadership, don ' t jus t use the two common ones," he sa id as the day ended.

The evening 's event was he ld a t Jackson Tr ig gs Winer y. I t was a beaut i fu l n ight in the Niagara reg ion to soc ia l ize wi th f r iends, co l leagues, peers and compet i tors.

Day three he ld the CACD Golf Tournament a t Roya l Niagara and tour of the Fa l l s inc luding the b i rd av iar y, lunch at the fa l l s, boat r ide on Maid of the Mist , and h is tor y of the Niagara River.

Great people, venue, loca le and agenda . Thanks to David Luciani of Min-Chem Canada for h is cha i r manship of the meet ing , Cather ine Wieckowska for her organizat ion and Emma Dew for her a t tent ion to deta i l . A meet ing that won' t be forgotten any t ime soon!

By: Cathy Campbel l , president | CACd

ANNUAL GENERAL MEETING

9

BAyer iNC .

Bayer Celebrates 150 years

Bayer i s p leased to be ce lebrat ing i t s 150th anniversar y in 2013. I t might not be obvious, but Bayer i s a lways around you. From the v i tamins your chi ldren may take in the morning , to phar maceut ica l products that t reat unmet medica l needs, to the h igh-perfor mance mater ia l s used in your car. Bayer i s focused on creat ing a bet ter qua l i ty of l i fe for people through sc ience. To mark th is mi les tone, commemorat ive events have been tak ing p lace throughout the year wor ldwide.

Sc ient i s ts and innovators have p layed an impor tant ro le over Bayer ’s 150-year h is tor y. To ce lebrate in Canada , Bayer recognized 22 Canadians who have made contr ibut ions to hea l th care, crop sc ience and mater ia l sc ience, which have a l l been instr umenta l throughout Bayer ’s h is tor y. For example, Canadian honourees inc luded Dr. Gai l Atk inson, Professor, Western Univers i ty and Canada Research Chair in Ear thquake Hazards and Ground Mot ions a t and Marc La l iber té , Pres ident and Chief Execut ive Off icer of VIA Rai l for h is work in energ y eff ic ient mobi l i ty. Al l 22 honourees exempl i fy Bayer ’s phi losophy, Sc ience for a Bet ter L i fe.

For over 150 years, Bayer products have, and cont inue to, improve the qua l i ty of people ’s l ives around the wor ld . Bayer would l ike to thank i t s many loya l customers for the i r cont inued suppor t over the las t 150 years and for the next 150! For the complete l i s t of Canadian honourees and for more infor mat ion about Bayer in Canada , p lease v is i t www.bayer.ca

BreNNtAg CANAdA

Brenntag Canada opens new faci l i ty in lachine, Quebec

On June 11 , 2013 Brenntag Canada ce lebrated the g rand opening of i t s new fac i l i ty in Lachine, Quebec. The inaugura l ceremony was a t tended by loca l d igni tar ies, Brenntag Nor th Amer ica Execut ives, customers, par tners and the engineer ing and des ign team who helped complete the project .

After 115 years of safe operat ion on r ue Sa int-Ambroise, in southwest Montrea l , the bulk operat ion and lab was re located to the fac i l i ty bui l t on the ad jo in ing proper ty to the Brenntag Canada warehouse in Lachine. Quebec d is t r ic t off ices and operat ions wi l l now be consol idated in one locat ion which wi l l provide many process improvements for the organizat ion.

The new 15,000 sq f t fac i l i ty wi l l now house the bulk so lvent tank far m storage cons is t ing of 23 bulk s torage tanks, so lvent and cor ros ive b lending and packag ing , bulk tanker loading and off loading as wel l as the sh ipping and rece iv ing of packaged goods in the ad jacent bui ld ing.

Company N E W S


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dempsey CorporAtioN

dempsey Cor p. announced as Canadian Family enter prise of the year

Dempsey Corporat ion was se lected by the Canadian Associa t ion of Fami ly Enterpr ises (CAFE) as one of the two nat iona l f ina l i s ts for the Fami ly Enterpr ise of the Year Achievement award. The award was presented at a g a la d inner he ld a t the Sheraton Toronto Hote l & Conference Centre in Toronto on June 8th 2013. Establ i shed in 1986, the Fami ly Enterpr ise of the Year Achievement award (FEYA) i s g iven annual ly by CAFE to recognize, ce lebrate and promote the achievements of Canadian fami ly bus inesses and the cons iderable contr ibut ion they make to both the i r loca l communit ies and our nat iona l economy. Pr ior rec ip ients of th is prest ig ious award inc lude companies such as E.D. Smith & Sons Ltd . and Rogers Communicat ions.

Dempsey Corporat ion a lso won th is year ’s Fami ly Enterpr ise of the Year Achievement award for the Centra l Ontar io Chapter of CAFE. “I am ver y proud to be rece iv ing these prest ig ious recogni t ions f rom CAFE. They are a tes tament to the except iona l dedicat ion and hard work the three generat ions of fami ly members as wel l as Dempsey employees have shown over the 60 years of the company’s successfu l h is tor y” , sa id Bowes Dempsey, Pres ident .

the dewolF CompANies

the dewolf Companies launch new Brand identi ty

The DeWolf Companies (DeWolf Chemica l , Inc. , Glenn Corporat ion, Tempo Canada , ULC) proudly announce the launch of the i r new brand ident i ty, which underscores the organizat ion’s cont inuing expans ion in the Nor th Amer ican market , dr iv ing market penetrat ion wi th a h ighly technica l sa les team focused on se l l ing through in-depth ing redient knowledge and market t rend ana lys i s.

“After severa l years of g rowth, both organica l ly and through acquis i t ion, we thought th is was the r ight t ime to rev i ta l ize and modernize our ident i ty to represent the evolut ion of the bus iness” , says Hank DeWolf, Pres ident and CEO, The DeWolf Companies. “We want to inv igorate our market presence wi th a f resh approach that bui lds broader recogni t ion of the va lue of our organizat ion and how th is sets us apar t f rom anyone e lse” .

“We star ted by understanding the va lue of our brands as seen by our customers and suppl iers. This d iscover y process revea led a h igh leve l of brand recogni t ion. With such s t rength at hand, we dec ided to capi ta l ize on our ex is t ing brand assets, our va lues and our v is ion of the future to def ine our new brand s tra teg y” , says Ju l ia Hernandez , Market ing Manager, The DeWolf Companies.

The new brand ident i ty i s suppor ted by a new logo conta in ing a symbol of intersect ing bui ld ing b locks that rotate dynamica l ly, and the indiv idua l s i s ter company names. The symbol represents movement and dynamism, t rans la t ing to the organizat ion’s market ing or ientat ion, and sc ient i f ic thought , a l lud ing to i t s technica l competence.

Each company under The DeWolf Companies umbre l la operates indiv idua l ly based on exc lus ive suppl ier re la t ionships wi th spec i f ic reg iona l

N E W S

S U M M E R 2 0 1 3

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representat ion of these suppl ier par tnerships. Each company has i t s own dedicated management , sa les, supply cha in and customer ser v ice teams.

“Our new brand ident i ty suppor ts our bus iness s t r ucture whi le enhancing recogni t ion of the va lues and the bus iness model that are the foundat ion of The DeWolf Companies as a whole” , says Hank DeWolf.

The new logo, anchored by our cur rent tag l ine, “Suppor t ing the deve lopment of for mulat ion so lut ions for ever yday l i fe™” is featured on each company’s webs i te : www.dewolfchem.com

glenn Cor porat ion and dewolf Chemical , inc . named exclusive distr ibutor of innovacos

On March 19th 2013, Glenn Corporat ion and DeWolf Chemica l , Inc. became the exc lus ive d is t r ibutors of Innovacos in the Uni ted States (exc luding Cal i fornia , Ar izona , Nevada , Colorado, New Mexico, Oregon Washington and Texas) .

“Our par tner ing wi th DeWolf and Glenn wi l l g ive Innovacos the oppor tuni ty to take fu l l advantage of the i r knowledge of the market and the i r t remendous sa les force to achieve a s t ronger market presence” , says Tony Ansa ld i , Director US Operat ions - Innovacos.

tempo CANAdA

tempo Canada launches new website

Tempo is proud to announce the launch of i t s new webs i te which provides customers wi th an enhanced on- l ine exper ience that connects the i r product deve lopment projects wi th a uniquely des igned hub of technica l and market t rends infor mat ion.

“Nowadays, for mulators are under pressure to

go to market quick ly and prof i tab ly. Our new Tempo webs i te was created wi th th is need in mind. I t a l lows our customers to f ind ing redient so lut ions, for mulat ion how to ’s and market t rends that impact consumer demand. This sets a s t rong framework for our technica l account managers to then fur ther ass i s t the customers in complet ing the product deve lopment cyc le successfu l ly” , says Ju l ia Hernandez , Market ing Manager – The DeWolf Companies.

The new webs i te covers Tempo’s core markets : Personal Care, Color Cosmet ics and Industr ia l . The product search capabi l i ty offers for mulators the oppor tuni ty to f ind ing redients by appl icat ion and chemica l funct ion. They can a lso see re la ted for mulas and request ing redient samples. The t rends sect ions under each of these markets conta in t rend repor ts and featured ing redients for par t icu lar product concepts.

This new on- l ine p la t for m car r ies on Tempo’s brand promise of be ing a technica l ly dr iven and a market ing or iented organizat ion. “Ever yth ing we do suppor ts the va lue of our brand. This webs i te i s a new mi les tone in accompl ish ing th is goa l” , says Hank DeWolf, Pres ident and CEO – The DeWolf Companies.

QuAdrA ChemiCAls

Quadra publishes Fir st sustainabi l i ty repor t

Quadra i s p leased to announce the publ icat ion of the i r 2012 susta inabi l i ty repor t , now ava i lab le on the company webs i te. The repor t fo l lows the Global Repor t ing In i t ia t ive (GRI) gu ide l ines, appl icat ion leve l C. Al l inquir ies should be addressed to Serguei Tcher tok susta inabi l i ty@quadra .ca .

Company N E W S


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sylvite CANAdA

sylvite raises Awareness for healthier living Choices

Team Sylv i te i s ver y proud to have taken par t in the “Grand Déf i P ier re Lavoie 2013” “La Boucle/The Loop”, cyc l ing 135 km on June 15 , 2013 as par t of the 1 ,000 km event over 3 days.

This cyc l ing event takes p lace to ra i se awareness and encourage youth to make hea l th ier choices in the i r ever yday l ives, bui ld ing habi ts that wi l l become the nor m for future generat ions.

The three habi ts to be deve loped inc lude phys ica l act iv i ty, hea l thy eat ing , and perseverance a t school .

Sy lv i te ’s core bus iness of ag r icu l tura l and fer t i l izer promotes the 4 R’s of nutr ient management : r ight fer t i l izer source, r ight ra te, r ight t ime, and r ight p lace. These 4 R’s suppor t the eff ic iency of the nutr ients appl ied to crops and contr ibute to hea l thy l iv ing f rom the far m gate to d inner p la te.

uNipeX solutioNs

unipex group increases i ts product of fer ing for the phar maceutical industr y

Unipex i s p leased to announce that Unipex Group, through i t s whol ly owned Canadian subs id iar y, Unipex Solut ions Canada Inc. , has acquired a l l the i ssued and outs tanding shares of Bara lex inc. f rom Mani tex Capi ta l Inc.

Bara lex i s based in Kirk land, Quebec whose pr imar y bus iness act iv i t ies re la te to the commerc ia l izat ion of Act ive Phar maceut ica l Ing redients (API) sourced g loba l ly and so ld to key customers in the phar maceut ica l industr y in Canada and the Uni ted States.

With the acquis i t ion of Bara lex , Unipex Solut ions Canada cont inues to expand i ts product offer ing to phar maceut ica l manufacturers in Canada and the Uni ted States. “This acquis i t ion i s a s t ra teg ic move for Unipex and i s another s tep in creat ing a larger presence in the Phar maceut ica l API sector” , sa id Patr ice Bar the lmes, CEO of the Unipex Group. Mr. Bar the lmes went on to e laborate : “We are p leased to have our phar maceut ica l team enr iched by a team of profess iona ls who wi l l contr ibute to our deve lopment in th is market . This i s ver y pos i t ive fo l lowing the successfu l integ rat ion of the Debro Phar ma bus iness in 2012.”

Mr. Steve Saviuk , Chair man and CEO of Mani tex commented that : “The acquis i t ion of Bara lex by Unipex wi l l provide Bara lex wi th addi t iona l resources and a g loba l network to augment i t s g rowth. This t ransact ion wi l l a l low Mani tex to redeploy i t s assets in other g rowth areas.”

Over the next few months, Bara lex wi l l cont inue to operate under i t s cur rent name.

N E W S

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vZioN desigNs

vZioN designs launches New Brand and website

VZiON Designs proudly announce the launch of the i r new brand ident i ty and webs i te, which symbol izes the agency ’s past success and evolut ion into new markets. The new brand commemorates the company’s except iona l customer ser v ice and d is t inct ive creat ive so lut ions.

The redef ined brand i s s t rengthened by a f resh tag l ine, webs i te and logo which represent the main three categor ies of ser v ice – web des ign & development , brand ident i ty des ign , and adver t i s ing & market ing. Al though the agency has launched a new image, the phi losophy and v is ion of the

bus iness remains. Customers of VZiON can expect the same qua l i ty ser v ice and to work wi th the same team of pass ionate g raphic des igners.

“S ince the incept ion of VZiON Designs, our por tfo l io of work has g rown dramat ica l ly wi th representat ion across the g lobe and in var ious industr ies. We fe l t i t was t ime to update our brand to ref lect our prog ress ion. We are ver y exc i ted to announce our new brand and tag l ine : Creat iv i ty. I t Def ines Us.” , says Adam Wieckowski , Par tner & Creat ive Director.

In honour of the brand launch, VZiON is extending a spec ia l offer to organizat ions who v is i t the new webs i te wi th in the next month. Customers who complete the onl ine contact us for m, wi l l rece ive a 10% voucher to be appl ied to any ser v ice wi th in the 2013 ca lendar year.

www.vz iondes igns.ca |

Company N E W S

TM

w w w . n a s i n d u s t r i a l . c o m

• Ammonium Acetate• Ammonium Hydroxide • Ammonium Sulfate (NSF/ANSI 60) • Aqua Ammonia • Calcium Nitrate • Diammonium Phosphate • Dipotassium Phosphate (FCC, OU)

• KGR (Potassium/Sodium Glucoheptonate)• Monoammonium Phosphate • Monopotassium Phosphate• Phosphoric Acid (Technical, NSF/ANSI 60)• Potassium Acetate• Potassium Bicarbonate

• Potassium Carbonate (NSF/ANSI 60) - Dry or Liquid• Potassium Carbonate/Potassium

Hydroxide Blends• Potassium Formate• Urea Liquors (to 50%)

NASi is a major manufacture of the following chemicals and solutions in the industrial market:

Contact us: 800.622.4877, Ext. 305

© 2013. “NASi” is a trademark of NACHURS ALPINE SOLUTIONS.

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BeNKo produCts

Benko Products/GREEN Access & Fal l Protect ion manufactures loading p la t for ms and safe access sys tems for any s ize project . Whether i t ’s a uni t t ra in or a s ing le spot , f ixed or por table, ra i l or t r uck , t rans loading or ter mina l l ing , Benko Products/GREEN Access & Fal l Protect ion can provide a qua l i ty product , wi th re l iab le perfor mance, a t a reasonable cost .

I f ease to work wi th and f lex ib i l i ty are impor tant , then turn to Benko Products/GREEN Access & Fal l Protect ion for any s ize project . Benko Products/GREEN Access & Fal l Protect ion can provide a l l of the necessar y components such as loading ar ms, operator sheds, g rounding systems, sp i l l conta inment , as wel l as pumping/meter ing sk ids, to complete ly meet your project ’s needs.

Benko Products/GREEN Access & Fal l Protect ion i s b ig enough to perfor m and produce, whi le smal l enough to understand and be f lex ib le.

BeNKo produCts/greeN ACCess & FAll proteCtioN

Has been the t r usted leader in safety equipment for over 40 years, des igning and bui ld ing the industr y ’s lead ing access and fa l l protect ion equipment for tank t r ucks and ra i l cars. Benko Products/GREEN Access & Fal l Protect ion’s commitment to provid ing the most re l iab le, durable and affordable so lut ions poss ib le i s one reason why you wi l l see more GREEN gangways in the f ie ld than any other company.

The GREEN product l ine has evolved to inc lude a complete se lect ion of industr y lead ing safety so lut ions, such as safety s ta i rs, g angways, loading racks wi th and wi thout canopies, s ta t ionar y p la t for ms, por table p la t for ms, large tank t r uck and ra i lcar loading systems, hor izonta l l i fe l ine sys tems and caged ladders.

The G-RAFF e levat ing tank t r uck p la t for m, cons idered the safes t and most re l iab le p la t for m in the industr y, i s a l so par t of the GREEN fami ly of safety so lut ions.

Over f ive decades and tens of thousands of insta l la t ions la ter, Benko Products/GREEN Access & Fal l Protect ion remains committed to the same core va lues i t was or ig ina l ly founded on: Putt ing the customer f i rs t . Other companies have t r ied to fo l low in GREEN’s foots teps but no one has succeeded in matching GREEN’s innovat ive products and customer-centr ic approach. Tr ust your safety needs to the t r usted leader in access and fa l l protect ion. Tr ust your needs to GREEN.

trimAC trANsportAtioN

trimac is pleased to join the Canadian Associat ion of Chemical distr ibutors as a supplier par tner.

In 2013, Tr imac was approved for membership as a Respons ib le Care Par tner by the Chemistr y Industr y Associa t ion of Canada (CIAC). Respons ib le Care, es tab l i shed in Canada in 1985, i s the chemistr y industr y ’s susta inabi l i ty in i t ia t ive, and inspires CIAC members and par tners to cont inuous ly improve the hea l th , safety and environmenta l perfor mance of the i r operat ions.

Tr imac i s Canada ’s largest provider of bulk t r ucking ser v ices wi th operat ions f rom coast to coast . In addi t ion, through i t s Nat iona l Tank Ser v ices d iv is ion, Tr imac perfor ms repa i rs, maintenance, and tank t ra i ler c leaning ser v ices for both the Tr imac f leet and for th i rd-par ty commerc ia l customers. Tr imac a lso provides th i rd-par ty t ranspor tat ion log is t ics ser v ices in Canada and the Uni ted States through i t s whol ly owned subs id iar y, Bulk Plus Logis t ics.

For more infor mat ion, p lease contact :

Phi l ip Cyopeck, Nat iona l Account Director905-315-1104 | pcyopeck@tr imac.com

N E W S P A R T N E R SNew Supplier

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THE CACD WEbsiTE is noW REsponsivEThe Canadian Association of Chemical Distributors website has been upgraded to a Responsive & Bilingual design.

The updated site will be viewable on all devices including, smartphones and tablets. We no longer host an

English site separate from the French site. The sections have been united, which will ensure both sites are

up-to-date, at all times. The member company & supplier partner section includes an impressive resource

library and new tool created by the Regulatory Affairs Committee, called Regulation Finder. The Regulation

Finder will assist the membership with sourcing Nation-wide and category-wide regulations. The database

will save your regulatory department a lot of time.

Be sure to visit the improved website at www.cacd.ca

THE CACD WEbsiTE is noW REsponsivEThe Canadian Association of Chemical Distributors website has been upgraded to a Responsive & Bilingual design.

The updated site will be viewable on all devices including, smartphones and tablets. We no longer host an

English site separate from the French site. The sections have been united, which will ensure both sites are

up-to-date, at all times. The member company & supplier partner section includes an impressive resource

library and new tool created by the Regulatory Affairs Committee, called Regulation Finder. The Regulation

Finder will assist the membership with sourcing Nation-wide and category-wide regulations. The database

will save your regulatory department a lot of time.

Be sure to visit the improved website at www.cacd.ca

T H E H E A LT H & S A F E T Y R E P O R T

DOCUMENTATION 101Documented processes are a cr i t ica l component of an organizat ion’s Management System. They make i t c lear on what to expect , how, when and f rom whom. These documents form the f ramework of a so l id Heal th & Safety Management Program and prov ide instruct ions for everyone in the workplace on what to do, how to do i t and when. The documents a lso become the star t ing point f rom which you can eva luate whether your program is work ing.

Implement ing c lear, e f fect ive , and approved procedures is an indicat ion of your organizat ion’s commitment to the hea l th & safety program and ev idence of s t rong leadership. In addi t ion, the documents wr i t ten prov ide essent ia l instruct ions for a l l employees at an Operat ional leve l . Tak ing the t ime to deve lop a comprehensive documented hea l th & safety management system ensures that hazards are ident i f ied and that the appropr ia te contro ls are put in p lace to mi t igate the r isks. The documents a lso act as a conta iner to hold a l l that “ t r iba l knowledge” that comes wi th doing the job over and over aga in and a l lows new employees to per form the same tasks in a consistent and predictable manner. Fur thermore, ownership of the documents by the af fected employees, together wi th a commitment to per form an annual rev iew of the processes, prov ides an opportuni ty to cont inual ly improve the system.

The f i rs t p iece of documentat ion that is required in a Heal th & Safety Management System is a pol icy s ta tement . Prov inc ia l regulat ions require that the pol icy be wr i t ten, posted and kept current . I t ’s not hard to understand why th is is so cr i t ica l . That one p iece of paper is the dr iver for the ent i re system you have implemented. A l l new employees, dur ing the i r on-boarding to your organizat ion, should rev iew th is pol icy. The pol icy demonstrates the s igni f icance each employee has in the overa l l hea l th & safety management system and becomes an integra l p iece of communicat ion that prov ides a c lear understanding of what is expected of them as employees, and what they can expect f rom others regard ing hea l th & safety.

The comprehensive documentat ion that you put in p lace to support your program wi l l then ass is t your organizat ion in the fo l lowing areas:

1. Operat ional Needs – Wri t ten procedures ensure that fundamenta l processes are per formed in a consistent way that meets the organizat ion’s needs.

2 . Risk Management – Establ ished procedures are an ef fect ive contro l act iv i ty needed to manage r isk .

3 . Tra in ing Tool – Documented procedures ass is t in t ra in ing ex is t ing and new personnel in per forming the i r responsib i l i t ies .

4 . Promote Best Pract ice – Wri t ten procedures document the best way of per forming an act iv i ty and preserve both interna l and externa l exper ience and lessons learned.

5 . Knowledge Shar ing – Documentat ion preserves and d isseminates the organizat ion’s exper iences; pass ing a long business and technica l know-how.

The chal lenge wi th hav ing a documented system is that i t needs to be managed. Changes to documents are required when any of the processes change, which now becomes another task. However, i f ownership is taken by a l l the s ta f f us ing the procedures, the new changes are quick ly put in to p lace and the subsequent on-the- job t ra in ing wi l l ensure that everyone is on the same page at the same t ime. With ownership, and input f rom a l l a f fected employees, rev ised documents become a l iv ing and breath ing ent i ty that are re ferenced, appl icable and proof that you are doing what you set out to do.

SafetyMatters

BY : HALINA RATULOWSKI, HSC CHAIR L .V. Lomas Ltd.

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Chemical Industry Members Chal lenge Middle School Students

Th is yea r marked the n in th and mos t exc i t ing yea r fo r the Chemica l Educa t iona l Founda t ion ’s (CEF ’s ) You Be The Chemis t Cha l l enge® program. The chemica l indus t r y cha l l enged the schoo ls in the i r communi ty to implement th is impor tan t STEM educa t ion p rogram dur ing the 2012-2013 schoo l yea r. (V is i t the CEF webs i t e , www.chemed.org , fo r a fu l l l i s t ing o f loca l and s ta te compe t i t ion s i t es and sponsors . )

These e f fo r t s pa id o f f w i th ove r 20 ,000 s tuden ts pa r t i c ipa t ing in Loca l and S ta te Cha l l enges in communi t i es na t ionwide ! Ou t o f those 20 ,000 , the top 27 s tuden ts (one f rom each pa r t i c ipa t ing s ta te and the D is t r i c t o f Co lumbia ) made the t r ip to Ph i l ade lph ia fo r the th ree-day na t iona l por t ion o f th is rap id ly g rowing academic compe t i t ion .

On June 24 , ove r two hundred exc i t ed f ami ly members , educa to rs , and chemica l indus t r y represen ta t i ves ga the red a t The K immel Cen te r fo r the Per fo rming Ar ts in Ph i l ade lph ia , PA , to cheer on the Na t iona l Cha l l enge pa r t i c ipan ts as they showcased the i r sc ience knowledge .

A f t e r ba t t l ing th rough n ine th r i l l ing rounds o f compe t i t ion , Eshan Kemp, a s ix th g rader f rom Be l l evue , Wash ing ton , emerged as the 2013 Na t iona l Cha l l enge Champion !

Na thanae l K im, a s ix th g rader represen t ing I l l ino is , Jasmine Xu , a seven th g rader represen t ing Ca l i fo rn ia , and Ch i Cao , an e igh th g rader represen t ing Lou is iana , p laced second , th i rd , and four th respec t i ve ly. The top four p lac ing s tuden ts rece ived academic scho la rsh ips , wh i l e a l l pa r t i c ipan ts wa lked away w i th exc i t ing p r i zes !

Prizes: A l l Na t iona l Cha l l enge pa r t i c ipan ts rece ived many exc i t ing p r i zes such as Thames & Kosmos chemis t r y se ts , g i f t ce r t i f i ca tes to the D iscover y Channe l S to re , p laques , You Be The Chemis t Cha l l enge T-sh i r t s , bags , and o the r fun g iveaways .

Celebration Dinner: I n ce lebra t ion o f the s tuden ts ’ accompl ishments , CEF he ld a Na t iona l Cha l l enge Ce lebra t ion D inner a t the Na t iona l Cons t i tu t ion Cen te r fo l lowing the compe t i t ion ! The d inner inc luded sweep ing v iews o f Independence Mal l , an award ce remony fo r the pa r t i c ipan ts , and a l i ve chemis t r y show presen ted by The F rank l in Ins t i tu te . The even t p rov ided pa r t i c ipan ts the oppor tun i t y to in te rac t w i th the bus iness l eaders , chemica l indus t r y members , chemis ts , and educa to rs in a t t endance .

The s ta r t o f the 2013-2014 schoo l yea r w i l l mark the 10 th yea r o f the You Be The Chemis t Cha l l enge ! He lp CEF ce lebra te th is impor tan t mi les tone by ge t t ing your company and communi ty invo lved in th is exc i t ing academic compe t i t ion . Con tac t us to f ind ou t more . .

CANADA

www.chemed.org

Twen ty-seven s tuden ts f rom a round the U .S . pa r t i c ipa ted in the n in th annua l Na t iona l You Be The Chemis t Cha l l enge on June 24 in Ph i l ade lph ia , PA .

CEF Pres iden t Rosemar y Podwin (Commerc ia l Manager – E thy lene Ox ide & Glyco ls , She l l Chemica l LP) p resen ted pa r t i c ipan ts w i th p r i zes dur ing an award ce remony he ld dur ing the Ce lebra t ion D inner. P r i zes inc luded educa t iona l scho la rsh ips fo r the top four p lac ing pa r t i c ipan ts .

18

Save The DateMark your ca lendars fo r the 1 st You Be The Chemist ®

Canada Golf Tournament & Fundraiser , wh ich i s be ing he ld a t L ionhead Go l f & Coun t r y C lub , on September 11th, 2013 . The even t w i l l inc lude lunch and a sho t gun tournament , fo l lowed by d inner and a s i l en t auc t ion . We encourage o rgan i za t ions to bu i ld the i r own foursomes , bu t a l l go l f e rs a re we lcome.

A l l p roceeds o f th is even t w i l l go to the You Be The Chemist ® Canada p rogram. Our goa l i s to ra ise enough funds to dona te 200 Chemis t r y To Go K i t s to e lemen ta r y schoo ls ac ross Canada . In add i t ion , we w i l l be hos t ing a s i l en t auc t ion a f t e r the go l f tournament . S tay tuned fo r upda tes on the i t ems up fo r b id ! P roceeds o f the auc t ion w i l l go towards hos t ing a YBTC Cha l l enge in the 2013/2014 schoo l yea r. Your invo lvement w i l l make th is even t success fu l , as we l l as fun . So come on ou t and suppor t th is impor tan t in i t i a t i ve !

Register at www.cacd.ca

www.youbethechemist .ca

You Be The Chemist Canada in the Community

Cathy Campbe l l , CACD’s Pres iden t , p resen ts to Pro jec t Au t i sm on Ju ly 18 th , 2013 .

Ca the r ine Wieckowska and Tanya Vassa l lo , p resen ts to Communi ty You th in Ac t ion Ne twork on Ju ly 10 th , 2013 .

19

ASK YOURSELF: I s your o rgan i za t ion vu lne rab le to los ing qua l i t y employees to compe t i to rs o r to the ex tens ive cos t o f tu rnover? Even worse , i s i t vu lne rab le to even tua l l y be ing ove r t aken by the compe t i t ion?

The answer i s yes .

The f ac t i s tha t 50% o f employees who do no t f ee l fu l l y va lued p lan to look fo r new jobs by the end o f 2013 .

Can you jus t r e -h i re?The answer i s no .

The Canad ian Management Ins t i tu te repor ts tha t h i r ing and on-board ing cos ts range f rom 25% o f the annua l sa la r y fo r a min imum wage employee up to 250% fo r a qua l i f i ed execu t i ve , no t to men t ion the t ime and f rus t ra t ion invo lved .

I f you can ’ t jus t r e -h i re , wha t can you do?

F ind the reason you a re vu lne rab le and change i t .

The number one cause o f employee loss i s s imple : “bad bosses” . They have been d i rec t l y l inked to bo th poor bus iness resu l t s , inc reased hea l th r i sks fo r employees , and the s ta r t l ing f ac t i s tha t a lmos t eve r y o rgan i za t ion has them.

INC.COM recen t l y pub l i shed the resu l t s o f a comprehens ive s tudy wh ich s ta ted tha t 65% o f a l l employees say they wou ld t ake a new boss ove r a pay ra ise . I f tha t ’s no t bad enough , 75% o f a l l employees say the i r boss i s the wors t and mos t s t r ess fu l pa r t o f the i r job .

I t goes fu r the r than jus t unhapp iness – the inc rease in i l lnesses i s t ang ib le . Worke rs tha t have poor re la t ionsh ips w i th the i r bosses a re 30% more l i ke ly to su f f e r f rom hear t d isease . Combined w i th unau thor i zed l eave , wh ich i s d iscussed l a t e r, i t cos ts bus inesses a s ign i f i can t chunk o f change . CBC announced tha t s i ck days cos t Canad ian bus inesses ove r $1 b i l l ion do l l a rs in 2012 .

Now tha t we know wha t damage we cou ld be caus ing as l eaders , wha t causes an employee to f ee l they have a “bad boss”?

Surpr is ing ly, i t ’s no t tha t they f ee l underpa id o r even ove r worked . They f ee l under va lued due to the l ack o f ca ree r deve lopment , t yp ica l l y d r i ven by a management t eam who is underdeve loped themse lves .

Compare the s ta ts ( in boxes) on the d i f f e rence o f p roduc t i v i t y your employees w i l l exh ib i t under a we l l -deve loped manager

compared to one tha t i s no t . How d id you end up w i th an

underdeve loped management t eam? Ever yone had exper ience ,

r igh t?

The cha l l enge i s tha t mos t managers become managers in the

same way they become a pa ren t : one day they f ind ou t they a re

one .

IMAGINE THIS COMMON SCENARIO:Your bes t sa les pe rson had 15 yea rs exper ience w i th … sa les . You p romoted them to become the Sa les Manager because they have ea rned i t . Cer ta in ly they can t each how they found success to o the rs , r igh t?

Wrong .

Now they canno t be independen t and manage themse lves , bu t mus t co l l abora te and coach o the rs . Now they don ’ t d r i ve the i r own per fo rmance , bu t mot iva te a d ive rse t eam. Now they don ’ t need a l l the answers , bu t r a the r the r igh t ques t ions to men to r a depar tmen t . Now they don ’ t need to s t r i c t l y fo l low a sys tem, they need to l ea rn how do you inc rease p roduc t i v i t y, e f f i c i ency, and lower tu rnover cos t?

The Answer :Deve lopment and i f you ’ re no t do ing i t , your compe t i to rs a re .

“ In today ’s t igh ten ing l abor marke t the re w i l l be those tha t can inc rease the i r p roduc t i v i t y us ing the resources tha t they a l ready have by a t t r ac t ing , t r a in ing and re ta in ing the bes t and b r igh tes t . O the r compan ies , p rov inces , and indeed coun t r i es w i l l a l l be compe t ing fo r tha t same ta len t . ”

– Cra ig Wr igh t , Ch ie f Economis t , RBC

BAD BOSSES CAUSE MORE THAN POOR PROFITS Vulnerability: The True Cost of Poor Leadership By: Chris Barrett | Crestcom Training

30%

27%33%29%

25%

Poorly Developed ManagerGest ionnaire aux compétences peu développées

S low down and purpose ly cause er rorsra lent i ssent e t causent dé l ibérément des er reurs

Purpose ly h ide f rom bossesse cachent des patrons

Do not put in a “good effor t”ne font pas un « bon effor t »

Take s ick t ime when not i l lprennent des congés de maladie lorsqu’ i l s ne sont pas malades

Take longer and more f requent breaksprennent de p lus longues pauses et p lus f réquemment

20

LES MAUVAIS PATRONS CAUSENT PLUS DE DOMMAGES QUE DE FAIBLES PROFITS

Vulnérabilité: le coût réel du manque de leadership Par: Chris Barrett | Crestcom Training

DEMANDEz-VOUS: Vo t re o rgan isa t ion es t -e l l e vu lné rab le f ace à l a pe r t e d ’ employés de qua l i t é au p ro f i t de concur ren ts ou aux coû ts de l a ro ta t ion du pe rsonne l ? P i re encore , es t -e l l e vu lné rab le , à t e rme , à ê t re dépassée pa r l a concur rence ?

La réponse es t ou i .

Dans l es f a i t s , 50% des employés qu i se sen ten t sous-éva lués chercheron t de nouveaux emplo is d ’ i c i l a f in de l ’ année 2013 .

Pouvez-vous tou t s implement réembaucher ?La réponse es t non .

Se lon l e Canad ian Management Ins t i tu te , l es f r a i s d ’ embauche e t de fo rma t ion équ iva len t à 25% du sa la i re annue l d ’un employé au sa la i re min imum e t jusqu ’à 250% pour un cadre qua l i f i é , sans men t ionner l e t emps pe rdu e t l a f rus t ra t ion sen t i e .

S i vous ne pouvez tou t s implement pas réembaucher, que pouvez-vous f a i r e?

Trouvez l a r a i son pour l aque l l e vous ê tes vu lné rab le e t changez l a s i tua t ion .

La p remiè re cause de l a pe r t e des employés es t s imple : « de mauva is pa t rons » . I l s on t é t é d i rec tement l i és aux mauva is résu l t a t s des en t repr ises , aux r i sques acc rus pour l a san té des employés e t é tonnamment , p resque chaque o rgan isa t ion possède de mauva is pa t rons .

INC.COM a récemment pub l i é l es résu l t a t s d ’une é tude appro fond ie ind iquan t que 65% des employés d isen t qu ’ i l s p rendra ien t un nouveau pa t ron au l i eu d ’une augmenta t ion sa la r i a l e . De p lus , 75% des employés d isen t que l eu r pa t ron représen te l e p i re aspec t de l eu r emplo i e t l a pa r t i e l a p lus s t ressan te de l eu r t r ava i l .

Ce la n ’ inc lu t pas seu lement un quo t id ien ma lheureux - l ’ augmenta t ion des ma lad ies es t t ang ib le . Les t r ava i l l eu rs qu i

on t de mauva ises re la t ions avec l eu rs pa t rons son t 30% p lus suscep t ib les de sou f f r i r d ’une ma lad ie ca rd iaque . Combiné à un congé non au to r i sé (nous en d iscu te rons p lus lo in ) , i l en coû te cher aux en t repr ises . CBC a f f i rma i t que l es congés de ma lad ie on t coû té aux en t repr ises canad iennes p lus d ’un mi l l i a rd de do l l a rs en 2012 .

Main tenan t que nous conna issons l es dommages que nous pour r ions causés à t i t r e de l eaders , r ega rdons de p lus p rès ce qu i amène un employé à sen t i r qu ’ i l a un « mauva is pa t ron » ?

É tonnamment , ce n ’ es t pas pa rce qu ’ i l s se sen ten t sous-payés ou surchargés de t r ava i l .

I l s se sen ten t sous-éva lués en ra ison de l ’ absence d ’un p lan de ca r r i è re e t i l s son t généra lement gu idés pa r une équ ipe de d i rec t ion qu i es t e l l e -même sous-déve loppée en t e rmes de compé tences .

Compare r ces s ta t i s t iques sur l a d i f f é rence de p roduc t i v i t é que vos employés p résen ten t lo rsqu ’ i l s son t super v isés pa r un ges t ionna i re aux compé tences b ien déve loppées pa r r appor t à un ges t ionna i re qu i possède des compé tences sous-déve loppées :

Comment vous ê tes-vous re t rouvé avec une équ ipe de ges t ion aux compé tences sous-déve loppées ? Tous l es employés ava ien t de l ’ expér ience , non ?

Le p rob lème es t que l a p lupar t des ges t ionna i res l e dev iennen t de l a même façon qu ’ i l s dev iennen t pa ren ts : un jour, i l s découvren t qu ’ i l s son t pa t rons .

IMAGINEz CE SCÉNARIO COMMUN:Vot re me i l l eu r employé aux ven tes a 15 ans d ’ expér ience . . . en ven tes . Vous lu i o f f r e z l a p romot ion de d i rec teur des ven tes , ca r i l l ’ a mér i t é . Cer tes , i l pour ra ense igner à d ’ au t res comment i l a ob tenu du succès , non ?

Faux .

À p résen t , i l s ne peuven t p lus ê t re indépendan ts e t se gé re r eux-mêmes , ma is do iven t co l l abore r e t coacher l es au t res . À p résen t , i l s ne s ’occupen t p lus de l eu r p ropre pe r fo rmance , ma is do iven t mot ive r une équ ipe d ive rs i f i ée . À p résen t , i l s n ’on t p lus beso in de tou tes l es réponses , ma is do iven t poser l es bonnes ques t ions pour coacher un dépar temen t . À p résen t , i l s n ’on t pas beso in de su iv re s t r i c t emen t un sys tème, i l s do iven t mener.

Comment vou lez-vous augmente r l a p roduc t i v i t é , l ’ e f f i cac i t é e t d iminuer l a ro ta t ion du pe rsonne l?

Avec l e déve loppement des compé tences de vos employés . E t s i vous ne l e f a i t es pas , vos concur ren ts l e f e ron t .

“Dans l e marché res t re in t du t r ava i l d ’ au jourd ’hu i , i l y au ra ceux qu i peuven t augmente r l eu r p roduc t i v i t é en u t i l i san t l es ressources don t i l s d isposen t dé jà en a t t i r an t , en pe r f ec t ionnan t e t en re tenan t l es me i l l eu rs e t l es p lus b r i l l an ts . D ’au t res compagn ies , p rov inces e t même des pays se ron t tous en compé t i t ion pour l e même ta len t ” . ( t r aduc t ion l ib re )

6% 4% 9% 5% 7%

Well Developed ManagerGest ionnaire aux compétences t rès b ien déve loppées

S low down and purpose ly cause er rorsra lent i ssent e t causent dé l ibérément des er reurs

Purpose ly h ide f rom bossesse cachent des patrons

Do not put in a “g ood effor t”ne font pas un « bon effor t »

Take s ick t ime when not i l lprennent des congés de maladie lorsqu’ i l s ne sont pas malades

Take longer and more f requent breaksprennent de p lus longues pauses et p lus f réquemment

21

How to Establish an Emergency Preparedness Planning Team By: Greg Ayres | OLC

Dangerous goods p lann ing shou ld g row ou t o f a p rocess coord ina ted by a t eam. The t eam i s the bes t veh ic le fo r incorpora t ing the exper t i se o f a va r i e t y o f sources , p lann ing p rocesses , and fo r p roduc ing an accura te and comple te document . The t eam approach a lso encourages a p lann ing p rocess tha t r e f l ec ts the consensus o f the en t i r e communi ty.

In se lec t ing the members o f a t eam tha t w i l l bea r ove ra l l r espons ib i l i t y fo r dangerous goods p lann ing , four cons ide ra t ions a re mos t impor tan t .

The Members o f the Team Mus t Have :

1 . The ab i l i t y, commi tmen t , au thor i t y, and resources to ge t the job done .

2 . A w ide range o f exper t i se re la t ing to the communi ty, i t s indus t r i a l f ac i l i t i es and t r anspor ta t ion sys tems, and the mechan ics o f emergency response and response p lann ing .

3 . A shared v is ion , ag ree on the i r purpose and the ab i l i t y to work toge the r.

4 . Represen ta t ion f rom a l l e l emen ts o f the communi ty.

Po l i ce , f i r e and response con t rac to rs a re t yp ica l l y f i r s t on scene and p repared to pe r fo rm l i f esav ing opera t ions , secure the s i t e and mi t iga te the emergency. They have the au thor i t y to evacua te a reas and reso lve d ispu tes be tween va r y ing in te res t g roups . The i r pa r t i c ipa t ion in your p lan deve lopment i s c ruc ia l to the i r awareness o f your f ac i l i t y, your sur round ings and func t ions .

Team Size

Th is i s r e l a t i ve to the r i sk and s i ze o f the f ac i l i t y. To be func t iona l , the numbers shou ld be he ld to a min imum. To be e f f ec t i ve , i t mus t be l a rge enough to address the wors t case scenar io .

Pick a Leader

Pick ing the appropr ia te l eader i s ve r y impor tan t . The ind iv idua l mus t have :

• Respec t fo r the t eam members• Time and resources ava i l ab le• His to r y o f deve loped re la t ionsh ips• Good management and communica t ions sk i l l s

Persona l and ins t i tu t iona l cons ide ra t ions shou ld be we ighed when se lec t ing a t eam leader. For example , the ind iv idua l may demons t ra te sk i l l s to e f f ec t i ve ly address a dangerous goods inc iden t , bu t i f the re i s an inab i l i t y to in te rac t we l l w i th loca l au thor i t i es , th is ind iv idua l i s no t your bes t cho ice . Se lec t ing the r igh t l eader i s as c r i t i ca l as p lann ing the p rocess . Do no t rush th is dec is ion and iden t i f y your ob jec t i ves be fo re se lec t ing the ind iv idua l .

Th is a r t i c l e i s the f i r s t o f a se r i es tha t the Opera t ions & Log is t i cs Commi t t ee has charged me w i th . The goa l i s to in fo rma t ion-share and suppor t a p roac t i ve membersh ip . S tay tuned fo r the nex t i ssue wh ich d iscusses the p lann ing p rocess .

Greg Ayres , Sodrox Chemica ls L td .Cha i r, Emergency Response Subcommi t t ee

Super v isors

Main tenance

Pol ice

Response Con t rac to r

Loca l Emergency

Transpor t Canada

Ne ighbours

Loca l Bus inesses

Hea l th ca re f ac i l i t i es

Potent ia l Roles of a Success Planning Team: Management

F i rs t A ide rs

Loca l F i re

Ambulance

Env i ronment

Loca l hosp i t a l

Manu fac tu re rs

Pub l i c Works

Schoo ls

22

Comment mettre en place une équipe de planif ication des mesures d’urgence Par: Greg Ayres | OLC

La p lan i f i ca t ion des marchand ises dangereuses dev ra i t ê t r e i ssue d ’un p rocessus coordonné pa r une équ ipe . La mise en p lace d ’une équ ipe représen te l a me i l l eu re f açon d ’ in tégre r l ’ exper t i se d ’une va r i é t é de sources , de p lan i f i e r l es p rocessus e t de p rodu i re un document p réc is e t comple t . L’ approche d ’une équ ipe f avor ise éga lement un p rocessus de p lan i f i ca t ion qu i r e f l è t e l e consensus de tou te l a communau té .

En cho is issan t l es membres d ’une équ ipe qu i assumeron t l a r esponsab i l i t é généra le de l a p lan i f i ca t ion des marchand ises dangereuses , i l f au t t en i r compte de qua t re (4 ) cons idé ra t ions impor tan tes .

Les membres de l ’ équ ipe do iven t avo i r :

1 . La compé tence , l ’ engagement , l ’ au to r i t é e t l es ressources pour f a i r e l e t r ava i l ;

2 . Un l a rge éven ta i l de compé tences re la t i vesà l a communau té , de ses ins ta l l a t ions indus t r i e l l es e t des sys tèmes de t r anspor t a ins i que l es mécan ismes de réponse d ’u rgence e t l a p lan i f i ca t ion des in te r ven t ions ;

3 . Une v is ion pa r t agée , un ob jec t i f commun e t l a capac i t é à t r ava i l l e r ensemble ;

4 . Une représen ta t ion de tous l es é lémen ts de l a communau té .

La po l i ce , l es pompie rs a ins i que l es p remie rs répondan ts son t généra lement l es p remie rs in te r venan ts sur l a scène e t se p réparen t à e f f ec tue r des opéra t ions de sauve tage , à sécur ise r l e s i t e e t a t t énuer l ’ u rgence . I l s on t l e pouvo i r d ’ évacuer l es l i eux e t r ésoudre l es con f l i t s en t re d i f f é ren ts g roupes d ’ in té rê t . Leur pa r t i c ipa t ion à l ’ é l abora t ion de vo t re p lan es t c ruc ia le pour l eu r p r i se de consc ience de vo t re é tab l i ssement , vo t re env i ronnement e t vos fonc t ions .

Tail le de l ’équipe

La t a i l l e de l ’ équ ipe es t r e l a t i ve au r i sque e t à l a t a i l l e de l ’ i ns ta l l a t ion . Pour ê t re fonc t ionne l l e , l a t a i l l e de l ’ équ ipe dev ra i t ê t r e t enue à un min imum. Pour ê t re e f f i cace , l ’ équ ipe do i t ê t r e assez g rande pour répondre au p i re des scénar ios .

Choisissez un chef d’équipe

Chois i r l e che f appropr ié es t t r ès impor tan t . L’ ind iv idu do i t avo i r :

• Le respec t des membres de l ’ équ ipe ;• Le t emps e t l es ressources d ispon ib les ;• Un h is to r ique des re la t ions déve loppées ;• Une bonne ges t ion des compé tences e t des

communica t ions ;

Des cons idé ra t ions pe rsonne l l es e t ins t i tu t ionne l l es do iven t ê t r e pesées lo rs de l a sé lec t ion d ’un che f d ’ équ ipe . Pa r exemple , l a pe rsonne peu t démont re r l es compé tences nécessa i res pour t r a i t e r e f f i cacement un inc iden t concernan t des marchand ises dangereuses , ma is s i l a pe rsonne a une incapac i t é à b ien in te rag i r avec l es au to r i t és loca les , ce t ind iv idu n ’ es t pas vo t re me i l l eu r cho ix . Le cho ix du bon che f d ’ équ ipe es t auss i impor tan t que l a p lan i f i ca t ion du p rocessus . P renez l e t emps nécessa i re avan t de p rendre ce t t e déc is ion e t iden t i f i e r vos ob jec t i f s avan t de cho is i r l ’ i nd iv idu .

Ce t a r t i c l e es t l e p remie r d ’une sé r i e que l e Comi té des opéra t ions e t de l a log is t ique m ’a p roposé d ’ éc r i r e . L’ob jec t i f es t de pa r t age r de l ’ i n fo rma t ion e t de sou ten i r une adhés ion p roac t i ve . Res tez à l ’ a f fû t du p rocha in numéro qu i t r a i t e ra du p rocessus de p lan i f i ca t ion .

Greg Ayres , Sodrox Chemica ls L tdPrés iden t , sous-comi té des mesures d ’u rgence

Super v iseurs

En t re t i en

Po l i ce

Premie rs répondan ts

Ges t ion des u rgences loca les

Transpor ts Canada

Vois ins

En t repr ises loca les

É tab l i ssements de so ins de san té

Rôles potent ie ls d ’une équipe de p lan i f icat ion réuss ie :

Ges t ion

Secour is tes

Pompie rs

Ambulance

Env i ronnement

Hôp i t a l loca l

Fabr ican ts

Travaux pub l i cs

Éco les

23

Nor mand Cunningham ret ires and mar tin Jetté is appointed to distr ict manager

Nor mand Cunningham, Distr ic t Manager, Quebec has ret i red f rom Brenntag Canada effect ive June 30 , 2013. Dur ing h is twenty years of ser v ice wi th Brenntag Canada , Nor m held severa l pos i t ions wi th in the organizat ion cu lminat ing wi th h is appointment as Dis tr ic t Manager in 2008. In 2012 Nor m took on the addi t iona l task of managing the warehouse expans ion at the Lachine s i te which was successfu l ly completed ear l ier in June. Nor m’s leadership, pass ion for bus iness and respect for others has been a b ig par t of the Quebec Distr ic t success over the years ; he wi l l be missed by a l l .

Mar t in Jet té has been appointed Distr ic t Manager, Quebec effect ive Ju ly 1st , 2013. Mar t in f i rs t jo ined Brenntag in May 2004 and brought wi th h im, a t that t ime, over 15 years of exper ience in the chemica l industr y as wel l as a Bachelor of Bus iness Adminis t ra t ion and MBA from the Univers i ty of Montrea l . In h is t ime wi th Brenntag he has he ld the ro les of Sa les Manager, Dis tr ic t Sa les Manager and most recent ly Commercia l Manager. We wish Mar t in ever y success in h is new pos i t ion.

david lloyd and randy Bracewel l ret i re f rom Board of directors

After 37+ outs tanding years in the chemica l industr y, David Lloyd has ret i red f rom Divers i ty Technologies. David began h is tenure a t Di-Corp in 1982, af ter working a t Br i t i sh Vi ta , a UK company that manufactured f lex ib le polyurethane foam. Along wi th David ’s re t i rement f rom Di-Corp, he wi l l re t i re f rom the CACD Board of Directors. David was a thought provoking Director and led the Re-brand committee in 2011. The CACD staff , Board and Membership wi l l miss h im ver y much and wish h im wel l in h is future endeavours in Puer to Val lar ta , a longs ide h is love ly wife, Nel ly.

Randy Bracewel l has ret i red f rom the CACD Board af ter 6 years of commitment and volunteer i sm. Randy was an asset to the Board and was a lways wi l l ing to provide va luable sug gest ions. Randy sat on the

Board dur ing the s t ra teg ic rev iew and contr ibuted to the Western Chapter Committee. The CACD Board, s taf f and Membership thank Randy for h is many contr ibut ions.

Croda welcomes Cameron Abid

Croda Canada Ltd . i s p leased to welcome Cameron Abid to the ro le of Genera l Sa les Manager. Cameron has been wi th Croda Inc. for 8 years in var ious ro les, most recent ly as Key Account Manager for Heal th Care in the US. In h is new ro le, Cameron wi l l be respons ib le for managing and developing the Croda bus iness in Canada .

michele lar r y appointed to regulator y and Quali ty manager

Tempo Canada ULC is p leased to announce that Michele Lar r y has accepted the pos i t ion of Regulator y and Qual i ty Manager for The DeWolf Companies effect ive Ju ly 1 , 2013. In her new pos i t ion she oversees the regula tor y, qua l i ty and management sys tem prog rams for both Canada and the Uni ted States whi le working f rom Tempo’s Oakvi l le , Ontar io off ice.

The DeWolf Companies ’ Pres ident Hank DeWolf says “I t has become ev ident that there i s a need for a more coordinated approach and understanding of those regula t ions that apply to our ent i re Nor th Amer ican bus iness. After carefu l eva luat ion and rev iew, we have dec ided to consol idate regula tor y overs ight for The DeWolf Companies (DeWolf Chemica l , Inc. , Glenn Corporat ion, Tempo Canada ULC) under one indiv idua l who wi l l be respons ib le for moni tor ing and ensur ing compl iance wi th regula t ions affect ing our ent i re organizat ion.”

Michele jo ined Tempo in 2002 af ter g raduat ing f rom Brock Univers i ty wi th a BA (Hons) in Pol i t ica l Sc ience. She has s ince become an exper t a t managing the ever increas ing and complex regula tor y i ssues assoc ia ted wi th the chemica l d is t r ibut ion bus iness. Along wi th her increased respons ib i l i t ies, Michele expects to cont inue to be involved wi th var ious CACD act iv i t ies, so p lease share your cong ratu la t ions the next t ime you see her.

EmployeeN E W S


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The summer issue of the Chemunicator is themed vulnerability. Few of us like to admit just how vulnerable we are to a natural disaster; likely because unless it happens directly to us or a loved one, we would rather not think about it.

If nothing else, the very tragic event at Lac Mégantic in Québec, is a painful reminder to take the time to conduct an objective analysis on vulnerabilities,

both business and personal; identify risk and where possible develop and implement plans to deal with the impact when the fickle finger of fate lands on your shoulder. Regrettably it wasn’t a single specific action that triggered the Lac Mégantic event, but a number of actions and inactions that when combined together resulted in what can only be described as a preventable accident.

The dictionary includes these definitions for vulnerability: • The capacity for being physically, emotionally or

financially hurt or wounded;• Open to temptation, persuasion or censure;• Liable or exposed to disease or disaster, etc.

In a chemical distribution supply chain context we are subject to an almost unending list of vulnerabilities. All companies take very seriously their vulnerability to customers not paying invoices. Yet few will take the time to identify potential risks of how the customer uses the product sold or the impact of how the customers finished product will be used or even misused.

For those chemical distribution companies who are servicing the life sciences markets new legislation under the Canada Consumer Product Safety Act introduced during June 2011 now captures the chemical supply chain, tying suppliers to product liability and recall processes. This is being extended quite significantly with Food Regulations modernization currently underway. Although always a vulnerability, these changes in the regulatory climate are profound. A task force under the Regulatory Affairs Committee has been formed to identify where members are going to be exposed from a financial, marketing and operational perspective to regulatory modernization.

Ingredient suppliers to the food industry may have to adopt special labelling and provide nutritional information to the companies they sell ingredients. Previously the food processors were responsible to label and disclose nutritional information exclusively. This vulnerability that affects our entire industry sector is a direct result of the government’s ignorance of the food supply chain and their lack of understanding the very important role the chemical distribution supply chain plays.

The Responsible Distribution® (RD) Code of Practice underwent a rapid and extensive overhaul in response largely to anticipated security regulations related to the transport of dangerous goods. In this instance we took a proactive position and engaged the government to reduce our industry’s vulnerability to the potential impact of new security regulations. This action has positioned our industry in an enviable position compared to other trade associations. Again the tragic events at Lac Mégantic will no doubt accelerate the regulatory process proving that our decision to be proactive will save us time and effort as the regulations go through the Canada Gazette publication process.

There are a number of regulations being enforced to ensure that our industry is well prepared when disaster does strike. Emergency Response Assistance Plans (ERAPs), Environmental Emergency (E2) regulations, and Pollution Prevention Plans (P2) are examples of regulations many chemical distribution supply chain organizations must prepare and test. These are all geared to dealing with a situation after it occurs, and hopefully the plans are executed properly resulting in a reduction of the impact of the situation that has occurred. What did you learn from your last exercise to reduce your organization’s vulnerability to the after effects of an incident?

The RD Code of Practice is your best tool to identify vulnerabilities and develop effective prevention tools. The old adage “an ounce of prevention is worth a pound of cure” continues to ring true.

Succession planning is another area that only a few chemical distributors actively engage. We have an aging workforce of boomers planning their retirement that will result in a swift and consequential loss of corporate memory. The CACD staff is hard at work this summer to develop tools and an education program to ensure that corporate memory with respect to regulatory affairs is retained and built upon. The Chemical Supply Chain Management (CSCM) diploma program launches the online version in early September 2013. Completion of semester 2 is slated for December 2013 and the final semester for May 2014. Employees who successfully complete all 3 semesters will earn the Chemical Industry Regulatory Professional (CIRP) professional designation, a very valuable accreditation that will prove extremely useful for those companies who wish to continue growing their market share.

The creation of a Chemical Industry Logistics Professional (CILP) and other leadership education programs will be built sustaining CACD’s well earned reputation as an innovative association providing enhanced membership benefits that reduce identified vulnerabilities to our chemical distribution community.

Responsibi l ity Matters TM

Regulatory Vulnerabilities

Dave SaucierManager, Regu la to r y & Government A f f a i r s

26

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myth 1: eNgiNe should Be wArmed up.The engine should be war med up before dr iv ing. Tr ue, the

engine must be war med up, but id l ing i s not an effect ive

way to war m up your vehic le, even in cold weather. The

best way to do th is i s by dr iv ing the vehic le. With today ’s

modern engines, and the advent of e lectronic engines, you

need no more than about 30 seconds of id l ing before dr iv ing

away, even on the coldest winter days. Dr iv ing a vehic le cuts

war m-up t imes in ha l f. This reduces fue l consumpt ion and

g reenhouse g as emiss ions. Ever y 30 minutes of id l ing costs

you at leas t 2/10 (0 .2) of a g a l lon of g as - and up about

7/10 (0 .7) of a g a l lon for an 8-cy l inder engine. Keep in mind

that ever y g a l lon of g as you use you a lso produce about 19

pounds of carbon d ioxide.

myth 2: idliNg is good For your eNgiNe.Id l ing i s good for your engine. Excess ive id l ing can actua l ly

damage your engine components, inc luding cy l inders, spark

p lugs, and exhaust sys tems. An id l ing engine i s not operat ing

a t i t s peak temperature, which means that fue l does not

undergo complete combust ion. This leaves fue l res idue that

can condense on cy l inder wal l s, where they can contaminate

the o i l and damage par ts of the engine. For example, fue l

res idues are of ten depos i ted on spark p lugs. As you spend

more t ime id l ing , the average temperature of the spark p lug

drops. This makes the p lug get d i r ty more quick ly, which

increases fue l consumpt ion by 4 to 5 %. Excess ive id l ing

a l so le ts water condense in the vehic le ’s exhaust , l ead ing to

cor ros ion and a reduct ion of the l i fe of your exhaust sys tem.

myth 3: shuttiNg oFF & restArtiNg uses more gAs.Shutt ing off and res tar t ing your vehic le uses more g as than i f you leave i t r unning. The bottom l ine i s that jus t 10 seconds of id l ing uses more fue l than res tar t ing the engine. As a r u le of thumb, i f you are going to s top for 10 seconds or more - except in t raf f ic - turn off the engine. You’ l l save money, and you won’t produce har mful Carbon Dioxide, the leading g reenhouse g as.

FACt 1: idliNg Adds to gloBAl wArmiNg. Cl imate change i s a ser ious threat to the p lanet caused main ly by burning foss i l fue ls, such as g asol ine. Overwhelming sc ient i f ic ev idence l inks g loba l war ming to the ear th ’s h ighest ever average annual temperatures, mel t ing polar ice caps, r i s ing sea leve ls, increas ing ly severe weather events, and to the threat of many p lant and animal spec ies.

FACt 2: idliNg CAN hArm our heAlth. Chi ldren are par t icu lar ly vu lnerable to a i r pol lut ion because they breathe fas ter than adul ts and inha le more a i r per pound of body weight . Many people be l ieve that they are protected from a i r pol lut ion i f they remain ins ide the i r vehic les. Not so according to a repor t by the Internat iona l Center for Technolog y Assessment (CTA). CTA found that exposure to most auto pol lutants, inc luding volat i le organic compounds (VOCs) and carbon monoxide (CO), i s much higher ins ide vehic les than at the road s ide. VOCs and CO are l inked to ser ious hea l th problems - - l ike respira tor y infect ions and cancer - - are known to shor ten l i fe. The h ighest exposure occurs when s i t t ing in t raf f ic congest ion on h ighways or in a l ine-up of id l ing vehic les a t a school or dr ive- through. Id l ing i s l inked to increases in as thma, a l lerg ies, hear t and lung d isease and cancer.

FACt 3: idliNg wAstes moNey & NAturAl resourCesThir ty seconds of id l ing can use more fue l than turning off the engine and res tar t ing i t . I f you are s topped for more than th i r ty seconds - except in t raf f ic - turn off your engine. An id l ing car i s the most ineff ic ient car on the road - - i t gets zero mi les per g a l lon. Turning off your car wi l l save g as and money. Id l ing for one hour burns near ly one ga l lon of g asol ine.

Found at : ht tp ://www.makea leap.org/id l ing_myth

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28

v u l n é r a b l e s . . .nous?

Nous sommes une industr ie sécur i ta i re. Nous avons des s ta t i s t iques pour le prouver. Nous avons une avers ion au r i sque. Nous sommes dans le domaine de l ’ a p p r o v i s i o n n e m e n t

des produi ts ch imiques, nous avons pensé à tous les scénar ios e t nous sommes prêts.

Est-ce que cet te rhétor ique vous sonne fami l ière? Vous êtes-vous dé jà entendu d i re ces phrases? Moi , oui . Je su is f ière de tout ce que les membres et fournisseurs de l ’ACDPC ont accompl i , tout ce qu ’ i l s cont inuent à accompl i r e t tout ce qu ’ i l s ont prévu pour l ’ avenir. Est-ce suff i sant? Quel les sont les quest ions et les préoccupat ions lanc inantes qui vous empêchent de dor mir?

L’h is to i re t rag ique du Lac-Mégant ic prouve encore une fo is que d ’avoir un p lan et de le tes ter n’es t tout s implement pas suff i sant . Rien ne peut préparer une v i l le ou un v i l l age à une t ragédie de la sor te. Deux g randes v i l les (Ca lg ar y et Toronto) se sont retrouvées dans le pétr in par des inondat ions dues à de la p lu ie tor rent ie l le e t l a cr ue des eaux.

Les entrepr ises e t les indiv idus ont a ins i réa l i sé que leurs assurances ne couvra ient pas tous les dommages, te l s que les refoulements d ’égout . Une vulnérabi l i té non prévue ou p lani f iée. Je su is née à Toronto et la dernière inondat ion majeure (1954) é ta i t avant ma na issance - un souvenir lo inta in pour la p lupar t des gens. Je n’a i j amais pensé que ce la pour ra i t ar r iver ic i (derniers mots cé lèbres) .

En songeant à vos « points fa ib les » , que ls sera ient- i l s?

• Une cyberat taque ou autre a t taque cr i t ique des infras tr uctures ;

• Le besoin de personnel qua l i f ié ;• Les actes de Dieu ;• La cont inui té des af fa i res ;• Les c l ients demandant des produi ts

durables ;• Les quest ions environnementa les ;• Les préoccupat ions quant au t ranspor t ;• La for mat ion de vos employés.

Quelques-uns de ces thèmes seront abordés lors de la conférence semi-annuel le de l ’ACDPC int i tu lée « Ronde # 2 : Industr ie vs vulnérabi l i té » les 29 et 30 octobre à Miss i ssauga , Ontar io. Ass is tez , écoutez et venez apprendre comment nous pour r ions être en mesure de vous a ider à mieux dor mir la nui t ou du moins, à minimiser votre s t ress.

En par lant de s t ress, l ’ACDPC est dans le processus de déménager à de p lus g rands bureaux à Bur l ington, Ontar io. Veui l lez noter notre nouvel le adresse (à l ’ in tér ieur de ce magaz ine) à compter de la f in du mois d ’août .

Je vous souhai te à tous un mois d ’août re laxant e t pa is ib le. En espérant que vos vulnérabi l i tés so ient tenues à d is tance.

De retour en septembre.

Cathy Campbel lPrés ident , ACDPC

Le mot du président

Cathy Campbell, Prés iden t

S U M M E R 2 0 1 3

29

President’s Press

Cathy Campbell, Pres iden t

vu l n e r a b i l i t i e s . . . who us?

We’re a safe industr y. We’ve got s ta t i s t ics to prove i t . We’re r i sk adverse. We’re in the chemica l supply cha in , we’ve thought of ever yth ing and we’re ready.

Does any of the rhetor ic sound fami l iar? Have you heard yourse l f say any of the above? I know I have. I am proud of a l l that CACD’s members and suppl iers have achieved, cont inue to do and have p lanned for the future. Is i t enough though? What nag ging quest ions and concerns keep you up at n ight?

Lac Mégant ic ’s t rag ic s tor y proves yet aga in that hav ing a p lan and tes t ing i t , jus t i sn’t good enough. Nothing can prepare a town or c i ty for something l ike th is. Two major c i t ies (Ca lg ar y & Toronto) found themselves in a mess and brought to the i r knees by the f looding from tor rent ia l ra in and overf lowing r ivers.

Companies and indiv idua ls came to rea l ize that the i r insurance d idn’t cover a l l the damages, such as sewer back-up. A vulnerabi l i ty not predicted or p lanned for. I was born in Toronto and the las t major f looding (1954) was before my t ime and a d is tant memor y for most . I never thought i t could happen here ( famous las t words) .

Thinking of your “weak spots,” what would they be?

• Cyber or other cr i t ica l infras tr ucture a t tack

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These wi l l be some of the topics addressed at CACD’s Semi Annual Conference t i t led “Round 2 : Industr y vs. Vulnerabi l i ty” on October 29th & 30th in Miss issauga , ON. Come out , l i s ten and learn how we might be able to he lp you s leep bet ter a t n ight or a t leas t minimize your s t ress.

Speaking of s t ress, CACD is in the process of moving to a larger fac i l i ty in Bur l ington, ON. Please note our new address ( ins ide the cover) ef fect ive the end of August .

I hope August i s a re lax ing and peacefu l month for ever yone. Hoping your vulnerabi l i t ies are kept a t bay.

See you in September.

Cathy Campbel lPres ident , CACD

30

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2013 Semi Annual MeetingOctober 29th & 30th, 2013Mississauga Convention Centre

www.cacd.ca/sam

ROUND 2:Industry vs. Vulnerability

Documents

The Chemunicator - Summer 2013