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The Centre for Public Service Innovation
The Centre for Public Service Innovation
2007 CPSI PUBLIC SECTOR INNOVATION AWARDS
VISION & MISSIONVISION & MISSION
• Vision
Innovative public service for sustainable growth and development
• Mission
Demonstrate practiceFacilitate partnershipsReward InitiativesSharing knowledge
FAQFAQQ: What is the Centre for Public Service Innovation
CPSI • The CPSI focuses on finding new ways of
improving public services delivery through research, piloting innovating projects and or products. We promote innovative practices, reward and recognise innovators, create mechanisms for knowledge sharing and learning on innovation and encourage the implementation of international best practices on the delivery of public services.
What does the CPSI doWhat does the CPSI do
• Identifies, supports and nurtures innovation in the delivery of public service
• Pilot projects aim at demonstrating the value of innovative solutions
• Provides an enabling environment in public sector – support and sustainability
RelationshipsRelationshipsQ: What is the relationship with the government• The CPSI improves the capacity of
government in addressing cross cutting issues and promoting innovation in the delivery of government key objectives. The CPSI promotes innovation in government by unearthing existing innovation, funding innovation, providing opportunities for piloting innovation and the implementation of innovation.
RelationshipsRelationshipsQ: What is the relationship with the private sector• The CPSI forms partnerships with the private
sector for research purposes, funding, piloting and implementation purposes. We believe that the private sector has a crucial role to play in the public sector innovation.
Q: How does the South Africa public benefit from the CPSI
• The ultimate beneficiaries of the work of the CPSI are South Africans. The more the government is innovative in public service delivery, the better and more effective the experience and interaction with government.
• Launched in 2003• Objective: Promote, encourage,
recognize public sector innovation• Output: Improved service delivery in the
public service through the sharing of information and implementation of daily innovation.
Background to AwardsBackground to Awards
CPSI PUBLIC SECTOR AWARDSCPSI PUBLIC SECTOR AWARDSINTENDED IMPACT
1. Solution Sharing (reduce silos and duplication).
2. Feed into the UN (annual) & CAPAM (bi annual) awards.
3. Case study development.
4. Feed into the registry of innovative projects.
5. Increase implementation in service delivery departments.
6. Recognize and reward individuals/ projects and programme that are improving public service delivery.
7. Improve the image of government internally and within the public.
BENEFITS:PUBLIC SECTOR AWARDSBENEFITS:PUBLIC SECTOR AWARDS
1. Generate a spirit of hope, optimism and consciousness.
2. Focus on improving service delivery.
3. Create a climate in which innovation is awarded and not punished.
4. Improves integrated services.
5. Awards provide credibility to the project/ individual.
6. Limit replication for research/ resources.
7. Takes lessons and makes them mainstream and provides an opportunity for “early adopters”.
8. Promotes KM and a learning culture.
9. Enhance transparency and accountability .
Criteria to ID good projects
Criteria to ID good projects
Supportive of the service delivery objectives of government.Increases access to services.Improve delivery timelines.Promotes effectiveness within the unit/department.Utilises appropriate: and sustainable : resources, tools and technology.
All entriesAll entriesReflects an innovative idea or concept that has been successfully implemenented. This means an approach that has not been tried before in its particular contextInnovation demonstrates its implemenatability and therefore should be growing momentum in implementationDemonstrate tangible improvements in quality of services delivered to the target groups: demonstrates levels of user satisfaction with the servicesThe innovation demonstrates its sustainability
CPSI Public Sector Innovation AwardsCPSI Public Sector Innovation Awards
• Definition of INNOVATION: “applied creativity that is contextually relevant”.
• For solutions to be innovative, they should demonstrate value when applied and address strategic problem areas
1. Public Sector Innovator of the Year ( team or individual)
2. Innovative enhancements in the internal systems of government
3. Innovative Partnerships for Service Delivery4. Innovative Service Delivery Institutions5. Innovative use of IT for effective Service
Delivery6. Innovative Service Delivery Projects involving
SA government with other African countries
CATEGORIESCATEGORIES
Innovation Management Course
Innovation Management Course
• Training for the finalist – 2 days• Case studies from international, Africa
and South Africa.• Removing Barriers to Innovation• Sustainability of innovation in your work
environment
CONFERENCECONFERENCETheme:Improving innovation culture in the public sector
Key Dates for 2007Key Dates for 2007• Thursday 08 November: Awards Ceremony
• Thursday 08 November: Conference
• Tuesday/Wednesday 06/7: Finalist workshop• Thursday 18 October: Adjudicators workshop• Friday 28 September: Closing Date• Thursday 14 June: Call for entries• Thursday 17 May: Adjudicators pre workshop
NGIYABONGA
KE YA LEBOGA
NGIYABONGA
KE YA LEBOGA
Speakers Notes:
We are all clear, committed and focused on 2 things:1. We need to DO THINGS DIFFERENTLY.2. Innovation is not an EVENT but a Continues journey.
Innovation does not occur automatically and needs to be actively promoted and mainstreamed.
Increasing the role of management to provide leadership in innovation
Identifying champions of innovation Providing political support for innovation
2004 DEPT OF Health2004 DEPT OF Health
2004 Innovative Partnerships Service Delivery 2004 Innovative Partnerships Service Delivery
2003 winners with Minister2003 winners with Minister
2003 Public Sector Innovator of the Year
2003 Public Sector Innovator of the Year
2003 Winners2003 Winners
2004 Public Sector Innovators2004 Public Sector Innovators
FAQFAQ
• What is the CPSI• The Centre for Public Service
Innovation (CPSI) was established in 2001, to focus on improving service delivery through the use of innovative tools, technologies, methodologies and projects. We function as an enabler, facilitator and champion of innovative ideas.
