th - cdnbbsr.s3waas.gov.in

PROJECTt tsr-iei FC«»or'I«sr»t*t1tM»ri of Studie

=... B0>

From:-Administrative Officer,UTKARSH Society, EDUSAT Block,DIET Campus, Sector-2, Panchkula.

To1. M/s Infinium (India) Ltd.

9th floor, Shitiratna, Panchwati, C.G. Road,Ahmedabad - 380006, Guj'rat.

2. M/s BML Telecom Services,916, Sector-3, Vasundhara,Ghaziabad-201012,Uttar Pradesh (UP).

3. M/s Viasat India,611-A, JMD Pacific Square,Sector-15, Part-ll,Gurgaon -122001, Haryana.

4. M/s Telecommunications Consultants India Ltd.4th Floor, Room No. 2474,T.C.I.L. Bhawan, Greater Kailash, Part- I,New Delhi-110048

5. M/s Satellite Space Tel Pvt. Ltd.611-A, JMD Pacific Square,Sector- 15, Gurgaon, Part-llGurgaon -122001, Haryana.

6. M/s Broadcast Engineering Consultants India Ltd. (BECIL),C-56 A/17, Sector-62NOIDA, Uttar Pradesh (UP).

7. M/s Trans Image Corporation,E9/10,VasantVihar,NewDelhi-16

8. M/s Hughes Communication India Ltd.Electronic City, Plot- 1,Sector- 18, Gurgaon- 122015, Haryana.

9. M/s HCL Comnet Ltd.A-104, Sector-58NOIDA, Uttar Pradesh (UP).

Memo No. UTKARSH/2013/Dated:

Subject: RFP for the CAMC of Edusat HUB, Teaching End & 250 SITs under Haryana EdusatNetwork- Amended RFP document on the basis of Discussion held in the Pre BidMeeting dated 26/08/2013.

Please refer to the subject noted above.

RFP document for the CAMC of Edusat HUB, Teaching End & 250 SITs under HaryanaEdusat Network has been amended on the basis of the discussion held in the Pre Bid Meeting dated26/08/2013. 'Clarifications/Amendments' and 'Amended RFP document after Pre Bid Meeting for theCAMC of Edusat HUB, Teaching End & 250 SITs under Haryana Edusat Network' has also beenpublished on the website http://schooleducationharyana.gov.in.

The 'Amended RFP document after Pre Bid Meeting for the CAMC of Edusat HUB,Teaching End & 250 SITs under Haryana Edusat Network' is also being enclosed herewith.

Bidders, who are interested to submit their bids for the "CAMC with Technology Upgradation/Change of VSAT Technology Option" are hereby directed to intimate regarding the Venue, Date &Time/Schedule' for the demonstration of Upgraded Technology. Information regarding the Venue, Date &Time/Schedule' should reach the O/o undersigned in writing before '16/09/2013',so that demonstrationschedule if any, may be finalized by the UTKARSH Society. ^

e / ^<V^\ s^*W Administrative Officer,CL^ UTKARSH Society, Panchkula.

Encl: Amended RFP Document after Pre Bid Meeting

Name & Signature of the Bidder along with Seal Page 1 of 35

RFP Document

Request For Proposal (RFP)

Comprehensive Annual Maintenance Contract (CAMC) For

Haryana Edusat Network

UTKARSH Society

UTKARSH Society, EDUSAT Block, DIET Campus,

Sector-2, Panchkula (Haryana)

Tele/Fax: 0172-2587710, 2587403


INDEX

Sr. No. Description Page

No. 1. Introduction 3 2. Scope of Work

(CAMC with Existing Technology) 4-5

3. Terms & Conditions 5-9 4. CAMC with Technology Upgradation/Change of VSAT Technology

Option 9-11

5. Payment Terms & Conditions 11-12 6. EMD 12 7. Performance Bank Guarantee (PBG) 13 8. Validity of Bids 13 9. Procedure for submission of bids 14-15 10. Schedule / Dates 15 11. Penalty Clause 15-16 12. Escalation Matrix 16 13. Fall Clause 17 14. Force Majeure 17-18 15. Arbitration 18 16. Termination of contract 18 17. Addition/Deletion Clause 18-19 18. Rights regarding cancellation of RFP, acceptance & rejection of any bid(s) 19 19. List of equipments of HUB (SIT & ROT) System, Teaching end & SIT for

CAMC - ‘Annexure – I’ 20-22

20. Schematic Block Diagram of the existing HUB, TE & SITs of Haryana Edusat Network- ‘Annexure -II’

23-24

21. Addresses & Contact Details of Coordinators - ‘Annexure - III’ 25 22. Financial bid for the CAMC of HUB (SIT & ROT) System, Teaching End

(TE), 250 SITs ‘With Existing Technology’ for Two Years (1st & 2nd Year) - ‘Annexure – A’

26

23. Financial bid for the CAMC of HUB (SIT & ROT) System, Teaching End (TE), 250 SITs ‘With Existing Technology’ for ‘Third’ & ‘Fourth’ Years - ‘Annexure – B’

27

24. FINANCIAL BID-Cost of Spares/Subsystems of HUB (SIT & ROT) System, TE & 250 SITs - ‘Annexure – C’

28-32

25. Financial bid for the “Technology Upgradation of existing HUB (SIT & ROT), Teaching End (TE), 250 SITs AND CAMC of HUB (SIT & ROT), Teaching End (TE), 250 SITs for ‘Two Years’ (1st & 2nd Year) after the “Technology Upgradation”- ‘Annexure – D’

33

26. Financial bid for the CAMC of HUB (SIT & ROT) System, Teaching End (TE), 250 SITs ‘after the technology upgradation’ for ‘Third’ & ‘Fourth’ Years - ‘Annexure – E’

34

27. Escalation Matrix – ‘Annexure-F’ 35


1.0 Introduction:-

ISRO has established a satellite based Tele-education Network to meet the

requirement of various users in education sector across the country. Haryana Edusat

Network is the biggest network under Tele-education programme which was implemented

in phase manner from 2006. It consists of 1 Ku-band HUB (SIT & ROT) System & Teaching

ends, which are located at UTKARSH Society, Edusat Block, DIET Campus, Sector-2,

Panchkula (Haryana). This network also consists of 512 nos. of SITs (Satellite Interactive

Terminals) installed at various Sr. Sec. Schools, Colleges, Polytechnics, other Offices and

10306 nos. of ROTs Installed at various Primary, Sr. Sec. Schools across the Haryana

State. Equipments of HUB & SITs (major OEM is M/s Viasat) were supplied, installed &

commissioned by M/s. Bharat Electronics Limited. Equipments of ROT (Receive Only

Terminals) sites were supplied, installed & commissioned by M/s. BEL & M/s. MCBS.

Presently, the network is operational using Satellite bandwidth of 10MHz, in Ku band on

INSAT-4CR Satellite. This network is having 01 Interactive and 04 ROT (Broadcast)

Channels. At present the network is out of AMC coverage.

This Network need to be maintained for effective utilization in order to continue &

enhance distant learning through satellite based system. Keeping this in view, UTKARSH

Society,Panchkula has floated this Request For Proposal (RFP) for awarding the

“Comprehensive Annual Maintenance Contract” (CAMC) for the Haryana Edusat Network

which includes HUB System for SIT & ROT ( 1 no.), Teaching end (1 no.) and 250 SITs

under CAMC coverage with following two options:-

Option-1 CAMC with existing technology

Option-2 CAMC with Technology Upgradation

Schematic block diagram of existing Ku band HUB & SIT system is given in ‘Annexure-II’


2.0 Scope of Work:- 2.1 Bidder shall be responsible for carrying out “On–Site” Comprehensive Annual

Maintenance Contract (CAMC) for the following:-

I) Ku Band HUB (SIT & ROT) System (with 3.8 Meters antenna/25 Watts BUC system)

(including 10KVA UPS) and a co-located Satellite Interactive Terminal (SIT) at

UTKARSH Society, Edusat Block, DIET Campus, Sector-2, Panchkula (Haryana).

(Quantity- One Number) II) Teaching End (TE) including UPS at UTKARSH Society, Edusat Block, DIET

Campus, Sector-2, Panchkula (Haryana). (Quantity- One Number) III) Ku-band Satellite Interactive Terminals (SITs) (with 1.2 Meters antenna/2 Watts BUC

system) including UPS, spread across Haryana State. (Quantity- 250 Numbers) IV) The list of equipments & subsystems to be covered under CAMC of HUB (SIT &

ROT) system, Teaching End & SITs is given in Annexure-I.

2.2 The term ‘Comprehensive Annual Maintenance Contract (CAMC)’ means

that, Bidder shall diagnose the faults, repair/replace the faulty items,

equipments, systems, components, peripherals, softwares, firmwares

installed in HUB system, Teaching end and SITs using its own (bidder’s)

resources and equipments within given time frame to make HUB,

Teaching end & SITs operational.

2.3 CAMC includes all Hardware, Operating system, Software of HUB (SIT & ROT)

system, Teaching end, SITs & UPS such that CAMC ensures total network

connectivity, end to end between SITs with teaching end through HUB and ROT

broadcast from HUB System.

2.4 Bidder shall carry out Preventive Maintenance atleast once in every 6 Months (Twice

in a year) for HUB & Teaching end and once in a year for Remote Satellite Interactive

Terminals (SITs). The Bidder shall carry out corrective maintenance/break down

maintenance as and when required.

2.5 Bidder has to prepare detail maintenance report for each maintenance activity

carried out for HUB (SIT & ROT) system, Teaching end & SIT and submit to

UTKARSH Society, Panchkula.

2.6 Bidder shall carry out maintenance for existing versions of ‘software & firmware’ of

HUB system. Bidder shall also provide software & firmware maintenance for

Teaching end and SITs by loading of software & firmware, if required to keep the

systems fully functional.


2.7 Bidder shall provide maintenance services for TrainNet Server, Teaching end

Software which includes free upgrades, free maintenance updates, bug fixation, etc.

for Haryana Edusat Network during period of CAMC.

2.8 Bidder shall provide maintenance, updates of existing Antivirus software, Server at

HUB, TE and clients at remote SITs ends.

3.0 Terms & Conditions:

3.1 Bidder has to visit HUB & Teaching end site at UTKARSH Society, Sector-2,

Panchkula (Haryana) and find out operational status (upfront verification). If any

equipment is found faulty, Bidder has to replace it and make it operational. Bidder

shall quote the charge for faulty units, if any. The Bidder shall also provide the

financial bid for the cost (in Annexure – C) of HUB, Teaching End, & SIT

equipments/subsystems along with financial bid for CAMC (in Annexure – A,B). If

in case the any spare/subsystem is not available in the market or the OEM

has discontinued the product then the equivalent/better product having

specifications of the existing spare/subsystem & which is easily integrated

in the system without escalating the compatibility issues with any other

existing spares/subsystem can be quoted.

3.2 Bidder has to find out the operational status (upfront verification) of SITs from HUB

using remote access to declare the number of operational SITs which are to be taken

in to CAMC coverage from the date of award of contract. (The SIT can be considered

operational only after successful two way Audio & Video interaction between SIT and

teaching end).

3.3 The Bidder shall visit to those remote SIT sites which are not working (Non-

operational) as observed from HUB. During this visit, Bidder shall diagnose the fault

& prepare a site audit report and get approval from UTKARSH Society for replacing

the faulty units. The Bidder will make the system (SIT) operational by

replacing/repairing the faulty units including the consumables (excluding batteries of

UPS).

The working Unit/Subsystem of SITs which are replaced to make SIT operational

may be available with following options:-

Option a: - The Bidder may use working subsystem of SITs which are available at

UTKARSH Society. UTKARSH Society will make arrangement to bring all working

units/subsystems of SIT from remote SITs, which are not in use (i.e. 262 SITs out of

512).


If required by UTKARSH Society, bidder has to visit remaining unused 262

SITs (other than 250 out of 512) and bring all working units/subsystems of SIT except

Antenna at UTKARSH Society, Panchkula. Bidder should quote for visit charge

(including transportation charges) for this activity.

Option b: - The Bidder may provide new working units/subsystems of SITs for

replacement at its own. The Bidder shall quote the visit charge for the site and

charge for faulty units which is to be replaced. The Bidder shall provide the financial

bid for the cost of each subsystem & peripherals of SIT (in Annexure-C) along with

the financial bid for CAMC (Annexure-A,B). Rates for the spares/subsystem have to

be quoted as per annexure-C. If in case the any spare/subsystem is not

available in the market or the OEM has discontinued the product then the

equivalent/better product having specifications of the existing

spare/subsystem & which is easily integrated in the system without

escalating the compatibility issues with any other existing

spares/subsystem can be quoted.

3.4 Bidders shall submit certificate from Original Equipment Manufacturer (OEM) or their

authorized Indian Representative stating the authorization & confirmation to support

CAMC as per RFP for

I) M/s ViaSat HUB & SITs

II) M/s ROBO Group for TrainNet Software (LMS for teaching end and Student end)

3.5 Consumable items (Only Batteries of UPS & lamp of Projectors) are not covered

under CAMC. However, issues related to connectivity of ‘batteries & lamp’ with ‘UPS

& Projector system’ respectively are under the scope of CAMC.

3.6 Bidder shall provide a single contact point with dedicated Help Desk at Panchkula/

Chandigarh for all break down calls reported during CAMC period. Help desk shall

have a contact phone no., Email, FAX, & address etc. and shall be available from

Monday to Saturday from 9:00 Hrs to 18:00 Hrs to carry out the activities under the

scope of CAMC. Bidder must provide complaint/docket number to user and maintain

log book. In case of emergency, operations or complaints, Bidder shall extend

maintenance support on 24 x 7 basis. UTKARSH Society will provide sitting space

(for 1or 2 persons only) for the ‘Help Desk Staff of bidder’ at UTKARSH Society,

Panchkula, if required by the bidder. The other necessary facilities for help desk (like

telephone, internet Fax, computer, Printer, stationery items etc.) shall be the

arranged by the bidder. Bidder shall also provide any ‘Online System’ to UTKARSH

Society for the registration of complaints, complaint status/monitoring, status of

action taken by bidder on the registered complaint, final status of the complaint,


history of each & every complaints, Date of Complaint Registration, Date of

Complaint solution, Down time and penalty details (according to the RFP document)

in respect of complaints of HUB, TE & 250 SITs. The ‘Online System’ should be

capable to generate the necessary reports. Bidder shall also provide a Toll Free

Phone number for above said purpose. Successful bidder shall fill the visit status in

“Complaint Record Register” of individual site & submit the attested copy of

‘Complaint Record Register’ (with Date of Complaint Registration & Call Closure

Report) of site under CAMC along with their ‘Service Report’. The format for ‘Service

Report’ will be decided later (before signing the contract agreement).

3.7 Bidder shall depute a qualified engineer to provide quick response and solution for

maintenance requirement during the CAMC period. The engineer shall be specifically

trained in handling of maintenance of the HUB (SIT & ROT) System, TE & SIT

Network (including all Hardware, Operating Systems, software, firmware, TrainNet

LMS etc.). The Bidder must follow the maintenance guidelines as specified in the

service manuals of the OEMs of HUB, teaching end & SIT equipments.

3.8 All logistics like arrangement of required equipments, transport of equipments and

lodging/ boarding of maintenance personnel shall be the responsibility of Bidder.

3.9 In the event of the damages to user’s property or personal injury to user/Bidder

personnel due to negligence of employee, the responsibility shall be solely rest with

Bidder.

3.10 UTKARSH Society, Panchkula (Haryana Edusat Network) user agency shall not be

responsible for the loss of life of employee of Bidder at the time of execution of

contract at user agency’s premises due to accident/natural calamities/explosion etc.,

if any.

3.11 The persons engaged by the Bidder for carrying out the maintenance work will not

have any right or claim for regular employment in UTKARSH Society/Education

Department, Haryana.

3.12 Bidder shall provide two way transit insurance along with indemnity bond for security

of material whenever items are handed over by UTKARSH Society for repair/

replacement.

3.13 Bidder shall coordinate with Administrative Officer (UTKARSH Society, Panchkula)

for Road permit/way bill for movement of material ‘to & from’ the sites of Haryana

Edusat Network. The road permit/way bill for movement of material (within Haryana

State) shall be arranged by Administrative Officer (UTKARSH Society, Panchkula)

and handed over to Bidder.


3.14 The rates quoted for the Spares, Equipments, CAMC etc. shall inclusive of all types

of taxes, custom duties, duties as applicable, transportation charges & insurances

etc. Nothing over and above the quoted rates shall be payable. The bidders have to

quote the price inclusive of all type of Taxes & Octroi, however, in case of escalation

/de-escalation of Taxes & Octroi over a period of time, the Taxes & Octroi as per

actual prevailing at the time of processing of bills will be paid to the bidder.

3.15 Bidder shall coordinate with coordinator of UTKARSH Society, Panchkula &

concerned site incharge for any support during CAMC.

3.16 CAMC shall be awarded initially for a period of ‘Two years’ (1st & 2nd Year) and may

be extended for further ‘Third year’ &/or ‘Fourth year’, if required by UTKARSH

Society. The extension of CAMC for the ‘Third year’ &/or ‘Fourth year’ depends on

the decision of UTKARSH Society, Panchkula and on the work performance of the

bidder. 3.17 Bidder shall prepare required CAMC Certificate along with maintenance service

reports of each maintenance activity carried out for HUB (SIT & ROT) system, TE &

SITs and get duly certified by coordinator/concerned site incharge of UTKARSH

Society, Panchkula.

3.18 During the CAMC period, if need arises for shifting of any SIT &/or TE to new

location, Bidder shall take care of CAMC for SIT/TE installed at new location.

3.19 The maximum permissible down time is 2 (Two) working days for HUB (SIT & ROT)

System & Teaching end and 7 (Seven) working days for SIT site. To meet this down

time, Bidder shall stock sufficient spares at local office in Panchkula/Chandigarh.

Parts/ equipments replaced & duly repaired shall be of same type & capacity. In case

any parts replaced by lower capacity; the original capability of system should be

restored within 3 (three) months. System should be functional in these 3 (three)

months also. In case of non availability of identical replacement, suitable new

equivalent replacement with similar or better specification shall be carried out by the

Bidder with the approval of UTKARSH Society, Panchkula.

3.20 Pre Bid Meeting: - Prior to the submission of bids (Technical & Financial bid), a pre

bid meeting will be held on 26/08/2013 (at 11:00 AM) at “Conference Hall, UTKARSH Society, Edusat Block, DIET Campus, Sector-2, Panchkula (Haryana) for understanding the requirements of RFP clearly. It is mandatory for the bidders to

attend the pre bid meeting. If the meeting is not able to cover all the bidders on 26th

the meeting will continue on 27th i.e. 27/08/2013.


3.21 Bidders shall attend the ‘Pre Bid meeting, Opening of bids or any other meeting fixed

by UTKARSH Society,Panchkula related to RFP’ at bidder’s own cost.

3.22 Duration: Initially, the duration of the CAMC is for ‘Two years’ (1st & 2nd Year) only.

However, it may be extended to ‘Third year’ &/or ‘Fourth year’ depends on the

decision of UTKARSH Society, Panchkula. 3.23 For CAMC, bidder shall submit the combined quote for the ‘Two years’ (1st & 2nd

Year) as per format given at ‘Annexure – A’ / ‘Annexure – D’. Bidder shall also

submit the CAMC quote for ‘Third year’ & ‘Fourth year’ in the ‘Annexure – B / E’, separately.

3.24 UTKARSH reserves the right to modify any clause or terms & conditions of RFP

during pre-bid meeting and submit revised RFP to vendors for sending quote.

4.0 CAMC with Technology Upgradation/Change of VSAT Technology Option: - Bids are also invited for the CAMC of HUB (SIT & ROT), Teaching End and 250 SITs

with Technology Upgradation option.

4.1 Under ‘CAMC with Technology Upgradation’ Option, Bidder shall upgrade the

existing technology of existing HUB (SIT & ROT) system, Teaching End & 250 SITs

with latest Technology other than ViaSat Technology. Bidder shall supply the

necessary equipments for the Technology Upgradation in the ‘buyback of existing

equipments’ which are required to replace for the Technology Upgradation. Bidder

shall provide the CAMC services after successful Technology Upgradation/ change

of VSAT Technology.

4.2 Bidder shall study the schematic block diagram of Hub, TE & SIT (Annexure-II) and

decide/supply the equipments which are only necessary for change of VSAT

technology for making network operational.

4.3 Bidders shall provide the technical details of the technology upgradation, comparison

between ‘existing technology of Haryana HUB,TE, SIT’s and ‘Upgraded Technology’

with advantages & disadvantages/limitations of both as a part of technical bid.

4.4 Bidders shall give the presentation on the ‘Technology Upgradation’ of Haryana

Edusat HUB, TE & SITs at the time of Pre Bid Meeting.

4.5 Bidders shall demonstrate the ‘functioning of similar Upgraded Technology’ on a

running similar Edusat Network or any other network to the committee of UTKARSH

Society. Concerned bidder shall arrange the demonstration (including necessary

permissions) at his own cost. However, UTKARSH Society will arrange the

conveyance, boarding & lodging etc. for committee members of UTKARSH Society,

Panchkula.


Bidder shall give above said demonstration after the Pre Bid Meeting but

well before the last date of the submission of bids. Suitable Date & Time for

demonstration will be fixed by the UTKARSH Society, Panchkula after consulting

with the concerned bidder.

4.6 Bidder shall successfully supply, Install & commission the all necessary equipments,

hardware, Operating systems, Software, firmware, miscellaneous items etc. of

upgraded technology at the HUB, TE & SIT sites of UTKARSH Society. Bidder shall

be ‘OEM or OEM’s authorized Indian Representative’ of such supplied

equipments. Bidder shall integrate their supplied equipments with existing equipment

setup of HUB, TE & SITs to ensure end to end connectivity and made network

operational.

4.7 Bidder shall provide 03 years on site warrantee of the supplied equipments (including

Hardware, software, firmware etc.). Bidder shall perform maintenance of the supplied

Software & firmware (which includes free upgrades, free maintenance updates, bug

fixation etc.) during on-site warrantee period of 03 years. On-site warrantee period

will start from the date of successful commissioning of supplied equipments after

installation & integration.

4.8 All supplied equipments must be fully compatible & functional with the rest of

equipments of existing HUB (SIT & ROT), Teaching end & 250 SITs to ensures total

network connectivity, end to end connectivity between SITs & ROT broadcast to

sites with Teaching ends through HUB (SIT & ROT). Bidder shall ensure the full

compatibility & functionality of all equipments with the existing systems setup,

satellite bandwidth etc.

4.9 The execution time for the ‘Technology Upgradation process’ is 90 Days. Bidder shall

complete all the activities related to Technology Upgradation within 90 days from the

date of award of work. However, the HUB system has to be upgraded within seven

days.

4.10 Haryana Edusat Network is running network, transmitting & broadcasting the

scheduled programmes for 10818 sites (SIT& ROT) for the students of Haryana

State. In view of this, bidder shall provide the maximum feasible ‘up-time’ of network

during the ‘Technology Upgradation process’.

4.11 After starting the work of Technology Upgradation by the bidder, if the bidder fails to

upgrade the existing technology due to ‘any reason at any stage’ then bidder shall

revert back the system (HUB (SIT& ROT), TE, SITs) to the existing technology &

configuration with its existing original equipments, systems, Subsystems at his own

(bidder’s) cost within 15 days. In case of failure in the ‘Technology Upgradation’,


Bidder shall return the HUB (SIT & ROT), TE, SITs systems in proper working

condition with existing technology to UTKARSH Society, Panchkula. In this case

bidder shall reinstall, reconfigure, recommission, reintegrate the existing original

equipments to ensure proper end to end connectivity of the Haryana Edusat

Network. In case the bidder is unable to execute the technology upgradation work,

then the PBG deposited by the bidder will be forfeited.

4.12 Under Technology Upgradation Option initially, the bidder shall submit the all

equipments/spares of existing technology to UTKARSH Society, Panchkula which

are removed from the system for Technology Upgradation. The existing equipments/

spares submitted by the bidder will be released along with the 60 % payment after

six month of successful implementation of the setup.

4.13 Under “CAMC with Technology Upgradation Option”, bidders shall also provide the

financial bid for the cost of each subsystem & peripherals of HUB (SIT & ROT), TE &

SIT (in Annexure-C) along with the financial bid for the CAMC (Annexure-D,E).

4.14 Rest of ‘Scope of work’, ‘terms and conditions’ etc. for the “CAMC with Technology

Upgradation Option” will remain same as mentioned in RFP document for the

“CAMC with existing Technology Option”.

4.15 Under Technology upgradation option initially the supplied equipments are under on-

site warrantee for three years. However, vendor has to undertake CAMC of rest of

Hub, TE and SIT equipments and give their quote for CAMC of these equipments for

two years. In case of Third Year, CAMC charges quoted are for the rest of the

equipments and not for the equipments under warrantee. However, all the

equipments will remain under CAMC.

5.0 Payment Terms & Conditions:- 5.1 Payment of CAMC charges for the HUB, Teaching End will be done on pro-rata basis

at the end of each Quarter (3 months) after completion of satisfactory services.

5.2 Payment of CAMC charges for the SITs will be done on pro-rata basis at the end of

each Quarter (3 months) after completion of satisfactory services.

5.3 For each payment of CAMC, Bidder shall submit the Invoice along with user certified

documents and approval of Administrative Officer (UTKARSH Society, Panchkula) at

the end of each Quarter for the payment of CAMC charges. Processing time for the

payment of CAMC Charges will be less than 45 days after the date of submission of

invoices (with required documents & approval) to the UTKARSH Society by the

Bidder.

5.4 UTKARSH reserves the right to add or delete any SITs on Pro-rata basis with the

same rate during tenure of CAMC. The SITs which are in working order shall be


added/deleted to the CAMC at the discretion of UTKARSH. Any deletion/addition of

SIT from the CAMC will be effective at the beginning of quarter.

5.5 Any item found faulty during first visit/upfront verification will be replaced/repaired by

the Bidder. Charges of repair/replacement will be done according to final accepted

amount quoted by the bidder for all subsystem of HUB, TE & SITs.

5.6 In case of Technology Upgradation option, the payment of the supplied equipments

(including supply, I&C , Integration) will be done to the bidder in following manner:-

a) ‘40 % payment of the final accepted amount against amount quoted at Sr. No. 1,2 &

3 of ‘Annexure-D’ will be made on prorata basis on production of bills after the

delivery of equipments on respective locations along with submission of ‘Proof of

Successful Delivery’ duly certified from Nodal Officer of UTKARSH Society, against

submission of PBG of equivalent amount issued by a nationalized bank valid for One

Year.

b) ‘30 % payment of the final accepted amount against amount quoted at Sr. No. 1,2 &

3 of ‘Annexure-D’ will be made on prorata basis on production of bills after the

successful installation, commissioning and integration of the supplied equipments on

the production of satisfactory I&C, Acceptance Report. I&C, Acceptance Reports

must be duly verified from Nodal Officer of UTKARSH Society, against submission of

PBG of equivalent amount issued by a nationalized bank valid for One Year.

c) Remaining 30 % payment of the final accepted amount against amount quoted at Sr.

No. 1,2 & 3 of ‘Annexure-D’ will be made on prorata basis on production of bills after

six months from the date of ‘successful commissioning & integration’ after observing

the proper functioning of supplied equipments & upgraded technology to the

satisfaction of UTKARSH Society, Panchkula.

5.7 All transaction shall be in Indian Rupees. All payment will be made after deduction of TDS as applicable.

6.0 EMD:- 6.1 As part of technical bid, Bidder shall furnish an EMD of amount Rs. 50,000/- (Rupees

fifty thousand only) with the bid in favour of the UTKARSH Society, payable at Panchkula, Haryana.

6.2 The EMD shall be in the form of Bank Draft from any Nationalized/Scheduled Bank of

India and will not be liable for any interest. The EMD should be valid for a period of

180 days from the date of submission of bid.

6.3 Any bid, not containing the proper EMD will be rejected as non-responsive.


6.4 EMD of unsuccessful bidder’s will be discharged/returned as promptly as possible,

but not later than 60 days after the expiry of the period of bid validity.

6.5 Earnest Money of the successful bidder will be released once the bidder signs the

agreement and furnishes the performance guarantee.

7.0 Performance Bank Guarantee (PBG):- 7.1 Within 7 (Seven) days of the notification of “Award of Work”, the Bidder shall furnish

a Performance Bank Guarantee (PBG) to UTKARSH Society @ 5% of the ‘total

contract value of CAMC’ by way of irrevocable and unconditional Bank Guarantee in

favour of ‘UTKARSH Society, Panchkula’ for a period to be specified in the “Award of

Work” (according to final duration of CAMC).

7.2 In case of ‘Technology Upgradation Option’ in addition to above mentioned PBG for

CAMC (i.e. 5 % of the ‘total contract value of CAMC’), the Bidder shall also furnish a

Performance Bank Guarantee (PBG) @ ‘10% of the final accepted amount against

amount quoted at Sr. No. 1,2 & 3 of ‘Annexure-D’ under Technology Upgradation

option’ by way of irrevocable and unconditional Bank Guarantee issued by

nationalized bank in favour of ‘UTKARSH Society, Panchkula’ within 7 (Seven) days

of the notification of “Award of Work”. The duration of PBG will be atleast 39 months

to ensure the proper services by the bidder during on-site warrantee period.

7.3 This PBG should be of sufficient duration to cover the risk of UTKARSH Society,

Panchkula. The proceeds of the PBG shall be payable to the UTKARSH Society,

Panchkula as compensation for any loss resulting from the Bidder’s failure to fulfill its

obligations under the terms and conditions of the work order.

7.4 EMD and PBG deposited to UTKARSH Society shall bear no interest. UTKARSH

Society will not be liable for any type of claim regarding interest on EMD and PBG.

7.5 All the PBGs must be issued by nationalized bank only.

8.0 Validity of Bids:- 8.1 Bids shall remain valid for 180 days from the last date of bid submission. A Bid valid

for a shorter period shall be rejected as non-responsive.

8.2 In exceptional circumstances, UTKARSH Society, Panchkula may solicit Bidder's

consent for the extension of the period of bid validity. The ‘request’ and the

‘response to the request’ shall be made in writing. The validity of EMD shall also be

suitably extended. A Bidder granting the request to modify the bid is neither required

nor permitted.


9.0 Procedure for submission of bids:- 9.1 Bidders shall submit their bids for ‘Option-1 (i.e. CAMC with existing technology)’ OR

‘Option-2 (i.e. CAMC with technology upgradation)’ OR ‘Both Options-1 & Option-2’.

9.2 Bidders shall submit their bids as per procedure mentioned below: -

a. Part I:- Technical Bid– It will consist of the company/establishment profile indicating

the capability, self attested documentary proof of experience, signed bid document,

EMD and other documents/statutory requirement certificates from OEMs as

mentioned in the terms & conditions. This first envelope shall be superscribed as

“Technical Bid”.

b. Part II:- Financial Bid – It will contain the all quoted rates (on Annexure- ‘A’ to ‘E’)

for the ‘Spares / Equipments’, ‘CAMC for HUB, Teaching End & SITs’ including all

types of taxes, custom duties, duties & transportation charges etc. The bidders have

to quote the price inclusive of all type of Taxes & Octroi, however, in case of

escalation /de-escalation of Taxes & Octroi over a period of time, the Taxes & Octroi

as per actual prevailing at the time of processing of bills will be paid to the bidder.

This second envelope shall be superscribed as “Financial Bid”. Both these envelopes after being sealed properly shall be put into a third envelope,

which should be properly sealed before it is sent/submitted. The third sealed

envelope (superscrib as “Bid for the CAMC of Haryana Edusat HUB, Teaching End & 250 SITs”) shall be addressed to the ‘Administrative Officer, UTKARSH Society, Edusat Block, DIET Campus, Sector-2, Panchkula (Haryana)’.

9.3 Bidders shall submit the following details/documents as part of Technical Bid:- a. Valid registration Number of the firm for the VAT/Service Tax purpose.

b. Income Tax Return for the last financial Year.

c. Document related to total years of experience in providing CAMC of HUB (SIT &

ROT) system, Teaching end and SIT sites.

d. Form 16 A (copies) issued by the Government Organizations/reputed organization

deducting TDS on CAMC services provided by the firm.

e. List of Government, reputed private organization who renewed the CAMC with the

firm, with copies of orders.

f. Signed copy of complete RFP Document along with scope of work, terms &

conditions.

g. EMD as mentioned at point no. 6.0 above.

h. A valid authorization certificate from the Original Equipment Manufacturers (OEMs)

as mentioned at point no. 3.4 above.


i. Any other document as per RFP document.

9.4 Bidder shall quote the rates of CAMC, spares (Annexure- ‘A’ to ‘E’) as part of

Financial Bid. Bidder should write the amount ‘in figures’ as well as ‘in words’ without

any cutting & over writing.

10.0 Schedule / Dates: Important Schedule/ dates are as given below:- 10.1 The RFP Document can be obtained from the Office of UTKARSH Society, Edusat

Block, DIET Campus, Sector -2, Panchkula (Haryana) on any working day before

24/10/2013 (till 05:00 PM). Alternatively, the RFP document can also be

downloaded from the website http://schooleducationharyana.gov.in

10.2 ‘Pre Bid Meeting’ will be held on 26/08/2013 at 11:00 AM in the ‘Conference Hall’ at UTKARSH Society Edusat Block, DIET Campus, Sector-2, Panchkula (Haryana). If the meeting is not able to cover all the bidders on 26th the meeting will

continue on 27th i.e. 27/08/2013.

10.3 Last date for the submission of bids is 25/10/2013 upto 03:00 PM. Bidders are

requested to submit their sealed bids for the “CAMC of Haryana Edusat HUB, TE &

250 SITs” in the Office of ‘Administrative Officer, UTKARSH Society, Edusat Block, DIET Campus, Sector -2, Panchkula (Haryana) on or before 25/10/2013 upto 03:00 PM.

10.4 The Technical bids will be opened on 30/10/2013 (at 11:00 AM) in the ‘Conference Hall’ at UTKARSH Society Edusat Block, DIET Campus, Sector-2, Panchkula (Haryana).

10.5 Financial bids of the ‘successful bidders in Technical bids’ will be opened. The date,

time & venue of the opening of Financial Bids will be intimated later to the technically

qualified bidders.

11.0 Penalty Clause: 11.1 The Down Time is 2 (TWO) working days for the HUB & Teaching End. Bidder shall

attend and repair the faults reported/lodged by the UTKARSH Society within 2

(TWO) working days from the date & time of log-in of the complaint. For each

subsequent day of delay after 2 (Two) working days from the date of log-in of the

complaint, 1 % of quarterly CAMC value per day will be recovered from the bill with

ceiling of 20 % of total quarterly CAMC value of HUB and Teaching End after, which

UTKARSH Society shall be at liberty to cancel the contract. In case of cancelation of

contract by UTKARSH Society, no payment shall be given to the Bidder for the rest

of Quarter and PBG deposited by the bidder will be forfeited.

11.2 The Down time is 7 (Seven) working days for the SIT sites of network. Bidder shall

attend and repair the faults reported/lodged by the ‘Users & UTKARSH Society’


within 7 (Seven) working days from the date & time of registration of the complaint.

For each SIT site, any subsequent day of delay after 7 (Seven ) working days from

the date of registration of the complaint, 0.5% of quarterly CAMC value per day will

be recovered from the bill with ceiling of 5% of total quarterly CAMC value of SITs of

network, after which UTKARSH Society shall be at liberty to cancel the contract. In

case of cancelation of contract by UTKARSH Society, no payment shall be given to

the Bidder for the rest of Quarter and PBG deposited by the bidder will be forfeited.

12.0 Escalation Matrix:-

12.1 Bidder shall provide various level of contact information in the form of ‘Escalation

Matrix’ as per Annexure-F for coordination, support, successful execution of the

‘CAMC of HUB, TE & 250 SITs’.

12.2 The ‘First Level of Support’ shall be the ‘Project Engineer’ of the Bidder’s

Company/Firm to take care of day to day issues/Complaints relating to the ‘CAMC of

HUB, TE & 250 SITs’.

12.3 In case of the failure of ‘First Level of Support’ to provide necessary solution to

UTKARSH Society, issue will be escalated to ‘Second Level of Support’. ‘Second

Level of Support’ shall be the ‘Project Coordinator’ of the Bidder’s Company/Firm,

who will ensure the ‘Response & Solution’ to the issues/complaints escalated to this

level within 24 Hours. However, the penalty will remain applicable as mentioned in

the Penalty Clause (at point no. 11.0) of the RFP Document.

12.4 In case of the failure of ‘Second level of support’ to provide necessary solution to

UTKARSH Society, issue will be escalated to ‘Top Level of support’. ‘Top Level of

support’ shall be the ‘Chairman/Executive Director / Managing Director’ of the

bidder’s Company/firm, who will ensure the ‘Response & Solution’ to the

issues/complaints escalated to this level within ‘12 Hours’. However, the penalty will

remain applicable as mentioned in the Penalty Clause (at point no. 11.0) of the RFP

Document.

12.5 All issues/complaints must be attended within stipulated period as defined in the RFP

Document. If in case, the successful bidder fails to ‘Respond & Resolve’ the

complaints as per the ‘Escalation Matrix’ then, in exceptional circumstances

UTKARSH Society, Panchkula reserves the right to get the work done from any

other Company/Firms/Source/Agency. In that case, all expenses of repair will be

deducted from the ‘Payment of bills of the CAMC’ of the successful bidder.


13.0 Fall Clause: 13.1 The prices charged for the CAMC services/equipments supplied under order by

Bidder shall in no way exceed the lowest price at which the Bidder sell the CAMC

services/equipments supplied or offer to sell CAMC services/equipments of identical

description on similar terms and conditions to any person/Organization including the

purchaser or any Department of the Central Govt. or any Deptt. of the State Govt. or

any statutory undertaking of the Central or State Govt. as the case may be during

the period till performance of the Work Order placed during the currency of the

order/contract is completed.

13.2 If at any time during the said period Bidder reduce the rate or sale price, sell or offer

to sell such services/Supplies to any person/Organization including the purchaser or

any. Deptt. of Central Govt. or any Deptt. of State Govt. or any statutory undertaking

of the central or State Govt as the case may be at a price, lower than the price

chargeable under the Work Order/contract Bidder shall forthwith notify such

reduction of price or offer to sell to the Society the CAMC services/supplies at the

reduced price payable for the services/equipment supplied after the date of coming

into force of such reduction.

13.3 Bidder shall furnish a certificate along with each bill or payment for CAMC Services/

supplies made against the Work Order/contract that, there has been no reduction in

sale price of the CAMC services/supplies of description identical to the services/

equipments supplied to the Society under the Work Order/contract herein and such

services/equipment have not been offered and sold by Bidder on similar terms and

conditions to any person/Organization including the purchaser of any Deptt. of the

Central Govt. or any Deptt. of the State Govt. or any statutory undertaking of the

Central or State Govt. as the case may be upto the date of the bill/date of completion

of CAMC services/supplies against the Work Order placed during the currency of the

contract at a price lower than the price charged to the Society under the contract.

14.0 Force Majeure: 14.1 Notwithstanding the provisions of the RFP, Bidder shall not be liable for forfeiture of

its performance security, liquidated damages or termination for default, if and to the

extent that, its delay in performance or failure to perform its obligations under the

contract is the result of an event of Force Majeure.

14.2 For the purposes of this Clause, 'Force Majeure' means an event beyond the control

of the Bidder like acts of the Government of Haryana/UTKARSH Society either in its

sovereign or contractual capacity, war or revolution, fire, floods, epidemics,

quarantine restrictions and freight embargoes.


14.3 If a Force Majeure situation arises, Bidder shall promptly notify to the UTKARSH

Society in writing of such a condition and the cause thereof. Unless otherwise

directed by the UTKARSH Society in writing, Bidder shall continue to perform its

obligations under the Work Order/contract as far as reasonably practical, and shall

seek all reasonable alternative means for performance not prevented by the Force

Majeure event.

14.4 The UTKARSH Society may terminate the Work Order/contract, by giving a written

notice of minimum 15 days to Bidder, if as a result of Force Majeure, Bidder is

unable to perform a material portion of the services for a period of more than 30

days.

15.0 Arbitration: 15.1 All disputes, differences, claims and demands arising under or pursuant to or

touching the ‘RFP & Contract’ shall be referred to the sole arbitrator (Sole arbitrator

will be decided by UTKARSH Society, Panchkula).

15.2 This is notwithstanding the fact that the sole arbitrator may be connected in any

manner with the official process of finalizing the Work Order/Contract. The award of

the sole arbitrator shall be final and binding on both the parties under the provisions

of the Arbitration and Conciliation Act, 1996 or by statutory modification re-

enactment thereof for the time being in force. Such arbitration shall be held at

Panchkula (Haryana).

15.3 All disputes are subject to Panchkula Jurisdiction only.

16.0 Termination of Contract: 16.1 UTKARSH Society, Panchkula reserves the right to terminate the contract if the

performance of the Bidder is found to be unsatisfactory during the duration of the

contract by giving one month’s notice in writing without any financial implications on

UTKARSH Society,Panchkula.

17.0 Addition/Deletion Clause: 17.1 UTKARSH Society, Panchkula reserves all the rights to add or delete any SITs

during the duration of the contract. Payment for any addition of SITs will be made as

Pro-rata basis.

17.2 UTKARSH Society, Panchkula also reserves all the rights of accepting the whole or

any part of the RFP bids and the bidders shall be bound to perform the same at the

quoted rates.

17.3 Evaluation of the financial bid will be done on the basis of total amount mentioned by

the bidder on financial bids for ‘CAMC’/’Technology upgradation & CAMC’. However,


in case UTKARSH Society invokes its right to cancel whole or part of any item in the

financial bid, evaluation of remaining items will be done on individual item basis.

18.0 Rights regarding cancellation of RFP, acceptance & rejection of any bid(s): 18.1 UTKARSH Society, Panchkula reserves the right to accept any bid (s), and to annul

the RFP process and reject all bids at any time prior to award of contract, without

assigning reasons & without thereby incurring any liability to the affected bidder or

bidders or any obligation to inform the affected bidder or bidders. UTKARSH Society,

Panchkula reserves all the rights to cancel the partial or entire RFP process/bids

without giving any reasons to any of the parties at any stage.

18.2 UTKARSH Society, Panchkula reserves the right to select any one option (i) CAMC

with existing technology or (ii) CAMC with upgradation/new VSAT technology without

giving any reason.


Annexure – I (1 of 3)

List of Equipments of HUB (SIT & ROT) System, Teaching end & SIT for CAMC

List of Equipment & Subsystems of Ku-Band HUB (SIT & ROT) System for CAMC:- Sr. no. Name of Equipment Make Model Quantity

1. Modulator (for SIT) Viasat DM 240 VS One 2. Modulator (for ROT) Viasat DVB S2 - NTC 2277 One

3. Source Media Router IPE including OS & software

Viasat (Sky stream Networks) SMR 25 V4.3.3 One

4. GCUs Viasat Link Star

Four (Two in active use

+ Two as Cold standby)

5. TDU Viasat Link Star One

6. Power Distribution units Marway Power Systems MPD 100 IEC Four

7. LNB Viasat NJR2837H One

8. Sun Server with OS & Viasat software Sun Micro Systems SunFire V 210 One

9. Router Cisco Systems 2800 Series 2851 One

10. GPS & antenna (GPS 8 Satellite Synchronized Time & Frequency Standard

Brandwine Communications One

11. 25 Watt BUC system (Ku band) with surge protector, L-Band Converter & IFL

Agilis BUC 25 Watt L- Band Converter – AUC 28 series

One

12. L band splitter (1:16) ETL Systems One

13. AUPC +BDC Jisnu communications Ltd.

JC-SC-UL 21 + JC SC BT 11 One

14. LMS server with OS, TarinNet LMS software for 512 student end clients)

HP LMS Software –TrainNet (Robo Group)

Server CPU – HP Prolient ML110, Monitor HP 7540, KB & Mouse-HP

One

15. Antivirus Server with OS, McAfee antivirus server & 512 student end clients

HP Server CPU- Prolient ML350, Monitor 7540, KB & Mouse-HP

One

16. NMS Computer System with OS & NMS software Dell Optiplex GX 280 One

17. Multiplexer Scopus Network Technologies Codico RTM 3300 One

18. Encoder

Scopus Network Technologies / Scopus video Network

Codico E-1000 (Two no’s) & UE-9000 Universal Encoder (Two no’s)

Four

19. IRD Professional Receiver Decoder Scopus Video Networks Codico IRD-2600 One

20. ADA VDA unit (with 04 Audio cards, 04 video cards & 02 supplies) Leitch FR684 AV One

21. Audio Spectrum Display Wohler Technologies LM30-2 One

22. Monitoring Speaker (inbuilt amplifier) Genelec 8030 A Bi amplified

Monitoring system Three

23. HUB Antenna (3.8 meter) Prodelin One

24. 10 KVA UPS with boost up charger Electronics & Controls Power Systems Pvt. Ltd.

4310 One

25. Miscellaneous items (connecting wires, connectors, splitter, attenuators, internal batteries etc.)

As per equipments installation

Note:- All equipments, servers, systems & sub subsystems are with necessary Operating Systems (OS), softwares & firmwares etc.



Equipments & Subsystems of Teaching End (TE) for CAMC:- Sr. no. Name of Equipments Make Model Quantity

1.

TrainNet Teaching end Computer (with Nvidea Graphic card), Teaching end software, antivirus client

HP Teaching End Software- TrainNet (Robo Group)

CPU- Compaq DX6120 Monitor - HP 7540, KB & Mouse-HP

One

2.

Trainnet Video Server (with viewcast osprey 230 Video input card & graphic card), Trainnet Teaching end video server software, antivirus client

HP Teaching End Software- TrainNet (Robo Group)

CPU- Compaq DX6120 Monitor -HP 7540, KB & Mouse-HP

One

3. Camera (HandyCam) Sony TRV 285 E One 4. Camera (PTZ) Sony EVI D70P One 5. Digital Audio Video mixer Panasonic AG MX 70 One 6. Audio Mixer Shure SCM 410 One 7. Wireless Mike Beyerdynamic Opus One 8. Lapel mike Shure PGX1 - PGX4 One

9. Audio Amplifier System with Two Speakers Bosch /Ahuja

Bosch – Plena LBD 1906/100 OR Ahuja - SCB 80EM

One

10. 2 KVA UPS with isolation transformer

Electronics & Controls Power Systems Pvt. Ltd.

Accenta One

11. Miscellaneous items (connecting wires, connectors etc.)


Note:- All equipments, servers, systems & sub subsystems are with necessary Operating Systems (OS), softwares & firmwares etc.



Equipments & Subsystems at each Remote SIT Site for CAMC:- Sr. No. Name of Equipments Make Model Quantity

1. Ku Band Link equipments (consisting of LNB, BUC, RCST & IFL)

Viasat

LNB- Viasat internal Reference PLL KU band, BUC- 2 Watt, RCST- Viasat Linkstar

One each

2. Antenna (Ku band, 1.2 meters ) NP type with feed assembly set

Comsat /Prodeline One

3.

Student End Computer set (with View cast osprey 230/300 Audio Video input card & Nvidia GE 6200 graphic card), Trainnet Student End Software & antivirus client.

HP Student End Software- TrainNet (Robo Group)

Compaq DC 7600 OR DX6120 Monitor -HP 7540, KB & Mouse-HP

One

4. Projector HP/ Benq HP- VP 6310 OR Benq -MP611

One

5. Audio Amplifier System with Two Speakers Bosch /Ahuja

Bosch – Plena LBD 1906/100 OR Ahuja - SCB 80EM

One

6. Camera Set Sony TRV 285 E One

7. Wireless Mike Beyerdynamic OR Mipro

Beyerdynamic - Opus OR Mipro-MR801

One

8. 1 KVA UPS (with boost up charger & PMD)

Electronics & Controls Power Systems Pvt. Ltd.

Accenta One

9.

Miscellaneous (connecting wires, connectors, internal batteries, extension board Ceiling mount of Projector etc.)


Note:- 1. All equipments, servers, systems & sub subsystems are with necessary Operating

Systems (OS), softwares & firmwares etc. 2. There are two types of equipment configurations of Remote SITs having different make

& models of Equipments Like Projector (HP OR Benq ), Audio Amplifier (Bosch OR Ahuja ), Computer (Compaq DC 7600 OR DX6120 ) , Wireless mike (Beyerdynamic OR Mipro ), Antenna (Comsat OR Prodeline).


Annexure - II (1 of 2)

Schematic Block Diagram of the existing HUB, TE & SITs of Haryana Edusat Network

Schematic Block Diagram of Ku Band HUB (SIT & ROT) System:-


Annexure - II (2 of 2)

Schematic Block Diagram of the existing HUB, TE & SITs of Haryana Edusat Network

Schematic Block Diagram of Teaching End (TE) & SITs:-


Annexure - III

Addresses & Contact Details of Coordinators

(A) Haryana Edusat Network Coordinator details:

(1) Administrative Officer, UTKARSH Society, Haryana Edusat Network, Edusat Block, DIET Campus, Sector-2, Panchkula (Haryana) Ph.: 0172-2587710, Fax: 0172-2587403

(2) Manager (Technical),

UTKARSH Society, Haryana Edusat Network, Edusat Block, DIET Campus, Sector-2, Panchkula (Haryana) Ph.: 0172-2587710, Fax: 0172-2587403

(B) Hub & Teaching end site details:

(1) UTKARSH Society, Haryana Edusat Network,

Edusat Block, DIET Campus, Sector-2, Panchkula (Haryana) Ph.: 0172-2587710, Fax: 0172-2587403


Annexure – A

FINANCIAL BID

Financial bid for the CAMC of HUB (SIT & ROT) System, Teaching End (TE), 250 SITs ‘WITH EXISTING TECHNOLOGY’ for Two Years (1st & 2nd Year combined)

Sr. No Description Per

unit Quantity

Amount (in Rs.) inclusive of all types of taxes, custom duties, duties, transportation charges etc.

1.

CAMC of Ku-Band HUB (SIT & ROT) System including TrainNet LMS Server, Antivirus Server and one co-located SIT site

1 1

(In figures):

(In words):

2. CAMC of Teaching End (TE) 1 1 (In figures): (In words):

3. CAMC of Satellite Interactive Terminals 1 250

Unit Rate (amount quoted should be for one SIT) (In figures):

(In words):

Total Amount for the CAMC (Sr. No. 1 to 3 above) (In figures):

(In words):

4. Site visit charges for the rectification of SIT Site (if faulty). Per SIT site

(In figures): (In words):

5. *Shifting of SIT in the same location from one building to another (same campus) including site visit charges

1 (In figures):

(In words):

6. *Shifting of SIT from one location to another within same state (Haryana) including site visit charges

1 (In figures):

(In words):

Note: - (I) The evaluation for the ‘Sr. No’s 1 to 3 mentioned above’ will be done on the basis of total amount of

the Sr. No. 1,2 & 3 above. However, in case UTKARSH Society invokes its right to cancel whole or part of any item mentioned at Sr. No. 1 to 3, evaluation of remaining items will be done on individual item basis.

(II) All Systems, Equipments, Sub-systems Hardware, OS, Software, Firmware etc. are included in CAMC. (III) HUB (SIT&ROT), TE installed at UTKARSH Society, Panchkula (Haryana) and SITs installed at various

locations throughout Haryana State. (IV) * Shifting means dismantling the SIT equipment, transporting it to decided location and re installation &

commissioning at new location.

Name of the Company/Firm:……………………………………………………………………..…

Address for Correspondence:…………………………………………………………………….

………………………………………………………………………………………………………

Phone No:. ………………………………….. E-mail address:……………………………………

Date: ………………………. Full signature of the Bidder along with Seal:-


Annexure – B

FINANCIAL BID

Financial bid for the CAMC of HUB (SIT & ROT) System, Teaching End (TE), 250 SITs ‘WITH EXISTING TECHNOLOGY’ for ‘Third’ & ‘Fourth’ Years

Sr. No Description Per

Unit Quantity

Amount (in Rs.) inclusive of all types of taxes, custom

duties, duties, transportation charges etc.

Amount for Third

Year

Amount for Fourth Year

1.

CAMC of Ku-Band HUB (SIT & ROT) System including TrainNet LMS Server, Antivirus Server and one co-located SIT site

1 1

2. CAMC of Teaching End (TE) 1 1

3. CAMC of Satellite Interactive Terminals 1 250

Unit Rate (amount quoted should be for one SIT)


Total Amount for the CAMC (Sr. No. 1 to 3 above)



1


1

Note: - (I) The evaluation for the ‘Sr. No’s 1 to 3 mentioned above’ will be done on the basis of total amount of the Sr. No. 1,2 & 3 above. However, in case UTKARSH Society invokes its right to cancel whole or part of any item mentioned at Sr. No. 1 to 3, evaluation of remaining items will be done on individual item basis.

(II) All Systems, Equipments, Sub-systems Hardware, OS, Software, Firmware etc. are included in CAMC. (III) HUB (SIT&ROT), TE installed at UTKARSH Society, Panchkula (Haryana) and SITs installed at various


commissioning at new location.



………………………………………………………………………………………………………




Annexure – C (1 of 3) (FINANCIAL BID) Cost of Spares/Subsystems of HUB (SIT & ROT) System, TE & 250 SITs

Spares/Subsystems of KU Band HUB (SIT & ROT) System: - (Table 1 of 2)

Sr. No. Name of Equipment Make /

Model No. Amount per unit (in Rs.) inclusive

of all types of taxes, custom duties, duties, transportation charges etc.

1. Modulator (for SIT) 2. Modulator (for ROT)

3. Source Media Router IPE including OS & Software

4. GCU 5. TDU 6. Power Distribution unit 7. LNB

8. Sun Server Hardware including OS & Viasat software

9. Router

10. GPS Receiver set with antenna (GPS 8 Satellite Synchronized Time & Frequency Standard

11. 3.8 meters Ku Band Antenna Set (with reflector, feed, NP mount & assembly etc.)

12. 25 Watt BUC system (Ku band) with surge protector L-Band Converter & IFL

13. L band splitter (1:16) 14. AUPC + BDC

15. Hardware/Server for TrainNet LMS with OS, Monitor, Keyboard & Mouse

16. Trainnet LMS Server Software for HUB end & TE

17. Trainnet LMS Software for Client/Student end

18. Hardware/Server for Antivirus with OS, Monitor, Keyboard & Mouse

19. Antivirus Server software 20. Client of Antivirus software

21. NMS Computer (with OS, Software, Monitor, Keyboard & Mouse)

22. Multiplexer 23. Encoder 24. IRD Professional Receiver Decoder

25. ADA VDA unit (with 04 Audio cards, 04 video cards & 02 supplies)

Table Continued on next Page:-

Date:- ……………………………… Full signature of the Bidder along with Seal:-


Annexure – C (1 of 3) (FINANCIAL BID) Cost of Spares/Subsystems of HUB (SIT & ROT) System, TE & 250 SITs

Spares/Subsystems of KU Band HUB (SIT & ROT) System: - (Table 2 of 2)




26. ADA Card 27. VDA Card 28. Audio Spectrum Display 29. Monitoring Speaker (inbuilt amplifier) 30. HUB Antenna Set (3.8 meter) 31. 10 KVA UPS with boost up charger

32.

Miscellaneous items (connecting wires, connectors, splitter, attenuators, internal batteries etc.)

33.

Battery for UPS- SMF Type 12 Volts 100 AH (with 18 months full on site warrantee)

a. New Purchase: ………………

b. Under Buy Back: …………….

1. Amount shall inclusive of all necessary software, installation, commissioning & integration etc. to ensure the functionality of spares/equipments.

2. All the equipment to be supplied must be fully compatible & functional with existing equipment setup of Haryana Edusat Network.



………………………………………………………………………………………………………




Annexure – C (2 of 3) (FINANCIAL BID)

Cost of Spares/Subsystems of HUB (SIT & ROT) System, TE & 250 SITs

Spares/subsystems of Teaching End (TE):- Sr. No. Name of Equipment Make /



1. TrainNet Teaching End Computer with OS, TE software, Graphic card, Monitor, Keyboard & Mouse.

2.

TrainNet Video Server with OS, Video server software, Audio Video input card, Graphic card, Monitor, Keyboard & Mouse.

3. Camera (HandyCam) set 4. Camera (PTZ) set 5. Digital Audio Video mixer 6. Audio Mixer 7. Wireless Mike set 8. Lapel mike set

9. Audio Amplifier System with Two Speakers

10. 2 KVA UPS with isolation transformer & charger

11. Miscellaneous items (connecting wires, connectors, etc.)

12.

Battery for UPS- SMF Type 12 Volts 70 AH (with 18 months full on site warrantee)

a. New Purchase: ………………

b. Under Buy Back: …………….

1. Amount shall inclusive of all necessary software, installation, commissioning &

integration etc. to ensure the functionality of spares/equipments.




………………………………………………………………………………………………………






Spares/subsystems of Satellite Interactive Terminal (SIT): (Table 1 of 2)


Model No.

Amount per unit (in Rs.) inclusive of all types of taxes, custom duties, duties, transportation charges

etc.

1 1.2 meters Ku-Band Antenna Set (with reflector, feed, NP mount & assembly etc.)

2.a RCST (IDU) with necessary interface cables

2.b Ku-band 2w-BUC 2.c LNB Internal ref.PLL type

3 1 KVA UPS, its accessories like boost up charger & PMD etc. (without batteries)

4.a Student end CPU with OS 4.b Monitor 4.c Mouse 4.d Key Board 5.a Audio Video Input card with Connectors

5.b Video connecting cable for Audio Video Input Card (Camera to AV I/P card)

5.c XLR Audio Cable with connector (Wireless mike base to AV I/P card)

6 Graphics card

7 TrainNet client software (Downloaded from HUB) per client

8.a Video Handycam 8.b AV connecting wire (camera to card) 8.c Tripod for Handycam 8.d Power Adaptor of Handycam 9.a Audio Amplifier 9.b Speakers (2 no’s) for audio amplifier 9.c Audio wire (CPU to audio amplifier) 10.a Wireless Microphone Transmitter 10.b Wireless Microphone Receiver Base

10.c Power adaptor of wireless mike Receiver

11.a Projector 11.b Screen of Projector 11.c Ceiling mount kit for projector

11.d VGA Cable (CPU to Projector / Projector to Monitor)

12. Wooden Cabinet for housing indoor equipments

Table Continued on next Page:-

Date:- ……………………………… Full signature of the Bidder along with Seal:-




Spares/subsystems of Satellite Interactive Terminal (SIT): (Table 2 of 2)


Model No.

Amount per unit (in Rs.) inclusive of all types of taxes,

custom duties, duties, transportation charges etc.

13.a IFL RG-11 Cable (per meter) 13.b Connector for IFL RG-11 cable 14. Lamp for existing Benq projectors 15. Lamp for existing HP projectors

16. Miscellaneous (connecting wires, connectors, internal batteries, Extension board etc.

17. Battery for UPS- SMF Type 12 Volts 100 AH (with 18 months full on site warrantee)

a. New Purchase: ………………….. b. Under Buy Back: ………………….

1. Amount shall inclusive of all necessary software, installation, commissioning &

integration etc. to ensure the functionality of spares/equipments.




………………………………………………………………………………………………………




Annexure – D FINANCIAL BID

Financial bid for the “TECHNOLOGY UPGRADATION of existing HUB (SIT & ROT), Teaching End (TE), 250 SITs (including supply of necessary equipments in buy back of replaced spares with three years On-Site warrantee, installation, commissioning & integration of supplied spares AND CAMC of HUB (SIT & ROT), Teaching End (TE), 250 SITs for ‘Two Years’ (1st & 2nd Year combined) after the “Technology Upgradation”. Sr. No. Description Per

Unit Quanti

ty


1. Technology Upgradation of Ku Band HUB(SIT & ROT) System, LMS server and one co-located SIT site (Only equipment which are supplied due to change in VSAT technology)

1 1


2. Technology Upgradation of Teaching End (Only equipment which are supplied due to change in VSAT technology) 1 1


3. Technology Upgradation of Satellite Interactive Terminals of Haryana Edusat Network. (Only equipment which are supplied due to change in VSAT technology)

1 250

Unit Rate (amount quoted should be for one SIT) (In figures): (In words):

(A) Total Amount for the Technology Upgradation (Sr. No. 1 to 3 above)


4. CAMC of rest of equipments of Ku-Band HUB (SIT & ROT) System including LMS Server, Antivirus Server and one co-located SIT site (after technology upgradation)

1 1 (In figures): (In words):

5. CAMC of rest of equipments of Teaching End (after technology upgradation) 1 1


6. CAMC of rest of equipments of Satellite Interactive Terminals (after technology upgradation) of Haryana Edusat Network

1 250

Unit Rate (amount quoted should be for one SIT) (In figures): (In words):

(B) Total Amount for the CAMC after Technology Upgradation (Sr. No. 4 to 6 above)


(A+B) Total Amount for the Technology Upgradation and CAMC (Sr. No. 1 to 6 above)


7. Site visit charges for the rectification of SIT Site (if faulty). Per SIT site (In figures): (In words):

8. *Shifting of SIT in the same location from one building to another (same campus) including site visit charges 1


9. *Shifting of SIT from one location to another within same state (Haryana) including site visit charges 1


Note: - (I) The evaluation for the ‘Sr. No’s 1 to 6 mentioned above’ will be done on the basis of total amount of the Sr. No. 1,2,3,4,5 & 6 above. However, in case UTKARSH Society invokes its right to cancel whole or part of any item mentioned at Sr. No. 1 to 6, evaluation of remaining items will be done on individual item basis. (II) All Systems, Equipments, Sub-systems Hardware, OS, Software, Firmware etc. are included in CAMC. (III) HUB (SIT&ROT), TE installed at UTKARSH Society, Panchkula (Haryana) and SITs installed at various

locations throughout Haryana State. (IV) * Shifting means dismantling the SIT equipment, transporting it to decided location and re installation & commissioning at new location.

Name of the Company/Firm:……………………………………………………………………………….…………..… Address for Correspondence:………………………………………………………..……………………….…………. Phone No:. ……………………………………………. E-mail address:…………………….…………..……………… Date: ………………………. Full signature of the Bidder along with Seal:-


Annexure – E

FINANCIAL BID

Financial bid for the CAMC of HUB (SIT & ROT) System, Teaching End (TE), 250 SITs ‘AFTER TECHNOLOGY UPGRADATION’ for ‘Third’ & ‘Fourth’ Years

Sr. No Description Quantity


Amount for Third Year Amount

for Fourth Year

1. CAMC of Ku-Band HUB (SIT & ROT) System including TrainNet LMS Server, Antivirus Server and one co-located SIT site

1

……………………… CAMC Charges quoted are for the rest

of the Equipments and not for the equipments under warrantee. However,

all the equipments will remain under CAMC.

2. CAMC of Teaching End (TE) 1

……………………… CAMC Charges quoted are for the rest

of the Equipments and not for the equipments under warrantee. However,

all the equipments will remain under CAMC.

3. CAMC of Satellite Interactive Terminals 250


………………………

CAMC Charges quoted are for the rest of the Equipments and not for the

equipments under warrantee. However, all the equipments will remain under

CAMC.

Total Amount for the CAMC (Sr. No. 1 to 3 above)



1


1

Note: - (I) The evaluation for the ‘Sr. No’s 1 to 3 mentioned above’ will be done on the basis of total amount of the Sr. No. 1,2 & 3 above. However, in case UTKARSH Society invokes its right to cancel whole or part of any item mentioned at Sr. No. 1 to 3, evaluation of remaining items will be done on individual item basis.

(IV) All Systems, Equipments, Sub-systems Hardware, OS, Software, Firmware etc. are included in CAMC. (V) HUB (SIT&ROT), TE installed at UTKARSH Society, Panchkula (Haryana) and SITs installed at various


commissioning at new location. (V) In case of Third Year, CAMC charges quoted are for the rest of the equipments and not for the equipments

under warrantee. However, all the equipments will remain under CAMC. Name of the Company/Firm:……………..………………………………………………………………..… Address for Correspondence:……………………………….………………………………………………. …………………………………………………………………..……………………………………………… Phone No:. ………………………………….. E-mail address:…………………………………… Date: ………………………. Full signature of the Bidder along with Seal:-


ANNEXURE-F

ESCALATION MATRIX

Escalation Matrix for the issues related to “CAMC of HUB, TE & 250 SITs”.

Sr. No. Description Contact Details

1.

First Level of support (‘Project Engineer’ for the issues related to the “CAMC of HUB,TE & 250 SITs”)

Name: ………………………..…….……..

Full Office Address:-……………….…… …………………………….………….…………………………………………….……. Mobile Phone Number:-………………… Phone No…………………………………. FAX: ………………………………..……. Email Address:

2.

Second Level of Support If ‘Response & Solution’ not received from First Level. The ‘Response & Solution’ time of Second level of support is 24 Hours.

(Project Coordinator for the issues related to the “CAMC of HUB,TE & 250 SITs”).

Name: ………………………..…….……..


3.

Top Level of Support If ‘Response & Solution’ not received from Second Level. The ‘Response & Solution’ time of ‘Top Level of Support’ is 12 Hours.

(Chairman/Executive Director / Managing Director of the Bidder’s Company/Firm” for the issues related to the “CAMC of HUB,TE & 250 SITs”)

Name: ………………………..…….……..


(Bidder shall informed to UTKARSH Society, Panchkula in case of any change in Designation, substitution, Contact details etc.

Name of the Company/Firm:……………………………………………………………………

Address for Correspondence:…………………………………………………………………

……………………………………………………………………………………………………

Phone No:. ………………………………….. E-mail address:………………………………


Documents

th - cdnbbsr.s3waas.gov.in