Texas Workforce Texas Workforce CommissionCommissionBoard Contract Board Contract ManagementManagement

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2

Improve the consistency of RR deliveryImprove the consistency of RR delivery

Improve quality of RR servicesImprove quality of RR services

Accumulate insight and data to create Accumulate insight and data to create an accurate an accurate state-widestate-wide overview of RR overview of RR Share findings with stakeholdersShare findings with stakeholders Use to make policy and service Use to make policy and service

improvementsimprovements

Rapid Response is early Rapid Response is early intervention assistance to intervention assistance to

quickly transition dislocated quickly transition dislocated workers to their next workers to their next

employmentemployment3

A required service for A required service for Dislocated Workers under theDislocated Workers under the

Workforce Investment Act Workforce Investment Act (WIA)(WIA)

4(continued)

WIA regulations at Part 665, Subpart WIA regulations at Part 665, Subpart C, 665.300 – 665.340 spell out the C, 665.300 – 665.340 spell out the allowable activities under Rapid allowable activities under Rapid ResponseResponse

Act requires each state to have a Act requires each state to have a Dislocated Worker Unit to coordinate Dislocated Worker Unit to coordinate and provide Rapid Response servicesand provide Rapid Response services

5

2002 - Agency decentralized 2002 - Agency decentralized Rapid ResponseRapid Response

Boards were contracted to provide Boards were contracted to provide Rapid Response services locallyRapid Response services locally

Boards can use up to 25% of their WIA Boards can use up to 25% of their WIA Dislocated Worker allocation for Rapid Dislocated Worker allocation for Rapid Response services Response services

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Three primary types of notices Three primary types of notices indicate the need for a Rapid indicate the need for a Rapid

Response interventionResponse intervention

7(continued)

1.1. Worker Adjustment and Retraining Worker Adjustment and Retraining Notification (WARN Notice) sent to the Notification (WARN Notice) sent to the Texas Workforce CommissionTexas Workforce Commission

2.2. Public notice in a newspaper or other Public notice in a newspaper or other mediamedia

3.3. Rapid Response Layoff/Notification Rapid Response Layoff/Notification Action formAction form

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The Worker Adjustment and The Worker Adjustment and Retraining Notification Act Retraining Notification Act

(WARN) ─ federal legislation (WARN) ─ federal legislation requiring a 60-day notification requiring a 60-day notification

of a layoffof a layoff

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Processes layoff noticesProcesses layoff notices– disseminates layoff notices to local disseminates layoff notices to local

RR Coordinators and EDsRR Coordinators and EDs– assigns Control Number for assigns Control Number for

TWIST data entry at local levelTWIST data entry at local level

10(continued)

Maintains layoff databaseMaintains layoff database

Disseminates layoff database Disseminates layoff database reports to: reports to:

– TWC CommissionersTWC Commissioners– TWC Executive StaffTWC Executive Staff

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• Job SearchJob Search

• Stress/Change Stress/Change ManagementManagement

• Crisis CounselingCrisis Counseling• Financial/Debt Financial/Debt

ManagementManagement

• Labor Market Labor Market InformationInformation

• Job FairsJob Fairs

• Worker Transition Worker Transition Committees*Committees*

• Worker Transition Worker Transition Centers*Centers*

* Usually reserved for plant closures or large layoffs affecting 200 or more workers 12

Rapid Response interventions Rapid Response interventions result in:result in:

• decreased absenteeismdecreased absenteeism

• increased productivityincreased productivity

• less stress and unacceptable behaviorless stress and unacceptable behavior

• decreased workplace and domestic decreased workplace and domestic violenceviolence

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The more quickly Rapid Response interventions begin, the more time workers have to prepare for re-entry into the

workforce

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16

On-site group services and meetings promote:• convenience

• ease of access

• familiar surroundings for workers

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Consider customer choice:

• time• place• content (Rapid Response Survey)

• location • duration

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• Accurate• Consistent• Locally-driven

Include non-job specific referrals to services and agencies

• Timely• Specific to the

work site

Useful information is:

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Rapid Response in-kind, cash, or tax credit resources may be combined with other available resources from the:• employer• union

• community• economic development

activities

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• Differences in programs and funding sources must be invisible to the customer

• Coordination is the key to providing services through multiple organizations

21

To promote awareness and maximize the success of reemployment events and services, apply comprehensive, ongoing marketing outreach to:

•employers•workers

• organized labor• community groups

22

The Rapid Response team can coordinate layoff aversion strategies that: •help retain or save jobs•extend the range of tools and relationships with other programs and organizations •refer companies to other helpful entities

(continued)

23

The focus of a layoff aversion strategy could be to:

•help the company make changes to reduce or avoid layoffs•find a buyer to keep the workforce intact

24

Set measurable goals that identify when local programs:

•are successful•have problems that require changes

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Enhance your flexibility to meet workforce needs with additional partnerships

•The local Job Center•Unemployment insurance•Trade Adjustment Assistance (TAA)•Local economic development agencies

(continued)

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Appropriate involvement of other groups may include:

•vocational rehabilitation•child care agencies•mental health services•community-based organizations

WARN/Layoff NotificationWARN/Layoff Notification Employer ContactEmployer Contact Employee OrientationsEmployee Orientations Provisions of Rapid Response Provisions of Rapid Response

servicesservices Transition to WIA DW ProgramTransition to WIA DW Program

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