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TEXAS A&M UNIVERSITY LIBRARIES
Colleen Cook, Texas A&M University
Martha Kyrillidou, Association of Research Libraries
TEXAS A&M UNIVERSITY LIBRARIES
• ARL New Measures toolkit, StatsQUAL: LibQUAL+, ClimateQUAL, MINES for Libraries
• ARL descriptive statistics 1907 -
TEXAS A&M UNIVERSITY LIBRARIES
• What distinguishes a research library today?
TEXAS A&M UNIVERSITY LIBRARIES
• Call for qualitative data• Too limited by descriptive statistics• Profiles• Timeframe < 5 years
TEXAS A&M UNIVERSITY LIBRARIES
• Collections and services
• The special role of Special Collections
• Collaborations a key means to success
• Physical spaces for teaching and learning primarily geared for undergraduates
• How to describe value to the institution
TEXAS A&M UNIVERSITY LIBRARIES
• Instruction and information literacy
• Digital collections & institutional repositories
• Assessment• Service quality – listening to users
• Innovative means of providing access and website issues
TEXAS A&M UNIVERSITY LIBRARIES
• Open access
• Scholarly communication
• Copyright
TEXAS A&M UNIVERSITY LIBRARIES
• In addition to “Reference transactions” : Virtual chat sessions, consultations
• Move to substitute titles for monographic volume and serial subscription count to reflect depth of content
• Interlibrary loan borrowing, lending
TEXAS A&M UNIVERSITY LIBRARIES
• Ability to describe strengths & contributions signaling value to the institution
in an open-ended fashion: To tell a story
• Timely, easily changeable
• Taken together cover the gamut of ARL services, collections, contributions
• Subjective
TEXAS A&M UNIVERSITY LIBRARIES
• Not numbers (some people, some provosts want them) – can’t rank, discern differences statistically
• Are not simple, easily assimilated counts
• Not objective
• Are not represented easily in numbers and tables – require more intellectual energy to digest, draw conclusions
TEXAS A&M UNIVERSITY LIBRARIES
• As a source of self reported data useful to others for comparisons, best practices and vicarious learning
• As a source of mining possible new variables to use in descriptive statistics
TEXAS A&M UNIVERSITY LIBRARIES
TEXAS A&M UNIVERSITY LIBRARIES