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Beyond WordPress: The Marketing Technology in Local and National Companies Mark Kelly CEO, The Marketing Advisors Group All information contained in the following pages is considered proprietary to The Marketing Advisors Group. It intended for the sole use of the recipient of the presentation, and it is not to be distributed. 1

Technology in Local and National Companies …...Beyond WordPress: The Marketing Technology in Local and National Companies Mark Kelly CEO, The Marketing Advisors Group All information

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Page 1: Technology in Local and National Companies …...Beyond WordPress: The Marketing Technology in Local and National Companies Mark Kelly CEO, The Marketing Advisors Group All information

Beyond WordPress: The Marketing Technology in Local and National CompaniesMark KellyCEO, The Marketing Advisors Group

All information contained in the following pages is considered proprietary to The Marketing Advisors Group. It intended for the sole use of the recipient of the presentation, and it is not to be distributed.1

Page 2: Technology in Local and National Companies …...Beyond WordPress: The Marketing Technology in Local and National Companies Mark Kelly CEO, The Marketing Advisors Group All information

@mgkelly 2

Who Can Hear This?

Page 3: Technology in Local and National Companies …...Beyond WordPress: The Marketing Technology in Local and National Companies Mark Kelly CEO, The Marketing Advisors Group All information

@mgkelly 3

INTRODUCTIONLet’s Set The Foundation

Page 4: Technology in Local and National Companies …...Beyond WordPress: The Marketing Technology in Local and National Companies Mark Kelly CEO, The Marketing Advisors Group All information

@mgkelly 4

WHAT IS MARKETING?In One Word

Page 5: Technology in Local and National Companies …...Beyond WordPress: The Marketing Technology in Local and National Companies Mark Kelly CEO, The Marketing Advisors Group All information

5

A ConnectingBRIDGE

Page 6: Technology in Local and National Companies …...Beyond WordPress: The Marketing Technology in Local and National Companies Mark Kelly CEO, The Marketing Advisors Group All information

@mgkelly 6

WHAT IS MARKETING TECHNOLOGY?A Hierarchical Approach

Page 7: Technology in Local and National Companies …...Beyond WordPress: The Marketing Technology in Local and National Companies Mark Kelly CEO, The Marketing Advisors Group All information

@mgkelly

Predictive Analytics, Personalized Journeys, IoT, ai, Full Automation

Account Based Marketing, BI, Contribution, Attribution, Marketing Resource Management, RevOps

CRM, Email Marketing, SEO, Web Analytics, Visitor Tracking, Landing Pages, Content, Lead Management, Contact Management, Advertising

Database of Contacts, Website, Email, Social Media Presence, Brand Story, Phone

Marketing Automation, Digital Asset Management, Content Marketing, Social Marketing, Digital Optimization, Data, Remarketing

Level 1

Level 2

Level 3

Level 4

Baseline

7

Technology Stack PrioritizationMarketing/Sales Technology Hierarchy of Needs

Page 8: Technology in Local and National Companies …...Beyond WordPress: The Marketing Technology in Local and National Companies Mark Kelly CEO, The Marketing Advisors Group All information

@mgkelly 8

THE SURVEY & OUTCOMESLet’s Get Going!

Page 9: Technology in Local and National Companies …...Beyond WordPress: The Marketing Technology in Local and National Companies Mark Kelly CEO, The Marketing Advisors Group All information

@mgkelly 9

Thank YouThank you to those Companies who Participated

Page 10: Technology in Local and National Companies …...Beyond WordPress: The Marketing Technology in Local and National Companies Mark Kelly CEO, The Marketing Advisors Group All information
Page 11: Technology in Local and National Companies …...Beyond WordPress: The Marketing Technology in Local and National Companies Mark Kelly CEO, The Marketing Advisors Group All information

@mgkelly 11

The Ultimate List of Marketing Technology SolutionsAll of the Martech 5,000 Companies

bit.ly/wckc18

Page 12: Technology in Local and National Companies …...Beyond WordPress: The Marketing Technology in Local and National Companies Mark Kelly CEO, The Marketing Advisors Group All information

@mgkelly 12

THE MARKETING STACKA Few Examples

Page 13: Technology in Local and National Companies …...Beyond WordPress: The Marketing Technology in Local and National Companies Mark Kelly CEO, The Marketing Advisors Group All information

@mgkelly 13

5 Common Elements of Most MarTech StacksHigh-Level Takeaways - What We Learned

1. CRM

2. Marketing Automation/Sales Enablement

3. Project Management/Collaboration

4. BI/Analytics

5. Spreadsheets

Page 14: Technology in Local and National Companies …...Beyond WordPress: The Marketing Technology in Local and National Companies Mark Kelly CEO, The Marketing Advisors Group All information

@mgkelly 14

A Sample B2B Digital StackCisco

Page 15: Technology in Local and National Companies …...Beyond WordPress: The Marketing Technology in Local and National Companies Mark Kelly CEO, The Marketing Advisors Group All information

@mgkelly 15

Page 16: Technology in Local and National Companies …...Beyond WordPress: The Marketing Technology in Local and National Companies Mark Kelly CEO, The Marketing Advisors Group All information

@mgkelly 16

COMPANY INFOA Few Examples

Page 17: Technology in Local and National Companies …...Beyond WordPress: The Marketing Technology in Local and National Companies Mark Kelly CEO, The Marketing Advisors Group All information

@mgkelly 17

42%Companies admitting

their tech is fragmented

Source:WalkerSands

Page 18: Technology in Local and National Companies …...Beyond WordPress: The Marketing Technology in Local and National Companies Mark Kelly CEO, The Marketing Advisors Group All information

@mgkelly 18

21%Companies using a Single-Vendor Suite

Source:WalkerSands

Page 19: Technology in Local and National Companies …...Beyond WordPress: The Marketing Technology in Local and National Companies Mark Kelly CEO, The Marketing Advisors Group All information

@mgkelly 19

48%Companies using

best-of-breed, multi-point solutions

Source:WalkerSands

Page 20: Technology in Local and National Companies …...Beyond WordPress: The Marketing Technology in Local and National Companies Mark Kelly CEO, The Marketing Advisors Group All information

@mgkelly 20

27%Companies with

integrated Best-in-Breed Stacks

Source:WalkerSands

Page 21: Technology in Local and National Companies …...Beyond WordPress: The Marketing Technology in Local and National Companies Mark Kelly CEO, The Marketing Advisors Group All information

@mgkelly 21

MARKETER INFOA Few Examples

Page 22: Technology in Local and National Companies …...Beyond WordPress: The Marketing Technology in Local and National Companies Mark Kelly CEO, The Marketing Advisors Group All information

@mgkelly 22

88%Marketers who regularly use more than 1 Martech

toolSource:WalkerSands

Page 23: Technology in Local and National Companies …...Beyond WordPress: The Marketing Technology in Local and National Companies Mark Kelly CEO, The Marketing Advisors Group All information

@mgkelly 23

69%Marketers who feel their

companies’ current martech helps them do

their job betterSource:WalkerSands

Page 24: Technology in Local and National Companies …...Beyond WordPress: The Marketing Technology in Local and National Companies Mark Kelly CEO, The Marketing Advisors Group All information

@mgkelly 24

3%Marketers getting full

value out of their tools

Source:WalkerSands

Page 25: Technology in Local and National Companies …...Beyond WordPress: The Marketing Technology in Local and National Companies Mark Kelly CEO, The Marketing Advisors Group All information

@mgkelly 25

THE PROGRESSION OF TECHNOLOGYA Financial Organization Example

Page 26: Technology in Local and National Companies …...Beyond WordPress: The Marketing Technology in Local and National Companies Mark Kelly CEO, The Marketing Advisors Group All information

@mgkelly 26

Is This Forever?Tech Solutions Evolve Over Time

Page 27: Technology in Local and National Companies …...Beyond WordPress: The Marketing Technology in Local and National Companies Mark Kelly CEO, The Marketing Advisors Group All information

@mgkelly 27

THE MOST POPULAR SOLUTIONSThe envelopes please...

Page 28: Technology in Local and National Companies …...Beyond WordPress: The Marketing Technology in Local and National Companies Mark Kelly CEO, The Marketing Advisors Group All information
Page 29: Technology in Local and National Companies …...Beyond WordPress: The Marketing Technology in Local and National Companies Mark Kelly CEO, The Marketing Advisors Group All information

@mgkelly 29

Let’s Dig into the TrendsHow Will We Examine This?

Page 30: Technology in Local and National Companies …...Beyond WordPress: The Marketing Technology in Local and National Companies Mark Kelly CEO, The Marketing Advisors Group All information

@mgkelly 30

Which MarTech Categories are Most Popular?Total 2,623 Vendors mentioned across 110 Stacks Collected

Source:boardview.io

Page 31: Technology in Local and National Companies …...Beyond WordPress: The Marketing Technology in Local and National Companies Mark Kelly CEO, The Marketing Advisors Group All information

@mgkelly 31

The Top 10 Most Mentioned Companies?Of the 2,623 Vendors Mentioned

1. Google Analytics (76%) 2. Linkedin (65%)3. Twitter (62%) 4. Facebook (61%)5. Salesforce (61%)6. Wordpress (52%)7. Google Adwords (50%)8. Youtube (38%)9. Marketo (34%)10. Slack (34%)

Page 32: Technology in Local and National Companies …...Beyond WordPress: The Marketing Technology in Local and National Companies Mark Kelly CEO, The Marketing Advisors Group All information

@mgkelly 32

Which MarTech tools are most popular in each category?

Page 33: Technology in Local and National Companies …...Beyond WordPress: The Marketing Technology in Local and National Companies Mark Kelly CEO, The Marketing Advisors Group All information

@mgkelly 33

Let’s Dig into the TrendsHow Will we Examine this?

Page 34: Technology in Local and National Companies …...Beyond WordPress: The Marketing Technology in Local and National Companies Mark Kelly CEO, The Marketing Advisors Group All information

@mgkelly 34

Which MarTech sub-categories are most popular?% of Total Companies Mentioned

1. Search & Social Advertising (11.8%)2. Marketing Automation & Campaign/Lead Management (6.1%)3. SEO (6.0%)4. Collaboration (5.3%)5. CMS & Web Experience Management (4.3%)6. Sales Automation, Enablement & Intelligence (3.9%)7. Native/Content Advertising (3.2%)8. Social Media Marketing & Monitoring (3.1%)9. Optimization, Personalization & Testing (3.0%)10. Audience/Marketing Data & Data Enhancement (2.6%)

Page 35: Technology in Local and National Companies …...Beyond WordPress: The Marketing Technology in Local and National Companies Mark Kelly CEO, The Marketing Advisors Group All information

@mgkelly 35

Search & Social AdvertisingWhich Tools Were Most Popular? 1. Twitter

2. Facebook

3. Google Adwords

Page 36: Technology in Local and National Companies …...Beyond WordPress: The Marketing Technology in Local and National Companies Mark Kelly CEO, The Marketing Advisors Group All information

@mgkelly 36

Marketing Automation & Campaign/Lead MgmtWhich Tools Were Most Popular? 1. Salesforce

2. Marketo

3. Hubspot

Page 37: Technology in Local and National Companies …...Beyond WordPress: The Marketing Technology in Local and National Companies Mark Kelly CEO, The Marketing Advisors Group All information

@mgkelly 37

SEOWhich Tools Were Most Popular? 1. Google Analytics

2. MOZ

3. SEMRush

Page 38: Technology in Local and National Companies …...Beyond WordPress: The Marketing Technology in Local and National Companies Mark Kelly CEO, The Marketing Advisors Group All information

@mgkelly 38

CollaborationWhich Tools Were Most Popular? 1. Slack

2. Dropbox

3. Google+

Page 39: Technology in Local and National Companies …...Beyond WordPress: The Marketing Technology in Local and National Companies Mark Kelly CEO, The Marketing Advisors Group All information

@mgkelly 39

CMS & Web Experience ManagementWhich Tools Were Most Popular? 1. WordPress

2. Adobe Creative Cloud

3. Slideshare

Page 40: Technology in Local and National Companies …...Beyond WordPress: The Marketing Technology in Local and National Companies Mark Kelly CEO, The Marketing Advisors Group All information

@mgkelly 40

Sales Automation, Enablement & IntelligenceWhich Tools Were Most Popular? 1. Salesloft

2. Salesforce Pardot

3. Datanyze

Page 41: Technology in Local and National Companies …...Beyond WordPress: The Marketing Technology in Local and National Companies Mark Kelly CEO, The Marketing Advisors Group All information

@mgkelly 41

Native/Content AdvertisingWhich Tools Were Most Popular? 1. LinkedIn

2. Disqus

3. Outbrain

Page 42: Technology in Local and National Companies …...Beyond WordPress: The Marketing Technology in Local and National Companies Mark Kelly CEO, The Marketing Advisors Group All information

@mgkelly 42

Social Media Marketing & MonitoringWhich Tools Were Most Popular? 1. Hootsuite

2. Buffer

3. Sproutsocial

Page 43: Technology in Local and National Companies …...Beyond WordPress: The Marketing Technology in Local and National Companies Mark Kelly CEO, The Marketing Advisors Group All information

@mgkelly 43

Optimization, Personalization & TestingWhich Tools Were Most Popular? 1. Optimizely

2. Unbounce

3. PFL

Page 44: Technology in Local and National Companies …...Beyond WordPress: The Marketing Technology in Local and National Companies Mark Kelly CEO, The Marketing Advisors Group All information

@mgkelly 44

Audience/Marketing Data & Data EnhancementWhich Tools Were Most Popular? 1. Zoominfo

2. Discoverorg

3. Builtwith

Page 45: Technology in Local and National Companies …...Beyond WordPress: The Marketing Technology in Local and National Companies Mark Kelly CEO, The Marketing Advisors Group All information

@mgkelly

TECH ADOPTIONWhat are the Obstacles?

45

Page 46: Technology in Local and National Companies …...Beyond WordPress: The Marketing Technology in Local and National Companies Mark Kelly CEO, The Marketing Advisors Group All information

@mgkelly 46

Obstacles to MarTech Adoption

1. Budget (50%)2. Internal Resistance to Change (25%)3. Difficulty of implementation/integration (24%)4. Lack of Information (13%)5. Lack of executive buy-in (12%)6. We don’t need new marketing technology (10%)7. Lack of interest (10%)8. Nothing meets our needs (7%)

Source:WalkerSands

Page 47: Technology in Local and National Companies …...Beyond WordPress: The Marketing Technology in Local and National Companies Mark Kelly CEO, The Marketing Advisors Group All information

@mgkelly

A Few Thoughts on the StacksWhat Did We Learn?

47

● Martech stacks do change over time.

● These changes don’t happen overnight, but over years.

● It’s not always additive: systems are added, removed, and replaced.

● Three hyphenated words: best-of-breed.

● A big part of martech stacks are the specific functionality for the business itself

Page 48: Technology in Local and National Companies …...Beyond WordPress: The Marketing Technology in Local and National Companies Mark Kelly CEO, The Marketing Advisors Group All information

@mgkelly 48

Keys to Fully Leveraging Your Marketing StackThe Top 5

1. Improve Strategy

2. Better Defined KPIs

3. Better Analytics

4. More Data

5. More Training

Page 49: Technology in Local and National Companies …...Beyond WordPress: The Marketing Technology in Local and National Companies Mark Kelly CEO, The Marketing Advisors Group All information

@mgkelly 49

THE FUTURE OF MARKETING TECHNOLOGYWhere is This Ship Headed?

Page 50: Technology in Local and National Companies …...Beyond WordPress: The Marketing Technology in Local and National Companies Mark Kelly CEO, The Marketing Advisors Group All information

@mgkelly 50

What Technology will Impact Marketing most in 2018?

Page 51: Technology in Local and National Companies …...Beyond WordPress: The Marketing Technology in Local and National Companies Mark Kelly CEO, The Marketing Advisors Group All information

@mgkelly

KEY TAKEAWAYSWhat Matters Most?

51

Page 52: Technology in Local and National Companies …...Beyond WordPress: The Marketing Technology in Local and National Companies Mark Kelly CEO, The Marketing Advisors Group All information

@mgkelly 52

Boiling it Down - How do I Think About This?What Can You Focus on Today

1. BE DELIBERATE & INTENTIONAL

2. Develop a System of Record for your Customer Data

3. For each Persona, know the Who, What, Where,Why & How

4. Prioritize #3

5. See #1 when buying Technology

Page 53: Technology in Local and National Companies …...Beyond WordPress: The Marketing Technology in Local and National Companies Mark Kelly CEO, The Marketing Advisors Group All information