Team Building Leadership Skills

8/2/2019 Team Building Leadership Skills

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Ordinary PeopleOrdinary People--Extraordinary Life's!Extraordinary Life's!

Ordinary PeopleOrdinary People--Extraordinary Life's!Extraordinary Life's!

Seek the Leader in you!Seek the Leader in you!

Team Building andLeadership Skills



I will pay more for the ability to

deal with people than for anyother ability under the sun´

- John D. Rockfeller



Team LeaderTeam Leader

Your first and foremost job as a Leader is to

take charge of your own energy and then

orchestrate the energy of those around you´

- Peter Drucker



DynamicDynamicTeamTeam

HighPerforming

Interdependent

Confident



A Dynamic TeamA Dynamic Team

y Clearly states its mission and goals;

y Operates creatively;

y Focuses on results;

y

Clarifies roles and responsibilities;y Is well organized;

y Builds upon individual strengths;

y Supports leadership and each other;

y Resolves disagreement;

y Communicates openly;

y Evaluates its own effectiveness.



Steps to build a µDynamic¶ Team

Drive

Map out your team¶s

mission statement.

Define its purpose of

existance.

Chart out the team¶s

goals and priorities.

Register your ³rules of

the road´ -

Guidelines.



Drive

Strive

Clarify team

members¶ roles and

responsibilities.

Set realistic goals.

Identify roadblocks.

Draw up action plans.




Drive

Strive

Thrive

Provide feedback.

Commit to conflict

resolution.

Collaborate for

creativity.

Deal with decision

making -

Empowerment




Drive

Strive

Arrive

Thrive

Celebrate

success.

Keep track ofprogress.

Consistently

encourageinvolvement.

Revitalise team

meetings.




Drive

Strive

Revive

Arrive

Thrive

Unwelcome intrusions / changes disruptplans. Eg. 2 members quit / new

project. Restructuring of department ?

Need to backtrack few steps toregroup.

Reestablish team¶s goals, priorities & re-

look at responsibilities.




TheThe µµDynamicDynamic¶¶ TeamTeam

Drive

Strive

Revive

Arrive

Thrive



Towards building a healthy teamTowards building a healthy team

Hold team meetings regularly.

Make them interesting - share information.

Involve team members in discussion & activities.

Make them responsible for team processes.

Encourage problem solving & sharing of ideas.

Share success.

Timely recognition & appreciation.



Symptoms of poor teamworkSymptoms of poor teamwork

Guarded communication.

Lack of disagreements.

Unwilling to share information.

Ineffective team meetings.

Unrealistic goals.

Unhealthy competition.

Little faith in others.



After the Team ChallengeAfter the Team Challenge

Observer¶s comments on group behaviour and

performance.

How did you feel at the different stages of the

exercise?

Did the team develop a successful strategy to cope

with destructive members?

How did you feel to be a saboteur ?

What are the positive and negative aspects ofcompetition?

What are your learnings ???



Different Roles in a teamDifferent Roles in a team

Knowledge Contributor

Process Observer

People Supporter

Challenger

Listener

Summarizer

Conciliator Mediator

Gatekeeper

Team Enhancing Roles Team Impeding Roles

Concealer

Pessimist

Squelcher

People diagnoser

Dominator

Flaw Finder Naysayer



TheµOK

¶Corral



Transactional AnalysisTransactional Analysis

What is TA?

y A model for understanding human behavior

y

Three Ego States (parent, adult, and child) or³

parts ofthe brain´

Parent's is a language of values

Adult's is a language of logic and rationality

Child's is a language of emotions

y Effective functioning in the world depends on theavailability of all three, intact ego states.



Parent egoParent ego

y What are the Parent Types?

Prejudicedx (lacks facts & logic)

Nurturingx (caring and sympathetic behavior)

Criticalx (fault-finding, condescending«)



The Child (Ego) in all of usThe Child (Ego) in all of us««

y Represents the feeling/emotionalpart of us.

y Includes the impulses, feelings, andbehaviors that comes naturally to asmall child.

y Often referred to as theµemotional¶ part of us.



The Child EgoS

tateThe Child EgoS

tate

y A Child is«

ImpulsiveSelf Centered

Pleasure

LovingAngry Fearful

Happy

Rebellious

Sad

Aggressive



The Adult EgoThe Adult Ego

y That part of us that deals objectively with

reality (why is t his important ?)

Gathers objective information

Organizes

Tests reality

Computes dispassionately



Claude Steiner, PhDClaude Steiner, PhD

Being able to see things as they are without

the emotional attachments and aversions of our Child and

without the prejudices of our Parent (be they that I/You are

OK or not) gives us the power to make

decisions on the basis of the closest approximation

to reality that we can attain given our experience

at the moment.´



So what about the Adult EgoSo what about the Adult Ego««

y Looks at the past but doesn¶t dwell on it.

Think of a person who lives in the

past«what other characteristics do yousee in them?

y Focuses on information and objectively

analyzes data to make decisions.

y Often referred to as the computer part of us.



EgoP

ortraitsEgoP

ortraits

y Most people have a favorite ego state.

y when at work where do people spendmost of their time?

y What about with family?



The Parent Ego:The Parent Ego:

AP C

What are characteristics of someone with alarge adult ego?



The Adult Ego:The Adult Ego:AP C

What are characteristics of someone with a largeadult ego?



The Child Ego:The Child Ego:AP

C



ContaminationContamination««

y Occurs when prejudice, beliefs, pre-

conceived notions are so strongly heldthat they contaminate the adult¶s ability

to think logically.

C A

P



YOU¶

RE OK

I¶m OK

You¶

re OK

I¶m Not OK

You¶

re OK

I¶m OK

You¶re Not OK

I¶m Not OK

You¶re Not OK

I¶M

OK

I¶M NOTOK

YOU¶RE NOT OK

The µOK¶ Corral



Examples and Characteristics

I¶m OK, You¶re OK - I feel good about my own

performance and the whole team is doing very well

now.

Characteristics:

Mutual respect. Collaboration, Construtive

approach to problems and disagreements.

Confidence. Refusal to put self or others down



I¶m OK, you µre not OK- The boss really likes my effort.

He didn¶t say much about yours, though

Characteristics:

Smugness. Superiority. Competitiveness regardless of

cost to others. Will put others down readily and with

enjoyment. Hostility. Constantly looking for errors by

others. Victimization and harassment of others.

Characteristics ... (Contd)



I¶m not OK, you¶re OK- Other people are so much

better at their jobs than I am.

Characteristics:

Feelings of inadequacy and powerlessness.

Withdrawal. Under valuing of own skills and abilities.Running away from Problems.

I¶m not OK, you¶re not OK - We¶ve made a mess of this

project. It¶

s just terrible. Characteristics :

Hopelessness. Sense of getting nowhere. µ Why

bother?¶



Appreciation:Appreciation:Key to Effective Team WorkKey to Effective Team Work

y 46% of people who quit their job do so

because they feel unappreciated!

- US Dept. of Labour



Team Work is no accident,

it is the by-product of

good leadership!



Mental blocks / Inner barriers thatMental blocks / Inner barriers thathinders effective team workinghinders effective team working

They are built from your assumptions on how you &

others should work.

They gradually transform into rules governing you -

your response to people & situations.

One believes them unquestioningly .

One doesn¶t think of them, or recognize them as

sources of ineffectiveness at work.

What are they??



y Denial :

I don¶t see a

problem, so it

isn't there.



y Blind Spots &shortcuts

What I don¶tlike can¶t be

important



y Self Interest

Always look

out for No. 1



Mind reading

People should

know what I

want without

being told !



Blame

If something has

gone wrong, it

has to besomebody¶s

fault.



Being nice

Being nice to

Avoid conflictat all cost.



Perfection

If it¶s not

perfect its

nothing



Excuses

There is always

a good reason

why I don¶tfollow the rules

everyone worksby.



Being right

There¶s a right

way & a wrongway, my wayis always right.



Emotional IntelligenceEmotional Intelligence

Where the 20th century was driven by

IQ,

the key to success in the 21st Century

will beEQ - Emotional Quotient



The Stages of Effective TeamThe Stages of Effective Team

ManagementManagement

y New Manager - ³I did it´

y ExperiencedManager - ³We did it´

y Leader - ³You did it´



A Team that is :

Open to ideas.

Eager to communicate. Focused on its goals.

Accepting of all members.

. . . is DYNAMIC.



Good Managers know how to cut:

They trim costs, reengineer & restructure.

Leaders know how to grow:They realize you can¶t shrink your way to

Greatness!

Documents

Team Building Leadership Skills