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    (Please retain this document for your reference. Comprises 7 sides of a4, printed on 4 sheets)

    General Terms and Conditions for the Letting of a Property

    1: INITI! "I#ITfter the initial recommendation or contact an appointment $ill %e made for us to &isit theProperty to ta'e eneral notes on the accommodation and photoraphs. e $ill then discuss $ith you any chanes that may %e necessary prior to lettin*consider $hether to let the property on a furnished or unfurnished %asis* inform you of your responsi%ilities particularly in matters reardin safety* informyou of the leal implications of lettin* inform you of the Tenants responsi%ilities* discuss the rent to %e souht and clarify our fee structure. +ou $ill %ereuested to supply confirmation of your identity in accordance $ith the pre&ailin -oney !aunderin leislation.

    : P/I0/ T0 !TTIN2+ou must ensure that the Premises is fit to %e let. ppliances should comply $ith the safety reulations detailed later in the 2eneral Terms and Conditions ofthis reement. ll machines, as appliances and electrical oods should %e in full $or'in order, ha&e %een recently ser&iced, chec'ed for safety, and ha&eclear instructions for use.

    3: C!NIN2Properties should %e thorouhly cleaned and ardens, if applica%le, should %e in ood seasonal condition. 0n reuest $e can arrane for the cleanin of thePremises.

    4: -/TIN2e $ill mar'et your Premises to inform suita%le applicants of the a&aila%ility of your Premises. e $ill erect a To5!et %oard at the Premises. Please notify usin $ritin if you ha&e pre&iously areed not to erect a To5!et %oard $ith the freeholder or other interested party, or local %ye5la$s or conser&ation arearestrictions pre&ent the erection of a %oard.

    6: "IIN2#s and $hen $e are approached %y applicants interested in &ie$in your Premises $e $ill either accompany these applicants as they &ie$ ainin access%y 'eys pro&ided %y you, or arrane a mutually con&enient appointment for them to meet you at the Premises (e $ill accompany them at your reuest) or ifthe Property is tenanted arrane $ith the Tenants access for us to allo$ our applicants to &ie$ the Property.

    : /8/NC#hen an applicant demonstrates an interest in your Premises $e $ill instiate a referencin process usin a reputa%le referencin aency. lthouh $e $illta'e all reasona%le precautions to o%tain a suita%le Tenant for the Property, the ent $ill not accept lia%ility for any information, references or representationconcernin the prospecti&e Tenant, nor do $e accept responsi%ility for the suita%ility or other$ise of such Tenant nor accept lia%ility for any loss or e9penses$hatsoe&er caused %y the Tenant.

    7: IN"NT0/I#n In&entory and #chedule of Condition is essential for the proper manaement of your Premises, $hether they are let furnished or un furnished, to reducethe ris' of a dispute arisin in respect of the security deposit (;eposit#chedule of Condition. e pro&ide an In&entory > #chedule of Condition for all manaed properties inclusi&e of our manaement fees. e $illprepare an In&entory>#chedule of Condition for users of our !et 0nly ser&ice at additional cost, to %e areed $ith you prior to the In&entory>#chedule ofCondition %ein prepared.

    ?: TNNC+ 2/-NT

    +ou $ill reuire a Tenancy reement settin out the rihts and o%liations of %oth parties. here the Tenant is an indi&idual you $ill also need to ha&ereard to the @nfair Terms in Consumer Contract /eulations 1AAA and uidelines prepared %y the 0ffice of 8air Tradin. These state that any clause in acontract $hich is unfair to the Tenant could %e &oid and therefore unenforcea%le. e pro&ide a Tenancy reement free of chare $ith all our le&els ofser&ice. lthouh all efforts are made to ensure that such reements are compliant $ith current leislation $e cannot accept lia%ility for any losses incurredif this is found %y a Court not to %e the case.

    Assured Shorthold TenancyIf the applicant is an indi&idual and the net rent is less than B6, per annum, $e $ill use an ssured #horthold Tenancy (#T) reement. There is noloner a minimum period for such lettins. Do$e&er, if the Tenant fails to surrender possession at the e9piry of the Term (nd in accordance $ith a #ection1 Notice) you $ill %e reuired to o%tain a Possession 0rder. No such order can e9pire $ithin si9 months of the commencement of a Tenancy.

    Company LetsCompany !ets are a form of tenancy that are outside of the protection of the Dousin ct 1A?? and are su%=ect to common la$. 2enerally spea'in, thesein&ol&e more pre5contractual neotiation than an ssured #horthold Tenancy reement. There are no rent restrictions.

    GeneralTenancy reements can %e of fi9ed duration, run from month to month (s in a Periodic Tenancy) or %e a com%ination of the t$o. 8i9ed Term tenancypro&ides more security for the parties in&ol&ed, $hereas a Periodic Tenancy allo$s more fle9i%ility. The initial Tenancy arraned %y us $ill %e for a fi9ed termof a minimum of si9 months (@nless you instruct us other$ise).Thereafter $e recommend that a further fi9ed term is neotiated.

    Terminationll Tenancies must %e terminated %y ser&in the Tenant $ith a &alid Notice $hether the initial term is fi9ed or other$ise. e $ould clarify that at the e9piry of

    the initial term of the Tenancy, it $ill automatically roll on< from month to month (Therefore %ecomin Periodic< ) and the terms and conditions of theTenancy (Includin rent) $ill continue unchaned unless or until you ser&e the Tenant $ith a &alid Notice, or the tenant &oluntarily surrenders possession.

    A: #/"IC 08 N0TIC@nless the Tenant &oluntarily surrenders possession of the Premises it $ill %e necessary to ser&e the Tenant $ith a &alid Notice. The precise form of theNotice, lenth of Notice and e9piry date is dependant upon the form of Tenancy that has %een ranted. e recommend that you see' our ad&ice prior toser&in any Notice. In the case of ssured #horthold Tenancies arraned and manaed %y us $e $ill $here appropriate ser&e a Notice under #ection 1 ofthe Dousin ct 1A??, $hich is reuired to ain possession of a Property. The Notice $ill reuire possession at the end of the fi9ed term. 8rom time to time,$e may recommend that that you instruct solicitors to ser&e the Notice on your %ehalf. In the e&ent of a Tenant failin to comply $ith a Notice you $ill %ereuired to commence Count Court proceedins to o%tain a Possession 0rder. e are a%le to furnish you $ith details of solicitors $ho specialise in this field.e can act for you as a itness if you choose to represent yourself in Court, su%=ect to the prior neotiation of a mutually areea%le hourly fee. n entcannot represent you in the County Court.

    1: @TI!ITI# N; C0@NCI! TEhere $e $ill %e manain the Property $e $ill notify the !ocal uthority of the date that the Tenant ta'es occupation. +ou $ill need to pay any chares upto and includin the date upon $hich the Tenant occupies. +ou $ill also %e reuired to pay the chares incurred durin any &oid periods %et$een tenancies.e are o%lied to ad&ise the !ocal uthority of your address at the commencement of the Tenancy to ensure that there are no discrepancies $ith thechane5o&er of accounts. ain, $here $e $ill %e manain the Property $e $ill also $rite to the utility pro&iders to ad&ise them of the meter readins(here applica%le) at the time that the Tenant too' up possession, and of course the date of the commencement of the Tenancy. e also pro&ide the nameof the Tenant to the utility pro&iders, so that the parties can ma'e contact accordinly. e are only a%le to offer this ser&ice on the %asis that you are in aposition to ad&ise us of the name and address of each utility pro&ider. The utility pro&iders are li'ely to contact you to &erify that you ha&e rented the

    Premises and to send you a final account. @ltimately, the utility pro&iders consider that it is the responsi%ility of you, the landlord, to ensure that they area$are of any chanes to the status of your account.

    1

    b e l l e v u e61 #outhchurch /oad, #outhend, sse9 ##1 PD

    Telephone 17 4 or 17 11AA (8a9)enuiriesF%elle&ue5estates.co.u'

    Lettings and Management

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    t the end of the Tenancy (here $e are manain the Property) $e $ill aree the final meter readins (here applica%le) and $here they can %e identified%y the Tenant, $e $ill notify the utility pro&iders of the date of the end of the Tenancy and the appropriate readins. e $ill also notify the !ocal uthority.e ad&ise the utility pro&iders and !ocal uthority of any for$ardin address that $e may hold for the Tenant.

    11: /N! 08 TNNC+ 2/-NT#To$ards the end of the initial fi9ed term $e $ill contact you to esta%lish if you reuire the Tenancy to %e rene$ed and to see' your further instructions.Da&in ained your instructions, if you $ish for the Tenancy to %e rene$ed, $e $ill su%seuently approach the Tenant and do our utmost to encourae themto accept the ne$ Tenancy reement $ith any &ariations that you may ha&e stipulated. e $ill ad&ise you of the outcome of our neotiations at the earliestpractical opportunity. @pon mutual areement %et$een the parties, $e $ill prepare all reuired documentation and arrane for the appropriate sinatures.0ur administration chare for this ser&ice is B76: plus &at at the appropriate pre&ailin rate. This chare may %e su%=ect to increase from time to time, andtherefore you are ad&ised to esta%lish the le&el of our Tenancy /ene$al chares prior to issuin your instructions to us.

    1: #! 08 TD P/0P/T+In the e&ent that a Tenant or any person or corporate %ody associated $ith the Tenant purchases the Property either %efore, durin or $ithin t$el&e monthsof the e9piry of the term of the Tenancy, a fee $ill %e paya%le to us (@pon completion) at the rate of 1.6G (@nless a different rate has %een areed in $ritinprior to the sale %ein initiated) of the areed sale price, plus &at at the appropriate pre&ailin rate.

    13: ##I2N-NT 08 2/-NTe reser&e the riht to assin our rihts and>or o%liations under these Terms and Conditions upon pro&idin you $ith three months Notice in $ritin.

    14: C0N#NT 80/ !TTIN2Hy sinin our Confirmation of Instruction documentation, you $arrant to us that you ha&e recei&ed, read and understood our Terms and Conditions, andthat you are the o$ner of the Premises, or other$ise la$fully entitled to enter into the Tenancy reement. +ou further underta'e to pro&ide us $ith I;confirmation documentation in 'eepin $ith -oney !aunderin leislation. e are happy to clarify the e9act documentation reuired on reuest.

    16: -0/T22#here the Premises are su%=ect to a mortae, or $here the Premises is su%=ect to a leal chare, you $ill need the consent of the appropriate parties (Themortae lender or financial institution, Trust fund or suchli'e) to the proposed lettin. These parties may $ish to e9amine a copy of the Tenancy reement,$hich $e $ill supply upon their $ritten reuest. #uch party may chare you a fee for i&in their permission. If your mortaee has any special conditionsrelatin to the Tenancy or type of Tenant you must pro&ide them to us prior to the start of the Tenancy to %e included $ithin the Tenancy reement.Conditions cannot %e imposed upon a Tenant at a later date. Hy sinin our Confirmation of Instruction documentation you $arrant to us that you ha&eo%tained the necessary success.

    1: #@H !TTIN2If you are yourself a leaseholder, you $ill normally reuire consent from your superior !andlord, freeholder or their manain ent %efore you can su%5letthe Premises to an applicant. In i&in consent the superior !andlord or their manain ent may reuire you to pro&ide references for your Tenant and foryou and your Tenant to enter into an reement to o%ser&e the co&enants contained in your head lease. fee may %e chared for rantin consent to su%5let, $hich is your lia%ility.

    17: IN#@/NCIt is essential that the Premises and contents>fi9tures and fittins etc included in the In&entory and #chedule of Condition are adeuately insured and thatyour insurers are a$are that the Premises are !et. 8ailure to do so may in&alidate your insurance. +ou must inform your insurers $hene&er the Premisesremain &acant for a period reater than specified in your insurance policy. +our insurance policies must include third party lia%ility to protect you in the e&entthat the Tenant or a &isitor to the Premises sues for personal in=ury. (.2. If an applicant $ere to trip on a loose stair carpet and in=ure themsel&es, they $ill%e entitled to sue you for compensation.) It is therefore imperati&e that you ha&e suita%le insurance. e offer a rane of insurance products specificallydesined for landlords and are happy to pro&ide full details on reuest.

    Important Safety Regulations

    1?: TD 8@/NIT@/ and 8@/NI#DIN2# (8I/) (#8T+) /2@!TI0N# 1A?? and TD 8@/NIT@/ and 8@/NI#DIN2# (8I/) (#8T+)(-N;-NT) /2@!TI0N# 1AA3It is a criminal offence, punisha%le %y fine and>or a prison term to let Premises $ith furniture or soft furnishins $hich cannot %e pro&en to comply $ith thea%o&e fire safety reulations. Hy sinin our Confirmation of Instructions documentation you i&e us authority to remo&e any item from the premises thatdoes not ha&e a fire la%el attached to it. e $ill ma'e a chare to co&er our e9penses for the remo&al and disposal of such items. The /eulations apply tothe follo$in, $hich must %e match resistant, ciarette resistant and carry a permanent la%el:

    ll upholstered furnitureThree piece suitesHeds and di&ans, includin the upholstered %asesPadded head%oards#ofa %eds8urniture $ith loose or fitted co&ersChildrens furnitureCots and other items used %y a %a%y or small childCushionsDih chairs-attresses of any siJePillo$s

    2arden furniture $hich may %e used indoors

    1A: 2# #8T+ (IN#T!!TI0N N; @#) /2@!TI0N# 1AA?It is a criminal offence to let Premises $ith as appliances, installations and associated pipe$or' that ha&e not %een chec'ed %y a 2as #afe reisteredenineer. e are reuired to hold a copy of the 2as #afety Certificate (2#C) on our files for the Premises. This certificate is &alid for t$el&e months, andtherefore it must ha&e %een issued $ithin the pre&ious t$el&e months. If you are una%le to supply such Certificate, $e $ill %e pleased to arrane for a 2as#afety chec' to %e underta'en. e $ill ma'e a chare for this ser&ice. e $ill %e una%le to initiate any tenancy until $e hold a &alid 2as #afety Certificateon our files (9cept $here the Premises has no as supply or as appliances, installations or associated pipe$or'). e are also reuired to issue a copy ofthe 2#C to the Tenant at the start of the Tenancy, and $ithin t$enty eiht days of the rene$al of such Certificate. e as' you to note $e ad&ise that e&en ifa &alid 2#C e9ists $hen a ne$ Tenant ta'es up occupation at the Premises, it is ood practice to ha&e a ne$ 2#C issued.

    : !CT/IC! K@IP-NT (#8T+) /2@!TI0N# 1AA4@nder this ct, you are leally o%lied to ensure that all electrical installations are safe, and are chec'ed reularly to ensure that this remains the case. 8orolder installations, $e stronly recommend that you ha&e a Periodic Inspection underta'en %y a suita%ly ualified electrician. e can arrane for a PeriodicInspection to %e carried out on your %ehalf. chare is made for this ser&ice. Da&in esta%lished that the installation complies $ith current leislation, $ealso recommend a &isual inspection annually, or at e&ery chane of Tenant. The rele&ant reulations include (Hut are not limited to) the lectrical uipment(#afety) /eulations 1AA4* The Plus and #oc'ets etc (#afety) /eulations 1AA4* #ection 11 of the !andlord and Tenant ct 1A?6 and chapter one of theDousin ct 4. 8or $hite oods, or any other electrical oods supplied to the tenant you must pro&ide an instruction %oo' and ensure compliance $iththe foreoin /eulations. To summarise, as a !andlord you ha&e a responsi%ility to ensure that any electrical installation>appliance at the Premises is safeand fit for purpose.

    2

    b e l l e v u e61 #outhchurch /oad, #outhend, sse9 ##1 PD

    Telephone 17 4 or 17 11AA (8a9)enuiriesF%elle&ue5estates.co.u'

    Lettings and Management

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    .1 8I/ #8T+@nder the Dousin ct 4 e9tra care must %e ta'en if your Premises contains a room that can only %e accessed throuh another room (n inner roomor the Inland /e&enue ( $$$.hmrc.o&.u'). +ou are o%liedunder the la$ to retain all financial records in respect of your lettin the Premises for si9 years for ta9 purposes. e must dra$ your attention to ouro%liation to su%mit information annually to the Inland /e&enue detailin all !andlords $hose property $e ha&e let reardless of the country of oriin of thelandlord.

    3

    b e l l e v u e61 #outhchurch /oad, #outhend, sse9 ##1 PD

    Telephone 17 4 or 17 11AA (8a9)enuiriesF%elle&ue5estates.co.u'

    Lettings and Management

    http://www.hmrc.gov.uk/http://www.hmrc.gov.uk/http://www.hmrc.gov.uk/
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    7.1: 0"/## (TE I-P!ICTI0N#)The Inland /e&enue has specific rules reardin the collection of ta9 on rental income if you are a !andlord $ho is resident o&erseas or if, ha&in let aproperty, you su%seuently ta'e up residence a%road. If you fall into the cateory of an 0&erseas !andlord it is your responsi%ility to o%tain a Ta9 ppro&alnum%er from the Inland /e&enue. The rele&ant form can %e do$nloaded from$$$.hmrc.o&.u'>cnr>nrl1.pdfor alternati&ely you can telephone 161 473A and reuest that the form %e sent to you in the post. If the Tenant pays you the rent direct and he has not recei&ed appro&al from the Inland /e&enue topay the rent ross then he must deduct ta9 and for$ard such monies to the Inland /e&enue on your %ehalf.

    Note regarding our Managed Services for verseas Landlords@ntil a Non /esident !andlord has pro&ided us $ith a Ta9 ppro&al num%er $e are leally o%lied to deduct ta9 from your lettins income at the pre&ailinrate. This money is for$arded to the Inland re&enue on a uarterly %asis. If you are not accepted into the Non /esident !andlord scheme and $e deduct ta9from your lettins income $e shall ma'e an administration chare of B6: plus &at at the pre&ailin rate per annum for preparin the reuired uarterlyreturn, your certificate of ta9 deducted, and for$ardin monies to the Inland /e&enue.

    ?: P+-NT 08 !N;!0/;# C0@NT#Ne$ accounts $ill usually %e paid $ithin ten $or'in days of the Tenancy commencin. -onies recei&ed $ill %e for$arded to you (!ess deductions)electronically unless other$ise reuested. !andlords should allo$ for the delays that occur $ithin the %an'in system that ine&ita%ly result in the net rentmonies arri&in in your %an' account on a date after that upon $hich the rent $as recei&ed %y this ency.

    A: INT/#T 0N C!INT# -0NI#ny interest accrued on clientsL monies $hich $e may hold $ill %e retained %y this ency.

    3: D0@#IN2 CT 4The reulations of the a%o&e ct concernin Douses in -ultiple 0ccupation (D-0Ls

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    $ill %ereferred to asthe ent

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    The#tatutory/ihts of the!andlord and

    the Tenant to ta'e leal action aainst the other party remain unaffected. It is not compulsory that the parties refer the dispute to the ;eposit Protection#er&ice for ad=udication. If either party chooses to do so, they may $ish to see' the decision of a Court. #uch action can result in considera%le delays andin&ol&e the parties in considera%le e9pense.

    If it is areed that the ;eposit Protection #er&ice ad=udicate in the dispute, then their ad=udication must %e accepted as final.

    The ents cannot %e held responsi%le for the outcome of any ;eposit ;ispute and $e do not uarantee that any e&idence compiled %y this company $ill %econsidered &alid %y the ;eposit Protection #er&ice or any other party in&ol&ed in the ar%itration>ad=udication of a ;eposit ;ispute.

    4: -INTNNC 08 TD P/0P/T+:#ections 11 to 1 of the !andlord and Tenant ct 1A?6 state that you are o%lied to:

    eep the structure (includin drains, utters and do$n pipes) and the e9terior of the Premises in ood order and repair*

    eep the appliances for supply of as, electricity and $ater in ood repair*

    eep the appliances for supply of space heatin and $ater heatin in ood repair*

    eep the sanitary appliances in ood repair and carry out all repairs $ithin a reasona%le time of %ein notified*

    Hy sinin and returnin our Confirmation of Instruction documentation you i&e us authority to oranise and $here necessary super&ise minor repairs and

    routine $or's to comply $ith the foreoin, up to a &alue of B6 plus &at at the pre&ailin rate. If repairs or replacements are li'ely to e9ceed this sum $e$ill (9cept in cases that $e &ie$ as an emerency) try to contact you to o%tain your specific authority to incur the e9pense. If $e do not recei&e contraryinstructions from you in $ritin $ithin three days $e $ill proceed $ith your full authority to act as $e deem appropriate ha&in reard to your contractual andstatutory o%liations. e $ill le&y an administration chare of 1G (Plus &at at the pre&ailin rate) on to the cost of all $or's that $e instruct on your %ehalf.e cannot arrane for any non emerency $or's $ithout first holdin cleared funds sufficient to meet the lia%ility.

    41: P+-NT 08 0TD/ 0@T20IN2#:e can if instructed dischare other lia%ilities from rental income pro&idin $e are holdin sufficient funds (8or e9ample pay your round rent and ser&icechares $here you ha&e a leasehold interest in the Premises). here you reuire us to underta'e such ser&ices, it is your responsi%ility to instruct theappropriate ser&ice suppliers to contact us directly. e may reuire that $e maintain funds on account to meet these o%liations. e cannot act on your%ehalf in connection $ith any dispute that may arise from these payments and accept no responsi%ility should such a dispute arise.

    4: P/-I## "I#IT#:;urin the course of our day to day -anaement of your Premises $e aim to underta'e an initial &isit after three months, and then periodically thereafter. Ifyou reuire more freuent &isits you must notify us in $ritin as and $hen you $ish these to %e carried out durin the term of the Tenancy. 9tra &isits(9cept those reuired to attend to maintenance issues) $ill incur a chare of B6: plus &at (t the pre&ailin rate) per &isit. 0ur &isits are purely &isualinspections and cannot %e construed as e9pert in&estiations or structural sur&eys. e cannot %e held responsi%le for failin to report hidden or latentdefects.

    43: "CNT P/I0;#:0ur -anaement ser&ice does not include super&ision of your Premises $hilst it is &acant (e. aitin to %e !et) althouh our staff $ill report on any issuesthat may %ecome apparent $hen they &isit the Premises in the course of sho$in o&er potential tenants. @pon receipt of your $ritten instructions, $earrane for scheduled &isits (0ur Careta'in #er&ice

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    !et 0nly#er&ice:0ur standard!ettin 8ee

    commission is calculated as the eui&alent of one monthsL ross rent (s defined in the rele&ant Tenancy reement) su%=ect to a minimum fee of B3:plus &at. ) The actual areed fiure $ill %e stated in the ents Confirmation of Instruction letter that $ill %e issued to the !andlord prior to thecommencement of the Tenancy. Payment is due in full at the start of the Tenancy. 8ees $ill %e deducted from the initial rent recei&ed from the Tenant at thecommencement of the Tenancy. If the !ettin 8ee is reater than the initial rent the %alance must %e paid to the ent prior to the commencement of theTenancy in cleared funds.

    -anaement #er&ice:0ur standard !ettin 8ee commission is calculated as the eui&alent of one monthsL ross rent (s defined in the rele&ant Tenancy reement) su%=ect to aminimum fee of B3: plus &at. ) The actual areed fiure $ill %e stated in the ents Confirmation of Instruction letter that $ill %e issued to the !andlordprior to the ent securin a Tenant. Payment is due in full at the start of the Tenancy. 8ees $ill %e deducted from the initial rent recei&ed from the Tenant atthe commencement of the Tenancy. If the !ettin 8ee is reater than the initial rent the %alance must %e paid to the ent prior to the commencement of theTenancy in cleared funds. 0ur standard onoin -anaement Chare is calculated at 1G plus &at of the ross monthly rent and is deducted from themonthly rental income. The actual areed -anaement 8ee $ill %e stated in the ents Confirmation of Instruction letter that $ill %e issued to the !andlordprior to the commencement of the Tenancy. The ent reser&es the riht, $here the Tenant has only made partial payment of the due monthly rent, to deductthe percentae of commission as appropriate.

    dditional 8ees:dditional fees $ill %e paya%le for the ent dealin $ith referrals to the rent assessment committees or any other Court or Tri%unal proceedins or for

    protracted correspondence on %ehalf of the !andlord. The !andlord $ill %e chared an hourly rate of B76: plus &at %y the ents $here they are in&ol&edon %ehalf of the !andlord in a ;eposit ;ispute. here the sum in dispute is reater than B16, the first t$o hours of the ents time $ill not %e charea%le. Ifthe !andlord o%tains leal representation then he $ill %e responsi%le for any their fees and any other e9penses incurred in dealin $ith such matters.

    It is the practice of the ents to hold t$o sets of 'eys for any Property that $e are -anain. 0ne set $ill %e pro&ided to the Tenant at the commencementof a Tenancy, and the ent $ill hold the other in the office to allo$ us access as reuired. If the !andlord is una%le to pro&ide the ent $ith t$o sets of'eys prior to the commencement of a Tenancy, the ent $ill arrane for a full set of the 'eys to %e cut. The !andlord $ill %e chared for the costs of theproduction of these 'eys, and a minimum further chare of B1: $ill %e applied for the pro&ision of this ser&ice. These chares $ill apply should, for anyreason, the !andlord reuest that the ent o%tain additional 'eys.

    !N;!0/;# P!# N0T: This Terms and Conditions document comprises se&en sides of 4, printed on four sheets. Please ad&ise us if the documentyou ha&e recei&ed is incomplete. Hy sinin our Confirmation of Instruction document you aree to these Terms and Conditions.

    Helle "ue Property #er&ices !imited are mem%ers of /!, the N8oPP, and the Property 0m%udsman #cheme. Clients monies are deposited in a reulatedClients ccount. Tenants deposits are dealt $ith in accordance $ith the ;eposit Protection #cheme.

    8inal Pae 7 of 7."1 Man 1

    7

    b e l l e v u e61 #outhchurch /oad, #outhend, sse9 ##1 PD

    Telephone 17 4 or 17 11AA (8a9)enuiriesF%elle&ue5estates.co.u'

    Lettings and Management