Tbox User Guide New

7/29/2019 Tbox User Guide New

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ALL YOU NEEDTO KNOW ABOUTYOUR NEW

T-BOX


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Everything you need is here. Your T-Box is howyou watch movies and TV at home, with ease.

Step inside a digital library of on demandmovies, watch and record your favourite TVprograms with the personal video recorder,sit back and relax. The T-Box even brings you afull range of internet TV channels andon-demand content. It's time to entertain

the whole family and it's TV the way you want it.

This user guide will make sure you get themost out of your T-Box, so you can startenjoying all of the benets waiting for youand your family.

HELLO, IT'S TIME

TO MEET YOUR T-BOX


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01

WHATS

INSIDE

03 KEEP SAFE

03 Before you set up your T-Box

04 Before you switch your

T-Box on or off

04 Before you start using your T-Box

05 Before you replace the remotecontrol battery

05 Before you throw away any partsor packaging

06 SAY HELLO TO YOUR NEW T-BOX

06 Here's what you can look forward to

06 Give yourself a box seat07 The benets of a BigPond

broadband connection

07 Enjoy the show

08 OUT OF THE BOX AND INTO THE NEW

08 Whats in the box?

08 Getting to know your T-Box

09 Making the right connections

09 Connecting T-Box to your TV11 Setting your TV format

11 Connecting T-Box to a hometheatre system

11 Remote control at the ready

11 Putting the power in your hands

12 Entering text

13 LETS GET SET13 Conrm your t-box remote is paired

to your T-Box

14 Set a Parental Control PIN

14 Connect to the Internet

15 Making your connection

19 Tune in digital free-to-air TV

20 Register your T-Box, join BigPondMovies and subscribe to Foxtel on T-Box

22 LET YOUR T-BOX WORK FOR YOU

22 The Home menu

22 Watching what you like

24 Time Shift features

25 The Program Guide

26 Multi-Recording

27 Checking a TV channel's homepage

28 Recording your favourite programs

30 Playing recorded programsand movies

30 Using my recordings32 Features in My Recordings

33 Accessing BigPond Movies

33 Browse BigPond Movies

34 Paying for BigPond Movies

35 Using a BigPond voucher oncea movie has been selected

36 Using a BigPond Voucher through'My T-Box Account'

36 Using My Rentals

36 Accessing and subscribing toFoxtel on T-Box

38 How Foxtel on T-Box works

39 The play menu andprogram options

39 Managing your settings


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43 SOME USEFUL BITS

43 Extras

43 LED status indications

44 Online help and documentation

44 Self diagnosis application

45 Standby mode

45 Sleep mode

45 Updates

46 Reset options

47 PROBLEM SOLVING

47 Trouble with your remote control

pairing and connectivity

49 T-Box freezing

49 T-Box power issues

50 Trouble with BigPond Movies

51 Trouble with your account

51 Trouble with registering yourT-Box or signing up to movies

52 Trouble with hard drive checks

52 Trouble with your internet connection53 Trouble with your program guide

54 Trouble with free-to-airchannel reception

55 Trouble with your picture

56 Trouble with recording

57 Trouble with Foxtel on T-Box

57 Trouble with BigPond TV

58 THE WORKING CONDITIONS58 TECHNICAL INFORMATION

59 PRODUCT WARRANTY

60 THE LEGALS


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03

KEEP

SAFE

For your own safety, please read the following instructions:

BEFORE YOU SET UP YOUR T-BOX:


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BEFORE YOU SWITCH YOUR T-BOX ON OR OFF:

3UHVVWKHSRZHUEXWWRQRQWKHUHPRWHIRUVHFRQGVXQWLO\RXVHHWKHRQVFUHHQ PHVVDJH(QWHULQJVOHHSPRGHSOHDVHZDLW2QO\ZKHQWKH7%R[SRZHUVGRZQ

is it safe to then switch off from the power point

1HYHUSXOOWKHFRUGRXWRIWKH7%R[GLUHFWO\DVLWFRXOGFDXVHLVVXHVZLWK\RXUT-Box hard-drive

$YRLGFRQQHFWLQJWRRPDQ\GHYLFHVWRWKHVDPHHOHFWULFSRZHUVRXUFHRWKHUZLVHyou could cause an overload that leads to electric shock or are

2QO\XVHWKHSRZHUVXSSO\FRUGSURYLGHGZLWK\RXU7%R[7KLVFRUGVKRXOGQRWbe used for any other devices

'RQRWFRQQHFW\RXU7%R[WRDQRQVWDQGDUG$XVWUDOLDQSRZHUSRLQW

0DNHVXUH\RXSXVKWKHSRZHUVXSSO\SOXJULJKWLQWRWKHSRZHUSRLQW$SRRUconnection could cause an electric arc, shock orre

:KHQHYHU\RXGLVFRQQHFWWKHSRZHUVXSSO\UVWVZLWFKRIIWKHSRZHUSRLQWDQG WKHQSXOOWKHSOXJRXWE\WKHDGDSWRUEORFNQHYHUE\WKHFRUG

7KHSRZHUSRLQWLVXVHGWRWXUQRIIWKH7%R[VRPDNHVXUH\RXOOKDYHHDV\

access to the switch

BEFORE YOU START USING YOUR T-BOX:

:KHQ\RXUHQRWXVLQJ\RXU7%R[OHDYHLWLQVWDQGE\PRGH

'XULQJVWRUPVDQGZKHQ\RXOHDYH\RXUKRPHIRUDORQJSHULRGZHUHFRPPHQGdisconnecting your T-Box from its power supply

0DNHVXUH\RXGLVFRQQHFW\RXU7%R[IURPWKHSRZHUVXSSO\EHIRUH\RXFOHDQLW

7KHVXUIDFHFDQEHFOHDQHGZLWKDVRIWVOLJKWO\GDPSFORWKEXWGRQRWXVHDQ\

abrasive or alcohol based products

IMPORTANT:EHIRUHGLVFRQQHFWLQJWKHSRZHUVXSSO\ILUVWWXUQ\RXU7%R[RII

IMPORTANT:7KHUHLVDULVNRIH[SORVLRQLI\RXXVHWKHZURQJW\SHRIEDWWHU\Take the old battery as a sample when you purchase a replacement, and askDVSHFLDOLVWIRUDGYLFHLI\RXUHQRWVXUH


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BEFORE YOU REPLACE THE REMOTE CONTROL BATTERY1HYHUDWWHPSWWRUHFKDUJH\RXUUHPRWHFRQWUROEDWWHU\

'RQRWH[SRVHWKHEDWWHU\WRKLJKWHPSHUDWXUHVRUGLUHFWVXQOLJKW1HYHUDWWHPSWWRGLVPDQWOHROGEDWWHULHVRUH[SRVHWKHPWRUH

'RQRWSXWEDWWHULHVLQ\RXUGRPHVWLFUXEELVKXVHDQDSSURSULDWHGLVSRVDOor recycling service

BEFORE YOU THROW OUT ANY PARTS OR PACKAGING

Please consider the environment when you dispose of any T-BoxPDWHULDOVThe packaging your T-Box came in is recyclable, please sort and dispose of itDFFRUGLQJO\DQGLQOLQHZLWKORFDOODZV:KHQ\RXU7%R[UHDFKHVWKHHQGRILWVOLIHSOHDVHGLVSRVHRILWFRUUHFWO\

Thanks for choosing the Telstra T-Box


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SAY HELLO TO

YOUR NEW T-BOX

HERE'S WHAT YOU CAN LOOK FORWARD TO:'LJLWDO797XQHLQDQGZDWFKDOOWKHVWDQGDUGGHQLWLRQDQGKLJKGHQLWLRQ

free-to-air digital TV channels available in your area

3HUVRQDO9LGHR5HFRUGHU5HFRUGDQGZDWFKIUHHWRDLUSURJUDPVZKHQLWVXLWV\RXTheres even a Series Record feature, so you can automatically record everyepisode of your favourite show

%LJ3RQG0RYLHV(QMR\+ROO\ZRRGEORFNEXVWHUVDQGDZDUGZLQQLQJ Australianlms

%LJ3RQG79:DWFKWKH%LJ3RQG79RQOLQHFKDQQHOVRQ\RXU79

6XEVFULSWLRQWR)R[WHORQ7%R[LIHOLJLEOH

%LJ3RQG9LGHRV:DWFKDQ\RIWKHYLGHRFOLSVIURPRXUKXJHFROOHFWLRQon demand, whenever it suits you

3URJUDP*XLGH6HHZKDWVRQZLWKDQ(OHFWURQLF3URJUDP*XLGHIRUWKHnext 7 days- complete with images, program details and one touch recording

$SSOLFDWLRQVLQFOXGLQJWKH15/DQG$)/*DPH$QDO\VHU


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THE BENEFITS OF A BIGPOND BROADBAND CONNECTION:


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OUT OF THE BOX

AND INTO THE NEW

T-Box

External TV Aerial

BigPond Modem

High De

nition TV

WHAT'S IN THE BOX?Heres what you shouldnd when yourst unpack your T-Box:


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MAKING THE RIGHT CONNECTIONSNow that you know your way around, and youve read the Safety Informationyoure ready to set up your T-Box

Its not hard to connect it to the power supply, the BigPond Broadband InternetVHUYLFHDQG\RXU79SOXV\RXUKRPHWKHDWUHV\VWHPLI\RXYHJRWRQH-XVWfollow Steps 1 to 6 in the Getting Started Guide, then follow the on-screenLQVWUXFWLRQV(DV\

CONNECTING YOUR T-BOX TO YOUR TV


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2. Component (HD Option)


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SETTING YOUR TV FORMATAll the menus and screens on your T-Box have been optimised for display onZLGHVFUHHQ79VFUHHQV6RWRHQMR\WKHEHVWSRVVLEOHSLFWXUHPDNHVXUH\RXU

7%R[LVFRQQHFWHGWRD79ODEHOOHGHLWKHU)XOO+'RU+'5HDG\XVLQJWKH+'0,FDEOH

If you connect to a standard 4:3 aspect ratio screen, or you just use the Mini-',1WR&RPSRQHQW&RPSRVLWHFDEOHZLWKFRPSRQHQWRUFRPSRVLWHFRQQHFWRUV\RXUSLFWXUHZLOOEHRIORZHUTXDOLW\DQG\RXOOQHHGWRVHOHFWWKH792SWLRQGXULQJWKHRQVFUHHQVHWXSSURFHVV

CONNECTING YOUR T-BOX TO A HOME THEATRE SYSTEM*UHDWVRXQGFDQPDNHDQLQFUHGLEOHGLIIHUHQFHWR\RXUHQWHUWDLQPHQWH[SHULHQFH

So you might want to enhance your T-Box by connecting it to a Home Theatre or+L)LVRXQGV\VWHP


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ENTERING TEXT7KHUHPRWHFRQWURODOVRIHDWXUHVPXOWLWDSNH\VWKDW\RXFDQXVHWRHQWHUWH[WIts just like writing SMS text messages with a conventional mobile phone keypad:

3UHVVWKHWRNH\VUHSHDWHGO\XQWLO\RXJHWWKHOHWWHU\RXZDQW


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LET'S

GET SET

*HWUHDG\WREHHQWHUWDLQHG7KH*HWWLQJ6WDUWHG*XLGHZLOOKHOS\RXFRQQHFWyour T-BoxWR\RXU79DHULDOFDEOHDQG79VHW7KHQMXVWIROORZWKHRQVFUHHQprompts to set up your preferences and BigPond%URDGEDQGFRQQHFWLRQ

Once thats done, your T-Box will check for any software updates and installWKHPIRU\RX3OHDVHGRQWWU\WRXVH\RXU7%R[XQWLODIWHU\RXU7%R[UHVWDUWVLWVHOIZLWKDQ\QHZVRIWZDUHWKDWPLJKWEHDYDLODEOH7KHQ\RXFDQHQMR\DOOWKHYHU\ODWHVWIHDWXUHVDQGHYHU\WKLQJ\RXU7%R[KDVWRRIIHU%XWUVWheres some more in-depth information about the steps which the on-screenLQVWUXFWLRQVZLOOKHOS\RXZLWK

Please connect your T-Box to your TV as described earlier in this guide andVZLWFKRQ\RXU7%R[DQG797KHUHVQRSK\VLFDORQRIIEXWWRQRQWKHER[LWVHOI3OHDVHXVHWKH3RZHUEXWWRQRQWKHWRSULJKWFRUQHURI\RXUUHPRWHFRQWURO

3UHVVWKHSRZHUEXWWRQRQWKHUHPRWHIRUVHFRQGVXQWLO\RXVHHWKHRQVFUHHQ PHVVDJH(QWHULQJVOHHSPRGHSOHDVHZDLW

7KHQVZLWFKRIIIURPWKHSRZHUSRLQW1HYHUSXOOWKHFRUGRXWRIWKH7%R[GLUHFWO\as it could cause issues with the hard drive of your T-Box

CONFIRM YOUR T-BOX REMOTE CONTROL IS PAIRED TO YOUR T-BOX


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SET A PARENTAL CONTROL PIN


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TUNE IN DIGITAL FREE-TO-AIR TVThe easiest way to tune in all your available free-to-air digital TV channels is to usethe automatic tuning function on your T-Box

Before you start the automatic tuning, make sure your T-Box is correctly connectedWR\RXU79DHULDO

8VXDOO\WKHUHOOEHDVRFNHWLQWKHZDOOWKDWFRQQHFWVWRDQH[WHUQDO79DHULDO-XVWXVHWKH79DHULDOFDEOHWKDWFDPHZLWK\RXU7%R[WRFRQQHFWWKH7%R[WRWKLVVRFNHW:KHQconnecting the TV aerial cable to a female wall socket you will need to use the includedDGDSWRUWKHQ

6WDUWWKHDXWRPDWLFVHDUFKE\SUHVVLQJ2.RQWKH&KDQQHO7XQLQJVFUHHQ

:DLWXQWLOWKHDXWRPDWLFVHDUFKKDVEHHQFRPSOHWHG

,IWKHUHDUHVHYHUDOVLJQDOVIRUWKHVDPHFKDQQHO\RXU7%R[ZLOORQO\GLVSOD\the one with the strongest reception

,I\RXUHFRQQHFWHGWRWKHLQWHUQHWWKURXJK%LJ3RQG, the BigPond TV channelswill also be included automatically in your TV Program Guide

&RQUPWKDW\RXYHQLVKHGZLWKWKHVHDUFKRUVHDUFKDJDLQLIQHFHVVDU\

Reception of high definition channels and programs is only possible in certain areas,and only on TVs, which are HD or Full HD and connected to your T-Box with the HDMIFDEOH,I\RXQHHGWRNQRZPRUHDERXW+'79SOHDVHDVN\RXU79UHWDLOHUPDQXIDFWXUHURULQVWDOOHU)RUPRUHLQIRUPDWLRQRQGLJLWDOUHFHSWLRQLQ\RXUDUHDSOHDVHYLVLWZZZ

GLJLWDOUHDG\JRYDX

Note: Before you install your T-Box, make sure that your external TV aerialSURYLGHVJRRGUHFHSWLRQIRUGLJLWDO79


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LET YOUR T-BOX

WORK FOR YOU

:HYHGHVLJQHG\RXU7%R[WREHHDV\WRXVH7KHQDYLJDWLRQPHQXVDQGVFUHHQVare there to give you simple control over your settings, free-to-air TV, BigPond79DQG%LJ3RQG0RYLHV


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Once youve chosen BigPond Videos, just use the up and down arrow buttonsRQ\RXUUHPRWHWRQGWKHW\SHRIYLGHRV\RXZDQWWRYLHZ6SRUWV1HZV(QWHUWDLQPHQWHWFWKHQSUHVV2.WRVHHDOOWKHYLGHRVDQGVXEFDWHJRULHV

DYDLODEOH:KHQ\RXQGVRPHWKLQJWRZDWFKSUHVV2.DJDLQWRVWDUWWKHVKRZMake sure you use the on-screen prompts to discover all the features thisVHUYLFHKDVWRRIIHU)RUH[DPSOHYLGHRVFDQEHSOD\HGLQIXOOVFUHHQPRGHXVLQJthe full screen button on your remote; or in screen mode while you browse forRWKHU%LJ3RQG9LGHRVWRZDWFK$QGUHPHPEHURXUYLGHRFDWDORJXHLVXSGDWHGUHJXODUO\WRNHHS\RXUHQWHUWDLQPHQWRSWLRQVIUHVK

7KHYLHZLQJTXDOLW\RI%LJ3RQG79DQG%LJ3RQG9LGHRVLVGHSHQGHQWRQWKHPHGLDVWUHDPLQJDJVHOHFWHG


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CHECKING A TV CHANNELS HOMEPAGE


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To record something laterTo set up recording for a program that will be on later, youll need to access the3URJUDP*XLGH


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When scheduled recordings conict

If you exceed the number of recordings T-Box can make at the same time,\RXOOEHVKRZQDZDUQLQJDQGDVNHGKRZ\RXGOLNHWRUHVROYHWKHSUREOHP7KH

options are:

PLAYING RECORDED PROGRAMS AND MOVIESWhenever youre watching a pre-recorded TV program or rented movie,you can pause, fast forward or rewind the action using the buttons on\RXUUHPRWHFRQWURO


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Once you have chosen the menu option you want, use the right and left arrowNH\VRQ\RXUUHPRWHFRQWUROWREURZVHWKURXJK\RXUUHFRUGLQJV:KHQ\RXZDQWWRYLHZDUHFRUGHGSURJUDPMXVWKLJKOLJKWWKHWLOHDQGSUHVV2.

&OLFNLQJ2.ZLOODOVRJLYH\RXVRPHRWKHURSWLRQVLQFOXGLQJH[SRUWLQJ\RXUUHFRUGLQJWRDQH[WHUQDO86%VWRUDJHGHYLFHIRUORQJHUWHUPVWRUDJH5HPHPEHUthat youll need to connect a USB storage device to the USB port on the front of\RXU7%R[UVW


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Favourites

To help organise and protect your recordings, you can mark programs as)DYRXULWHVLQ0\5HFRUGLQJVRUWKH3URJUDP*XLGH6LPSO\EULQJXSWKH

SURJUDP\RXZDQWWRPDUNDQGSUHVVWKHUHGEXWWRQRQ\RXUUHPRWH


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USING A BIGPOND VOUCHER ONCE A MOVIE HAS BEEN SELECTED2QFH\RXKDYHVHOHFWHGWKHPRYLH\RXZLVKWRZDWFK\RXZLOOQHHGWRVHOHFWRNconrm if youd like to take the money off your credit card, debit card or Telstra%LOO$OWHUQDWLYHO\\RXFDQXVHD%LJ3RQG0RYLHVYRXFKHUIRUSD\PHQWRI0RYLHV


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USING A BIGPOND VOUCHER THROUGH MY T-BOX ACCOUNTAnother way to load the BigPond voucher onto the T-Box is through theMy account function which is available through 7HOVWUDFRPWER[VHWXS


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Note:


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,I\RXKDYH\RXQJFKLOGUHQ\RXFDQEORFNFKDQQHOVZLWK\RXU3DUHQWDO3LQ

For Channel Blocking, go to the Settings option on your T-Box, click onParental Control, enter your existing PIN, select Channel Blocking and

select which channels including Foxtel on T-Box youd like blocked, andRQO\DFFHVVLEOHE\D3,1

THE PLAY MENU AND PROGRAM OPTIONSWhenever youre watching a TV program, a recording or a rented movie, youFDQSUHVVWKH2.EXWWRQRQ\RXUUHPRWHWRRSHQWKH3OD\PHQXDQG3URJUDP2SWLRQV7KLVJLYHV\RXHDV\DFFHVVWRWKH

3OD\FRXQWHU

6XEWLWOHVLQFOXGLQJFORVHGFDSWLRQVZKHUHDYDLODEOH/DQJXDJHVDQGDXGLRPRGHVZKHUHDYDLODEOH

3URJUDPGLVSOD\IRUPDW

Simply use your remotes up and down arrows to select one of the option modes,DQGWKHQXVHWKHOHIWDQGULJKWDUURZNH\VWRFKRRVHIURPWKHDYDLODEOHRSWLRQV

7RVHHVXEWLWOHVRUFORVHGFDSWLRQVSUHVV2.ZKHQZDWFKLQJDSURJUDP7KHQSUHVVWKHGRZQDUURZVHOHFWVXEWLWOHVDQGVFUROOWRVHOHFW(QJOLVK7RUHPRYHsubtitles you can go through the same process but choose None instead of

(QJOLVKRQWKHODVWRSWLRQ


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YouTube Settings from the YouTube application you can change Generaland User settings

General SettingsOHWV\RXVHWWKHGHIDXOWVHWWLQJVIRUWKH7%R[


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SOME USEFUL

BITS

EXTRAS

A range of optional accessories that can enhance your T-Box experienceDUHDYDLODEOH

BigPond Movie Vouchers


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STANDBY MODE

3UHVVLQJWKHSRZHUEXWWRQRQWKHUHPRWHFRQWUROZLOOVHW\RXU7%R[WRVWDQGE\


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TROUBLE WITH BIGPOND MOVIES

My movies take ages to download

:HUHFRPPHQGXVLQJD%LJ3RQG(OLWHRU8OWLPDWHSODQIRUIDVWHUGRZQORDGLQJ,I\RXUHDOUHDG\RQDKLJKVSHHGSODQRWKHUFRPSXWHUVRUGHYLFHVVKDULQJ\RXU FRQQHFWLRQPD\EHWDNLQJXSEDQGZLGWKDQGDIIHFWLQJ\RXUGRZQORDGVSHHGV


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TROUBLE WITH YOUR ACCOUNT

Ive tried to rent some movies, but its not being activated on my T-Box

0DNHVXUH\RXYHUHJLVWHUHG\RXU7%R[DQGVLJQHGXSWR%LJ3RQG0RYLHV7U\UHVWDUWLQJ\RXU7%R[DQGUHQWLQJDPRYLH

Ive swapped my T-Box, and now my services are no longer available

0DNHVXUH\RXYHUHJLVWHUHG\RXUQHZ7%R[

7U\UHVWDUWLQJ\RXU7%R[WRDFWLYDWHWKHRIIHU

Ive forgotten my username or password

3OHDVHFDOORXUVXSSRUWWHDPRQ13 2200 to reset your username or password

I cant download or play movies

0DNHVXUH\RXYHFUHDWHG\RXU%LJ3RQG0RYLHVDFFRXQWVXFFHVVIXOO\DQG WKDWLWVVWLOODFWLYH


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,I\RXU7%R[ is not listed as registered in the list then click on the button to 5HJLVWHUDQRWKHU7%R[DQGIROORZWKHLQVWUXFWLRQVRQVFUHHQ


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Remember, if your T-BoxFRQQHFWLRQLVGRZQWKHQ\RXULQWHUQHWRQ\RXUFRPSXWHUVZLOOEHGRZQWRR6RWKDWVRQHZD\WRFKHFN7KHQLI\RXFDQJHWRQOLQHXVLQJDQRWKHURSWLRQZLUHOHVVEURDGEDQGIRUH[DPSOH\RXFDQDOZD\VFKHFNRXU6HUYLFH6WDWXV

pages at%LJ3RQGFRPKHOSVHUYLFHVWDWXVIRUPRUHGHWDLOVI cant connect to the internet using my Ethernet connection

0DNHVXUH\RXU+RPH1HWZRUN*DWHZD\PRGHPLVVZLWFKHGRQ&DQ\RX VHHWKHSRZHURQOLQHRULQWHUQHWOLJKWVDVKLQJRURQ"

&KHFNWKH(WKHUQHWFRQQHFWLRQEHWZHHQ\RXU7%R[DQG\RXU+RPH 1HWZRUN*DWHZD\PRGHP

8VH\RXUFRPSXWHURUDQRWKHUFRQQHFWHGGHYLFHWRVHHLI\RXUEURDGEDQGconnection is working there


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TROUBLE WITH RECORDING

My recordings arent there

0DNHVXUHWKDW\RXYHVHWWKHULJKWUHFRUGLQJSDUDPHWHUVDQGFRQGLWLRQV,I\RXKDYHUHFRUGHGDVHULHVRISURJUDPVWKH\ZLOOEHJURXSHGWRJHWKHUXQGHU RQHVHULHVWLOHLQ&RPSOHWHG5HFRUGLQJV+LJKOLJKWWKHVHULHV\RXZRXOGOLNH

to view and click ok to see the individual programs recorded

&KHFNWKDWWKHKDUGGLVNKDVHQRXJKIUHHVSDFHIRU\RXUUHFRUGLQJV7KH7%R[will not record if there is insufcient disk space

Im getting a message that says Hard Disk Full

7U\IUHHLQJXSVRPHKDUGGLVNVSDFHE\GHOHWLQJVRPHROGUHFRUGLQJV

*RWR0\5HFRUGLQJV


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TROUBLE WITH FOXTEL ON TBOX

I'm having internet streaming issues

Download and streaming of Foxtel on T-Box and BigPond

content includingBigPond Movies is unmetered, which means it will not count towards your%LJ3RQGPRQWKO\XVDJHDOORZDQFH

However, if you exceed your BigPond monthly usage allowance your connectionwill slow and due to the slower speed, your BigPond Movies service will slowGUDPDWLFDOO\DQG)R[WHORQ7%R[VHUYLFHZLOOQRWZRUN

6WUHDPLQJDQGGRZQORDGLQJFRQWHQWWKDWLVQRW%LJ3RQGVXFKDV


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PRODUCT

WARRANTY

Voluntary Product Warranty

In addition to your Statutory Rights and subject to the conditions in the nextparagraph, Telstra also warrants that this product will be free from any defect in

materials or workmanship under conditions of normal use for a period of 24 monthsIURPGDWHRISXUFKDVH

We do not warrant that the product will be free from defects caused by an accident,misuse, abuse, improper installation or operation, vermin infestations, lack ofreasonable care, unauthorised modication, loss of parts, tampering or attemptedrepair by a person not authorised by Telstra; or where the product has beenGDPDJHGE\OLJKWQLQJRUDPDLQVSRZHUVXUJH

Where a valid claim is made under this Voluntary Product Warranty, we will, at noFRVWWR\RXUHSDLURUUHSODFHWKHSURGXFWZLWKLQDUHDVRQDEOHWLPH6XEMHFWWR\RXUStatutory Rights, if your claim under this Voluntary Product Warranty is not valid,you may be charged a fee under this Voluntary Product Warranty for the service andIRUDQ\GLUHFWFRVWVDVVRFLDWHGZLWKKDYLQJWKHSURGXFWGHOLYHUHGIRUVHUYLFH

To make a claim under this Voluntary Product Warranty, you must provide proofof purchase and call T-Box Support on 13 2200 to arrange, at our expense, for aprepaid return satchel for you to send the product and all the components from theRULJLQDOSXUFKDVH$OWHUQDWLYHO\\RXPD\UHWXUQWKHSURGXFWDQGDOOWKHFRPSRQHQWVfrom the original purchase to a Telstra Shop to make a claim under this Voluntary3URGXFW:DUUDQW\

The benets conferred by this Voluntary Product Warranty are in addition to otherULJKWVDQGUHPHGLHVWKDWDUHDYDLODEOHWR\RXXQGHUODZZKLFKFDQQRWEHH[FOXGHG

The processes for this Voluntary Product Warranty in no way limit your rights, whichDULVHDVDUHVXOWRI\RXU6WDWXWRU\5LJKWV

This Voluntary Product Warranty is given by:Telstra Corporation Limited ABN 33 051 775 556242 Exhibition Street, Melbourne Victoria 30001300 136 841

3OHDVHGLUHFWDOOTXHULHVWR13 22003OHDVHGRQRWDWWHPSWWRUHWXUQ\RXUSURGXFWWRWKHDGGUHVVDERYH

Statutory Rights

Our goods come with guarantees that cannot be excluded under the Australian&RQVXPHU/DZ


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THE

LEGALS

In using your T-Box, you must not violate any intellectual property rightsconcerning a brand, design, photo, licence, software program, audiovisual work orDQ\RWKHUIRUPRILQWHOOHFWXDOSURSHUW\

Any violation of these intellectual property rights and, in particular, any act of piracy,ZLOOEHVXEMHFWWRWKHSHQDOW\DSSOLFDEOHZLWKLQWKHOHJLVODWLRQSXWLQSODFH

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List of registered trade marks

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Documents

Tbox User Guide New