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43D/8 Ho Van Hue, Ward 9, Phu Nhuan District, Ho Chi Minh City, Vietnam ▪ Tel +84 3997 3452 ▪ Fax +84 3997 3465 ▪ www.tanner.vn ▪ [email protected] Vietnam © 2014
TANNER Vietnam Ltd.Passion for Precision
TANNER Service Portfolio
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TANNER AG makes technology coherent! Founded in 1984
Over 200 employees in Germany and worldwide
Almost 700 customers and more than 10,000 projects
30 years of experience in Documentation of technical products Marketing of technical products Management of documents with technical contents Training information for technical products Automation of information processes
Microsoft Certified Gold Partner
Won the Quality Award 2008 from the state of Bavaria in Germany
Won the prestigious award of "Employee Champion of Germany 2012" by the German Society for Quality (DGQ)
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TANNER offices and branchesLindau/Germany - Headquarter
Ho Chi Minh City (Vietnam)
Berlin
Graben-Neudorf
Erlangen
Hamburg
Paderborn
Reutlingen
Düsseldorf
Genova (Italy)
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Founded at the end of 2004
35 qualified: Software/ iOS/ Android Application Developers IT Engineers Technical Editors Translation Management Officers Graphic Designers Engineers in System Integration, Database Development,
Document Management, Website Development
TANNER VietnamPassion for Precision
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Our portfolio
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Our valued customers
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Our valued customers
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Technical Documentation
Structuring and standardizing information Create manuals for
– Installation– Operation– Maintenance
Describe your software Produce online helps
Benefits A qualified team From consulting to full service Efficient method-best results
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Technical Drafting Service
Highly qualified team Draftsmen Architects
Key aspects Plant construction Apparatus construction Tank and pipeline construction Architecture Building and civil engineering
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Technical Drafting Service
Service Portfolio Converting
– 2D to 3D– 3D to 2D– Photo to 3D– Photo to 2D
Creating BOM (Bill of Material) Image enhancement Drafting isometric parts, graphics Optimizing graphics according to customer’s specifications
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Translation Management Service
Managing Translation Projects In many technical fields In multi-languages In various formats
– Word, Excel, – Power Point,– JPG, PDF, AutoCAD,– HTML, SGML, XML, SVG,– Others
with High Quality Assurance Management
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Translation Management Service
High quality translation outcomes Accurate
Comprehensive
Cross-language standardized terminology
Time saving & work-load reduction
On-time delivery
Flexible pricing to meet your budget
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Product Catalog Development
System"The backbone"
Conception "The base"
Production"The performing"
TANNER PRODUCT CATALOG PROCEDURE
Process Partnership
Catalog Design – PrintCatalog Design - Online
Process ConsultingSystem RecommendationSystem Implementation
Yellow BoxMixed Catalogs
Process ConsultingManual Catalog ProductionSystem Catalog Production
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High quality catalogs
Support the implementation of designed concepts
Reliable and over 30-year experienced expert in technical documentation and product catalog development
Our interdisciplinary expert team is able to immerge deeply into your range of products without lengthy preparation to understand and edit the technical contents of your product catalog.
Reasonable price
Product Catalogs - Your advantages
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Automation & Integration
TANNER develops systems for An efficient gathering Publication Distribution of product information
Automated publication of: Documentation Online help Electronic spare-part system
Content Management System Design Creation Integration
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Automation & IntegrationServices for you and your customers
Software development (Automation Solutions) Content Management System (CMS) Information Management System (IMS) Business Management System (BMS)
Web engineering Web design Web-based applications
Mobile Applications in iOS and Android
Technology consultancy
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Database Development
Your FileMaker-based Solution Benefits
– Low cost of ownership– Run smoothly on both Windows and Mac OS X– Support up to 2,000 users– Be able to do the maintenance on the running system– Easy to use
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Database Development - FileMaker-based Solution
System Maintenance
HR Management
Customer Relationship Management
Project Management
Report Center
Accounting
Your BusinessProduct ManagementInventory Management
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Document Management
StructuringClassifyingDigitalizingArchiving
• Long time archiving• E-Mail archiving• Refreshing• Paper document conversions• ...
• Scanning• Converting• Taking over old data• Clearing documents • ...
• Gathering inventories• Assigning attributes• Checking plausibilities• Detecting duplicates• ...
• Structures in SAP and ERP• Checking completeness• Maintenance of meta-data• Navigation via hyperlinks• ...
SystemEngineeringCAD / CAEProcess
• Defining work-flows • Optimizing processes• Information Management• Quality Management• Project Control• ...
• CAD drafting• Creating isometries• CAE designing• Creating graphics & layouts • Designing• ...
• Conceptional designs• Implementation• Support• Software Development• Consulting• ...
• Drafting preliminary test records • Checking data• Handling editorials• ...
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Document Management
Qualified team of engineers, technicians, assistants
Implementation of tasks, either directly on-site or at customer’s location
Professional project-management
An outstanding know-how in mechanical & big plant engineering
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Standard Operating Procedures (SOP)
What is SOP? A uniform system for developing, maintaining and providing
access to procedural documents (policies, procedures, directives, standards, manuals and guidelines)
General Benefits: A uniform guideline and framework for management A tool to maintain consistent quality of outcomes
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Specific Benefits: For an existing company:
– Provide significant work-performance improvements– Create a clear & organized system to seize control of work-frame– Effective communication tool contributing to work-understanding
and satisfaction
For a start-up company:– Speed up the process of company establishment– Encourage the company to focus on their core business– Defined forms and processes that are understandable to
everyone encourage multi-tasking
Standard Operating Procedures (SOP)
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Services Software Training Consultancy in:
– Administration– Human Resources– Finance and Accounting– IT & System Administration
Updating SOP accordingly to:– Vietnamese Laws– ISO 9001-2008
Customization of content and layout (content, languages, layout, logo…)
Standard Operating Procedures (SOP)
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TANNER Vietnam Ltd.43D/8 Ho Van Hue Street, Ward 9Phu Nhuan District, Ho Chi Minh City, Vietnamwww.tanner.vn
Thank you for your attention.
Elmar Dutt - Managing [email protected]
+84-8-3997 3452
Sales & Marketing [email protected]
+84-8-3997 3452 – Ext: 107
