TAKE THE TIME TOUNDERSTAND TAR

PART 1Tenmast User Conference

April 18-21, 2012

Melissa Newton

Training Specialist

877-359-5492Ext. 1233

mnewton@tenmast.com

WinTen² Tenant Accounts Receivable is a fully integrated system that allows public housing

authorities to manage all of their receivables – both from tenants and from non-tenants –

including rent and utility payments, late fees, maintenance charges, and security and pet

deposits.

The program supports the creation of recurring and non-recurring transactions (charges, credits, transfers, and refunds); the printing of bills, statements, and receipts; the acceptance of

payments; and the depositing of funds.

Tenant Accounts Receivable also supports housing-specific functions, such as maintaining unit,

tenant, and lease information and tracking PHAS events. The program provides full support for

agency-definable developmental fund accounting and management.

Customers vs. Tenants

Types of accounts

Tracking balances

Taking payments

What will we cover today?

ACCESS TAR FROM TENCENTRAL

Tenant vs. Customer

Tenant – any person that has a lease with the Housing Authority

Customer – any person or entity that does or could owe the Housing Authority money

TYPES OF ACCOUNTS AR – requires customers to pay off outstanding

balances at the end of each month; examples include rent, work orders, etc.

Escrow – money added to this type of account is a liability to the agency and an asset to the tenant or customer and can accrue interest on the balance; examples include Security Deposits, Pet Deposits, FSS Escrow

TYPES OF ACCOUNTS Revolving – customers keep an overall account

balance and owes a monthly receivable to the account; examples include repayment, retro rent and promissory note

Mortgage – similar to an escrow except it has a positive balance. This type of account is not very common

Taking Payments

You can take a payment using the Wizard Hat from several screens

AR Account

Security Deposit Account

Pet Deposit Account

Repayment Account

Collection Loss Account

REPORTS IN TARThere are over 55 reports available from the Reports

Menu

USEFUL REPORTS IN TAR

REPORTS MENU

LEASES REPORT

UNIT REPORTS

MASTER UNIT LISTING

PAYMENTS/DEPOSITS REPORTS

RECEIVABLE TABS

LISTING REPORTS

REGISTERS

What questions would you like to ask?

MELISSA NEWTON

PUBLIC HOUSING TRAINING SPECIALIST

877-359-5492 EXT 1233

MNEWTON@TENMAST.COM