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Take Care of the Customer - MARTIN CenturyLink Chris Denzin Vice President and General Manager Oregon Connections Telecommunications Conference October 25 th 2013 ‘The Pulse of the Future’

Take Care of the Customer - MARTIN

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Take Care of the Customer - MARTIN. Oregon Connections Telecommunications Conference October 25 th 2013 ‘The Pulse of the Future’. CenturyLink Chris Denzin Vice President and General Manager. CenturyLink. North America. Europe. Asia Pacific. At a Glance. 55 430,000 $18.4 M 98% - PowerPoint PPT Presentation

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Page 1: Take Care of the Customer - MARTIN

Take Care of the Customer - MARTIN

CenturyLinkChris Denzin

Vice President and General Manager

Oregon Connections Telecommunications Conference

October 25th 2013 ‘The Pulse of the Future’

Page 2: Take Care of the Customer - MARTIN

2

CenturyLink

55

430,000

$18.4 M

98%

30K+

Data Centers Globally

Miles of total global network

Billion annual revenue in 2012

Of the Fortune 500 are customers

Business Customers

At a Glance

Local Service Areas

Fiber

Data Centers

North America

Europe

Asia Pacific

14M

6M

1.8M

Access Lines

Internet customers

Video Customers

Page 3: Take Care of the Customer - MARTIN

CenturyLink

3

Documented 99.999% network uptime

Over 2.4M square feet of raised floor space

Up to 100 gigabyte capability

Security practices strong enough for the Federal government

Hosting/Co-location/Managed Services/Security

Seamless end-to-end integration of network

and cloud infrastructure

0% downtime in New Jersey data center during

Super storm Sandy

Page 4: Take Care of the Customer - MARTIN

CenturyLink Investment Areas

4

$3B Invested Annually

Companywide

Cloud Infrastructure

Broadband Expansion

FTTT

IPTV

Page 5: Take Care of the Customer - MARTIN

Networks begin with understanding clients

5

Netflix is ~ 33% of all North American peak traffic . ~ 1 billion

hours per month

Page 6: Take Care of the Customer - MARTIN

What are today’s business challenges

6

How do I reduce IT cost?

Is my data secure?

What if a disaster occurs?

How can I scale my business quickly?

How do I manage software and licenses?

Can I build my software on a ready made

platform?

Page 7: Take Care of the Customer - MARTIN

Evolution of technology

7

Page 8: Take Care of the Customer - MARTIN

Technology today

8

Page 9: Take Care of the Customer - MARTIN

Utilization

9

Internet traffic doubles every 14-16 months

Page 10: Take Care of the Customer - MARTIN

Innovation

10

Page 11: Take Care of the Customer - MARTIN

Education

11

Page 12: Take Care of the Customer - MARTIN

Growth

12

Page 13: Take Care of the Customer - MARTIN

What is coming?

13

Page 14: Take Care of the Customer - MARTIN

Trends

14 Projected to be a $16B industry by 2018

Page 15: Take Care of the Customer - MARTIN

FTTP/GPON

15

EthernetSwitch

Fiber Distribution Hub (FDH)

w/ Fiber XConnect/

Splice

SFU

ONT

SFU

ONT

SFU

ONT

SFU

ONT

SFU

ONT

SFU

ONT

SFU

ONT

SFU

ONT

F2 Lateral

F1 Dist

F2 Trunk

SFU

ONT

SFU

ONT

SFU

ONT

SFU

ONT

SFU

ONT

SFU

ONT

SFU

ONT

SFU

ONT

SFU

ONT

SFU

ONT

SFU

ONT

SFU

ONT

SFU

ONT

SFU

ONT

SFU

ONT

SFU

ONT

F2/F3 HH/PED

F2/F3 HH/PED

F2/F3 HH/PED

F2 Trunk (Continued)

F2 Lateral

F2 HH/PEDCO

Re

mo

te O

LT

(GiGE)

F1 Lateral

(GPON)

Remote OLT

Cabinet w/ Fiber

XConnect/ Splice

Maybe be collocated but not required

OLT OpticalSplitter

ONT

ONT

ONT

ONT

Home #1

Home #2

Home #3

Home #32 (#64)

2.448 GbpsCenturyLink Office Field

Cabinet

VoiceVideoData

Fiber

Future:10 Gbps … Laser

Laser

Laser

Laser

Page 16: Take Care of the Customer - MARTIN

Future

16

Hosting

Co-location

Network

Platform

Equipment

Infrastructure

IP Voice

Managed Services

Security

Software

Page 17: Take Care of the Customer - MARTIN

Opportunity

17

Switch Network IP Network

US IP traffic is 157 exabytes and will grow

3x in 5 years

If America’s goal is to have a world-leading, competitive communications

market that is responsive to consumer & business needs, the

solution is to migrate to IP networks

vs.

Traditional switched traffic amounts to less than 1%

(1 Exabyte) of the amount of traffic that is transmitted

over IP

Since 2006, ~ $81B was spent on legacy networks

This is the future

Since early 2009, nearly $250 billion in private capital has been invested in U.S. wired and wireless broadband networks. Greater than Oil/Gas and 4x the US auto

industry

Page 18: Take Care of the Customer - MARTIN

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Thank You