Table2 Questionnaires for SAP Consultants

8/12/2019 Table2 Questionnaires for SAP Consultants

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TABLE 2: QUESTIONS FOR CONSULTANTS

IDENTIFY THE IMPORTANT LEVEL AND CURRENT LEVEL OF

COMPETENCIES OF SAP FUNCTIONAL CONSULTANTS AT SAP

CENTER, FIS-ERP SERVICES CO., LTD (FOR CONSULTANTS)

Please answer the questions below. You answers will be kept confident and

there is not any penalty or criticize.

/nghbn trli nhng cu hi di y. Cu trli ca bn sc gi

b mt v khng c bt knh gi, thng pht no

The objectives of the questionnaires are:/ Mc ch ca bng hi l:

- To know the awareness about the importance of competencies and the

current level of competencies of SAP Functional Consultants.

/ Hiu vnhn thc ca bn vtm quan trng ca tng nng lc yu cu i

vi chuyn vin t vn nghip vSAP v mc p ng ca bn vi tng

nng lc.


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8.

Years of experiences in SAP/ Snm kinh nghim lm vic vi phn

mm SAP 3 nm

9. Working time in FIS-ERP / S nm lm vic cho FES: 3

nm ..

10.List down the SAP certificates that you have/ Cc chng chSAP m

bn c:

..

11.

List down the main SAP modules that you have experiences/ Ccmodules SAP bn lm:

APO, PP,

QM,

12.List down the project you take part in / Cc dn bn tham gia


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Does it support improving your competencies or not?

/Bn thy vn ha hc tp ca cng ty thno? N c htrbn nng

cao nng lc khng?

C (ci ny anh nn l nh gi mc hu

dng)

15.What are your total mark in the three last check points?

/ Tng im ca tng kcheck point ca 3 kgn y nht:

Dec 2012: 9.6 June/2013: 9.6 Dec 2013: 9.6

16.In your opinion, what are the solutions to improve competencies of

SAP Functional consultants?

/ Theo bn, gii php cho vic nng cao nng lc ca bn, ca trung

tm SAP l g?

Nhn vin cn c tham gia nhiu lp traning ca SAP hn

Cn c chlng thng tt hn, to ng lc cho nhn vin


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Each competency will be rated from 1 to 5. The highest level is five, the

lowest is 1. Please check (X) at the selected level.

/ Mi cu hi, vi tng phn mc quan trng v mc p ng u

c nh thang im t1 n 5. Cao nht l 5, thp nht l 1. Tch vo

bn chn.

Explanation:

The importance of competencies:

/ Bn nh gi thno vmc quan trng ca tng nng lc

1. Not important

/ Chtiu nng lc ny khng quan trng, khng cn thit2. Little important: Having this competency is fine but do not have it is not

problem

/ Bnh thng, c th tt, khng c th cng khng phi vn nghim

trng

3.

Important: Necessary to have this competency

/ Quan trng


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4.

Meet the required at high level

/ p ng yu cu mc cao

5. Beyond required

/ p ng mc rt cao, vt qu mong i

If important level is 3 or 4 or 5 and your meeting level is 1 or 2 or 3: please list

down the reasons and solutions

If important level is 3 or 4 or 5 and your meeting level is 4 or 5: please list down the

reasons.

/ Vi nhng nng lc bn cho rng tm quan trng cc mc 3 hoc 4 hoc 5:

- Nu mc p ng yu cu ca bn l 1 hoc 2 hoc 3, nghbn chn hoc

vit nguyn nhn v gii php khc phc. C thchn nhiu gi tr.

- Nu mc p ng yu cu ca bn l 4 hoc 5, nghbn chia sbi hc

t c mc p ng cao nh vy. C thchn nhiu gi tr.


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No Required competencies / Nng lc Importance Meeting level1 2 3 4 5 1 2 3 4 5

Knowledge / Kin thc

1 Knowledge about SAP solution / Hiu bit v SAP x xCase 1: If important level is 3 or 4 or 5 and your Meeting level is 1 or 2 or 3: please list down the reasons

and solutions:

/TH 1: Nu bn cho rng tm quan trng cc mc 3 hoc 4 hoc 5v mc p ng yu cu ca bn l1 hoc 2 hoc 3, ngh bn chn hoc vit nguyn nhn v gii php khc phc. C th chn nhiu gi tr.- Reasons/ Nguyn nhn:

1. Two difficult / Modules Qu kh

2. Low experienced / t kinh nghim3. Other:

-

Solutions:1. Attend SAP Courses / Tham gia kha hc ca SAP2. On job training / o to thng qua trc tip tham gia d n3. Seminar

4. Self-study / T hc5. Other

Case 2: If important level is 3 or 4 or 5 and your Meeting level is 4 or 5: please list down the reasons

/TH 2: Nu bn cho rng tm quan trng cc mc 3 hoc 4 hoc 5v mc p ng yu cu ca bn l4 hoc 5, ngh bn chia s bi hc t c mc p ng cao nh vy. C th chn nhiu gi tr:-

Reasons:

1. c tham gia o to v modules ny2. C nhiu kinh nghim3. Other: T hc

2

Knowledge about the companys services/ Hiu v dch v ca cng ty x x


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Case 1: If important level is 3 or 4 or 5 and your Meeting level is 1 or 2 or 3: please list down the reasons

and solutions:

/TH 1: Nu bn cho rng tm quan trng cc mc 3 hoc 4 hoc 5v mc p ng yu cu ca bn l1 hoc 2 hoc 3, ngh bn chn hoc vit nguyn nhn v gii php khc phc. C th chn nhiu gi tr-

Reasons/ Nguyn nhn:

1. Two difficult / Qu kh

2. Not tried to study / Cha tm hiu3. Other:

- Solutions:

1. Attend training Courses / Tham gia kha hc tp trung2. On job training / o to thng qua trc tip tham gia d n3. Seminar

4. Self-study / T hc5. Other:

Case 2: If important level is 3 or 4 or 5 and your Meeting level is 4 or 5: please list down the reasons

/TH 2: Nu bn cho rng tm quan trng cc mc 3 hoc 4 hoc 5v mc p ng yu cu ca bn l4 hoc 5, ngh bn chia s bi hc t c mc p ng cao nh vy. C th chn nhiu gi tr:- Reasons:

1. Attended courses about companys services/ ctham gia o to v dch v ca cng ty2. Self-study / T tm hiu3. Much experience / C nhiu kinh nghimnn hiu v dch v ca cng ty

4. Other:

3

Domain knowledge (Banking, Telecommunication, production,

logistics)/ Hiu v nghip v lin quan ti cc d n (Ngn hng, Vinthng, sn xut, kho vn) x xCase 1: If important level is 3 or 4 or 5 and your Meeting level is 1 or 2 or 3: please list down the reasons

and solutions:

/TH 1: Nu bn cho rng tm quan trng cc mc 3 hoc 4 hoc 5v mc p ng yu cu ca bn l


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1 hoc 2 hoc 3, ngh bn chn hoc vit nguyn nhn v gii php khc phc. C th chn nhiu gi tr.- Reasons/ Nguyn nhn:

1. Two difficult / Nghip v qu kh

2. Low background knowledge about related business fields/ khng c kin thc nn tng v nhngnghip v ca cc phn h d n tham gia3. Low experience / t kinh nghim4. Other:

- Solutions:

1. Attend related business courses / Tham gia kha hc nghip v lin quan (VD chng ch k ton)2. On job training / o to thng qua trc tip tham gia d n3. Seminar

4. Self-study / T hc

5. Other : Case 2: If important level is 3 or 4 or 5 and your Meeting level is 4 or 5: please list down the reasons/TH 2: Nu bn cho rng tm quan trng cc mc 3 hoc 4 hoc 5v mc p ng yu cu ca bn l4 hoc 5, ngh bn chia s bi hc t c mc p ng cao nh vy. C th chn nhiu gi tr:- Reasons:

1. Have background knowledge about related business fields/ C kin thc nn tng v nhng nghipv ca cc phn h d n tham gia (VD c bng H lin quan ti k ton)2. Trained by experts or experienced consultants / c lm vic vi chuyn gia hoc c ngi c

kinh nghim ch dn

3. Self study / T hc4. Much experience / C nhiu kinh nghim5. Other:

4 Understanding about customers / Hiu khch hng x xCase 1: If important level is 3 or 4 or 5 and your Meeting level is 1 or 2 or 3: please list down thereasons and solutions:

/TH 1: Nu bn cho rng tm quan trng cc mc 3 hoc 4 hoc 5v mc p ng yu cu ca


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bn l 1 hoc 2 hoc 3, ngh bn chn hoc vit nguyn nhn v gii php khc phc. C th chnnhiu gi tr.- Reasons/ Nguyn nhn:

1. Two difficult to approach customer / Khch hng kh tip cn, khng thn thin2. Not confident when working with customer / Khng t tin nn ngi tip xc, tm hiu3. Other:

- Solutions:

1. Company have activities to improve relationship with customer / Tng cng giao lu quan hvi khch hng2. Improve communication skills / Nng cao k nng giao tip3. Improve required knowledge, self-confident / Nng cao kin thc, s t tin4. Other

Case 2: If important level is 3 or 4 or 5 and your Meeting level is 4 or 5: please list down the reasons/TH 2: Nu bn cho rng tm quan trng cc mc 3 hoc 4 hoc 5v mc p ng yu cu cabn l 4 hoc 5, ngh bn chia s bi hc t c mc p ng cao nh vy. C th chnnhiu gi tr:- Reasons:

1. Have knowledge and selft - confident / C kin thc, t tin2. Tried to study about customers/ Ch ng tm hiu khch hng2. Much experience / C nhiu kinh nghim3. Other:

Skills / Cc yu cu v k nng

1

Communication and presentation skills in both Vietnamese and

English / K nng trnh by c Ting Anh v Ting Vit x xCase 1: important level is 3 or 4 or 5 and your Meeting level is 1 or 2 or 3:

- Reasons:

1. Do not study English

2. Presentation skill is bad in nature / Kh nng trnh by khng tt


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3. Still do not try to improve / Cha tp trung ci thin nng cao4. Low experience / t kinh nghimtrnh by nn trnh by khng tt4. Other..

-

Solutions1. Attend English courses

2. Attend soft skill course / tham gia kha hc nng cao k nng mm, k nng thuyt trnh3. Other..

Case 2: important level is 3 or 4 or 5 and your Meeting level is 4 or 5

- Reasons:

1. Attended English course

2. Presentation skill is good in nature / Kh nng trnh by tt (vn c)3. Try to improve / Tp trung ci thin nng cao

4. High experience / Nhiu kinh nghim

2 Teamwork skill / K nng lm vic nhm x xCase 1: important level is 3 or 4 or 5 and your Meeting level is 1 or 2 or 3:

- Reasons:

1. Colleagues do not want to cooperate / ng nghip khng mun hp tc2. Find difficulties when cooperating with others (in nature)/ Thy kh khn khi phi hp vi mingi (bn tnh)3. Still do not try to improve / Cha tp trung ci thin nng cao4. Low experience in teamwork / t kinh nghimlm vic nhm5. Other..

- Solutions

1. Attend teamwork course / tham gia kha hc nng cao k nng teamwork2. Try to improve / T c gng3. Other do tnh cch (personal characteristic)..



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- Reasons:

1. Attended teamwork skill course

2. Colleagues want to cooperate / ng nghip ch ng hp tc

3. Try to improve / Tp trung ci thin nng cao4. High experience / Nhiu kinh nghim5. Other (personal characteristic..

3 Problem Solving / K nng gii quyt vn x xCase 1: important level is 3 or 4 or 5 and your Meeting level is 1 or 2 or 3:

- Reasons:

1. Bad in nature / kh nng vn c khng tt2. Still do not try to improve / Cha tp trung ci thin nng cao3. Low experience / t kinh nghim4. Other..

- Solutions

1. Attend Problem Solving course / tham gia kha hc nng cao k nng gii quyt vn 2. Try to improve / T c gng3. Other..


- Reasons:

1. Good in nature / Vn c tt

2. Attended Problem Solving course / tham gia kha hc gii quyt vn 3. Try to improve / Tp trung ci thin nng cao4. High experience / Nhiu kinh nghim5. Other..

4 Negotiation skill / K nng m phn x xCase 1: important level is 3 or 4 or 5 and your Meeting level is 1 or 2 or 3:- Reasons:

1. Bad in nature / kh nng vn c khng tt


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2. Still do not try to improve / Cha tp trung ci thin nng cao3. Low experience / t kinh nghim4. Other..

-

Solutions1. Attend Negotiation skill course / Tham gia kha hc nng cao k nng m phn2. Try to improve / T c gng3. Other..


- Reasons:

1. Good in nature / Vn c tt2. Attended Negotiation skill course / tham gia kha hc nng cao k nng m phn3. Try to improve / Tp trung ci thin nng cao

4. High experience / Nhiu kinh nghim5. Other..

5 Persuading skill / K nng thuyt phc x xCase 1: important level is 3 or 4 or 5 and your Meeting level is 1 or 2 or 3:

- Reasons:

1. Bad in nature / kh nng vn c khng tt2. Still do not try to improve / Cha tp trung ci thin nng cao3. Low experience / t kinh nghim

-

Solutions1. Attend Persuading skill, soft-skill course / Tham gia kha hc nng cao k nng thuyt phc, knng mm2. Try to improve / T c gng3. Other..


- Reasons:



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2. Attended Persuading skill, soft-skill course / tham gia kha hc nng cao k nng thuyt phc,k nng mm3. Try to improve / Tp trung ci thin nng cao

4. High experience / Nhiu kinh nghim5. Other..6 Creative thinking / Sng to x x

Case 1: important level is 3 or 4 or 5 and your Meeting level is 1 or 2 or 3:

- Reasons:


-

Solutions1. Attend Creative thinking skill, soft skill course / Tham gia kha hc nng cao kh nng sng to,k nng mm2. Try to improve / T c gng3. Other..


- Reasons:

1. Good in nature / Vn c tt2. Attended Creative thinking skill, soft skill course / Tham gia kha hc nng cao kh nng sngto, k nng mm3. Try to improve / Tp trung ci thin nng cao4. High experience / Nhiu kinh nghim5. Other..

7 Generalization skill / K nng tng hp vn x xCase 1: important level is 3 or 4 or 5 and your Meeting level is 1 or 2 or 3:

- Reasons:


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1. Bad in nature / kh nng vn c khng tt2. Still do not try to improve / Cha tp trung ci thin nng cao3. Low experience / t kinh nghim

4. Other..- Solutions1. Attend generalization skill, soft-skill course / Tham gia kha hc nng cao k nng tng hp vn, k nng mm2. Try to improve / T c gng3. Other..

Case 2: important level is 3 or 4 or 5 and your Meeting level is 4 or 5- Reasons:


2. Attended generalization skill, soft-skill course / tham gia kha hc nng cao k nng tng hpvn , k nng mm3. Try to improve / Tp trung ci thin nng cao4. High experience / Nhiu kinh nghim5. Other..

8

Multi-dimension perspective / Kh nng phn tch vn dinhiu gc x xCase 1: important level is 3 or 4 or 5 and your Meeting level is 1 or 2 or 3:

- Reasons:


- Solutions

1. Attend related course / Tham gia kha hc lin quan2. Try to improve / T c gng


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3. Other..Case 2: important level is 3 or 4 or 5 and your Meeting level is 4 or 5

- Reasons:

1. Good in nature / Vn c tt2. Attended related course / tham gia kha hc lin quan3. Try to improve / Tp trung ci thin nng cao4. High experience / Nhiu kinh nghim5. Other..

9 Self- studying skill / T hc, t nghin cu x xCase 1: important level is 3 or 4 or 5 and your Meeting level is 1 or 2 or 3:

- Reasons:


2. Still do not try to improve / Cha tp trung ci thin nng cao3. Other..

- Solutions

1. Attend related course / Tham gia kha hc lin quan2. Try to improve / T c gng3. Other..

Case 2: important level is 3 or 4 or 5 and your Meeting level is 4 or 5- Reasons:

1. Good in nature / Vn c tt2. Attended related course / tham gia kha hc lin quan3. Try to improve / Tp trung ci thin nng cao4. Other..

10 Documenting skill / Knng to, editvn bn x xCase 1: important level is 3 or 4 or 5 and your Meeting level is 1 or 2 or 3:- Reasons:



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2. Still do not try to improve / Cha tp trung ci thin nng cao3. Low experience / t kinh nghim4. Other..

-

Solutions1. Attend related course / Tham gia kha hc lin quan2. Try to improve / T c gng3. Other..


- Reasons:

1. Good in nature / Vn c tt2. Attended related course / tham gia kha hc lin quan3. Try to improve / Tp trung ci thin nng cao

4. High experience / Nhiu kinh nghim5. Other..

Attitude / Thi 1 High motivation / ng lc cao x x

Case 1: important level is 3 or 4 or 5 and your Meeting level is 1 or 2 or 3:

- Reasons:

1. Not competitive salary and compensation / Lng v i ng khng tt

2. Working environment is not good / Mi trng lm vic khng tt3. Company culture is not good / Vn ha cng ty khng tt4. From inside / T bn thn thy khng c ng lc5. Working under high Pressure / Mt mi, chu nhiu p lc6. Other..

- Solutions

1. Company should have more competitive salary and compensation policy/ Cng ty c chnh sch

lng thng, i ng xng ng.


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2. Company should improve working environment / Cng ty cnci thin mi trng lm vic3. Company improves its culture / Cng ty cn nng co vn ha doanh nghip4. Work-life balance / T cn bng cuc sng v cng vic

5. Try to improve / T c gng6. Other..


- Reasons:

1. Passionate with the job/ y l cng vic m bn thn am m2. Satisfy with salary and compensation policy / Tha mn vi chnh sch lng thng, i ng3. Feel that working environment is good / Cm thy mi trng lm vic tt4. Feel that company culture is good / Cm thy vn ha cng ty rt tt

5. Other..

2

Positive attitude to changed demands, unstructured environment

/ Lm vic trong mi trng d thay i, yu cu nhiu thay i x xCase 1: important level is 3 or 4 or 5 and your Meeting level is 1 or 2 or 3:

- Reasons:

1. Do not want to change / Bn thn ngi thay i2. Other..

- Solutions



- Reasons:

1. Like changing, unstructured environment / Vn thch s thay i, mo him2. Other..

3

Work to tight deadlines with a can do attitude

/ C gng hon thnh cng vic ng hn vi tinh thn ti c th x x


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lm cCase 1: important level is 3 or 4 or 5 and your Meeting level is 1 or 2 or 3:

- Reasons:

1. Not self-confident / Khng t tin vo bn thn2. Cannot work under pressure / Khng lm vic c di p lc ln3. Other..

- Solutions



- Reasons:

1. Self-confident / T tin vo bn thn

2. High Responsibility/ C trch nhim3. Passionate with the job / am m vi cng vic4. Other..

4

Willingness to go beyond the call of duty to get the job done

/ Sn sng lm vic vt qu yu cu, nhim v hon thnhcng vic x xCase 1: important level is 3 or 4 or 5 and your Meeting level is 1 or 2 or 3:

- Reasons:

1. Low motivation / ng lc thp

2. Other..- Solutions

1. Try to improve this attitude / T c gng2. Other..


- Reasons:

1. Self-confident / T tin vo bn thn


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2. Passionate with the job / am m vi cng vic3. High Responsibility/ C trch nhim4. Other..

5 Accountability / C trch nhim x xCase 1: important level is 3 or 4 or 5 and your Meeting level is 1 or 2 or 3:- Reasons:

1. Low motivation / ng lc thp2. Other..

- Solutions



-

Reasons:1. Passionate with the job / am m vi cng vic2. High Responsibility/ C trch nhim3. Other..

6 Careful / Cn thn x xCase 1: important level is 3 or 4 or 5 and your Meeting level is 1 or 2 or 3:

- Reasons:

1. Bad in nature / Vn khng cn thn2. Low motivation / ng lc thp3. Other..

- Solutions



- Reasons:

1. Good in nature / Vn cn thn


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2. Passionate with the job / am m vi cng vic3. High Responsibility/ C trch nhim4. Other..

Thank you for your answers!!

Documents

Table2 Questionnaires for SAP Consultants