System Analysis of Virtual Team System Analysis of Virtual Team Collaboration Management SystemCollaboration Management System

based on Cloud Technologybased on Cloud Technology

Panita Wannapiroon, Ph.D.Panita Wannapiroon, Ph.D.

Assistant ProfessorAssistant Professor Division of Information and Communication Technology for Education, Faculty of Technical Education

King Mongkut's University of Technology North Bangkok, Thailand. King Mongkut's University of Technology North Bangkok, Thailand.

Varit KankaewVarit Kankaew

Ph.D. CandidatePh.D. Candidate

A teamwork has been mentioned more frequently in the field of government since it has been comprised as the

main 5th capacity determined by Office of the Public Sector Development Commission for measuring the

behavior of expressing the intension in the cooperation and participation within the government office or

department .This is also include the potential in creating the harmony and maintain the proper relationship between

a team member (Naritcha Phuklip, 2012).

Research Background

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The creation or the development of teamwork is the creation of work atmosphere or culture in the aspect of

team that shall lead to the better result in work successful. This can be done by improving the target group to know

how to work in team and the benefit they will receive from the cooperation (Office of the Public Sector

Development Commission, 2012).

Research Background

3

Many of educational institutes proceed a campus-style of educational management which are the educational instate

established with a purpose of educational management that might be consisted of a library, dormitory and various styles of building, similar to a university. In Thailand, a campus refers to the office

under the control of college educational institute or any other institutes that their area is separate from its original affiliation and

provide the learning of management authorized by the original affiliation. Some institutes might use the other word for the campus

such as the learning center (Wikipedia, 2014).

Research Background

4

Virtual Team is a new approach that is different from the teamwork

of traditional management and organizer that will be able to work

together regardless the different locations and organizations by using

technology to facilitate communication and collaboration,

rather than confrontation or traveling (Duarte, D. & Snyder, 2001; Gatlin-

Watts, et. al, 2007).

Research Background

5

Virtual Team consists of two people or more to work

together interactively interact to achieve a common goal while at least one member of the team is working in different locations, organizations or time (Hertel

et.al, 2005).

Research Background

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As a result, the use of Virtual Team can be deemed as one of the proper alternatives that will allow the

education instate with the campus-style educational management to do a teamwork though the information and communication technology. In order to enhance the

effectiveness of Virtual Team, Cloud Computing is therefore required.

Research Background

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Cloud Computing is a form of computer processing with the ability to adjust the size and flexibility. A service using internet technologies applications

available everywhere to facilitate the needs of the user for sharing resources through network, server storage units,

and various applications (Gartner, 2014; Mell & Grance, 2011).

Research Background

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• The service provided by Cloud Computing can be divided into 3 pattern as follows (Huth & Cebula,

2011) :

1) Software as a Service (SaaS)

2) Platform as a Service (PaaS)

3) Infrastructure as a Service (IaaS)

• By the time Software as s Service are applied as the background of the teamwork in the aspect of Virtual

Team, the effectiveness shall be enhanced.

Research Background

9

As mentioned above in term of the importance of teamwork, the researcher therefore presents the System Analysis of Virtual Team Collaboration Management System based on Cloud Technology to the educational

institutes with a campus-style of educational administration and management with a purpose to enable the effectiveness of the participation as a team work and to promote the use of information and communication

technology.

Research Background

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1. To analyze the component of Virtual Team Collaboration Management System based on Cloud Technology.

2. To assess the suitability of the components of Virtual Team Collaboration Management System based on Cloud Technology.

Objective

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• Population and Sampling Group

• Research Variables

Research Scope

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• Population and Sampling GroupThe population of the study is the experts in the

field of virtual team and information and communication technology.

The sample groups are five experts in the field of virtual team and information and communication technology by purposive sampling.

Research Scope

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• Research VariablesIndependent variable is Virtual Team

Collaboration Management System based on Cloud Technology.

Dependent variable is the components’ suitability of Virtual Team Collaboration Management System based on Cloud Technology.

Research Scope

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Phase 1 : the analysis of Virtual Team Collaboration Management System based on Cloud Technology are performed as the following steps.

1. Study, analyze and synthesis of documentation and related research to set up a framework of component analysis.

2. Analyze the component of the system of education and research documents.

3. Present the system components resulted from the analysis and improvement advisors to consider the suggestion.

Research Methodology

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Phase2) the assessment of the components’ suitability of Virtual Team Collaboration Management System based on Cloud Technology is conducted as the following steps:

1. Create a tool for assessing the suitability of the system components.2. Present the elements of the system analyzed by 5 experts to determine

and evaluate the suitability.3. Improve the system components according to the experts’ suggestion.4. Present the analyzed components of the system in a format of

conventional illustration essay.5. Analyze the result of component of the system’s suitability by an

average point and standard deviation (SD), which is a criterion to determine the weight of evaluation is a 5 level (Likert Scale).

Research Methodology

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Research Results

The research result was divided into 2 section as follows.

Section 1) the components of the Virtual Team Collaboration Management System based on Cloud Technology.

Section 2) the result of the evaluation of the component of the Virtual Team Collaboration Management System based on Cloud Technology. The evaluation is conducted through the measurement of the component by 5 experts in terms of the suitability.

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Research Results

Figure 1: the component of the Virtual Team Collaboration Management System based on Cloud Technology.

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Research Results

Table 1 : The conclusion of the assessment of overall system’s component.

From Table 1, it is found that the overall system has the highest rate of suitability. 19

Research Results

Table 2 : the evaluation result of the suitability of applying the component of the Virtual Team Collaboration Management System based on Cloud Technology.

From Table 2, It is found that the application of the component of the Virtual Team Collaboration Management System based on Cloud Technology has the suitability at high level in overall. 20

• The component of the Virtual Team Collaboration Management System based on Cloud Technology derived from the analysis of 3 systems of service providing can be described as follows: 1) The cloud collaboration system 2) The cloud communication system

and 3) The cloud workflow system.

• The assessment result of the suitability of the component of the Virtual Team Collaboration Management System based on Cloud

Technology from 5 experts reveals that the suitability average level is at highest level. This shown that the component of the system derived from the analysis can be improved as the Virtual Team

Collaboration Management System based on Cloud Technology for a real usage.

Discussion

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The educational institute with a campus-style management that attempts to deploy Virtual Team Collaboration Management System based on Cloud Technology with a purpose to develop such system as an application in the

educational institute or university should be prepared in the following aspects:

1) Computer: there must be a computer for the operating system to support the system user’s service promptly.

2) Network: There must be a stable internal network and hi-speed internet connection to support both internal and external system service.

3) Personnel: There must be a personnel who responsible for the system maintenance with a proper knowledge of the system performance.

4) The support technology: there must be the technology that can support the teamwork from everywhere upon the user’s requirement through the network access

and resource sharing.

Suggestions

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To develop the component service of Virtual Team Collaboration Management System based on Cloud Technology as a support system in an educational

institute or university and to study the performance of developed system.

Further Research

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Thank YouThank You