SUREDONEMANAGED SERVICESMAKING MULTICHANNEL E-COMMERCE EASY

Managed E-Commerce Services

SureDone provides comprehensive managed services to support your entire e-commerce lifecycle - from listing, to orders, to customer service, to reputation. We can even help you expand to new markets.

Are your sales growing and you are having trouble keeping up?

Are you looking to start to sell online, but just don’t have the time or the knowledge to get things moving?

Would you like to make more profit and would like to reduce your operating costs?

SureDone Professional Services is at hand to provide solutions to these problems with its E-Commerce Management Service.

Listing Management ServiceOur team eats and breathes e-commerce! You can have a member of our “Pro Team” work on your listings exclusively ensuring they stand out from the crowd, optimized putting them at the forefront of the buyer.

Order Management ServiceAre some of your suppliers still stuck in the dark ages and only accept manual orders but they have great product line that you want to sell online? Our order management service can be the link - placing and progressing orders ensuring that the items are dispatched on time every time.

Competition ChecksOur team can make sure you are ahead of the game using a combination of industry management tools and manual checking to provide you with the information needed to stay one step ahead of the game.

Design ServiceAre you a dynamic seasonal brand that needs continual changes to your brand presence? Our award winning design team can ensure that we keep you appearance updated and fresh, from your website to your item templates and channel storefronts.

Cataloguing and indexingWe know how to data match; it’s the way buyers find your items. Our team is experts in getting data into a standardized format ready to be promoted online.

Expanding into Emerging MarketsMarketplaces know of the opportunity expanding sales into Europe and Canada so you should take advantage of it also. Our translation team can take your American listing and get it ready for these markets.

Customer ServiceDon’t have the time to answer every email or call that you receive and you feel like you are missing opportunities? Our customer service team can take care of that all for you being an expansion of your business.

Marketplace Reputation ManagementAs part of our customer service offering we can also manage your reputation on each marketplace. Our expert team knows the rules and regulations relating to eBay and Amazon and can be either proactive in seeking positive feedback from clients or reactive by encouraging customer to change / remove adverse comments. Our success rate is high and feedback is the cornerstone to building a great brand and successful business online.

251 State Street / Suite 201Schenectady, NY 12305

115 East 23rd Street, 3rd FloorNew York, NY 10010

877-773-6755 www.suredone.com