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SCR Additional Information Pharmacy Survey v2: Summary report
This report was created on Monday 18 March 2019 at 10:06.
The consultation ran from 26/09/2018 to 15/03/2019.
Contents
Question 1: Name of your organisation? 3
Organisation 3
Question 2: Type of organisation 3
Type of organisation 3
Other: 4
Question 3: What is your specialty? 4
Speciality 4
Question 4: What is your role? 4
Role title 4
Role Other: 5
Band 5
Question 5: Have you viewed any SCRs with Additional Information? 6
Viewed AI 6
Question 6: How frequently do you view SCRs with Additional Information on average? 7
Frequency AI viewed 7
Question 7: How useful have you found viewing the Additional Information within SCRs? 8
SCRAI Usefulness 8
The Additional Information is not useful because: 8
Question 8: Thinking about the information you've obtained from specific SCRs in the past, what information have you found the
most useful? Please select up to 5 from the choices below, with 1 being the most useful
9
Ranking of 'Ranked in order of importance (1 most important)' 9
Ranked in order of importance (1 most important) - Reason for medication 10
Ranked in order of importance (1 most important) - Immunisations 10
Ranked in order of importance (1 most important) - Information regarding frailty 11
Ranked in order of importance (1 most important) - Anticipatory care information 11
Ranked in order of importance (1 most important) - Significant medical history past and present 12
Ranked in order of importance (1 most important) - Contact details for family, carers and healthcare professionals 12
Ranked in order of importance (1 most important) - End of life care preferences 13
Ranked in order of importance (1 most important) - Communication preferences 13
Ranked in order of importance (1 most important) - Advanced decisions 14
Ranked in order of importance (1 most important) - Resuscitation status 14
Ranked in order of importance (1 most important) - Disabilities information 15
Ranked in order of importance (1 most important) - Signposting to key documents held elsewhere 15
Please explain the reason(s) for your highest ranking: 15
Question 9: When viewing Additional Information in the SCR do you usually need to spend more time per patient? 16
More time spent per patient 16
If you answered "Yes" was spending this time beneficial to your patient care? 16
Please explain why you answered "No": 16
Question 10: How much more time do you usually need to spend to view the Additional Information? Please provide approximate
minutes per patient
16
Time added per patient 16
Other - approximate time over 20 minutes per patient 17
Question 11: Has the use of the Additional Information helped you to make more effective use of your time? 17
More effective use of time 17
Question 12: How has use of the Additional Information helped you to make more effective use of your time? 17
Use of time 17
Other: 18
Question 13: When Additional Information was present in the SCR, approximately how much time did you save on average per
patient?
18
Time saved in minutes per patient 18
Time saved in minutes/patient 18
Page 2
Question 14: Has viewing the Additional Information in your Pharmacy been beneficial to your patients? 19
Benefit to patients, view in Pharmacy 19
Please explain why you answered "No": 19
Question 15: Thinking about the information you've obtained from specific SCRs in the past, how has viewing the Additional
Information been beneficial to your patients?
19
Pharm AI viewing pt benefits - Allowed the care episode to be completed in the Pharmacy 19
Pharm AI viewing pt benefits - Supported the identification and avoidance of potential medication related harm 20
Pharm AI viewing pt benefits - Supported decision making around discontinuation or changes to medication 20
Pharm AI viewing pt benefits - Allowed appropriate medications to be provided post-surgical procedure 21
Pharm AI viewing pt benefits - Supported tailoring of advice to increase patient understanding and promote self care 21
Pharm AI viewing pt benefits - Supported transfers between care providers due to "Reason for Medication" 22
Pharm AI viewing pt benefits - Avoided an appointment with another healthcare professional 22
Pharm AI viewing pt benefits - Avoided the need to remember or repeat information 23
Pharm AI viewing pt benefits - Other (please add comments below) 23
Other: 23
If you selected "Avoided an appointment with another healthcare professional" what role would the appointment have been
made with?
23
Question 16: Have you viewed any Summary Care Records which show the 'Reason for Medication'? 24
Viewed reason for medication 24
Question 17: Has viewing the 'Reason for Medication' been useful in avoiding potential harm to patients? 24
Reason for medication avoiding potential harm 24
Please explain your answer: 24
Question 18: Please provide anonymised examples of where potential harm was avoided through viewing the 'Reason for
Medication':
24
Avoidance of harm examples (freetext) 24
Question 19: Has viewing the 'Reason for Medication' supported your understanding of the patient and/or the planning of their
ongoing care?
25
Usefulness reason for medication 25
Please explain your answer: 25
Question 20: Please provide anonymised examples where the 'Reason for Medication' has supported your understanding of the
patient and/or the planning of their ongoing care:
25
Examples: 25
Question 21: Please describe if you have found viewing the 'Reason for Medication' useful for a particular medication or group of
medications, or for any other purpose:
25
Specific medication where "Reason for medication" is particularly useful: 25
reason for meds useful another purpose (freetext) 25
Question 22: Have you viewed this Additional Information section? NB Contacts including Next of kin and Historical Information
including the Nominated Pharmacy are included as part of the Patient Demographic Information, not SCR or SCR Additional
Information.
25
Viewed contacts 25
Question 23: Has viewing “Social and Personal Circumstances” been useful to you? 26
How is contact info useful 26
Please explain why you answered "Not at all useful": 26
Question 24: How has viewing “Social and Personal Circumstances” been useful? 26
Contact info useful to Pharm - Reduced the need to call GP practices and / or other care professionals 26
Contact info useful to Pharm - Reduced the amount of calls / time needed to find the right contact 27
Contact info useful to Pharm - Helped to avoid referral to another healthcare professional 27
Contact info useful to Pharm - Other (please describe in comments below) 28
Contact info useful to Pharm (freetext) 28
Question 25: Have you saved time through viewing “Social and Personal Circumstances”? 28
Contacts saved time 28
Please explain why you answered "No": 28
Question 26: Approximately how much time have you saved due to your use of “Social and Personal Circumstances”? Please
select approximate time saved in minutes per patient contact viewed:
29
Time saved in minutes/patient contact viewed 29
time saved per patient contact viewed 29
Question 27: If you have viewed these summaries, have they been useful? 29
Viewed summary free text 29
Please explain your answer: 30
Page 3
Question 28: Does the presentation style and consistent format of the SCR and Additional Information make it easy for you to find
information?
30
Format Yes/No 30
If you answered "Yes", what do you like about the presentation style and format? 30
If you answered "No", what don't you like? 30
Question 29: Please provide any comments about the quality of the information provided in the SCR Additional Information: 30
Quality of SCRAI 30
Question 30: Which healthcare record information systems do you have access to? (excluding SCR): 30
Systems available to responder 30
Question 31: Do you prefer to view a summary of the GP record via the SCR rather than local health care record information
systems?
30
Prefer SCR to LHR 30
If you answered "Yes" please explain why: 31
If you answered "No" please explain why: 31
Question 32: If you have found that the use of SCR Additional Information supports; or believe that it could support; you in caring for
your patients please provide any other comments below:
31
Comments 31
Question 33: If you have found that there are disadvantages of viewing the Additional Information in Summary Care Records please
add any comments below:
31
Disadvantages 31
Question 34: Would you be willing to share your experiences so that they could be included as part of a case study? 31
Willing to provide case study info 31
Question 35: Were you aware of SCR Additional Information prior to this survey? 31
Aware of AI pre survey 31
How do you prefer to hear about changes to NHS Digital products? 31
Question 1: Name of your organisation?
Organisation
There were 39 responses to this part of the question.
Question 2: Type of organisation
Type of organisation
Hospital Pharmacy
Community Hospital Pharmacy
Community Pharmacy
Mental Health Pharmacy - hospitalbased
Mental Health Pharmacy-community based
Hospice Pharmacy
Specialist Centre Pharmacy
Urgent Treatment CentrePharmacy
Other
Not Answered
0 24
Page 4
Option Total Percent
Hospital Pharmacy 24 58.54%
Community Hospital Pharmacy 1 2.44%
Community Pharmacy 5 12.20%
Mental Health Pharmacy - hospital based 2 4.88%
Mental Health Pharmacy- community based 0 0%
Hospice Pharmacy 0 0%
Specialist Centre Pharmacy 0 0%
Urgent Treatment Centre Pharmacy 0 0%
Other 0 0%
Not Answered 0 0%
Other:
There were 0 responses to this part of the question.
Question 3: What is your specialty?
Speciality
There were 37 responses to this part of the question.
Question 4: What is your role?
Role title
Pre - registration Pharmacist
Pharmacist
Lead Pharmacist
Pharmacy Manager
Deputy Pharmacy Manager
Community Pharmacy RegionalManager
Community Pharmacy DeputyRegional Manager
Superintendent Pharmacist
Principle Pharmacist
Pharmacy Technician
Lead Pharmacy Technician
Dispenser
Locum Pharmacist
Other - please explain below
Not Answered
0 13
Page 5
Option Total Percent
Pre - registration Pharmacist 1 2.44%
Pharmacist 13 31.71%
Lead Pharmacist 4 9.76%
Pharmacy Manager 0 0%
Deputy Pharmacy Manager 0 0%
Community Pharmacy Regional Manager 0 0%
Community Pharmacy Deputy Regional Manager 0 0%
Superintendent Pharmacist 1 2.44%
Principle Pharmacist 0 0%
Pharmacy Technician 9 21.95%
Lead Pharmacy Technician 0 0%
Dispenser 0 0%
Locum Pharmacist 0 0%
Other - please explain below 0 0%
Not Answered 13 31.71%
Role Other:
There were 15 responses to this part of the question.
Band
Band 4
Band 5
Band 6
Band 7
Band 8a
Band 8b
Band 8c
Band 8d
Band 9
N/A
Not Answered
0 14
Page 6
Option Total Percent
Band 4 1 2.44%
Band 5 7 17.07%
Band 6 2 4.88%
Band 7 4 9.76%
Band 8a 9 21.95%
Band 8b 1 2.44%
Band 8c 1 2.44%
Band 8d 0 0%
Band 9 0 0%
N/A 2 4.88%
Not Answered 14 34.15%
Question 5: Have you viewed any SCRs with Additional Information?
Viewed AI
Yes
No - please move to question 30.
Unsure
Not Answered
0 26
Page 7
Option Total Percent
Yes 26 63.41%
No - please move to question 30. 8 19.51%
Unsure 1 2.44%
Not Answered 0 0%
Question 6: How frequently do you view SCRs with Additional Information on average?
Frequency AI viewed
More than once a day
Once a day
Less than once a day but morethan once a week
Once a week
Less than once a week but morethan once a month
Once a month
Less than once a month but morethan once every 3 months
Once every 3 months
Less than once every 3 monthsbut more than once every 6
months
Once every 6 months
Less than once every 6 monthsbut more than once a year
Once a year
Less than once a year
Not Answered
0 12
Page 8
Option Total Percent
More than once a day 11 26.83%
Once a day 2 4.88%
Less than once a day but more than once a week 5 12.20%
Once a week 1 2.44%
Less than once a week but more than once a month 5 12.20%
Once a month 2 4.88%
Less than once a month but more than once every 3 months 0 0%
Once every 3 months 1 2.44%
Less than once every 3 months but more than once every 6 months 0 0%
Once every 6 months 0 0%
Less than once every 6 months but more than once a year 1 2.44%
Once a year 1 2.44%
Less than once a year 0 0%
Not Answered 12 29.27%
Question 7: How useful have you found viewing the Additional Information within SCRs?
SCRAI Usefulness
Extremely useful
Useful
Not very useful
Not at all useful - please explainyour answer below and move to
question 9
Not Answered
0 18
Option Total Percent
Extremely useful 18 43.90%
Useful 9 21.95%
Not very useful 2 4.88%
Not at all useful - please explain your answer below and move to question 9 0 0%
Not Answered 12 29.27%
The Additional Information is not useful because:
There were 5 responses to this part of the question.
Page 9
Question 8: Thinking about the information you've obtained from specific SCRs in the past, what information haveyou found the most useful? Please select up to 5 from the choices below, with 1 being the most useful
Ranking of 'Ranked in order of importance (1 most important)'
Reason for medication
Significant medical history pastand present
Contact details for family, carersand healthcare professionals
Immunisations
Anticipatory care information
Information regarding frailty
Signposting to key documentsheld elsewhere
End of life care preferences
Communication preferences
Disabilities information
Advanced decisions
Resuscitation status
0 3.10
Page 10
Item Ranking
Reason for medication 3.10
Significant medical history past and present 2.32
Contact details for family, carers and healthcare professionals 1.44
Immunisations 1.00
Anticipatory care information 0.61
Information regarding frailty 0.37
Signposting to key documents held elsewhere 0.37
End of life care preferences 0.15
Communication preferences 0.15
Disabilities information 0.02
Advanced decisions 0.00
Resuscitation status 0.00
Ranked in order of importance (1 most important) - Reason for medication
1
2
3
4
5
Not Answered
0 19
Option Total Percent
1 19 46.34%
2 7 17.07%
3 1 2.44%
4 0 0%
5 1 2.44%
Not Answered 13 31.71%
Ranked in order of importance (1 most important) - Immunisations
1
2
3
4
5
Not Answered
0 27
Page 11
Option Total Percent
1 1 2.44%
2 4 9.76%
3 5 12.20%
4 1 2.44%
5 3 7.32%
Not Answered 27 65.85%
Ranked in order of importance (1 most important) - Information regarding frailty
1
2
3
4
5
Not Answered
0 32
Option Total Percent
1 0 0%
2 1 2.44%
3 0 0%
4 3 7.32%
5 5 12.20%
Not Answered 32 78.05%
Ranked in order of importance (1 most important) - Anticipatory care information
1
2
3
4
5
Not Answered
0 28
Page 12
Option Total Percent
1 0 0%
2 1 2.44%
3 2 4.88%
4 5 12.20%
5 5 12.20%
Not Answered 28 68.29%
Ranked in order of importance (1 most important) - Significant medical history past and present
1
2
3
4
5
Not Answered
0 15
Option Total Percent
1 5 12.20%
2 11 26.83%
3 7 17.07%
4 2 4.88%
5 1 2.44%
Not Answered 15 36.59%
Ranked in order of importance (1 most important) - Contact details for family, carers and healthcare professionals
1
2
3
4
5
Not Answered
0 21
Page 13
Option Total Percent
1 3 7.32%
2 2 4.88%
3 7 17.07%
4 7 17.07%
5 1 2.44%
Not Answered 21 51.22%
Ranked in order of importance (1 most important) - End of life care preferences
1
2
3
4
5
Not Answered
0 39
Option Total Percent
1 0 0%
2 1 2.44%
3 0 0%
4 1 2.44%
5 0 0%
Not Answered 39 95.12%
Ranked in order of importance (1 most important) - Communication preferences
1
2
3
4
5
Not Answered
0 39
Page 14
Option Total Percent
1 0 0%
2 1 2.44%
3 0 0%
4 1 2.44%
5 0 0%
Not Answered 39 95.12%
Ranked in order of importance (1 most important) - Advanced decisions
1
2
3
4
5
Not Answered
0 41
Option Total Percent
1 0 0%
2 0 0%
3 0 0%
4 0 0%
5 0 0%
Not Answered 41 100.00%
Ranked in order of importance (1 most important) - Resuscitation status
1
2
3
4
5
Not Answered
0 41
Page 15
Option Total Percent
1 0 0%
2 0 0%
3 0 0%
4 0 0%
5 0 0%
Not Answered 41 100.00%
Ranked in order of importance (1 most important) - Disabilities information
1
2
3
4
5
Not Answered
0 40
Option Total Percent
1 0 0%
2 0 0%
3 0 0%
4 0 0%
5 1 2.44%
Not Answered 40 97.56%
Ranked in order of importance (1 most important) - Signposting to key documents held elsewhere
1
2
3
4
5
Not Answered
0 35
Option Total Percent
1 0 0%
2 0 0%
3 4 9.76%
4 1 2.44%
5 1 2.44%
Not Answered 35 85.37%
Please explain the reason(s) for your highest ranking:
There were 18 responses to this part of the question.
Page 16
Question 9: When viewing Additional Information in the SCR do you usually need to spend more time per patient?
More time spent per patient
Yes
No - please explain below andmove to question 11
Unsure
Not Answered
0 12
Option Total Percent
Yes 10 24.39%
No - please explain below and move to question 11 12 29.27%
Unsure 7 17.07%
Not Answered 12 29.27%
If you answered "Yes" was spending this time beneficial to your patient care?
There were 8 responses to this part of the question.
Please explain why you answered "No":
There were 10 responses to this part of the question.
Question 10: How much more time do you usually need to spend to view the Additional Information? Pleaseprovide approximate minutes per patient
Time added per patient
None
Less than a minute
1-3 minutes
3-5 minutes
5-10 minutes
10-15 minutes
15-20 minutes
More than 20 minutes (pleasespecify)
Not Answered
0 16
Page 17
Option Total Percent
None 3 7.32%
Less than a minute 4 9.76%
1-3 minutes 10 24.39%
3-5 minutes 6 14.63%
5-10 minutes 2 4.88%
10-15 minutes 0 0%
15-20 minutes 0 0%
More than 20 minutes (please specify) 0 0%
Not Answered 16 39.02%
Other - approximate time over 20 minutes per patient
There was 1 response to this part of the question.
Question 11: Has the use of the Additional Information helped you to make more effective use of your time?
More effective use of time
Yes
No - please move to question 14
Unsure
Not Answered
0 21
Option Total Percent
Yes 21 51.22%
No - please move to question 14 4 9.76%
Unsure 3 7.32%
Not Answered 13 31.71%
Question 12: How has use of the Additional Information helped you to make more effective use of your time?
Use of time
Reduced time finding information
Supported decision making
Reduced time to dispensemedication
Reduced the number of calls toGP Practices or other healthcare
professionals
Avoidance of referral to GP/ Out ofHours GP
Other
Not Answered
0 20
Page 18
Option Total Percent
Reduced time finding information 19 46.34%
Supported decision making 15 36.59%
Reduced time to dispense medication 6 14.63%
Reduced the number of calls to GP Practices or other healthcare professionals 20 48.78%
Avoidance of referral to GP/ Out of Hours GP 1 2.44%
Other 0 0%
Not Answered 16 39.02%
Other:
There were 2 responses to this part of the question.
Question 13: When Additional Information was present in the SCR, approximately how much time did you save onaverage per patient?
Time saved in minutes per patient
None
Less than a minute
1-3 minutes
3-5 minutes
5-10 minutes
10-15 minutes
15-20 minutes
More than 20 minutes (pleasespecify)
Not Answered
0 18
Option Total Percent
None 1 2.44%
Less than a minute 0 0%
1-3 minutes 3 7.32%
3-5 minutes 6 14.63%
5-10 minutes 4 9.76%
10-15 minutes 5 12.20%
15-20 minutes 2 4.88%
More than 20 minutes (please specify) 2 4.88%
Not Answered 18 43.90%
Time saved in minutes/patient
There were 3 responses to this part of the question.
Page 19
Question 14: Has viewing the Additional Information in your Pharmacy been beneficial to your patients?
Benefit to patients, view in Pharmacy
Yes
No - please explain below andmove to question 16
Unsure
Not Answered
0 23
Option Total Percent
Yes 23 56.10%
No - please explain below and move to question 16 3 7.32%
Unsure 2 4.88%
Not Answered 13 31.71%
Please explain why you answered "No":
There were 4 responses to this part of the question.
Question 15: Thinking about the information you've obtained from specific SCRs in the past, how has viewing theAdditional Information been beneficial to your patients?
Pharm AI viewing pt benefits - Allowed the care episode to be completed in the Pharmacy
Frequently
Occasionally
Rarely
Never
Not Answered
0 20
Page 20
Option Total Percent
Frequently 6 14.63%
Occasionally 7 17.07%
Rarely 4 9.76%
Never 5 12.20%
Not Answered 20 48.78%
Pharm AI viewing pt benefits - Supported the identification and avoidance of potential medication related harm
Frequently
Occasionally
Rarely
Never
Not Answered
0 16
Option Total Percent
Frequently 11 26.83%
Occasionally 11 26.83%
Rarely 2 4.88%
Never 1 2.44%
Not Answered 16 39.02%
Pharm AI viewing pt benefits - Supported decision making around discontinuation or changes to medication
Frequently
Occasionally
Rarely
Never
Not Answered
0 20
Page 21
Option Total Percent
Frequently 20 48.78%
Occasionally 4 9.76%
Rarely 2 4.88%
Never 1 2.44%
Not Answered 15 36.59%
Pharm AI viewing pt benefits - Allowed appropriate medications to be provided post-surgical procedure
Frequently
Occasionally
Rarely
Never
Not Answered
0 18
Option Total Percent
Frequently 4 9.76%
Occasionally 4 9.76%
Rarely 8 19.51%
Never 7 17.07%
Not Answered 18 43.90%
Pharm AI viewing pt benefits - Supported tailoring of advice to increase patient understanding and promote self care
Frequently
Occasionally
Rarely
Never
Not Answered
0 19
Page 22
Option Total Percent
Frequently 9 21.95%
Occasionally 7 17.07%
Rarely 3 7.32%
Never 3 7.32%
Not Answered 19 46.34%
Pharm AI viewing pt benefits - Supported transfers between care providers due to "Reason for Medication"
Frequently
Occasionally
Rarely
Never
Not Answered
0 16
Option Total Percent
Frequently 13 31.71%
Occasionally 7 17.07%
Rarely 2 4.88%
Never 3 7.32%
Not Answered 16 39.02%
Pharm AI viewing pt benefits - Avoided an appointment with another healthcare professional
Frequently
Occasionally
Rarely
Never
Not Answered
0 19
Page 23
Option Total Percent
Frequently 4 9.76%
Occasionally 3 7.32%
Rarely 4 9.76%
Never 11 26.83%
Not Answered 19 46.34%
Pharm AI viewing pt benefits - Avoided the need to remember or repeat information
Frequently
Occasionally
Rarely
Never
Not Answered
0 19
Option Total Percent
Frequently 6 14.63%
Occasionally 5 12.20%
Rarely 4 9.76%
Never 7 17.07%
Not Answered 19 46.34%
Pharm AI viewing pt benefits - Other (please add comments below)
Frequently
Occasionally
Rarely
Never
Not Answered
0 38
Option Total Percent
Frequently 0 0%
Occasionally 0 0%
Rarely 0 0%
Never 3 7.32%
Not Answered 38 92.68%
Other:
There were 0 responses to this part of the question.
If you selected "Avoided an appointment with another healthcare professional" what role would the appointment have been madewith?
There were 3 responses to this part of the question.
Page 24
Question 16: Have you viewed any Summary Care Records which show the 'Reason for Medication'?
Viewed reason for medication
Yes
No - please move to question 22
Unsure
Not Answered
0 16
Option Total Percent
Yes 16 39.02%
No - please move to question 22 10 24.39%
Unsure 3 7.32%
Not Answered 12 29.27%
Question 17: Has viewing the 'Reason for Medication' been useful in avoiding potential harm to patients?
Reason for medication avoiding potential harm
Extremely useful
Useful
Not very useful
Not at all useful - please move toquestion 19
Please explain your answer below
Not Answered
0 22
Option Total Percent
Extremely useful 7 17.07%
Useful 10 24.39%
Not very useful 2 4.88%
Not at all useful - please move to question 19 0 0%
Please explain your answer below 0 0%
Not Answered 22 53.66%
Please explain your answer:
There were 8 responses to this part of the question.
Question 18: Please provide anonymised examples of where potential harm was avoided through viewing the'Reason for Medication':
Avoidance of harm examples (freetext)
There were 6 responses to this part of the question.
Page 25
Question 19: Has viewing the 'Reason for Medication' supported your understanding of the patient and/or theplanning of their ongoing care?
Usefulness reason for medication
Extremely useful
Useful
Not very useful
Not at all useful - please move toquestion 21
Please explain your answer below
Not Answered
0 22
Option Total Percent
Extremely useful 10 24.39%
Useful 9 21.95%
Not very useful 0 0%
Not at all useful - please move to question 21 0 0%
Please explain your answer below 0 0%
Not Answered 22 53.66%
Please explain your answer:
There were 5 responses to this part of the question.
Question 20: Please provide anonymised examples where the 'Reason for Medication' has supported yourunderstanding of the patient and/or the planning of their ongoing care:
Examples:
There were 5 responses to this part of the question.
Question 21: Please describe if you have found viewing the 'Reason for Medication' useful for a particularmedication or group of medications, or for any other purpose:
Specific medication where "Reason for medication" is particularly useful:
There were 6 responses to this part of the question.
reason for meds useful another purpose (freetext)
There were 3 responses to this part of the question.
Question 22: Have you viewed this Additional Information section? NB Contacts including Next of kin andHistorical Information including the Nominated Pharmacy are included as part of the Patient DemographicInformation, not SCR or SCR Additional Information.
Viewed contacts
Yes
No - please move to question 27
Unsure
Not Answered
0 21
Page 26
Option Total Percent
Yes 21 51.22%
No - please move to question 27 8 19.51%
Unsure 0 0%
Not Answered 12 29.27%
Question 23: Has viewing “Social and Personal Circumstances” been useful to you?
How is contact info useful
Extremely useful
Useful
Not very useful
Not at all useful - please explainbelow and move to question 27
Not Answered
0 20
Option Total Percent
Extremely useful 7 17.07%
Useful 10 24.39%
Not very useful 2 4.88%
Not at all useful - please explain below and move to question 27 2 4.88%
Not Answered 20 48.78%
Please explain why you answered "Not at all useful":
There were 4 responses to this part of the question.
Question 24: How has viewing “Social and Personal Circumstances” been useful?
Contact info useful to Pharm - Reduced the need to call GP practices and / or other care professionals
Frequently
Occasionally
Seldom
Never
N/A
Not Answered
0 21
Page 27
Option Total Percent
Frequently 10 24.39%
Occasionally 6 14.63%
Seldom 2 4.88%
Never 0 0%
N/A 2 4.88%
Not Answered 21 51.22%
Contact info useful to Pharm - Reduced the amount of calls / time needed to find the right contact
Frequently
Occasionally
Seldom
Never
N/A
Not Answered
0 22
Option Total Percent
Frequently 13 31.71%
Occasionally 5 12.20%
Seldom 0 0%
Never 0 0%
N/A 2 4.88%
Not Answered 22 53.66%
Contact info useful to Pharm - Helped to avoid referral to another healthcare professional
Frequently
Occasionally
Seldom
Never
N/A
Not Answered
0 23
Page 28
Option Total Percent
Frequently 6 14.63%
Occasionally 4 9.76%
Seldom 3 7.32%
Never 2 4.88%
N/A 4 9.76%
Not Answered 23 56.10%
Contact info useful to Pharm - Other (please describe in comments below)
Frequently
Occasionally
Seldom
Never
N/A
Not Answered
0 38
Option Total Percent
Frequently 0 0%
Occasionally 1 2.44%
Seldom 0 0%
Never 1 2.44%
N/A 1 2.44%
Not Answered 38 92.68%
Contact info useful to Pharm (freetext)
There was 1 response to this part of the question.
Question 25: Have you saved time through viewing “Social and Personal Circumstances”?
Contacts saved time
Yes
No - please explain below andmove to question 27
Unsure
Not Answered
0 21
Option Total Percent
Yes 16 39.02%
No - please explain below and move to question 27 1 2.44%
Unsure 3 7.32%
Not Answered 21 51.22%
Please explain why you answered "No":
There was 1 response to this part of the question.
Page 29
Question 26: Approximately how much time have you saved due to your use of “Social and PersonalCircumstances”? Please select approximate time saved in minutes per patient contact viewed:
Time saved in minutes/patient contact viewed
None
Less than a minute
1-3 minutes
3-5 minutes
5-10 minutes
10-15 minutes
15-20 minutes
More than 20 minutes (pleasespecify)
Not Answered
0 22
Option Total Percent
None 1 2.44%
Less than a minute 3 7.32%
1-3 minutes 4 9.76%
3-5 minutes 2 4.88%
5-10 minutes 6 14.63%
10-15 minutes 2 4.88%
15-20 minutes 1 2.44%
More than 20 minutes (please specify) 0 0%
Not Answered 22 53.66%
time saved per patient contact viewed
There were 0 responses to this part of the question.
Question 27: If you have viewed these summaries, have they been useful?
Viewed summary free text
Extremely useful
Useful
Not very useful
Not useful at all
Never seen this type of summary
Not Answered
0 28
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Option Total Percent
Extremely useful 2 4.88%
Useful 5 12.20%
Not very useful 0 0%
Not useful at all 0 0%
Never seen this type of summary 6 14.63%
Not Answered 28 68.29%
Please explain your answer:
There were 2 responses to this part of the question.
Question 28: Does the presentation style and consistent format of the SCR and Additional Information make iteasy for you to find information?
Format Yes/No
Yes -please explain below
No -please explain below
Not Answered
0 28
Option Total Percent
Yes -please explain below 28 68.29%
No -please explain below 5 12.20%
Not Answered 8 19.51%
If you answered "Yes", what do you like about the presentation style and format?
There were 15 responses to this part of the question.
If you answered "No", what don't you like?
There were 5 responses to this part of the question.
Question 29: Please provide any comments about the quality of the information provided in the SCR AdditionalInformation:
Quality of SCRAI
There were 4 responses to this part of the question.
Question 30: Which healthcare record information systems do you have access to? (excluding SCR):
Systems available to responder
There were 18 responses to this part of the question.
Question 31: Do you prefer to view a summary of the GP record via the SCR rather than local health care recordinformation systems?
Prefer SCR to LHR
Yes
No
Not Answered
0 30
Page 31
Option Total Percent
Yes 30 73.17%
No 5 12.20%
Not Answered 6 14.63%
If you answered "Yes" please explain why:
There were 22 responses to this part of the question.
If you answered "No" please explain why:
There were 5 responses to this part of the question.
Question 32: If you have found that the use of SCR Additional Information supports; or believe that it couldsupport; you in caring for your patients please provide any other comments below:
Comments
There were 13 responses to this part of the question.
Question 33: If you have found that there are disadvantages of viewing the Additional Information in SummaryCare Records please add any comments below:
Disadvantages
There were 6 responses to this part of the question.
Question 34: Would you be willing to share your experiences so that they could be included as part of a casestudy?
Willing to provide case study info
There were 3 responses to this part of the question.
Question 35: Were you aware of SCR Additional Information prior to this survey?
Aware of AI pre survey
Yes
No
Not Answered
0 21
Option Total Percent
Yes 21 51.22%
No 8 19.51%
Not Answered 12 29.27%
How do you prefer to hear about changes to NHS Digital products?
There were 5 responses to this part of the question.