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e2b teknologies | 521 fifth avenue | chardon, oh 44024 | 440.352.4700 | www.e2btek.com EMAIL OPTIONS FOR March 20, 2013 4:30 PM ET by Josh Bailey

Sugar crm email integration options

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http://www.e2benterprise.com Sugar email integration provides email management within Sugar by integrating with Microsoft Outlook, IBM Lotus Notes, Gmail, Yahoo! Mail, and IMAP based email servers. join e2b teknologies and learn how users can: archive email to Sugar send email directly from Sugar sync their email calendars schedule and track activities manage projects work offline or from a mobile device. and much much more! Sugar email integration streamlines common tasks and promotes more effective communication with employees and customers. SugarCRM also offers an email archiving service that works with any email system.

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Page 2: Sugar crm email integration options

e2b teknologies | 521 fifth avenue | chardon, oh 44024 | 440.352.4700 | www.e2btek.com

Today’s Agenda:

Benefits of Email Automation

Email integration options for SugarCRM

Live demo: email with inBOX25

Who is e2b teknologies

Summary

Page 3: Sugar crm email integration options

e2b teknologies | 521 fifth avenue | chardon, oh 44024 | 440.352.4700 | www.e2btek.com

The Whos and Whats of Email Automation

Who uses email automation, and what can it be used for?

Distributing newsletters in high volumes

Targeting promotional material at select

audiences

Keeping a large customer base up to date and informed

Getting customers, prospects and partners involved with

company events

Informing partners of high-level company

information

Integrating your email

automation with your CRM

is ideal for marketing roles,

however its tools can serve many different functions and job roles, such

as:

Page 4: Sugar crm email integration options

e2b teknologies | 521 fifth avenue | chardon, oh 44024 | 440.352.4700 | www.e2btek.com

Benefits of Email/CRM Integration

Market to existing target lists in your CRM

Track and organize email blasts in campaigns

Keep track of campaign analytics

Automate handling of “opt outs” and bounced emails

Handle large recipient lists with one email blast

Target market to very specific niches, based off any criteria you decide

Page 6: Sugar crm email integration options

e2b teknologies | 521 fifth avenue | chardon, oh 44024 | 440.352.4700 | www.e2btek.com

Microsoft Outlook Plug-In

Capture important customer communications within Sugar

Archive email directly from Outlook to Sugar

Synch your Outlook calendar, contacts, and tasks with Sugar

Available for Microsoft Outlook 2007 and 2010

Page 7: Sugar crm email integration options

e2b teknologies | 521 fifth avenue | chardon, oh 44024 | 440.352.4700 | www.e2btek.com

IBM Lotus Notes Plug-In

Capture important customer communications within Sugar

Archive email directly from Lotus Notes to Sugar

Synch your Notes calendar, contacts, and tasks with Sugar

Available for IBM Lotus Notes 6, 7 and 8

Page 9: Sugar crm email integration options

e2b teknologies | 521 fifth avenue | chardon, oh 44024 | 440.352.4700 | www.e2btek.com

We also…

We also develop other business to business solutions for the cloud and resell ERP software. Some of our applications include:

And More!