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SugarCRM presentation by Marketing Industries BV Netherlands. See also: Presentation - 1 Marketing Automation Presentation - 2 Sales Force Automation Presentation - 3 Customer Support Presentation - 4 Reporting Presentation - 5 Platform Presentation - 6 Collaboration
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SugarCRMby Marketing Industries
©2009 SugarCRM Inc. All rights reserved.
Marketing & Sales automation
SugarCRM Overview
©2008 SugarCRM Inc. All rights reserved.
Founded in September 2008
Based in Almere, The Netherlands
Authorized SugarCRM partner
Specialized in Marketing and Sales automation
Database experts
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About Marketing Industries
Defining business processes
CRM implementation
Campaign management
Reporting
Business Intelligence
Data cleaning and enrichment
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Services of Marketing Industries
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Some companies we work for
Founded in 2004
5,000 Customers in 30 countries
Over 500,000 users on 60,000 systems
115,000 Community members
150 Partners on five continents
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About SugarCRM
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Over 5,000 Customers Worldwide
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Over 1,000 European Customers
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North America: 2005
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North America: 2006
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North America: 2007
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North America: 2008
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North America: 2009
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Europe: 2005
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Europe: 2006
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Europe: 2007
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Europe: 2008
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Europe: 2009
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Generate Higher ROI on Marketing ActivitiesIncrease the Productivity of Your Sales ForceCreate a Consistent Customer ExperienceProvide Better Visibility Across the BusinessImprove Communication and Information SharingCreate Powerful Business Processes Easily
Why SugarCRM
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Create and execute campaigns across marketing channelsCaptures leads directly into CRM System Measures return on investment of campaigns
Generate Higher ROI on Marketing Activities
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Organize sales information into a single systemImprove the productivity of sales individuals and teamsGain greater visibility into performance
Increase the Productivity of Your Sales Force
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Central repository for customer support and product issuesShare knowledge and case resolutions across teamsReduce costs through customer self-service
Create a Consistent Customer Experience
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Create real-time reports and dashboards on any CRM metricMonitor the effectiveness of marketing programs, sales opportunities, and support casesShare/restrict access to reports and dashboards across teams
Provide Better Visibility Across the Business
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Share calls, meetings, documents, calendars and emailIntegrate Sugar with popular applications such as Microsoft OutlookCapture information from cloud services in Sugar
Improve Communication and Information Sharing
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Create custom fields, objects and modulesDesign workflow processes to fit your businessControl visibility and access at the field level
Create Powerful Business Processes Easily
Community€ 29/user/month
Platform for CRM development
Professional€ 55/user/month
Advanced CRM for small and medium-sized companies
Enterprise€ 75/user/month
CRM for the most demanding companies
CRM Applications for the Cloud
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SugarCRM Editions
The monthly price includes:Hosting in Equinix datacentersFull functional support
Import of dataChange fields, dropdowns, workflows etcHelpdesk
Full technical supportNew updates of SugarCRM versionNew updates of all server softwareFastest internet speed
Daily back-up (and recovery)Fallback service
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SugarCRM services includes
Full implementation of SugarCRMInstallation of SugarCRM and databaseModify screens, fields, dropdowns menu’sCreate workflowsCreate reportsSet up of campaignsImport of your data (customers, prospects, leads)
Training of key- and end-usersGoogle apps integrationConnect external databases
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Other SugarCRM services
Fast implementation
> 2 working days
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Open Source and Cloud Converge
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Great Functionality in One Application
Start with SugarCRM within daysProfessional CRM systemEasy to useCollaborate with other applications and databasesCost effective, no need to invest in:
ServersServer softwareDatabasesApplication managersDatabase managersBack-up
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Your advantage
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More information?
Marketing Industries BVTelevisieweg 561322 AM AlmereThe NetherlandsTel +31 36 536 72 33
Presentation - 1 Marketing AutomationPresentation - 2 Sales Force AutomationPresentation - 3 Customer SupportPresentation - 4 ReportingPresentation - 5 PlatformPresentation - 6 Collaboration