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DHL Customer Solutions & Innovation SUCCESSFULLY EMBEDDING SUSTAINABILITY IN BUSINESS Paris agreements in action Manoella WILBAUT, Head of Global Commercial Developments - Sustainability

SUCCESSFULLY EMBEDDING SUSTAINABILITY IN BUSINESS · Solution/Recommendation DHL reviewed entire existing assembly network and identified key improvement opportunities on one route

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Page 1: SUCCESSFULLY EMBEDDING SUSTAINABILITY IN BUSINESS · Solution/Recommendation DHL reviewed entire existing assembly network and identified key improvement opportunities on one route

DHL Customer Solutions & Innovation

SUCCESSFULLY EMBEDDING SUSTAINABILITY IN BUSINESS Paris agreements in action

Manoella WILBAUT, Head of Global Commercial Developments - Sustainability

Page 2: SUCCESSFULLY EMBEDDING SUSTAINABILITY IN BUSINESS · Solution/Recommendation DHL reviewed entire existing assembly network and identified key improvement opportunities on one route

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A green approach based on reliable logistics solutions Sustainable Supply Chain Optimization Services

Business Challenge: supply chain optimization

A company from the consumer sector in Germany

wanted to optimize the route of their logistics.

Solution/Recommendation

DHL reviewed entire existing assembly network and

identified key improvement opportunities on one route

for its finished products.

Moving the assembly from southern Europe to

northern Germany, the customer would reduce both

its CO2 emissions and costs.

Achieved 44%

reduction in the CO2 emissions

Example: What if function

Scenario Cost Quality CO2

Scenario 1 $$ ++

Scenario 2 $$$ +++

Scenario 3 $$ ++

Logistics for a sustainable future | Bonn | Manoella WILBAUT | 16th November 2017

Page 3: SUCCESSFULLY EMBEDDING SUSTAINABILITY IN BUSINESS · Solution/Recommendation DHL reviewed entire existing assembly network and identified key improvement opportunities on one route

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A green approach based on reliable logistics solutions An example of packaging

Business Challenge: over packing

Cargo sent over pack cartons attached to a

wood pallet with product.

Taken out and consolidated with other

material for international transport.

Over pack containers had been discarded /

recycled by DHL.

Solution / Recommendation

Long Term Potential Solution – utilize returnable

bins.

Short - Mid Term Solution – DHL returns the

packaging to the customer for re-use.

.

Logistics for a sustainable future | Bonn | Manoella WILBAUT | 16th November 2017

Page 4: SUCCESSFULLY EMBEDDING SUSTAINABILITY IN BUSINESS · Solution/Recommendation DHL reviewed entire existing assembly network and identified key improvement opportunities on one route

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A green approach based on strong operations

Logistics for a Sustainable future | Manoella WILBAUT | Troisdorf, 16th November 2017

Page 5: SUCCESSFULLY EMBEDDING SUSTAINABILITY IN BUSINESS · Solution/Recommendation DHL reviewed entire existing assembly network and identified key improvement opportunities on one route

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A green approach based on people Certified Programs

Certified Programs (launched in 2015) aim to boost our company’s success by engaging and empowering every member

of the company through a common culture, greater expertise and better knowledge of our mail and logistics business,

enhancing the internal level of service quality. Developed based on the success of the CIS Program by DHL Express.

The first program: Certified International Specialist (CIS) program is

an employee engagement and cultural change program launched by

DHL Express in 2010

Logistics for a sustainable future | Bonn | Manoella WILBAUT | 16th November 2017

Page 7: SUCCESSFULLY EMBEDDING SUSTAINABILITY IN BUSINESS · Solution/Recommendation DHL reviewed entire existing assembly network and identified key improvement opportunities on one route

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FAQ

Is green for me? 2 How do we do for starting? 3 Is it more expensive? 1

Logistics for a sustainable future | Bonn | Manoella WILBAUT | 16th November 2017

Page 9: SUCCESSFULLY EMBEDDING SUSTAINABILITY IN BUSINESS · Solution/Recommendation DHL reviewed entire existing assembly network and identified key improvement opportunities on one route

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“There is no elevator to success.

You have to take the stairs.”

Zig Ziglar

Logistics for a sustainable future | Bonn | Manoella WILBAUT | 16th November 2017