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2014 THE HEARTH ACT: SUCCESSES & CHALLENGES 5 YEARS LATER Jennifer Hill, Alliance to End Homelessness in Suburban Cook County Fred Spannaus, Spannaus Consulting Kevin Nowlan, Center for Prevention of Abuse Lindsey Bishop-Gilmore, CSH Oct. 3, 2014 Housing Action Illinois

SUCCESSES & CHALLENGES 5 YEARS LATER€¦ · 03/10/2014  · SUCCESSES & CHALLENGES 5 YEARS LATER Jennifer Hill, Alliance to End Homelessness in Suburban Cook County Fred Spannaus,

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Page 1: SUCCESSES & CHALLENGES 5 YEARS LATER€¦ · 03/10/2014  · SUCCESSES & CHALLENGES 5 YEARS LATER Jennifer Hill, Alliance to End Homelessness in Suburban Cook County Fred Spannaus,

2014

THE HEARTH ACT: SUCCESSES & CHALLENGES

5 YEARS LATER

Jennifer Hill, Alliance to End Homelessness in Suburban Cook County

Fred Spannaus, Spannaus Consulting

Kevin Nowlan, Center for Prevention of Abuse

Lindsey Bishop-Gilmore, CSH

Oct. 3, 2014

Housing Action Illinois

Page 2: SUCCESSES & CHALLENGES 5 YEARS LATER€¦ · 03/10/2014  · SUCCESSES & CHALLENGES 5 YEARS LATER Jennifer Hill, Alliance to End Homelessness in Suburban Cook County Fred Spannaus,

THE HISTORICAL BACKGROUND TO

HEARTH:

AMERICAN APPROACHES TO HOMELESSNESS

2

Page 3: SUCCESSES & CHALLENGES 5 YEARS LATER€¦ · 03/10/2014  · SUCCESSES & CHALLENGES 5 YEARS LATER Jennifer Hill, Alliance to End Homelessness in Suburban Cook County Fred Spannaus,

No specific programs targeting homelessness

•  Depression: The New Deal •  1960’s: War on Poverty

3

PRE-1987:

Page 4: SUCCESSES & CHALLENGES 5 YEARS LATER€¦ · 03/10/2014  · SUCCESSES & CHALLENGES 5 YEARS LATER Jennifer Hill, Alliance to End Homelessness in Suburban Cook County Fred Spannaus,

   

1987:    

McKinney-­‐Vento  Act    

Support  for  local  projects  in  na6onal  compe66ons  

4

THE REAGAN ADMINISTRATION

Page 5: SUCCESSES & CHALLENGES 5 YEARS LATER€¦ · 03/10/2014  · SUCCESSES & CHALLENGES 5 YEARS LATER Jennifer Hill, Alliance to End Homelessness in Suburban Cook County Fred Spannaus,

 

 

 

1994:  

The  “Con2nuum  of  Care”  approach  

5

THE CLINTON ADMINISTRATION

Page 6: SUCCESSES & CHALLENGES 5 YEARS LATER€¦ · 03/10/2014  · SUCCESSES & CHALLENGES 5 YEARS LATER Jennifer Hill, Alliance to End Homelessness in Suburban Cook County Fred Spannaus,

Outreach > Shelter > Transitional housing> Permanent housing

6

CONTINUUM OF CARE APPROACH

Page 7: SUCCESSES & CHALLENGES 5 YEARS LATER€¦ · 03/10/2014  · SUCCESSES & CHALLENGES 5 YEARS LATER Jennifer Hill, Alliance to End Homelessness in Suburban Cook County Fred Spannaus,

¡ Formation of local CoC networks ¡ One HUD application per community § Community analysis § Multiple project applications § Prioritization through review and ranking

process

7

COMMUNITY APPLICATION

Page 8: SUCCESSES & CHALLENGES 5 YEARS LATER€¦ · 03/10/2014  · SUCCESSES & CHALLENGES 5 YEARS LATER Jennifer Hill, Alliance to End Homelessness in Suburban Cook County Fred Spannaus,

8

THE GEORGE W. BUSH ADMINISTRATION

Page 9: SUCCESSES & CHALLENGES 5 YEARS LATER€¦ · 03/10/2014  · SUCCESSES & CHALLENGES 5 YEARS LATER Jennifer Hill, Alliance to End Homelessness in Suburban Cook County Fred Spannaus,

1.  Create new beds targeted for chronically homeless persons

2.  Keep people in permanent housing 3.  Move people from transitional housing

directly to permanent housing 4.  Get people employed 5.  Reduce number of homeless families

9

NATIONAL OBJECTIVES – WITH $

Page 10: SUCCESSES & CHALLENGES 5 YEARS LATER€¦ · 03/10/2014  · SUCCESSES & CHALLENGES 5 YEARS LATER Jennifer Hill, Alliance to End Homelessness in Suburban Cook County Fred Spannaus,

   

1)  A  new  approach:  

Housing  First    

2)  Data-­‐driven  decisions  

10

THE OBAMA ADMINISTRATION

Page 11: SUCCESSES & CHALLENGES 5 YEARS LATER€¦ · 03/10/2014  · SUCCESSES & CHALLENGES 5 YEARS LATER Jennifer Hill, Alliance to End Homelessness in Suburban Cook County Fred Spannaus,

   

Ins6tu6onalized    

“Housing  First”    and  data-­‐driven  decision-­‐making  into  federal  programs  and  policies  

11

2009: THE HEARTH ACT

Page 12: SUCCESSES & CHALLENGES 5 YEARS LATER€¦ · 03/10/2014  · SUCCESSES & CHALLENGES 5 YEARS LATER Jennifer Hill, Alliance to End Homelessness in Suburban Cook County Fred Spannaus,

¡ Immediate access to permanent affordable or permanent supportive housing

¡ No clinical prerequisites (e.g., sobriety, “housing readiness”)

12

HOUSING FIRST

Page 13: SUCCESSES & CHALLENGES 5 YEARS LATER€¦ · 03/10/2014  · SUCCESSES & CHALLENGES 5 YEARS LATER Jennifer Hill, Alliance to End Homelessness in Suburban Cook County Fred Spannaus,

Q: What’s the answer to homelessness?

A: (OLD): Shelters

A: (NEW): Homes!

13

PARADIGM SHIFT

Page 14: SUCCESSES & CHALLENGES 5 YEARS LATER€¦ · 03/10/2014  · SUCCESSES & CHALLENGES 5 YEARS LATER Jennifer Hill, Alliance to End Homelessness in Suburban Cook County Fred Spannaus,

¡ End chronic homelessness in 5 years § Revised to Dec. 2016

¡ End Veteran homelessness in 5 years § Dec. 2015

¡ End family/children homelessness in 10 years § By 2020

¡ “Set a path to end all homelessness”

14

NATIONAL GOALS

Page 15: SUCCESSES & CHALLENGES 5 YEARS LATER€¦ · 03/10/2014  · SUCCESSES & CHALLENGES 5 YEARS LATER Jennifer Hill, Alliance to End Homelessness in Suburban Cook County Fred Spannaus,

¡ Length of homelessness (20 days)

¡ Recidivism (<5% in 24 months)

¡ Reduce new entries

15

PERFORMANCE STANDARDS

Page 16: SUCCESSES & CHALLENGES 5 YEARS LATER€¦ · 03/10/2014  · SUCCESSES & CHALLENGES 5 YEARS LATER Jennifer Hill, Alliance to End Homelessness in Suburban Cook County Fred Spannaus,

¡ Step 1: Individual agencies & projects

¡ Step 2: Coordinated system (HUD-funded projects)

¡ Step 3: Nationwide priorities (HUD-funded projects)

¡ Step 4: Unified system (all homelessness prevention, housing and service providers)

16

THE EVOLUTION

Page 17: SUCCESSES & CHALLENGES 5 YEARS LATER€¦ · 03/10/2014  · SUCCESSES & CHALLENGES 5 YEARS LATER Jennifer Hill, Alliance to End Homelessness in Suburban Cook County Fred Spannaus,

¡ Self-assessment

¡ Real-time monitoring

¡ Systems mapping

¡ Performance contracting

17

WHAT’S NEXT?

Page 18: SUCCESSES & CHALLENGES 5 YEARS LATER€¦ · 03/10/2014  · SUCCESSES & CHALLENGES 5 YEARS LATER Jennifer Hill, Alliance to End Homelessness in Suburban Cook County Fred Spannaus,

18

HEARTH & OPENING DOORS: OVERVIEW

Page 19: SUCCESSES & CHALLENGES 5 YEARS LATER€¦ · 03/10/2014  · SUCCESSES & CHALLENGES 5 YEARS LATER Jennifer Hill, Alliance to End Homelessness in Suburban Cook County Fred Spannaus,

19

OPENING DOORS

Page 20: SUCCESSES & CHALLENGES 5 YEARS LATER€¦ · 03/10/2014  · SUCCESSES & CHALLENGES 5 YEARS LATER Jennifer Hill, Alliance to End Homelessness in Suburban Cook County Fred Spannaus,

1. CoC Governance and Administration 2. Coordinated Assessment System

3. Project and System Performance 4. System Coordination

20

HEARTH THEMES

Page 21: SUCCESSES & CHALLENGES 5 YEARS LATER€¦ · 03/10/2014  · SUCCESSES & CHALLENGES 5 YEARS LATER Jennifer Hill, Alliance to End Homelessness in Suburban Cook County Fred Spannaus,

21

SUBURBAN COOK COUNTY COC (IL-511)

Page 22: SUCCESSES & CHALLENGES 5 YEARS LATER€¦ · 03/10/2014  · SUCCESSES & CHALLENGES 5 YEARS LATER Jennifer Hill, Alliance to End Homelessness in Suburban Cook County Fred Spannaus,

¡ Cook County Continuum of Care (IL-511) § Planning and Coordination § Outcome and Data Driven

¡ Alliance: nonprofit CoC lead and HMIS lead ¡ Three regional councils- north, west, and south

ABOUT THE ALLIANCE

22

Page 23: SUCCESSES & CHALLENGES 5 YEARS LATER€¦ · 03/10/2014  · SUCCESSES & CHALLENGES 5 YEARS LATER Jennifer Hill, Alliance to End Homelessness in Suburban Cook County Fred Spannaus,

Overview: ¡  1,242 homeless persons ¡  1,091 sheltered ¡  151 unsheltered ¡  9% - chronically homeless

(109) ¡  10% - veterans (121) ¡  44% - in families with

children (549 persons)

Regions: ¡  North: 254 sheltered, 49

unsheltered ¡ West: 137 sheltered, 50

unsheltered ¡  South: 353 sheltered, 52

unsheltered

SUBURBAN COOK COUNTY JANUARY 2014 HOMELESS COUNT

23

Page 24: SUCCESSES & CHALLENGES 5 YEARS LATER€¦ · 03/10/2014  · SUCCESSES & CHALLENGES 5 YEARS LATER Jennifer Hill, Alliance to End Homelessness in Suburban Cook County Fred Spannaus,

Learning to measure… ¡ Length of homelessness: what’s an episode? ¡ Fewer newly homeless ¡ Fewer repeats of homelessness ¡ Fewer # homeless overall ¡ Improve jobs & income

24

SYSTEM PERFORMANCE

Page 25: SUCCESSES & CHALLENGES 5 YEARS LATER€¦ · 03/10/2014  · SUCCESSES & CHALLENGES 5 YEARS LATER Jennifer Hill, Alliance to End Homelessness in Suburban Cook County Fred Spannaus,

HOW LONG ARE PEOPLE HOMELESS?

Source: Data Dashboard, Feb. 2014. Alliance to End Homelessness in Suburban Cook County 25

Page 26: SUCCESSES & CHALLENGES 5 YEARS LATER€¦ · 03/10/2014  · SUCCESSES & CHALLENGES 5 YEARS LATER Jennifer Hill, Alliance to End Homelessness in Suburban Cook County Fred Spannaus,

¡ Fill the unmet need for permanent housing § Permanent supportive housing: 1,307 beds by 2018 (+82/yr) § Rapid re-housing: 275 households by 2018 (+42/yr) § Deeper income targeting of affordable housing

¡ Right-size & improve targeting of all housing & service interventions § Chronic/vulnerable housing placements: 18/month (216/yr) §  Expand access to street outreach, employment, healthcare

¡ Decrease homelessness § Overall: count only 700 persons in 2018 (-120/yr, 40% decline) § Chronic: virtual zero (e.g., <30) by Jan. 2017 count § Veteran: virtual zero (e.g., <30) by Jan. 2016 count

26

STRATEGIC PLAN 2014-2017: SYSTEM MEASURES

Page 27: SUCCESSES & CHALLENGES 5 YEARS LATER€¦ · 03/10/2014  · SUCCESSES & CHALLENGES 5 YEARS LATER Jennifer Hill, Alliance to End Homelessness in Suburban Cook County Fred Spannaus,

222 197 238

409

549 625

801

979

0

200

400

600

800

1000

1200

2007 2008 2009 2010 2011 2012 2013 2014

PSH beds

27

PERMANENT SUPPORTIVE HOUSING

Page 28: SUCCESSES & CHALLENGES 5 YEARS LATER€¦ · 03/10/2014  · SUCCESSES & CHALLENGES 5 YEARS LATER Jennifer Hill, Alliance to End Homelessness in Suburban Cook County Fred Spannaus,

0

200

400

600

800

1000

1200

1400

2007 2008 2009 2010 2011 2012 2013

Homeless persons

Persons in Families

Chronically homeless persons

HOMELESSNESS IN SUBURBAN COOK COUNTY

Source: January Point-in-Time Homeless Counts. www.OneCPD.info 28

Page 29: SUCCESSES & CHALLENGES 5 YEARS LATER€¦ · 03/10/2014  · SUCCESSES & CHALLENGES 5 YEARS LATER Jennifer Hill, Alliance to End Homelessness in Suburban Cook County Fred Spannaus,

237 256

275

231 228

179

109 97

0

50

100

150

200

250

300

2007 2008 2009 2010 2011 2012 2013 2014

Chronic

29

CHRONIC HOMELESSNESS

Page 30: SUCCESSES & CHALLENGES 5 YEARS LATER€¦ · 03/10/2014  · SUCCESSES & CHALLENGES 5 YEARS LATER Jennifer Hill, Alliance to End Homelessness in Suburban Cook County Fred Spannaus,

DO’s

¡ Screen in ¡ System level ¡ Match to a person’s

level of need ¡ Targeting programs ¡ Progressive

engagement (start with a little)

DO NOT’s

¡ Screen out ¡ Program level ¡ Judge a person’s

suitability for program

¡ Assess eligibility only (no targeting beyond that)

30

COORDINATED ASSESSMENT

Page 31: SUCCESSES & CHALLENGES 5 YEARS LATER€¦ · 03/10/2014  · SUCCESSES & CHALLENGES 5 YEARS LATER Jennifer Hill, Alliance to End Homelessness in Suburban Cook County Fred Spannaus,

¡ 100,000 Homes ¡ Next, it’s Zero:2016. ¡ By-name registry of most

vulnerable homeless ¡ Housing placement team ¡ Street outreach ¡ Track monthly placements

— current goal 18 ¡ VA and Housing Authority

as partners § VASH vouchers, homeless

preference, FLOW vouchers

FOCUS ON CHRONIC & VULNERABLE

Image: Linda Kaufman, Community Solutions

31

Page 32: SUCCESSES & CHALLENGES 5 YEARS LATER€¦ · 03/10/2014  · SUCCESSES & CHALLENGES 5 YEARS LATER Jennifer Hill, Alliance to End Homelessness in Suburban Cook County Fred Spannaus,

HEART OF ILLINOIS HOMELESS CONTINUUM

OF CARE (IL-507)

32

Page 33: SUCCESSES & CHALLENGES 5 YEARS LATER€¦ · 03/10/2014  · SUCCESSES & CHALLENGES 5 YEARS LATER Jennifer Hill, Alliance to End Homelessness in Suburban Cook County Fred Spannaus,

¡ Peoria, Tazewell, Woodford, Fulton ¡ Mix of Rural and Urban ¡ Majority of services provided in urban locations

33

HEART OF ILLINOIS HOMELESS COC

Page 34: SUCCESSES & CHALLENGES 5 YEARS LATER€¦ · 03/10/2014  · SUCCESSES & CHALLENGES 5 YEARS LATER Jennifer Hill, Alliance to End Homelessness in Suburban Cook County Fred Spannaus,

34

IMPACT OF HEARTH ON OUR COC

¡ Governance

¡ Administration of the CoC

¡ HMIS

Page 35: SUCCESSES & CHALLENGES 5 YEARS LATER€¦ · 03/10/2014  · SUCCESSES & CHALLENGES 5 YEARS LATER Jennifer Hill, Alliance to End Homelessness in Suburban Cook County Fred Spannaus,

¡ By-laws pre-HEARTH ¡ Mirror HEARTH and ESG Regulations ¡ Start from Scratch

GOVERNANCE

35

Page 36: SUCCESSES & CHALLENGES 5 YEARS LATER€¦ · 03/10/2014  · SUCCESSES & CHALLENGES 5 YEARS LATER Jennifer Hill, Alliance to End Homelessness in Suburban Cook County Fred Spannaus,

Two Major Changes 1.  Governing Board of non-funded providers

2.  Voting

36

GOVERNANCE

Page 37: SUCCESSES & CHALLENGES 5 YEARS LATER€¦ · 03/10/2014  · SUCCESSES & CHALLENGES 5 YEARS LATER Jennifer Hill, Alliance to End Homelessness in Suburban Cook County Fred Spannaus,

More responsibilities placed on CoC ¡  NOFA ¡  City/State ESG ¡  HIC/PIT ¡  AHAR ¡  DHS HP ¡  Cities/State Consolidated plans ¡  Marketing ¡  Web Site ¡  Etc.

37

ADMINISTRATION OF THE COC

Page 38: SUCCESSES & CHALLENGES 5 YEARS LATER€¦ · 03/10/2014  · SUCCESSES & CHALLENGES 5 YEARS LATER Jennifer Hill, Alliance to End Homelessness in Suburban Cook County Fred Spannaus,

Group of Volunteers ¡ CoC planning money ¡ VISTA ¡ Leveraging money ¡ Who employs the staff? ¡ 501(c)3 ¡ UFA

38

ADMINISTRATION OF THE COC

Page 39: SUCCESSES & CHALLENGES 5 YEARS LATER€¦ · 03/10/2014  · SUCCESSES & CHALLENGES 5 YEARS LATER Jennifer Hill, Alliance to End Homelessness in Suburban Cook County Fred Spannaus,

For us or against us?

3 Issues ¡ Non-funded providers ¡ Minimal data ¡ Quality of data

39

HMIS

Page 40: SUCCESSES & CHALLENGES 5 YEARS LATER€¦ · 03/10/2014  · SUCCESSES & CHALLENGES 5 YEARS LATER Jennifer Hill, Alliance to End Homelessness in Suburban Cook County Fred Spannaus,

Non-funded providers ¡ Refusal to participate ¡ Free HMIS licenses ¡ Free computers ¡ CoC staff to enter data

40

HMIS

Page 41: SUCCESSES & CHALLENGES 5 YEARS LATER€¦ · 03/10/2014  · SUCCESSES & CHALLENGES 5 YEARS LATER Jennifer Hill, Alliance to End Homelessness in Suburban Cook County Fred Spannaus,

Minimal data ¡ Providers enter minimal amount of data

¡ Multiple databases

41

HMIS

Page 42: SUCCESSES & CHALLENGES 5 YEARS LATER€¦ · 03/10/2014  · SUCCESSES & CHALLENGES 5 YEARS LATER Jennifer Hill, Alliance to End Homelessness in Suburban Cook County Fred Spannaus,

Quality

¡ Poor data quality

¡ Reports shared with ED’s

¡ Reports shared with CoC Board

42

HMIS

Page 43: SUCCESSES & CHALLENGES 5 YEARS LATER€¦ · 03/10/2014  · SUCCESSES & CHALLENGES 5 YEARS LATER Jennifer Hill, Alliance to End Homelessness in Suburban Cook County Fred Spannaus,

Result

¡ Incomplete picture

¡ Strategic plan

43

HMIS

Page 44: SUCCESSES & CHALLENGES 5 YEARS LATER€¦ · 03/10/2014  · SUCCESSES & CHALLENGES 5 YEARS LATER Jennifer Hill, Alliance to End Homelessness in Suburban Cook County Fred Spannaus,

44

DISCUSSION

Page 45: SUCCESSES & CHALLENGES 5 YEARS LATER€¦ · 03/10/2014  · SUCCESSES & CHALLENGES 5 YEARS LATER Jennifer Hill, Alliance to End Homelessness in Suburban Cook County Fred Spannaus,

¡ How to get provider buy-in of coordinated assessment?

¡ How is your system changing already? ¡ What outcomes are changing already? ¡ What are you learning from your data? ¡ Role of the Continuum – is yours changing? ¡ Role of shelter in a Housing First world ¡ Biggest challenge you anticipate? ¡ ESG and CoC – a consultative relationship? ¡ In your CoC’s scale & geography, how are these

changes playing out? 45

DISCUSSION…

Page 46: SUCCESSES & CHALLENGES 5 YEARS LATER€¦ · 03/10/2014  · SUCCESSES & CHALLENGES 5 YEARS LATER Jennifer Hill, Alliance to End Homelessness in Suburban Cook County Fred Spannaus,

¡  Jennifer Hill, Alliance to End Homelessness in Suburban Cook County [email protected] 708.236.3261

¡  Fred Spannaus, Spannaus Consulting [email protected] 217.425.2635

¡  Kevin Nowlan, Center for Prevention of Abuse [email protected] 309.601.0551

¡  Lindsey Bishop-Gilmore, CSH [email protected]

312.332.6690

46

CONTACT INFO