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Subaru Gear2017 Retailer Guide
SubaruCorpGear.com
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Table of ContentsSubaru Gear 4
Gear Ideas & Inspiration 6
Getting Started 8
Ways to Save (SAF) 10
Special Order 12
Website Features 13
Contact/Resources 15
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Subaru GearThe Subaru Gear program was developed to
provide retailers with a one-stop-shop for all
branding needs. We are here to provide you with
Subaru branded items, as well as items with your
store logo to increase brand awareness. You can
choose the ease of online, or call our dedicated
team who can help with custom orders.
Why Choose Subaru Gear?Subaru Gear is managed by Staples Promotional Products and has been the official provider of merchandise to Subaru of America since 2008. Benefits of using the Gear program include:
• SOA Branding: Items are carefully selected to ensure that products embody the Subaru brand.
• Logo integrity: Our digital asset management too, safeguards logos, images and graphics. Through this tool, we provide worldwide secure digital access to assets approved in advance.
• Vendor Compliance: Subaru Gear protects you through rigorous contractual and auditing requirements placed on the suppliers we utilize on your behalf to ensure you are protected with the products you purchase.
• Merchandise Testing: We protect your brand like it’s our own. Merchandise is sourced and imported by Subaru Gear directly, and our import group works with dedicated agents in-country to identify the proper safety tests and coordinate independent third party testing.
• Support for Subaru Initiatives: Easily access gear that supports Subaru’s national initatives and seasonal programs. We work seamlessly to handle SAF related requests and manage the process to save you time.
More Ways to Save1. Opt-in for Emails
Get exclusive offers right to your inbox, when you sign up for our email list.
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Gear Ideas & InspirationThe possibilities are endless. Here are just a few ways to get the most out of Subaru Gear to support the programs and initiatives of your business.
Service Leave-BehindsLeaving an item in the vehicle after service is a nice way to thank owners for choosing your service location. It may even help with your survey scores.
New Employee KitsMake sure your new hires have all the essentials to hit the ground running from pens and padfolios, to shirts and jackets.
Waiting Room EssentialsTo help make your waiting area more inviting consider snacks, games, and drinkware for those to use while they wait.
Customer AppreciationWhether they are buying their first Subaru or their 10th, show your appreciation for vehicle purchases or loyal service customers.
Borrow-a-BicycleProvide bikes for your customers to borrow while waiting for their car to be serviced.
Gift with Purchase or Test DrivePerhaps your potential customer needs just a little bit of incentive. Why not throw in a keychain or cooler for the car?
Thank Your AmbassadorsSubaru Gear gift cards are a great way to thank the Ambassadors in your city.
Employee IncentivesRunning a contest? Want to recognize top performers? There are plenty of items in a variety of price points to help motivate your staff.
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Getting Started
Access Subaru Gear Online1. Direct URL
subaru.corpgear.com
2. Subarunet Subarunet » Marketing » Subaru Gear
TIP: Bookmark the URL for quick access later.
Setting up your AccountRegistering for an account is easy. Simply click on ‘Login’ or ‘My Account’ to be prompted with the New User Registration page. This will take you through standard questions including Username, Password, Address. Once you’ve completed this, you’re all set!
Bill Straight to My AccountRetailers can charge purchases directly to their monthly statement.
1. When registering for an account on Subaru Gear, select ‘Retailer’ in the ‘Buying Group’ field. If you already have an account, go to ‘Customer Information’ from the ‘My Account’ page to update this field.
2. Upon checkout, you will be prompted to choose to pay with credit card or to charge your parts statement.
What can I purchase from Subaru Gear?
In-Stock GearIn-stock gear is available to ship same-day if the order is placed before 2:00 pm CT. In-stock gear has no minimums, so you can purchase as little as one. In-stock gear cannot be customized or co-branded with your logo.
Wholesale BusinessIf you sell wholesale parts, we have an assortment of items to keep your store top of mind with auto body & service shops. These items can be customized with your store name and contact information.
Love PromiseOur seasonal Love Promise assortment includes items that directly support these initiatives; perfect for events and giveaways. Subaru Gear offers in-stock items, as well as customized catalogs that allow you to browse a diverse array of gear.
Special OrderIf you are unable to find the item you need in the online store, or you see an item that you would like to co-brand with your retailer logo, we have a dedicated team available to help. Contact the special order team at 800.655.5556 or [email protected]
Express ServiceWe offer a variety of products to promote the service to your customers as well as essentials for your store. These items can be accessed through the MRC and are available exclusively to retailers enrolled in the Express Service program.
E-Certificates and Gift CardsE-certificates are available for on-demand purchase. These are ideal for recognizing an employee or owner on the spot, allowing them to shop freely on their own. Gift cards are also a great way to thank your Subaru Ambassadors!
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ways to save
SAF ReimbursementSAF is a reimbursement program for eligible advertising costs for Subaru retailers. As a retailer, you currently purchase Subaru Gear for your events—now you can have your invoice automatically submitted to SAF for reimbursement.
Before Checkout:• In order to complete your checkout, you will need your Event
Pre-Approval number (EPA).
- If you need to submit for an Event Pre-Approval number, visit SubaruAdFund.com or call a SAF representative at 866.717.2300.
At Checkout:• Select Retailer – Charge Parts Statement as your payment method.
• Enter your Event Pre-Approval number in the space provided. *Please note that an Event Pre-approval reference number is mandatory as the request will not be processed if this number is not available.
After Checkout:• If your EPA was entered at checkout, the process will be automated and
your invoice will be submitted to the Support Center on your behalf.
- SAF orders cannot be combined with other orders.
Questions? Please see the SAF Policy Manual or contact the SAF Support Center at 866.717.2300.
SAF Eligibility• Items purchased from the following categories are automatically
eligible for reimbursement; no approval code required:
• Wholesale Promotions• Love Promise (with the exception of any apparel)• Express Service (purchased from MRC; with the exception of
any apparel, headwear and name badges)
• All New Owner Event Gear items purchased from the NOE Gear departments will be automatically submitted for reimbursement. You must enter the code: NOEGear at checkout.
*Some items are not SAF eligible, please refer to the NOE Gear process to learn more.
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ways to personalize
Add Your Logo
Special OrderLooking for something not currently offered on the Subaru Gear online shop? Need help coming up with a unique Subaru Gear product? We have the creative power and industry expertise to get you the product you need on time and under budget.
Contact us to place a unique order or help you come up with creative product solutions.
Phone: 800.655.5556 Email: [email protected]
Website FeaturesMake sure to maximize the tools offered through the Subaru Gear online shop. New functionality is continuously being added to offer you an easy and purposeful shopping experience.
PersonalizationCo-brand Subaru Gear with your custom Retailer logo.
Email with TrackingShipment tracking is sent right to your inbox after purchase.
Add to FavoritesNot ready to add an item to your
cart? Mark it as a ‘Favorite’.
Real-time InventoryInventory levels and dates
appear on each product page.
Save Cart for LaterCreate and save multiple
carts to access later.
Share Gear with FriendsSend for purchase approval or
share an item with a friend.
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Contacts & ResourcesCustomer [email protected]–Friday 9:00 a.m.–5:00 p.m. CT
Special [email protected]
Online EstoreSubaru.corpgear.comSubaru Intranet » Subaru Marketing » Subaru Gear
Express ServiceMarketing Resource Center (MRC), SubaruMarketing.comAll Express Service gear is located on the Marketing Resource Center (MRC), and will only be available to Retailers who are enrolled in the Subaru Express Service program.
Follow these steps to access Express Service gear:Subarunet » Marketing » Marketing Resource Center » Parts & Service » Express Service Assets » Gear
Please contact [email protected] with questions or access.
16 ©Staples, Inc. 2017
