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Master of Environmental & Energy Management (MEEM) 2019-2020

Study guide Master of Environmental and Energy Management ... · 1.2 Personal development electives 7 1.3 Case Projects 7 1.3.1 Case Studies Environmental Management Specialisation

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Page 1: Study guide Master of Environmental and Energy Management ... · 1.2 Personal development electives 7 1.3 Case Projects 7 1.3.1 Case Studies Environmental Management Specialisation

Master of Environmental & Energy Management (MEEM)

2019-2020

Page 2: Study guide Master of Environmental and Energy Management ... · 1.2 Personal development electives 7 1.3 Case Projects 7 1.3.1 Case Studies Environmental Management Specialisation

Study guide Master of Environmental and Energy Management (MEEM)

2019-2020

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Table of Contents INTRODUCTION 5 1. CURRICULUM OF THE PROGRAMME 7 1.1 Programme Structure 7 1.2 Personal development electives 7 1.3 Case Projects 7 1.3.1 Case Studies Environmental Management Specialisation 8 1.3.2 Case Studies Energy Management Specialisation 8 1.3.3 Case Studies Water Governance Specialisation 8 1.4 Master thesis 8 2. ORGANISATION AND SUPPORT 10 2.1 Academic Calendar 10 2.2 Student Support 10 2.3 Examination Board 10 2.4 Programme Committee 11 3. COMMUNICATION AND INFORMATION 12 3.1 Student Portal 12 3.2 ICT Account 12 3.3 Student Card 12 3.4 Student communication by the program coordinators 12 3.5 Canvas 12 4. EXAMINATION REGULATIONS 14 4.1 General 14

4.1.1 Title and Workload 14 4.1.2 English Language Proficiency 14 4.2 Exam Regulations 14 4.2.1 During the Exam 15 4.2.2 After the Exam 16

4.2.3 Validity 16 4.2.4 Academic Misconduct (Fraud) 16 4.2.5 Completion and Evaluation of the Educational Items 16 4.2.6 Submission through Canvas 18 4.3 Award of the Diploma or Credit 18 4.3.1 Unexpected Circumstances and Possibility of Appeal 18 4.4 Explanation of Grades 19 5. Master thesis 20 5.1 Supervision 20 5.2 Collaboration with an external organisation 20 5.3 Assessment 20 6. COOPERATIONS 20 6.1 University of Groningen, Campus Fryslan 20 6.2 Double degree programme University of Padjajaran 21 7. USEFUL LINKS 22 8. PRACTICAL INFORMATION 23

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As the data in this Study Guide had to be supplied at a very early stage, it is based on information available at the moment and takes into account what is expected for the coming academic year. The Study Guide has been compiled with the utmost care, but the programme management is not responsible for any omissions or inaccuracies. The formal rules as stipulated in the Education and Examination Regulation (OER) always prevail. The reader can thus not derive any rights from the contents of this Study Guide.

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Introduction Welcome to the University of Twente! This study guide provides information to the students of the Master of Environmental and Energy Management (MSc), also known as MEEM. This programme is offered by CSTM – the Department of Governance and Technology for Sustainability at the University of Twente, the Netherlands. The information provided in this guide is accurate as of August 2019 and is subject to change as time progresses. Students are therefore requested to regularly consult appropriate university websites for up-to-date information. Please note that nothing in this guide replaces the official rules and regulations of the Faculty of BMS/ University of Twente. The MEEM Programme is offered by the school of Behavioural, Management and Social Sciences (BMS). The Faculty of Behavioural, Management and Social sciences (BMS) strives to play a pivotal role in understanding, co-engineering and evaluating innovation in society. Innovation is driven by advances in technology. Through ‘social engineering’ these technological advances are embedded in society within public and private management and business structures, befitting human needs and behavior. In order to do so, the BMS Faculty boasts academic disciplinary knowledge in psychology, business administration, public administration, communication sciences, philosophy, education sciences, all with a focus on tackling societal challenges. We are part of the academic BMS department CSTM, which was established in 1988 as the university’s institute for sustainable development. At that time it was labelled as Centre for Clean Technology and Environmental Policy, which gave us the abbreviation CSTM, which we still use today although we profile ourselves now as Department of Governance and Technology for Sustainability. We specialise in governance, emphasising sustainable development, environmental quality and resilience, social inclusiveness, and technological innovation – from both the global North and the global South country perspectives. In our teaching activities we offer courses that combine policy, management, and basic technology. Furthermore, CSTM offers postgraduate studies at both Master and PhD levels. Location The MEEM programme has a special position within the University of Twente. The Master of Environmental and Energy Management is the university’s Master programme organised and run by CSTM’s division in the North of the Netherlands in the city of Leeuwarden. This has its historical reasons, which still make good sense today. The program runs since 1990 and trained some 600 Dutch masters in the nineties. Following the advice of an international review committee, the Dutch language programmes were transformed into an international Master of Environmental and Energy Management (MEEM) that was launched in 2000 and since then has trained and educated participants from all over the world with a variety of educational and professional backgrounds.

During the programme all MEEM students will be at the CSTM Fryslan in Leeuwarden with offices in the buildings of Van Hall Larenstein, University of Applied Sciences. Classes run in the same building.

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Location

Visiting address Phone Email

MEEM office Leeuwarden CSTM Fryslan

Van Hall Larenstein Agora 1 Room B3.16 Leeuwarden

+31(0)58-2849000

[email protected]

CSTM Enschede University of Twente Drienerloolaan 5 Building Ravelijn Room: 1254

+31(0)53-4894377

Mrs. Barbera van Dalm-Grobben [email protected]

Programme administration The programme is managed by two program coordinators working in our office in Leeuwarden. The program coordinators are your first contact persons for everything concerning the MEEM Programme. They facilitate all your questions and your requests, either by themselves or by guiding you to the right persons. Programme Coordinators: Ms. Rinske Koster BA ([email protected]) Mrs. Hilde van Meerendonk-Obinna BSc ([email protected])Tel: +31(0)58-2849000 Study adviser: Mrs. Sietie Zuidema BA ([email protected]) Programme director: Prof. Dr. Mr. Michiel Heldeweg [email protected] Specialisation Coordinators: Environment : Dr. Laura Franco Garcia ([email protected]) Energy : Dr. Maarten Arentsen ([email protected]) Water : Dr. Kris Lulofs ([email protected]) The study guide informs you about the content and the regulations of the MEEM program. The MEEM regulations are based on the Students’ Charter and the ‘Education and Exam regulations’ (OER) of the School of Management and Governance. These can be found at the University website, or obtained through the programme management. If you need more information or explanation of the content of the study guide, please feel free to contact the programme coordinators. The BMS faculty has also provided a study-advisor for individual/personal concerning barriers and opportunities that may arise during the time of your studies in MEEM, in case you desire advise on how to respond to these. The study advisor will be at the MEEM office in Leeuwarden on Thursdays and Fridays for face-to-face appointments. She can be consulted about e.g.:

• Difficulties adapting to life in the Netherlands

• Problems managing expectations about culture, education

• Study delays, problems concentration on you studies

• Help in dealing with (government) administration or complicated regulation

• Issues involving family matters or personal circumstances

• Questions about financial support due to exceptional circumstances

• Additional facilities for students with a disability of chronic illness NB Sietie Zuidema is available for advise only once you are enrolled to MEEM, not for advise about whether or not to enrol. Ms. Sietie Zuidema ([email protected]) Tel: +31 4893514 We wish everyone enrolled and involved in the MEEM programme a successful and pleasant academic year!

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1. Curriculum of the Programme 1.1 Programme Structure The MEEM curriculum is structured in three parts:

• A common general part with courses (28 ECs)

• Personal development electives (4 EC)

• A specialisation part on a case project (10 ECs)/ a specialisation part on the master thesis (18 ECs) MEEM curriculum 2019-2020

Q Course code Name EC

1 201700114 Environmental Management 4

1 201700116 Energy Management 4

1 201900111 Water Management 4

1 201900112 Sustainability and Law 3

2 201900152 Environment and Technology 3

2 201900128 Policy and Sustainability 3

2 201900137 Ecology, Society and Sustainable Development

3

2 201700043 Academic Research Skills 4

1/2/3

Personal Development Electives: 4

1-2 201900170 Dutch Language Course 1.5

1-3 201900171 Sustainability Research Forum 1.5

2 201900172 Serious Sustainability Gaming 2

2 201900173 Environmental Certification 1

3 201900174 Systematic Literature Reviewing 1

3 201900175 Project Proposal Writing 1 (1.5)

3 201900176 Understanding the European Union 1

3 201900177 Gender en Sustainable Development Goals 1

3 201900129/30/31 Case project (Environmental or Energy or Water)

10

3-4 201900139/40/41 Master thesis (Energy of Environmental or Water)

18

For the description of the courses go to https://canvas.utwente.nl 1.2 Personal development electives The MEEM curriculum offers the possibility to choose personal development courses (at least 4 EC). For the courses the programme has to offer, see the scheme above. 1.3 Case projects From February till mid-April you will work in a team on a real-life problem in one of the three sustainability domains (environment, energy or water) – often with cross-linkages. This case project (10 EC) allows you to apply the knowledge and competences you gained in the courses and to develop your organisational and managerial skills. You will work full-time in a team and your activities will centre on a key question raised by a company or a private or public organisation. For example, the 2017-2018 case study was on the analysis and

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development of circularity in resources , energy and water in the province of Friesland. The product of the case project can be knowledge, a design or a tool for the client. 1.3.1 Case project Environmental Management The subject of the case study project is environmental management for an organisation or region. The exact topic of the case study will vary according to the project that students will work on. In the recent past, topics included:

- Circular Friesland: Construction and Agriculture sectors - Market and Contextual Analysis of the Circular Fashion Brand: The MUD Jeans Case - Health tourism for regional development, rural Friesland - Innovations for Waste less Consumption – waste reduction strategies for the Island of Vlieland - Litter reduction strategies - The internal organisation of corporate social responsibility of Friesland Foods

Designing a set up for Participatory Environmental Management for an urban area in the city of Leeuwarden

1.3.2 Case project Energy Management

The case study period addresses Energy Management challenges of a real life situation in the region of Friesland. In 2018 all three specializations focused on the same case topic, the circular economy in Friesland. The team energy specialization developed an approach on circularity in energy and analyzed options to apply this approach in Friesland. This year’s energy case study will draw on the cases study results of last year and therefore will focus again on circular economy/energy in Friesland. The exact assignment will be provided at the beginning of the case period. In the past topics included:

- Huhtamaki Energy Management 2.0: Towards a Sustainable Energy Provision for the Production Site in Franeker. Students analyzed the energy profile of a nearby company producing molded fiber packaging (egg cartons, egg trays, fruit & vegetable packaging, industrial packaging).

- Strategy for a sustainable Leeuwarden. Based on street interviews, students developed a strategy for the city of Leeuwarden to increase the share of renewable energy in Leeuwarden.

1.3.3 Case project Water Management

The subject of the case study project is water management for an organisation in the context of governance or water management for a region. The exact topic of the case study will vary according to the project that students will work on. The Water Governance stream was established three years ago, and each year the students are assigned a different case to work on.

In the past, topics included:

- Governance and Resilience of the water system services in wetlands: the case of the Alde Feanen National Park

- Water System Services and Innovative Water Technology: The case of Blue Energy - Water Governance and Sustainable Resource Management: the case of the Oude Willem area

Development within the National Park of Drents-Friese Wold

1.4 Master thesis

The main objective of the master thesis is to integrate your knowledge, competencies and skills in an individual master thesis, answering a research question according to academic standards. Under supervision of one of the staff members, you will develop a research proposal as part of the course Academic Research Skills. The proposal will be graded and is the starting point of your master thesis. You can choose a research topic of your own choice but it should have a clear link with your specialisation (environment, energy or water). You can find

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inspiration for choosing a research topic through the courses you followed in the MEEM program, the research program and research projects of CSTM or other groups at the University of Twente or simply follow your own curiosity as academically trained researcher. Your master thesis will be read and graded by two supervisors. Your first supervisor who is your major supervisor during the research process, will also grade your thesis together with your second supervisor who is predominantly reader and reviewer of your final thesis. Together they will grade your thesis based on the academic quality standards for MEEM master thesis. These quality standards are available at the start of your master thesis. The more you meet the quality standards, the higher your grade. Independent and creative thinking in combination with solid analysis and systematic writing, makes you a good academically trained professional.

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2. Organisation and Support 2.1 Academic calendar The timetable for the MEEM covers the period from September 1st 2019 – August 31st 2020. Any chances to the timetable will be communicated well in advance. Please note: days in the timetable free of lectures are NOT holidays, but days for self-study, exam preparation or other MEEM program events (site-visits).

IMPORTANT: Please note that the timetable might change during the year due to unforeseen circumstances. You will be informed about any change ahead of time. When you plan to travel during the year, we ask you not to travel on days prior to or after the holidays. Even though these days might be free on the timetable now, this may be subject to change.

Public holidays for the 2019-2020 academic year are: Christmas & New Year : December 23rd 2019 – January 3rd 2020 Spring : February 17th – February 21st 2020 The University of Twente is closed on the following public holidays: Good Friday : April 10th 2020 Easter Monday : April 13th 2020 King's Day : April 27th 2020 Liberation Day : May 5th 2020 Ascension Day : May 21st 2020 Whit Monday : June 1st 2020 On top of that, the university is generally closed on the Friday after Ascension Day for reasons of efficiency. 2.2 Student support The MEEM office in Van Hall Larenstein, next to the lecture rooms, is open every day.

Consulting hours MEEM office: Every morning from 09.30 – 10.30 Everyone is free to come to our MEEM office during the consulting hour without appointment. However, we will only have limited time for you, as there may be other students who need to speak to us. If you think you need extra time to discuss a certain issue, then please make an appointment.

In the MEEM office you can discuss (in complete confidentiality) any problems you may encounter in the Netherlands. This can be related to advice regarding your study programme, formalities and regulations, life in the Netherlands, or any other personal matters. 2.3 Examination Board The Examination Board monitors the quality of exams and examinations and enforces the regulations governing teaching and examinations. The rules are documented in the Teaching and Examination Regulations (OER) and the Rules and Regulations of the Examination Boards. Both documents form part of the School's Students' charters. Students are entitled to submit requests and/or well-founded appeals to deviate from the provisions of the OER to the Examination Board, but there are number of things to bear in mind. Read the procedure you have to follow very carefully. Any request that is not accompanied by the required information will not be considered. In addition to its duties laid down by law or in the OER, the Examination Board has the authority to deviate

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from the provisions of the OER. This applies to cases explicitly stated in the Higher Education and Research Act (WHW) and the OER itself. More information can be found trough the following link: https://www.utwente.nl/bms/examboard/ 2.4 Programme committee The MEEM programme committee advises the MEEM programme director and the dean of the faculty. The programme committee consists of 3 MEEM students and 3 MEEM lecturers, one of them acting as chair. The dean of the faculty officially appoints the members. Both MEEM programme coordinators have an advisory role. The programme committee provides recommendations on request of the programme director or de dean or initiated by itself. Topics the programme committee deals with during the academic year are examination regulations and (the implementation of) the curriculum. The MEEM program director is legally required to respond to the recommendations of the programme committee and in case of disagreement, to provide a detailed argumentation of his refusal to follow the recommendation of the programme committee. This guarantees a direct influence of students and staff in the curriculum. The current program committee consists of: Dr. Maarten Arentsen (chair), Rinske Koster(secretary) ,Dr. Laura Franco, Dr. Kris Lulofs and 3 student members to be recruited from the MEEM 21 student population.

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3. Communication and Information When you start studying at the University of Twente (UT), you will quickly encounter the wide range of communication methods that the university uses to communicate with students. You will have your own university account with unique access to university facilities, like library and with a personal university student e-mail address. The university uses Canvas as electronic infrastructure in education. Lecturers will communicate with you during the running of the program. 3.1 Student portal The student portal carries every important education announcement and news item for students. Hint: use the student portal as your personal home page. That way, you will always be up to date with the latest news about your programme, events, and news. You will also have direct access to the major web applications like Canvas and OSIRIS. You can add gadgets yourself too, such as rain radar, information on public transport and Facebook, and programme them so that you get to see the most important course announcements immediately. It means that you will have all the information you need in one clear overview. You simply log on with your student number and password. Go to http://my.utwente.nl/ut/index.html?tab=_student&locale=en 3.2 ICT Account In order to gain access to ICT facilities, you need an ICT account. After enrolling through the Central Student Administration, you will receive a letter with your user name and password. If you have not received an ICT account or if you have forgotten your password, inform the ICTS helpdesk ([email protected]; telephone: +31(0)53 489 5577). You will need your student card. 3.3 Student card The UT student card is your identity document as student of the University of Twente. You automatically receive the card at the beginning of the programme. The card serves as entrance point to almost all university facilities, in particular also for the university library in Enschede. For the facilities in Van Hall Larenstein (library, computers and internet) you will receive a separate identity card. Replacement of lost or stolen identity cards is not free of charge (5 euro). 3.4 Student communication by the program coordinators The program coordinators are the daily operators and managers of MEEM. Their office is the control room of MEEM. The program coordinators predominantly communicate with students by email, in particular to communicate unexpected events as delayed trains of lecturers, illness, a change of program, and any other unforeseen occasion which needs communication with students. Therefore, you should always pay attention to emails of the program coordinators. The email addresses are of a standardised format. For students it is the student family name with the initials of the given name followed by @student.utwente.nl. For staff members the format is family name and initials followed by @utwente.nl. Only students can also use their unique student number for e-mail correspondence. Address: S<studentnumber>@student.utwente.nl, for example, [email protected].

Always communicate with the programme coordinators and lecturers by your university email account. Due to the Universities strict security measures, emails from Hotmail, Yahoo or Gmail accounts often end up in our spam inbox and will therefore not reach the addressee.

3.5 Canvas The digital learning environment at the University of Twente is CANVAS. The information in CANVAS is organized according to modules. The CANVAS websites give the information you need in order to be able to take a particular module, such as the timetable, the content of the lessons and any additional information about the course material and the exam or assignment. You can also use CANVAS sites to communicate with

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your fellow students and teachers, or to collaborate on assignments. CANVAS is the most important communication channel used by teachers for contacting their students about their modules.

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4. Examination regulations 4.1 General Because the MEEM belongs to the Faculty of Behavioural Management and Social Sciences, it operates within the general rules on education and exams as set by the University and the Faculty, the main being the OER (Onderwijs- en examen reglement; Education and Exam Rules). According to the Dutch Higher Education and Research Act (WHW) each educational programme or group of programmes has an examination board. The examination board is the forum that determines whether a student has fulfilled the conditions with regard to knowledge, insight and skills as stated in the Education and Examination Regulation (EER) of this university in order to receive a degree in one of the BMS programmes. The examination board has several other tasks and competences according to the WHW and the EER. One of these competences is to make exceptions to the rules for students, such as exemptions, free educational programmes and extra exam or test opportunities. For that students can submit a request to the examination board through the website. The examination board also judges cases of fraud (plagiarism) and determines the sanctions. Furthermore the examination board is commissioned to set out policy for safeguarding quality of testing and examination. 4.1.1 Title and Workload One of the benefits of taking this Master’s is that it offers you the opportunity to gain leading-edge expertise in one of three crucial domains of sustainability environment, energy or water. Many of our students enter the programme knowing which track they want to pursue. Others choose during the programme, or remain interested in all three, combining them in their thesis. The specialisation you choose will be explicitly mentioned on your Master of Science diploma supplement. Employers in government, industry and NGOs will attach a lot of value to your specialized expertise. At the same time, the MEEM programme has been designed to ensure that you develop solid expertise in the other areas of specialization as well. The vision behind this is that all of these areas are increasingly interconnected. After successfully completing the programme, the University of Twente grants the examinees the degree of Master of Science. The total programme consists of 60 EC, which is 1680 hours of study load. One EC (European Credit) represents 28 hours of study load. During the programme, field trips will be organised and guest speakers will be invited. These additional activities will be integrated into the programme timetable during the programme period. These are not included in the workload of 60 EC. 4.1.2 English language proficiency The MSc Environmental and Energy Management is taught in English. Not only does this mean that courses are given in English, but also that all course materials (textbooks, readers, etc.) will be in English, as well as all tests, exams and practical exercises (specifically the Master's project/thesis). 4.2 Exam regulations The Study Guide has been compiled with the utmost care, but the authors are not responsible for any omissions or inaccuracies. The formal rules as stipulated in the Education and Examination Regulation (OER) shall prevail. The reader can thus not derive any rights from the contents of this Study Guide. This section presents a compilation of important exam regulations of the Master of Environmental and Energy Management. Practical links: https://www.utwente.nl/en/bms/examboard/links/

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4.2.1 During the exam Order regulations To prevent fraud during exams and tests the following rules apply:

• Students are required to be present before the start of the exam (test). Students arriving no more than half an hour late can sit the exam (test), to be determined by the examiner/supervisor (in Dutch: surveillant). This time period can be shortened in case an exam (test) lasts only up to one hour, to be determined by the examiner/supervisor.

• Students are required to place their bags with all their personal belongings, including coat and mobile phone, in the designated area in front of the exam room before the start of the exam (test).

• At the start of the exam (test), students have to fill out name and student number on the cover sheet and on all other exam (test) forms present. Students sign the cover sheet.

• Students may not leave the exam room during the first 30 minutes of the exam (test). • Students who leave the exam room without permission of the examiner/supervisor will not gain

access to the exam room again. • Students must remain sufficiently calm and quiet during the exam (test) in order not to hinder their

fellow students in any way. • Students are supposed to be familiar with specific behaviour related to academic norms and values,

scientific integrity and other specific rules that have been explained to them prior to a study unit or exam (test). If students behave inappropriately compared to these behavioural rules during the course of a study unit or during an exam (test), this will be considered an academic offence (tort).

• Students have to legitimize themselves during the exam (test) with their student card at the request of the examiner/supervisor. Students may not impersonate someone else. Students who cannot identify themselves can be excluded from the exam (test). The examiner/supervisor will decide in this matter.

• Students are allowed to have those items on their table deemed necessary for completion of the exam (test). The examiner/supervisor will decide in this matter.

• Study materials (for example a graphic calculator, dictionary, law book) may only be used if explicitly permitted by the examiner/supervisor.

• Mobile phones, PDA’s and similar communication devices must be switched off during exams (tests) and must be placed in the student’s bag or coat in front of the exam room.

• The use of electronic devices, such as calculators, tablets, notebooks, laptops, mobile phones and wearables, is forbidden during an exam (test), unless explicitly permitted by the examiner/supervisor.

• The use of books and other sources of information is forbidden during an exam (test), unless explicitly permitted by the examiner/supervisor.

• At electronic exams (tests) the student is not allowed to use any computer or software programme, website, application and/or other resources than the one(s) approved by the examiner/supervisor. The examiner/supervisor has the right to check this. It is not allowed to share or spread in any form

• Cheating and/or giving someone else the opportunity to cheat is forbidden and is considered an academic offence. Being in the possession of cheating papers and crib sheets – even if these have not been used – suffices to be considered an academic offence.

• Students are forbidden to have any direct or indirect contact or communication with one another, inside or outside of the exam room, during the exam (test) time, without permission of the examiner/supervisor. Such contact can be considered an academic offence.

• Students may not ask any question about the content during the exam (test) time. After the exam (test) is finished these questions can be asked to the examiner of the exam (test).

• In principle it is possible to take a brief bathroom break. This facility can only take place upon explicit permission of the examiner/supervisor and according to the examiner’s/supervisor’s rules. If feasible, one of the examiners or supervisors will escort the student to the bathroom. This facility can only be offered to one person (of the specific exam/test) at a time per exam room. All devices must stay in the exam room.

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4.2.2 After the exam Barring unforeseen circumstances, the results of exams are published in no later than fifteen working days after the date of the exam. But at least 5 working days before the second opportunity. You have the right to view exams you have taken for a period of two years after the date on which the result in question was published. The examiner will ensure that written exams are kept by the relevant departmental administration (MEEM office) during that time. In addition, you are entitled to discuss any exam you have taken during the five weeks following the publication of the results. At your request, the examiner will give his reasons for his assessment of your work. The time and place of such a meeting will be decided by the examiner. Collective discussions are also sometimes organized. If this is the case, any request for an individual discussion will only be honoured if you have attended the collective meeting, and if you have a good reason for wishing to have an individual meeting. It is recommended to make use of your right for inspection in case you did not pass your exam while you have put sufficient time in taking the course. In this way, you get a better idea of the course demands and of the gaps in your knowledge.

Requests to view the results of an exam or to discuss the results with the examiner must be made via email to the programme coordinators.

4.2.3 Validity The validity of a result of a Unit of Study has no limitation. In case the examined knowledge, understanding or skills are demonstrable out of date, the programme board can set restrictions on the period of validity of the said unit of study. 4.2.4 Academic misconduct (fraud) This involves such matters as fraud committed by using notes or unauthorized electronic devices, forgery through the manipulation of research data, plagiarism, and free riding during group assignments. In cases of academic misconduct or where academic misconduct is suspected, the examiner will inform the student of the subsequent procedure. First, the academic misconduct (or allegation of misconduct) is reported to the Examination Board. The student is not given a grade. The board then investigates the case and determines whether and what decisions and/or sanctions will be taken. These are communicated in writing to the student. The Board may decide, for example, to exclude the student for a maximum period of twelve months from sitting the exam in question. In the event of premeditated misconduct, the Examination Board may decide to exclude the student from sitting any exam for a period of no more than twelve months. The Education and Examination Regulation contains a section with regulations in case of an academic offense (fraud or plagiarism). You will find that section here: https://www.utwente.nl/en/bms/examboard/fraud/ 4.2.5 Completion and Evaluation of the Educational Items Exams and assignments The separate parts of the Master programme will be concluded with an exam, an assignment or a combination of both. Some courses do not have an exam or graded assignment. The assessment method of a course is laid down in Osiris and in the test assessment plan. A score of 5.5 to 10 means the student has passed, a score lower than 5.5 means the student has failed. The results of all exams (and other proficiency certificates for projects and practical exercises) are submitted to the Examination board for assessment as to whether the student qualifies for the Master degree.

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In order to obtain the award of the MEEM diploma, all parts of the Master Programme should be completed with a positive result. It is every student’s own responsibility to complete every educational item according to its specific requirements. The lecturer who is responsible for an educational item determines the requirements. It is also this lecturer who decides whether a student has met the stipulated requirements. The lecturer should inform the students about their progress. Exam opportunities The MEEM programme has a duration of one year. With regard to the coursework part of the programme (all courses taken during the joint part of the programme, that is, all the items except the case study and research project), there will be in principle two opportunities offered to pass an exam. There will be an examination and a re-examination or an assignment and a repeat assignment. Students are automatically registered for the exams and, if needed (in case of a fail mark only), the re-exams. When a student does not enter an (re-)examination or does not hand in a (re-) assignment without informing the lecturer beforehand, then this (re-)examination or (re-)assignment will still be classified as a valid exam opportunity. For assignments a division is made between improvement of an assignment and creating a new assignment. In the course descriptions for each course it will be clearly mentioned which option is applicable:

1) Short assignments, approximately 1 – 1.5 page. For these assignments improvement is not possible, but students should create a complete new assignment if they failed the first assignment.

2) Assignments which allow the possibility for a feedback moment to improve the end result. For these assignments it will not be possible to create a new assignment, improvement should be made using the instructions during the feedback moment.

If a unit of study has been completed (passed with 5.5 or 6.0) this grade is final. If a student would like to upgrade his grade (only in the case of exceptional circumstances) s/he must have a written confirmation of the Examination Board.

In circumstances of serious illness or accidents, the student should discuss with the Study Advisor how the student could complete the programme and course requirements. The Study Advisor might consult the Examination Board on the issue. For practical exercises and projects, e.g. the case study period and research project, there is no second opportunity to repeat these elements of the course. In cases of serious illness or accidents or other situations beyond control of the student, the Examination Board and programme management will try to find a solution. In the case where a student fails to meet the requirements, but has shown considerable effort and dedication to his or her study, the management may give the student a chance to improve the work to a standard sufficient to be regarded as a pass. The requirements for the improvements in the submitted work are specified by the lecturing staff responsible for the case, or the research project tutor. Completion of Research Project Students will not be awarded the MEEM diploma before their thesis meets the required academic standard. If the supervisor(s) and the programme management conclude that it is unlikely that the student will be able to improve the quality of the thesis to the required level in a reasonable time and without excessive help from the supervisor, the student will be offered to receive a certificate, and will not receive further guidance from the supervisor (see section 7.3). The research project regulations (section 5 of this Guide) give more information about completion of the research project. The result of the assessment of the Research Project will not be determined before all other items of the master programme have been taken. Exemption for courses The student can request an exemption for a course, if, in a previous programme, he/she followed the equivalent of that course and achieved a pass mark for this course. A request for exemption should be handed over to the Examination Board. The programme coordinators can help the student in doing this. This form needs to be accompanied by a description of the previous course (including an outline of the material for the

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examination) and the evidence showing that the course was successfully completed. The Exam Committee will seek advice of the lecturer / examiner of the course. The request for exemption only comes into effect after the examination Board has approved it. The student is expected to continue to attend the classes until the exemption certificate has been issued. A request for exemption can only be submitted for the course work, the other parts of the programme are mandatory. Attendance Obligation Students have an attendance obligation for every part of the programme. During the lectures and other meetings there will be an attendance list. When students, for whatever reason, cannot be present, then this needs to be reported in advance to the programme coordinators. In the case of significant periods of absence the responsible lecturer may require from the student additional work to ensure that the student is able to meet the necessary requirements to complete that part of the programme. When the absence occurs during the case studies, training or workshops, the general management of the programme will decide in consultation with the examiner what the consequences of this absence will be for awarding the certificate. The consequences might be that the student will not pass the subject and hence not be awarded the degree. 4.2.6 Submission through CANVAS For educational items using the CANVAS system, students are obliged to hand in their assignments and project reports through CANVAS unless instructed otherwise by the lecturer. 4.3 Award of the Diploma or Credit When the student has successfully finished the research project, they need to put in a request to the programme coordinator to issue the diploma. A degree diploma will only be granted when a student has successfully completed every educational item and has paid all required fees. In case where the student has failed to pass one or more educational items, or the case study or research project, he or she can request the Examination Board, through the Programme coordinators of the programme, in writing to issue a certificate instead of a diploma. The certificate will indicate which educational items the student has completed successfully. A student who obtained excellent results in the course can be awarded the diploma cum laude. The criteria for this are:

▪ All requirements for completion of the Master programme are met; ▪ the non-weighted average grade for the coursework and the Case Project(not including the research

project and courses that are assessed using ‘Pass’ or ‘Fail’) is 8.0 or higher; ▪ all educational items have been passed ▪ for the educational items that are assessed using grades, the minimum grade should be a 7 or higher. ▪ the grade for the research project is 9.0 or higher; ▪ The programme is completed within a period of 15 months.

4.3.1 Unexpected Circumstances and Possibility of Appeal The student is entitled to a justification of the results of a test from the examiner, whereby the examiner substantiates the assessment that was given. If no collective discussion of the results is held, the student may submit a request for an individual discussion of the results to the examiner within ten working days of publication of the results, in the presence of the examiner or an authorized replacement. (Art. 4.9 Education and Examination Regulation). This discussion must take place at the latest 5 weeks after the publication of the results. An official appeal against a decision made by the examiner, must be submitted in writing to the Complaints Desk at Student Services within 6 weeks after notification of the decision. (Art. 8.6 Education and Examination regulation).

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4.4 Explanation of grades Dutch grading system The Dutch grading system, used from elementary through to university education is the 1 to 10 scale given in the following table, in which 10 is the highest grade, 6 the minimum pass, and 1 the lowest grade. However, 10s are very rarely awarded.

Mark Definition 10 Excellent 9 Very good 8 Good 7 Satisfactory 6 Sufficient 5-1 Fail

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5. Master thesis regulations The master thesis is already prepared in the course academic research skills when students design and write their research proposal. The proposal serves as starting point for your master thesis. The overall study load of the master thesis is 18 EC, which equals about 504 hours and 13 weeks of fulltime work. All procedures, regulations, requirements and assessment for the thesis are in the reader ‘Guidelines for the Master thesis’. The reader will be available to you before you start the preparation of the master thesis. 5.1 Supervision You master thesis will be supervised by one of the academic staff members of CSTM. You will have two supervisors, with the first one always a senior staff member. Supervision by the first supervisor starts when you start preparing the research proposal in the course ‘Academic Research Skills’. Your collaboration continues during your research activities. In general the first supervisor acts as your main contact person during the research process, but the second supervisor can also be more intensively involved. This is based on individual circumstances and preferences, which you can discuss with your supervisors. Most of the time the second supervisor predominantly reads and reviews your final draft and grades your final thesis together with the first supervisor. Both supervisors need to agree on your mark. During the research process you are responsible for the communication with your supervisors and the program coordinators. 5.2 Collaboration with an external organisation Sometimes students prefer to focus on a research topic provided by a third organisation, a company or public organisation with a specific knowledge need. Doing your master thesis in this way is fine but the organisation of your collaboration with the company requires your attention and needs to be communicated and approved by the supervisor and the program coordinators. Despite your collaboration with an external organization, your thesis will be reviewed, assessed and graded based on academic standards. You document the findings of your master thesis in an English written thesis report according to and reflecting academic standards. 5.3 Assessment As indicated above, your thesis work will be assessed and graded by two persons. Your mark consists of a

weighted sum of different aspects of your thesis work. Next to the quality of the research, the analysis and the

results, the reporting and the research process are graded too. Appeal is possible if you disagree with the

grading of your supervisors.

The MEEM Master theses from the previous 4 years can be found online: www.essay.utwente.nl

6. Cooperation 6.1 University of Groningen, Campus Fryslân A new development is the foundation of the University of Groningen/Campus Fryslân in Leeuwarden. This Foundation was established in 2010 as an initiative of the province of Friesland (Fryslân) and the municipality of Leeuwarden. Its aim is to work with research institutes, private enterprises and other organisations in the province to enrich and strengthen the entire Frisian knowledge chain and therewith build a dynamic and sustainable knowledge infrastructure in Fryslân. There are three core activities: research, education and applying knowledge by making new and innovative products, processes and services (what is known as social valorisation). The Foundation uses the natural laboratory provided by the Fryslân province and the northern region as the springboard for its activities. To this end, characteristic knowledge areas have been identified for Fryslân. These areas of knowledge (‘hotspots’) have both a regional and international significance as well as economic and social potential. In addition, they have an ability to generate knowledge, expertise and (new)

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economic activity. The identified hotspots are: water, tourism, multilingualism, habitability, renewable energy and green life sciences. Two of these ‘hotspots’ correspond with the MEEM Programme, namely renewable energy and water. 6.2 Double degree programme University of Padjajaran The MEEM programme has a double degree (DD) agreement with the University of Padjadjaran (UNPAD. Ecology Institute, Master on Environmental Studies) in Bandung Indonesia that was launched in 2009, and has involved many UNPAD students since then. The programme allows DD students to graduate from both programmes and obtain two different but related diplomas. The thesis is jointly supervised by a MEEM lecturer and an UNPAD lecturer and separately assessed from the perspective of both curricula.

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7. Useful links University of Twente: www.utwente.nl MEEM: www.utwente.nl/meem CSTM: www.utwente.nl/mb/cstm Van Hall Larenstein: http://www.vanhall-larenstein.com/ Wetsus: www.wetsus.nl Canvas: https://canvas.utwente.nl Student counselling service: http://www.utwente.nl/so/studentenbegeleiding/en/ Examination Board: http://www.utwente.nl/mb/en/education/Regulations/Examination%20Boards/information%20for%20students/ The Students’ Charter & Teaching and Examination Regulations (Oer): https://www.utwente.nl/en/organization/structure/faculties/bms/education/regulations/ MEEM Facebook group: https://www.facebook.com/groups/18519627615/ Study in Holland: http://www.studyinholland.nl/ NFP rules and regulations: http://www.nuffic.nl/en/scholarships/netherlands-fellowship-programmes-nfp/scholarship StuNed: http://www.nesoindonesia.or.id/beasiswa/stuned/stuned-english-version AON Students insurance: https://www.aonstudentinsurance.com/ University of Groningen/ Campus Fryslan: www.rug.nl/cf/ Greening of Industry Network: http://www.greeningofindustry.org/

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8.PRACTICAL INFORMATION We will give you a brief summary of practical things that are good to know for your stay in the Netherlands, and specifically in Leeuwarden. For further information about living in the Netherlands, Dutch customs and culture, there are several books available at the MEEM office. Library There is also a library at Van Hall Larenstein which you can use. Their collection consists of about 30,000 books and reports, 1100 videos, 350 journals, CD-roms, student theses and business information. Part of this collection is in English. General things like dictionaries and address books are also available. The number of books you can borrow is not limited. You should return the books within three weeks. If you are late, you’ll have to pay a fee of 0,12 Euro cent per book per day. You can extend the loan term of your books (also by telephone: 058-2846431), except when the book is reserved by someone else. Books with a red mark at the side can only be used at the library. You cannot take the journals with you; you will have to copy them. All the books, journals etc. are secured against theft. Be sure to register them at the desk before you take them home. Medical care

The Dutch health system is organized around the general practitioner or ‘huisarts’ (family doctor). Everyone is registered with a huisarts and he or she is the first person you should go to when you have a medical problem. If you need treatment by a specialist, the huisarts will refer you to one. In fact, most specialists will not make an appointment with you unless you have a note from the huisarts. The specialist will then report back to the huisarts, who keeps a complete medical record for each individual in his or her practice.

Rules “Compas” General Practice (huisarts) In order to be registered, you must obtain and complete a registration form in advance. After this, an appointment will be made for an introductory meeting with one of the assistants. She will register you and explain how things in the practice work. Only after registration you can make an appointment with a doctor of an assistant. you have a foreign insurance, you must pay each consultation in cash. This is 29 euros. For a consultation with the practice nurse “mental health” they charge you 58 euros. You will receive an invoice for this, so you can get the amount payed, back from your insurance. You do not have a regular doctor. There are five GPs (part-time) present. In addition, the assistants do all kind of actions such as injections, STD consultation etc. For appointments you can call on weekdays between 8 a.m. and 10 a.m. For other questions you can call between 8 a.m.- 12.30 a.m. and 13.30 p.m. – 17.00 p.m. Address: Rengerslaan 2e, 8971 DD Leeuwarden. Tel: 058- 266 223 In case you are seriously ill, always inform us as soon as possible! Dentist Dentists in the Netherlands are often very occupied. For emergencies you can contact 0900-2153111. Your call will be transferred to the dentist on duty at that moment. This service is available day and night and is only meant for dental emergencies. Please do not call this number for regular check-ups, we expect you to have these in your home country. Hospital If you need to go to a hospital, you first need to contact a physician. He can tell you which hospital to go to and which specialist you should visit. Beware, visiting a hospital or specialist without a referral from the general physician, will not be covered by the insurance!

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If you really need immediate hospital care, you can go the hospital in Leeuwarden to visit the 'spoedeisende hulp' (emergency care). MCL - Medical Centre Leeuwarden Address: Henri Dunantweg 2, Leeuwarden General telephone number: 058-286 66 66 If you need to go to a hospital, or in case of emergencies, please contact us: 0619007588/06-22977066 Health insurance You may not reside in the Netherlands, not even temporarily, if you are not properly insured against the costs of medical treatment. The IND Immigration Service will check to make sure that your insurance coverage meets Dutch standards. If it does not, you might complicate your relation with the Immigration service unnecessarily and will be forced to take out insurance on the spot. The AON insurance includes: health, liability and travel insurance.

A Dutch health insurance policy will not cover the costs of correcting a condition which you had before you signed the policy. Nor will it cover the costs of having a baby that was conceived before the policy took effect. If your insurance is in order, however, you will have excellent medical care at your disposal.

Tuberculosis Test In general, all students from non-EU countries are required by Dutch Immigration Law to present themselves at the Dutch Health Service called GGD “Gemeentelijke Gezondheids Dienst” where an X ray of the lungs will be taken to check whether the person entering the Netherlands has tuberculosis. N.B.: Students from Australia, Canada, Suriname, Switzerland, Israel, Japan, New Zealand, Monaco and the United States do not need to follow this procedure. This X ray is harmless as performed with latest technologies and thus needing only a minimum amount of X rays of the body area between the neck and the waist in order to get a good picture of the lungs to perform the diagnosis. After six months the GGD will contact you directly at the address you provide them and invite you for a second appointment. (Failure to present yourself at the GGD at any moment upon their request may endanger your immigration status to the Netherlands.) We will make an appointment for all of you to go to the GGD. All non-EU students need a so called Tuberculosis Declaration form to be filled in prior to the actual appointment (this form will be signed by you on the first day of the introduction week and you need to bring it with you to the GGD). Individual appointments at the GGD for students who are unable to participate in organised visit dates can be made. Please ask Rinske Koster for advice. When you are moving and your address changes, you have to contact the GGD yourself to give them your new address. You can go by at the GGD Office or give them a call. The address: GGD Leeuwarden Harlingertrekweg 58 Tel. 058-2334334 Don’t forget to take the Tuberculosis Appendix form that goes with the residence permit application form with you! The GGD fills in this tuberculosis form and will send it to the Immigration Services (IND).

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General emergency number: 112 The general telephone number in the Netherlands in case of an emergency situation is: 112. This number is free of charge, so you don't need coins to call this number from a pay phone. If you dial this number, someone will ask you what the emergency is and where you are. Then, he or she will immediately put you through to the local police, ambulance or the fire department. Bank / Money The Dutch national currency is the Euro. The Euro paper money comes in denominations of 500; 200; 100; 50; 20, 10 and 5. Coins come in denominations of 50 cents, 20 cents, 10 cents as well as 5, 2, and 1 cents. Shops in the Netherlands will generally not accept 1 or 2 cent coins. Any amounts that would result in payments with 1 or 2 cent coins will be rounded either up or down (e.g. an item costing 1.98will be rounded to 2.00). Most banks are open on weekdays from 9.00 a.m. until 5.00 p.m. For exchanging money to Euro’s it is best to go to the GWK exchange office at the train station. In Leeuwarden, you can find cash-dispensers (ATM) at the banks. You will have access to the cash dispenser with a special bankcard and a PIN code, your Personal Identification Number. In the orientation week, we will take you to a bank to open a bank account. Major credit cards are not accepted everywhere, so we would advise you not to depend on a credit card only. Bank account At the ABN AMRO bank all international students can open a bank account. We will help you in arranging a bank account (during the introduction week). If you come from a non-EU country it may take a while before you actually get an appointment at the bank to activate an account number and receive a bankcard. This is because the bank is obligated according to Dutch law to do a risk assessment for every person from outside the EU. According to ABN AMRO rules and regulations the international students all get the same type of bank account. NB: Before you leave the Netherlands and return home, you should withdraw all your money from your account and personally close it. If you do not do this before you leave, the bank will not return the remaining money to you. Travelling / Transport During the course, students will live in Leeuwarden. You should take care of your own transportation to the University. Leeuwarden has city buses, but it is also possible to buy a bike as transportation. During the orientation week we will inform you about buying a (second hand) bike in Leeuwarden. Public transport Public transport is a convenient means of transportation. Trains run with high frequency. The same goes for buses and trams (Leeuwarden does not have trams, however). Almost any place in the Netherlands can be reached by a combination of train, bus or tram. In Leeuwarden, there are several bus stops and one railway station. The bus

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The cheapest way to travel in Leeuwarden is by bus. You travel from bus stop to bus stop; these are marked with a yellow sign containing the name of the bus stop, the final destination, and its itinerary and approximate departure times.

The OV- chipkaart

In the Netherlands, you travel by bus and train with the OV- chipkaart. Also in the big cities like Amsterdam you can use this for the tram and metro. This smart card is the size of a bank card and contains an invisible chip. The OV-chipkaart can be loaded with credit in euros with which you can travel anywhere with the NS or Arriva train within the Netherlands, or with a travel product such as a single or season ticket. Note that both train companies NS and Arriva needs separate credit loading.

You can load travel credit or products onto the OV-chipkaart; without these, you cannot travel using the OV-chipkaart. Travel products are, for example, single but also season tickets. You can load these onto your card at the station vending machine, or at your public transport company’s ticket office. You can load travel credit onto your card using your bank card and PIN code at a vending machine or ticket office. If you have a personal OV-chipkaart, you can also select the auto reload option, to ensure you always have enough OV-chipkaart credit with which to travel.

Checking in and checking out At the start of your journey, you check in at the gate by holding your OV-chipkaart up to the screen. The sound and light signal indicates your card has been read. A boarding rate will be deducted when you check in. The credit on your OV-chipkaart should be at least the boarding rate or you will not be allowed to go through the gate. The boarding rate is about € 5, depending on the duration of the trip you take.

At that end of your journey, you check out by holding your card up to the gate screen. The sound and light signal once again indicates that your card has been read. The actual travel costs, based on the distance travelled, minus the boarding rate is deducted from your card.

Transfer Checking in and out is required when you transfer from any one form of transport to another, except when you transfer from one train to another.

To get off at the right destination, you can read the bus stop names at the display in the bus. If you find it difficult or if it does not work or is not there, you can always ask the bus driver to give you a sign when you have arrived. In that case he calls the name of the bus stop over the intercom.

Tourist Information Tourist information offices in the Netherlands are called Vereniging Voor Vreemdelingenverkeer (VVV). There are offices in all cities, and they are usually well signposted. At the offices, you can get information about museums, parks, amusement, but you can also book tickets for shows and concerts throughout the Netherlands. The address in Leeuwarden is: Sophialaan 4

8911 AE Leeuwarden tel. 0900-2024060

GBA The GBA, “Gemeentelijke Basis Administratie”, is a Dutch government administration office in every city in the Netherlands where all inhabitants of that city must be registered as residents upon moving into that city. It is

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also called the municipality (or stadskantoor in Dutch). All students who are staying at the UT for longer than three months must register at GBA. When you are moving and your address changes, you have to go to the GBA yourself to give them your new address. You can go to the Stadskantoor all working days from 09:00 to 13:30 hrs to change your address. You must take the new rental contract and your passport with you. The GBA will make sure that the IND gets your new address as well. When you are leaving the Netherlands you have to deregister at the GBA. Therefore you have to bring your passport and go to the Stadskantoor during weekdays between 9:00 and 13:30 hrs. Please note that we will make an appointment for you for the first registration. What to do when you leave the Netherlands and go back to your home country? 1) Inform the municipality that you are leaving. They will unregister you and this will keep their database up to date. 2) For your bank account you have two options: You can keep the account, but then it is wise to go to the bank and to ask them first if you can use your ABN AMRO account in your country. The account you have is basic and is not accessible in all countries. If you do not want to keep your bank account then you can go to the bank, withdraw all the money (or transfer it to an account in your home country) and close the account. 3) Cancellation of AON insurance. 4) Your AON insurance is valid throughout your flight and travel back home. We advise you to arrange your own health insurance as soon as you are home because AON covers only for students in the Netherlands and on vacation elsewhere in the world. Since you are settling back home again, the insurance will not be valid for you anymore after you have arrived. 5) Any other subscriptions you have, like library, phone, internet etcetera, we advise you to contact these organizations and ask them for instructions.