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Student Process Training Introduction to Student Systems and Processes. Introduction. Introductions. Who are we? Briony Hancox and Kim Rowley Secretary and Registrar's Department Registry Services - Student Systems & Records Team. Who are you? What's your name? - PowerPoint PPT Presentation
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Who are we?
Briony Hancox and Kim Rowley
Secretary and Registrar's Department
Registry Services - Student Systems & Records Team
Introductions
Who are you?
What's your name?
Which department and team do you work for?
What is your role?
How often do you use SI?
How long have your been at SHU?
This course will help you to understand:
Course Aims and Objectives
• the student lifecycle at SHU and where your role fits within it
• the corporate student records system, what to use it for and how to find your way around it
• the key student records screens and the links between them
• how courses and modules are setup
• My Student Record and how you can use it
• University reporting and what is available
• HESA and why is it so important to the University
• the process and systems support available to you.
Professional Services
• Registry Serviceso Assessment, Awards and Regulations (inc University Examination
Service)o Student Systems and Recordso Student Administration (in each faculty)
• Strategic Planning and Intelligence (SPI)
• Academic Quality and Standards (QESS)
• University Timetabling Management Services (UTMS)
• Business Support (in each faculty)
• Student Services (in each faculty).
The 'Changing to Improve Professional Services' programme includes a number of projects whose combined objective is to deliver improvements in the efficiency, effectiveness and affordability of the relevant professional services. Helping to delivery Professional Services are:
Professional Services Structure Charts Professional Services A to Z
What Registry Services Does
• managing and developing processes• specifying student systems changes• training and user documentation• reporting and Management Information both internally (eg board
reports) and externally (eg HESA)• providing a student processes helpline• translating policy into practice• being aware of future changes and preparing for them• ensuring that student processes and systems are fit for purpose.
Registry Services works with other Professional Service staff to ensure the student lifecycle processes run smoothly. We are corporate process owners and are responsible for the majority of the student processes, our work includes:
StudentProcess and
Systems Support
The Student Process
Lifecycle
Academic Calendars
(The student experience)
Curriculum DataCourses and modules are setup and offered to prospective students
Enquiries and AdmissionsProspective student enquires about/applies for a course (FSRM)
EnrolmentStudent pre-enrols online before enrolling on their chosen course
Student FinanceStudent pays their fees and/or applies for help, bursaries, loans etc
Module SelectionStudent is allocated core modules and selects elective/optional modules
TimetablingStudent gets their timetable based on their modules (Syllabus +)
AssessmentStudent completes assignments/takes exams
Change in Student CircumstanceStudent changes plans due to change in circumstances
ProgressionStudent progresses if successfully completes modules
Student AwardsStudent award is calculated based on module results
GraduationStudent invited to attend graduation, books online and attends ceremony
Curriculum DataCourses and modules are setup and offered to prospective students
Enquiries and Admissions (Applicant)
Prospective student enquires about/applies for a course (FSRM)
Enrolment (Student)
Student pre-enrols online before enrolling on their chosen course
Student FinanceStudent pays their fees and/or applies for help, bursaries, loans etc
Module SelectionStudent is allocated core modules and selects elective/optional modules
TimetablingStudent gets their timetable based on their modules (Syllabus +)
AssessmentStudent completes assignments/takes exams
Change in Student CircumstanceStudent changes plans due to change in circumstances
ProgressionStudent progresses if successfully completes modules
Student AwardsStudent award is calculated based on module results
Graduation (Alumni)
Student invited to attend graduation, books online and attends ceremony
StudentProcess and
Systems Support
The Student Process
Lifecycle(the staff experience!)
Student fails
exams
Student doesn’t turn up
Student needs
support
Student goes
elsewhereTransfer
applicant (ATR)
Process
Prepare Lists
Enrol student
Enter marks
Support Boards
Re-validatecourse
Manage bursary queries Student
can’t pay
Check data quality
Student has SHU
debt
Student changes modulesSLS - PES
SRD - RS SSR
FD - UTMS
SRD - RS AAR
Studentcant
attend
The Student Management System
Sheffield Hallam University uses SITS:Vision as its corporate student management system. It is known locally as SI which is short for Systems InTuition. The current version is 8.5.0
SI is produced by Tribal Technology and manages student administrative processes from enquiries through to graduation and alumni.
• uses an Oracle database with several hundred tables to hold information about students and academic processes
• exchanges data with the University's other corporate systems• is maintained by the SLS IS&T Corporate Systems Team• is continuously being improved and developed to support new
reporting requirements and administrative processes.
Tribal Technology Website
What SI is used for at SHU
• admissions processing for both undergraduate (UG) and postgraduate (PG) courses
• production of enrolment forms and recording of student enrolments and personal details
• control of students access to the Learning Centre, email, shuspace (student intranet), My Student Record
• recording fees and billing• reporting to external agencies such as HESA, HEFCE and SFE• recording and tracking students modules/programmes of study• recoding and tracking research students progress• assessment processing and production of certificates• answering student queries• day to day course management.
SITS:Vision User Manual – Students
What’s in SI?SI is made up of a number of parts, the main ones used by SHU are highlighted below:
• Admissions (MAS)used for student recruitment and admissions
• Programmes (CAMS) used for curriculum management, assessment tracking, calculation of module results and award classification
• Students (SRS) used for storing personal and course related information about students including enrolment, fees, progression and assessment
• Publishing (IPP)used for the online course application form and course accreditation
• e-Vision (My Student Record)web-enabled front end to SI, used by applicants, students and staff.
1. Click the NAL icon (from Start/All Programs)
2. Select SHU/University-wide Applications/ Admin
3. Double click the SI icon
4. Login using your usual user name and password.
Accessing SI
Screen Layout and Navigation
Menu Bar
Toolbar icons
Programme nameUser details and date
Screen details
Number of records retrieved
Message line (not shown)
Right click on a field to display field options including
wildcards
Double click on a field to view options (except Student no),
double click again to select it
Logging out of SI
These are several options for closing a screen or logging out of SI
Closing a screen:1. Click on the red cross on the screen border2. Select Quit from the File menu
Logging out of SI1. Click on the red cross on the screen border2. Select Exit from the File menu
• Record of an individual
•a single record follows the individual through from applicant to student and onto Alumni
•contains contact details, demographic data
STU Full Student Details
• Record of a student starting their course
• fundamentally about HESA reporting -a single HESA instance
•maybe multiple SCJs if the course is revalidated and current students join the new version or the student changes course
SCJ Student Course Join • Record of a
student’s enrolment in a given academic year
•a new record is created for each academic year inc. periods of non-attendance eg timeout
•updated from the enrolment task and system defaults
SCEStudent Course
Enrolment
• Record of a student’s academic progress
•gives access to the Student Module Taking (SMO) screen used by systems such as Blackboard and Timetabling
•also gives access to student results via the Student Module Result Status (SMR) screen
SPRStudent Programme
Route
What do we need to know?
Modules & Results
Student Course Progress Modules & Results
• Record of an individual
•a single record follows the individual through from applicant to student and onto Alumni
•contains contact details, demographic data
STU Full Student Details
• Record of a student starting their course
• fundamentally about HESA reporting -a single HESA instance
•maybe multiple SCJs if the course is revalidated and current students join the new version or the student changes course
SCJ Student Course Join • Record of a
student’s enrolment in a given academic year
•a new record is created for each academic year inc. periods of non-attendance eg timeout
•updated from the enrolment task and system defaults
SCEStudent Course
Enrolment
• Record of a student’s academic progress
•gives access to the Student Module Taking (SMO) screen used by systems such as Blackboard and Timetabling
•also gives access to student results via the Student Module Result Status (SMR) screen
SPRStudent Programme
Route
Basic Student Data Screens
Supported by departmental and faculty processes and procedures
The Student Number
The Student number is 8 digits long and is a quick and easy way of retrieving information about a student.
The second digit indicates the year in which the student is expected to start with us eg 22010101
On some screens the student number is followed by a / indicating there may be more than one record eg.
Full Student Details (STU) - 22010101
Student Course Join (SCJ) - 22010101/2
Student Course Enrolment (SCE) - 22010101/3
Student Programme Route (SPR) - 22010101/1
The student's login code is the student ID with a 'b' instead of the 2 eg b2010101.
Full Student Details (STU) ScreenThe STU screen shows details of an individual from applicant to student to graduate. There should only be one record per student
If searching for an address click Apply before selecting Retrieve on the main screen
Useful search fields include:• Student number• Family Name• Date of Birth (DOB)• Home Address• UCAS id
Check the student’s financial status, none of the following should be enrolled:BD – Bad DebtDR – DebtorEX – Exclude until sorted
STU screen example removed as was based on real student data
Other STU Related Screens From the STU screen you can access many other screens, all showing data associated with the student record you are looking at.
The Personal Details screen has one or more records including details of the student's user name and initial password (which may have changed since)
Course CodeA course code is 12 characters long and made up of a number of different elements:
Faculty Code(2)
Award Code (2)
Acronym (4)
Location(2)
Mode of Provision (1)
Version(1)
44 – SBS 55 – ACES 66 – HWB 77 – D&S Exceptions include:31/32 - Ext Validated34 - Uni of SheffieldSchool codes eg 14,23
includesBABSMAHD etc
Created from the course title by the RS SSR team eg PRCS
includes01 – SHU22 – HK27 – LUX
F – Full TimeP – Part TimeD – Dist Learning T – Thick SandwichS – Thin Sandwich
Version of the course (represents a validation event)
Faculty of Arts, Computing,
Engineering and Science
BA Public Relations
and Communica-
tions
Sheffield Hallam
University
Full Time 2
55BAPRCS01F2
Please note: The MAS/MCR course code (used at Applicant stage) is different eg 55B-PP29-U.
Course SetupA standard course is setup using blocks for each year of the course and occurrences for the number of intakes in a particular year.
Student (SRS) Record Data
Co
urs
e Blo
cks Occu
rrences
55UBA-ADCM-G Undergraduate (UG)BA Film and Media
Production
55BAPRCS01F2BA Public Relations and
Communication (Full time course)
55BAPRCS01P2BA Public Relations and
Communication (Part time course)
55BAPRCS-1F1Block 1
Occurrence A
55BAPRCS-2F1Block 2
Occurrence A
55BAPRCS-3F1Block 3
Occurrence A
14-4102-00SSocial Interaction
55-4890-00S Understanding PR Theory & Practice
55-4891-00SApproaches to PR
55-4896-00S Understanding Popular Culture
55-4897-00SProfessional
Writing & Practice
55BAPRCS01F2BA Public Relations and
Communication (Full time 3 year course)
55BAARMA01F1BA Arts Management -
(Part time course)
Course Block
1(1st year of the course)
Course Block 2
(2nd year of the course)
Course Block
3(3rd year of the course)
Course Occurrence
A
Course Occurrence
A
Course Occurrence
A
Course Occurrence
B
Course Occurrence
B
Course Occurrence
B
(2012/13) (2013/14) (2014/15)
Credit LevelsThere a number of credit levels which generally relate to the block a student is studying eg a first year UG student is likely to be taking 120 credits at level 4.
8 Doctorate (PHD) level
7 Masters level
6 Degree level
5 Diploma of HE level
4 Certificate of HE level
3 A/AS level
Student Course Join (SCJ) ScreenThe SCJ screen shows details of a student joining a course. There can be more than one record if the student has completed another course, changed courses or the course has been revalidated.
SCJ screen example removed as based on real student data
Course Details (CRS) ScreenThe CRS screen shows details of the course, including the start and end dates. This is especially important if the course has recently been revalidated.
If you are searching for a course but do not know the exact title you can click on the Course Code field on a blank CRS screen and use the Select function to narrow down your search.
CRS screen example removed as was based on real data
Student Course Enrolment (SCE) Screen
The SCE screen shows details for a student enrolling on a course for a specific academic year plus data on fees and progression. There is usually one record for each year that the student has enrolled.
SCE screen example removed as based on real student data
Curriculum and Assessment SetupProgrammes, routes, diets and modules are all used to setup and manage curriculum and assessment data.
Curriculum and Assessment (CAMS) Data
Pro
gram
me R
ou
tes Diets M
od
ule
s
55UBA-ADCM-G Undergraduate (UG)BA Film and Media
Production
55BAPRCS01F2BA Public Relations and
Communication (Full time course)
55BAPRCS01P2BA Public Relations and
Communication (Part time course)
55BAPRCS-1F1Block 1
Occurrence A
55BAPRCS-2F1Block 2
Occurrence A
55BAPRCS-3F1Block 3
Occurrence A
14-4102-00SSocial Interaction
55-4890-00S Understanding PR Theory & Practice
55-4891-00SApproaches to PR
55-4896-00S Understanding Popular Culture
55-4897-00SProfessional
Writing & Practice
55BAPRCS01F2BA Public Relations and
Communication (Full time 3 year course)
55BAPRCS01P2BA Public Relations and
Communication (Part time 3 year course)
55BAARMA01F1BA Arts Management -
(Part time course)
Course Block
1(1st year of the course)
Course Block 2
(2nd year of the course)
Course Block
3(3rd year of the course)
Course Occurrence
A
Course Occurrence
A
Course Occurrence
A
Course Occurrence
B
Course Occurrence
B
Course Occurrence
B
(2008/09) (2009/10) (2010/11)
Module Code:• Faculty• Level• Unique identifier• Module version• Delivery identifierThey can be:• Core• Elective• Optional
Link between Courses and Routes
The route code used when working with the assessment data is exactly the same as the course code when working with student data.
Uses the same code
Curriculum & Assessment (CAMS) Data
Pro
gram
me R
ou
tes Diets M
od
ule
s
Student (SRS) Record Data
Co
urs
e Blo
cks Occu
rrences
55UBA-ADCM-G Undergraduate (UG)BA Film and Media
Production
55BAPRCS01F2BA Public Relations and
Communication (Full time course)
55BAPRCS01P2BA Public Relations and
Communication (Part time course)
55BAPRCS-1F1Block 1
Occurrence A
55BAPRCS-2F1Block 2
Occurrence A
55BAPRCS-3F1Block 3
Occurrence A
14-4102-00SSocial Interaction
55-4890-00S Understanding PR Theory & Practice
55-4891-00SApproaches to PR
55-4896-00S Understanding Popular Culture
55-4897-00SProfessional
Writing & Practice
55BAPRCS01F2BA Public Relations and
Communication (Full time 3 year course)
55BAARMA01F1BA Arts Management -
(Part time course)
Course Block
1(1st year of the course)
Course Block 2
(2nd year of the course)
Course Block
3(3rd year of the course)
Course Occurrence
A
Course Occurrence
A
Course Occurrence
A
Course Occurrence
B
Course Occurrence
B
Course Occurrence
B
(2010/11) (2011/12) (2012/13)
Student Programme Route (SPR) Screen
The SPR screen shows the student’s assessment records and gives access to other useful information such as the module results. There can be more than one record if the student has already completed a course
SPR screen example removed as based on real student data
Student Module Taking and ResultsThe Student Module Taking (SMO) and Student Module Results Status (SMR) screens show the student’s module records for all levels of their course.
SMO and SMR screen examples removed as based on real student data
Other Useful Screens - QSVThe Quick Student View (QSV) screen is similar to STU but QSV has details of the course and a photograph displayed on screen. This screen is also useful for a summary of enrolment records
Brief information about the enquirer collected via the QED screen. No STU record created at this stage
Applications received via UCAS, Clearing or Direct using the ACD screen. STU record updated/ created
Applicant transfer process (ATR) runs for all UF records. • STU record updated • SCJ/SCE/SPR records created• Student diet created• App Status A > AT • Enr Status > PNR• Triggers login/password.
Application submitted
Status = UF
Curriculum DataCourses and modules are setup and offered to prospective students
Pre-EnrolmentProspective student enquires about/applies for a course
EnrolmentStudent enrols on their chosen course
Student Financial SupportStudent pays their fees and/or applies for help
Module SelectionStudent is allocated core modules and selects elective/optional modules
TimetablingStudent gets their timetable based on their modules
Assessment and ProgressionStudent completes assignments/takes exams and progresses if successful
Change in Student CircumstanceStudent changes plans due to change in circumstances
Awards and GraduationStudent award is calculated and invited to/attends graduation ceremony
From Applicant to Student
Becoming a Student The Application Clearance and Decision Entry (ACD) screen shows details of the applicant and their status.
An applicant has to be Unconditional Firm (UF) before they can be applicant transferred (ATR) to the Student Records (SRS) part of SI.
Once they have transferred the Applicant status changes from A to AT.
ACD screen example removed as based on real student data
Applicant Transfer (ATR) ScreenIf you want to see more details of the Applicant Transfer you can check the Applicant Transfer (ATR) screen.
My Student Record (MSR)
Enrolment screen on SI Enrolment Tasks on MSR HESA Student Return
SCE screen example removed as based on real student data
The Higher Education Statistics Agency is
"the official agency for the collection, analysis and dissemination of quantitative information about HE"
Who/what is HESA?
• it is owned by the HE sector• it acts on our behalf to enable us to meet the
statutory data requirements of funding bodies and government department
• it collects data about students, staff and finance.
Student data collectionEach year the University has to submit a number of returns to the Higher Education Statistics Agency (HESA). The returns include data on Students, Staff, Destinations of Leavers, Finance etc.
The Student Return is large and detailed and includes information about the:
• courses and modules taken by each student • individuals themselves such as their entry qualifications • outcome of the assessment process for each module
they have taken during the year.
The university’s funding will be affected if we do not submit an accurate and timely return so we all need to ensure that the information we provide is technically accurate, complete and submitted on time.
What does this mean?
Last October the University submitted over ????
acceptable student records and in excess of ????
student on module records.
For further advice or information…
Please contact SI Help in one of the following ways:
!SI Help
2 ext 4475
standard web forms
or visit the Student Process Lifecycle sharepoint site
Student Process Updates…
For current student process information please refer to the Student Process Updates that are sent out monthly by SI Help or check the 'Communications to staff' available via the Student Process Lifecycle sharepoint site
Student Process Update Blog
In summary:
Personal data about students should not be given to people outside the University without legitimate reason and legal grounds for doing so. This includes giving information to students' parents or other family members.
Personal data includes any information about the student. This means that we cannot even tell someone that an individual is a student here and cannot confirm information that someone gives to us.
All students have a basic right to privacy, whatever their circumstances, and the Data Protection Act requires us to keep their personal data confidential.
Data Protection Act
Secretariat - Data Protection Act webpages
Other Student Processes Training
• Pre-Enrolment Services (Admissions) • Direct Applications
• Student Processes Training• Module Selection - New staff, refresher and complex diets• Transferring students in SI (AEO)
• Assessment Training• Working with Students and Modules (CAMS 1)• Assessment - Pre, Post and Resit Board Processing (CAMS 2 to 4)• Auto Progression• Processing Student Awards (PSA)
Student Process Training - List of Current Courses
This course will help you to understand:
Course Aims and Objectives
• the student lifecycle at SHU and where your role fits within it• the corporate student records system, what to use it for and how to
find your way around it• the key student records screens and the links between them• how courses and modules are setup• My Student Record and how you can use it• University reporting and what is available• HESA and why is it so important to the University• the process and systems support available to you.