Student Communication

CLSP Data Collection System

Student Instruction Manual

Student Instruction Manual Page 1

© 2008 Cisco Systems, Inc. All rights reserved

Student Instruction Manual

1 Information Verification

1.1 Verify Student Information & Validate Email

Students will initially receive an email from Cisco regarding the Cisco training course and Certification exam. Section 2.1 provides instructions for students with reference to how they can verify their information and validate their email address.

Steps:

1. Open the email titled “Cisco Exam Registration and Email Validation”2. Verify your Name, Course Information and Email Address (shown below).3. Click on the Email Verification Link to verify your Email Address.

______________________________________________________________________________________EMAIL Example

Hello Aarthi Soundararajan

You are receiving this email because you have registered for a Cisco training course and certification exam through an authorized Cisco Learning Partner.

By verifying your email you acknowledge your participation in the bundle program and acceptance to be contacted by Cisco and/or the partners of Cisco to receive eligibility notifications.

Registration Details:

Candidate Name: Aarthi Soundararajan Registering CLSP: Learning Partner 4

CLSP Course Name: CCNA

Cisco Course Name: Interconnecting Cisco Networking Devices Part 2 (ICND2)

Exam Name: Interconnecting Cisco Networking Devices Part 2 By clicking the URL below you are:

Validating your email. Confirming your registration for this authorized training program. Validating your information for an exam opportunity with Cisco Test Delivery Partner

Click on the following link to verify your email address

http://tools-dev.cisco.com/lcclsp/verify.do?reg=4578&ver-IGMXOFTBRZFP100211NIUQIVUFGRUM

Thank You,



Your Name

Course/CLSP Information

Email Verification Link

Learning@Cisco

Please note that you can opt-out of email that is required to properly service your registration. Please click here to Unsubscribe

1.2 New Account Activation Email from I7

This email will be sent to students who never took a Cisco exam for whom a brand new CSCO ID will be generated by I7. Students will need to activate their account after they receive this email.

Steps:1. Open the email titled “New Account Activation”2. Verify your Name.3. Click on the “activate your account” link and using the authorization code that has been given to

you in the email to activate your account.______________________________________________________________________________________EMAIL Example

Dear Shubham Vinay,

Your new CSCO ID is: CSCO11654000

Your user login to access the Cisco Certification Tracking System has been created.

To activate your account, please go to: https://i7lp.integral7.com/durango/aa?aakey=KhlfPCSzHgGo69xki24Y

Your account authorization code is: UvlFhcE0

Once you activate your account, you will be asked to verify your username and set your password. You will be able to access your account immediately.

After you have activated your account, you will not be able to access the above link.

Please note that the account activation link will expire on09/17/2009.

If you cannot log in, please visit Certification Online Support at www.cisco.com/go/certsupport for assistance visit the Certification Online Support tool at www.cisco.com/go/certsupport to view our Instant Answers or open a support case.

Regards,Cisco Career CertificationsPowered by the Integral7 Credential Bureau (www.integral7.com)



Email Verification Link

Unsubscribe Option

mailto:[email protected]?subject=Unsubscribe&body=regoid=7497+veri=SBRKUHQIAOSQ100147HWFOZYKCUTOU+emailaddress=saarthi1981@gmail.com

2 Authorisation to Test

2.1 Authorisation to Test Details

Once the student completes the email validation process, a second email will be sent to the student containing Authorisation to Test details.

Steps:

1. Open the email titled “Cisco Authorisation to Test Notification” 2. Verify the Exam Code, Exam Name, Authorised Testing Dates, Number of Attempts, your Name,

and Cisco ID (shown below).3. Review the instructions for scheduling an exam.

Note: Sections 4 and 5 below contain detailed instructions for Creating a Web Account and Scheduling a Test Appointment.

______________________________________________________________________________________EMAIL Example

AUTHORISATION TO SIT Cisco Systems, Inc. EXAM WITH PEARSON VUE

You have been authorised to sit an exam at a Pearson VUE testing centre. Information on the exam, the testing rules, and how to book your exam follows:

EXAM INFORMATION

EXAM Sponsor: Cisco Systems, Inc.

EXAM Code: 640-802E

EXAM Name: CCNA

Authorised Testing Dates: July 23, 2009 to August 22, 2009

Number of exam attempts authorised: 1

Client Authorisation ID: 7353

Authorisation ID: 290176

AUTHORISED TEST-TAKER

John Lee

168 Robibson Road Singapore, 068912

Cisco ID: CSCO11627086



Your Name & Cisco ID

Exam Code & Exam Name

Testing Dates & # of Attempts

Client Authorisation ID and Authorisation ID (for internal purposes only)

IF THE DETAILS OF YOUR EXAM AUTHORISATION ARE INCORRECT, PLEASE CONTACT Pearson VUE at [email protected]

-----------------------------------------------------

INFORMATION ON THE Cisco Certification programme:

You have been authorised by Cisco to sit the exam listed above.

To schedule this exam, follow the instructions below. Have your CISCO ID (CSCO) ready. Verify your name and address are correct, and resolve any discrepancies when you schedule your appointment, before you arrive at the test centre.

Register in advance up to and including the day you would like to sit the exam. YOU MUST have a reservation BEFORE arriving at the test centre. NO WALK-IN TESTING IS PERMITTED. Exam reservations are made on a first-come, first- served basis, so plan ahead and make your reservation as early as possible.

For more information on training and the certification programme, go to the Cisco Learning Network: www.cisco.com/go/learningnetwork

Good luck as you proceed toward your Cisco Certification!

------------------------------------------

INSTRUCTIONS FOR BOOKING YOUR EXAM

To book your exam on the Pearson VUE Website, go to this address:

http://www.pearsonvue.com/cisco

This Web site provides more information about exams, programmes, and testing centre locations.

To book your exam, first obtain a Pearson VUE Web account, username, and password. Follow instructions on the Web site to create an account and register for the exam.

Once you set up your account, you can use it to review your exam information and also book, reschedule, and cancel exams.

You will be able to select a date and time within the authorised testing dates listed above, at a testing centre near you. Do not call the testing centre directly. We encourage you to make an appointment soon, before all seats are taken.

After booking the exam, you will be given instructions and sent a confirmation that includes exam and appointment information, directions to the testing centre, instructions on what to bring, and other pertinent information.



http://www.pearsonvue.com/cisco

3 Pearson VUE Online Account

3.1 Create Pearson VUE Online Account

Section 4.1 will guide students through the online account creation process with Pearson VUE.

Online scheduling with Pearson VUE is a two-step process. The first step is to create a “Web Account”

which contains a user profile. When you have completed setting up a Web Account, you will receive an

email that allows you to continue to the second step and schedule your exam appointment. In many cases,

you will be able to schedule your exam immediately after creating a web account. The following information

will take you through the steps of creating an online account.

Steps:

1. Create a Web Account or sign in to your existing Web Account.

Note: If you have never created a Web Account with Pearson VUE or taken a test, follow the

“Create a Web Account” instructions below. If you have already created a Web Account and tested with Pearson VUE, bypass the

instructions for Creating a Web Account and simply sign in to your existing account.

2. Proceed to scheduling your test appointment.______________________________________________________________________________________

3.1.1 Create a Web Account

Before you can schedule your certification test appointment online, you must first create a web account with

Pearson VUE for the Cisco Systems testing program. (Create a web account now)

> Select Information Technology and Cisco Systems

>Click on the Next button



http://www.pearsonvue.com/capva/

http://www.pearsonvue.com/cisco/activity/

>Follow the instructions for creating a Profile and Web Account. You will be asked to enter data such

as Name, Country of Residence, Email Address, and Demographic Information. You will then select a User

name and a confirmation page will appear. Thereafter you will receive a confirmation email.

Tip: Details listed in Section 4.1.2 through 4.1.7. To view larger sizes of the screen shots below, press and

hold the Ctrl button on your keyboard and click on the screen shot.

Please Note: If you have already taken a test through Pearson VUE for this testing program, a customer

service agent may have created a web account for you. In this case, please contact customer service before

filling out the web account form to prevent creating a duplicate account.

3.1.2 Enter Name, Country, Email

Be sure to enter your legal name exactly as it appears on your personal identification. This will be used to

verify your identity at the test center before you can sit for your test. Enter your country of residence. Enter

your email address and then confirm it. Your email address is crucial. If it contains errors, you will not be

able to book your exam.

If you have taken an exam in the past for Cisco Systems, be sure to indicate your previous testing history

and include your specific ID number (e.g., Cisco ID) so that your testing results can be merged with any

other testing vendor. Some testing programs require this ID to be entered before you can proceed to the

next page.

3.1.3 Enter Demographic Information

The information displayed on this page (required fields, including state and ZIP/postal code, and the country

code displayed for the telephone and fax numbers) is dependent on the country of residence you selected



http://www.pearsonvue.com/contact/vuephone/

http://www.pearsonvue.com/reg_guide/capva/capva1.gif

on the previous page. If you accidentally selected the wrong country, use the “Back Button” on your browser

and select again. The following fields are required:

Address

City

State (depending on your country of residence)

ZIP/Postal Code (depending on your country of residence)

Telephone Number

The following fields are optional:

Address Type (home/work)

Company

Fax Number

Alternate Address

Opt-in to Pearson VUE email news/offers

3.1.4 Enter Additional Information

Many testing programs ask for extra information about you and/or your relationship to the testing program.

Some of the questions asked on this screen may be required and are crucial for your testing program.




Please Note: If your testing program does not have any questions, you will automatically skip over this

page.

3.1.5 Choose a Username

On this screen, you will need to choose a username for signing back in to your Pearson VUE Web account.

Choose something memorable and/or make a note of it. You will need it when you schedule your exam

appointment.

Please Note: If the Pearson VUE system finds a possible candidate match to the information you provided

on the previous screens, your request will be forwarded to a Pearson VUE customer service agent and you

will not be presented with this screen. If the Pearson VUE system finds an exact candidate match to the

information you provided, you will be asked to request a new password.

3.1.6 View Confirmation Page

On this page, you will see the final confirmation screen pictured below. This page tells you to expect an

email shortly containing your password. In the case in which something was amiss about your registration

(e.g., a web account already existed matching your details) you will instead see a screen telling you that

your registration is being checked by a Pearson VUE agent before a password is issued. If we determine

that this is a new account, you will be able to schedule your exam immediately.





3.1.7 Retrieve Confirmation Email

At this stage, assuming you gave a valid email address, you should expect your Pearson VUE account

password by email. It should arrive within a very short time, and at the very latest within one working day. If

it does not seem to have arrived please check your junk-mail or spam folder before contacting Pearson

VUE. You are very likely to find the password message languishing there. If it really hasn’t arrived, please

contact Pearson VUE.



http://www.pearsonvue.com/contact/


4 Schedule Test Appointment

5.1 Schedule Appointment

Steps:

1. Schedule Your Test Appointment2. Receive Confirmation of Test Appointment

______________________________________________________________________________________

>Go to http://www.pearsonvue.com/cisco/, and click on Schedule a Test

>Click on Career Certifications and Specialization Exams

>Sign in to your account with User Name and Password



http://www.pearsonvue.com/cisco/

>Follow the screens to enter the following information. Remember to click the Next button to move from screen to screen.

Select Exam and Language. The section titled Today’s Price will reflect zero cost for the exam

( $0.00)

Find and select a Test Center. Students may select any test center convenient to them.

Select appointment date and time

Accept Terms & Conditions

Review Appointment Details

Payment Method Screen will reflect $0.00 for total due

5.2 Appointment Confirmation

After completing the steps to schedule an exam appointment, the student will be sent a confirmation that includes exam and appointment information, directions to the testing center, instructions on what to bring, and other pertinent information.



Documents

Student Communication