stress & counseling

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<p>ORGANIZATIONAL BEHAVIOR</p> <p>STRESS AND COUNSELINGBy Tatik Suryani</p> <p>OBJECTIVES LEARNING</p> <p>AFTER STUDYING THIS CHAPTER, YOU SHOULD BE ABLE TO:1. Describe works stress 2. Summarize the model of stress 3. Explain frustration 4. Explain approaches of stress management 5. Explain and apply counseling in management</p> <p> 2007 Tatik Suryani/MM UNAIR/ Stress and Counseling</p> <p>Work Stressstressor</p> <p>SS RE ST</p> <p> 2007 Tatik Suryani/MM UNAIR/ Stress and Counseling</p> <p>Symptoms of unmanaged Stress1. Physiological 2. Psychologicalemotional instability, burn out, chronic worry, depression, burnout</p> <p>3. Behavioralexcessive smoking, abuse of alcohol and drugs absenteeism, aggression, safety problem, performance problem</p> <p> 2007 Tatik Suryani/MM UNAIR/ Stress and Counseling</p> <p>Too Much Work, Too Little Time</p> <p> 2007 Tatik Suryani/MM UNAIR/ Stress and Counseling</p> <p>A MODEL OF CAUSES, TYPES AND CONSEQUENCES OF STRESSORGN. STRESSORS</p> <p>Individual Differences</p> <p>Positive stress</p> <p>Constructive org. And personal consq - Short term - Long term Destructive org. And personal consq - Short term - Long term</p> <p>EMPLOYESSNONWORK STRESSORS</p> <p>Negative stress</p> <p> 2007 Tatik Suryani/MM UNAIR/ Stress and Counseling</p> <p>Potential Sources of Stress Environmental Factors Economic uncertainties of the business cycle Political uncertainties of political systems Technological uncertainties of technical innovations Terrorism in threats to physical safety and security</p> <p> 2007 Tatik Suryani/MM UNAIR/ Stress and Counseling</p> <p>Potential Sources of Stress Organizational Factors Task demands related to the job Role demands of functioning in an organization Interpersonal demands created by other employees Organizational structure (rules and regulations) Organizational leadership (managerial style) Organizations life stage (growth, stability, or decline)</p> <p> 2007 Tatik Suryani/MM UNAIR/ Stress and Counseling</p> <p>Potential Sources of Stress (contd) Individual Factors Family and personal relationships Economic problems from exceeding earning capacity Personality problems arising for basic disposition</p> <p> Individual Differences Perceptual variations of how reality will affect the individuals future. Greater job experience moderates stress effects. Social support buffers job stress. Internal locus of control lowers perceived job stress. Strong feelings of self-efficacy reduce reactions to job stress.</p> <p> 2007 Tatik Suryani/MM UNAIR/ Stress and Counseling</p> <p>A Model of Stress</p> <p>EXHIBIT 2007 Tatik Suryani/MM UNAIR/ Stress and Counseling</p> <p>19-10</p> <p>Inverted-U Relationship between Stress and Job Performance</p> <p>EXHIBIT 2007 Tatik Suryani/MM UNAIR/ Stress and Counseling</p> <p>19-11</p> <p>FRUSTATIONGOAL frustration STRESS VULNERABILITY (INTERNAL) defense mechanism aggression apathetic withdrawal etc.</p> <p>Stress threshold Perceived control Type of personality A or B----- &gt; A lebih rentan 2007 Tatik Suryani/MM UNAIR/ Stress and Counseling</p> <p>APPROACHES TO STRESS MANAGEMENT1. Mencegah 2. Melarikan diri 3. Coping</p> <p> 2007 Tatik Suryani/MM UNAIR/ Stress and Counseling</p> <p>APPROACHES TO STRESS MANAGEMENTPERSONAL STRATEGIES --- coping1. 2. 3. 4. 5. 6. 7. 8. 9. Resist working long hours or accepting overtime. Volunteer for flextime or other alternatives works schedules. Identify the people who cause stress and avoid them. Maintain a healthy diet and eat regularly. Obtain regular exercise and get enough sleep. Avoid procrastination. Set reasonable goals for your self. Develop a simple methods. Step back from stress and decide weather you need to fight every battle. 10. Consult. 11. Develop a balancing. 12. Create opportunity to love.</p> <p> 2007 Tatik Suryani/MM UNAIR/ Stress and Counseling</p> <p>Managing Stress Individual Approaches Implementing time management Increasing physical exercise Relaxation training Expanding social support network</p> <p> 2007 Tatik Suryani/MM UNAIR/ Stress and Counseling</p> <p>Managing Stress Organizational Approaches Improved personnel selection and job placement Training Use of realistic goal setting Redesigning of jobs Increased employee involvement Improved organizational communication Offering employee sabbaticals Establishment of corporate wellness programs</p> <p> 2007 Tatik Suryani/MM UNAIR/ Stress and Counseling</p> <p>EMPLOYEE COUNSELINGCOUNSELING IS DISCUSSION WITH AN EMPLOYEE OF A PROBLEM THAT USUALLY HAS EMOTIONAL CONTENT IN ORDER TO HELP THE EMPLOYEE COPE WITH IT BETTER. FUNCTIONS OF COUNSELING 1.ADVICE 2.REASSURANCE 3.COMMUNICATION. 4.RELEASE OF EMOTIONAL TENSION. 5.CLARIFIED THINKING. 6.REORIENTATION. 2007 Tatik Suryani/MM UNAIR/ Stress and Counseling</p> <p>Types of counselingDirective counseling</p> <p>Non Directive counseling</p> <p>Participative counseling</p> <p>No direction</p> <p>Full direction</p> <p> 2007 Tatik Suryani/MM UNAIR/ Stress and Counseling</p>

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