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    McGraw-Hill/Irwin 2005 The McGraw-Hill Companies, Inc. All rights reserved. 4-1

    Analyzing a

    Companys Resourcesand Competitive Position

    4Chapter

    Screen graphics created by:Jana F. Kuzmicki, Ph.D.

    Troy State University-Florida and Western Region

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    Chapter Roadmap

    Question 1: How Well Is the Companys PresentStrategy Working?Question 2: What Are the Companys ResourceStrengths and Weaknesses and Its External Opportunitiesand Threats?Question 3: Are the Companys Prices and CostsCompetitive?

    Question 4: Is the Company Competitively Stronger orWeaker than Key Rivals?Question 5: What Strategic Issues and Problems MeritFront-Burner Managerial Attention?

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    Fig. 4.1: Identifying the Components ofa Single- Business Companys Strategy

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    Q #1: How Well Is the CompanysPresent Strategy Working?

    Identify competi tive approachLow-cost leadership

    DifferentiationFocus on a particular market niche

    Determine competi ti ve scopeGeographic market coverage

    Operating stages in industrys production/distribution chain

    Examine recent str ategic moves

    Identify functional str ategies

    Key Issues

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    Approaches to Assess How Wellthe Present Strategy Is Working

    Quali tative assessment What is the strategy?

    Completeness

    Internal consistencyRationale

    Relevance

    Quanti tative assessment What are the results?

    Is company achieving itsfinancial and strategic

    objectives?Is company an above-average industry

    performer?

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    Key Indicators of How Wellthe Strategy Is Working

    Trend in sales and market shareAcquiring and/or retaining customers

    Trend in profit margins

    Trend in net profits, ROI, and EVAOverall financial strength and credit ranking

    Efforts at continuous improvement activities

    Trend in stock price and stockholder valueImage and reputation with customers

    Leadership role(s) Technology, quality,innovation, e-commerce, etc.

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    S W O T represents the first letter inS trengths

    W eaknesses

    O pportunitiesT hreats

    For a companys strategy to be well-conceived, it must be

    Matched to its resource strengths and weaknessesAimed at capturing its best market opportunities anderecting defenses against external threats to its well-being

    S W

    O T

    Q #2: What Are the Companys Strengths,Weaknesses, Opportunities and Threats ?

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    Identifying Resource Strengthsand Competitive Capabilities

    A strength is something a firm does well or an attribute thatenhances its competitiveness

    Valuable competencies or know-howValuable physical assetsValuable human assetsValuable organizational assetsValuable intangible assetsImportant competitive capabilitiesAn attribute that places a company in a position of market

    advantageAlliances or cooperative ventures with partners

    Resource str engths and competi tivecapabil i ties are competi tive assets!

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    Competencies vs. Core Competenciesvs. Distinctive Competencies

    A competence is the product of organizational learningand exper ience and represents real proficiency in

    performing an internal activity

    A core competence is a well-performedinternal activity central (not peripheral or incidental)to a companys competi tiveness and profi tabil i ty

    A distinctive competence is a competi tively valuableactivity a company performs better than i ts r ivals

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    A competence becomes a core competence when the well- performed activity is central to a companyscompetitiveness and profitability

    Often, a core competence results from collaborationamong different parts of a company

    Typically, core competencies reside in a companyspeople, not in assets on a balance sheet

    A core competence gives a company a potentially valuable competi tive capabi l i tyand represents a definite competi ti ve asset

    Core Competencies -- AValuable Company Resource

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    Distinctive Competence -- ACompetitively Superior Resource

    A distinctive competence is a competitively significantactivity that a company performs better than i tscompetitors

    A distinctive competenceRepresents a competitively valuablecapability rivals do not have

    Presents attractive potential for

    being acornerstone of str ategy

    Can provide a competi tive edge in the marketplace

    because it represents a competitively superior resourcestrength

    # 1

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    To qualify as competitively valuable or to be the basis forsustainable competi tive advantage, a resource must pass 4 tests:

    1. Is the resource hard to copy?

    2. Does the resource have staying power is it durable?

    3. Is the resource really competi tively super ior?

    4. Can the resource be trumped bythe different capabilities of rivals?

    Determining the CompetitiveValue of a Company Resource

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    Opportunities most relevant to acompany are those offering

    Good match with its financial andorganizational resource capabilities

    Best prospects for profitablelong-term growth

    Potential for competi tive advantage

    Identifying a Companys Market Opportunities

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    Identifying External Threats

    Emergence of cheaper/better technologiesIntroduction of better products by rivals

    Entry of lower-cost foreign competitors

    Onerous regulationsRise in interest rates

    Potential of a hostile takeover

    Unfavorable demographic shiftsAdverse shifts in foreign exchange rates

    Political upheaval in a country

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    Fig. 4.2: The Three Stepsof SWOT Analysis

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    Q #3: Are the Companys Prices and Costs Competitive?

    Assessing whether a firms costs are competitive withthose of rivals is a crucial part of company analysis

    Key analytical tools

    Value chain analysis

    Benchmarking

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    Fi 4 3 R i

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    Fig. 4.3: RepresentativeCompany Value Chain

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    Fig. 4.4: Representative ValueChain for an Entire Industry

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    B h ki C f

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    Benchmarking Costs ofKey Value Chain Activities

    Focuses on cross-company comparisons of how certainactivities are performed and costs associated with theseactivities

    Purchase of materials

    Payment of suppliersManagement of inventoriesGetting new products to marketPerformance of quality controlFilling and shipping of customer ordersTraining of employeesProcessing of payrolls

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    Fig. 4.5: Translating Performance of ValueChain Activities into Competitive Advantage

    Q #4 I th C St

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    Q. #4: Is the Company Strongeror Weaker than Key Rivals?

    Overall competi tive posi tion involvesanswering two questions

    How does a company rank relativeto competi tors on each importantfactor that determines market success?

    Does a company have a netcompeti tive advantage or disadvantage vis--vis major competitors?

    A i C

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    Assessing a CompanysCompetitive Strength vs. Key Rivals

    1. List industry key success factors and other relevantmeasures of competitive strength2. Rate firm and key rivals on each factor using rating scale

    of 1 to 10 (1 = very weak; 5 = average; 10 = very strong)

    3. Decide whether to use a weighted or unweighted ratingsystem (a weighted system is superior because chosenstrength measures are unlikely to be equally important)

    4. Sum individual ratings to get an overall measure ofcompetitive strength for each rival

    5. Based on overall strength ratings, determine overallcompetitive position of firm

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    What Strategic Issues

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    What Strategic IssuesMerit Managerial Attention?

    Based on results of both industry and competitiveanalysis and an evaluation of a companyscompetitiveness, what items should beon a companys worry list?

    Requires thinking strategical ly aboutPluses and minuses in the industryand competitive situationCompanys resource strengths and weaknesses and

    attractiveness of its competitive position

    A good strategy must address what to do about each and every str ategic issue!

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    2005 Th M G Hill C i I All ight d

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    Identifying the Strategic Issues

    How to stave off market challenges from new foreigncompetitors?

    How to combat price discounting of rivals?

    How to reduce a companys high costs?

    How to sustain a companys present growth in light of slowing buyer demand?

    Whether to expand a companys product line?

    Whether to acquire a rival firm?

    Whether to expand into foreign markets rapidly or cautiously?

    What to do about aging demographics of a companyscustomer base?