Stephanie E. (Kirst) May

12612 N Lamar Blvd #7205 · Austin, TX 78753 · 361.649.1483 · stephanie_may@dell.com

EDUCATION

Texas A&M University, College Station, TX Master of Science in HR Management, GPA 4.0 December 2012

Baylor University, Waco, TX Bachelor of Science in Family & Consumer Sciences, GPA 4.0 December 2008

PROFESSIONAL EXPERIENCE

Dell, Inc. February 2013 – Present HRRP Role 3: Americas Regional HR Services, Manager: Bob Turnipseede & Dell Software Group, HRBP, Manager: Amy Nelson

Honed customer service focus in FY16 with a team leading average CSat of 98% and a total of 60+ positive customer service reviews; MyHR Case specialty included Benefits, Payroll, Leaves of Absence, Connected Workplace, Facilities, Accommodations, etc.

Identified MyHR case trends to ensure drive towards process-improvement and higher value-added work in RHR

Created executive presentation on Dell Software Group ERG Awareness Project alongside HRBP teammates and D&I team, focused on increasing total DSG ERG membership and engagement from 5% to 12% by end of FY16

HRRP Role 2: Americas Regional HR Services, Manager: Bob Turnipseede

Emphasized service to the customer in HR Generalist and Policy MyHR case work, noted by the 80+ positive customer service reviews received in 2014

Overhauled Work-Related Injuries & Illnesses Policy to best utilize vendor-lead resources and better direct team member inquiries; lead team that partnered with Benefits, Payroll, EHS, Facilities, etc.

Served on original Conexus ERG Steering Committee and as the Communications Lead from planning and vetting stages to go-live and finally to global expansion, vacated role in March 2015

Recruited & planned all events at Texas A&M as the HRRP Texas A&M Recruitment Lead for the 2014 Season HRRP Role 1: Global Diversity & Inclusion, Manager: Lisa Mink

Generated survey responses on behalf of Dell for 5 Global Corporate Surveys, e.g. Asia Society, Diversity Inc., HRC

Managed People Section of Corporate Responsibility Report for our inaugural 2020 Legacy of Good Plan; worked alongside Global Marketing team to accurately represent HR’s People & D&I strategy

Served on project team for D&I vendor-lead training, Maximizing Team Performance (Culture & Inclusion Training); responsibilities were vendor management, planning & logistics, HRBP partnering & post-training analyses

Worked alongside Global ERG Lead as the Co-NA ERG Lead & Communications liaison; instated NA ERG Newsletter and planned/hosted multiple onsite ERG recruitment events to build membership

Texas A&M University, Department of Management August 2012 – December 2012 Graduate Research Assistant- Labor & Relations Concentration

Compiled research on industry-wide political spend for Professor & Mays Research Fellow Leonard Bierman Dell, Inc. May 2012 – August 2012 HR Rotation Program Intern, North America PMO Team, CoreLogic Transition Team, Manager: Mohammed Chahdi

Facilitated pre-planning and logistics & served as 1 of 2 Dell HR Generalists supporting team members on client site, CoreLogic, for the DMS transition of ~175 team members to Dell; under tutelage of Connie Ager & Warren Orr

Oversaw the interviews of 75+ candidates to ensure job mapping to Dell JDL and Comp Plan accurate Texas A&M University, Department of Management January 2012 – May 2012 Graduate Research Assistant- Management Concentration

Converted raw survey data from extensive testing phase held in lab for use by Professor Christopher Porter Bare Escentuals, San Marcos Premium Outlets, San Marcos, TX August 2009 – August 2011

Keyholder (Assistant) Manager and Lead Beauty Ambassador, Traveling Artist

Coached new mgmt in opening/closing procedures, goal tracking/reporting, team discipline & customer service

Recruited, hired, and trained 10 retail staff members, reducing turnover to only 10% for that fiscal year

Composed 6 annual performance evaluations to provide feedback & determine employees’ future with company

Maintained highest individual sales performance, at +27% of YTD goal in fiscal year 2010 Lockhart Independent School District, Lockhart, TX March 2009 – July 2009 Substitute Teacher and Substitute Executive Administrative Assistant The Tobe Report, New York City, NY September 2008 – December 2008 Fashion Editorial Intern

Stephanie E. (Kirst) May

AWARDS

Bare Escentuals Top Annual Performer, San Marcos Premium Outlets 2010 Outstanding Overall Student, Baylor Family & Consumer Sciences Department 2008 Rising Young Merchandising Professional Award, Baylor Family & Consumer Sciences Department 2008 Victoria Memorial High School, Valedictorian 2004