Upload
princess-thrift
View
252
Download
0
Tags:
Embed Size (px)
Citation preview
State of Louisiana and Short’s TravelBooking Online & Portal Training
How to contact Short’s Travel:Email: [email protected]
Toll Free Phone: 1-888-846-6810 (24/7)
(Call to book international travel)
Hours of Operation:Core Hours: Monday – Friday,
– 8:00 am CT – 5:00 pm CT
After-Hours: Nights, Weekends, Holidays
- At cost of $15 per call
Online Booking Tool Access:www.shortstravel.com/la
Create User Name
Create Password
(lowercase, 8 characters + one number)
Things to know…
Must enter your profile information before booking – review periodically
Transaction Fee Structure
Air Exchange Car Only Hotel Only Refund Void
Online: $5.00 $0.00 $0.00 $0.00 N/A N/A
Direct with an Agent: $24.00 $0.00 $5.00* $5.00* $0.00 $0.00
Group (10 + Travelers) $20.00 Surcharge per booking
After-Hours Service $15.00 Per Call
A transaction fee will be charged per ticket issued.
* Fee charged when booked without air
** Charged when original air ticket issued online
Traveler Features: Multiple Form of Payment Options
Select your Department’s CBA, Corporate Card or your Personal Card!
• All reservations associated with a CBA account will be sent to the approver prior to ticketing
• Approval will be in ‘pending’ mode for 24 hours
• If approval is not received in 24 hours the reservation will auto-cancel – traveler will be notified
• Traveler will receive notification if denied or approved
Traveler Features: Automated CBA Approval (Approver)
CBA Authorizers will receive an e-mail notification to approve or deny the airfare reservation:
The total trip cost provided when searching for air!
Traveler Features: Online Baggage Fee Analysis
Mobile Applications• Integrated with Short’s
Travel reservations• Receive mobile itineraries• Receive flight notifications• Additional mobile travel
tools are available
Compatible with Blackberry
Mobile Devices
Sign-Up today at www.worldmate.com
There is a free version or a personal charge for the upgraded version
(Not State Reimbursable)
URL: www.shortstravel.com/la
Create User Name
Create Password –
(lowercase, 8 characters + one number)
Creating/Updating your profile
Click on “My
Profile” to
begin entering
or updating
your information
The CBA information will be pre-populated by department. The Corporate Travel Card, or Personal Card information
should be entered into your profile.
New Travel Requirement from TSA• Effective November 1, 2010
Transportation Security Administration will require the following to be present prior to purchasing an air ticket through Short’s Travel or the airline.
You must provide the following:• Name as it appears on
government-issued I.D. when traveling
• Date of Birth (Arranger cannot see year – only traveler)
• Gender • Redress Number (if available)
New TSA Requirements
All information is encrypted and
secure!
It is EASY to book a Guest!• The system has the capability to make
reservations for a guest• Upon log in select ‘Guest Traveler’ from
the dropdown list• You will be prompted to provide the
Traveler’s full name as it appears on their government ID, gender, date of birth and redress number if appropriate
Book for Guest
Confirm all of your information including:• Name• Frequent traveler data• Service Requests• Email address and cc• Seat Preference• Travel Arranger Information
Confirm Traveler Information
Add a Travel Arranger by…• Clicking on My Profile• Click on Travel Arrangers• Enter last name of Traveler and
search• Click symbol to add to your list• May have more than one arranger
Remove a Travel Arranger by…• Clicking the next to the Travel
Arranger’s name
Travel Arranger Portal
Managing Unused Tickets:• Monitor Unused Ticket Usage• All canceled tickets will
automatically appear online• View All of your unused tickets• View All of your travelers unused
tickets
What is your responsibility?• Book an airline where you have
an unused ticket available
Traveler Features: Canceled/ Unused Ticket Alerts
Virtual Invoice and Receipt Look-Up
Retrieve copies of past invoices• Available to all User’s• Click on Reporting > VI Lookup
Search by:• Date range (travel or invoice)• Invoice number• Ticket number• Record locator• Traveler name – (first or last)• Click Generate Report and a full list of
matching invoices displayed• Click on an individual invoice to
review full detail and retrieve invoice copy
View Trips for you and your Travelers• Click Trips• View upcoming trips• Pull the your receipt for your trip• Search for up-to 6 months of historical
trips• Sort by heading title• Click magnifying glass for complete trip
details
Review your Trips
Step #1: Begin by selecting what type of travel…• Air• Car• Hotel
Step #2: Input your origin and destination cities
Step #3: Select your dates
Step #4: Select your departure times
Step #5: Select how you prefer to see flights• Price• Schedule
Booking Travel Getting Started
Air Matrix Features:
View all flights by number of stops
Southwest content is included
Air Filtering
Check your policy compliance before your reserve your air reservation!
Policy Compliance
Policy Compliance
Add your payment information. If you are using a CBA account, your reservation will be held for 24 hours to obtain approval.
Payment Information
You are done! If you would like to duplicate your trip, click “Book another trip for the same itinerary”
Confirmation and Complete
To clone your trip, you must select the Traveler then click continue.
Clone your trip
How to contact Short’s Travel:Email: [email protected] Free Phone: 1-888-846-6810 (24/7)
Hours of Operation:Core Hours: Monday – Friday,
– 8:00 am CT – 5:00 pm CTAfter-Hours: Nights, Weekends, Holidays
- At cost of $15 per callOnline Booking Tool Access:www.shortstravel.com/laCreate User IDCreate Password(lowercase, 8 characters + one number)
As a reminder…
What can you do today?
• Create and/or update your profile information - this is mandatory
• Retrieve any itineraries/invoices for Short’s Travel
Begin booking travel on September 1st!
THANK YOU