Staff Standard Operating Manualcyberjaya.edu.my/wp-content/uploads/2020/10/UoC_Staff...7 4.2.4 Cafeteria 9 4.2.10 Surau 12 Appendix B point no. 2 and 3 14 Appendix D Cafeteria SOP

Staff Standard Operating ManualProtocol for General OperationsDuring R-MCO & Covid-19 PandemicVersion 1.2 (Last Updated: 22nd June 2020)

YEARS OF

EXCELLENCE

Standard Operating Manual: Protocol for General Operations During R-MCO & Covid-19 Pandemic

1

TABLE OF CONTENTS

1.0 PURPOSE 3

2.0 SCOPE 3

3.0 GENERAL PRINCIPLES 3

4.0 SAFETY AND HEALTH FRAMEWORK 4

4.1 SAFETY CHECKS 4

4.1.1 SCREENING AT POINT OF ENTRY (INGRESS/EGRESS) 4

4.2 PHYSICAL DISTANCING RESPONSIBILITIES 6

4.2.1 OFFICES 6

4.2.2 MEETING 6

4.2.3 LABORATORY 6

4.2.4 CAFETERIA 7

4.2.5 LIFT AND ESCALATOR 7

4.2.6 TRANSPORTATION AND VEHICLES 8

4.2.7 CLEANING SERVICES 8

4.2.8

4.2.9

4.2.10

LIBRARY

FACE MASK AND HAND SANITIZER

SURAU

8

8

9

5.0

6.0

STAGGERING STAFF ACCESS TO OFFICE

STUDENT TEACHING & LEARNING

9

9

7.0 ACCOMMODATION 10

8.0

9.0

TRAINING AND BRIEFING

STUDENT SERVICES COUNTER

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APPENDIX A

APPENDIX B

APPENDIX C

APPENDIX D

APPENDIX E

APPENDIX F

APPENDIX G

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13

14

17

18

25

27


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REVIEW AND APPROVAL

Action Position Signature Date

Prepared by Chairman Safety & Health Committee

8 May 2020

Reviewed & Approved by

Vice Chancellor, University of Cyberjaya

8 May 2020

REVISION / AMENDMENT RECORD This table must be completed for each revision/amendment.

Revision No. Date Page(s) Remark

1.1 1st June 2020 3 2.0 Scope and Duration

7 4.2.4 Cafeteria

9 4.2.10 Surau

12 Appendix B point no. 2 and 3

14 Appendix D Cafeteria SOP

1.2 22nd June 2020 3 1.0 Purpose

3 2.0 Scope and Duration

4 4.1.1 Screening at point of entry (ingress/egress)

6 4.2.2 Meetings

6 4.2.3 Laboratory

7 4.2.4 Cafeteria

8 4.2.8 Library

8 4.2.9 Face Mask and Hand Sanitizer

9 5.0 Staggering staff access to office

9 6.0 Student Teaching & Learning

10 9.0 Student services counter

13 Appendix B

14 Appendix C

18 Appendix E

25 Appendix F

27 Appendix G

Note: 1. The manual holder shall update revision/amendment record as and when

revision/amendment is received. 2. Document holder shall replace revision/ amendment page(s) accordingly.


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1.0 PURPOSE The purpose of this document is to describe the general campus operations and movement protocols governing all staff, students, vendors, visitors and other stakeholders of the University of Cyberjaya (UoC) and its related companies during the COVID-19 pandemic. These Standard Operating Procedures (SOP) seek to ensure the continual improvement, adequacy, suitability, and effectiveness of the safety, health and welfare measures implemented at the campus to prevent the spread of the COVID-19 virus and to fulfil all legally mandated requirements. 2.0 SCOPE & DURATION This SOP applies to all staff, students, vendors, and visitors of the University of Cyberjaya and its related companies operating at the main campus. It shall be deemed to be in effect from 1st July 2020 as decided and announced by the Management of the University. 3.0 GENERAL PRINCIPLES

▪ Temperature screening implemented at the main entrance gate to the campus. ▪ Follow the Emergency Reporting on how to manage suspected cases

encountered on campus. Refer to Appendix A – Reporting & Case Management Guidelines

▪ Updated health advisory communications to staff and students. ▪ Only approved essential activities will be allowed. No other student services will

operate during this time. ▪ Staff, students, vendors, and visitors will attend designated sessions only and

leave campus immediately upon completion of the activity. ▪ Use of face mask is mandatory. Physical distancing and hygiene procedures

should be strictly adhered to while on campus. ▪ A total restriction on mass gatherings around the campus including religious

activities, sports, social and cultural activities until further notice.


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4.0 SAFETY AND HEALTH PROTOCOLS

4.1 SAFETY CHECKS

4.1.1 SCREENING AT POINTS OF ENTRY (INGRESS/EGRESS) ▪ Security staff at the main entrance is responsible to screen all staff,

students, vendors, and visitors before entering the UoC campus. ▪ Two (2) security staffs will be assigned to scan temperature for

staffs/students/vendors/visitors driving in at incoming Lane 1 and Lane 2. ▪ One (1) security staff to be assigned to scan the temperature of anyone

alighting shuttle buses, public transportation, or any vehicles (walk-ins) one at a time.

▪ Anyone detected with an average temperature of 37.5°C during the temperature screening shall be prohibited from entering the campus and shall be advised to visit the nearest clinic for a check-up.

▪ Students, vendors and visitors are required to register and declare their health status for contact tracing purposes at the guard house before entering the campus. Without a health status declaration, they shall not be allowed to enter the campus.

o Registration will be done through an Online Form accessible at www.cyberjaya.edu.my/entry or via scanning a given QR code.

4.1.2 STAFF HEALTH DECLARATION

▪ All UoC staff will be required to make a Health Declaration daily. ▪ An Online Health Declaration Survey shall be conducted among all staff

every day via email. Staff who are working in office are required to complete the declaration on the same day honestly. This declaration tracking will also be used for contact tracing purposes.

Entry Lane 1 and Lane 2.

Security will check the staff’s temperature upon arrival at the office.

http://www.cyberjaya.edu.my/entry


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4.2 PHYSICAL DISTANCING

It is the responsibility of staff and students to comply with the SOPs issued by the management as follows: 4.2.1 OFFICES

▪ Stay at least 1 metre apart from other people even while using a face mask.

▪ Do not gather in groups. ▪ Stay out of crowded places and avoid mass gatherings. ▪ All pantry areas shall be deemed as closed and staff are discouraged from

sitting or gathering there. 4.2.2 MEETINGS

▪ Ensure that employees hold face-to-face meetings with internal and external parties only if necessary. Online meetings are highly recommended.

▪ If you must meet in person within the office area, please ensure not to exceed 50% of the meeting room’s original seating capacity and that 1-metre separation is always observed.

▪ Only designated Meeting Rooms shall be opened. If you need access to a meeting room and there is none available, please contact the Facilities Department for advice.

▪ A logbook shall be prepared to keep track of meetings and a list of all attendees.

▪ It is the responsibility of the meeting host to ensure that the tables and chairs are wiped, and the room is sprayed after each meeting. Disinfectant sprays shall be provided by the Facilities Department along with appropriate disposable towels just outside the meeting room.

Desk Spacing

Meeting room with seating markers

4.2.3 LABORATORY

▪ Laboratory operations will resume for final year undergraduate students and all postgraduates research students only until further notice. Refer to Appendix E – Plan for Students to Return on Campus Post COVID-19 Pandemic: Laboratory


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4.2.4 CAFETERIA

▪ The cafeteria operating hours will be from 8:30am to 5:00pm, Monday till Friday. Refer to Appendix D – Cafeteria SOP

1-meter markers at the payment counter

1-meter markers at the serving counter

Cafeteria Table with 2-meters distance Logbook at the entry of Cafeteria

4.2.5 LIFT AND ESCALATOR

▪ Only 2 persons are allowed into the lift at any one time. ▪ The 2 persons should stand at designated spots inside the lift which are

marked as a ‘red box’. ▪ Those waiting for the lift should stand at least 1 metre apart from each

other at the lift lobby. Floors outside the lifts are marked to keep a 1-metre distance by the Facility Department.

▪ Do not lean or touch the lift car walls/railing unnecessarily. ▪ When ascending/descending on an escalator, stand at least 2 steps away

from the next person behind or in front of you. ▪ Do not touch or lean on the handrail unnecessarily.

Lift standing box 1-meter markers in the lift lobby


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4.2.6 TRANSPORTATION AND VEHICLES ▪ Avoid using the UoC bus transportation services if you are sick. ▪ Bus – only a maximum of 20 passengers allowed per trip (excluding the driver). ▪ Van – only a maximum of 3 passengers allowed per trip (excluding the driver). ▪ The designated seats will be marked & numbered by the Facility Department.

4.2.7 CLEANING SERVICES

▪ Cleaners will focus on frequent disinfecting of touchpoints throughout the campus. This will include door handles and knobs, lift button panels and railing, escalator hand railing, toilet seats, water tap heads, soap and tissue dispensers, urinal and toilet handles/buttons, switches etc.

▪ Trash bins will be emptied as and when it fills up. The plastic waste bags are to be tied up neatly and disposed of immediately.

▪ Cleaners are required to wear the appropriate personal protective equipment (PPE), specifically a face mask and gloves.

4.2.8 LIBRARY

▪ Limited Library operations will resume effective 15th July 2020 and the operation hours will be from 10.00 a.m to 4.00 p.m, Monday till Friday. Refer to Appendix F – Library - Policy Details

4.2.9 FACE MASK AND HAND SANITIZER

▪ Staff and students are responsible for bringing their own face masks as they are deemed compulsory.

▪ Vendors and visitors without a face mask shall not be permitted to enter the campus.

▪ Everyone is encouraged to wash and sanitize their hands as frequently as possible.

▪ Hand sanitizers will be provided at common areas (i.e., all lift lobbies).

4.2.10 SURAU

▪ The surau located at Level UG and Tower block will be opened for prayers while the surau at Level 1, Academic Block will remain temporarily closed.

▪ Employees are advice to bring their own prayer mats and garments. Prayers should be conducted while being 1 metre apart when standing in saf (in-line during prayers) within the surau. Allocated prayer standing areas will be marked on the floor.

▪ Social distancing inside and outside the surau is highly recommended. ▪ A maximum of 9 people will be allowed in the male surau and a maximum of 7

people in the female surau at any one time during solat berjemaah. ▪ Gathering inside or outside the surau after prayers is strictly not allowed. Those

performing prayers must disperse in a calm manner after performing the solat.

1-meter markers in the male’s surau 1-meter markers in the female’s surau


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5.0 STAGGERING STAFF ACCESS TO OFFICE ▪ Employees access to office will be subjected to the SOP implemented by the HR

Department. Refer to Appendix B – Staff Working Requirements

6.0 STUDENT TEACHING & LEARNING

▪ Teaching and Learning sessions will continue to be delivered online until 31st December 2020 to avoid mass gatherings or close continuous contact within a confined place for an extended period.

▪ Lab-based Research Projects for post-graduate programmes will resume immediately. ▪ Clinical / Practical / Laboratory / Hands-on workshops for final year / semester students

who need to use specific equipment are allowed in campus starting 15 July 2020 and must be done in the following manner: ▪ In a small group size of not more than 20 per session. ▪ Not exceeding 50% of the capacity of the given room/laboratory.

▪ OSCE/OSPE/Professional Exams can only be conducted on campus for graduating students with permission from the University Senate.

▪ Students and academic staff must observe the Social Distancing requirements on campus. Refer to Appendix C - SOP for Teaching & Learning on Campus, Post COVID-19 Pandemic, University of Cyberjaya

7.0 ACCOMMODATION

▪ Students at the hostel should maintain good hygiene, practice social distancing and follow the regulations set up by the Ministry of Health, National Security Council and other relevant Government bodies.

▪ Students residing in the University hostel who suspect that they may have symptoms of COVID-19 must immediately inform their Warden via email or contact the Student Affairs Office for further action.

▪ Upon informing the Warden, students must immediately seek medical assistance from a nearby hospital for further assessment.

▪ If a COVID-19 infection has been confirmed through a medical test, the concerned student must immediately inform the Student Affairs Manager by email or phone call.

▪ Students should proactively avoid public places.

8.0 TRAINING AND BRIEFING ▪ The Campus Health & Safety Committee shall provide pre-recorded training. ▪ All staff must undergo online training on various safety protocols enacted and complete a

Training Acknowledgement form before entering the campus. ▪ All Deans/Directors/Managers and Heads of Department/Units are responsible for

providing additional briefing sessions to all their staff on this Safety Manual.

9.0 STUDENT SERVICES COUNTER ▪ The Student Services Counter will be operational effective 15th July 2020 and the

operation hours will be from 9:30am to 5:30pm, Monday to Friday. Refer to Appendix G – Student Services Counter


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APPENDIX A REPORTING & CASE MANAGEMENT GUIDELINES

1. Contact Point (Preliminary Reporting)

a. Students who suspect that they have symptoms of COVID-19 must

immediately inform their Faculty Administrators, Programme Coordinators

and the Student Affairs Department via email or phone call.

b. Staff who believe they have symptoms of COVID-19 must immediately inform

their supervisor AND the Human Resources Manager.

c. Upon informing the above, students/staff must immediately seek medical

assistance from a nearby hospital for further assessment.

d. If a COVID-19 infection has been confirmed through a medical test, the

concerned staff/student must immediately inform the Human Resource

Department/Student Affairs Manager via email or phone call.

e. The contact numbers are as follows: -

Pn Hariza (HR Manager) +6017 620 6472 [email protected]

Pn Shazlin (Student Affair Manager) +6012 237 2363 [email protected]

2. Dealing with Suspected Cases

a. Students residing in the University hostel who have reported suspected

symptoms must immediately be placed in a quarantine room provided by the

Accommodation Department.

b. Students residing outside the University hostel who have reported suspected

symptoms must immediately practice self-quarantine.

c. Staff who have reported suspected symptoms must immediately practice

self-quarantine and refrain from entering the campus.

d. Staff and students must immediately seek medical advice on further action.

They are only allowed to stop self-quarantine measures if advised to do so by

the District Health Office or a Ministry of Health designated facility.

3. Details of Post Confirmation Report

a. Upon a report of a confirmed infection or a Person Under Investigation

(PUI) status has been lodged for a student, the Student Affairs Department

must gather the following information and forward it to the Campus Safety &

Health (S&H) Committee no less than 2 hours upon receiving it.

i. Student Name

ii. Student ID

iii. Telephone Number

iv. Current Address

v. Programme and Cohort

vi. List of gatherings attended by the said student in the past 1 week

mailto:[email protected]:[email protected]


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b. Upon a report of a confirmed infection or a Person Under Investigation

(PUI) status has been lodged for a staff, the Human Resource Department

must gather the following information and forward it to the S&H Committee

no less than 2 hours upon receiving it.

i. Staff Name

ii. Student NRIC / Passport

iii. Telephone Number

iv. Current Address

v. Copy of medical report / MC

vi. List of external gatherings, meetings and classes attended by the said

staff in the past 1 week

c. All the information above must be made available for the Ministry of Health.


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APPENDIX B STAFF WORKING REQUIREMENTS

1. All administrative staff shall resume office-based work effective 1st July 2020.

2. All academic staff are required to work from home until further notice. Access to campus will be allowed on a limited basis if the academic staff is required to deliver laboratory / practical sessions to students or if they are required by his or her Dean / Director to attend a meeting.

3. The working hours shall be:

• 9:00am to 6:00pm (Break between 1:00pm – 2pm from Monday to Thursday). (Break between 12:30pm – 2:30pm on Friday)

4. Employee attendance to be monitored by their direct supervisors. Any abnormal

attendance must be reported to the HR Department.

5. Attendance tracking shall be centralised through the Web-Sign-On feature in TalentOz. All staff are required to personally sign-in and sign-off their attendance daily. This applies to those working from home and those working in the office.

6. An Online Health Declaration Survey shall be conducted among all staff every day. Staff are required to complete the declaration on the same day honestly.


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APPENDIX C TEACHING & LEARNING ACTIVITIES ON CAMPUS, POST COVID-19 PANDEMIC, UNIVERSITY OF CYBERJAYA

a. Before Returning to Campus

i. Each faculty and centre must fill up a form termed as Programme/Batch Priority to Return to Campus as given in Appendix A. The priority will be based on the criteria below:

Immediately • Postgraduate programmes requiring special

equipment to conduct research on campus. Immediately

High

• Graduating batch / final semester students to complete their programme requirements to ensure they can graduate on time.

• Professional Examination / OSCE / OSPE that require to be physically conducted on campus for graduating students.

• Final year or final semester students who do not have access to Teaching and Learning via online mediums or those without any conducive environment.

• Lab-based Research Project for undergraduates for graduating / final semester.

15 July 2020 (subject to the final date of the Recovery Movement Control Order (RMCO))

Medium

• Lab-based Research Project for undergraduate programmes.

• Laboratory session / practical / clinical attachment that cannot be replaced with virtual simulation, etc.

• Professional Examination / OSCE / OSPE that require to be physically conducted on campus.

Based on the announcement by the

Government and MOHE

Low

• Teaching & Learning activities can be conducted online. However, there is a need to conduct face-to-face activities to fulfil the programme and course learning outcomes.

• Final examination can be conducted online.

Based on the announcement by the

Government and MOHE

No

• Laboratory sessions / practical that can be replaced with virtual simulation, etc.

• Teaching & Learning activities can be conducted 100% online and be able to fulfil the course learning outcome.

• Students will not return to campus as they undergo industrial attachment / practical off-campus, etc.

• Final examination can be conducted online.

Based on the

announcement by the Government and MOHE


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ii. University to announce the date to return to campus based on the announcement by MOHE at least one month before the returning date.

iii. Faculties / Centres will need to prepare the semester / weekly timetable based on Appendix A. Faculty / Centre need to coordinate with the Facility Department, Laboratory Department, and Examination Department for the lab / exam arrangement in the campus.

v. Students will be given 2 weeks to prepare for their return to the university from the scheduled returning date (arrangement for logistics and self-quarantine in hostel, etc.).

b. The Returning Day

i. Students must return to campus based on the scheduled time to avoid congestion

at the screening area. ii. Students must undergo the University Screening Process before entering

campus. iii. Students must observe the University Social Distancing Guideline on Campus. iv. Eligible students will be provided a permission letter from the university and the

student must present the letter when entering the campus.


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Appendix A- Programme / Batch Priority to Return to Campus (Please tick where applicable √)

FACULTY PROGRAMME ACTIVE BATCH

NO. OF STUDENTS

PRIORITY TO RETURN TO CAMPUS REMARKS

Immediately High Medium Low No


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APPENDIX D CAFETERIA SOP 1. Operations

a. Cafeteria operating hours will be from 8:30am to 5:00pm, Monday to Friday.

b. Designated entry and exit points will be labelled accordingly.

c. All customers will need to register in a logbook that will be kept at the entry.

d. Hand sanitizers will be placed at entry doorways and registration counters for the

usage of customers.

e. Tables will be kept 2 metres apart from each other with a maximum seating capacity

of 2 persons per table.

f. Seat spacing between customers will be minimum of 1 metre apart.

g. Mezzanine dining area will be fully closed until further notice.

h. Customers are advised to spend minimal time in cafeteria upon purchase of items.

2. Cafeteria staff

a. Cafeteria staff are required to undergo a temperature check at guard house.

b. Upon temperature checking, they will begin with spraying a disinfectant spray on

working areas daily before commencing preparation and post completion.

c. Hand sanitizers will be used by cafeteria staff prior to usage of gloves.

d. Gloves, face masks, aprons and hair nets will always be worn by cafeteria staff

during operation.

3. Serving and paying area a. Food will be served to customers as self-service is not allowed.

b. Food will only be served in take away boxes. No dine-in plates or drinking ware will

be allowed.

c. Customers to stand at designated spots when ordering food and making payments.

4. Food cart service

a. Food cart will be making its rounds to office areas, with a maximum 2 staffs with

using gloves, masks, hair nets, aprons, and sanitizers to serve food. This is to allow

a minimum volume of staff at the cafeteria at one time.

b. Food cart will make its rounds twice a day. First at 11:45am for sales of lunch items

and second at 4:00pm for sales of teatime snacks.

c. Food cart to be sanitized and cleaned prior to loading of food.

d. Customers are not allowed to handle any of the food or cart items at any given time

while the cart is making its rounds.

e. A limit of 2 customers at a time by the food cart is advised to maintain social

distancing measures.


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APPENDIX E PLAN FOR STUDENTS TO RETURN ON CAMPUS POST COVID-19 PANDEMIC: LABORATORY 1.0 Physical Distancing

1.1 Stay at least 1 metre apart from other people even when using a face mask.

1.2 Do not gather in groups. There shall be only 1 person at every workstation.

1.3 Laboratory work benches shall be labelled for students to follow instructions on

areas where they can sit and perform their laboratory work (refer to Picture 1 and

Picture 2).

1.4 When using shared instrumentation and resources in the lab, (i.e., water bath,

incubator, etc.) practice good hygiene and follow recommendation instructions.

Students shall take turns to use items. Only 1 person per instrument / machine at

a time (Refer Picture 3 and Picture 4).

Picture 1 Picture 2

Picture 3 Picture 4


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2.0 Staggering work schedule

2.1 Lab department shall follow student’s lab schedule as per planned by faculty and The

Academic & International Affairs and Research & Commercialisation (AIARC) with

limited slots and time.

2.2 Final year research students (undergrads) and post-graduate research students who

need to work in the lab shall follow advice from the faculty and post-graduate centre

on work priority. Lab department shall advice on the scheduling thereafter.

2.3 If you must be in confined spaces, stagger the work. Effective communication among

all lab members is imperative. Lab members may also be required to communicate

with research students as they will need to share equipment such as autoclaves.

3.0 Headcount limit

3.1 Lab department shall follow university and Kementerian Pendidikan Tinggi’s (KPT)

recommendation on headcount per session for every lab session. Only certain

number of students & staffs (approx. 50%) will be allowed to enter labs depending

on each lab capacity for every lab session in teaching labs.

No Laboratory Normal capacity New norm capacity

1 Dissection hall 30 15 2 Animal lab 10 5 3 Anatomy Gallery 30 15 4 Medical Devices Lab 1 10 5 5 Medical Devices Lab 2 10 5 6 Occupational Safety & Health Lab 10 5 7 Plastinated specimen room 10 5 8 Psychology observation room 8 4 9 Therapy room 1 5 2 10 Therapy room 2 8 4 11 Therapy room 3 5 2 12 Therapy room 4 5 2 13 Therapy room 5 5 2 14 Simulated ward 1 25 12 15 Simulated ward 2 16 8 16 Mock Community Pharmacy 3 2 17 Drug Information Centre 2 2 18 Hospital Pharmacy Services Simulation

Lab 12 6

19 Physiotherapy – therapeutic gym

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9 20 Physiotherapy – consultation cabin 5 22 Physiotherapy – orthopaedics & sports 5 22 Physiotherapy – wax therapy &

hydrocollator unit 3


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23 Physiotherapy – electrotherapy (low & medium frequency)

4

24 Physiotherapy – electrotherapy (high frequency)

4

25 Physiotherapy – paediatrics 10 5 26 Physiotherapy – basic skill lab 10 5 27 Physiotherapy – neurorehabilitation 20 10 28 Traditional and Complementary medicine

lab 37 16

29 Instrumentation lab 24 12 30 Pharmacognosy / research lab 24 12 31 Pharmaceutical compounding lab 42 21 32 Electrical and electronic lab 18 9 33 Medical Science Lab 1 98 48 34 Medical Science Lab 2 50 24 35 Chemistry lab 40 20 36 Lab preparation room 12 6 37 Molecular research lab 20 8 38 Clean room 56 24 39 Bioequivalence & Halal lab 26 12 40 Research lab 18 9 41 Pharmaceutical manufacturing simulation

lab 18 9

3.2 Number of people in research labs shall be minimised while adhering to relevant safety protocols.

4.0 Ingress and Egress

4.1 Students who have completed lab practical sessions shall not be allowed to exit

to the waiting area and must exit via a separate path. Students are to be advised

not to keep any bags or other belongings outside the lab during any lab sessions

to avoid exiting via the entry way (Refer to layout).

4.2 The entrance and exit will be clearly identified (Refer to layout).

Ingress and egress should be synchronised in a way that maintains physical

separation with alternating working schedules (time) so that 2 cohorts don’t come

into contact with each other (#2 Staggering work schedule).


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Green line shows area where students shall wait before entering lab. Level 2 Red line shows pathway for students to exit the lab.


21

Green line shows area where students shall wait before entering lab. Level 3 Red line shows pathway for students to exit the lab.


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5.0 Face mask, Hand sanitizer & PPE

5.1 Cover your mouth and nose with a face mask or cloth face cover when around others,

including when you have to go out of the lab.

5.2 Sanitize your hand before and after activities. Hand sanitizers will be provided at

common areas and laboratories.

5.3 Turn away from others when sneezing or coughing and ensure you cough or sneeze

into your elbow or into a tissue, then dispose of the tissue immediately in a proper

disposal bin.

5.4 Ensure shared equipment is decontaminated / cleaned thoroughly between users (use

ethanol spray or bacterial wipes impregnated with at least 70% ethanol to clean

equipment provided near the equipment or on the side lab bench in every related lab).

5.5 Wash your hands with soap and water often or use a hand sanitizer – especially before

and after using shared equipment.

5.6 Ensure you use personal protective equipment (PPE) when performing lab tasks and /

or when instructed.

5.7 Lab coat loans from the Lab department will be freezed until further notice. Students

who did not bring their lab coat will not be allowed to enter the lab unless there is a valid

reason and / or permitted by the respective lecturer.

6.0 Working stations

6.1 The radius of working stations must be maintained at least 1 metre apart (follow

markings and labels).

6.2 When 2 people must work in close proximities, set up barriers placed strategically

between two individual work areas. For example, use a microscope or at least a glove

box placed in between work areas to indicate barrier (Refer to Picture 5 and Picture 6).


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Picture 5 Picture 6


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APPENDIX F UNIVERSITY OF CYBERJAYA (UOC) LIBRARY - POLICY DETAILS

1.0 PHYSICAL DISTANCING

1.1 Markings will be placed at library spaces, on the floor and chairs to be within one

(1) metre apart (minimum).

1.2 All library user can perform Loan Transaction only (loan, return, renew, fines,

etc.) at the library. The study area is to be closed until further notice.

1.3 All loan transactions (loan, return, renew, fines, etc.) are only allowed from 11:00

am to 3:00pm from Monday to Friday.

1.4 In-Person Reference and Library Instruction sessions will not be made available.

These services are available online (via email).

1.5 Books and other physical materials can no longer be requested through Inter

Library Loan (ILL). Only Document Delivery Service (DDS) can be delivered

electronically.

2.0 CROWD MANAGEMENT

2.1 The study area is to be closed until further notice.

2.2 Discussion rooms will not be available until further notice.

3.0 ENHANCED HYGIENE

3.1 Sanitizers to be placed at library counters.

3.2 Returned library items subsequently taken out of circulation are to be placed at a

special designated isolation room / area. Leave untouched books for 24 hours

before handling them.

3.3 There will be a dedicated isolation room / area to temporarily keep returned

library items for a period of 24 hours. If a dedicated isolation space cannot be

established, library staff can put the item in a bag / trolley for this duration.

3.4 The isolation room should not be air-conditioned. Hence if it is a centralised air-

condition system, the vent should be closed or covered to keep out the cold air.

3.5 The telephone at the library counter is to be cleaned and disinfected frequently.


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APPENDIX G STUDENT SERVICE COUNTER SERVICES OPERATION PLAN The Student Service Counter has developed a new operation plan to cater to all services carried out according to the post RMCO requirements. The Student Service Counter comprises of various departments:

• Student Affairs & Alumni Department

• Admission & Record Department

• Finance Department

• Facility Department

OPERATIONS

• Student Service Counter operating hours as below:

DAY/DEPARTMENT FINANCE DEPT. STUDENT AFFAIRS

ADMISSION & RECORD FACILITIES

MONDAY - THURSDAY 9:30 AM – 5:30 PM

9:30 AM – 1:00 PM 2:00 PM – 5:30 PM

FRIDAY 9:30 AM – 12:30 PM 2:30 PM – 5:30 PM

SATURDAY SUNDAY PUBLIC HOLIDAY

CLOSE

• Only one entry and exit point will be labelled accordingly.

• All guest / students / customers will need to register using an online form accessible via

www.cyberjaya.edu.my/entry or by scanning a QR Code (Picture 1) that will be displayed

at the entry point of the Student Service Counter before entering. All information will be

monitored by the Student Affairs & Alumni Department.

• Hand sanitizers will be kept at the entry doorway and respective counters for the usage

of customers / staffs.

• Each counter will handle one (1) customer at one time.

• Seating arrangement for waiting area will be a minimum of 1 metre apart (Picture 2 and

Picture 3)

• Maximum of 5 persons at one time at service counters. The other 8 people should wait

at the waiting area (Picture 4).

STAFF

• All Student Service Counter staffs are required to undergo temperature screening at the

guard house and are advised to practice cleanliness.

• Staff are to use face masks, if required when entertaining customers.

• Staff are to ensure all customers are registered before approaching the service counter.



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Picture 1: QR Code / accessible via www.cyberjaya.edu.my/entry

Picture 2: Waiting area (Inside) Picture 3: Waiting area (Outside)

Picture 4: Entrance


University of Cyberjaya (DU053(B))Persiaran Bestari, Cyber 11, 63000,Cyberjaya, Selangor, Malaysia

Tel : +603 8313 7000

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Documents

Staff Standard Operating Manualcyberjaya.edu.my/wp-content/uploads/2020/10/UoC_Staff...7 4.2.4 Cafeteria 9 4.2.10 Surau 12 Appendix B point no. 2 and 3 14 Appendix D Cafeteria SOP