Spring 2015 Survey Results (1)

100.00% 58

100.00% 58

Q1 Contact Information:Please leave yourname and email so your board

representatives can follow-up on anyquestions or concern you may express in

the survey.Answered: 58 Skipped: 10

# Name: Date

1 Richenda Richardson 6/25/2015 6:44 AM

2 Wynee Sharp 6/24/2015 4:57 PM

3 Karen Jeske 6/23/2015 8:30 PM

4 Melissa Hammond 6/19/2015 4:48 PM

5 dana scott 6/19/2015 11:47 AM

6 Beth Tribwell 6/18/2015 5:39 PM

7 Scot Whitney 6/18/2015 4:15 PM

8 alana carr 6/18/2015 3:40 PM

9 Dave Buckley 6/18/2015 3:37 PM

10 M Corso 6/18/2015 3:15 PM

11 Janis 6/18/2015 3:04 PM

12 Nicole 6/18/2015 2:41 PM

13 byron dixon 6/18/2015 12:39 PM

14 todd ruzicka 6/18/2015 12:04 PM

15 Sarah Adams 6/18/2015 11:53 AM

16 Dan Hayes 6/18/2015 11:50 AM

17 Toni Holm 6/18/2015 11:43 AM

18 Casey Bruce, Frank Hussey 6/18/2015 11:31 AM

19 Maria Meconi 6/18/2015 11:30 AM

20 Jerry Magnoni 6/13/2015 8:22 AM

21 Sunday Williams 6/12/2015 3:15 PM

22 connie phegley 6/12/2015 12:02 AM

23 Shylah Hales 6/11/2015 4:07 PM

24 Sheila Irish 6/11/2015 2:25 PM

25 David Rauh 6/11/2015 11:00 AM

26 pablo galan 6/11/2015 12:57 AM

Answer Choices Responses

Name:

Email Address:

1 / 30

2015 PBIA Spring Survey

27 Abbie Rose 6/10/2015 9:02 PM

28 Kendra Dahlen 6/10/2015 12:51 PM

29 Lara Anderson 6/10/2015 12:43 PM

30 Steffani Powell 6/10/2015 10:59 AM

31 Tom Dorian 6/10/2015 10:39 AM

32 [email protected] 6/10/2015 9:25 AM

33 Jeff Bean 6/10/2015 5:41 AM

34 Kim Murillo 6/9/2015 11:10 PM

35 Elizabeth Lord 6/9/2015 9:47 PM

36 Jen Ryle 6/9/2015 9:07 PM

37 Kim Murillo 6/9/2015 8:18 PM

38 Karin 6/9/2015 8:06 PM

39 Ruthann Goularte 6/9/2015 7:37 PM

40 Kanako 6/9/2015 5:53 PM

41 Kara Walk, Swalling Walk Architects 6/9/2015 5:10 PM

42 Cheryl Selby 6/9/2015 4:50 PM

43 Kira DeRito 6/9/2015 4:49 PM

44 Matt Dudley - Olympia Autobody 6/9/2015 4:41 PM

45 David Wasson 6/9/2015 4:35 PM

46 Kevin Stormans 6/9/2015 4:09 PM

47 Audrey Henley 6/9/2015 3:45 PM

48 Kenny Adney 6/9/2015 3:35 PM

49 tim koehler 6/9/2015 3:32 PM

50 Sheila Swalling 6/9/2015 3:25 PM

51 Julie Triplett 6/9/2015 3:23 PM

52 Michelle 6/9/2015 3:21 PM

53 Tim 6/9/2015 3:13 PM

54 Duane Walz 6/9/2015 3:12 PM

55 Deb Moody 6/9/2015 3:10 PM

56 Matthew Klifman 6/9/2015 3:10 PM

57 Joe Hickox 6/9/2015 3:07 PM

58 Lowell Gordon 6/9/2015 3:01 PM

# Email Address: Date


2 [email protected] 6/24/2015 4:57 PM




2 / 30







11 Dean 6/18/2015 3:04 PM

































3 / 30

















4 / 30


16.18% 11

7.35% 5

7.35% 5

20.59% 14

48.53% 33

Q2 How many times have you attendedand/or participated in a PBIA Board

meeting?Answered: 68 Skipped: 0

Total Respondents: 68

1 to 3 times

4 to 6 times

7 to 9 times

10 to 12 times

I have notattended any...

0% 10% 20% 30% 40% 50% 60% 70% 80% 90% 100%


1 to 3 times

4 to 6 times

7 to 9 times

10 to 12 times

I have not attended any PBIA Board meetings

5 / 30


Q3 If you have not attended any PBIAmeetings, please explain why.

Answered: 29 Skipped: 39

# Responses Date

1 I am working at the time the meetings occur. 6/24/2015 4:58 PM

2 i got fed up with coming and not being aloud to comment on the topic of the same evening. 6/19/2015 11:48 AM

3 Time - just one more thing 6/18/2015 5:39 PM

4 Timing typically tends to be challenging 6/18/2015 3:38 PM

5 Time restraints 6/18/2015 2:41 PM

6 I just haven't but I am certainly feeling the need to and would like to be more involved. My wife and I own twobusiness's downtown and parking is a major, major problem along with the unsavory elements the use publicarea's as bathrooms and belligerent behavior.

6/18/2015 11:57 AM

7 Partner is on the Board and attneds 6/18/2015 11:43 AM

8 Timing is the main reason. 6/18/2015 11:32 AM

9 Not interested. 6/11/2015 12:57 AM

10 A few reasons, one is that I'm not sure our Athena Group is as aware of the board meetings, schedule andagendas as we could be; and 2) our consulting work is often out of town so our schedules are not routine; 3)since I have worked as a consultant to the city of Olympia it seems best to be a neutral observer.

6/10/2015 12:55 PM

11 Meetings don't work with my schedule 6/10/2015 12:44 PM

12 Your survey doesn't work if you try to indicate a business type other. 6/9/2015 10:27 PM

13 Didn't know about them. Plus I always loathed receiving the PBIA annual parking improvement bill in the mail. Ihad wished at the time, that the PBIA would have asked for our participation and/or explain what the money wasgoing for, prior to receiving it in the mail. Now maybe PBIA did send this information out years ago, and someoneelse my organization fielded that notice. Paying it was often hardship for our organization. I often thought thePBIA bill was unfair. I realize that is not the case, but when you are struggling to just pay rent on your space....

6/9/2015 10:01 PM

14 My partner Andrea was on the board so I was the one who worked or stayed home with the kid. 6/9/2015 8:07 PM

15 New to downtown and involved in several other organizations. Hope to have time in the future. 6/9/2015 5:11 PM

16 This is the first I have heard of the meetings 6/9/2015 4:42 PM

17 Active in the ODA 6/9/2015 4:35 PM

18 Not interested and motivated. 6/9/2015 4:21 PM

19 I am involved with several other boards and committees. Only so much time. 6/9/2015 4:10 PM

20 I just received my first invitation from Connie and plan to attend this Thursday to check it out! 6/9/2015 3:46 PM

21 futile 6/9/2015 3:32 PM

22 I am a former Board Member 6/9/2015 3:26 PM

23 Often held at times that are inconvenient for me, as I have young children to transport to/from school 6/9/2015 3:25 PM

24 too long 6/9/2015 3:22 PM

25 Comittee meetings drive me crazy - I dislike them. 6/9/2015 3:13 PM

26 Not always available. 6/9/2015 3:13 PM

27 Thursday evening activities with my son’s sports, band etc. 6/9/2015 3:12 PM

6 / 30


28 Because their scheduled during work hours 6/9/2015 3:08 PM

29 Time 6/9/2015 3:02 PM

7 / 30


33.82% 23

66.18% 45

Q4 Are you a current or former boardmember of the PBIA?(If you are interested

in becoming a board member, please fill outthe contact section at the end of this

survey)Answered: 68 Skipped: 0

Total 68

Yes

No

0% 10% 20% 30% 40% 50% 60% 70% 80% 90% 100%


Yes

No

8 / 30


42.37% 25

6.78% 4

0.00% 0

3.39% 2

10.17% 6

3.39% 2

0.00% 0

1.69% 1

22.03% 13

Q5 Type of Business:Answered: 59 Skipped: 9

Retail(general)

Retail(gallery/ant...

TheaterPerformance

CoffeeHouse/Cafe

Restaurant/Bakery

Bar/Tavern

Hotel

Auto Service

Professional(trade/service)

Financial(bank)

Non-Profit

0% 10% 20% 30% 40% 50% 60% 70% 80% 90% 100%


Retail (general)

Retail (gallery/antiques)

Theater Performance

Coffee House/Cafe

Restaurant/Bakery

Bar/Tavern

Hotel

Auto Service

Professional (trade/service)

9 / 30


3.39% 2

6.78% 4

Total 59

# Other (please specify) Date

1 Hair Salon 6/24/2015 4:58 PM

2 bar & grill 6/18/2015 12:05 PM

3 Salon 6/18/2015 11:58 AM

4 Radio station 6/18/2015 11:44 AM

5 Apartment Bldg. Owner/Mngr 6/13/2015 8:23 AM

6 Parking Services 6/11/2015 2:26 PM

7 Media (radio station) 6/11/2015 11:01 AM

8 service industry 6/10/2015 10:13 AM

9 retail grocery and convenience foods 6/9/2015 11:11 PM

10 grocery / convenience food 6/9/2015 8:20 PM

11 Theater, Concert Venue, Volunteer Community 6/9/2015 3:46 PM

12 Video production service 6/9/2015 3:14 PM

Financial (bank)

Non-Profit

10 / 30


84.85% 56

15.15% 10

Q6 Where in the building is your businesslocated?


Total 66

Street Level

2nd Floor andAbove

0% 10% 20% 30% 40% 50% 60% 70% 80% 90% 100%


Street Level

2nd Floor and Above

11 / 30


0.00% 0

1.54% 1

7.69% 5

6.15% 4

84.62% 55

Q7 How long has your business beenopen?


Total 65

Less Than SixMonths

6-12 Months

1-3 Years

3-5 Years

5 or More Years

0% 10% 20% 30% 40% 50% 60% 70% 80% 90% 100%


Less Than Six Months

6-12 Months

1-3 Years

3-5 Years

5 or More Years

12 / 30


46.15% 30

35.38% 23

18.46% 12

Q8 What zone of the PBIA is your businesslocated in?


Total 65

Zone 1 (Green)

Zone 2 (Purple)

Zone 3 (Red)

0% 10% 20% 30% 40% 50% 60% 70% 80% 90% 100%


Zone 1 (Green)

Zone 2 (Purple)

Zone 3 (Red)

13 / 30


Q9 Cleanliness:Answered: 64 Skipped: 4

7.81%5

40.63%26

12.50%8

21.88%14

17.19%11

64

3.00

I am satisfiedwith the...

0 1 2 3 4 5 6 7 8 9 10

Stronglyagree

Somewhatagree

Neither agree ordisagree

Somewhatdisagree

Stronglydisagree

Total WeightedAverage

I am satisfied with the cleanliness ofDowntown Olympia

14 / 30


Q10 The text box below is an opportunity toprovide additional information on why you

gave this answer:Answered: 32 Skipped: 36

# Responses Date

1 Graffiti is always a problem for us. We have some that needs to be painted right now. 6/25/2015 7:34 PM

2 I think the clean team does a wonderful job but there is still human feces that ends up outside our back gate andin the alley that could be prevented with a 24hr public bathroom. Who wants to clean up someones poop! I wishmore people used the trash cans & recyclable containers that are provided.

6/19/2015 4:53 PM

3 I do not agree with spending the pbia tax money on the ashtrays that cost $300 each. I think if a businesspatronizes smokers then they should be responsible for cleaning the sidewalk in front of their business. themoney could have been better spent buying that business a shop vac to clean their sidewalks with, or justimpress on them to keep their sidewalks clean as a matter of pride in ownership of their biz.

6/19/2015 11:53 AM

4 I am grateful for the work the city does to try to keep the city clean, but I run a theater company and our rearalcoves need cleaning almost every morning. Including garbage urine and sometimes worse.

6/18/2015 4:47 PM

5 Downtown still has challenges with cleanliness, a few weeks ago I found over 30 used needles stabbed into atree, and on the ground surrounding one of the entrance's to our business

6/18/2015 3:41 PM

6 our alleys can be really icky! 6/18/2015 3:40 PM

7 I am thrilled with the work of the Clean and Safe committee, however, the well commons is a mess and continuesto be so.

6/18/2015 3:17 PM

8 We need trash and cigarette disposal 6/18/2015 2:45 PM

9 It has gotten much better in the last six months or so. It could still be better though - more ashtrays or othermethods for cigarette disposal would make a big difference. And there should be an ashtray and/or garbage cannext to every bench downtown.

6/18/2015 12:58 PM

10 Homeless people everywhere. Graffiti out of control . Human feces and urine all over the alleys and in publicareas. Trash and spent alcoholic containers all over the place also.

6/18/2015 12:52 PM

11 My wife's salon on the corner of Columbia and Legion deals with constant trash and vandalism in the buildingalley. Phone, internet cables have need cut numerous times. The alcove side employee entrance is often usedas a bathroom were people have defecated and leave behind drug paraphernalia behind. My business, in thesame building shared with Mary Corso much of the same. I've bee in business for 24-years and things haveprogressively gotten worse.

6/18/2015 12:10 PM

12 There is need for a City garbage container on Columbia St where Heritage Park meets Columbia, near the RRtracks & Olympia Supply. Or let me know who to ask at the WA. State Facilities, they do a horrible jobmaintaining that old train station bldg.. Least they could do is place a container for trash people deposit as theyleave the Park...

6/13/2015 8:40 AM

13 I see a large improvement over public spaces downtown, but still notice garbage on private property in town,including the parking lot directly next door to Spidermonkey (that we have no involvement with). Cooper Realty,who manages the lot, does not send anyone to clean it, and other tenants of the lot have even come in and askedus to clean it. I've pointed them toward Cooper Realty.

6/12/2015 3:19 PM

14 Generally I think DTO is about as "clean" as one can expect, given the available resources and the nature of theproblem (e.g., we have no 24-hour bathroom facilities in downtown and therefore have some resultant problemsthat inevitably occur because of that). As more resources (clean team, butt containers) have become availablethe situation has noticeably improved over the last couple of years.

6/11/2015 11:09 AM

15 We constantly find refuse in the alley behind our store. Refuse being anything from food garbage to needleshuman excrement. Generally the area in front of the store is clean.

6/10/2015 9:08 PM

16 Like every downtown some areas are better than others. On the whole however downtown is looking better allthe time!

6/10/2015 1:10 PM

15 / 30


17 Cigarette butts everywhere... 6/10/2015 12:46 PM

18 Although there has been a good effort on the part of the city and other organized groups to keep the downtownclean, I can’t help but notice that some areas are littered more than others. My business is somewhat off thebeaten path so most of the immediate clean up falls to me and adjacent businesses. That’s the way it should be.Many businesses downtown take the responsibility seriously. However, without pointing a finger there are somewho don’t. Maybe a reminder to us all that policing our individual areas on a regular basis would be muchappreciated by everyone in the business community.

6/10/2015 11:15 AM

19 The Clean Team does a great job! In general downtown usually seems relatively clean, but I do clean up trash onthe sidewalk or in the street in front of my business, and in the private parking lot nearby (might be related topatrons of bars nearby).

6/9/2015 11:19 PM

20 I never see rubbish in the streets. I often walk the alleys and only rarely find rubbish or bad odors. 6/9/2015 10:02 PM

21 Graffiti, trash on sidewalk and left in planters. Always room for improvement. 6/9/2015 9:13 PM

22 I clean up trash in the street/sidewalk in front of my business periodically. It seems like it's usually related topatrons of bars (my assumption).

6/9/2015 8:27 PM

23 I am very grateful for The Clean Team! I always give them my thanks when I see them out on the streets. I lovethis program and think it's helped a lot. And I do wish there was a way for them to respond to specific issues. Likewhen there is a pile of debris left on a bench. That would be very helpful too.

6/9/2015 8:13 PM

24 The clean team has made a huge difference in downtown cleanliness. The cigarette butt receptacles areawesome too!

6/9/2015 4:54 PM

25 Appearance of trash receptacles are poor 6/9/2015 4:39 PM

26 It's gross 6/9/2015 4:23 PM

27 Most areas are ok but there are some that are not like the Artesian well block. 6/9/2015 4:14 PM

28 I've seen less syringes which is great, but still a lot of graffiti, trash, cig butts, clothes, and food containers, mostlyon side streets, alleys and behind businesses that are not visible from the street.

6/9/2015 3:53 PM

29 Poop & trash 6/9/2015 3:36 PM

30 Downtown is reasonably clean, but we still sometimes come across unsanitary debris like cigarette butts andsometimes even needles and broken glass. Graffiti remains a problem, which also comes across as "dirty" or"unclean"

6/9/2015 3:33 PM

31 We occasionally have to clean up litter, blankets, clothing, used syringes left in our stairway and 2nd floor deck 6/9/2015 3:30 PM

32 why even ask this questions as zones b & c get no services 6/9/2015 3:29 PM

16 / 30


Q11 Safety:Answered: 64 Skipped: 4

15.63%10

32.81%21

15.63%10

28.13%18

7.81%5

64

3.20

My customersand employee...

0 1 2 3 4 5 6 7 8 9 10

Stronglyagree

Somewhatagree

Neither agree ordisagree

Somewhatdisagree

Stronglydisagree

Total WeightedAverage

My customers and employees are safe inDowntown Olympia.

17 / 30


Q12 The text box below is an opportunity toprovide additional information on why you

gave this answer:Answered: 35 Skipped: 33

# Responses Date

1 There is a perception by some that they aren't safe but people are easily frightened by anyone who looksdifferent.

6/25/2015 7:34 PM

2 Stronger Laws are needed for the police to do their job. 6/24/2015 5:01 PM

3 The extended summer walking patrols are a big help in creating a presence of safety. 6/19/2015 4:53 PM

4 Client's actual safety and their perceived safety are two different things 6/18/2015 5:41 PM

5 I have had an office downtown since 1982. I believe that my customers and employees are relatively safe indowntown Olympia (though I've witnessed plenty of incidents that would belie that assessment). Not all of mycustomers agree with me, and I know that I have many potential-customers who disagree sufficiently to avoidcoming downtown for any reason whatsoever. I appreciate the current presence of the walking patrol. They havedefinitely helped the situation. But the number of people on our sidewalks, at any time of day or night, who areout of their minds with drink, drugs, drug damage, or mental illness has reached an alarming level. Is that "safe"?

6/18/2015 4:47 PM

6 Generally my employee's feel safe in their work environment, however the level of drug use and homelessness indowntown Olympia has created some challenges.

6/18/2015 3:41 PM

7 Again the Well Commons is the one place my customers talk about and they refuse to go downtown further thanour store.

6/18/2015 3:17 PM

8 I agree with this statement personally, but I know some of our customers don't agree, and some people avoiddowntown altogether. I know some of that is paranoia, but also that enough people feel that way that there mustbe some validity to it.

6/18/2015 12:58 PM

9 Can't even walk down 4th Ave without being confronted . Either asking for money or a cigarette Or just sayingcrazy aggressive things to you. Groups of young vandals roaming around unchecked by our policemen.

6/18/2015 12:52 PM

10 I can't say that any of my customers or employees have been physically harmed. But I can say that each havedefinitely felt very concerned and threatened. I recently purchased pepper spray for my employees to keep ontheir person and at our front counter.

6/18/2015 12:10 PM

11 We are located next to GA Bldg. and State Patrol Hq. and away from most of the homeless, transients,wondering addicts & vandals so we do not have the problems Downtown has. Occasionally we get one of themup here and I self Police or call State Patrol (if in Park) or City Police, as necessary.

6/13/2015 8:40 AM

12 There is still a stigma surrounding the perceived safety of downtown - we still get a lot of visiting clients who arealarmed by the large congregations of people, or of something they've heard about the safety of downtown. Ouremployees feel safe.

6/12/2015 3:19 PM

13 My employees feel safe until the Evergreen students protest. At that time they are instructed to go home and wecannot conduct business.

6/11/2015 2:28 PM

14 Whether they are safe or not; the issue is perceived safety. Most of my clients from the westside wouldn't godowntown because they feel unsafe. Truly I don't feel my employees are ever in danger in downtown, but thereare times where they don't feel safe (i.e.:we stopped taking the garbage out at night)

6/10/2015 9:08 PM

15 Our office is on the 3rd floor and our hours are during the day only. We have never experienced a threateningsituation or had any complaints from our clients. So - we feel quite safe and enjoy being downtown.

6/10/2015 1:10 PM

16 I feel safe but I hear from my customers often that they do not. The increase in drug use, homelessness, protestsall affect their perceptions.

6/10/2015 12:46 PM

18 / 30


17 Although I once considered the idea of safety to be one of perception my view has changed due to personalexperiences. I began commuting by bicycle or walking to and from my residence in the South Capitol a year ago.I have had what I consider to be an inordinate number of interactions with individuals downtown. I betterunderstand & appreciate the concerns expressed by my customers.

6/10/2015 11:15 AM

18 Perception downtown is not safe 6/10/2015 10:16 AM

19 Congregations and activities at the artesian well on 4th Ave. are often aggressive and intimidating to customersand staff.

6/10/2015 9:58 AM

20 I have only been fearful of being downtown since the Safeway shooting and protests occurred. My business hasstaff working usually by themselves, which causes me to have safety concerns for employees, but I would haveconcerns for their safety no matter where they worked (downtown or elsewhere).

6/9/2015 11:19 PM

21 My business is often staffed by 1 person working alone, which can at times be a safety concern for me. 6/9/2015 8:27 PM

22 I think Downtown gets an unwarranted bad wrap about safety. I have never had an employee report that they feltunsafe in downtown, generally. We have called the police in specific instances where people with mental illnesswere in need of help and their behavior caused people to feel uncomfortable.

6/9/2015 8:13 PM

23 It's about half and half for me. Some of my customers will navigate the quirkier blocks for a specific destination.Others don't seem to have the fortitude to deal with some of the street culture.

6/9/2015 4:54 PM

24 In the 15 years that our business has been open we have never been threatened until this last year. During thispast year we've had two incidences where the drug/homeless activity around the public restroom at the park atPercival Landing has spilled over to our own business parking lot/interior and my employees and myself have feltunsafe.

6/9/2015 4:53 PM

25 4th avenue at night is an uncomfortable place to be. Artesian Well is also a real trouble spot. 6/9/2015 4:43 PM

26 Downtown always seems to be a protest location 6/9/2015 4:39 PM

27 So many crazy people and homeless people 6/9/2015 4:23 PM

28 There are people vandalizing my building and leaving needles in the flower beds. 6/9/2015 4:14 PM

29 This spring has sprung some aggression on the streets, more than what i've experienced. Mostly homelessadults & youth and drug dealers acting out. We've had more than a few confrontations at and in the theater andhave issued more trespassing orders and calls to OPD and dispatch this year then in pervious years.

6/9/2015 3:53 PM

30 Although safety does not mean that it isn't seedy. 6/9/2015 3:36 PM

31 My customers sometimes end up lost on 4th Avenue looking for us and call with a very concerned demeanorabout their surroundings. Potential customers in my demographic (families with babies) have told me that theyavoid downtown because they feel it is unsafe.

6/9/2015 3:33 PM

32 Generally I feel safe except when near someone who is mentally ill on a tirade or walking through the ArtesianCommons

6/9/2015 3:30 PM

33 same as above zones b & c get no services 6/9/2015 3:29 PM

34 Thursday evening activities with my son’s sports, band etc. I truly believe that they/we are. Yet, the perception ofnon-downtown customers/ employees is that it’s not a safe here.

6/9/2015 3:18 PM

35 90% of the people walking around appear to be using drugs, selling drugs or are wandering around with mentalproblems.

6/9/2015 3:16 PM

19 / 30


Q13 The PBIA can send volunteerrepresentatives to be part of various

conversations, committees and boardsdowntown. In order for the PBIA voice to bebest represented, it is important to prioritizethe time put into each effort. The board has

been approached to participate in thefollowing groups. Please rank, from mostimportant to least important, the followinggroups in terms of where you would like to

see PBIA board representation.Answered: 57 Skipped: 11

5.45%3

16.36%9

23.64%13

10.91%6

18.18%10

25.45%14

55

3.04

3.64%2

12.73%7

21.82%12

21.82%12

25.45%14

14.55%8

55

3.04

32.14%18

30.36%17

14.29%8

19.64%11

1.79%1

1.79%1

56

4.66

5.45%3

3.64%2

14.55%8

20.00%11

27.27%15

29.09%16

55

2.53

45.61%26

21.05%12

8.77%5

10.53%6

8.77%5

5.26%3

57

4.68

ArtesianCommons...

DowntownWelcome Center

CommunityRenewal Area...

Buildingpartnerships...

City ofOlympia...

ThurstonCounty Healt...

0 1 2 3 4 5 6 7 8 9 10

1 2 3 4 5 6 Total Score

Artesian Commons Leadership Committee

Downtown Welcome Center

Community Renewal Area Plan (focuses on addressing blightedproperties in downtown)

Building partnerships with the Visitor Convention Bureau, OlympiaDowntown Association and Thurston County Chamber

City of Olympia Downtown Strategic Action Plan (prioritizing thenext 5 years of City actions in Downtown)

20 / 30


8.93%5

17.86%10

16.07%9

16.07%9

17.86%10

23.21%13

56

3.14

Thurston County Health Department Drug and Alcohol ActionTeam

21 / 30


Q14 The board has prioritized increasingratepayer involvement and communication.Please rank, from most important to least

important, the following focus areasrelating to increased involvement.


36.17%17

19.15%9

10.64%5

17.02%8

8.51%4

8.51%4

47

4.32

2.13%1

14.89%7

10.64%5

10.64%5

27.66%13

34.04%16

47

2.51

21.28%10

21.28%10

27.66%13

19.15%9

6.38%3

4.26%2

47

4.19

12.50%6

27.08%13

18.75%9

14.58%7

14.58%7

12.50%6

48

3.71

20.83%10

16.67%8

25.00%12

27.08%13

6.25%3

4.17%2

48

4.06

6.38%3

2.13%1

8.51%4

10.64%5

36.17%17

36.17%17

47

2.23

Creating aPBIA Welcome...

Translate PBIAMaterials fo...

Create aNon-Voting...

Reach Out toUnrepresente...

Holding TwiceAnnual Bar...

Inviting Youthto Meetings

0 1 2 3 4 5 6 7 8 9 10

1 2 3 4 5 6 Total Score

Creating a PBIA Welcome Packet for New Businesses

Translate PBIA Materials for Non-English Speaking Businesses

Create a Non-Voting Member of the PBIA Board to RepresentDowntown Non-Profit/Social Service Organizations

Reach Out to Unrepresented Areas (2nd Story and AboveBusinessses, Outlying Areas of Downtown, etc)

Holding Twice Annual Bar Owner/Staff Clean & Safe Meetings

Inviting Youth to Meetings

22 / 30


Q15 Several City programs are developingor in trial phases. What would you like the

PBIA to advocate for? List from mostimportant to least important.


58.93%33

21.43%12

8.93%5

5.36%3

1.79%1

1.79%1

0.00%0

0.00%0

1.79%1

0.00%0

56

9.14

21.05%12

28.07%16

15.79%9

7.02%4

1.75%1

5.26%3

5.26%3

8.77%5

0.00%0

7.02%4

57

7.30

3.64%2

21.82%12

29.09%16

18.18%10

9.09%5

1.82%1

3.64%2

9.09%5

0.00%0

3.64%2

55

7.02

0.00%0

8.77%5

1.75%1

15.79%9

21.05%12

17.54%10

14.04%8

7.02%4

3.51%2

10.53%6

57

5.12

PermanentlyFund New...

Create a24-Hour Publ...

Maintain theAlcohol Impa...

StayingEngaged in...

EncouragingPublic Works...

MaintainCurrent...

Work with Cityof Olympia f...

Work withThurston Cou...

Ask OPD forDocumentatio...

Establishing aDay Center f...

0 1 2 3 4 5 6 7 8 9 10

1 2 3 4 5 6 7 8 9 10 Total Score

Permanently FundNewWeekend/EveningPolice WalkingPatrol

Create a 24-HourPublic Restroom

Maintain theAlcohol ImpactArea

Staying Engagedin Artesian WellStewardship

23 / 30


1.82%1

1.82%1

5.45%3

7.27%4

10.91%6

12.73%7

21.82%12

12.73%7

18.18%10

7.27%4

55

4.27

1.79%1

3.57%2

12.50%7

8.93%5

23.21%13

16.07%9

16.07%9

3.57%2

10.71%6

3.57%2

56

5.32

0.00%0

0.00%0

5.45%3

12.73%7

5.45%3

16.36%9

7.27%4

12.73%7

20.00%11

20.00%11

55

3.75

3.64%2

9.09%5

10.91%6

9.09%5

10.91%6

18.18%10

12.73%7

14.55%8

7.27%4

3.64%2

55

5.38

1.79%1

1.79%1

7.14%4

5.36%3

5.36%3

7.14%4

8.93%5

16.07%9

23.21%13

23.21%13

56

3.50

8.93%5

3.57%2

3.57%2

10.71%6

10.71%6

3.57%2

8.93%5

14.29%8

14.29%8

21.43%12

56

4.36

EncouragingPublic Works toFind Areas ofOpportunity toLocateConsolidatedTrash Compactorsin Downtown toReduce theAmount ofAlleywayDumpsters

Maintain CurrentTemporaryEmployee Who isCleaningPedestrianGarbage/RecyclingCans

Work with City ofOlympia forExpanded,Blocked Off AlleyUse for CustomerSeating and MusicPerformance

Work withThurston CountyHealth Departmentto Provide Clean-Up of HumanWaste

Ask OPD forDocumentationand IncreasedTransparencyRegardingPolicies/Trainingon ExcessiveForce, Profilingand OverResponse

Establishing a DayCenter for theHomeless(Shelters are onlyopen from 7 PM -7 AM)

24 / 30


19.30% 11

19.30% 11

61.40% 35

47.37% 27

14.04% 8

56.14% 32

14.04% 8

36.84% 21

17.54% 10

Q16 What events should the PBIA focus onpromoting? Please select your top three

prefrences.Answered: 57 Skipped: 11

Lakefair

Girls Night Out

Artswalk

Procession ofthe Species

HolidayLighting...

Downtown forthe Holidays

HalloweenTrick-or-Tre...

Music in thePark

Pet Parade

Pride Festival

Other (pleasespecify)

0% 10% 20% 30% 40% 50% 60% 70% 80% 90% 100%


Lakefair

Girls Night Out

Artswalk

Procession of the Species

Holiday Lighting Contest

Downtown for the Holidays

Halloween Trick-or-Treat Event

Music in the Park

Pet Parade

25 / 30


22.81% 13

5.26% 3

Total Respondents: 57

# Other (please specify) Date

1 Sand in the City 6/24/2015 5:56 PM

2 PARKING 6/18/2015 12:09 PM

3 Annual Olympia Film Festival 6/9/2015 4:02 PM

Pride Festival

Other (please specify)

26 / 30


Q17 Please rank, from most important toleast important, where you would like to see

PBIA focus their marketing budget.Answered: 51 Skipped: 17

22.00%11

24.00%12

16.00%8

10.00%5

4.00%2

4.00%2

2.00%1

4.00%2

14.00%7

50

6.26

12.00%6

6.00%3

16.00%8

12.00%6

16.00%8

10.00%5

8.00%4

14.00%7

6.00%3

50

5.18

2.04%1

4.08%2

6.12%3

12.24%6

20.41%10

18.37%9

20.41%10

4.08%2

12.24%6

49

4.24

10.00%5

12.00%6

16.00%8

18.00%9

16.00%8

18.00%9

2.00%1

6.00%3

2.00%1

50

5.78

18.00%9

20.00%10

14.00%7

4.00%2

10.00%5

14.00%7

12.00%6

4.00%2

4.00%2

50

5.98

0.00%0

4.08%2

2.04%1

8.16%4

6.12%3

12.24%6

28.57%14

24.49%12

14.29%7

49

3.24

5.88%3

5.88%3

15.69%8

15.69%8

7.84%4

7.84%4

3.92%2

23.53%12

13.73%7

51

4.47

2.04%1

0.00%0

8.16%4

4.08%2

14.29%7

12.24%6

14.29%7

12.24%6

32.65%16

49

3.20

The Olympian

Olympia Power& Light

The Stranger

RadioAdvertising

Thurston Talk

High SchoolPapers

NearbyCommunities

The Volcano

Social Media

0 1 2 3 4 5 6 7 8 9 10

1 2 3 4 5 6 7 8 9 Total Score

The Olympian

Olympia Power & Light

The Stranger

Radio Advertising

Thurston Talk

High School Papers

Nearby Communities

The Volcano

27 / 30


30.00%15

24.00%12

6.00%3

16.00%8

6.00%3

4.00%2

8.00%4

6.00%3

0.00%0

50

6.82

Social Media

28 / 30


Q18 Below is a space to share anyadditional information or comments you

may have about your experiences with thePBIA. If you wish for us to follow up withyou directly, please feel free to leave yourcontact information. Thank you once againfor your time and thought. We hope to see

you at one of our next meetings! (2ndThursday of each month - 6:00 p.m. -Olympia City Hall Council Chambers


# Responses Date

1 change the Christmas lighting contest to be about the lights, not the number of times you can vote online. let thebusinesses vie for the prizes and maybe you would see more participation. the city council or some other groupcould vote on the best LIGHTS. It is about the lights after all isn't it?

6/19/2015 12:06 PM

2 Please stop installing (and then uninstalling, due to complaints of business owners) benches and mini-parks.rather than being a resting point for downtown visitors, they seems to attract and be sleeping/smoking platformsfor street people. I can't remember when I last saw how PIBA rates are charged to businesses. It would be helpfulto see that. I do appreciate the opportunity for input via this survey. Thank you. Thank you too, for the emailupdates over the past year or so. I read them and appreciate them. One last item: The artesian well hang out isdisturbing. I go there to get water every other week or so, and I've NEVER been there when there weren't otherpeople there getting water as well. It's very well used and loved by the community. That being said, its become avery disturbing place to go, and one that I would not take my out-of-town guests to show off. It's become a realembarrassment, and I feel less and less safe there, bordering on intimidating at times. Often smells of pot. Lasttime I was there, one fellow was using the well as a shower. Bar of soap and all. Glad he's wanting to bathe, butnot very compatible with the community's use as a clean & pure water source. YUK! This should be/could be aplace of pride, not embarrassment and intimidation.

6/18/2015 6:01 PM

3 Parking is very serious problem for those operating their business's and the employee's who work there. Itthreatens the survival of their business and the tax dollars that support this city. When store owners andemployee's have to worry about moving their vehicle after three hours our finding the very limited number of 9hour meters that adds stress and expense to the business. In addition some of the meter maids are extremelyuncompassionate toward the people who support this community with their blood sweat and tears.

6/18/2015 12:28 PM

4 PARKING!!! please look at what Puyallup has done for their downtown core to see how it should be done. 6/18/2015 12:10 PM

5 Just a BIG THANK YOU all for all the time and effort to make Our Downtown Olympia the best it can be. It's sucha difficult job when the City/State continues to encourage housing for any/all types of assisted living in theDowntown area. So I'm Not surprised to see businesses struggle to get customers to come into town... With thenew increase in building more Nice Apartments in Downtown there's hope.. Next step is Nice Condo's

6/13/2015 9:08 AM

6 I'm going to miss you, Brian. 6/12/2015 3:53 PM

7 No parking lots have been built like you guys promise. Instead parking lots have been remove to buildapartments. I'm very disappointment of the PBIA.

6/11/2015 1:07 AM

8 As you may be aware, Red Door will be closing in the coming months. Our reasoning is to pursue growing interiordesign business. Our efforts in retail never seemed to pay off at the level to promote growing our business. Weare very sad to leave, this was a bitter sweet decision. We will continue to promote downtown and hope for thebest. I strongly encourage pro-active negotiating among the private and public sector. Our community needs tostop stifling growth by beauracratic process. The potential is here and the interest is too. Let's work together togive incentives to businesses and developers build in our beautiful downtown core.

6/10/2015 12:57 PM

29 / 30


9 My understanding was that PBIA stood for Parking Business Improvement Area. I wish the board would paymore attention to parking in downtown Olympia. I have had so many complaints concerning the adversarialattitude of Olympia’s Parking enforcement department. I know they provide a needed service, but they shouldalso be our front line ambassadors when possible. I also think the PBIA should focus more on definitive ways toimprove the business environment downtown and less on social issues.

6/10/2015 11:37 AM

10 Lots of good ideas and possibilities but little tangible evidence of meaningful action. Until the City Council stepsup to address the lawless atmosphere and empowers the police to enforce ordinance and law violations thedowntown core will continue to deteriorate. Example, begin enforcing the city park hours of operation at theartesian well and other downtown parks.

6/10/2015 10:12 AM

11 Regarding the prioritization of funds, I wasn't sure exactly what role Thurston County has regarding drug andalcohol use. I we can work towards providing a clean, safe place for folks without homes to be during the day -which in theory would decrease clean up costs. My preference is to see the bulk of PBIA money going towardsclean up in downtown and increased Ambassador/patrol presence. Thank you!

6/9/2015 11:42 PM

12 Ah, now I know! And knowing is half the battle. 6/9/2015 10:18 PM

13 Since I work for a non profit focused on bringing families downtown during the day and early evening, I am mostinterested in an additive solution, rather than subtractive one- more fun attractions and parking and opportunitiesfor local shopping and activities in the downtown region. I know that many safety issues are of concern later inthe evening and therefore the perception of downtown as a whole affects my business. I am very interested inbeing a part of the solution and I want a non- profit's presence on your board.

6/9/2015 9:32 PM

14 Just thought I would mention, I did not like any of the answers for the question- "The board has prioritizedincreasing ratepayer involvement and communication. Please rank, from most important to least important, thefollowing focus areas relating to increased involvement." I think that sending out emails to current taxpayers withpertinent information would be helpful. I hear all the time- what DOES the PBIA do? I think they need to focus oneducating existing members on the accomplishments so far. And letting them know what is coming up, what arethe current issues and projects.

6/9/2015 8:24 PM

15 This survey is so loaded. many of the "rank your priority" choices are all things I could care less about, but a 3rank gets more priority then a 9, even thou I could care less about all of it. I'm not available to talk about this.

6/9/2015 6:02 PM

16 I'd like to see the PBIA revisit it's mission statement and vision (do we have one?) It will be interesting to see, bythis survey,whether rate payers are more interested in parking and business advocacy (the P and B of yourexistence) or social service advocacy. I believe the Ambassador program is a good balance of both and a greatuse of ratepayer funds. That said, there are plenty of established social service groups that already have it astheir mission do outreach to the street dependent folks. Cheer them on, but use our limited resources to advocatefor the rate payers. Just a thought. Thanks for your service! Cheryl

6/9/2015 5:13 PM

17 Please change name to BIA. Parking is a misrepresentation. 6/9/2015 4:49 PM

18 Thank you for asking for our opinion! Keep up the great work PBIA! 6/9/2015 4:05 PM

19 Our downtown streets have seen greater violence, loitering, and illegal activity since we opened our downtownstore seven years ago. The well is a complete disaster and we would like to see greater police presence on ourstreets.

6/9/2015 3:41 PM

20 I think the PBIA name is no longer accurate since it does not address parking issues. I think the Parking shouldbe dropped from the name.

6/9/2015 3:40 PM

30 / 30


Documents

Spring 2015 Survey Results (1)