SPLA ProgramNovember 2013

AGENDA

What is SPLA? Who are the service providers?SPLA Agreement: structure and contentSPUR: structure and content

SPLA program (common partner types)• Application Service

Providers (ASP’s )• Independent Software

Vendors (ISV’s)• Messaging and/or

Collaboration Providers• Infrastructure as a

Service Providers (IaaS)• IT Outsourcing

Providers• Web Hosters

Application Hosting

Desktop Hosting

VM Hosting

Database Hosting

Web Hosting

Application Hosting

Desktop Hosting

VM Hosting

Database Hosting

Web Hosting

SPLA program (channel)The Services Provider License Agreement (SPLA) enables an organization (service provider/hoster) to license Microsoft products on a monthly basis, over a three-year agreement term, and use these products to provide Software Services to its end-customers.

Microsoft

Service Providers

(Licensee)

End customer

s

SPLA Resellers

Outsourced

Datacenter

Software Services Resellers

SPLA program (overview)• Software use rights to provide “Software Services” to 3rd

parties• 3 year agreement term• MBSA agreement + Master Agreement + Enrollment• No upfront commitment• Flexibility – pay-as-you-go model• Monthly software usage reports• Access to latest versions of the software• Flexible Licensing model: SAL, Processor or Core licenses• Price Protection: increase – once a year; decrease – any

time• Academic Pricing: discounted offer for qualified educational

end-users• Product downloads via VLSC• Official SPLA program documents: MBSA, SPLA Agreement,

SPUR• SPLA Handbook & SPLA Reseller Guide – on

www.explore.ms

Partner Cloud

SPLA program (benefits)Evaluating and TestingFree internal testing, evaluation, deployments of software for up to 90 days

Customer EvaluationsFree use of products by end-customer on a trial basis for up to 60 days

Customer DemonstrationsUp to 50 active user ID’s to demonstrate Software Services to prospective customers without need to report such use. Works like demo account.

Server AdministratorsUp to 20 administrators per datacenter. This usage doesn’t need to be reportedNo report/payment needed for demonstrations, evaluations, trial testing, server administration and maintenance

Internal useAllowed if such use is less than 50% of the total use of such products by all of its end-users (on a product by product basis). Needs to be reported and paid

End-User Facility InstallationsAllowed to locate fully owned or leased servers on end-user’s premises

Testing and maintenance

Customer demo’s & evaluations

On-Premise Installations

SPLA Agreement:Structure and Content

Master Agreement

SPLA Agreement (structure)

Affiliate Agreement

Form

SPLA End User License Terms

Supplemental Contact

Information Form

Program Signature Form

MBSA

SPLA Agreement

Addendums and

Amendments

SPLA Agreement (requirements)The following is required to obtain and maintain a SPLA:

• Join the Microsoft Partner Network and the Microsoft Hosting Community:https://mspartner.microsoft.com/en/us/Pages/Membership/enroll.aspxhttps://mspartner.microsoft.com/en/us/Pages/Membership/hosting-community.aspx

Comply with the Services Provider Use Rights (SPUR)http://www.microsoftvolumelicensing.com/userights/DocumentSearch.aspx?Mode=3&DocumentTypeId=2

• Provide monthly use report or zero use report on software licenses

• Submit monthly invoice payment• Provide technical support to your customers on the Microsoft

products you offer• Abide by the copyright guidelines, the use of trademarks, and

antipiracy obligations• Agree to participate in Microsoft SPLA audits

Technical Support

MPN & Hosting Community

Provide Software Services

Compliance

SPLA Agreement (reporting)The customer is required to submit either a monthly use report or zero use report on the 10th of each month for the previous month usage

The Reseller is required to place the report to MS between 1st and 15th of each month (rebates are affected for non-accurate reporting – after 15th)

A zero use report is required if no fees are due that month. 6 zero reports in sequence will lead to the agreement termination

No monthly report will lead to the agreement termination

Corporate Enrolment: the customer end user name and address must be reported for the customer with more than U.S.$1,000 per month revenueUsage reports for these end-customers must be submitted under separate end-customer (Corporate) enrolments (will be covered later)

Country of Usage must be provided and is the country where the End-User is located

Operations

Zero Use report

Corporate Enrolment

SPUR (structure and content)Governs the Use Rights for all the products licensed through SPLAReleased every quarter during the year – January, April, July and OctoberLocated on the webApplicable Use Rights depend on the time when the contract was signed or when the newer product version is deployed

Per SAL ModelGeneral Terms• Server Software• Management

Servers• Desktop

Applications

Product Specific Terms

Universal License Terms

Per Processor Model

General TermsProduct Specific Terms (exceptions)

Per Core Model

General TermsProduct Specific Terms

Online Services

General TermsProduct Specific Terms

Appendix 1

Client software

Appendix 2

Miscellaneous

Acronyms• SPLA – Service Provider License Agreement• PUR – Product Use Rights• EULA – End User License Agreement• SPUR – Service Provider Use Rights• MPN – Microsoft Partner Network• ISV – Independent Software Vendor• SAL – Subscriber Access License• Proc or PL – Processor License• OEM – Original Equipment Manufacturer• SSR – Software Services Reseller• EUE / ECE – End-User Enrolment or End-Customer

Enrolment• QEEU – Qualified Educational End User• EULT – End-User License Terms• MBSA – Master Business and Services Agreement• BD – Microsoft Business Desk• VDA – Virtual Desktop Access• RDS – Remote Desktop Services• VLSC – Microsoft Volume Licensing Service Centre• VM – Virtual Machine• AD – Active Directory

• SW – Software• HW – Hardware• Lic – license• pCPU – Physical CPU• vCPU – Virtual CPU• WS – Windows Server• SPS – Sharepoint Server• COCP – Change of Channel Partner• LM through SA – License Mobility through

Software Assurance• PL – Price List• ROC – Regional Operations Centre• MIOL – Microsoft Ireland Operations

Limited• EOC – European Operations Centre• CLT – Call Logging Tool• DaaS – Desktop As A Service• IaaS – Infrastructure As A Service• PaaS – Platform As A Service• HSP – Hosting Service Partner (Provider)

© 2012 Microsoft Corporation. All rights reserved. Microsoft, Windows, Windows Vista and other product names are or may be registered trademarks and/or trademarks in the U.S. and/or other countries.The information herein is for informational purposes only and represents the current view of Microsoft Corporation as of the date of this presentation. Because Microsoft must respond to changing market conditions, it should not be interpreted to be a commitment on the part of Microsoft, and Microsoft cannot guarantee the accuracy of any information provided after the date of this presentation. MICROSOFT MAKES NO WARRANTIES, EXPRESS, IMPLIED OR STATUTORY, AS TO THE INFORMATION IN THIS PRESENTATION.