Spinal Cord Injuries Australia Annual Report 2014 - 2015

VISION, MISSION & VALUES 2STRATEGIC GOALS, OBJECTIVES AND PERFORMANCE 3CEO’S REPORT 4PRESIDENT’S MESSAGE 5WHAT IS A SPINAL CORD INJURY? 6EXERCISE SERVICES - CARLOS’ STORY 7SERVICES 8SOCIAL EVENTS - GLENN’S STORY 10WHO WE HELP 11SAVING BURN RUBBER BURN 12GRANTS - KIERA’S STORY 13AUSTRALIAN DISABILITY ENTERPRISE 14WORKFORCE - BEN’S STORY 15A YEAR IN REVIEW 16ENGAGING OUR COMMUNITY 18PEER SUPPORT - GRAEME’S STORY 20ADVOCACY - CAROLINE’S STORY 21TRIBUTES 22OUR MEMBERS 23EVENTS 24PARTNERS 25STAFF 26MANAGEMENT TEAM 28BOARD OF DIRECTORS 30GOVERNANCE 32FINANCIAL REVIEW 33

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A society without barriers for people with spinal cord injury.

VISION

Commitment to innovation creates independence, dignity and unlimited opportunity for people living with spinal cord injuries.

MISSION

IntegrityTrustExcellenceCollaborationEmpathySustainability

VALUES

Spinal Cord Injuries Australia was established in 1967 by a group of young men who wanted to change the world. These men, who were hospitalised with spinal cord injuries caused by traumatic accidents, faced a future with only two options: continuing hospitalisation; or relocation to a nursing home designed for the elderly approaching the end of their lives. A strong spirit of determination to become more independent developed amongst the group. In September 1967, the Australian Quadriplegic Association (AQA) was constituted. In November, the AQA became a registered charity.

In 2003, our members voted to officially change our name to Spinal Cord Injuries Australia (SCIA).

Today, SCIA provides information, advocacy, peer support, exercise, accommodation and resources for people with spinal cord injury at every stage of their life journey.

We work with people with spinal cord injury to get ‘back on track’ and achieve their goals. We work to eliminate barriers that prevent social inclusion for people with spinal cord injury, striving for a society that is accessible in every way. SCIA is available to help people with spinal cord injury or physical disability as well as their families and friends.

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Objective 1. Create a one-stop-shop for advice, referrals and services.

During the year a new organisation structure was implemented which will ensure that the information, advice and referrals we provide are as well-informed, consistent and relevant as possible. A new Customer Experience team has been created to ensure the customer remains at the centre of everything our organisation does.

Objective 2. Invest in infrastructure and people.

The new organisation structure has focused our organisation’s people on the areas of most concern to our members and clients. This sharpened focus will ensure that our people are as well placed as possible to assist our members as the disability sector is transformed in coming years. The results of our staff survey continue to show we have a team of passionate, committed people.

Supporting the organisation structure changes will be an increased reliance on customer service technology, with a complete revamp of the organisation’s technology platforms well underway.

Objective 3. Build on what we do well.

More people were able to access the organisation’s peer support, information, advocacy and associated activities (including social events and education sessions), and exercise services during the year. Fundraising suffered as there was some turnover and absences in the team, while other commercial activities remained strong, with some new contracts secured.

Objective 4. Stay open to, and act on opportunities as they arise.

Just before Christmas 2014, we became aware that the Burn Rubber Burn program, a health and fitness program developed for individuals with a physical disability, was seeking a new home. Having seen the benefits of regular exercise for people with a disability, and with a goal to continue to expand our range of exercise services, we stepped in to make sure this valued program would continue to be available.

Objective 5. Build partnerships.

Two important partnerships were cemented during the year. In October, the Australian Spinal Injury Alliance was formally launched, bringing together all the community organisations from around Australia that have a focus on spinal cord injury. This Alliance will provide a national voice for people living with spinal cord injuries into the future. In January, an agreement was signed with the National Rugby league (NRL) to provide information, advice and resources to catastrophically injured players at all levels of the game, and to partner with the NRL in research projects related to spinal cord injury. Both of these partnerships will significantly raise the profile of spinal cord injury in Australia in coming years.

Objective 6. Pursue a National Spinal Strategy/Chair in SCI Research.

At the launch of the Australian Spinal Injury Alliance in October, the concept of a National Spinal Strategy was endorsed by all eight members of the Alliance. Discussions have since commenced with a range of key stakeholders to gauge the best way to develop and implement such a strategy. Discussions have been ongoing towards the establishment of a Chair in SCI Research, but to date these have not produced any acceptable ways forward.

1. To advance the rights, choices and entitlements of people living with spinal cord injury.

2. To do whatever it takes to create and maintain relevant services for people with spinal cord injury and similar conditions.

3. To position Spinal Cord Injuries Australia as the recognised leader in all matters relating to spinal cord injury.

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A century ago, cars had to be escorted through the streets by a horse, with a red light to warn unsuspecting pedestrians of their approach. Fifty years ago, people were employed by companies to type the same letter over and over again, changing the name, address and date on the letter as required. Twenty-five years ago, Kodak was a major company selling film for cameras. Twenty years ago, the main way people purchased music was on compact discs. Ten years ago, Nokia was the dominant mobile phone provider.

In ten years, Apple may not be the dominant company it is now. In twenty years, we will wonder at how we ever relied on burning coal to produce electricity, and be thankful for those who promoted the use of renewable energy. In fifty years, we will move around in driverless (electric) cars, and do all of our banking, communications, and other daily tasks on a device that has not yet been invented. And in a hundred years, who knows?

Clearly, change is the only constant in life, as our friend Heraclitus observed around 2,500 years ago. And change is the key theme at present for Spinal Cord Injuries Australia, as we play our part in the implementation of the National Disability Insurance Scheme (NDIS), one of the greatest social transformations in our history. As an organisation created by people with a spinal cord injury, approaching our fiftieth anniversary, this transformation is enthusiastically welcomed as an extension of everything we have been fighting for over many years. If the NDIS is implemented in line with its original goals, it will truly put choice and control in the hands of people living with a disability, something for which we have constantly advocated.

CEO’S REPORTby PETER PERRY

We are confident that the NDIS will present many new ways for us to partner with our members and help them to live the life they want to live. Our organisation has to change to meet the challenges of this new world, and this year we have set out a plan and created a new organisation structure to make sure we both manage the risks of change, and are ready to take full advantage of the opportunities that will present themselves. The new organisation structure we have put in place reflects the six key areas of focus that will deliver what our members will demand of us over the next few years:

1. Customers: making sure we deliver an exceptional level of service to our members and other stakeholders;

2. Operations: developing and delivering our services in line with member needs;

3. Exercise: expanding and developing our unique range of exercise services;

4. Fundraising and Marketing: delivering the funds and awareness we will need in a time of great change;

5. Development: creating the innovative services people will require in the future;

6. Corporate: ensuring the best possible people, financial, technological and governance standards.

We don’t know exactly what the future will look like, but we do know that our organisation and all of its people understand the type of organisation we are, and will continue to be: one that recognises and respects where it came from, and knows that staying true to its origins and its defining purpose will ensure we will be around for a further fifty years.

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PRESIDENT’S MESSAGE

This year has been a time of sadness and reflection as well as steady progress as we begin to reach out to engage our membership more effectively. Our Board suffered a great loss with the sudden death of Chairman Dr Ed Watts in June. Ed, who was an academic in actuarial studies and applied economics, had also been a previous President of Paraquad NSW and brought to our organisation a sharp intellect, a wealth of practical and professional knowledge as well as keen analytical skills.

Following a petition of more than 30 members seeking to abolish a clause in the constitution restricting that no more than two people living in SCIA supported accommodation being eligible for board membership at any one time, an Extraordinary General Meeting was held in May. Although the petitioners were defeated and the existing clause remains, the vote in favour of abolition was 73%. This indicated strong membership support, however 75% of those voting was required for success. I was personally a strong supporter of the petition as I believed that the clause was outdated and discriminatory, no longer reflecting the current restricted housing options for people with severe disabilities. We are, after all, an organisation founded on the principles of social justice and promotion of disability rights. The debate around this issue highlighted the need for constitutional revision and renewal. A committee was set up to simplify and update the constitution and some of its recommendations will be put to the 2015 AGM for approval. We welcome members’ suggestions.

Earlier this year our exercise and rehabilitation service was expanded to welcome the community based exercise program Burn Rubber

by JOAN HUME

Burn. This program was originally established in 2005 through the Prince of Wales Hospital Outpatient Rehabilitation Service to give people living with spinal cord injuries the opportunity to keep fit using modified gym equipment not available in ordinary gyms. Gradually the program moved out of the hospital into gyms run by the Police Citizens Youth Clubs in five locations throughout Sydney. In spite of Burn Rubber Burn’s increasing importance to the well being of many people with disabilities, by the end of last year it was facing the possibility of closure due to funding cuts. Since we saved it from extinction, there are plans to greatly expand it into other centres throughout Sydney, NSW and possibly other states. It is a wonderful service, both affordable and accessible, now extended beyond spinal cord injuries to include a range of other mobility restrictions.

As I write, our new Prime Minister has just signed the agreement with NSW and Victoria to roll out the NDIS in full from July 2016. This will potentially transform the lives of nearly a quarter of a million people with disabilities. SCIA is preparing to help meet the needs of our members eligible for this scheme. Unfortunately the NDIS does not include people who acquire a disability through illness or trauma over the age of 65 or those with an existing lifelong disability who have already turned 65. This is a great injustice as much of the early advocacy for the NDIS was carried out by the very people now rendered ineligible by longevity. The existing aged care system is neither flexible nor generous enough to meet the needs of this population.

It has been an honour and a pleasure to serve the membership of Spinal Cord Injuries Australia throughout this year and I look forward to continuing in this role throughout 2016.

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WHAT IS A SPINAL CORD INJURY?

The spinal cord runs from the base of the brain to the waist and is the nerves super highway that carries messages between the brain and the rest of the body. Injury to the spinal cord causes loss of function of the nerves’, limbs and organs below the site of the injury. The spinal cord doesn’t have to be severed for loss of function to occur. In fact, for most people the damage is due to compression or bruising of the spinal cord.

If the bones around the spinal cord (the vertebrae) are damaged or broken and the spinal cord is not affected, the bones can be healed and the person may recover and not experience paralysis.

■ Approximately 80% of spinal cord injuries are caused by trauma (car accidents, falls, sports injuries, workplace injuries).

■ Approximately 20% of spinal cord injuries are caused by non-traumatic illness (polio, spina bifida, Friedreich’s ataxia).

■ 47% of people sustain paraplegia, which is a loss of function below the chest.

■ 53% of people sustain quadriplegia, which is a loss of function below the neck.

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How did you hear about SCIA’s exercise services?

From the internet, after my injury I was researching the different options available and it seemed to fit all of my needs.

What’s been the impact of the service for you?

My life has changed for the better physically and mentally. I have gained so much strength in my arms and core that I am able to do things for myself that once seemed impossible, like using a manual wheelchair.

What was a key breakthrough or milestone for you since your injury?

As a result of being physically a lot stronger, the pain from my injury is gone.

Carlos is more independent and has hope for the future thanks to SCIA’s Exercise Services

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OUR SERVICES

SCInfo answers questions on SCI and refers where appropriate.

Care workers and registered nurses provide Occasional and Emergency Care outside of regular personal care hours.

SCIA Peer Support is available for those newly injured. Our Peer Support staff have spinal cord injuries themselves.

SCIA Workforce helps people with spinal cord injuries return to work.

SCIA Teamsafe educates businesses and organisations on injury prevention in the workplace.

Socialise, meet new people and be entertained by our Events program.

The SCIA Grants Scheme funds personal equipment and activities supporting independence.

The rights of people with a physical disability are secured by our Policy and Advocacy team.

Our Australian Disability Enterprise provides meaningful employment for people with a disability working on commercial contracts secured by SCIA.

Our Exercise Services offers gym and individual strengthening programs to increase mobility, function and independence.

SCIA has accessible accommodation for rehabilitation and respite in Coffs Harbour and Sydney.

SCIA has branch offices to support more people living in regional NSW.

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What has been the impact of the social events in your life?

It’s always an enjoyable day out and the opportunity to meet new people. I think I have become more sociable, more confident, and willing to try new things.

What has been a key breakthrough or milestone for you?

I used to experience anxiety, but now it’s no longer a problem for me.

What does SCIA mean to you?

It means a group of people who understand the impact of being disabled and who care for and support each member to improve their lives.

Glenn attends our social events for people with physical disability

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WHO WE HELP

WHERE WE WORK

Our clients this year:

Type of disability:Quadriplegia 43.5%

Cerebral Palsy 1%

Paraplegia 45%

Other 7.8%

Brain Injury 0.5%

MS 0.9%

Spina Bifida 1.3%

26% 74%

45+43+1+1+1+1+8

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SAVING BURN RUBBER BURN

SCIA seized the opportunity to increase the availability of exercise programs available for people with spinal cord injuries by acquiring the already successful Burn Rubber Burn program in December 2014.

This gym-based program provides affordable and accessible exercise for people with disabilities in gyms across Australia.

Burn Rubber Burn currently operates out of five Police Citizens Youth Clubs across Sydney including Daceyville, Sutherland, Penrith, Bankstown and Campbelltown, and has more than 180 active clients with spinal cord injury or other disabilities, such as multiple sclerosis, cerebral palsy or brain injury.

This new program complements our already established exercise services such as Walk On, and we look forward to expanding the Burn Rubber Burn program to regional areas of NSW and other states in the future.

Trent Bell

“In hospital I was using a chin controlled power wheelchair

because I had no strength in my arms. Since Burn Rubber Burn my strength

has increased dramatically. Now I can hand-control my wheelchair, adjust

myself in the chair, turn lights on and off, eat by myself, catch the train and shop

by myself. For me and my family, gaining that

independence back has been life-changing.”

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Why did you apply to the SCIA Grants Scheme?

Kiera was granted a Starlight Wish to fly to Melbourne and attend the Logies red carpet. We applied for the SCIA grant so we could bring Kiera’s overnight carer with us.

What was the impact of the grant for you?

It was the most wonderful family experience. Having someone along to assist with Kiera’s care meant we had the time and energy to experience a wide range of fantastic things whilst in Melbourne.

What is one of your key goals for the future?

Now that we have the confidence to go away on holidays, it is to travel more as a family.

Kiera (14 years old) and her family used the SCIA Grant Scheme to take a family holidayAs told by Kiera’s parents Maree and Darren:

Kiera with TV actor Lincoln Younes.

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CELEBRATING OUR AUSTRALIAN DISABILITY ENTERPRISE

For the past 32 years, our Australian Disability Enterprise (ADE) has been successfully completing projects for clients and over the last year raised revenue of approximately $1.2m to help fund our wide range of SCIA services. Our ADE employs staff with spinal cord injury and other disabilities to complete projects for clients that include Transport for NSW, NSW Rural Fire Service and NSW Department of Industry.

Our ADE staff are all paid full award wages, bring a variety of skills and vocational experience and can take on a range of projects, and retrain when required. This means valuable revenue for our organisation. We are extremely proud of the proven track record we have for completing both short-term work and large and often complex long-term projects on time and within budget.

For the staff, our ADE means meaningful work in a safe and supportive environment with real benefits. Coming to work reduces social isolation and being paid full award wages means our staff are able to live more independent lives. The experience of working on one of our ADE contracts often leads to employment opportunities outside SCIA and we see first-hand the confidence the team members gain when contributing to something bigger than themselves.

‘SCIA ADE staff analyse, code and classify around 40,000

police traffic accident reports annually for Transport for NSW.

They produce data which is consistently accurate and reliable,

so that key decisions can be made around road safety in NSW..’

Emma Shearer, Manager, Road Safety Data at

Transport for NSW.

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How did you hear about SCIA Workforce?

I heard about the service from the SCIA Peer Support team in rehab. I met someone who had actually gone back to work whilst in rehab, so that set the bar pretty high in terms of getting back to it after I settled back in at home.

What was your experience of SCIA Workforce?

Their support smoothed the way for me to get back to work. I was able to secure a new role with a company I sub-contracted for before my injury, and Workforce helped arrange workplace modifications and made sure everything was accessible. Once I was on the job, they ensured things were working out well for me and my employer.

Can you share one key goal for the future?

I’d like to expand on my role and learn new skills in the building industry. Ideally I’d like to get back on-site in some capacity, managing or supervising.

Ben returned to work in the building industry with support from SCIA Workforce

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A YEAR IN REVIEW

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NSW Accessible Toilets Project

We launched the Accessible Toilets Project and added accessibility ratings for 750 toilets across NSW.

We co-founded the Australian Spinal Injury Alliance to increase

awareness of spinal

cord injuries nationally.

Our 164 Walk-On clients completed 13,239 hours of exercise therapy. 17 children 147 adults

SCIA held 18 information and education sessions and workshops nationally.

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Number of advocacy cases in 2014 / 2015.

50199

13,239

12 metro 6 regional

We developed a corporate partnership

with the NRL to support injured

players and their families.

We held more than 50 social events in metropolitan and regional NSW.

57We held a rally at NSW Parliament House in support of the Taxi Transport Subsidy Scheme.

Spinal Alliance

people were assisted by our emergency care service.

Our Burn Rubber Burn clients increased from140 to186 per week an increase of 22%

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We secured funding from trusts and foundations of

to support our services.$370,000

We distributed 35 iPads to

people post-injury in spinal units in NSW.

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was distributed to our members through 244 grants.

$345,280

We cemented links with Asia by co-hosting spinal injury physiotherapist Mr Vignesh G, visiting from Ganga Hospital, India.

More than 2,400 people heard our Teamsafe message on injury prevention in the workplace.

2,400

We have had 54 bookings of our holiday

accommodation since it opened in September 2014.

Humans of Newtown (@humansofnewtown)

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Clients & their families

Staff & Board Members

Donors

Partners

UniversitiesFederal Govt

State Govts

FundraisersHealth Professionals

ENGAGING OUR COMMUNITYSCIA is a one-stop-shop for people with spinal cord injuries and other similar physical disabilities. We work collaboratively with our community and others in the broader community to deliver services that suit our clients’ needs.

We engage with numerous stakeholders to get the best outcomes for our members and clients. We work with all levels of government, the health and medical community, universities, other not-for-profit organisations and the broader community when needed, to raise awareness of spinal cord injuries and raise valuable funds for our services.

In this financial year we co-founded the Australian Spinal Injury Alliance. The Alliance comprises eight organisations and aims to deliver a National Spinal Cord Injury Strategy that will lay the foundation for better outcomes, both social and economic, for all Australians who have sustained spinal cord injuries.

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Trending videos:1. SCIA What Next video series: Wheelchair

selection (power chairs)2. SCIA What Next video series: Wheelchair skills3. SCIA What Next video series: Wheelchair

selection (part two, components and accessories.

Top 5 page hits were:• What is a spinal cord injury?

• Walk On• Financial – benefits, funding,

pensions, grants• Aids, equipment, wheelchairs.

• Contact usOur eNewsletter was distributed bi-monthly to 2,437 people.

Top news stories:1. NDIS update2. Tips for staying cool in summer3. GST campaign.

visits to our website71,815

2,365 followers SCIA

1,741 fans

SCIA

1,462 fans

WALK ON

652 fans

BURN RUBBER BURN

people contacted SCInfo for assistance.

The most common request was for tourism / travel information.

286

unique visitors

page views366,26049,668• 32.6% returning visitors • 67.4% new visitorspeople are sent Accord

magazine on quarterly basis.

3,230

increase of 85,426 in 12 months

increase of 496

increase of 392

increase of 39

views 194,504

Partners

Trending tweets:#Ian Dalwood#Comedy night thanks# SBS news report on paralysed man

moving his knees.

Trending tweets:# Were disability advocacy groups too

successful?#Putting housing on the #NDIS agenda#Reminder to help out before EOFY.

PETER PERRY 156 followers

Trending posts:#Waratahs v Brumbies match post# Paul Mariager’s online article about media

representation of an SCI#Potential scientific breakthrough in SCI treatment.

Trending posts:#Perth client Mitch Cleary at Walk On# Walk On client Lachlan Cousins on the RT300#Sydney Walk On client achievement video.

Trending posts:# Trish from Sutherland walking the parallel bars

for the first time without a pelican belt# Announcement of Simone’s new baby#Newest Bankstown client, Mick, boxing.

page views of the SCI Resources web pages.105,565

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What was your experience of our Peer Support team?

Rob, Heidi and Dan were all very helpful, kind and considerate when sharing information with me about living with a spinal cord injury.

What was a key breakthrough or milestone for you since your injury?

Learning to drive again and seeing what others with spinal cord injury can achieve.

What is the one thing you’d like people to know about living with a spinal cord injury?

Where there is a will, there is a way. You can do the same thing you used to, just a bit differently.

Graeme received Peer Support in hospital after sustaining paraplegia

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What was your experience of our advocacy service?

Excellent, the SCIA advocacy service kept supporting me until we were successful in getting a ramp and other accessible features built at my daughter’s school. Now I can be involved in her schooling by attending parent teacher interviews, meetings and concerts. Every time I use the ramp I smile.

Who would you recommend this service to?

Anyone who is coming up against ‘no’ in the face of reasonable requests, or who is feeling overwhelmed and needs some support to resolve issues and get the job done.

What is one of your key goals for the future?

As a single parent it is to raise my two girls to be strong and resilient women who change the world for the better.

Caroline approached our advocacy service to help her access her daughter’s school

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TRIBUTES

1956 – 2015

Edward Watts was an active and generous man whose achievements, both academic and charitable, were a true reflection of his ambition and determination to succeed. After completing his PhD in Applied Economics in the 1970s, he became a lecturer at Macquarie University. He volunteered at a number of community organisations before he ran and became President of ParaQuad NSW – where he revived and was instrumental in bringing about fundamental change for the organisation and its members. In 2013, Ed became Chairman of SCIA, a position he held until his passing. For the SCIA team and the broader community, Ed will be fondly remembered for his strong sense of social justice and as a gentle soul who achieved much through wit and wisdom.

1970 – 2015

Sheree Hurley will be remembered by the SCIA community for her enthusiasm, commitment and determination to improve the lives of others. As a peer support officer she was personable, calm and confident and her personality instilled trust without judgement.Sheree was instrumental in the creation of SCIA’s Independence Expo in 2012 and our short-stay respite accommodation, CHOICES. Sheree’s personality, tenacity and charisma meant she had a wide network of friends and colleagues who will continue to miss her and be grateful for knowing her and the legacies she has left for others.

1945 – 2015

Jack Seddon was a founding member of the former Australian Quadriplegic Association – Illawarra region, now SCIA, and spent a lot of his life dedicated to improving services and accessibility in this region. Jack was involved in several community-based committees, the Wollongong City Council Access Committee and regularly attended SCIA peer support group meetings to offer support, guidance and humour.Jack was passionate about built design and the environment for the SCI community and was instrumental in designing an accessible amenities block in Killalea State Park, south of Shellharbour. Jack will be remembered for his determination to facilitate change and the achievements he made within his lifetime.

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OUR MEMBERS

Our members are the heart of everything we do at SCIA. Most of our members have spinal cord injury or similar physical disability. Other members are family, friends, carers and health professionals such as nurses, physiotherapists as well as other professionals working in the disability sector. Collectively, our members contribute to the work we do, the services we provide and the decisions we make as an organisation. We engage, update and share stories with our members through a variety of communication channels including email, our newsletters, our magazine Accord, and we seek feedback through surveys.

Our members are important to the organisation because they believe, as we do, in making our society a place where people with spinal cord injury and similar physical disabilities can achieve their goals, make choices about their own lives and live as independently as possible.

65%Male

35%Female

58.5% Members are also clients

41.5% Members only

1,063 TOTAL MEMBERS

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EVENTSAs part of Spinal Cord Injuries Australia (SCIA)’s commitment to social inclusivity, this year saw us consolidate our social activities under the umbrella SCIA Events.

Our entertainment program at Royal Rehab Ryde and Prince of Wales Hospital for patients in these spinal units, their families and friends, once again a great success. Patients were treated to a calendar of live music, guest speakers and other activities designed to relieve the boredom of spending weekends in hospital. These events provided patients with the opportunity to socialise and a rare chance to forget their treatment and rehabilitation for a few hours.

The SCIA Events calendar in Sydney proved really popular. A range of activities including nights at a comedy club, ice skating, archery and a cruise during the Vivid festival were some of the year’s highlights.

The team at SCIA hopes these events provide people with spinal cord injuries, their families and friends with opportunities to do something fun, social and active that they might not have considered doing themselves. All events are planned and researched by the SCIA team to ensure they are completely accessible, and the team has plans to include new locations in the coming year.

The events are for and by people with spinal cord injuries and other physical disabilities, and everyone is welcome to attend.

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PARTNERSWe collaborate and work with a variety of partners across our services and we are grateful for the opportunity to work with others who share our vision for people with spinal cord injuries. We are particularly grateful for the generosity of our corporate partners which give us financial and in-kind support that is invaluable for our work. Whether it’s promoting one of our campaigns via social media, giving us pro-bono legal advice, engaging staff in fundraising activities or directly funding one of our services, we couldn’t possibly do it without the support of our partners.

We’d like to thank and acknowledge the following individuals and organisations for their contribution to our work.

• Alliance Health

• ASG Group

• Australian Spinal Injury Alliance

• Bluestar Printing

• Catholic Club DOOLEYS

• Centre for Road Safety

• Clayton Utz

• Commonwealth Dept of Social Services

• Community Benefit Fund QLD

• Community Benefit Fund SA

• Edith Cowan University

• Ian Potter Foundation

• James N Kirby Foundation

• Julia Farr MS McLeod Benelovent Fund

• Just Better Care

• LotteryWest

• National Disability Services

• Newcastle Permanent

• Newman’s Own Foundation

• Northcott

• NRL

• NSW Department of Family & Community Services – Aging, Disability & Home Care

• NSW Department of Industry

• NSW Lifetime Care & Support Authority

• NSW Office of Social Impact Investment

• NSW Procurement, Office of Finance & Services

• NSW Rural Fire Services

• Rosalind Nicholson Trust

• Slater & Gordon

• Slater & Gordon Community Fund

• Spinal WA

• Sporting Wheelies & Disabled Association QLD

• Stream Solutions (Part of Toll Group)

• The Creative Zoo

• The Marian and EH Flack Trust

• Transport for NSW

• Victoria University

• Waratahs Rugby Pty Ltd

• Zoo Media

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STAFFThe team is dedicated to working with clients and members to achieve their goals. The team brings a great range of skills and expertise that ensure we exceed clients’expectations in every interaction.

Our team brings our mission and values to life for our members and clients and we are proud of the work they achieve every day.

This year, for the third time, we participated in the NDS Staff Engagement Survey run by Voice Project. This gives our team members the opportunity to voice their thoughts anonymous. With their feedback, we can improve our way of working to deliver the best for our members and clients as well as our staff.

We continue to invest in our team and provide opportunities for our staff to grow and develop in their roles, and within the organisation. We pride ourselves on our commitment to creating a safe and nurturing workplace and we promote a healthy work life balance where staff look after themselves.

We are also very grateful for the many volunteer hours our team and volunteers – both individuals and corporates – donate to SCIA.

In 2014/2015 we had 95 employees: 45% fulltime, 30% part time, 25% casual.

Of these, 55% were female, 45% were male and 42% have a disability. We have 50 volunteers.

95 staff employed by SCIA

45% Full time30% Part time25% Casual

55% Female 45% Male

42%have a

disability

volunteersSCIA

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STAFF

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Peter MurrayHead of Development

Peter joined SCIA in February 2010 to oversee four areas of the organisation: Geo and Data – an area delivering a key contract for Roads and Maritime Services, SCI Workforce – a registered Disability Employment Service assisting people with disabilities to find employment; Accommodation and Emergency Services – providing accommodation and emergency services for people with spinal cord injuries; and Walk On – our intensive exercise program designed to assist a person with spinal cord injury to maximise their functional recovery. Today, Peter heads up SCIA’s organisational development to ensure our services deliver the best outcomes for people with spinal cord injury and that SCIA is prepared for the changing landscape ahead.

[email protected]

Kierre WilliamsHead of Exercise Services

Kierre joined SCIA as a physiotherapist in 2009 and has led our Exercise Services since 2012. She has a passion to maximise the functional potential of a person with a neurological deficit by pushing the boundaries of their capacity through innovative and intensive exercise.Eercise Services has expanded significantly to offer a suite of services at the SCIA exercise clinic, that are tailored to the individual needs of the person with SCI. She is particularly proud of the positive energy in each of the gym environments. Kierre says clients constantly amaze her by putting in hard work and achieving awesome results.

She loves working with people with neurological conditions, ranging from very young toddlers through to very elderly adults and everyone in between.

[email protected]

Peter PerryChief Executive Officer

Peter joined as Corporate Services Manager in 2006 after 30 years at senior levels in both corporate and not-for-profit organisations, where he specialised in financial management, change management and human resources.

In 2008, Peter became CEO. He has promoted and supported innovation whilst making sure SCIA doesn’t lose touch with its roots and its proud history, and is constantly finding ways to better engage with members and the broader community. Peter has created a clear structure for the management team to meet the changes in disability funding ahead and will continue to lead SCIA with a clear vision ensuring people with SCI’s goals are at the heart of everything we do.

[email protected]

MANAGEMENT TEAM

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Jodie BurlingHead of Corporate Services

Jodie has a passion for working with not-for-profit organisations to provide effective back office support so their teams can thrive and continue to deliver innovative and quality services for people accessing their organisations.

Jodie began her career as a social welfare worker at a women’s refuge for the Salvation Army. She has worked for various organisations in both service delivery and HR/organisation development roles. Her most recent role prior to joining SCIA was as HR Manager at Matrix on Board.

Jodie was drawn to SCIA because of the diverse range of services we provide and the staff culture, which is intrinsically person-centred. She looks forward to continuing to build solid and effective solutions to support future growth for SCIA.

[email protected]

Melissa RussellHead of Customer Experience

Melissa’s career spanned multiple countries and sectors including government, United Nations and international and domestic corporates before she joined SCIA in 2015.

Melissa joined SCIA to be part of an organisation committed to making a real difference in the lives of others. After some years in the corporate world, she was keen to work in a role that had a clear purpose and a positive human impact.

As Head of Customer Experience, it is Melissa’s intention to build positive, collaborative working relationships with other SCIA managers and teams, so we can collectively understand and meet (even exceed!) the needs of SCIA’s community.

[email protected]

Fiona JacksonHead of Marketing & Fundraising

Fiona is an experienced fundraiser and marketer. She worked in London and Sydney as a journalist and later in advertising before moving into the not-for-profit sector 12 years ago. She has worked for a variety of charities including Alzheimer’s Research UK, World Vision, Muscular Dystrophy UK and Cure Brain Cancer Foundation.

Fiona is keen to increase current levels of fundraising and develop new revenue streams to fund more services in the community for people with spinal cord injury. She is passionate about social inclusion and wants to highlight this by increasing overall awareness of SCIA. Fiona says that with the changes in the disability sector firmly on the horizon, it is an exciting time to be part of the team at SCIA.

[email protected]

Chris NichollsHead of Operations

After serving in an airborne regiment of the British Army, Chris joined the corporate sector, specifically, News International. In 1998 he was transferred to Australia, and decided to immigrate. In 2000, whilst on his motorbike, a truck ran into Chris. This resulted in complete T6 paraplegia.

During his rehab Chris received peer support, where he learnt quickly that all was not lost. He credits seeing people getting on with and enjoying life as life changing for him.

In 2007, Chris joined the SCIA Peer Support. He enjoyed a number of roles before his current role as Head of Operations where he leads Peer Support, Emergency Services, Accommodation, and financial grants packages, TeamSafe, Events, Policy & Advocacy, Regional Services and Workforce.

[email protected]

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BOARD OF DIRECTORS

David Brawn

Meetings attended: 6

Director since 2006, Chairman 2007–2013

Finance and Audit Subcommittee + Board Development and Governance Subcommittee

David holds a Bachelor of Science in Physics and Maths from The University of London, a master’s degree in Business Studies from the London Business School, a Diploma with Order of Merit from the Australian Institute of Company Directors, and a Graduate Diploma in Energy and the Environment from Murdoch University. David is one of the longest-serving Directors of SCIA and has volunteered on many committees and sub-committees. He was CEO of Telstra eBusiness, a subsidiary of Telstra Corporation until he retired in 2003. David is a Past District Governor of Rotary District 9750.

*denotes a person with a physical disability

ChairmanBrad O’Hara


Director since 2010

Finance and Audit Subcommittee + CEO Liaison Subcommittee

Brad heads up NRMA’s Group Lifestyle and Entertainment programs. He is a recipient of the Government of NSW Medal for Community Service, a member of the Institute of Automotive Mechanical Engineers, and a member of the Australian Institute of Company Directors. Brad has more than 20 years of corporate and community experience, giving him a strong understanding of both sectors’ challenges and how they can work together on common goals.

CEO Liaison Subcommittee + Board Development and Governance Subcommittee

Dr Ed Watts*


Director 2013-2015, Chairman 2014–June 2015

Ed was a Senior Lecturer in Applied Finance and Actuarial Studies at Macquarie University when he passed away in June 2015. Ed performed various governance roles within the University and was a member of the University Senate. Ed was particularly interested in government policy and services that impact the capacity of people with disabilities to live fulfilling lives. Ed was active with a number of not-for-profit organisations in the disability sector, and he brought this expertise to the SCIA Board.

Director & PresidentJoan Hume*


Director since 2012

Members’ Issues Subcommittee + Board Development and Governance Subcommittee

Joan holds a Bachelor of Arts Dip Ed. - MA from The University of Sydney. Joan is committed to promoting the rights and full participation of people with disabilities. She was awarded the OAM in 1982; the Australian Human Rights Awards in 1991 – Print Magazine category for A Portfolio of Writings promoting the rights of people with disabilities; and the Australian Achievement Award in 1994 for Media Guidelines on appropriate language about people with disabilities. Joan actively assists SCIA with her skills and expertise in these areas.

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Anna-Maria is Director of Policy to the Hon Bill Shorten MP, Leader of the Opposition. She is a neuroscientist completing her undergraduate and post-graduate training at the University of Melbourne and the Mario Research Institute, Milan. Anna-Maria is committed to social justice, equity and the mission of SCIA. Anna-Maria was formerly General Manager of Questacon, the National Science and Technology Centre. She has held advisory roles and been involved in policy development in both social and economic portfolios in Federal Government and the Opposition.

Anna-Maria Arabia

Director since 2012

CEO Liaison Subcommittee

David O’Brien*


Director since 1996

Finance and Audit Subcommittee

David holds a Bachelor of Business Administration and currently works for the Audit Office of NSW. David became a member of SCIA following an accident that left him with quadriplegia. His experiences of living with a disability and working in the accounting & auditing sector give him the necessary skills to contribute to the organisation. David believes it is important that the disabled become more involved with the able-bodied members making the decisions that will affect them.


Stewart Calerwood

Director since 2012

CEO Liaison Subcommittee

Stewart is a Director at Ord Minnett. He has a corporate background in the financial sector with more than 25 years’ experience in London and Australia. Stewart suffered a spinal cord injury in 1994, however intensive therapy in a spinal unit meant his paralysis was only temporary. Stewart uses his corporate and financial background to bring the needs of SCIA and our members to the attention of the corporate sector. He is dedicated to working with SCIA, an organisation that is passionate about transforming lives.

Tony Varrall*


Director since 2007, President 2012–2014

Finance and Audit Subcommittee + Board Development and Governance Subcommittee

Tony worked as a high school teacher for 25 years before he retired in 2005. Tony was studying Industrial Arts High School Teaching when he had a motorbike accident that left him with quadriplegia. Tony was a member of the Kuringai Council’s Access Committee from 2000 until 2003. In 2006, Tony became an ambassador for SCIA and he joined the Board in 2007. Tony took over the role of President following the passing of President David Brice in 2012.

Members’ Issues Subcommittee

Richard Klinger*


Director since 1997(excluding 2005–7)

Richard has a background in civil construction and engineering and is the Managing Director of equibuilt, a building services company. Richard was Chairman of SCIA from 1998 – 2001, President from 1999 – 2000, and a member of the Community Housing Advisory Committee from 2000 – 2001. He finds it most rewarding to be involved with the SCIA team of dynamic and committed people who provide services that make a difference to the lives of people with spinal cord injuries - keeping their needs and aspirations firmly on the policy agenda.

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GOVERNANCESpinal Cord Injuries Australia places a very strong emphasis on its governance practices. Apart from being the right thing to do, this is driven by a belief that as a charity, which relies on the support of a range of community stakeholders, the organisation needs to operate to the highest possible standards in order to earn and maintain the trust that has been placed in it by its various partners.

This desire to achieve best practice governance standards is demonstrated as follows:

1. The SCIA Board, which has a majority of people with a severe physical disability, meets every month and ensures that the organisation is constantly true to and focused on its Vision, Mission, and strategic plans.

2. There are four Board subcommittees, whose membership can include directors, staff members, and external individuals; these subcommittees meet quarterly, and focus on particular aspects of the organisation’s activities, as follows:

a. Members’ Issues: this committee focuses on ensuring that the needs of members are heard and acted on;

b. Board Development and Governance: this committee focuses on ensuring that the organisation’s Board and governance practices are continually evolving and are at the highest possible level;

c. Finance and Audit: this committee ensures that the organisation’s financial performance and sustainability are assured; and

d. CEO Liaison: this committee liaises with and oversees the CEO to ensure that the organisation is being led and managed in accordance with its Vision, Mission and strategic plans.

a. Risk Management Framework: this framework, which is reviewed at least annually, identifies all key risks facing the organisation, and seeks to mitigate those risks as far as is reasonable or possible;

b. Succession Planning: succession plans are in place for the CEO’s role, and work is underway to develop succession plans for all key management positions; and

c. Reserves Policy: this policy seeks to provide a rationale for the level of reserves being held by the organisation, and to ensure that this is updated as circumstances change.

3. The organisation has a range of frameworks and policies to guide its activities at a macro level, including:

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FINANCIAL REVIEWStatement of Financial PositionFor the year ended 30 June 2015

Spinal Cord Injuries Australia ABN: 93 001 263 734

Statement of Financial Position As At 30 June 2015

The accompanying notes form part of these financial statements. 9

Note2015

$ 2014

$

ASSETS

CURRENT ASSETS

Cash and cash equivalents 4 481,120 1,736,319 Trade and other receivables 5 541,788 510,937 Financial assets 6 2,621,522 2,530,873 TOTAL CURRENT ASSETS

3,644,430 4,778,129 NON-CURRENT ASSETS

Financial assets 6 483,065 513,223 Property, plant and equipment 7 1,643,360 909,348 TOTAL NON-CURRENT ASSETS

2,126,425 1,422,571 TOTAL ASSETS

5,770,855 6,200,700

LIABILITIES

CURRENT LIABILITIES

Trade and other payables 8 827,758 816,968 Short-term provisions 9 633,918 634,632 TOTAL CURRENT LIABILITIES

1,461,676 1,451,600 NON-CURRENT LIABILITIES

Long-term provisions 9 67,679 63,356 TOTAL NON-CURRENT LIABILITIES

67,679 63,356 TOTAL LIABILITIES

1,529,355 1,514,956 NET ASSETS

4,241,500 4,685,744

EQUITY

Reserves 349,026 412,865 Retained Surpluses 3,892,474 4,272,879 TOTAL EQUITY

4,241,500 4,685,744

*The notes referenced in the 2014/15 Financial Review appear in the full Financial Statement and can be found at scia.org.au/annual-report.

*

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Statement of Profit or Loss and Other Comprehensive IncomeFor the year ended 30 June 2015Spinal Cord Injuries Australia ABN: 93 001 263 734

Statement of Profit or Loss and Other Comprehensive Income For the Year Ended 30 June 2015


Note2015

$ 2014

$ Revenue 2 8,203,547 7,991,691 Other income 2 10,673 98,183 Community development expenses (3,099,442) (3,115,165) Community services expenses (3,229,629) (3,085,274) Direct costs of fundraising (77,824) (90,152) Administration and marketing (2,187,731) (2,056,752)

(Deficit)/Surplus before income tax

(380,406) (257,469) Income tax expense - -

(Deficit)/Surplus for the year

(380,406) (257,469)

Other comprehensive income:

Profit/(Loss) on available for sale investments (63,838) 148,599

Other comprehensive income for the year

(63,838) 148,599

Total comprehensive income for the year

(444,244) (108,870)

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Statement of Cash FlowsFor the year ended 30 June 2015

Spinal Cord Injuries Australia ABN: 93 001 263 734

Statement of Cash Flows For the Year Ended 30 June 2015


Note2015

$ 2014

$

CASH FLOWS FROM OPERATING ACTIVITIES:

Receipts from customers 2,964,986 2,540,471 Payments to suppliers and employees (8,231,840) (7,956,614) Donations received 756,356 994,401 Interest received 94,307 108,753 Receipt from grants 4,210,366 4,191,644 Net cash (used in)/provided by operating activities (205,825) (121,345)

CASH FLOWS FROM INVESTING ACTIVITIES:

Proceeds from sale of plant and equipment 98,205 74,700 Purchase of property, plant and equipment (1,147,579) (229,685) Net cash used in investing activities

(1,049,374) (154,985)

CASH FLOWS FROM FINANCING ACTIVITIES:

Net (decrease)/increase in cash and cash equivalents held (1,255,199) (276,330) Cash and cash equivalents at beginning of year 1,736,319 2,012,649 Cash and cash equivalents at end of financial year 4 481,120 1,736,319

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Independent Audit Report to the members of Spinal Cord Injuries Australia

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Opinion

In our opinion the financial report of Spinal Cord Injuries Australia is in accordance with the Corporations Act 2001, including:

(a) giving a true and fair view of the company’s financial position as at 30 June 2015 and of its performance for the year ended on that date; and

(b) complying with Australian Accounting Standards - Reduced Disclosure Requirements and the Corporations Regulations 2001.

Emphasis of Matter

We draw attention to Note 1 to the financial statements which describe the revenue recognition policy of Spinal Cord Injuries Australia, including the limitations that exist in relation to the recording of cash receipts from collections. Revenue from this source represents $126,373 which is 1.5% of Spinal Cord Injuries Australia overall revenue. Our opinion is unmodified in respect of this matter.

PKF SCOTT TOBUTT Chartered Accountants Partner

Dated: 27 October 2015

Sydney, NSW


26

Opinion




Emphasis of Matter




Sydney, NSW


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Report on the Financial Report

We have audited the accompanying financial report of Spinal Cord Injuries Australia, which comprises the statement of financial position as at 30 June 2015, the statement of profit or loss and other comprehensive income, statement of changes in equity and statement of cash flows for the year then ended, notes comprising a summary of significant accounting policies and other explanatory information, and the directors' declaration.

Directors' Responsibility for the Financial Report

The directors of the company are responsible for the preparation of the financial report that gives a true and fair view in accordance with Australian Accounting Standards - Reduced Disclosure Requirements and the Corporations Act 2001 and for such internal control as the directors determine is necessary to enable the preparation of the financial report that gives a true and fair view and is free from material misstatement, whether due to fraud or error.

Auditor’s Responsibility

Our responsibility is to express an opinion on the financial report based on our audit. We conducted our audit in accordance with Australian Auditing Standards. Those standards require that we comply with relevant ethical requirements relating to audit engagements and plan and perform the audit to obtain reasonable assurance about whether the financial report is free from material misstatement.

An audit involves performing procedures to obtain audit evidence about the amounts and disclosures in the financial report. The procedures selected depend on the auditor’s judgement, including the assessment of the risks of material misstatement of the financial report, whether due to fraud or error. In making those risk assessments, the auditor considers internal control relevant to the company’s preparation of the financial report that gives a true and fair view in order to design audit procedures that are appropriate in the circumstances, but not for the purpose of expressing an opinion on the effectiveness of the company’s internal control. An audit also includes evaluating the appropriateness of accounting policies used and the reasonableness of accounting estimates made by the directors, as well as evaluating the overall presentation of the financial report.

We believe that the audit evidence we have obtained is sufficient and appropriate to provide a basis for our audit opinion.

Independence

In conducting our audit, we have complied with the independence requirements of the Corporations Act 2001. We confirm that the independence declaration required by the Corporations Act 2001, which has been given to the directors of Spinal Cord Injuries Australia, would be in the same terms if given to the directors as at the time of this auditor’s report.

PKF International Limited administers a network of legally independent firms which carry on separate business under the PKF Name.

PKF International Limited is not responsible for the acts or omissions of individual member firms of the network.

For office locations visit www.pkf.com.au

Sydney

Level 8, 1 O’Connell StreetSydney NSW 2000 Australia GPO Box 5446 Sydney NSW 2001

p +61 2 8346 6000 f +61 2 8346 6099

PKF(NS) Audit & Assurance Limited Partnership

ABN 91 850 861 839

Liability limited by a scheme

approved under Professional

Standards Legislation

Newcastle

755 Hunter Street Newcastle West NSW 2302 Australia PO Box 2368 Dangar NSW 2309

p +61 2 4962 2688 f +61 2 4962 3245


25









Independence





Sydney


p +61 2 8346 6000 f +61 2 8346 6099


ABN 91 850 861 839




Newcastle


p +61 2 4962 2688 f +61 2 4962 3245


25









Independence





Sydney


p +61 2 8346 6000 f +61 2 8346 6099


ABN 91 850 861 839




Newcastle


p +61 2 4962 2688 f +61 2 4962 3245


25









Independence





Sydney


p +61 2 8346 6000 f +61 2 8346 6099


ABN 91 850 861 839




Newcastle


p +61 2 4962 2688 f +61 2 4962 3245


25









Independence





Sydney


p +61 2 8346 6000 f +61 2 8346 6099


ABN 91 850 861 839




Newcastle


p +61 2 4962 2688 f +61 2 4962 3245


25









Independence





Sydney


p +61 2 8346 6000 f +61 2 8346 6099


ABN 91 850 861 839




Newcastle


p +61 2 4962 2688 f +61 2 4962 3245


25









Independence





Sydney


p +61 2 8346 6000 f +61 2 8346 6099


ABN 91 850 861 839




Newcastle


p +61 2 4962 2688 f +61 2 4962 3245


25









Independence





Sydney


p +61 2 8346 6000 f +61 2 8346 6099


ABN 91 850 861 839




Newcastle


p +61 2 4962 2688 f +61 2 4962 3245


25









Independence





Sydney


p +61 2 8346 6000 f +61 2 8346 6099


ABN 91 850 861 839




Newcastle


p +61 2 4962 2688 f +61 2 4962 3245


25









Independence





Sydney


p +61 2 8346 6000 f +61 2 8346 6099


ABN 91 850 861 839




Newcastle


p +61 2 4962 2688 f +61 2 4962 3245


25









Independence





Sydney


p +61 2 8346 6000 f +61 2 8346 6099


ABN 91 850 861 839




Newcastle


p +61 2 4962 2688 f +61 2 4962 3245


26

Opinion




Emphasis of Matter




Sydney, NSW


26

Opinion




Emphasis of Matter




Sydney, NSW


26

Opinion




Emphasis of Matter




Sydney, NSW


26

Opinion




Emphasis of Matter




Sydney, NSW

National Head Office:1 Jennifer Street Little Bay NSW 2036

1800 819 [email protected]

/spinalcordinjuriesaustralia

/spinalcordinjuriesau

/SCIAust

Documents

Spinal Cord Injuries Australia Annual Report 2014 - 2015