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Specification
Edexcel Level 3 Diploma in Property (Sale of Residential Property) (QCF)
Issue 2
For first registration April 2011
Edexcel competence-based qualifications
Edexcel, a Pearson company, is the UK’s largest awarding organisation offering vocational and academic qualifications and testing, to employers, training providers, colleges, schools, and other places of learning in the UK, and in over 85 countries worldwide.
Our specialist suite of qualifications include NVQs, Apprenticeships, WorkSkills, Functional Skills, Foundation Learning, as well as our exclusive range of BTECs, from entry level right through to Higher National Diplomas.
This specification is Issue 2. Key changes are sidelined. We will inform centres of any changes to this issue. The latest issue can be found on the Edexcel website: www.edexcel.com
References to third party material made in this specification are made in good faith. Edexcel does not endorse, approve or accept responsibility for the content of materials, which may be subject to change, or any opinions expressed therein. (Material may include textbooks, journals, magazines and other publications and websites.)
Authorised by Roger Beard Prepared by Thomas Gudgeon
Publications Code N027079
All the material in this publication is copyright © Edexcel Limited 2011
Contents
Qualification titles covered by this specification 1
Key features of the Edexcel Level 3 Diploma in Property (Sale of Residential Property) (QCF) 3
What is the purpose of this qualification? 3
Who is this qualification for? 3
What are the benefits of these qualifications to the learner and employer? 3
What are the potential job roles for those working towards these qualifications? 3
What progression opportunities are available to learners who achieve these qualifications? 4
What is the qualification structure for the Edexcel Level 3 Diploma in Property (Sale of Residential Property) (QCF)? 5
How are the qualifications graded and assessed? 7
Assessment principles 7
Types of evidence 8
Centre recognition and approval 9
Centre recognition 9
Approvals agreement 9
Quality assurance 9
What resources are required to deliver these qualifications? 9
Unit format 10
Units 11
Unit 1: Reduce Risks to Health and Safety in the Workplace 13
Unit 2: Maintain the Security of Individuals and Property in a Property Environment 17
Unit 3: Understanding Professional Conduct in a Property Environment 23
Unit 4: Understanding Legislation, Guidelines, Codes of Practice and Statutory Information in Residential Sales 25
Unit 5: Implement and Review Marketing Activities for the Sale of Properties 31
Unit 6: Match and Promote Properties to Individuals 39
Unit 7: Negotiate the sale of properties in England, Wales and Northern Ireland 45
Unit 8: Monitor Changes and Assess their Impact in the Local Property Market 53
Unit 9: Undertaking Market Appraisals and Advising on the Presentation of Properties 59
Unit 10: Obtain Instructions and Agree Marketing Activities for Properties 67
Unit 11: Produce Marketing Materials for Individual Properties (Residential Sales) 75
Unit 12: Conduct Accompanied Visits Around Local Property Areas 81
Unit 13: Conduct Accompanied Visits Around Development Sites 89
Unit 14: Conduct Accompanied Viewings of Properties 97
Unit 15: Qualify Prospective Buyers of Property 103
Unit 16: Progress Sales of Residential Property 109
Unit 17: Progress the Part-exchange of Properties 117
Unit 18: Agree Specifications for New Properties with Buyers 123
Unit 19: Hand Over New Properties to Buyers 129
Unit 20: Provide After-sales Support to Buyers of Residential Property 135
Unit 21: Develop Marketing Materials for the Promotion of Residential Property Services 139
Unit 22: Employment Rights and Responsibilities in the Facilities Management, Housing and Property Sectors 147
Unit 23: Develop Yourself in the Job Role 151
Further information 155
Useful publications 155
How to obtain National Occupational Standards 155
Professional development and training 156
Annexe A: Progression pathways 157
The Edexcel qualification framework for the sale of residential property sector 157
Annexe B: Quality assurance 159
Key principles of quality assurance 159
Quality assurance processes 159
Annexe C: Centre certification and registration 161
What are the access arrangements and special considerations for the qualifications in this specification? 161
Annexe D: Assessment principles 163
N027079 –
Spec
ific
atio
n –
Edex
cel Le
vel 3 D
iplo
ma
in P
roper
ty
(Sal
e of
Res
iden
tial
Pro
per
ty)
(QCF)
– I
ssue
2 –
April 2011 ©
Edex
cel Li
mited
2011
1
Qual
ific
atio
n t
itle
s co
vere
d b
y th
is s
pec
ific
atio
n
This
spec
ific
atio
n g
ives
you t
he
info
rmation y
ou n
eed t
o o
ffer
the
Edex
cel Le
vel 3 D
iplo
ma in P
roper
ty
(Sal
e of Res
iden
tial
Pro
per
ty)
(QCF)
:
Qu
alifi
cati
on
tit
le
Qu
alifi
cati
on
A
ccre
dit
ati
on
N
um
ber
(QA
N)
Acc
red
itati
on
st
art
date
Edex
cel Le
vel 3 D
iplo
ma
in P
roper
ty (
Sal
e of
Res
iden
tial Pr
oper
ty)
(QCF)
600/1
285/7
01/0
4/1
1
This
qual
ific
atio
n h
as
bee
n a
ccre
dited
within
the
Qual
ific
ations
and C
redit F
ram
ework
(Q
CF)
and is
elig
ible
for
public
fundin
g a
s det
erm
ined
by
the
Dep
artm
ent
for
Educa
tion (
DfE
) under
Sec
tions
96 a
nd 9
7 o
f th
e Le
arnin
g a
nd S
kills
Act
2000.
The
qual
ific
atio
n t
itle
lis
ted a
bove
fea
ture
s in
the
fundin
g lis
ts p
ublis
hed
annual
ly b
y th
e D
fE a
nd t
he
regula
rly
updat
ed w
ebsi
te.
They
will
als
o a
ppea
r on t
he
Learn
ing A
ims
Dat
abase
(LA
D),
wher
e re
leva
nt.
You s
hould
use
the
QCF
Qualif
icat
ion A
ccre
ditat
ion N
um
ber
(Q
AN
), w
hen
you w
ish t
o s
eek
public
fundin
g for
your
learn
ers.
Each
unit w
ithin
a q
ualif
ication w
ill a
lso h
ave
a u
niq
ue
QC
F re
fere
nce
num
ber
, w
hic
h is
liste
d in t
his
spec
ific
atio
n.
The
QCF
qual
ific
atio
n t
itle
and u
nit r
efer
ence
num
ber
s w
ill a
ppea
r on t
he
lear
ner
s’ f
inal
cer
tifica
tion d
ocu
men
t. L
earn
ers
nee
d t
o
be
made
aw
are
of th
is w
hen
they
are
rec
ruited
by
the
centr
e an
d r
egis
tere
d w
ith E
dex
cel.
N027079 –
Spec
ific
ation –
Edex
cel Le
vel 3 D
iplo
ma
in P
roper
ty
(Sal
e of
Res
iden
tial
Pro
per
ty)
(QCF)
– I
ssue
2 –
April 2011 ©
Edex
cel Li
mited
2011
2 Thes
e titles
rep
lace
the
follo
win
g q
ual
ific
atio
ns
from
01/0
4/2
011:
Qu
alifi
cati
on
tit
le
Qu
alifi
cati
on
A
ccre
dit
ati
on
N
um
ber
(QA
N)
Acc
red
itati
on
st
art
date
Edex
cel Le
vel 3 D
iplo
ma
in P
roper
ty (
Sal
e of
Res
iden
tial Pr
oper
ty)
(QCF)
500/9
436/1
01/0
6/1
0
N027079 – Specification – Edexcel Level 3 Diploma in Property (Sale of Residential Property) (QCF) – Issue 2 – April 2011 © Edexcel Limited 2011
3
Key features of the Edexcel Level 3 Diploma in Property (Sale of Residential Property) (QCF)
These qualifications:
is nationally recognised
is based on the Sale of Residential Property National Occupational Standards (NOS). The NOS, assessment principles and qualification structure(s) are owned by Asset Skills.
The Edexcel Level 3 Diploma in Property (Sale of Residential Property) has been approved as required for the Sale of Residential Property Apprenticeship framework.
What is the purpose of this qualification?
This qualification has been designed for those working in the sale of residential property. It aims to provide a suitable qualification that will allow individuals to demonstrate their competence and understanding against a clear set of standards based on the needs of the industry.
Who is this qualification for?
This qualification is for all learners aged 16 and above who are capable of reaching the required standards.
Edexcel’s policy is that the qualifications should:
be free from any barriers that restrict access and progression
ensure equality of opportunity for all wishing to access the qualifications.
What are the benefits of these qualifications to the learner and employer?
This qualification requires individuals to demonstrate competence against National Occupational Standards (NOS) which are based on the needs of the sale of residential property industry as defined by Asset Skills, the Sector Skills Council. As such it contributes to the development of skilled labour in the sector. This qualification may contribute towards the competence element of an Apprenticeship.
What are the potential job roles for those working towards these qualifications?
estate agent
N027079 – Specification – Edexcel Level 3 Diploma in Property (Sale of Residential Property) (QCF) – Issue 2 – April 2011 © Edexcel Limited 2011
4
What progression opportunities are available to learners who achieve these qualifications?
This qualification makes up part of the apprenticeship framework for the sale of residential property. It supports and offers opportunities for progression to further related qualifications such as the Edexcel Level 3, 4 and 5 Management NVQs.
Further information is available in Annexe A.
N027079 – Specification – Edexcel Level 3 Diploma in Property (Sale of Residential Property) (QCF) – Issue 2 – April 2011 © Edexcel Limited 2011
5
What is the qualification structure for the Edexcel Level 3 Diploma in Property (Sale of Residential Property) (QCF)?
Individual units can be found in the Units section. The QCF level and credit value are given on the first page of each unit.
Learners must achieve a minimum of 37 credits, 24 from group A and 13 from group B.
Apprentices must achieve a minimum of 41 credits, 24 from group A, 13 from group B and four from group C.
Units T/601/3146 and A/601/3147 from group C are a forbidden combination.
Core qualification
Group A
Unit 1: M/600/2775 – Reduce Risks to Health and Safety in the Workplace
Unit 2: J/601/2972 – Maintain the Security of Individuals and Property in a Property Environment
Unit 3: T/601/2949 – Understanding Professional Conduct in a Property Environment
Unit 4: A/601/2967 – Understanding Legislation, Guidelines, Codes of Practice and Statutory Information in Residential Sales
Unit 5: M/601/3145 – Implement and Review Marketing Activities for the Sale of Properties
Unit 6: Y/601/3110 – Match and Promote Properties to Individuals
Unit 7: F/601/3148 – Negotiate the sale of properties in England, Wales and Northern Ireland
Group B
Unit 8: J/601/3068 – Monitor Changes and Assess their Impact in the Local Property Market
Unit 9: J/601/3071 – Undertaking Market Appraisals and Advising on the Presentation of Properties
Unit 10: Y/601/3107 – Obtain Instructions and Agree Marketing Activities for Properties
Unit 11: H/601/3109 – Produce Marketing Materials for Individual Properties (Residential Sales)
Unit 12: T/601/3146 – Conduct Accompanied Visits Around Local Property Areas Barred unit: A/601/3147 – Conduct Accompanied Visits Around Development Sites.
N027079 – Specification – Edexcel Level 3 Diploma in Property (Sale of Residential Property) (QCF) – Issue 2 – April 2011 © Edexcel Limited 2011
6
Unit 13: A/601/3147 – Conduct Accompanied Visits Around Development Sites Barred unit: T/601/3146 – Conduct Accompanied Visits Around Local Property Areas.
Unit 14: J/601/3121 – Conduct Accompanied Viewings of Properties
Unit 15: L/601/3153 – Qualify Prospective Buyers of Property
Unit 16: Y/601/3155 – Progress Sales of Residential Property
Unit 17: H/601/3160 – Progress the Part-exchange of Properties
Unit 18: K/601/3161 – Agree Specifications for New Properties with Buyers
Unit 19: J/601/3166 – Hand Over New Properties to Buyers
Unit 20: H/601/3174 – Provide After-sales Support to Buyers of Residential Property
Unit 21: M/601/3212 – Develop Marketing Materials for the Promotion of Residential Property Services
Additional units for apprentices
Group C
Unit 22: A/502/7524 – Employment rights and responsibilities in the Facilities Management. Housing and Property Sector
Unit 23: R/600/6351 – Develop Yourself in the Job Role
N027079 – Specification – Edexcel Level 3 Diploma in Property (Sale of Residential Property) (QCF) – Issue 2 – April 2011 © Edexcel Limited 2011
7
How are the qualifications graded and assessed?
The overall grade for each qualification is a ‘pass’. The learner must achieve all the required units within the specified qualification structure.
To pass a unit the learner must:
achieve all the specified learning outcomes
satisfy all the assessment criteria by providing sufficient and valid evidence for each criterion
show that the evidence is their own.
The qualifications are designed to be assessed:
in the workplace or
in conditions resembling the workplace, as specified in the assessment principles for the sector, or
as part of a training programme.
Assessment principles
The assessment principles for this qualification have been included in Annexe D. They have been developed by Asset Skills in partnership with employers, training providers, awarding organisations and the regulatory authorities. The assessment principles includes details on:
criteria for defining realistic working environments
roles and occupational competence of assessors, expert witnesses, internal verifiers and standards verifiers
quality control of assessment
evidence requirements.
Evidence of competence may come from:
current practice where evidence is generated from a current job role
a programme of development where evidence comes from assessment opportunities built into a learning/training programme whether at or away from the workplace
the Recognition of Prior Learning (RPL) where a learner can demonstrate that they can meet the assessment criteria within a unit through knowledge, understanding or skills they already possess without undertaking a course of learning. They must submit sufficient, reliable and valid evidence for internal and standards verification purposes. RPL is acceptable for accrediting a unit, several units or a whole qualification
a combination of these.
N027079 – Specification – Edexcel Level 3 Diploma in Property (Sale of Residential Property) (QCF) – Issue 2 – April 2011 © Edexcel Limited 2011
8
It is important that the evidence is:
Valid relevant to the standards for which competence is claimed
Authentic produced by the learner
Current sufficiently recent to create confidence that the same skill, understanding or knowledge persist at the time of the claim
Reliable indicates that the learner can consistently perform at this level
Sufficient fully meets the requirements of the standards.
Types of evidence
To successfully achieve a unit the learner must gather evidence which shows that they have met the required standard in the assessment criteria. Evidence can take a variety of different forms including the following examples:
direct observation of the learner’s performance by their assessor
outcomes from oral or written questioning
products of the learner’s work
personal statements and/or reflective accounts
outcomes from simulation, where permitted by the assessment principles
professional discussion
assignment, project/case studies
authentic statements/witness testimony
expert witness testimony
reflective accounts
evidence of Recognition of Prior Learning.
Learners can use one piece of evidence to prove their knowledge, skills and understanding across different assessment criteria and/or across different units. It is, therefore, not necessary for learners to have each assessment criterion assessed separately. Learners should be encouraged to reference the assessment criteria to which the evidence relates.
Evidence must be made available to the assessor, internal verifier and Edexcel standards verifier. A range of recording documents is available on the Edexcel website www.edexcel.com. Alternatively, centres may develop their own.
N027079 – Specification – Edexcel Level 3 Diploma in Property (Sale of Residential Property) (QCF) – Issue 2 – April 2011 © Edexcel Limited 2011
9
Centre recognition and approval
Centre recognition
Centres that have not previously offered Edexcel qualifications need to apply for and be granted centre recognition as part of the process for approval to offer individual qualifications. New centres must complete both a centre recognition approval application and a qualification approval application.
Existing centres will be given ‘automatic approval’ for a new qualification if they are already approved for a qualification that is being replaced by the new qualification and the conditions for automatic approval are met. Centres already holding Edexcel approval are able to gain qualification approval for a different level or different sector via Edexcel online.
Approvals agreement
All centres are required to enter into an approvals agreement which is a formal commitment by the head or principal of a centre to meet all the requirements of the specification and any linked codes or regulations. Edexcel will act to protect the integrity of the awarding of qualifications, if centres do not comply with the agreement. This could result in the suspension of certification or withdrawal of approval.
Quality assurance
Detailed information on Edexcel’s quality assurance processes is given in Annexe B.
What resources are required to deliver these qualifications?
This qualification is designed to support learners working in the sale of residential property sector. Physical resources need to support the delivery of the qualifications and the assessment of the learning outcomes and must be of industry standard. Centres must meet any specific resource requirements outlined in Annexe D: Assessment principles. Staff assessing the learner must meet the requirements within the overarching assessment principles for the sector.
N027079 – Specification – Edexcel Level 3 Diploma in Property (Sale of Residential Property) (QCF) – Issue 2 – April 2011 © Edexcel Limited 2011
10
Unit format
Each unit in this specification contains the following sections.
Unit title:
Unit reference number:
QCF level:
Credit value:
Guided learning hours:
Unit summary:
Assessment requirements/evidence requirements:
Assessment methodology:
Learning outcomes:
Assessment criteria:
Evidence type:
Portfolio reference:
Date:
The unit title is accredited on the QCF and this form of words will appear on the learner’s Notification of Performance (NOP).
All units and qualifications within the QCF have a level assigned to them, which represents the level of achievement. There are nine levels of achievement, from Entry level to level 8. The level of the unit has been informed by the QCF level descriptors and, where appropriate, the NOS and/or other sector/professional.
All units have a credit value. The minimum credit value is one, and credits can only be awarded in whole numbers. Learners will be awarded credits when they achieve the unit.
A notional measure of the substance of a qualification. It includes an estimate of the time that might be allocated to direct teaching or instruction, together with other structured learning time, such as directed assignments, assessments on the job or supported individual study and practice. It excludes learner-initiated private study.
This provides a summary of the purpose of the unit.
The assessment/evidence requirements are determined by the SSC. Learners must provide evidence for each of the requirements stated in this section.
Learning outcomes state exactly what a learner should know, understand or be able to do as a result of completing a unit.
The assessment criteria of a unit specify the standard a learner is expected to meet to demonstrate that a learning outcome, or a set of learning outcomes, has been achieved.
Learners must reference the type of evidence they have and where it is available for quality assurance purposes. The learner can enter the relevant key and a reference. Alternatively, the learner and/or centre can devise their own referencing system.
This provides a summary of the assessment methodology to be used for the unit.
The learner should use this box to indicate where the evidence can be obtained eg portfolio page number.
The learner should give the date when the evidence has been provided.
This code is a unique reference number for the unit.
N027079 – Specification – Edexcel Level 3 Diploma in Property (Sale of Residential Property) (QCF) – Issue 2 – April 2011 © Edexcel Limited 2011
11
Units
N027079 – Specification – Edexcel Level 3 Diploma in Property (Sale of Residential Property) (QCF) – Issue 2 – April 2011 © Edexcel Limited 2011
12
N027079 – Specification – Edexcel Level 3 Diploma in Property (Sale of Residential Property) (QCF) – Issue 2 – April 2011 © Edexcel Limited 2011
13
Unit 1: Reduce Risks to Health and Safety in the Workplace
Unit reference number: M/600/2775
QCF level: 2
Credit value: 3
Guided learning hours: 25
Unit summary
This unit is about reducing risks to health and safety in the workplace. It is about appreciating significant risks in the workplace and knowing how to identify and deal with them.
Assessment principles
Please refer to Asset Skills Assessment principles in Annexe D.
Assessment methodology
This unit is assessed in the workplace or in conditions resembling the workplace. Learners can enter the types of evidence they are presenting for assessment and the submission date against each assessment criterion. Alternatively, centre documentation should be used to record this information.
N027079 –
Spec
ific
ation –
Edex
cel Le
vel 3 D
iplo
ma
in P
roper
ty
(Sal
e of
Res
iden
tial
Pro
per
ty)
(QCF)
– I
ssue
2 –
April 2011 ©
Edex
cel Li
mited
2011
14
Lear
nin
g ou
tcom
es a
nd a
sses
smen
t cr
iter
ia
Learn
ing
ou
tco
mes
Ass
ess
men
t cr
iteri
a
Evid
en
ce
typ
e
Po
rtfo
lio
re
fere
nce
D
ate
1
Know
about
thei
r org
anis
atio
n’s
hea
lth a
nd
safe
ty p
roce
dure
s
1.1
D
escr
ibe
thei
r re
sponsi
bili
ties
and leg
al d
uties
for
hea
lth a
nd s
afe
ty in t
he
work
pla
ce
1.2
Id
entify
res
ponsi
bili
ties
and leg
al d
uties
for
hea
lth
and s
afe
ty s
pec
ific
to t
hei
r ow
n job r
ole
1.3
N
ame
and loca
te t
he
per
son r
esponsi
ble
for
hea
lth
and s
afe
ty in t
hei
r ar
ea o
f w
ork
1.4
D
escr
ibe
wher
e an
d w
hen
to g
et a
dditio
nal
hea
lth
and s
afe
ty a
ssis
tance
1.5
G
ive
reaso
ns
why
it is
import
ant
to follo
w
man
ufa
cture
rs’ in
stru
ctio
ns
for
the
safe
use
of
equip
men
t m
ater
ials
and p
roduct
s
2
Know
how
to iden
tify
the
haz
ards
in t
he
work
pla
ce
2.1
D
efin
e th
e te
rm ‘haz
ard
’
2.2
G
ive
exam
ple
s of haz
ards
whic
h c
ould
exi
st in t
he
work
pla
ce a
nd t
he
safe
work
ing p
ract
ices
whic
h
should
be
follo
wed
and iden
tify
those
spec
ific
to
thei
r ow
n job r
ole
2.3
G
ive
reas
ons
why
it is
import
ant
to r
emai
n a
lert
to
the
pre
sence
of haza
rds
in t
he
whole
work
pla
ce
2.4
D
escr
ibe
why
per
sonal
pre
senta
tion a
nd b
ehav
iour
is im
port
ant
in m
ainta
inin
g h
ealth a
nd s
afe
ty in t
he
work
pla
ce
N027079 –
Spec
ific
atio
n –
Edex
cel Le
vel 3 D
iplo
ma
in P
roper
ty
(Sal
e of
Res
iden
tial
Pro
per
ty)
(QCF)
– I
ssue
2 –
April 2011 ©
Edex
cel Li
mited
2011
15
Learn
ing
ou
tco
mes
Ass
ess
men
t cr
iteri
a
Evid
en
ce
typ
e
Po
rtfo
lio
re
fere
nce
D
ate
3
Know
how
to e
valu
ate
risk
s in
the
work
pla
ce
3.1
D
efin
e th
e te
rm ‘risk
’
3.2
G
ive
reaso
ns
why
they
should
dea
l w
ith o
r re
port
risk
s
3.3
D
escr
ibe
pro
cedure
s fo
r re
port
ing r
isks
whic
h t
hey
ar
e unab
le t
o d
eal w
ith
3.4
D
escr
ibe
the
risk
s to
the
envi
ronm
ent
whic
h m
ay
be
pre
sent
in t
he
work
pla
ce a
nd y
our
ow
n job
4
Be
able
to iden
tify
the
haz
ards
and r
isks
in t
he
work
pla
ce
4.1
Sel
ect
the
work
pla
ce inst
ruct
ions
are
rele
vant
to
the
job
4.2
Id
entify
asp
ects
of
the
work
pla
ce w
hic
h c
ould
pose
a
dan
ger
to t
hem
selv
es o
r oth
ers
4.3
G
ive
exam
ple
s of w
ork
ing p
ract
ices
in t
he
job w
hic
h
could
pose
a d
anger
to p
eople
in t
he
work
pla
ce
4.4
Ass
ess
whic
h a
spec
ts o
f th
e w
ork
pla
ce a
nd w
ork
ing
pra
ctic
es p
ose
the
hig
hes
t risk
and r
eport
them
to
the
rele
vant
per
son
4.5
D
eal w
ith h
azar
ds
in a
ccord
ance
with inst
ruct
ions
and leg
al r
equirem
ents
N027079 –
Spec
ific
ation –
Edex
cel Le
vel 3 D
iplo
ma
in P
roper
ty
(Sal
e of
Res
iden
tial
Pro
per
ty)
(QCF)
– I
ssue
2 –
April 2011 ©
Edex
cel Li
mited
2011
16
Learn
ing
ou
tco
mes
Ass
ess
men
t cr
iteri
a
Evid
en
ce
typ
e
Po
rtfo
lio
re
fere
nce
D
ate
5
Be
able
to r
educe
the
risk
s to
hea
lth a
nd s
afe
ty in t
he
work
pla
ce
5.1
Pe
rform
duties
in a
ccord
ance
with w
ork
pla
ce
inst
ruct
ions,
man
ufa
cture
rs inst
ruct
ions
and leg
al
requirem
ents
5.2
U
se e
quip
men
t m
ater
ials
and p
roduct
s sa
fely
and in
acco
rdan
ce w
ith inst
ruct
ions
5.3
U
se r
elev
ant
equip
men
t to
contr
ol risk
s to
hea
lth
and s
afe
ty
5.4
M
ake
sugges
tions
on h
ow
to R
educe
Ris
ks t
o H
ealth
and S
afe
ty in t
he
Work
pla
ce t
o t
he
rele
vant
per
son
5.5
D
escr
ibe
any
diffe
rence
s bet
wee
n w
ork
pla
ce
inst
ruct
ions
and m
anufa
cture
r’s
inst
ruct
ions
and
report
thes
e to
the
rele
vant
per
son
5.6
D
escr
ibe
how
your
per
sonal pre
senta
tion a
nd
beh
avio
ur
at w
ork
could
cau
se r
isks
to t
he
hea
lth
and s
afe
ty o
f him
/her
self a
nd o
ther
s
Lear
ner
nam
e:________________________________________
Dat
e:___________________________
Lear
ner
sig
nat
ure
:_____________________________________
Dat
e:___________________________
Ass
esso
r si
gnat
ure
:____________________________________
Dat
e:___________________________
Inte
rnal
ver
ifie
r si
gnatu
re:
______________________________
(if
sam
ple
d)
Dat
e:___________________________
N027079 – Specification – Edexcel Level 3 Diploma in Property (Sale of Residential Property) (QCF) – Issue 2 – April 2011 © Edexcel Limited 2011
17
Unit 2: Maintain the Security of Individuals and Property in a Property Environment
Unit reference number: J/601/2972
QCF level: 2
Credit value: 2
Guided learning hours: 6
Unit summary
This unit is about contributing to the maintenance of the security of yourself, colleagues, customers and property, covering both personal property and properties available through the organisation. It includes identifying possible risks to security and applying appropriate security procedures at all times both in the office and when offsite at properties.
Assessment principles
Please refer to Asset Skills Assessment principles in Annexe D.
Assessment methodology
This unit is assessed in the workplace or in conditions resembling the workplace. Learners can enter the types of evidence they are presenting for assessment and the submission date against each assessment criterion. Alternatively, centre documentation should be used to record this information.
N027079 –
Spec
ific
ation –
Edex
cel Le
vel 3 D
iplo
ma
in P
roper
ty
(Sal
e of
Res
iden
tial
Pro
per
ty)
(QCF)
– I
ssue
2 –
April 2011 ©
Edex
cel Li
mited
2011
18
Lear
nin
g ou
tcom
es a
nd a
sses
smen
t cr
iter
ia
Learn
ing
ou
tco
mes
Ass
ess
men
t cr
iteri
a
Evid
en
ce
typ
e
Po
rtfo
lio
re
fere
nce
D
ate
1
Know
how
to m
ain
tain
the
secu
rity
of
self a
nd o
ther
s 1.1
st
ate
the
mai
n t
ypes
of
risk
:
–
within
the
work
ing e
nvi
ronm
ent
when
vis
itin
g p
roper
ties
and d
evel
opm
ent
site
s w
hic
h m
ay a
ffec
t:
–
self
–
colle
agues
–
oth
ers
1.2
des
crib
e th
e org
anis
ational
pro
cedure
s fo
r m
inim
isin
g t
he
risk
s to
indiv
idual
s
1.3
st
ate
the
import
ance
of
monitori
ng t
he
wher
eabouts
of
colle
agues
1.4
des
crib
e w
hat
const
itute
s:
–
unex
pec
ted c
ircu
mst
ance
s
–
abse
nce
s
–
dep
artu
res
from
agre
ed s
ched
ule
s
1.5
des
crib
e th
e pro
cedure
s w
hic
h s
hould
be
follo
wed
in
the
even
t of an
em
ergen
cy
N027079 –
Spec
ific
atio
n –
Edex
cel Le
vel 3 D
iplo
ma
in P
roper
ty
(Sal
e of
Res
iden
tial
Pro
per
ty)
(QCF)
– I
ssue
2 –
April 2011 ©
Edex
cel Li
mited
2011
19
Learn
ing
ou
tco
mes
Ass
ess
men
t cr
iteri
a
Evid
en
ce
typ
e
Po
rtfo
lio
re
fere
nce
D
ate
2
know
how
to m
ain
tain
the
secu
rity
of
info
rmat
ion
about
indiv
idual
s
2.1
des
crib
e th
e org
anis
ational
pro
cedure
s fo
r th
e se
curity
of
info
rmat
ion
2.2
giv
e ex
am
ple
s of ty
pes
of
info
rmat
ion w
hic
h m
ay
be
sensi
tive
2.3
st
ate
who is
entitled
to r
ecei
ve d
iffe
rent
types
of
info
rmat
ion a
bout
indiv
idual
s
2.4
des
crib
e th
e org
anis
ational
pro
cedure
s fo
r dis
posi
ng
of in
form
atio
n r
elat
ing t
o indiv
idual
s an
d p
roper
ty
that
is
no longer
req
uired
3
Know
how
to m
ain
tain
the
secu
rity
of
pro
per
ty
3.1
st
ate
the
mai
n t
ypes
of
risk
to:
–
per
sonal
pro
per
ty
–
resi
den
tial pro
per
ties
3.2
des
crib
e th
e ac
tions
and o
rgan
isat
ional
pro
cedure
s ap
pro
priat
e to
min
imis
ing t
he
risk
s to
:
–
per
sonal
pro
per
ty
–
resi
den
tial pro
per
ties
3.3
des
crib
e th
e org
anis
ational
pro
cedure
s fo
r th
e se
curi
ty a
nd loggin
g o
f ke
ys a
nd a
cces
s co
des
for
pro
per
ties
3.4
des
crib
e th
e org
anis
ational
pro
cedure
s an
d s
ecurity
ar
rangem
ents
for
the
han
dlin
g o
f ca
sh a
nd c
heq
ue
pay
men
ts
N027079 –
Spec
ific
ation –
Edex
cel Le
vel 3 D
iplo
ma
in P
roper
ty
(Sal
e of
Res
iden
tial
Pro
per
ty)
(QCF)
– I
ssue
2 –
April 2011 ©
Edex
cel Li
mited
2011
20
Learn
ing
ou
tco
mes
Ass
ess
men
t cr
iteri
a
Evid
en
ce
typ
e
Po
rtfo
lio
re
fere
nce
D
ate
4
Be
able
to m
ainta
in t
he
secu
rity
of
self a
nd o
ther
s 4.1
id
entify
ris
ks:
–
within
the
work
ing e
nvi
ronm
ent
–
when
vis
itin
g p
roper
ties
and d
evel
opm
ent
site
s
w
hic
h m
ay a
ffec
t:
–
self
–
colle
agues
–
oth
ers
4.2
ap
ply
rel
evan
t se
curity
pro
cedure
s an
d g
uid
elin
es
for
addre
ssin
g r
isks
to:
–
self
–
colle
agues
–
oth
ers
4.3
pro
vide
clea
r an
d a
ccura
te info
rmat
ion t
o r
elev
ant
colle
agues
reg
ardin
g o
wn t
rave
lling a
rran
gem
ents
an
d s
ched
ule
s w
hen
vis
itin
g p
roper
ties
and s
ites
4.4
fo
llow
the
org
anis
atio
nal
pro
cedure
s fo
r m
onitoring
the
wher
eabouts
of co
lleag
ues
4.5
re
spond a
ppro
priat
ely
to a
ny
unex
pec
ted
circ
um
stan
ces,
abse
nce
s an
d d
epar
ture
s fr
om
ag
reed
sch
edule
s
4.6
fo
llow
org
anis
atio
nal pro
cedure
s in
the
even
t of
an
emer
gen
cy
N027079 –
Spec
ific
atio
n –
Edex
cel Le
vel 3 D
iplo
ma
in P
roper
ty
(Sal
e of
Res
iden
tial
Pro
per
ty)
(QCF)
– I
ssue
2 –
April 2011 ©
Edex
cel Li
mited
2011
21
Learn
ing
ou
tco
mes
Ass
ess
men
t cr
iteri
a
Evid
en
ce
typ
e
Po
rtfo
lio
re
fere
nce
D
ate
5
be
able
to m
ainta
in t
he
secu
rity
of
pro
per
ty,
per
sonal
bel
ongin
gs
and info
rmat
ion
5.1
id
entify
the
secu
rity
ris
ks a
ffec
ting:
–
pro
per
ties
–
per
sonal
bel
ongin
gs
5.2
ap
ply
the
rele
vant
secu
rity
pro
cedure
s an
d
guid
elin
es f
or
pro
tect
ing:
–
pro
per
ties
–
per
sonal
bel
ongin
gs
–
valu
able
s
–
money
–
keys
and a
cces
s co
des
5.3
fo
llow
org
anis
atio
nal
pro
cedure
s fo
r re
port
ing a
ny
secu
rity
equip
men
t w
hic
h is
not
funct
ionin
g
pro
per
ly
5.4
fo
llow
org
anis
atio
nal
pro
cedure
s fo
r th
e se
curity
of
info
rmat
ion incl
udin
g t
he
dis
posa
l of in
form
atio
n
whic
h is
no longer
req
uired
Lear
ner
nam
e:________________________________________
Dat
e:___________________________
Lear
ner
sig
nat
ure
:_____________________________________
Dat
e:___________________________
Ass
esso
r si
gnat
ure
:____________________________________
Dat
e:___________________________
Inte
rnal
ver
ifie
r si
gnatu
re:
______________________________
(if
sam
ple
d)
Dat
e:___________________________
N027079 – Specification – Edexcel Level 3 Diploma in Property (Sale of Residential Property) (QCF) – Issue 2 – April 2011 © Edexcel Limited 2011
22
N027079 – Specification – Edexcel Level 3 Diploma in Property (Sale of Residential Property) (QCF) – Issue 2 – April 2011 © Edexcel Limited 2011
23
Unit 3: Understanding Professional Conduct in a Property Environment
Unit reference number: T/601/2949
QCF level: 2
Credit value: 1
Guided learning hours: 2
Unit summary
This unit is about presenting a professional image when working in a property environment. It includes providing information in a way which promotes understanding.
Assessment principles
Please refer to Asset Skills Assessment principles in Annexe D.
Assessment methodology
This unit is assessed in the workplace or in conditions resembling the workplace. Learners can enter the types of evidence they are presenting for assessment and the submission date against each assessment criterion. Alternatively, centre documentation should be used to record this information.
N027079 –
Spec
ific
ation –
Edex
cel Le
vel 3 D
iplo
ma
in P
roper
ty
(Sal
e of
Res
iden
tial
Pro
per
ty)
(QCF)
– I
ssue
2 –
April 2011 ©
Edex
cel Li
mited
2011
24
Lear
nin
g ou
tcom
es a
nd a
sses
smen
t cr
iter
ia
Learn
ing
ou
tco
mes
Ass
ess
men
t cr
iteri
a
Evid
en
ce
typ
e
Po
rtfo
lio
re
fere
nce
D
ate
1
under
stan
d h
ow
to
pre
sent
a p
osi
tive
im
age
in a
pro
per
ty e
nvi
ronm
ent
1.1
des
crib
e th
e st
andar
ds
of ap
pea
rance
and c
onduct
w
hic
h s
hould
be
main
tain
ed in a
pro
per
ty
envi
ronm
ent
1.2
ex
pla
in w
hy
it is
import
ant
to m
ainta
in s
tandar
ds
of
appea
rance
and c
onduct
in a
pro
per
ty e
nvi
ronm
ent
2
under
stan
d t
he
import
ance
of
com
munic
atin
g
info
rmat
ion c
lear
ly
2.1
ex
pla
in w
hy
it is
import
ant
to e
xpla
in t
echnic
al
term
s an
d a
bbre
viat
ions
when
pro
vidin
g
info
rmat
ion
2.2
ex
pla
in w
hy
it is
import
ant
to a
void
jar
gon w
hen
pro
vidin
g info
rmation
2.3
ex
pla
in t
he
import
ance
of ch
ecki
ng t
hat
the
reci
pie
nt
has
under
stood t
he
info
rmat
ion g
iven
Lear
ner
nam
e:________________________________________
Dat
e:___________________________
Lear
ner
sig
nat
ure
:_____________________________________
Dat
e:___________________________
Ass
esso
r si
gnat
ure
:____________________________________
Dat
e:___________________________
Inte
rnal
ver
ifie
r si
gnatu
re:
______________________________
(if
sam
ple
d)
Dat
e:___________________________
N027079 – Specification – Edexcel Level 3 Diploma in Property (Sale of Residential Property) (QCF) – Issue 2 – April 2011 © Edexcel Limited 2011
25
Unit 4: Understanding Legislation, Guidelines, Codes of Practice and Statutory Information in Residential Sales
Unit reference number: A/601/2967
QCF level: 3
Credit value: 6
Guided learning hours: 24
Unit summary
This unit is about the legislation, guidelines, codes of practice and statutory information requirements which need to be adhered to in a residential sales environment.
Assessment principles
Please refer to Asset Skills Assessment principles in Annexe D.
Assessment methodology
This unit is assessed in the workplace or in conditions resembling the workplace. Learners can enter the types of evidence they are presenting for assessment and the submission date against each assessment criterion. Alternatively, centre documentation should be used to record this information.
N027079 –
Spec
ific
ation –
Edex
cel Le
vel 3 D
iplo
ma
in P
roper
ty
(Sal
e of
Res
iden
tial
Pro
per
ty)
(QCF)
– I
ssue
2 –
April 2011 ©
Edex
cel Li
mited
2011
26
Lear
nin
g ou
tcom
es a
nd a
sses
smen
t cr
iter
ia
Lear
nin
g o
utc
om
es
Ass
essm
ent
criter
ia
Evi
den
ce
type
Port
folio
re
fere
nce
D
ate
1
Under
stan
d leg
isla
tion,
guid
elin
es a
nd c
odes
of
pra
ctic
e in
res
iden
tial
sale
s
1.1
lis
t th
e:
–
legis
lation
–
guid
elin
es
–
codes
of
pra
ctic
e
–
rele
vant
to t
he:
–
secu
rity
of
indiv
iduals
–
secu
rity
of
pro
per
ty
–
pro
vidin
g info
rmation t
o b
uye
rs a
nd s
elle
rs
–
pro
duct
ion o
f m
arke
ting m
ater
ials
for
resi
den
tial
pro
per
ties
for
sale
–
erec
tion o
f boar
ds
–
org
anis
ing m
arke
t ap
pra
isals
–
under
taki
ng m
arke
t appra
isal
s
–
advi
sing s
elle
rs o
n t
he
pre
senta
tion o
f pro
per
ties
–
obta
inin
g inst
ruct
ions
–
agre
eing m
arke
ting a
ctiv
itie
s
–
imple
men
tation o
f m
arke
ting a
ctiv
itie
s
–
conta
ctin
g p
rosp
ective
buye
rs a
nd s
elle
rs
–
des
crib
ing p
roper
ties
N027079 –
Spec
ific
atio
n –
Edex
cel Le
vel 3 D
iplo
ma
in P
roper
ty
(Sal
e of
Res
iden
tial
Pro
per
ty)
(QCF)
– I
ssue
2 –
April 2011 ©
Edex
cel Li
mited
2011
27
Learn
ing
ou
tco
mes
Ass
ess
men
t cr
iteri
a
Evid
en
ce
typ
e
Po
rtfo
lio
re
fere
nce
D
ate
–
ar
rangin
g a
nd c
onduct
ing v
isits
of pro
per
ty
area
s
–
org
anis
ing v
iew
ings
of pro
per
ties
–
pro
gre
ssin
g v
iew
ings
of pro
per
ties
–
conduct
ing v
iew
ings
of pro
per
ties
for
sale
–
qual
ifyi
ng p
rosp
ective
buye
rs
–
pro
gre
ssin
g r
esid
ential
sale
s
–
money
lau
nder
ing
–
pro
visi
on o
f af
ter-
sale
s se
rvic
e
1.2
ex
pla
in h
ow
leg
isla
tion,
guid
elin
es a
nd c
odes
of
pra
ctic
e im
pac
t on:
–
secu
rity
of
indiv
iduals
–
secu
rity
of
pro
per
ty
–
pro
vidin
g info
rmation t
o b
uye
rs a
nd s
elle
rs
–
pro
duct
ion o
f m
arke
ting m
ater
ials
for
resi
den
tial
pro
per
ties
for
sale
–
erec
tion o
f boar
ds
–
org
anis
ing m
arke
t ap
pra
isals
–
under
taki
ng m
arke
t appra
isal
s
–
advi
sing s
elle
rs o
n t
he
pre
senta
tion o
f pro
per
ties
N027079 –
Spec
ific
ation –
Edex
cel Le
vel 3 D
iplo
ma
in P
roper
ty
(Sal
e of
Res
iden
tial
Pro
per
ty)
(QCF)
– I
ssue
2 –
April 2011 ©
Edex
cel Li
mited
2011
28
Learn
ing
ou
tco
mes
Ass
ess
men
t cr
iteri
a
Evid
en
ce
typ
e
Po
rtfo
lio
re
fere
nce
D
ate
–
obta
inin
g inst
ruct
ions
–
agre
eing m
arke
ting a
ctiv
itie
s
–
imple
men
tation o
f m
arke
ting a
ctiv
itie
s
–
conta
ctin
g p
rosp
ective
buye
rs a
nd s
elle
rs
–
des
crib
ing p
roper
ties
–
arra
ngin
g a
nd c
onduct
ing v
isits
of pro
per
ty
area
s
–
org
anis
ing v
iew
ings
of pro
per
ties
–
pro
gre
ssin
g v
iew
ings
of pro
per
ties
–
conduct
ing v
iew
ings
of pro
per
ties
for
sale
–
qual
ifyi
ng p
rosp
ective
buye
rs
–
pro
gre
ssin
g r
esid
ential
sale
s
–
money
lau
nder
ing
–
pro
visi
on o
f af
ter-
sale
s se
rvic
e
2
Under
stan
d s
tatu
tory
in
form
atio
n in r
esid
ential
sa
les
2.1
des
crib
e w
hy
it is
import
ant
to c
om
ply
with
stat
uto
ry info
rmation r
equirem
ents
for
pro
per
ties
fo
r sa
le
N027079 –
Spec
ific
atio
n –
Edex
cel Le
vel 3 D
iplo
ma
in P
roper
ty
(Sal
e of
Res
iden
tial
Pro
per
ty)
(QCF)
– I
ssue
2 –
April 2011 ©
Edex
cel Li
mited
2011
29
Lear
ner
nam
e:________________________________________
Dat
e:___________________________
Lear
ner
sig
nat
ure
:_____________________________________
Dat
e:___________________________
Ass
esso
r si
gnat
ure
:____________________________________
Dat
e:___________________________
Inte
rnal
ver
ifie
r si
gnatu
re:
______________________________
(if
sam
ple
d)
Dat
e:___________________________
N027079 – Specification – Edexcel Level 3 Diploma in Property (Sale of Residential Property) (QCF) – Issue 2 – April 2011 © Edexcel Limited 2011
30
N027079 – Specification – Edexcel Level 3 Diploma in Property (Sale of Residential Property) (QCF) – Issue 2 – April 2011 © Edexcel Limited 2011
31
Unit 5: Implement and Review Marketing Activities for the Sale of Properties
Unit reference number: M/601/3145
QCF level: 3
Credit value: 4
Guided learning hours: 10
Unit summary
This unit is about implementing marketing activities for the sale of properties. It includes ensuring that the agreed marketing activities are actioned, and that the progress of activities is monitored and evaluated. It also includes recommending and making tactical changes in response to the outcomes arising.
Assessment principles
Please refer to Asset Skills Assessment principles in Annexe D.
Assessment methodology
This unit is assessed in the workplace or in conditions resembling the workplace. Learners can enter the types of evidence they are presenting for assessment and the submission date against each assessment criterion. Alternatively, centre documentation should be used to record this information.
N027079 –
Spec
ific
ation –
Edex
cel Le
vel 3 D
iplo
ma
in P
roper
ty
(Sal
e of
Res
iden
tial
Pro
per
ty)
(QCF)
– I
ssue
2 –
April 2011 ©
Edex
cel Li
mited
2011
32
Lear
nin
g ou
tcom
es a
nd a
sses
smen
t cr
iter
ia
Learn
ing
ou
tco
mes
Ass
ess
men
t cr
iteri
a
Evid
en
ce
typ
e
Po
rtfo
lio
re
fere
nce
D
ate
1
Under
stan
d o
rganis
ational
pro
cedure
s and m
ethods
of im
ple
men
ting a
nd
revi
ewin
g m
arke
ting
activi
ties
1.1
lis
t th
e ra
nge
of
serv
ices
pro
vided
by
the
org
anis
atio
n r
elating t
o m
arke
ting a
ctiv
itie
s an
d
cost
str
uct
ure
s
1.2
ex
pla
in t
he
follo
win
g m
ethods
for
selli
ng p
roper
ty:
–
priva
te t
reat
y
–
auct
ion
–
tender
and s
eale
d b
ids
1.3
st
ate
the
adva
nta
ges
and d
isad
vanta
ges
of
diffe
rent
met
hods
for
selli
ng p
roper
ty
1.4
st
ate
the
mai
n t
ypes
of m
arke
ting a
ctiv
itie
s w
hic
h
may
be
use
d for
selli
ng r
esid
ential
pro
per
ty
1.5
st
ate
the
adva
nta
ges
and d
isad
vanta
ges
of
the
mai
n t
ypes
of m
arke
ting a
ctiv
itie
s fo
r re
siden
tial
pro
per
ty
1.6
lis
t th
e fa
ctors
that
should
be
consi
der
ed w
hen
se
lect
ing m
arke
ting a
ctiv
itie
s fo
r re
siden
tial
pro
per
ty
N027079 –
Spec
ific
atio
n –
Edex
cel Le
vel 3 D
iplo
ma
in P
roper
ty
(Sal
e of
Res
iden
tial
Pro
per
ty)
(QCF)
– I
ssue
2 –
April 2011 ©
Edex
cel Li
mited
2011
33
Learn
ing
ou
tco
mes
Ass
ess
men
t cr
iteri
a
Evid
en
ce
typ
e
Po
rtfo
lio
re
fere
nce
D
ate
2
Under
stan
d h
ow
to
imple
men
t diffe
rent
mar
keting a
ctiv
itie
s
2.1
lis
t th
e m
ain
typ
es o
f buye
rs o
f re
siden
tial pro
per
ty
2.2
st
ate
why
cert
ain
mark
etin
g a
ctiv
itie
s m
ight
be
more
succ
essf
ul w
ith p
articu
lar
types
of
buye
rs
2.3
st
ate
the
typic
al c
ost
s an
d t
imes
cale
s fo
r th
e pro
duct
ion o
f diffe
rent
types
of
mar
keting m
ater
ials
fo
r re
siden
tial
pro
per
ties
for
sale
2.4
st
ate
the
impac
t th
at c
han
ges
to t
he
loca
l pro
per
ty
mar
ket
mig
ht
have
on m
arke
ting indiv
idual
pro
per
ties
2.5
st
ate
what
is
required
to im
ple
men
t m
arke
ting
activi
ties
2.6
lis
t ac
tions
that
may
be
use
d t
o a
ssis
t th
e sa
le o
f pro
per
ties
2.7
st
ate
when
act
ions
to a
ssis
t th
e sa
le o
f pro
per
ties
m
ight
be
pro
gre
ssed
N027079 –
Spec
ific
ation –
Edex
cel Le
vel 3 D
iplo
ma
in P
roper
ty
(Sal
e of
Res
iden
tial
Pro
per
ty)
(QCF)
– I
ssue
2 –
April 2011 ©
Edex
cel Li
mited
2011
34
Learn
ing
ou
tco
mes
Ass
ess
men
t cr
iteri
a
Evid
en
ce
typ
e
Po
rtfo
lio
re
fere
nce
D
ate
3
under
stan
d h
ow
to r
evie
w
and a
men
d m
arke
ting
activi
ties
3.1
ex
pla
in h
ow
to m
onitor
and r
evie
w t
he
imple
men
tation o
f m
arke
ting a
ctiv
itie
s
3.2
ex
pla
in h
ow
to a
scer
tain
if m
ark
etin
g a
ctiv
itie
s ar
e m
eeting t
he
expec
ted p
erfo
rmance
req
uirem
ents
3.3
ex
pla
in w
hy
it is
import
ant
to o
bta
in f
eedbac
k fo
llow
ing v
iew
ings
of
pro
per
ties
3.4
ex
pla
in h
ow
to o
bta
in fee
dbac
k fr
om
vie
win
gs
of
pro
per
ties
3.5
lis
t th
e ty
pes
of
chan
ges
whic
h m
ight
be
mad
e to
a
pro
per
ty s
ubse
quen
t to
obta
inin
g inst
ruct
ions
whic
h
would
req
uire
chan
ges
to b
e m
ade
to m
ark
etin
g
mat
eria
ls
3.6
ex
pla
in o
rgan
isat
ional
pro
cedure
s fo
r am
endin
g
pla
nned
mar
keting a
ctiv
itie
s
3.7
st
ate
who s
hould
be
invo
lved
in a
men
din
g p
lanned
m
arke
ting a
ctiv
itie
s
3.8
st
ate
who c
an a
uth
ori
se c
han
ges
to p
lanned
m
arke
ting a
ctiv
itie
s
N027079 –
Spec
ific
atio
n –
Edex
cel Le
vel 3 D
iplo
ma
in P
roper
ty
(Sal
e of
Res
iden
tial
Pro
per
ty)
(QCF)
– I
ssue
2 –
April 2011 ©
Edex
cel Li
mited
2011
35
Learn
ing
ou
tco
mes
Ass
ess
men
t cr
iteri
a
Evid
en
ce
typ
e
Po
rtfo
lio
re
fere
nce
D
ate
4
be
able
to im
ple
men
t m
arke
ting a
ctiv
itie
s fo
r th
e sa
le o
f pro
per
ties
4.1
im
ple
men
t ag
reed
mar
keting a
ctiv
itie
s fo
r in
div
idual
pro
per
ties
4.2
id
entify
fact
ors
whic
h h
ave
an im
pac
t upon s
ellin
g
pro
per
ty
4.
iden
tify
suitab
le o
pport
unitie
s fo
r ad
ditio
nal
public
ity
tow
ards
selli
ng p
roper
ty
4.4
en
sure
that
the
selle
r is
kep
t up t
o d
ate
with
pro
gre
ss in lin
e w
ith o
rgan
isat
ional
pro
cedure
s
4.5
en
sure
that
rele
vant
colle
agues
are
kep
t up t
o d
ate
with:
–
pro
gre
ss o
f th
e m
arke
ting a
ctiv
itie
s
–
chan
ges
to t
he
mar
keting a
ctiv
itie
s
4.6
co
mply
with leg
isla
tion,
guid
ance
and c
odes
of
pra
ctic
e re
leva
nt
to a
ctiv
itie
s fo
r m
arke
ting
pro
per
ty
N027079 –
Spec
ific
ation –
Edex
cel Le
vel 3 D
iplo
ma
in P
roper
ty
(Sal
e of
Res
iden
tial
Pro
per
ty)
(QCF)
– I
ssue
2 –
April 2011 ©
Edex
cel Li
mited
2011
36
Learn
ing
ou
tco
mes
Ass
ess
men
t cr
iteri
a
Evid
en
ce
typ
e
Po
rtfo
lio
re
fere
nce
D
ate
5
Be
able
to r
evie
w
mar
keting a
ctiv
itie
s fo
r th
e sa
le o
f pro
per
ties
5.1
m
onitor:
–
imple
men
tation o
f m
arke
ting a
ctiv
itie
s
–
per
form
ance
of
mar
keting a
ctiv
itie
s
–
feed
back
fro
m v
iew
ings
of
pro
per
ties
–
in lin
e w
ith o
rgan
isat
ional
pro
cedure
s
5.2
re
cord
fee
dbac
k fr
om
vie
win
gs
and o
ther
rel
evan
t so
urc
es
5.3
an
alys
e fe
edbac
k fr
om
vie
win
gs
and o
ther
rel
evan
t so
urc
es
5.4
id
entify
any
pro
ble
ms
and s
ignific
ant
poin
ts
asso
ciate
d w
ith s
ellin
g p
roper
ties
fro
m fee
dbac
k on
view
ings
and o
ther
rel
evan
t so
urc
es
5.5
m
ake
reco
mm
endat
ions
tow
ards
addre
ssin
g
pro
ble
ms
and s
ignific
ant
poin
ts a
ssoci
ated
with
selli
ng p
roper
ties
5.6
as
sess
the
impact
of
mar
keting a
ctiv
itie
s in
st
imula
ting inte
rest
in p
roper
ties
5.7
ag
ree
chan
ges
to m
arke
ting a
ctiv
itie
s w
ith r
elev
ant
peo
ple
5.8
im
ple
men
t ch
anges
to m
arke
ting a
ctiv
itie
s
5.9
re
spond t
o c
han
ges
to p
roper
ties
whic
h im
pac
t on
mar
keting a
ctiv
itie
s
5.1
0
eval
uat
e th
e per
form
ance
of
mar
keting p
lans
to
info
rm futu
re p
lannin
g
N027079 –
Spec
ific
atio
n –
Edex
cel Le
vel 3 D
iplo
ma
in P
roper
ty
(Sal
e of
Res
iden
tial
Pro
per
ty)
(QCF)
– I
ssue
2 –
April 2011 ©
Edex
cel Li
mited
2011
37
Lear
ner
nam
e:________________________________________
Dat
e:___________________________
Lear
ner
sig
nat
ure
:_____________________________________
Dat
e:___________________________
Ass
esso
r si
gnat
ure
:____________________________________
Dat
e:___________________________
Inte
rnal
ver
ifie
r si
gnatu
re:
______________________________
(if
sam
ple
d)
Dat
e:___________________________
N027079 – Specification – Edexcel Level 3 Diploma in Property (Sale of Residential Property) (QCF) – Issue 2 – April 2011 © Edexcel Limited 2011
38
N027079 – Specification – Edexcel Level 3 Diploma in Property (Sale of Residential Property) (QCF) – Issue 2 – April 2011 © Edexcel Limited 2011
39
Unit 6: Match and Promote Properties to Individuals
Unit reference number: Y/601/3110
QCF level: 2
Credit value: 3
Guided learning hours: 10
Unit summary
This unit is about reviewing the properties available and matching these to the needs of prospective tenants or buyers known to your organisation. It also addresses contacting the prospective tenants or buyers, providing them with the details of relevant properties towards generating their interest in those properties available.
Assessment principles
Please refer to Asset Skills Assessment principles in Annexe D.
Assessment methodology
This unit is assessed in the workplace or in conditions resembling the workplace. Learners can enter the types of evidence they are presenting for assessment and the submission date against each assessment criterion. Alternatively, centre documentation should be used to record this information.
N027079 –
Spec
ific
ation –
Edex
cel Le
vel 3 D
iplo
ma
in P
roper
ty
(Sal
e of
Res
iden
tial
Pro
per
ty)
(QCF)
– I
ssue
2 –
April 2011 ©
Edex
cel Li
mited
2011
40
Lear
nin
g ou
tcom
es a
nd a
sses
smen
t cr
iter
ia
Learn
ing
ou
tco
mes
Ass
ess
men
t cr
iteri
a
Evid
en
ce
typ
e
Po
rtfo
lio
re
fere
nce
D
ate
1
Know
how
to m
atch
pro
per
ties
to indiv
idual
s 1.1
lis
t th
e m
ain
typ
es o
f te
nan
t/buye
r of re
siden
tial
pro
per
ty
1.2
id
entify
fact
ors
whic
h influen
ce indiv
idual
s’
dec
isio
ns
about
pro
per
ties
1.3
ex
pla
in h
ow
to a
cces
s in
form
atio
n a
bout
pro
per
ties
av
aila
ble
thro
ugh t
he
org
anis
atio
n t
o m
atch
to
indiv
idual
s
1.4
st
ate
what
info
rmat
ion is
requir
ed fro
m indiv
idual
s to
be
able
to m
atc
h t
hem
to a
vaila
ble
pro
per
ties
1.5
des
crib
e th
e org
anis
ational
pro
cedure
s fo
r re
cord
ing info
rmation r
egar
din
g c
onta
cts
mad
e an
d
the
outc
om
es
2
Know
how
to p
rom
ote
pro
per
ties
to indiv
idual
s 2.1
des
crib
e th
e org
anis
ational
pro
cedure
s fo
r co
nta
ctin
g indiv
idual
s ab
out
pro
per
ties
2.2
outlin
e w
hat
info
rmation c
an b
e pro
vided
about
pro
per
ties
2.3
st
ate
what
act
ions
should
be
take
n w
hen
inte
rest
is
expre
ssed
in a
pro
per
ty
N027079 –
Spec
ific
atio
n –
Edex
cel Le
vel 3 D
iplo
ma
in P
roper
ty
(Sal
e of
Res
iden
tial
Pro
per
ty)
(QCF)
– I
ssue
2 –
April 2011 ©
Edex
cel Li
mited
2011
41
Learn
ing
ou
tco
mes
Ass
ess
men
t cr
iteri
a
Evid
en
ce
typ
e
Po
rtfo
lio
re
fere
nce
D
ate
3
Be
able
to m
atch
pro
per
ties
to indiv
idual
s 3.1
id
entify
pro
per
ties
whic
h a
re a
vaila
ble
thro
ugh t
he
org
anis
atio
n
3.2
as
sess
the
types
of
indiv
idual
s w
ho a
re lik
ely
to
hav
e an
inte
rest
in t
he
pro
per
ties
3.3
id
entify
the
requirem
ents
of in
div
iduals
3.4
m
atch
iden
tified
req
uirem
ents
with r
elev
ant
feat
ure
s of pro
per
ties
3.5
pro
vide
det
ails
of pro
per
ties
to inte
rest
ed p
arties
3.6
en
sure
that
colle
agues
are
info
rmed
about
info
rmat
ion g
iven
to indiv
idual
s
N027079 –
Spec
ific
ation –
Edex
cel Le
vel 3 D
iplo
ma
in P
roper
ty
(Sal
e of
Res
iden
tial
Pro
per
ty)
(QCF)
– I
ssue
2 –
April 2011 ©
Edex
cel Li
mited
2011
42
Learn
ing
ou
tco
mes
Ass
ess
men
t cr
iteri
a
Evid
en
ce
typ
e
Po
rtfo
lio
re
fere
nce
D
ate
4
Be
able
to p
rom
ote
pro
per
ties
to indiv
idual
s 4.1
co
nta
ct indiv
iduals
usi
ng a
ppro
priat
e m
ethods
in
line
with o
rgan
isational
pro
cedure
s
4.2
ex
pla
in t
o indiv
idual
s:
–
the
rele
vant
selli
ng fea
ture
s of
par
ticu
lar
pro
per
ties
–
why
the
selli
ng fea
ture
s m
atch
thei
r re
quirem
ents
4.3
es
tablis
h w
het
her
indiv
idual
s are
inte
rest
ed in
par
ticu
lar
pro
per
ties
4.4
ag
ree
rele
vant
act
ions
tow
ards
assi
stin
g indiv
idual
s to
rev
iew
furt
her
pro
per
ties
of in
tere
st
4.5
m
ainta
in r
ecord
s of co
nta
cts
mad
e in
lin
e w
ith
org
anis
atio
nal
pro
cedure
s
4.6
en
sure
that
rele
vant
colle
agues
are
info
rmed
of
poss
ible
inte
rest
in p
articu
lar
pro
per
ties
4.7
co
mply
with a
ll re
leva
nt
legis
lation,
guid
elin
es a
nd
codes
of
pra
ctic
e w
hen
pro
moting p
roper
ties
N027079 –
Spec
ific
atio
n –
Edex
cel Le
vel 3 D
iplo
ma
in P
roper
ty
(Sal
e of
Res
iden
tial
Pro
per
ty)
(QCF)
– I
ssue
2 –
April 2011 ©
Edex
cel Li
mited
2011
43
Lear
ner
nam
e:________________________________________
Dat
e:___________________________
Lear
ner
sig
nat
ure
:_____________________________________
Dat
e:___________________________
Ass
esso
r si
gnat
ure
:____________________________________
Dat
e:___________________________
Inte
rnal
ver
ifie
r si
gnatu
re:
______________________________
(if
sam
ple
d)
Dat
e:___________________________
N027079 – Specification – Edexcel Level 3 Diploma in Property (Sale of Residential Property) (QCF) – Issue 2 – April 2011 © Edexcel Limited 2011
44
N027079 – Specification – Edexcel Level 3 Diploma in Property (Sale of Residential Property) (QCF) – Issue 2 – April 2011 © Edexcel Limited 2011
45
Unit 7: Negotiate the sale of properties in England, Wales and Northern Ireland
Unit reference number: F/601/3148
QCF level: 3
Credit value: 5
Guided learning hours: 15
Unit summary
This unit applies to England, Wales and Northern Ireland and is about exploring the interest of prospective buyers in properties available for sale, and seeking their commitment to making an offer. It includes establishing the buyers’ circumstances relevant to their completing the sale on properties and assessing the suitability of offers made. It also includes negotiating the terms and conditions for a sale such that commitment is made by both buyer and seller to progress on agreed sale.
Assessment principles
Please refer to Asset Skills Assessment principles in Annexe D.
Assessment methodology
This unit is assessed in the workplace or in conditions resembling the workplace. Learners can enter the types of evidence they are presenting for assessment and the submission date against each assessment criterion. Alternatively, centre documentation should be used to record this information.
N027079 –
Spec
ific
ation –
Edex
cel Le
vel 3 D
iplo
ma
in P
roper
ty
(Sal
e of
Res
iden
tial
Pro
per
ty)
(QCF)
– I
ssue
2 –
April 2011 ©
Edex
cel Li
mited
2011
46
Lear
nin
g ou
tcom
es a
nd a
sses
smen
t cr
iter
ia
Learn
ing
ou
tco
mes
Ass
ess
men
t cr
iteri
a
Evid
en
ce
typ
e
Po
rtfo
lio
re
fere
nce
D
ate
1
Under
stan
d o
rganis
ational
pro
cedure
s fo
r neg
otiating
the
sale
of pro
per
ties
1.1
st
ate
the
range
of
serv
ices
off
ered
by
the
org
anis
atio
n w
hic
h m
ay e
nco
ura
ge
pro
spec
tive
buye
rs t
o p
rogre
ss a
sal
e
1.2
des
crib
e th
e org
anis
ational
pro
cedure
s fo
r re
cord
ing info
rmation a
bout
neg
otiat
ions
and t
hei
r outc
om
es
1.3
st
ate
the
limits
of ow
n r
esponsi
bili
ty a
nd a
uth
ority
fo
r neg
otiating t
he
sale
of pro
per
ties
1.4
st
ate
the
org
anis
ational
pro
cedure
s fo
r re
port
ing
issu
es t
hat
are
outs
ide
ow
n r
esponsi
bili
ty a
nd
auth
ority
when
neg
otiat
ing t
he
sale
of pro
per
ties
2
Know
the
loca
l pro
per
ty
area
and m
arke
t 2.1
lis
t th
e ke
y fe
ature
s of th
e lo
cal pro
per
ty a
rea
whic
h a
re o
f in
tere
st t
o p
rosp
ective
buye
rs
2.2
des
crib
e how
to iden
tify
:
–
typic
al p
roper
ty p
rice
s in
the
area
–
diffe
rent
types
of pro
per
ty t
hat
are
selli
ng
2.3
des
crib
e how
to o
bta
in info
rmation a
bout
spec
ific
atio
ns
and fix
ture
s an
d f
ittings
rele
vant
to
the
sale
of pro
per
ties
N027079 –
Spec
ific
atio
n –
Edex
cel Le
vel 3 D
iplo
ma
in P
roper
ty
(Sal
e of
Res
iden
tial
Pro
per
ty)
(QCF)
– I
ssue
2 –
April 2011 ©
Edex
cel Li
mited
2011
47
Learn
ing
ou
tco
mes
Ass
ess
men
t cr
iteri
a
Evid
en
ce
typ
e
Po
rtfo
lio
re
fere
nce
D
ate
3
Know
how
to d
evel
op
rela
tionsh
ips
with
pro
spec
tive
buye
rs
3.1
lis
t th
e m
ain
typ
es o
f buye
rs o
f re
siden
tial pro
per
ty
3.2
id
entify
fact
ors
that
influen
ce p
rosp
ective
buye
rs’
dec
isio
ns
3.3
st
ate
the
mai
n c
once
rns
and o
bje
ctio
ns
giv
en b
y pro
spec
tive
buye
rs a
nd h
ow
to a
ddre
ss t
hes
e
3.4
st
ate
the
leve
ls o
f in
tere
st a
nd c
om
mitm
ent
that
ca
n b
e ex
pre
ssed
by
buye
rs
3.5
ex
pla
in w
hy
it is
import
ant
to e
nsu
re t
hat
buye
rs
and s
elle
rs u
nder
stan
d t
he
pro
cess
es o
f buyi
ng a
nd
selli
ng p
roper
ties
N027079 –
Spec
ific
ation –
Edex
cel Le
vel 3 D
iplo
ma
in P
roper
ty
(Sal
e of
Res
iden
tial
Pro
per
ty)
(QCF)
– I
ssue
2 –
April 2011 ©
Edex
cel Li
mited
2011
48
Learn
ing
ou
tco
mes
Ass
ess
men
t cr
iteri
a
Evid
en
ce
typ
e
Po
rtfo
lio
re
fere
nce
D
ate
4
Under
stan
d h
ow
to
neg
otiate
the
sale
of
pro
per
ty
4.1
lis
t fa
ctors
that
may
affec
t:
–
the
buye
rs’ ab
ility
to b
uy
a p
roper
ty
–
the
buye
rs’ ac
cepta
bili
ty t
o s
elle
rs
4.2
des
crib
e th
e ke
y st
ages
in t
he
pro
cess
of se
lling a
house
4.3
ex
pla
in t
he
import
ance
of en
suring t
hat
off
ers
are
reco
rded
4.4
st
ate
the
adva
nta
ges
and d
isad
vanta
ges
of
diffe
rent
types
of
offer
4.5
lis
t th
e diffe
rent
par
ties
invo
lved
in b
uyi
ng a
nd
selli
ng p
roper
ties
4.6
ex
pla
in t
he
typic
al ar
eas
for
neg
otiat
ion
4.7
ex
pla
in t
he
import
ance
of es
tablis
hin
g lim
its
of
neg
otiations
4.8
ex
pla
in d
iffe
rent
ways
of re
solv
ing d
iffe
rence
s bet
wee
n t
he
selle
rs’ an
d b
uye
rs’ pro
posa
ls w
hen
neg
otiating t
erm
s an
d c
onditio
ns
4.9
ex
pla
in t
he
risk
s ass
oci
ated
with s
eeki
ng v
aria
tions
to p
roposa
ls
N027079 –
Spec
ific
atio
n –
Edex
cel Le
vel 3 D
iplo
ma
in P
roper
ty
(Sal
e of
Res
iden
tial
Pro
per
ty)
(QCF)
– I
ssue
2 –
April 2011 ©
Edex
cel Li
mited
2011
49
Learn
ing
ou
tco
mes
Ass
ess
men
t cr
iteri
a
Evid
en
ce
typ
e
Po
rtfo
lio
re
fere
nce
D
ate
5
Under
stan
d h
ow
to
com
ple
te n
egotiations
for
the
sale
of pro
per
ty
5.1
ex
pla
in t
he
pote
ntial
typ
es o
f co
nflic
t of
inte
rest
th
at c
an o
ccur
when
sel
ling p
roper
ty
5.2
st
ate
the
par
ties
that
nee
d t
o b
e notified
if
conflic
ts
occ
ur
5.3
st
ate
the
import
ance
of
info
rmin
g a
ll re
leva
nt
par
ties
reg
ardin
g t
he
acce
pta
bili
ty o
f offer
s m
ade
5.4
ex
pla
in t
he
mai
n t
erm
s an
d c
onditio
ns
for
the
sale
of pro
per
ties
5.5
ex
pla
in h
ow
to n
otify
all
rele
vant
par
ties
of
sale
s ag
reed
5.6
ex
pla
in w
hy
it is
import
ant
to n
otify
all
rele
vant
par
ties
of
sale
s ag
reed
6
Be
able
to e
xplo
re inte
rest
an
d o
bta
in c
om
mitm
ent
from
pro
spec
tive
buye
rs
6.1
co
nfirm
buye
rs’ in
tere
st in p
articu
lar
pro
per
ties
6.2
co
nfirm
pro
spec
tive
buye
rs’ ci
rcum
stan
ces
rele
vant
to p
urc
hasi
ng a
pro
per
ty
6.3
id
entify
pro
spec
tive
buye
rs’ tim
esca
les
for
purc
hasi
ng a
pro
per
ty
6.4
id
entify
and a
ddre
ss f
acto
rs t
hat
mig
ht
affec
t th
e ac
cepta
bili
ty o
f th
e buye
r fo
r a
pro
per
ty o
f in
tere
st
6.5
re
cord
form
al o
ffer
s on p
roper
ties
6.6
pro
vide
the
pro
spec
tive
buye
r w
ith info
rmation
regar
din
g t
he
nex
t st
age
of th
e sa
les
pro
cess
6.7
ch
eck
that
pro
spec
tive
buye
rs h
ave
under
stood
info
rmat
ion p
rovi
ded
and e
nco
ura
ge
ques
tions
N027079 –
Spec
ific
ation –
Edex
cel Le
vel 3 D
iplo
ma
in P
roper
ty
(Sal
e of
Res
iden
tial
Pro
per
ty)
(QCF)
– I
ssue
2 –
April 2011 ©
Edex
cel Li
mited
2011
50
Lear
nin
g o
utc
om
es
Ass
essm
ent
criter
ia
Evi
den
ce
type
Port
folio
re
fere
nce
D
ate
7
Be
able
to a
sses
s th
e su
itab
ility
of offer
s 7.1
pro
vide
the
selle
rs w
ith d
etai
ls o
f offer
s m
ade
7.2
id
entify
the
adva
nta
ges
and d
isad
vanta
ges
of
the
avai
lable
offer
s m
ade
7.3
id
entify
any
pote
ntial
conflic
ts o
f in
tere
st
7.4
en
sure
all
rele
vant
par
ties
are
mad
e aw
are
of
pote
ntial
conflic
ts o
f in
tere
st in a
tim
ely
man
ner
7.5
ad
vise
the
selle
r of
any
off
ers
mad
e
7.6
ta
ke s
teps
to p
rovi
de
info
rmat
ion r
egar
din
g
acce
pta
bili
ty o
f offer
s to
all
par
ties
in a
tim
ely
man
ner
7.7
co
mply
with leg
isla
tion,
guid
elin
es a
nd c
odes
of
pra
ctic
e re
leva
nt
to n
egotiating t
he
sale
of
pro
per
ties
N027079 –
Spec
ific
atio
n –
Edex
cel Le
vel 3 D
iplo
ma
in P
roper
ty
(Sal
e of
Res
iden
tial
Pro
per
ty)
(QCF)
– I
ssue
2 –
April 2011 ©
Edex
cel Li
mited
2011
51
Learn
ing
ou
tco
mes
Ass
ess
men
t cr
iteri
a
Evid
en
ce
typ
e
Po
rtfo
lio
re
fere
nce
D
ate
8
Be
able
to n
egotiate
the
term
s an
d c
onditio
ns
of
the
sale
of a
pro
per
ty
8.1
obta
in c
lear
inst
ruct
ions
regar
din
g t
he
area
s an
d
limits
for
neg
otiation f
rom
the
selle
r
8.2
id
entify
any
diffe
rence
s bet
wee
n t
he
selle
r’s
and
buye
r’s
pro
posa
ls r
elat
ing t
o t
he
term
s an
d
conditio
ns
8.3
lia
ise
with a
ll part
ies
tow
ards
closi
ng t
he
sale
in lin
e w
ith o
rgan
isat
ional
pro
cedure
s
8.4
en
sure
all
par
ties
are
info
rmed
of th
e ag
reed
main
te
rms
and c
onditio
ns
for
the
sale
and t
he
risk
s as
soci
ate
d w
ith s
eeki
ng v
ariat
ions
8.5
co
nfirm
com
mitm
ent
to t
he
sale
by
obta
inin
g
agre
emen
t fr
om
all
rele
vant
part
ies
8.6
notify
all
par
ties
of th
e nex
t st
ages
in t
he
pro
cess
fo
r th
e sa
le
8.7
m
ainta
in r
ecord
s re
gar
din
g a
gre
ed s
ales
in lin
e w
ith
org
anis
atio
nal
pro
cedure
s
Lear
ner
nam
e:________________________________________
Dat
e:___________________________
Lear
ner
sig
nat
ure
:_____________________________________
Dat
e:___________________________
Ass
esso
r si
gnat
ure
:____________________________________
Dat
e:___________________________
Inte
rnal
ver
ifie
r si
gnatu
re:
______________________________
(if
sam
ple
d)
Dat
e:___________________________
N027079 – Specification – Edexcel Level 3 Diploma in Property (Sale of Residential Property) (QCF) – Issue 2 – April 2011 © Edexcel Limited 2011
52
N027079 – Specification – Edexcel Level 3 Diploma in Property (Sale of Residential Property) (QCF) – Issue 2 – April 2011 © Edexcel Limited 2011
53
Unit 8: Monitor Changes and Assess their Impact in the Local Property Market
Unit reference number: J/601/3068
QCF level: 3
Credit value: 5
Guided learning hours: 10
Unit summary
This unit is about monitoring changes occurring in the local property market and determining their impact upon the saleability of different properties within it. It includes making reasoned recommendations regarding marketing of properties in the light of findings.
Assessment principles
Please refer to Asset Skills Assessment principles in Annexe D.
Assessment methodology
This unit is assessed in the workplace or in conditions resembling the workplace. Learners can enter the types of evidence they are presenting for assessment and the submission date against each assessment criterion. Alternatively, centre documentation should be used to record this information.
N027079 –
Spec
ific
ation –
Edex
cel Le
vel 3 D
iplo
ma
in P
roper
ty
(Sal
e of
Res
iden
tial
Pro
per
ty)
(QCF)
– I
ssue
2 –
April 2011 ©
Edex
cel Li
mited
2011
54
Lear
nin
g ou
tcom
es a
nd a
sses
smen
t cr
iter
ia
Learn
ing
ou
tco
mes
Ass
ess
men
t cr
iteri
a
Evid
en
ce
typ
e
Po
rtfo
lio
re
fere
nce
D
ate
1
Under
stan
d h
ow
to
monitor
chan
ges
in t
he
loca
l pro
per
ty m
arke
t
1.1
ex
pla
in w
hy
it is
import
ant
to m
onitor
chan
ges
in
the
loca
l pro
per
ty m
arke
t
1.2
des
crib
e th
e im
port
ance
of
det
erm
inin
g a
m
eanin
gfu
l tim
e-sp
an o
ver
whic
h c
han
ges
can
be
monitore
d
1.3
des
crib
e how
to d
eter
min
e th
e le
ngth
of a
‘mea
nin
gfu
l’ tim
e-sp
an
1.4
lis
t so
urc
es o
f in
form
atio
n w
hic
h c
an b
e use
d t
o
monitor
chan
ges
in t
he
loca
l pro
per
ty m
ark
et
1.5
des
crib
e how
to a
cces
s in
form
ation a
bout
the
loca
l pro
per
ty m
arke
t
1.6
ex
pla
in w
hy
it is
import
ant
to c
hec
k th
at
info
rmat
ion is
accu
rate
, co
mple
te a
nd c
urr
ent
bef
ore
use
1.7
lis
t lo
cal and n
atio
nal fa
ctors
whic
h c
an c
ause
ch
anges
in t
he
loca
l pro
per
ty m
arke
t
1.8
lis
t th
e ty
pic
al t
ypes
of
chan
ges
whic
h c
an o
ccur
in
the
loca
l pro
per
ty m
arke
t
N027079 –
Spec
ific
atio
n –
Edex
cel Le
vel 3 D
iplo
ma
in P
roper
ty
(Sal
e of
Res
iden
tial
Pro
per
ty)
(QCF)
– I
ssue
2 –
April 2011 ©
Edex
cel Li
mited
2011
55
Learn
ing
ou
tco
mes
Ass
ess
men
t cr
iteri
a
Evid
en
ce
typ
e
Po
rtfo
lio
re
fere
nce
D
ate
2
Know
how
to a
sses
s th
e im
pac
t of
chan
ges
in t
he
loca
l pro
per
ty m
arke
t
2.1
des
crib
e how
chan
ges
in t
he
loca
l pro
per
ty m
arke
t ca
n im
pact
on:
–
the
mark
et a
s a
whole
–
par
ticu
lar
types
of pro
per
ty
2.2
ex
pla
in w
hy
it is
import
ant
to a
sses
s th
e re
lative
im
pac
t of
chan
ges
iden
tified
in t
he
loca
l pro
per
ty
mar
ket
2.3
ex
pla
in h
ow
the
mar
keting o
f diffe
rent
types
of
pro
per
ties
can
addre
ss c
han
ges
in t
he
loca
l pro
per
ty m
arke
t
2.4
des
crib
e th
e org
anis
ational
pro
cedure
s fo
r re
port
ing
the
outc
om
es o
f m
onitoring
2.5
des
crib
e th
e im
port
ance
of
pro
vidin
g info
rmat
ion
about
ow
n a
sses
smen
t of th
e lo
cal pro
per
ty m
ark
et
only
to t
hose
who h
ave
a r
ight
to it
2.6
des
crib
e th
e im
port
ance
of
com
munic
atin
g t
he
leve
l of
confiden
ce t
hat
can b
e pla
ced in t
he
ass
essm
ent
of th
e lo
cal pro
per
ty m
arke
t
N027079 –
Spec
ific
ation –
Edex
cel Le
vel 3 D
iplo
ma
in P
roper
ty
(Sal
e of
Res
iden
tial
Pro
per
ty)
(QCF)
– I
ssue
2 –
April 2011 ©
Edex
cel Li
mited
2011
56
Learn
ing
ou
tco
mes
Ass
ess
men
t cr
iteri
a
Evid
en
ce
typ
e
Po
rtfo
lio
re
fere
nce
D
ate
3
Be
able
to m
onitor
chan
ges
in t
he
loca
l pro
per
ty m
arke
t
3.1
det
erm
ine
the
follo
win
g:
–
size
of th
e lo
cal pro
per
ty m
arke
t
–
nat
ure
of
the
loca
l pro
per
ty m
ark
et
–
per
iod o
ver
whic
h c
han
ges
are
to b
e co
nsi
der
ed
3.2
id
entify
and r
evie
w info
rmation a
bout
the
loca
l pro
per
ty m
arke
t in
cludin
g:
–
the
loca
l ec
onom
y
–
pro
per
ty p
rice
s
–
pro
per
ty s
ales
and r
enta
l act
ivity
–
new
build
s an
d r
edev
elopm
ent
in t
he
are
a
4
Be
able
to a
sses
s th
e im
pac
t of
chan
ges
in t
he
loca
l pro
per
ty m
arke
t
4.1
an
alys
e all
rele
vant
info
rmation t
o iden
tify
:
–
fact
ors
aff
ecting t
he
loca
l pro
per
ty m
arke
t
–
conse
quen
t ch
anges
4.2
as
sess
whic
h loca
l an
d n
atio
nal
fac
tors
are
lik
ely
to
impac
t on t
he
loca
l pro
per
ty m
arke
t in
the
futu
re
4.3
as
sess
the
impact
of
chan
ges
in t
he
loca
l pro
per
ty
mar
ket
on d
iffe
rent
types
of pro
per
ty
4.4
ju
stify
ow
n a
sses
smen
t of
the
likel
y im
pac
t of
chan
ges
in t
he
loca
l pro
per
ty m
arke
t
4.5
m
ake
reas
oned
rec
om
men
dat
ions
about
how
diffe
rent
types
of pro
per
ty s
hould
be
mark
eted
as
a re
sult o
f findin
gs
N027079 –
Spec
ific
atio
n –
Edex
cel Le
vel 3 D
iplo
ma
in P
roper
ty
(Sal
e of
Res
iden
tial
Pro
per
ty)
(QCF)
– I
ssue
2 –
April 2011 ©
Edex
cel Li
mited
2011
57
Lear
ner
nam
e:________________________________________
Dat
e:___________________________
Lear
ner
sig
nat
ure
:_____________________________________
Dat
e:___________________________
Ass
esso
r si
gnat
ure
:____________________________________
Dat
e:___________________________
Inte
rnal
ver
ifie
r si
gnatu
re:
______________________________
(if
sam
ple
d)
Dat
e:___________________________
N027079 – Specification – Edexcel Level 3 Diploma in Property (Sale of Residential Property) (QCF) – Issue 2 – April 2011 © Edexcel Limited 2011
58
N027079 – Specification – Edexcel Level 3 Diploma in Property (Sale of Residential Property) (QCF) – Issue 2 – April 2011 © Edexcel Limited 2011
59
Unit 9: Undertaking Market Appraisals and Advising on the Presentation of Properties
Unit reference number: J/601/3071
QCF level: 3
Credit value: 5
Guided learning hours: 15
Unit summary
This unit is about undertaking market appraisals of residential properties, advising landlords and sellers regarding the outcomes of your appraisals, and providing consequent advice about the presentation of their properties.
Assessment principles
Please refer to Asset Skills Assessment principles in Annexe D.
Assessment methodology
This unit is assessed in the workplace or in conditions resembling the workplace. Learners can enter the types of evidence they are presenting for assessment and the submission date against each assessment criterion. Alternatively, centre documentation should be used to record this information.
N027079 –
Spec
ific
ation –
Edex
cel Le
vel 3 D
iplo
ma
in P
roper
ty
(Sal
e of
Res
iden
tial
Pro
per
ty)
(QCF)
– I
ssue
2 –
April 2011 ©
Edex
cel Li
mited
2011
60
Lear
nin
g ou
tcom
es a
nd a
sses
smen
t cr
iter
ia
Learn
ing
ou
tco
mes
Ass
ess
men
t cr
iteri
a
Evid
en
ce
typ
e
Po
rtfo
lio
re
fere
nce
D
ate
1
Under
stan
d o
rganis
ational
pro
cedure
s fo
r under
taki
ng m
arke
t ap
pra
isal
s an
d a
dvi
sing o
n
the
pre
senta
tion o
f pro
per
ties
1.1
des
crib
e how
hea
lth,
safe
ty a
nd s
ecuri
ty iss
ues
sh
ould
be
addre
ssed
when
vis
itin
g a
pro
per
ty t
o
under
take
mar
ket
appra
isals
1.2
des
crib
e:
–
the
purp
ose
of m
arke
t ap
pra
isals
–
the
ben
efits
of m
arke
t ap
pra
isals
–
how
to p
repar
e m
arke
t ap
pra
isal
s
–
poin
ts t
hat
should
be
addre
ssed
in m
arke
t ap
pra
isal
s
N027079 –
Spec
ific
atio
n –
Edex
cel Le
vel 3 D
iplo
ma
in P
roper
ty
(Sal
e of
Res
iden
tial
Pro
per
ty)
(QCF)
– I
ssue
2 –
April 2011 ©
Edex
cel Li
mited
2011
61
Learn
ing
ou
tco
mes
Ass
ess
men
t cr
iteri
a
Evid
en
ce
typ
e
Po
rtfo
lio
re
fere
nce
D
ate
2
Know
how
to u
nder
take
m
arke
t ap
pra
isals
2.1
lis
t fa
ctors
that
affec
t th
e sa
le/r
enta
l va
lue
and
sale
abili
ty o
f in
div
idual
pro
per
ties
2.2
st
ate
the
import
ance
of
obta
inin
g a
ll re
leva
nt
info
rmat
ion p
rior
to u
nder
taki
ng a
n a
ppra
isal
2.3
lis
t w
hat
info
rmation is
required
prior
to
under
taki
ng a
n a
ppra
isal
2.4
des
crib
e how
to o
bta
in r
elev
ant
info
rmat
ion p
rior
to
under
taki
ng a
n a
ppra
isal
2.5
lis
t ty
pes
of ch
ange
that
can
aff
ect
the
loca
l pro
per
ty m
arke
t
2.6
des
crib
e how
chan
ges
to t
he
loca
l pro
per
ty m
ark
et
can h
ave
an im
pact
on p
roper
ties
bei
ng a
ppra
ised
2.7
des
crib
e how
to insp
ect
pro
per
ties
to t
he
stan
dar
d
required
by
ow
n o
rganis
atio
n
2.8
st
ate
the
import
ance
of
insp
ecting p
roper
ties
to t
he
stan
dar
d r
equired
by
ow
n o
rganis
atio
n
2.9
lis
t ty
pes
of docu
men
ts t
hat
may
be
required
for
the
appra
isal
2.1
0
des
crib
e th
e ci
rcum
stan
ces
when
docu
men
ts a
re
required
for
appra
isals
2.1
1
des
crib
e how
to o
bta
in d
ocu
men
ts r
equir
ed for
appra
isal
s
N027079 –
Spec
ific
ation –
Edex
cel Le
vel 3 D
iplo
ma
in P
roper
ty
(Sal
e of
Res
iden
tial
Pro
per
ty)
(QCF)
– I
ssue
2 –
April 2011 ©
Edex
cel Li
mited
2011
62
Learn
ing
ou
tco
mes
Ass
ess
men
t cr
iteri
a
Evid
en
ce
typ
e
Po
rtfo
lio
re
fere
nce
D
ate
3
Know
how
to d
evel
op
rela
tionsh
ips
with c
ust
om
ers
3.1
lis
t th
e m
ain
typ
es o
f buye
rs/t
enan
ts o
f re
siden
tial
pro
per
ties
3.2
id
entify
fact
ors
that
influen
ce p
rosp
ective
buye
rs/t
enan
ts d
ecis
ions
3.3
des
crib
e th
e im
port
ance
of:
–
chec
king c
ust
om
er u
nder
stan
din
g o
f m
ark
et
appra
isal
s
–
pro
vidin
g a
dvi
ce t
o c
ust
om
ers
3.4
st
ate
met
hods
use
d f
or
chec
king c
ust
om
er
under
stan
din
g a
nd p
rovi
din
g a
dvi
ce
3.5
giv
e ex
am
ple
s of ty
pic
al q
ues
tions
ask
ed b
y cu
stom
ers
about
mar
ket
appra
isal
s
3.6
st
ate
how
typ
ical
ques
tions
from
cust
om
ers
should
be
addre
ssed
3.7
lis
t w
ays
of pre
senting p
roper
ties
3.8
giv
e ex
am
ple
s of th
e as
pec
ts o
f pro
per
ties
that
can
cr
eate
a p
osi
tive
or
neg
ativ
e im
pre
ssio
n
N027079 –
Spec
ific
atio
n –
Edex
cel Le
vel 3 D
iplo
ma
in P
roper
ty
(Sal
e of
Res
iden
tial
Pro
per
ty)
(QCF)
– I
ssue
2 –
April 2011 ©
Edex
cel Li
mited
2011
63
Learn
ing
ou
tco
mes
Ass
ess
men
t cr
iteri
a
Evid
en
ce
typ
e
Po
rtfo
lio
re
fere
nce
D
ate
4
Be
able
to p
repar
e fo
r ap
pra
isal
s of pro
per
ties
4.1
obta
in info
rmat
ion r
elev
ant
to:
–
the
pro
per
ty t
o b
e ap
pra
ised
–
the
cust
om
ers
reaso
ns
for
seek
ing t
o s
ell/
let
the
pro
per
ty
4.2
id
entify
chan
ges
occ
urr
ing in t
he
loca
l pro
per
ty
mar
ket
4.3
as
sess
the
impact
that
chan
ges
to t
he
mark
et m
ay
hav
e on t
he
pro
per
ty t
o b
e appra
ised
4.4
co
nfirm
with t
he
cust
om
er:
–
ow
n iden
tity
–
iden
tity
of
the
cust
om
er a
nd o
ther
par
ties
in
atte
ndan
ce
–
obje
ctiv
es f
or
the
visi
t
–
pro
pose
d s
ched
ule
for
the
mar
ket
appra
isal
–
thei
r ex
pec
tations
N027079 –
Spec
ific
ation –
Edex
cel Le
vel 3 D
iplo
ma
in P
roper
ty
(Sal
e of
Res
iden
tial
Pro
per
ty)
(QCF)
– I
ssue
2 –
April 2011 ©
Edex
cel Li
mited
2011
64
Learn
ing
ou
tco
mes
Ass
ess
men
t cr
iteri
a
Evid
en
ce
typ
e
Po
rtfo
lio
re
fere
nce
D
ate
5
Be
able
to a
ppra
ise
pro
per
ties
5.1
under
take
the
mark
et a
ppra
isal at
the
agre
ed t
ime
5.2
ca
rry
out
an insp
ection c
ove
ring:
–
the
pro
per
ty inte
rnally
and e
xter
nal
ly
–
dim
ensi
ons
–
fact
ors
rel
evan
t to
the
pro
per
ty
5.3
id
entify
and c
onfirm
any
work
whic
h is
clai
med
to
hav
e bee
n c
arried
out
to t
he
pro
per
ty
5.4
obta
in d
ocu
men
ts r
elev
ant
to t
he
pro
per
ty
5.5
id
entify
the
pro
per
ty’s
main
sel
ling fea
ture
s an
d
oth
er f
acto
rs t
hat
may
impac
t upon its
sal
e/re
nta
l va
lue
5.6
ag
ree
the
pro
per
ty’s
mai
n s
ellin
g fea
ture
s an
d
oth
er f
acto
rs w
ith t
he
cust
om
er
5.7
co
mple
te t
he
mar
ket
appra
isal
follo
win
g
org
anis
atio
nal
pro
cedure
s
5.8
co
nfirm
the
nex
t st
eps
with t
he
cust
om
er follo
win
g
the
mark
et a
ppra
isal
5.9
m
ainta
in c
lear
and a
ccura
te r
ecord
s of m
ark
et
appra
isal
s
N027079 –
Spec
ific
atio
n –
Edex
cel Le
vel 3 D
iplo
ma
in P
roper
ty
(Sal
e of
Res
iden
tial
Pro
per
ty)
(QCF)
– I
ssue
2 –
April 2011 ©
Edex
cel Li
mited
2011
65
Learn
ing
ou
tco
mes
Ass
ess
men
t cr
iteri
a
Evid
en
ce
typ
e
Po
rtfo
lio
re
fere
nce
D
ate
6
Be
able
to p
rese
nt
mar
ket
appra
isal
rep
ort
s an
d
advi
se u
pon t
he
pre
senta
tion o
f pro
per
ties
6.1
co
nfirm
with t
he
cust
om
er t
he
purp
ose
of th
e m
arke
t ap
pra
isal
6.2
pro
vide
a re
alis
tic
mark
et a
ppra
isal
of th
e pro
per
ty
6.3
ex
pla
in h
ow
rel
evan
t fa
ctors
im
pac
t upon t
he
pro
per
ty’s
sal
e/re
nta
l va
lue
to t
he
cust
om
er
6.4
obta
in a
dditio
nal in
form
atio
n t
hat
may
be
required
6.5
ch
eck
that
cust
om
ers
hav
e under
stood t
he
info
rmat
ion a
nd e
nco
ura
ge
ques
tions
6.6
ch
eck
the
cust
om
er’s
inte
ntion t
o p
roce
ed w
ith t
he
sale
/let
of
the
pro
per
ty
6.7
id
entify
the
type
of
peo
ple
who a
re lik
ely
to v
iew
th
e pro
per
ty
6.8
id
entify
ways
in w
hic
h t
he
pro
per
ty c
ould
be
pre
sente
d t
o a
ttra
ct v
iew
ers
6.9
id
entify
the
valu
e an
d b
enef
its
of pro
posa
ls f
or
pre
senting t
he
pro
per
ty,
rela
ting t
o t
he
cust
om
er’s
ai
ms
6.1
0
mai
nta
in u
p-t
o-d
ate
reco
rds
of
rele
vant
poin
ts
agre
ed
6.1
1
com
ply
with a
ll re
leva
nt
legis
lation,
guid
elin
es a
nd
codes
of
pra
ctic
e re
lating t
o m
ark
et a
ppra
isal
s
N027079 –
Spec
ific
ation –
Edex
cel Le
vel 3 D
iplo
ma
in P
roper
ty
(Sal
e of
Res
iden
tial
Pro
per
ty)
(QCF)
– I
ssue
2 –
April 2011 ©
Edex
cel Li
mited
2011
66
Lear
ner
nam
e:________________________________________
Dat
e:___________________________
Lear
ner
sig
nat
ure
:_____________________________________
Dat
e:___________________________
Ass
esso
r si
gnat
ure
:____________________________________
Dat
e:___________________________
Inte
rnal
ver
ifie
r si
gnatu
re:
______________________________
(if
sam
ple
d)
Dat
e:___________________________
N027079 – Specification – Edexcel Level 3 Diploma in Property (Sale of Residential Property) (QCF) – Issue 2 – April 2011 © Edexcel Limited 2011
67
Unit 10: Obtain Instructions and Agree Marketing Activities for Properties
Unit reference number: Y/601/3107
QCF level: 3
Credit value: 5
Guided learning hours: 15
Unit summary
This unit is about obtaining instructions from customers regarding the sale/let of their property and then agreeing with them marketing activities towards achieving a sale or let. It includes preparing and holding sales discussions, during which questions or concerns are handled effectively so that the commitment of the customer is gained. In the context of this unit the customer is the seller or landlord of the property.
Assessment principles
Please refer to Asset Skills Assessment principles in Annexe D.
Assessment methodology
This unit is assessed in the workplace or in conditions resembling the workplace. Learners can enter the types of evidence they are presenting for assessment and the submission date against each assessment criterion. Alternatively, centre documentation should be used to record this information.
N027079 –
Spec
ific
ation –
Edex
cel Le
vel 3 D
iplo
ma
in P
roper
ty
(Sal
e of
Res
iden
tial
Pro
per
ty)
(QCF)
– I
ssue
2 –
April 2011 ©
Edex
cel Li
mited
2011
68
Lear
nin
g ou
tcom
es a
nd a
sses
smen
t cr
iter
ia
Learn
ing
ou
tco
mes
Ass
ess
men
t cr
iteri
a
Evid
en
ce
typ
e
Po
rtfo
lio
re
fere
nce
D
ate
1
Know
how
to o
bta
in
inst
ruct
ions
1.1
des
crib
e th
e org
anis
ational
pro
cedure
s fo
r:
–
obta
inin
g inst
ruct
ions
–
agre
eing m
arke
ting a
ctiv
itie
s
–
pro
gre
ssin
g m
arke
ting a
ctiv
itie
s
1.2
st
ate
the
import
ance
of
obta
inin
g a
ll re
leva
nt
info
rmat
ion p
rior
to s
eeki
ng t
o o
bta
in a
n inst
ruct
ion
for
a part
icula
r pro
per
ty
1.3
des
crib
e how
to c
onduct
and s
truct
ure
a s
ales
pre
senta
tion w
hen
see
king t
o o
bta
in inst
ruct
ions
1.4
des
crib
e th
e diffe
rence
bet
wee
n t
he
feat
ure
s an
d
ben
efits
of th
e org
anis
atio
ns
serv
ices
1.5
lis
t ty
pic
al b
uyi
ng s
ignal
s th
at c
ust
om
ers
mig
ht
pro
vide:
–
verb
al
–
non-v
erbal
N027079 –
Spec
ific
atio
n –
Edex
cel Le
vel 3 D
iplo
ma
in P
roper
ty
(Sal
e of
Res
iden
tial
Pro
per
ty)
(QCF)
– I
ssue
2 –
April 2011 ©
Edex
cel Li
mited
2011
69
Learn
ing
ou
tco
mes
Ass
ess
men
t cr
iteri
a
Evid
en
ce
typ
e
Po
rtfo
lio
re
fere
nce
D
ate
2
Know
how
to a
gre
e pla
nned
mar
keting
activi
ties
2.1
st
ate
the
adva
nta
ges
and d
isad
vanta
ges
of
usi
ng
the
follo
win
g t
ypes
of
mark
etin
g a
ctiv
itie
s:
–
new
spap
er a
dve
rtis
ing
–
web
-base
d m
edia
–
mai
l-sh
ots
–
boar
ds
2.2
lis
t th
e m
ain t
ypes
of buye
rs/t
enan
ts o
f re
siden
tial
pro
per
ties
2.3
id
entify
fact
ors
that
influen
ce p
rosp
ective
buye
r’s/
tenan
t’s
dec
isio
ns
2.4
id
entify
chan
ges
occ
urr
ing in t
he
loca
l pro
per
ty
mar
ket
that
will
im
pact
on t
he
sele
ctio
n o
f m
arke
ting a
ctiv
itie
s
2.5
lis
t ty
pic
al q
ues
tions
aske
d a
bout
mar
keting
pro
per
ties
2.6
st
ate
how
typ
ical
ques
tions
about
mar
keting
pro
per
ties
should
be
addre
ssed
2.7
des
crib
e how
conflic
ts o
f in
tere
st:
–
can a
rise
when
mar
keting p
roper
ties
–
should
be
addre
ssed
N027079 –
Spec
ific
ation –
Edex
cel Le
vel 3 D
iplo
ma
in P
roper
ty
(Sal
e of
Res
iden
tial
Pro
per
ty)
(QCF)
– I
ssue
2 –
April 2011 ©
Edex
cel Li
mited
2011
70
Learn
ing
ou
tco
mes
Ass
ess
men
t cr
iteri
a
Evid
en
ce
typ
e
Po
rtfo
lio
re
fere
nce
D
ate
3
Be
able
to o
bta
in
inst
ruct
ions
3.1
re
view
all
info
rmation r
elev
ant
to:
–
the
pro
per
ty
–
the
cust
om
er
–
reas
ons
for
seek
ing t
o s
ell/
let
the
pro
per
ty
3.2
dis
cuss
with t
he
cust
om
er:
–
the
org
anis
atio
n’s
rel
evan
t se
rvic
es
–
the
loca
l pro
per
ty m
arke
t
–
met
hods
for
selli
ng/l
etting t
he
pro
per
ty
–
mar
keting a
ctiv
itie
s
–
the
ass
oci
ated
cost
s
–
rela
ting t
hes
e cl
early
to t
he
cust
om
er’s
ci
rcum
stan
ces
and t
he
pro
per
ty
3.3
id
entify
any
feat
ure
s of th
e org
anis
atio
n's
ser
vice
s w
hic
h d
o n
ot
mee
t th
e cu
stom
er’s
req
uirem
ents
an
d a
ddre
ss t
hes
e
3.4
id
entify
buyi
ng s
ignal
s giv
en b
y th
e cu
stom
er a
nd
act
upon t
hem
–
verb
al
–
non-v
erbal
3.5
priori
tise
any
conce
rns
the
cust
om
er h
as
about
mak
ing t
he
inst
ruct
ion
N027079 –
Spec
ific
atio
n –
Edex
cel Le
vel 3 D
iplo
ma
in P
roper
ty
(Sal
e of
Res
iden
tial
Pro
per
ty)
(QCF)
– I
ssue
2 –
April 2011 ©
Edex
cel Li
mited
2011
71
Learn
ing
ou
tco
mes
Ass
ess
men
t cr
iteri
a
Evid
en
ce
typ
e
Po
rtfo
lio
re
fere
nce
D
ate
3
Be
able
to o
bta
in
inst
ruct
ions
3.6
ad
dre
ss a
nd o
verc
om
e w
her
e poss
ible
cust
om
er’s
co
nce
rns
3.7
ag
ree
with t
he
cust
om
er:
–
the
most
appro
priat
e m
ethod for
the
sale
/let
–
term
s of th
e in
stru
ctio
n
–
cost
s to
the
cust
om
er
3.8
co
mply
with a
ll re
leva
nt
legis
lation,
guid
elin
es a
nd
codes
of
pra
ctic
e re
lating t
o o
bta
inin
g inst
ruct
ions
N027079 –
Spec
ific
ation –
Edex
cel Le
vel 3 D
iplo
ma
in P
roper
ty
(Sal
e of
Res
iden
tial
Pro
per
ty)
(QCF)
– I
ssue
2 –
April 2011 ©
Edex
cel Li
mited
2011
72
Learn
ing
ou
tco
mes
Ass
ess
men
t cr
iteri
a
Evid
en
ce
typ
e
Po
rtfo
lio
re
fere
nce
D
ate
4
Be
able
to a
gre
e m
arke
ting p
lans
4.1
co
nfirm
all
rele
vant
info
rmation a
bout
the
pro
per
ty
incl
udin
g t
he
mai
n s
ellin
g fea
ture
s
4.2
re
view
the
outc
om
es o
f m
arke
ting a
ctiv
itie
s use
d
for
sim
ilar
pro
per
ties
4.3
dis
cuss
with t
he
cust
om
er m
arke
ting a
ctiv
itie
s w
hic
h a
re lik
ely
to b
e th
e m
ost
effec
tive
4.4
ag
ree
with t
he
cust
om
er:
–
reso
urc
es a
vaila
ble
for
mark
etin
g t
he
pro
per
ty
–
mar
keting a
ctiv
itie
s to
be
use
d
–
tim
ing a
nd s
equen
ce o
f m
arke
ting a
ctiv
itie
s
4.5
co
nfirm
the
cust
om
er’s
acc
epta
nce
of
the
agre
ed
mar
keting a
ctiv
itie
s
4.6
m
ainta
in r
ecord
s of th
e ag
reed
mar
keting a
ctiv
itie
s in
lin
e w
ith o
rgan
isat
ional
pro
cedure
s
4.7
en
sure
that
mar
keting a
ctiv
itie
s ar
e pro
gre
ssed
in
line
with o
rgan
isational
pro
cedure
s
N027079 –
Spec
ific
atio
n –
Edex
cel Le
vel 3 D
iplo
ma
in P
roper
ty
(Sal
e of
Res
iden
tial
Pro
per
ty)
(QCF)
– I
ssue
2 –
April 2011 ©
Edex
cel Li
mited
2011
73
Lear
ner
nam
e:________________________________________
Dat
e:___________________________
Lear
ner
sig
nat
ure
:_____________________________________
Dat
e:___________________________
Ass
esso
r si
gnat
ure
:____________________________________
Dat
e:___________________________
Inte
rnal
ver
ifie
r si
gnatu
re:
______________________________
(if
sam
ple
d)
Dat
e:___________________________
N027079 – Specification – Edexcel Level 3 Diploma in Property (Sale of Residential Property) (QCF) – Issue 2 – April 2011 © Edexcel Limited 2011
74
N027079 – Specification – Edexcel Level 3 Diploma in Property (Sale of Residential Property) (QCF) – Issue 2 – April 2011 © Edexcel Limited 2011
75
Unit 11: Produce Marketing Materials for Individual Properties (Residential Sales)
Unit reference number: H/601/3109
QCF level: 3
Credit value: 3
Guided learning hours: 15
Unit summary
This unit is about preparing marketing materials in line with planned marketing activities for a property and ensuring that these are produced correctly. It includes liaising with the seller to ensure their approval of the materials and with those involved in the production of final materials to ensure that final materials are correct and available on time.
Assessment principles
Please refer to Asset Skills Assessment principles in Annexe D.
Assessment methodology
This unit is assessed in the workplace or in conditions resembling the workplace. Learners can enter the types of evidence they are presenting for assessment and the submission date against each assessment criterion. Alternatively, centre documentation should be used to record this information.
N027079 –
Spec
ific
ation –
Edex
cel Le
vel 3 D
iplo
ma
in P
roper
ty
(Sal
e of
Res
iden
tial
Pro
per
ty)
(QCF)
– I
ssue
2 –
April 2011 ©
Edex
cel Li
mited
2011
76
Lear
nin
g ou
tcom
es a
nd a
sses
smen
t cr
iter
ia
Learn
ing
ou
tco
mes
Ass
ess
men
t cr
iteri
a
Evid
en
ce
typ
e
Po
rtfo
lio
re
fere
nce
D
ate
1
Under
stan
d o
rganis
ational
pro
cedure
s fo
r th
e pro
duct
ion o
f m
arke
ting
mat
eria
ls for
pro
per
ties
fo
r sa
le
1.1
lis
t ty
pes
of m
ark
etin
g m
ater
ials
use
d t
o p
rom
ote
pro
per
ties
for
sale
1.2
des
crib
e th
e ad
vanta
ges
and d
isad
vanta
ges
of
diffe
rent
types
of m
ark
etin
g m
ate
rial
s use
d t
o
pro
mote
res
iden
tial
pro
per
ties
for
sale
1.3
des
crib
e org
anis
atio
nal
pro
cedure
s fo
r pre
par
ing
and p
roduci
ng m
arke
ting m
ater
ials
for
resi
den
tial
pro
per
ties
for
sale
N027079 –
Spec
ific
atio
n –
Edex
cel Le
vel 3 D
iplo
ma
in P
roper
ty
(Sal
e of
Res
iden
tial
Pro
per
ty)
(QCF)
– I
ssue
2 –
April 2011 ©
Edex
cel Li
mited
2011
77
Learn
ing
ou
tco
mes
Ass
ess
men
t cr
iteri
a
Evid
en
ce
typ
e
Po
rtfo
lio
re
fere
nce
D
ate
2
Know
how
to p
repar
e m
arke
ting m
ater
ials
for
resi
den
tial pro
per
ties
for
sale
2.1
st
ate
the
typic
al c
ost
s an
d t
imes
cale
s fo
r th
e pro
duct
ion o
f diffe
rent
types
of
mar
keting m
ater
ials
fo
r re
siden
tial
pro
per
ties
for
sale
2.2
st
ate
the
import
ance
of pla
nnin
g m
arke
ting
activi
ties
for
indiv
idual
res
iden
tial
pro
per
ties
2.3
des
crib
e w
hy
it is
import
ant
to r
evie
w a
ll re
leva
nt
info
rmation b
efore
dev
elopin
g m
arke
ting m
ater
ials
2.4
st
ate
the
import
ance
of
ensu
ring t
hat
key
sel
ling
feat
ure
s ar
e em
phas
ised
and t
hat
the
mat
eria
ls
conta
in s
uffic
ient
furt
her
info
rmat
ion
2.5
lis
t th
e m
ain
typ
es o
f buye
rs o
f re
siden
tial pro
per
ty
2.6
st
ate
the
info
rmation w
hic
h is
import
ant
to d
iffe
rent
types
of
buye
rs
2.7
st
ate
the
import
ance
of gai
nin
g t
he
appro
val of th
e se
ller
for
the
mark
etin
g m
ate
rials
bef
ore
pro
duct
ion
2.8
lis
t ty
pes
of ch
anges
whic
h m
ight
be
mad
e to
a
pro
per
ty s
ubse
quen
t to
obta
inin
g inst
ruct
ions
whic
h
would
req
uire
chan
ges
to b
e m
ade
to m
ark
etin
g
mat
eria
ls
N027079 –
Spec
ific
ation –
Edex
cel Le
vel 3 D
iplo
ma
in P
roper
ty
(Sal
e of
Res
iden
tial
Pro
per
ty)
(QCF)
– I
ssue
2 –
April 2011 ©
Edex
cel Li
mited
2011
78
Learn
ing
ou
tco
mes
Ass
ess
men
t cr
iteri
a
Evid
en
ce
typ
e
Po
rtfo
lio
re
fere
nce
D
ate
3
Know
how
to a
rran
ge
for
the
pro
duct
ion o
f final
mar
keting m
ater
ials
for
resi
den
tial pro
per
ty for
sale
3.1
st
ate
the
import
ance
of
ensu
ring t
hat
all
peo
ple
in
volv
ed in t
he
public
atio
n o
f m
arke
ting m
ater
ials
ar
e fu
lly b
rief
ed
3.2
lis
t pote
ntial
pro
ble
ms
that
mig
ht
occ
ur
when
re
view
ing p
ublis
hed
mar
keting m
ater
ials
3.3
st
ate
how
to a
ddre
ss p
roble
ms
whic
h o
ccur
when
re
view
ing p
ublis
hed
mar
keting m
ater
ials
3.4
st
ate
who f
inal
mar
keting m
ater
ials
should
be
mad
e av
aila
ble
to
N027079 –
Spec
ific
atio
n –
Edex
cel Le
vel 3 D
iplo
ma
in P
roper
ty
(Sal
e of
Res
iden
tial
Pro
per
ty)
(QCF)
– I
ssue
2 –
April 2011 ©
Edex
cel Li
mited
2011
79
Learn
ing
ou
tco
mes
Ass
ess
men
t cr
iteri
a
Evid
en
ce
typ
e
Po
rtfo
lio
re
fere
nce
D
ate
4
Be
able
to p
repar
e dra
ft
mar
keting m
ater
ials
for
resi
den
tial pro
per
ty for
sale
4.1
re
view
all
avai
lable
info
rmation r
egar
din
g t
he
sale
of th
e pro
per
ty r
elev
ant
to p
repar
ing d
raft
m
arke
ting m
ater
ials
incl
udin
g p
lanned
mark
etin
g
activi
ties
4.2
id
entify
:
–
mar
keting a
ctiv
itie
s pro
pose
d f
or
the
pro
per
ty
–
asso
ciate
d m
arke
ting m
ater
ials
whic
h a
re
required
4.3
id
entify
the
info
rmation t
o b
e co
nve
yed b
y th
e m
arke
ting m
ater
ials
, in
cludin
g a
ll re
leva
nt
det
ails
of
the
pro
per
ty a
nd its
mai
n s
ellin
g fea
ture
s
4.4
pre
par
e dra
ft m
arke
ting m
ater
ials
in lin
e w
ith
pla
nned
mar
keting a
ctiv
itie
s an
d o
rganis
ational
pro
cedure
s
4.5
re
ques
t co
mm
ents
fro
m t
he
selle
r in
lin
e w
ith
org
anis
atio
nal
pro
cedure
s an
d m
ake
any
required
ch
anges
if
nec
essa
ry
4.6
ch
eck
that
mar
keting m
ater
ials
com
ply
with a
ll re
leva
nt
legis
lation,
guid
elin
es a
nd c
odes
of
pra
ctic
e
4.7
obta
in a
ppro
val fo
r th
e m
arke
ting m
ater
ial fr
om
the
selle
r
4.8
en
sure
that
the
selle
r is
advi
sed o
f his
/her
re
sponsi
bili
ty f
or
pro
vidin
g info
rmat
ion r
egar
din
g
any
subse
quen
t ch
anges
to t
he
pro
per
ty
N027079 –
Spec
ific
ation –
Edex
cel Le
vel 3 D
iplo
ma
in P
roper
ty
(Sal
e of
Res
iden
tial
Pro
per
ty)
(QCF)
– I
ssue
2 –
April 2011 ©
Edex
cel Li
mited
2011
80
Learn
ing
ou
tco
mes
Ass
ess
men
t cr
iteri
a
Evid
en
ce
typ
e
Po
rtfo
lio
re
fere
nce
D
ate
5
Be
able
to a
rran
ge
for
the
pro
duct
ion o
f m
arke
ting
mat
eria
ls for
resi
den
tial
pro
per
ties
for
sale
5.1
en
sure
that
all th
ose
invo
lved
in p
roduci
ng fin
al
mar
keting m
ater
ials
under
stan
d t
hei
r ow
n r
ole
s an
d
resp
onsi
bili
ties
5.2
su
bm
it w
ritt
en a
nd v
isual
mar
keting m
ater
ials
co
rrec
tly
for
public
atio
n o
n s
ched
ule
and in lin
e w
ith o
rgan
isat
ional
pro
cedure
s
5.3
re
view
publis
hed
mate
rial
s ag
ainst
agre
ed d
raft
s to
id
entify
any
dis
crep
anci
es
or
pro
ble
ms
with t
he
visu
al an
d w
ritt
en info
rmat
ion
5.4
id
entify
any
corr
ections
or
impro
vem
ents
req
uired
fo
r m
ater
ials
and m
ake
chan
ges
as
nec
essa
ry
5.5
en
sure
that
agre
ed p
ublis
hed
mat
eria
ls a
re
del
iver
ed t
o t
he
corr
ect
per
son in lin
e w
ith
org
anis
atio
nal
pro
cedure
s
Lear
ner
nam
e:________________________________________
Dat
e:___________________________
Lear
ner
sig
nat
ure
:_____________________________________
Dat
e:___________________________
Ass
esso
r si
gnat
ure
:____________________________________
Dat
e:___________________________
Inte
rnal
ver
ifie
r si
gnatu
re:
______________________________
(if
sam
ple
d)
Dat
e:___________________________
N027079 – Specification – Edexcel Level 3 Diploma in Property (Sale of Residential Property) (QCF) – Issue 2 – April 2011 © Edexcel Limited 2011
81
Unit 12: Conduct Accompanied Visits Around Local Property Areas
Unit reference number: T/601/3146
QCF level: 3
Credit value: 3
Guided learning hours: 10
Unit summary
This unit is about accompanying prospective buyers on visits of the local property area. It includes providing the prospective buyers with relevant information and knowledge regarding the area, and identifying properties for sale which are of the type(s) of interest to the buyer.
Assessment principles
Please refer to Asset Skills Assessment principles in Annexe D.
Assessment methodology
This unit is assessed in the workplace or in conditions resembling the workplace. Learners can enter the types of evidence they are presenting for assessment and the submission date against each assessment criterion. Alternatively, centre documentation should be used to record this information.
N027079 –
Spec
ific
ation –
Edex
cel Le
vel 3 D
iplo
ma
in P
roper
ty
(Sal
e of
Res
iden
tial
Pro
per
ty)
(QCF)
– I
ssue
2 –
April 2011 ©
Edex
cel Li
mited
2011
82
Lear
nin
g ou
tcom
es a
nd a
sses
smen
t cr
iter
ia
Learn
ing
ou
tco
mes
Ass
ess
men
t cr
iteri
a
Evid
en
ce
typ
e
Po
rtfo
lio
re
fere
nce
D
ate
1
Under
stan
d o
rganis
ational
pro
cedure
s fo
r co
nduct
ing
acco
mpan
ied v
isits
1.1
st
ate
the
range
of
serv
ices
off
ered
by
the
org
anis
atio
n w
hic
h m
ay a
ssis
t pro
spec
tive
buye
rs
1.2
des
crib
e th
e org
anis
ational
pro
cedure
s fo
r:
–
conta
ctin
g p
rosp
ective
buye
rs
–
reco
rdin
g info
rmation a
bout
visi
ts
–
reco
rdin
g t
he
outc
om
es o
f vi
sits
1.3
st
ate
the
limits
of ow
n r
esponsi
bili
ty a
nd a
uth
ority
fo
r co
nduct
ing a
ccom
pan
ied v
isits
1.4
st
ate
the
org
anis
ational
pro
cedure
s fo
r re
port
ing
issu
es t
hat
are
outs
ide
ow
n r
esponsi
bili
ty a
nd
auth
ority
when
conduct
ing a
ccom
pan
ied v
isits
N027079 –
Spec
ific
atio
n –
Edex
cel Le
vel 3 D
iplo
ma
in P
roper
ty
(Sal
e of
Res
iden
tial
Pro
per
ty)
(QCF)
– I
ssue
2 –
April 2011 ©
Edex
cel Li
mited
2011
83
Learn
ing
ou
tco
mes
Ass
ess
men
t cr
iteri
a
Evid
en
ce
typ
e
Po
rtfo
lio
re
fere
nce
D
ate
2
Know
the
loca
l pro
per
ty
area
and m
arke
t 2.1
lis
t th
e ke
y fe
ature
s of th
e lo
cal pro
per
ty a
rea
whic
h a
re o
f in
tere
st t
o p
rosp
ective
buye
rs
2.2
des
crib
e how
to iden
tify
:
–
typic
al p
roper
ty p
rice
s in
the
area
–
diffe
rent
types
of pro
per
ty t
hat
are
selli
ng
2.3
st
ate
what
info
rmat
ion is
requir
ed a
bout
pro
spec
tive
buye
rs t
o m
atch
to a
vaila
ble
pro
per
ties
2.4
st
ate
how
to o
bta
in info
rmation a
bout
pro
spec
tive
buye
rs
2.5
st
ate
how
to a
cces
s in
form
ation a
bout
pro
per
ties
fo
r sa
le t
o m
atch
pro
spec
tive
buye
rs’ re
quirem
ents
2.6
lis
t fa
ctors
to c
onsi
der
when
matc
hin
g p
roper
ties
to
pro
spec
tive
buye
rs’ re
quirem
ents
N027079 –
Spec
ific
ation –
Edex
cel Le
vel 3 D
iplo
ma
in P
roper
ty
(Sal
e of
Res
iden
tial
Pro
per
ty)
(QCF)
– I
ssue
2 –
April 2011 ©
Edex
cel Li
mited
2011
84
Learn
ing
ou
tco
mes
Ass
ess
men
t cr
iteri
a
Evid
en
ce
typ
e
Po
rtfo
lio
re
fere
nce
D
ate
3
Know
how
to d
evel
op
rela
tionsh
ips
with
pote
ntial
buye
rs
3.1
lis
t th
e m
ain
typ
es o
f buye
r of re
siden
tial
pro
per
ties
3.2
id
entify
fact
ors
that
influen
ce p
rosp
ective
buye
rs’
dec
isio
ns
3.3
outlin
e w
hat
info
rmation c
an b
e pro
vided
to
pro
spec
tive
buye
rs
3.4
des
crib
e ty
pes
of vi
siting c
onditio
n a
nd r
estr
iction
that
may
apply
to d
iffe
rent
are
as
3.5
lis
t ty
pic
al q
ues
tions
aske
d b
y pro
spec
tive
buye
rs
3.6
st
ate
how
typ
ical
ques
tions
from
pro
spec
tive
buye
rs
should
be
addre
ssed
3.7
st
ate
what
act
ions
should
be
take
n w
hen
a
pro
spec
tive
buye
r ex
pre
sses
inte
rest
in a
pro
per
ty
4
Be
able
to r
evie
w t
he
loca
l pro
per
ty a
rea
4.1
obta
in u
p-t
o-d
ate
info
rmation r
elev
ant
to t
he
sale
of pro
per
ties
within
the
loca
l ar
ea
4.2
id
entify
the
types
and loca
tions
of
loca
l se
rvic
es
and a
men
itie
s
4.3
obta
in c
lear
and a
ccura
te m
aps
of th
e lo
cal
pro
per
ty a
rea
4.4
obta
in c
urr
ent
mark
etin
g m
ate
rial
s re
lating t
o
pro
per
ties
for
sale
with t
he
org
anis
atio
n in t
he
loca
l pro
per
ty a
rea
N027079 –
Spec
ific
atio
n –
Edex
cel Le
vel 3 D
iplo
ma
in P
roper
ty
(Sal
e of
Res
iden
tial
Pro
per
ty)
(QCF)
– I
ssue
2 –
April 2011 ©
Edex
cel Li
mited
2011
85
Learn
ing
ou
tco
mes
Ass
ess
men
t cr
iteri
a
Evid
en
ce
typ
e
Po
rtfo
lio
re
fere
nce
D
ate
5
Be
able
to p
lan t
o v
isit
pro
per
ty a
reas
with
pro
spec
tive
buye
rs
5.1
co
nfirm
the
arra
ngem
ents
for
the
visi
t w
ith a
ll re
leva
nt
par
ties
5.2
obta
in m
ark
etin
g m
ate
rials
rel
atin
g t
o t
he
iden
tified
pro
per
ties
and t
he
loca
l are
a
5.3
en
sure
the
pro
spec
tive
buye
r has
acc
ura
te a
nd
clea
r direc
tions
to t
he
mee
ting p
oin
t
5.4
ta
ke a
ctio
n t
o a
ddre
ss a
ny
pro
ble
ms
with v
isitin
g
the
area
N027079 –
Spec
ific
ation –
Edex
cel Le
vel 3 D
iplo
ma
in P
roper
ty
(Sal
e of
Res
iden
tial
Pro
per
ty)
(QCF)
– I
ssue
2 –
April 2011 ©
Edex
cel Li
mited
2011
86
Learn
ing
ou
tco
mes
Ass
ess
men
t cr
iteri
a
Evid
en
ce
typ
e
Po
rtfo
lio
re
fere
nce
D
ate
6
Be
able
to v
isit p
roper
ty
area
s w
ith p
rosp
ective
buye
rs
6.1
at
tend a
ppoin
tmen
ts a
t th
e ag
reed
tim
e an
d p
lace
6.2
co
nfirm
with t
he
pro
spec
tive
buye
r:
–
ow
n iden
tity
–
iden
tity
of
the
pro
spec
tive
buye
rs
–
obje
ctiv
es f
or
the
visi
t
–
pro
pose
d itiner
ary
–
thei
r ex
pec
tations
6.3
pro
mote
the
key
selli
ng fea
ture
s of th
e ar
ea
6.4
ch
eck
that
pro
spec
tive
buye
rs h
ave
under
stood
info
rmat
ion a
nd e
nco
ura
ge
ques
tions
6.5
re
cord
sig
nific
ant
com
men
ts r
egar
din
g p
roper
ties
of
inte
rest
in lin
e w
ith o
rgan
isational
pro
cedure
s
6.6
id
entify
pro
per
ties
of in
tere
st a
nd a
gre
e act
ions
with p
rosp
ective
buye
r to
pro
gre
ss v
iew
ings
6.7
ca
rry
out
the
visi
t in
acc
ord
ance
with a
ny
conditio
ns
or
rest
rict
ions
within
the
area
6.8
ta
ke s
teps
to m
ain
tain
hea
lth,
safe
ty a
nd s
ecurity
fo
r al
l par
ties
6.9
m
ainta
in c
lear
and a
ccura
te r
ecord
s an
d info
rm
rele
vant
colle
agues
of
visi
ts a
nd t
hei
r outc
om
es
6.1
0
com
ply
with a
ll re
leva
nt
legis
lation,
guid
elin
es a
nd
codes
of
pra
ctic
e re
leva
nt
to c
onduct
ing
acco
mpan
ied v
isits
N027079 –
Spec
ific
atio
n –
Edex
cel Le
vel 3 D
iplo
ma
in P
roper
ty
(Sal
e of
Res
iden
tial
Pro
per
ty)
(QCF)
– I
ssue
2 –
April 2011 ©
Edex
cel Li
mited
2011
87
Lear
ner
nam
e:________________________________________
Dat
e:___________________________
Lear
ner
sig
nat
ure
:_____________________________________
Dat
e:___________________________
Ass
esso
r si
gnat
ure
:____________________________________
Dat
e:___________________________
Inte
rnal
ver
ifie
r si
gnatu
re:
______________________________
(if
sam
ple
d)
Dat
e:___________________________
N027079 – Specification – Edexcel Level 3 Diploma in Property (Sale of Residential Property) (QCF) – Issue 2 – April 2011 © Edexcel Limited 2011
88
N027079 – Specification – Edexcel Level 3 Diploma in Property (Sale of Residential Property) (QCF) – Issue 2 – April 2011 © Edexcel Limited 2011
89
Unit 13: Conduct Accompanied Visits Around Development Sites
Unit reference number: A/601/3147
QCF level: 3
Credit value: 4
Guided learning hours: 10
Unit summary
This unit is about accompanying prospective buyers on visits to development sites. It includes providing the prospective buyers with relevant information regarding the development and identifying the type(s) of properties of interest to the buyers.
Assessment principles
Please refer to Asset Skills Assessment principles in Annexe D.
Assessment methodology
This unit is assessed in the workplace or in conditions resembling the workplace. Learners can enter the types of evidence they are presenting for assessment and the submission date against each assessment criterion. Alternatively, centre documentation should be used to record this information.
N027079 –
Spec
ific
ation –
Edex
cel Le
vel 3 D
iplo
ma
in P
roper
ty
(Sal
e of
Res
iden
tial
Pro
per
ty)
(QCF)
– I
ssue
2 –
April 2011 ©
Edex
cel Li
mited
2011
90
Lear
nin
g ou
tcom
es a
nd a
sses
smen
t cr
iter
ia
Learn
ing
ou
tco
mes
Ass
ess
men
t cr
iteri
a
Evid
en
ce
typ
e
Po
rtfo
lio
re
fere
nce
D
ate
1
Under
stan
d o
rganis
ational
pro
cedure
s fo
r co
nduct
ing
acco
mpan
ied v
isits
around
dev
elopm
ent
site
s
1.1
st
ate
the
range
of
serv
ices
off
ered
by
the
org
anis
atio
n w
hic
h m
ay a
ssis
t pro
spec
tive
buye
rs
1.2
des
crib
e th
e org
anis
ational
pro
cedure
s fo
r:
–
conta
ctin
g p
rosp
ective
buye
rs
–
reco
rdin
g info
rmation a
bout
visi
ts
–
reco
rdin
g t
he
outc
om
es o
f vi
sits
1.3
st
ate
the
limits
of ow
n r
esponsi
bili
ty a
nd a
uth
ority
fo
r co
nduct
ing a
ccom
pan
ied v
isits
around
dev
elopm
ent
site
s
1.4
st
ate
the
org
anis
ational
pro
cedure
s fo
r re
port
ing
issu
es t
hat
are
outs
ide
ow
n r
esponsi
bili
ty a
nd
auth
ority
when
conduct
ing a
ccom
pan
ied v
isits
around d
evel
opm
ent
site
s
N027079 –
Spec
ific
atio
n –
Edex
cel Le
vel 3 D
iplo
ma
in P
roper
ty
(Sal
e of
Res
iden
tial
Pro
per
ty)
(QCF)
– I
ssue
2 –
April 2011 ©
Edex
cel Li
mited
2011
91
Learn
ing
ou
tco
mes
Ass
ess
men
t cr
iteri
a
Evid
en
ce
typ
e
Po
rtfo
lio
re
fere
nce
D
ate
2
Under
stan
d t
he
new
dev
elopm
ent
mar
ket
2.1
lis
t th
e ke
y fe
ature
s of th
e lo
cal pro
per
ty a
rea
whic
h a
re o
f in
tere
st t
o p
rosp
ective
buye
rs
2.2
des
crib
e how
to inte
rpre
t pla
ns,
dra
win
gs
and
model
s re
lating t
o d
evel
opm
ent
site
s
2.3
des
crib
e th
e st
ages
and s
equen
ces
of dev
elopm
ent
at m
ost
sites
2.4
des
crib
e how
to iden
tify
:
–
typic
al p
roper
ty p
rice
s in
the
area
–
diffe
rent
types
of pro
per
ty t
hat
are
selli
ng
2.5
st
ate
what
info
rmat
ion is
requir
ed a
bout
pro
spec
tive
buye
rs t
o m
atch
to a
vaila
ble
pro
per
ties
2.6
st
ate
how
to o
bta
in info
rmation a
bout
pro
spec
tive
buye
rs
2.7
des
crib
e how
to a
cces
s in
form
atio
n a
bout
the
site
an
d t
he
pro
per
ties
bei
ng d
evel
oped
2.8
lis
t fa
ctors
to c
onsi
der
when
matc
hin
g p
roper
ties
to
pro
spec
tive
buye
rs’ re
quirem
ents
N027079 –
Spec
ific
ation –
Edex
cel Le
vel 3 D
iplo
ma
in P
roper
ty
(Sal
e of
Res
iden
tial
Pro
per
ty)
(QCF)
– I
ssue
2 –
April 2011 ©
Edex
cel Li
mited
2011
92
Learn
ing
ou
tco
mes
Ass
ess
men
t cr
iteri
a
Evid
en
ce
typ
e
Po
rtfo
lio
re
fere
nce
D
ate
3
Know
how
to d
evel
op
rela
tionsh
ips
with
pro
spec
tive
buye
rs
3.1
lis
t th
e m
ain
typ
es o
f buye
r of re
siden
tial
pro
per
ties
3.2
id
entify
fact
ors
that
influen
ce p
rosp
ective
buye
r dec
isio
ns
3.3
outlin
e w
hat
info
rmation c
an b
e pro
vided
to
pro
spec
tive
buye
rs
3.4
des
crib
e ty
pes
of
visi
ting c
onditio
ns
and r
estr
ictions
that
may
apply
to d
iffe
rent
dev
elopm
ent
site
s
3.5
lis
t ty
pic
al q
ues
tions
aske
d b
y pro
spec
tive
buye
rs
3.6
st
ate
how
typ
ical
ques
tions
from
pro
spec
tive
buye
rs
should
be
addre
ssed
3.7
st
ate
what
act
ions
should
be
take
n w
hen
a
pro
spec
tive
buye
r ex
pre
sses
inte
rest
in a
pro
per
ty
N027079 –
Spec
ific
atio
n –
Edex
cel Le
vel 3 D
iplo
ma
in P
roper
ty
(Sal
e of
Res
iden
tial
Pro
per
ty)
(QCF)
– I
ssue
2 –
April 2011 ©
Edex
cel Li
mited
2011
93
Learn
ing
ou
tco
mes
Ass
ess
men
t cr
iteri
a
Evid
en
ce
typ
e
Po
rtfo
lio
re
fere
nce
D
ate
4
Be
able
to r
evie
w
dev
elopm
ent
site
s 4.1
obta
in u
p-t
o-d
ate
info
rmation r
elev
ant
to t
he
sale
of pro
per
ties
on d
evel
opm
ent
site
s
4.2
id
entify
the
types
and loca
tions
of
loca
l se
rvic
es
and a
men
itie
s
4.3
obta
in c
lear
and a
ccura
te p
lans,
dra
win
gs
and
acce
ss t
o m
odel
s of
dev
elopm
ent
site
s
4.4
id
entify
the
stag
es o
f dev
elopm
ent
of th
e pro
per
ties
an
d a
men
itie
s on s
ites
4.5
obta
in c
urr
ent
mark
etin
g m
ate
rial
s re
lating t
o s
ites
an
d t
he
pro
pose
d p
roper
ty
4.6
id
entify
the
mai
n fea
ture
s of th
e pro
per
ties
av
aila
ble
incl
udin
g:
–
type
of pro
per
ty
–
dim
ensi
ons
–
const
ruct
ion m
ethods
and m
ater
ials
–
price
s
–
tim
esca
les
for
occ
upan
cy
–
indic
ation o
f sa
les
–
indic
ation o
f in
tere
st
4.7
id
entify
the
arra
ngem
ents
req
uired
for
acco
mpan
ying v
isitors
to d
evel
opm
ent
site
s,
incl
udin
g r
oute
s w
hic
h a
re s
afe
and a
cces
sible
N027079 –
Spec
ific
ation –
Edex
cel Le
vel 3 D
iplo
ma
in P
roper
ty
(Sal
e of
Res
iden
tial
Pro
per
ty)
(QCF)
– I
ssue
2 –
April 2011 ©
Edex
cel Li
mited
2011
94
Learn
ing
ou
tco
mes
Ass
ess
men
t cr
iteri
a
Evid
en
ce
typ
e
Po
rtfo
lio
re
fere
nce
D
ate
5
Be
able
to p
lan t
o v
isit
dev
elopm
ent
site
s w
ith
pro
spec
tive
buye
rs
5.1
co
nfirm
with t
he
pote
ntial
buye
r th
e ty
pes
of
pro
per
ties
whic
h a
re o
f in
tere
st
5.2
co
nfirm
the
arra
ngem
ents
for
the
visi
t w
ith a
ll re
leva
nt
par
ties
5.3
en
sure
the
pro
spec
tive
buye
r has
acc
ura
te a
nd
clea
r dir
ections
for
reac
hin
g a
nd a
cces
sing s
ites
5.4
en
sure
that
acce
ss t
o s
ites
and p
roper
ties
is
avai
lable
and s
afe
5.5
ta
ke a
ctio
n t
o a
ddre
ss a
ny
pro
ble
ms
with v
isitin
g
dev
elopm
ent
site
s
N027079 –
Spec
ific
atio
n –
Edex
cel Le
vel 3 D
iplo
ma
in P
roper
ty
(Sal
e of
Res
iden
tial
Pro
per
ty)
(QCF)
– I
ssue
2 –
April 2011 ©
Edex
cel Li
mited
2011
95
Learn
ing
ou
tco
mes
Ass
ess
men
t cr
iteri
a
Evid
en
ce
typ
e
Po
rtfo
lio
re
fere
nce
D
ate
6
Be
able
to v
isit
dev
elopm
ent
site
s w
ith
pro
spec
tive
buye
rs
6.1
at
tend a
ppoin
tmen
ts a
t th
e ag
reed
tim
e an
d p
lace
6.2
co
nfirm
with t
he
pro
spec
tive
buye
r:
–
ow
n iden
tity
–
iden
tity
of
the
pro
spec
tive
buye
r
–
obje
ctiv
es f
or
the
visi
t
–
pro
pose
d itiner
ary
–
thei
r ex
pec
tations
6.3
pro
mote
the
key
selli
ng p
oin
ts o
f dev
elopm
ent
site
s
6.4
pro
vide
info
rmat
ion a
bout
the
com
ple
tion s
ched
ule
fo
r diffe
rent
stag
es o
f th
e dev
elopm
ent
of
site
s
6.5
pro
vide
clea
r an
d c
onci
se info
rmat
ion u
sing p
lans,
dia
gra
ms
and m
odel
s w
ith p
rosp
ective
buye
rs
6.6
id
entify
pro
per
ties
of in
tere
st a
nd a
gre
e act
ions
with t
he
pro
spec
tive
buye
r to
pro
gre
ss v
iew
ings
6.7
ca
rry
out
site
vis
its
in a
ccord
ance
with a
ny
conditio
ns
and r
estr
ictions
in t
he
area
6.8
m
ainta
in c
lear
and a
ccura
te r
ecord
s an
d info
rm
rele
vant
colle
agues
of
visi
ts a
nd t
hei
r outc
om
es
6.9
co
mply
with a
ll re
leva
nt
legis
lation,
guid
elin
es a
nd
codes
of
pra
ctic
e re
leva
nt
to c
onduct
ing
acco
mpan
ied v
isits
N027079 –
Spec
ific
ation –
Edex
cel Le
vel 3 D
iplo
ma
in P
roper
ty
(Sal
e of
Res
iden
tial
Pro
per
ty)
(QCF)
– I
ssue
2 –
April 2011 ©
Edex
cel Li
mited
2011
96
Lear
ner
nam
e:________________________________________
Dat
e:___________________________
Lear
ner
sig
nat
ure
:_____________________________________
Dat
e:___________________________
Ass
esso
r si
gnat
ure
:____________________________________
Dat
e:___________________________
Inte
rnal
ver
ifie
r si
gnatu
re:
______________________________
(if
sam
ple
d)
Dat
e:___________________________
N027079 – Specification – Edexcel Level 3 Diploma in Property (Sale of Residential Property) (QCF) – Issue 2 – April 2011 © Edexcel Limited 2011
97
Unit 14: Conduct Accompanied Viewings of Properties
Unit reference number: J/601/3121
QCF level: 2
Credit value: 3
Guided learning hours: 10
Unit summary
This unit is about accompanying prospective buyers and tenants to view properties it includes providing them with relevant information and knowledge regarding the property, and answering their questions. This unit is suitable for use in a sales or lettings environment.
Assessment principles
Please refer to Asset Skills Assessment principles in Annexe D.
Assessment methodology
This unit is assessed in the workplace or in conditions resembling the workplace. Learners can enter the types of evidence they are presenting for assessment and the submission date against each assessment criterion. Alternatively, centre documentation should be used to record this information.
N027079 –
Spec
ific
ation –
Edex
cel Le
vel 3 D
iplo
ma
in P
roper
ty
(Sal
e of
Res
iden
tial
Pro
per
ty)
(QCF)
– I
ssue
2 –
April 2011 ©
Edex
cel Li
mited
2011
98
Lear
nin
g ou
tcom
es a
nd a
sses
smen
t cr
iter
ia
Learn
ing
ou
tco
mes
Ass
ess
men
t cr
iteri
a
Evid
en
ce
typ
e
Po
rtfo
lio
re
fere
nce
D
ate
1
Know
how
to p
repar
e fo
r vi
ewin
gs
1.1
lis
t th
e ke
y fe
ature
s of th
e lo
cal pro
per
ty a
rea
whic
h a
re o
f in
tere
st t
o p
rosp
ective
buye
r/te
nan
t
1.2
lis
t th
e ty
pes
of
mar
keting m
ater
ial re
gar
din
g t
he
org
anis
atio
n’s
pro
per
ties
and h
ow
to a
cces
s th
em
1.3
st
ate
how
to o
bta
in info
rmation a
bout
any
fixt
ure
s an
d fittings
whic
h a
re incl
uded
in a
pro
per
ty
1.4
des
crib
e how
the
follo
win
g a
re iden
tified
:
–
typic
al p
roper
ty v
alu
es in t
he
are
a
–
types
of
diffe
rent
pro
per
ty t
hat
are
bei
ng
sold
/let
2
Know
how
to lia
ise
with
pro
spec
tive
buye
rs/t
enan
ts
2.1
lis
t th
e m
ain
typ
es o
f buye
rs/t
enan
ts o
f re
siden
tial
pro
per
ties
2.2
id
entify
fact
ors
that
influen
ce indiv
iduals
’ dec
isio
ns
2.3
outlin
e w
hat
info
rmation c
an b
e pro
vided
to
indiv
idual
s ab
out
pro
per
ties
2.4
des
crib
e ty
pes
of
visi
ting c
onditio
ns
and r
estr
ictions
that
may
apply
to d
iffe
rent
pro
per
ties
2.5
giv
e ex
am
ple
s of ty
pic
al q
ues
tions
ask
ed a
bout
pro
per
ties
2.6
st
ate
how
ques
tions
about
pro
per
ties
should
be
addre
ssed
2.7
st
ate
what
act
ions
should
be
take
n w
hen
inte
rest
is
expre
ssed
in a
pro
per
ty
N027079 –
Spec
ific
atio
n –
Edex
cel Le
vel 3 D
iplo
ma
in P
roper
ty
(Sal
e of
Res
iden
tial
Pro
per
ty)
(QCF)
– I
ssue
2 –
April 2011 ©
Edex
cel Li
mited
2011
99
Learn
ing
ou
tco
mes
Ass
ess
men
t cr
iteri
a
Evid
en
ce
typ
e
Po
rtfo
lio
re
fere
nce
D
ate
3
Be
able
to p
repar
e to
co
nduct
acc
om
pan
ied
view
ings
3.1
co
nfirm
the
pro
per
ty is
still
ava
ilable
3.2
co
nfirm
arr
angem
ents
for
the
view
ing w
ith a
ll re
leva
nt
par
ties
3.3
obta
in c
urr
ent
mark
etin
g m
ate
rial
s fo
r th
e pro
per
ty
to b
e vi
ewed
3.4
id
entify
all
rele
vant:
–
spec
ific
atio
ns
for
the
pro
per
ty
–
det
ails
of
fixt
ure
s an
d fittings
ava
ilable
3.5
id
entify
the
types
and loca
tions
of
loca
l se
rvic
es
and a
men
itie
s
3.6
en
sure
that
indiv
idual
s have
acc
ura
te a
nd c
lear
direc
tions
for
the
pro
per
ty t
o b
e vi
ewed
3.7
ch
eck
that
acc
ess
to t
he
pro
per
ty is
avai
lable
at
the
tim
e of th
e pro
pose
d v
iew
ing
3.8
ta
ke a
ctio
n t
o a
ddre
ss a
ny
pro
ble
ms
with t
he
view
ing
N027079 –
Spec
ific
ation –
Edex
cel Le
vel 3 D
iplo
ma
in P
roper
ty
(Sal
e of
Res
iden
tial
Pro
per
ty)
(QCF)
– I
ssue
2 –
April 2011 ©
Edex
cel Li
mited
2011
100
Learn
ing
ou
tco
mes
Ass
ess
men
t cr
iteri
a
Evid
en
ce
typ
e
Po
rtfo
lio
re
fere
nce
D
ate
4
Be
able
to c
onduct
vi
ewin
gs
of pro
per
ties
4.1
at
tend a
ppoin
tmen
ts a
t th
e ag
reed
tim
e an
d p
lace
4.2
co
nfirm
with t
he
pro
spec
tive
buye
r/te
nan
t:
–
ow
n iden
tity
–
iden
tity
of
the
pro
spec
tive
buye
r/te
nan
t
–
obje
ctiv
es f
or
the
view
ing
–
pro
pose
d itiner
ary
–
thei
r ex
pec
tations
4.3
pro
mote
the
key
selli
ng p
oin
ts o
f th
e pro
per
ty
4.4
pro
vide
accu
rate
info
rmat
ion a
bout
loca
l se
rvic
es
and a
men
itie
s
4.5
ch
eck
that
indiv
iduals
have
under
stood info
rmat
ion
and a
nsw
er q
ues
tions
aske
d if any
4.6
re
cord
sig
nific
ant
com
men
ts r
egar
din
g p
roper
ties
of
inte
rest
in lin
e w
ith o
rgan
isational
pro
cedure
s
4.7
id
entify
pro
per
ties
of in
tere
st a
nd a
gre
e act
ions
to
pro
gre
ss inte
rest
4.8
ca
rry
out
view
ings
in a
ccord
ance
with a
ny
conditio
ns
and r
estr
ictions
4.9
ta
ke s
teps
to m
ain
tain
hea
lth,
safe
ty a
nd s
ecurity
fo
r al
l par
ties
4.1
0
ensu
re t
hat
the
pro
per
ty is
secu
re o
n d
epar
ture
N027079 –
Spec
ific
atio
n –
Edex
cel Le
vel 3 D
iplo
ma
in P
roper
ty
(Sal
e of
Res
iden
tial
Pro
per
ty)
(QCF)
– I
ssue
2 –
April 2011 ©
Edex
cel Li
mited
2011
101
Learn
ing
ou
tco
mes
Ass
ess
men
t cr
iteri
a
Evid
en
ce
typ
e
Po
rtfo
lio
re
fere
nce
D
ate
4.1
1
mai
nta
in c
lear
and a
ccura
te r
ecord
s of vi
ewin
gs
and
thei
r outc
om
es
4.1
2
ensu
re t
hat
rele
vant
colle
agues
are
kep
t in
form
ed
of
view
ings
and t
hei
r outc
om
es
4.1
3
com
ply
with a
ll re
leva
nt
legis
lation,
guid
elin
es a
nd
codes
of
pra
ctic
e re
leva
nt
to c
onduct
ing
acco
mpan
ied v
iew
ings
Lear
ner
nam
e:________________________________________
Dat
e:___________________________
Lear
ner
sig
nat
ure
:_____________________________________
Dat
e:___________________________
Ass
esso
r si
gnat
ure
:____________________________________
Dat
e:___________________________
Inte
rnal
ver
ifie
r si
gnatu
re:
______________________________
(if
sam
ple
d)
Dat
e:___________________________
N027079 – Specification – Edexcel Level 3 Diploma in Property (Sale of Residential Property) (QCF) – Issue 2 – April 2011 © Edexcel Limited 2011
102
N027079 – Specification – Edexcel Level 3 Diploma in Property (Sale of Residential Property) (QCF) – Issue 2 – April 2011 © Edexcel Limited 2011
103
Unit 15: Qualify Prospective Buyers of Property
Unit reference number: L/601/3153
QCF level: 3
Credit value: 3
Guided learning hours: 10
Unit summary
This unit is about obtaining information regarding prospective buyers relevant to assessing their suitability towards purchasing properties, including those in which they have expressed an interest.
Assessment principles
Please refer to Asset Skills Assessment principles in Annexe D.
Assessment methodology
This unit is assessed in the workplace or in conditions resembling the workplace. Learners can enter the types of evidence they are presenting for assessment and the submission date against each assessment criterion. Alternatively, centre documentation should be used to record this information.
N027079 –
Spec
ific
ation –
Edex
cel Le
vel 3 D
iplo
ma
in P
roper
ty
(Sal
e of
Res
iden
tial
Pro
per
ty)
(QCF)
– I
ssue
2 –
April 2011 ©
Edex
cel Li
mited
2011
104
Lear
nin
g ou
tcom
es a
nd a
sses
smen
t cr
iter
ia
Learn
ing
ou
tco
mes
Ass
ess
men
t cr
iteri
a
Evid
en
ce
typ
e
Po
rtfo
lio
re
fere
nce
D
ate
1
Under
stan
d o
rganis
ational
pro
cedure
s fo
r qualif
ying
pro
spec
tive
buye
rs
1.1
st
ate
the
range
of
serv
ices
off
ered
by
the
org
anis
atio
n w
hic
h m
ay a
ssis
t pro
spec
tive
buye
rs
1.2
st
ate
what
info
rmat
ion c
an b
e pro
vided
to
pro
spec
tive
buye
rs
1.3
st
ate
who s
hould
be
consu
lted
inte
rnal
ly a
bout
the
suitab
ility
of pro
spec
tive
buye
rs
1.4
des
crib
e th
e org
anis
ational
pro
cedure
s fo
r re
cord
ing info
rmation a
bout
qualif
ying o
f buye
rs
1.5
st
ate
the
limits
of ow
n r
esponsi
bili
ty a
nd a
uth
ority
fo
r qual
ifyi
ng p
rosp
ective
buye
rs
1.6
st
ate
org
anis
atio
nal pro
cedure
s fo
r re
port
ing iss
ues
th
at a
re o
uts
ide
ow
n r
esponsi
bili
ty a
nd a
uth
ority
w
hen
qual
ifyi
ng p
rosp
ective
buye
rs
N027079 –
Spec
ific
atio
n –
Edex
cel Le
vel 3 D
iplo
ma
in P
roper
ty
(Sal
e of
Res
iden
tial
Pro
per
ty)
(QCF)
– I
ssue
2 –
April 2011 ©
Edex
cel Li
mited
2011
105
Learn
ing
ou
tco
mes
Ass
ess
men
t cr
iteri
a
Evid
en
ce
typ
e
Po
rtfo
lio
re
fere
nce
D
ate
2
Know
how
to q
ual
ify
pro
spec
tive
buye
rs
2.1
des
crib
e fa
ctors
that
may
aff
ect
pro
spec
tive
buye
rs:
–
abili
ty t
o b
uy
a p
roper
ty
–
acce
pta
bili
ty t
o s
elle
rs
2.2
st
ate
what
info
rmat
ion is
nee
ded
to d
eter
min
e pro
spec
tive
buye
rs’ ci
rcum
stan
ces
2.3
st
ate
the
import
ance
of
expla
inin
g t
o t
he
pro
spec
tive
buye
r w
hy
info
rmation a
bout
them
is
required
2.4
st
ate
what
info
rmat
ion m
ust
be
obta
ined
fro
m o
ther
org
anis
atio
ns
2.5
st
ate
the
import
ance
of
mai
nta
inin
g c
onfiden
tial
ity
when
obta
inin
g info
rmat
ion fro
m o
ther
org
anis
atio
ns
2.6
lis
t is
sues
that
can
ari
se w
hen
see
king info
rmat
ion
2.7
des
crib
e how
to a
ddre
ss a
ny
issu
es t
hat
may
arise
w
hen
see
king info
rmat
ion
N027079 –
Spec
ific
ation –
Edex
cel Le
vel 3 D
iplo
ma
in P
roper
ty
(Sal
e of
Res
iden
tial
Pro
per
ty)
(QCF)
– I
ssue
2 –
April 2011 ©
Edex
cel Li
mited
2011
106
Learn
ing
ou
tco
mes
Ass
ess
men
t cr
iteri
a
Evid
en
ce
typ
e
Po
rtfo
lio
re
fere
nce
D
ate
3
Be
able
to o
bta
in
info
rmat
ion t
o q
ual
ify
pro
spec
tive
buye
rs
3.1
co
nfirm
info
rmat
ion a
bout
pro
spec
tive
buye
rs t
o
esta
blis
h t
hei
r ci
rcum
stance
s re
leva
nt
to b
uyi
ng a
pro
per
ty
3.2
obta
in p
erm
issi
on fro
m t
he
pro
spec
tive
buye
r to
se
ek furt
her
info
rmation f
rom
oth
er o
rgan
isat
ions
wher
e re
leva
nt
3.3
fo
llow
org
anis
atio
nal
pro
cedure
s to
obta
in
info
rmat
ion r
egar
din
g p
rosp
ective
buye
rs f
rom
oth
er o
rganis
atio
ns
3.4
gat
her
info
rmat
ion fro
m t
he
pro
spec
tive
buye
r in
cludin
g:
- w
het
her
a m
ort
gag
e is
req
uired
- w
het
her
the
pro
spec
tive
buye
r has
cash
ava
ilable
to
war
ds
a p
urc
hase
- w
het
her
the
pro
spec
tive
buye
r has
a p
roper
ty t
o
sell
- th
e tim
esca
le for
pro
gre
ssin
g a
sal
e
3.5
lis
t is
sues
that
can
ari
se w
hen
see
king info
rmat
ion
3.6
des
crib
e how
to a
ddre
ss a
ny
issu
es t
hat
can
arise
w
hen
see
king info
rmat
ion
N027079 –
Spec
ific
atio
n –
Edex
cel Le
vel 3 D
iplo
ma
in P
roper
ty
(Sal
e of
Res
iden
tial
Pro
per
ty)
(QCF)
– I
ssue
2 –
April 2011 ©
Edex
cel Li
mited
2011
107
Learn
ing
ou
tco
mes
Ass
ess
men
t cr
iteri
a
Evid
en
ce
typ
e
Po
rtfo
lio
re
fere
nce
D
ate
4
Be
able
to q
ual
ify
pro
spec
tive
buye
rs
4.1
det
erm
ine
any
fact
ors
that
will
affec
t pro
spec
tive
buye
rs’ su
itab
ility
4.2
as
sess
if a p
rosp
ective
buye
r co
uld
pro
ceed
to
purc
hase
when
inte
rest
in a
part
icula
r pro
per
ty h
as
bee
n e
xpre
ssed
4.3
co
nsu
lt w
ith r
elev
ant
peo
ple
about
asse
ssin
g t
he
suitab
ility
of th
e pro
spec
tive
buye
r
4.4
in
form
the
rele
vant
peo
ple
follo
win
g t
he
asse
ssm
ent
dec
isio
n incl
udin
g t
he
rational
e
4.5
ch
eck
that
pro
spec
tive
buye
rs h
ave
under
stood t
he
info
rmat
ion a
nd e
nco
ura
ge
ques
tions
4.6
m
ainta
in u
p t
o d
ate
reco
rds
in lin
e w
ith
org
anis
atio
nal
pro
cedure
s
4.7
co
mply
with a
ll re
leva
nt
legis
lation,
guid
elin
es a
nd
codes
of
pra
ctic
e re
lating t
o q
ualif
ying p
rosp
ective
buye
rs
Lear
ner
nam
e:________________________________________
Dat
e:___________________________
Lear
ner
sig
nat
ure
:_____________________________________
Dat
e:___________________________
Ass
esso
r si
gnat
ure
:____________________________________
Dat
e:___________________________
Inte
rnal
ver
ifie
r si
gnatu
re:
______________________________
(if
sam
ple
d)
Dat
e:___________________________
N027079 – Specification – Edexcel Level 3 Diploma in Property (Sale of Residential Property) (QCF) – Issue 2 – April 2011 © Edexcel Limited 2011
108
N027079 – Specification – Edexcel Level 3 Diploma in Property (Sale of Residential Property) (QCF) – Issue 2 – April 2011 © Edexcel Limited 2011
109
Unit 16: Progress Sales of Residential Property
Unit reference number: Y/601/3155
QCF level: 3
Credit value: 4
Guided learning hours: 10
Unit summary
This unit is about taking instruction regarding the sale of residential property and progressing the sale in liaison with all relevant parties, such as financial and legal advisers, to a successful conclusion. It includes addressing any factors impacting upon the progress of the sale, such as any changes to circumstances, or the outcomes of reports, in line with your responsibility and authority.
Assessment principles
Please refer to Asset Skills Assessment principles in Annexe D.
Assessment methodology
This unit is assessed in the workplace or in conditions resembling the workplace. Learners can enter the types of evidence they are presenting for assessment and the submission date against each assessment criterion. Alternatively, centre documentation should be used to record this information.
N027079 –
Spec
ific
ation –
Edex
cel Le
vel 3 D
iplo
ma
in P
roper
ty
(Sal
e of
Res
iden
tial
Pro
per
ty)
(QCF)
– I
ssue
2 –
April 2011 ©
Edex
cel Li
mited
2011
110
Lear
nin
g ou
tcom
es a
nd a
sses
smen
t cr
iter
ia
Learn
ing
ou
tco
mes
Ass
ess
men
t cr
iteri
a
Evid
en
ce
typ
e
Po
rtfo
lio
re
fere
nce
D
ate
1
Under
stan
d o
rganis
ational
pro
cedure
s fo
r pro
gre
ssin
g
the
sale
of re
siden
tial
pro
per
ty
1.1
des
crib
e th
e org
anis
ational
pro
cedure
s fo
r m
ainta
inin
g u
p-t
o-d
ate
rec
ord
s an
d a
gre
emen
ts
about
the
pro
gre
ss o
f a
sale
1.2
st
ate
why
it is
import
ant
to:
–
mai
nta
in u
p-t
o-d
ate
reco
rds
and a
gre
emen
ts
–
reco
rd t
he
com
ple
tion o
f a
sale
and t
o n
otify
all
re
leva
nt
par
ties
1.3
des
crib
e th
e org
anis
ational
pro
cedure
s fo
r am
endin
g o
r dis
posi
ng o
f m
arke
ting m
ater
ials
fo
llow
ing t
he
sale
of
resi
den
tial pro
per
ty
1.4
st
ate
the
limits
of ow
n r
esponsi
bili
ty a
nd a
uth
ority
fo
r pro
gre
ssin
g t
he
sale
of re
siden
tial
pro
per
ty
1.5
st
ate
the
org
anis
ational
pro
cedure
s fo
r re
port
ing
issu
es t
hat
are
outs
ide
ow
n r
esponsi
bili
ty a
nd
auth
ority
when
pro
gre
ssin
g t
he
sale
of re
siden
tial
pro
per
ty
N027079 –
Spec
ific
atio
n –
Edex
cel Le
vel 3 D
iplo
ma
in P
roper
ty
(Sal
e of
Res
iden
tial
Pro
per
ty)
(QCF)
– I
ssue
2 –
April 2011 ©
Edex
cel Li
mited
2011
111
Learn
ing
ou
tco
mes
Ass
ess
men
t cr
iteri
a
Evid
en
ce
typ
e
Po
rtfo
lio
re
fere
nce
D
ate
2
Know
whic
h p
arties
and
docu
men
tation a
re
invo
lved
with p
rogre
ssin
g
sale
s of re
siden
tial
pro
per
ty
2.1
lis
t th
e diffe
rent
par
ties
invo
lved
in p
rogre
ssin
g t
he
sale
of
resi
den
tial
pro
per
ty
2.2
des
crib
e th
e ro
les
and r
esponsi
bili
ties
of
the
diffe
rent
par
ties
invo
lved
in t
he
selli
ng p
roce
ss
2.3
ex
pla
in t
he
pro
cess
when
sel
ling r
esid
ential
pro
per
ty
2.4
st
ate
what
info
rmat
ion is
requir
ed in p
rogre
ssin
g
the
sale
of re
siden
tial
pro
per
ty
2.5
st
ate
who is
resp
onsi
ble
for
acce
ssin
g info
rmat
ion
required
to p
rogre
ss a
sal
e
2.6
st
ate
how
to a
cces
s th
e in
form
ation f
or
whic
h y
ou
are
resp
onsi
ble
2.7
lis
t th
e docu
men
tation r
equired
to p
rogre
ss a
sal
e
2.8
st
ate
whic
h p
arties
req
uire
docu
men
tation t
o
pro
gre
ss a
sal
e
2.9
st
ate
who is
resp
onsi
ble
for
acce
ssin
g t
he
docu
men
tation t
o p
rogre
ss a
sal
e
2.1
0
des
crib
e fa
ctors
that
can
im
pact
upon t
he
pro
gre
ss
of a s
ale
2.1
1
stat
e w
hy
it is
import
ant
to m
onitor
the
pro
gre
ss o
f a
sale
2.1
2
des
crib
e th
e ac
tions
to t
ake
when
pro
ble
ms
occ
ur
when
pro
gre
ssin
g s
ales
N027079 –
Spec
ific
ation –
Edex
cel Le
vel 3 D
iplo
ma
in P
roper
ty
(Sal
e of
Res
iden
tial
Pro
per
ty)
(QCF)
– I
ssue
2 –
April 2011 ©
Edex
cel Li
mited
2011
112
Learn
ing
ou
tco
mes
Ass
ess
men
t cr
iteri
a
Evid
en
ce
typ
e
Po
rtfo
lio
re
fere
nce
D
ate
3
Under
stan
d h
ow
to
pro
gre
ss s
ales
of
resi
den
tial pro
per
ty
3.1
ex
pla
in t
he
pote
ntial
typ
es o
f dis
pute
that
can o
ccur
when
sel
ling p
roper
ty
3.2
des
crib
e th
e org
anis
ational
pro
cedure
s fo
r re
solv
ing
dis
pute
s, incl
udin
g t
he
docu
men
tation r
equired
3.3
ex
pla
in t
he
import
ance
of en
suring t
hat
all
par
ties
ar
e in
form
ed o
f th
e pro
gre
ss o
f th
e sa
le
3.4
lis
t th
e ty
pes
of
pay
men
ts invo
lved
in p
rogre
ssin
g
the
sale
of re
siden
tial
pro
per
ty
3.5
st
ate
the
poin
ts in t
he
sale
s pro
cess
wher
e pay
men
ts a
re r
equired
3.6
ex
pla
in h
ow
to p
roce
ss d
iffe
rent
types
of
pay
men
t in
lin
e w
ith o
rgan
isat
ional
pro
cedure
s
N027079 –
Spec
ific
atio
n –
Edex
cel Le
vel 3 D
iplo
ma
in P
roper
ty
(Sal
e of
Res
iden
tial
Pro
per
ty)
(QCF)
– I
ssue
2 –
April 2011 ©
Edex
cel Li
mited
2011
113
Learn
ing
ou
tco
mes
Ass
ess
men
t cr
iteri
a
Evid
en
ce
typ
e
Po
rtfo
lio
re
fere
nce
D
ate
4
Plan
and im
ple
men
t th
e sa
les
of pro
per
ty
4.1
id
entify
the
selle
r, b
uye
r an
d a
ll re
leva
nt
par
ties
in
volv
ed in t
he
sale
of th
e pro
per
ty
4.2
id
entify
the
info
rmation r
equired
and n
eces
sary
ac
tions
to p
rogre
ss t
he
sale
of
the
pro
per
ty
4.3
det
erm
ine
the
sequen
ce,
dura
tion a
nd d
eadlin
es for
com
ple
tion o
f th
e sa
le w
ithin
the
agre
ed t
imes
cale
s
4.4
id
entify
any
fact
ors
that
could
im
pac
t upon t
he
concl
usi
on o
f th
e sa
le
4.5
fo
llow
org
anis
atio
nal
pro
cedure
s to
addre
ss a
ny
fact
ors
that
could
im
pac
t on t
he
concl
usi
on o
f th
e sa
le
4.6
in
form
all
par
ties
of
thei
r re
sponsi
bili
ties
tow
ards
ensu
ring t
he
concl
usi
on o
f th
e sa
le
4.7
lia
ise
with a
ll part
ies
and e
xchange
rele
vant
info
rmat
ion
4.8
co
mm
unic
ate
info
rmat
ion t
o t
he
rele
vant
par
ties
en
suring t
hat
it
has
bee
n r
ecei
ved a
nd u
nder
stood
4.9
en
sure
that
info
rmation is
pre
sente
d c
onci
sely
and
pro
mote
s under
stan
din
g
4.1
0
up-t
o-d
ate
reco
rds
of
info
rmat
ion r
ecei
ved in lin
e w
ith o
rgan
isat
ional
pro
cedure
s
N027079 –
Spec
ific
ation –
Edex
cel Le
vel 3 D
iplo
ma
in P
roper
ty
(Sal
e of
Res
iden
tial
Pro
per
ty)
(QCF)
– I
ssue
2 –
April 2011 ©
Edex
cel Li
mited
2011
114
Learn
ing
ou
tco
mes
Ass
ess
men
t cr
iteri
a
Evid
en
ce
typ
e
Po
rtfo
lio
re
fere
nce
D
ate
5
Monitor
the
pro
gre
ss o
f sa
les
to t
hei
r co
ncl
usi
on
5.1
m
onitor
the
actions
under
take
n b
y re
leva
nt
par
ties
in
pro
gre
ssin
g t
he
sale
5.2
id
entify
any
fact
ors
whic
h im
pact
posi
tive
ly o
r neg
ativ
ely
on t
he
pro
gre
ss o
f th
e sa
le
5.3
en
sure
that
all docu
men
tation is
mad
e av
aila
ble
to
rele
vant
par
ties
in lin
e w
ith o
rgan
isat
ional
pro
cedure
s
5.4
id
entify
any
fact
ors
del
ayin
g t
he
pro
gre
ss o
f th
e sa
le
5.5
id
entify
options
for
ove
rcom
ing d
elayi
ng fac
tors
5.6
ag
ree
options
for
ove
rcom
ing d
elay
ing f
act
ors
with
rele
vant
par
ties
5.7
ta
ke a
ctio
n w
her
e nec
essa
ry t
o o
bta
in info
rmat
ion
to a
ddre
ss a
ny
dis
pute
s fo
llow
ing o
rgan
isat
ional
pro
cedure
s
5.8
m
ainta
in r
egula
r co
nta
ct w
ith a
ll re
leva
nt
par
ties
5.9
pro
vide
feed
bac
k to
buye
rs a
nd s
elle
rs r
egar
din
g
the
pro
gre
ss o
f th
e sa
le
5.1
0
pro
vide
sugges
tions
to b
uye
rs a
nd s
elle
rs t
o a
ssis
t th
e pro
gre
ss o
f sa
les
wher
e re
leva
nt
5.1
1
ensu
re t
hat
all paym
ents
and o
ther
req
uirem
ents
fo
r co
mple
ting t
he
sale
are
fulfill
ed w
ithin
the
agre
ed t
imes
cale
s
N027079 –
Spec
ific
atio
n –
Edex
cel Le
vel 3 D
iplo
ma
in P
roper
ty
(Sal
e of
Res
iden
tial
Pro
per
ty)
(QCF)
– I
ssue
2 –
April 2011 ©
Edex
cel Li
mited
2011
115
Learn
ing
ou
tco
mes
Ass
ess
men
t cr
iteri
a
Evid
en
ce
typ
e
Po
rtfo
lio
re
fere
nce
D
ate
5.1
2
info
rm a
ll re
leva
nt
part
ies
about
the
com
ple
tion o
f th
e sa
le
5.1
3
ensu
re t
hat
all m
ark
etin
g m
ater
ials
are
am
ended
or
dis
pose
d o
f fo
llow
ing c
om
ple
tion
5.1
4
com
ply
with a
ll re
leva
nt
legis
lation,
guid
elin
es a
nd
codes
of
pra
ctic
e re
lating t
o p
rogre
ssin
g t
he
sale
of
resi
den
tial pro
per
Lear
ner
nam
e:________________________________________
Dat
e:___________________________
Lear
ner
sig
nat
ure
:_____________________________________
Dat
e:___________________________
Ass
esso
r si
gnat
ure
:____________________________________
Dat
e:___________________________
Inte
rnal
ver
ifie
r si
gnatu
re:
______________________________
(if
sam
ple
d)
Dat
e:___________________________
N027079 – Specification – Edexcel Level 3 Diploma in Property (Sale of Residential Property) (QCF) – Issue 2 – April 2011 © Edexcel Limited 2011
116
N027079 – Specification – Edexcel Level 3 Diploma in Property (Sale of Residential Property) (QCF) – Issue 2 – April 2011 © Edexcel Limited 2011
117
Unit 17: Progress the Part-exchange of Properties
Unit reference number: H/601/3160
QCF level: 3
Credit value: 4
Guided learning hours: 10
Unit summary
This unit is about the part-exchange of properties. It includes advising customers regarding the part-exchanges and obtaining agreement regarding the value of the properties involved. It also includes liaising with relevant parties to progress agreed part-exchanges and monitoring their progress.
Assessment principles
Please refer to Asset Skills Assessment principles in Annexe D.
Assessment methodology
This unit is assessed in the workplace or in conditions resembling the workplace. Learners can enter the types of evidence they are presenting for assessment and the submission date against each assessment criterion. Alternatively, centre documentation should be used to record this information.
N027079 –
Spec
ific
ation –
Edex
cel Le
vel 3 D
iplo
ma
in P
roper
ty
(Sal
e of
Res
iden
tial
Pro
per
ty)
(QCF)
– I
ssue
2 –
April 2011 ©
Edex
cel Li
mited
2011
118
Lear
nin
g ou
tcom
es a
nd a
sses
smen
t cr
iter
ia
Learn
ing
ou
tco
mes
Ass
ess
men
t cr
iteri
a
Evid
en
ce
typ
e
Po
rtfo
lio
re
fere
nce
D
ate
1
Under
stan
d leg
al a
nd
org
anis
atio
nal
pro
cedure
s fo
r pro
gre
ssin
g t
he
par
t-ex
chan
ge
of pro
per
ties
1.1
lis
t th
e:
–
legis
lation
–
guid
elin
es
–
codes
of
pra
ctic
e
–
rele
vant
to p
rogre
ssin
g t
he
par
t-ex
chan
ge
of
pro
per
ties
1.2
ex
pla
in h
ow
leg
isla
tion,
guid
elin
es a
nd c
odes
of
pra
ctic
e im
pac
t on p
rogre
ssin
g t
he
par
t-ex
chan
ge
of pro
per
ties
1.3
ev
aluat
e th
e ra
nge
of se
rvic
es o
ffer
ed b
y th
e org
anis
atio
n w
hic
h m
ay a
ssis
t pro
spec
tive
buye
rs
1.4
ex
pla
in t
he
org
anis
atio
nal
pro
cedure
s fo
r:
- re
cord
ing t
he
pro
gre
ss o
f th
e par
t-ex
change
- am
endin
g o
r dis
posi
ng o
f m
arke
ting m
ate
rial
s
1.5
ex
pla
in t
he
limits
of ow
n r
esponsi
bili
ty a
nd
auth
ority
for
pro
gre
ssin
g t
he
par
t-ex
chan
ge
of
pro
per
ties
1.6
st
ate
the
org
anis
ational
pro
cedure
s fo
r re
port
ing
issu
es t
hat
are
outs
ide
ow
n r
esponsi
bili
ty a
nd
auth
ority
when
pro
gre
ssin
g t
he
par
t-ex
chan
ge
of
pro
per
ties
N027079 –
Spec
ific
atio
n –
Edex
cel Le
vel 3 D
iplo
ma
in P
roper
ty
(Sal
e of
Res
iden
tial
Pro
per
ty)
(QCF)
– I
ssue
2 –
April 2011 ©
Edex
cel Li
mited
2011
119
Learn
ing
ou
tco
mes
Ass
ess
men
t cr
iteri
a
Evid
en
ce
typ
e
Po
rtfo
lio
re
fere
nce
D
ate
2
Know
how
to p
rogre
ss t
he
par
t-ex
change
of
pro
per
ties
2.1
def
ine
the
diffe
rent
par
ties
invo
lved
in p
rogre
ssin
g
the
par
t-ex
chan
ge
of
resi
den
tial
pro
per
ty
2.2
ex
pla
in t
he
role
s an
d r
esponsi
bili
ties
of th
e diffe
rent
par
ties
invo
lved
in p
rogre
ssin
g t
he
par
t-ex
chan
ge
of re
siden
tial pro
per
ty
2.3
ex
pla
in t
he
par
t-ex
chan
ge
pro
cess
2.4
des
crib
e w
hat
info
rmat
ion a
nd d
ocu
men
tation is
required
in p
rogre
ssin
g p
art-
exch
anges
2.5
id
entify
those
who a
re r
esponsi
ble
for
acce
ssin
g
info
rmat
ion a
nd d
ocu
men
tation o
n p
rogre
ssin
g
par
t-ex
changes
2.6
st
ate
the
part
ies
that
require
docu
men
tation for
pro
gre
ssin
g p
art-
exch
anges
2.7
giv
e ex
am
ple
s of fa
ctors
that
can im
pact
upon t
he
pro
gre
ss o
f a
par
t-ex
chan
ge
2.8
des
crib
e w
hy
it is
import
ant
to m
onitor
the
pro
gre
ss o
f a
par
t-ex
chan
ge
2.9
ex
pla
in w
hy
it is
import
ant
that
rel
evan
t par
ties
are
in
form
ed o
f th
e pro
gre
ss o
f a
part
-exc
han
ge
2.1
0
expla
in w
hy
it is
import
ant
to r
ecord
the
com
ple
tion
of a p
art-
exch
ange
and t
o n
otify
rel
evan
t par
ties
N027079 –
Spec
ific
ation –
Edex
cel Le
vel 3 D
iplo
ma
in P
roper
ty
(Sal
e of
Res
iden
tial
Pro
per
ty)
(QCF)
– I
ssue
2 –
April 2011 ©
Edex
cel Li
mited
2011
120
Learn
ing
ou
tco
mes
Ass
ess
men
t cr
iteri
a
Evid
en
ce
typ
e
Po
rtfo
lio
re
fere
nce
D
ate
3
Be
able
to p
repar
e th
e par
t-ex
change
of
pro
per
ties
3.1
co
nfirm
that
a p
art-
exch
ange
is s
uitab
le w
ith
rele
vant
par
ties
3.2
in
form
pro
spec
tive
buye
rs o
f th
e im
plic
atio
ns
on t
he
cost
s an
d t
imes
cale
s fo
r par
t-ex
chan
gin
g
3.3
ch
eck
that
the
cust
om
er h
as
under
stood t
he
implic
atio
ns
of
cost
s an
d t
imes
cale
s
3.4
obta
in info
rmat
ion r
egar
din
g t
he
valu
e of
the
pro
per
ties
invo
lved
3.5
ag
ree
the
valu
e of th
e pro
per
ties
invo
lved
with
rele
vant
par
ties
3.6
id
entify
and a
ddre
ss a
ny
issu
es r
elating t
o
valu
atio
ns
3.7
obta
in a
ny
nec
essa
ry a
ppro
vals
for
the
par
t-ex
chan
ge
to p
roce
ed
N027079 –
Spec
ific
atio
n –
Edex
cel Le
vel 3 D
iplo
ma
in P
roper
ty
(Sal
e of
Res
iden
tial
Pro
per
ty)
(QCF)
– I
ssue
2 –
April 2011 ©
Edex
cel Li
mited
2011
121
Learn
ing
ou
tco
mes
Ass
ess
men
t cr
iteri
a
Evid
en
ce
typ
e
Po
rtfo
lio
re
fere
nce
D
ate
4
Be
able
to p
rogre
ss t
he
par
t-ex
change
of
pro
per
ties
4.1
is
sue
rele
vant
info
rmat
ion a
bout
appro
ved p
art-
exch
anges
to t
he
rele
vant
par
ties
4.2
en
sure
that
info
rmation r
elat
ing t
o leg
al and o
ther
pro
cedure
s fo
r appro
ved p
art-
exch
anges
is
pro
cess
ed
4.3
m
onitor
the
pro
gre
ss o
f par
t-ex
chan
ges
with
rele
vant
par
ties
4.4
id
entify
any
fact
ors
del
ayin
g t
he
pro
gre
ss a
nd
com
ple
tion o
f th
e par
t-ex
chan
ge
4.5
id
entify
act
ions
that
nee
d t
o b
e ta
ken in o
rder
to
addre
ss f
act
ors
in lin
e w
ith o
rgan
isat
ional
pro
cedure
s
4.6
notify
rel
evan
t par
ties
of th
e pro
gre
ss a
nd
com
ple
tion o
f par
t-ex
chan
ges
4.7
m
ainta
in r
ecord
s re
gar
din
g t
he
pro
cess
and
com
ple
tion o
f par
t-ex
chan
ges
4.8
co
mply
with r
elev
ant
legis
lation,
guid
elin
es a
nd
codes
of
pra
ctic
e re
lating t
o p
rogre
ssin
g t
he
par
t-ex
chan
ge
of pro
per
ties
N027079 –
Spec
ific
ation –
Edex
cel Le
vel 3 D
iplo
ma
in P
roper
ty
(Sal
e of
Res
iden
tial
Pro
per
ty)
(QCF)
– I
ssue
2 –
April 2011 ©
Edex
cel Li
mited
2011
122
Lear
ner
nam
e:________________________________________
Dat
e:___________________________
Lear
ner
sig
nat
ure
:_____________________________________
Dat
e:___________________________
Ass
esso
r si
gnat
ure
:____________________________________
Dat
e:___________________________
Inte
rnal
ver
ifie
r si
gnatu
re:
______________________________
(if
sam
ple
d)
Dat
e:___________________________
N027079 – Specification – Edexcel Level 3 Diploma in Property (Sale of Residential Property) (QCF) – Issue 2 – April 2011 © Edexcel Limited 2011
123
Unit 18: Agree Specifications for New Properties with Buyers
Unit reference number: K/601/3161
QCF level: 3
Credit value: 4
Guided learning hours: 10
Unit summary
This unit is about liaising with buyers regarding the specifications to be included within new properties which they are purchasing. The specifications can cover the structure of the property, finishes, fixtures and fittings, furnishings and any appliances available. It includes agreeing those specifications required and progressing these correctly.
Assessment principles
Please refer to Asset Skills Assessment principles in Annexe D.
Assessment methodology
This unit is assessed in the workplace or in conditions resembling the workplace. Learners can enter the types of evidence they are presenting for assessment and the submission date against each assessment criterion. Alternatively, centre documentation should be used to record this information.
N027079 –
Spec
ific
ation –
Edex
cel Le
vel 3 D
iplo
ma
in P
roper
ty
(Sal
e of
Res
iden
tial
Pro
per
ty)
(QCF)
– I
ssue
2 –
April 2011 ©
Edex
cel Li
mited
2011
124
Lear
nin
g ou
tcom
es a
nd a
sses
smen
t cr
iter
ia
Learn
ing
ou
tco
mes
Ass
ess
men
t cr
iteri
a
Evid
en
ce
typ
e
Po
rtfo
lio
re
fere
nce
D
ate
1
Under
stan
d leg
al a
nd
org
anis
atio
nal
pro
cedure
s fo
r ag
reei
ng s
pec
ific
ations
for
new
pro
per
ties
with
pro
spec
tive
buye
rs
1.1
lis
t th
e:
–
legis
lation
–
guid
elin
es
–
codes
of
pra
ctic
e
–
rele
vant
to a
gre
eing s
pec
ific
atio
ns
for
new
pro
per
ties
with b
uye
rs
1.2
ex
pla
in h
ow
leg
isla
tion,
guid
elin
es a
nd c
odes
of
pra
ctic
e im
pac
t on a
gre
eing s
pec
ific
atio
ns
for
new
pro
per
ties
1.3
giv
e ex
am
ple
s of th
e ty
pes
and r
ange
of
spec
ific
atio
ns
ava
ilable
for
new
pro
per
ties
1.4
ev
aluat
e th
e ad
vanta
ges
and d
isad
vanta
ges
of
the
types
and r
ange
of
spec
ific
atio
ns
ava
ilable
1.5
ex
pla
in w
hy
it is
import
ant
to e
nsu
re t
hat
pro
spec
tive
buye
rs a
re g
iven
an o
pport
unity
to
consi
der
spec
ific
atio
ns
1.6
ex
pla
in h
ow
to a
cquire
the
nec
essa
ry d
etai
ls fro
m
pro
spec
tive
buye
rs w
hen
agre
eing t
hei
r re
quirem
ents
for
spec
ific
atio
ns
1.7
ex
pla
in h
ow
to o
bta
in info
rmat
ion r
egard
ing c
ost
s an
d t
imes
cale
s fo
r diffe
rent
spec
ific
atio
ns
N027079 –
Spec
ific
atio
n –
Edex
cel Le
vel 3 D
iplo
ma
in P
roper
ty
(Sal
e of
Res
iden
tial
Pro
per
ty)
(QCF)
– I
ssue
2 –
April 2011 ©
Edex
cel Li
mited
2011
125
Learn
ing
ou
tco
mes
Ass
ess
men
t cr
iteri
a
Evid
en
ce
typ
e
Po
rtfo
lio
re
fere
nce
D
ate
1
Under
stan
d leg
al a
nd
org
anis
atio
nal
pro
cedure
s fo
r ag
reei
ng s
pec
ific
ations
for
new
pro
per
ties
with
pro
spec
tive
buye
rs
1.8
des
crib
e th
e org
anis
ational
pro
cedure
s fo
r re
cord
ing info
rmation
1.9
ex
pla
in t
he
limits
of ow
n r
esponsi
bili
ty a
nd
auth
ority
for
agre
eing s
pec
ific
ations
for
new
pro
per
ties
1.1
0
expla
in t
he
org
anis
atio
nal
pro
cedure
s fo
r re
port
ing
issu
es t
hat
are
outs
ide
ow
n r
esponsi
bili
ty a
nd
auth
ority
when
agre
eing s
pec
ific
atio
ns
for
new
pro
per
ties
2
Under
stan
d h
ow
to a
gre
e sp
ecific
atio
ns
for
new
pro
per
ties
with
pro
spec
tive
buye
rs
2.1
ex
pla
in w
hy
it is
import
ant
to o
bta
in a
ppro
vals
and
docu
men
ted a
gre
emen
ts f
rom
pro
spec
tive
buye
rs
2.2
an
alys
e fa
ctors
that
may
im
pact
whet
her
pro
spec
tive
buye
rs’ re
quirem
ents
can
be
met
2.3
giv
e ex
am
ple
s of is
sues
that
mig
ht
arise
during
imple
men
tation o
f th
e sp
ecific
ations
2.4
ex
pla
in w
hy
it is
import
ant
to a
ddre
ss iss
ues
that
m
ay a
ffec
t im
ple
men
tation o
f sp
ecific
atio
ns
2.5
ex
pla
in w
hy
it is
import
ant
to e
nsu
re t
hat
rel
evan
t par
ties
are
notified
of
agre
ed s
pec
ific
ations
N027079 –
Spec
ific
ation –
Edex
cel Le
vel 3 D
iplo
ma
in P
roper
ty
(Sal
e of
Res
iden
tial
Pro
per
ty)
(QCF)
– I
ssue
2 –
April 2011 ©
Edex
cel Li
mited
2011
126
Learn
ing
ou
tco
mes
Ass
ess
men
t cr
iteri
a
Evid
en
ce
typ
e
Po
rtfo
lio
re
fere
nce
D
ate
3
Be
able
to a
gre
e sp
ecific
atio
ns
for
new
pro
per
ties
with
pro
spec
tive
buye
rs
3.1
id
entify
the
bre
adth
of sp
ecific
atio
ns
avai
lable
to
mee
t pro
spec
tive
buye
rs r
equirem
ents
3.2
ev
aluat
e w
ith p
rosp
ective
buye
rs t
he
spec
ific
ations
avai
lable
for
new
pro
per
ties
3.3
ag
ree
det
ails
of pro
spec
tive
buye
rs’ re
quirem
ents
an
d t
hei
r pre
ferr
ed s
pec
ific
ations
3.4
fo
llow
org
anis
atio
nal
pro
cedure
s fo
r pro
gre
ssin
g
imple
men
tation o
f ag
reed
spec
ific
atio
ns
3.5
m
ainta
in u
p-t
o-d
ate
reco
rds
of
pro
spec
tive
buye
rs
requirem
ents
and s
pec
ific
ations
agre
ed
N027079 –
Spec
ific
atio
n –
Edex
cel Le
vel 3 D
iplo
ma
in P
roper
ty
(Sal
e of
Res
iden
tial
Pro
per
ty)
(QCF)
– I
ssue
2 –
April 2011 ©
Edex
cel Li
mited
2011
127
Learn
ing
ou
tco
mes
Ass
ess
men
t cr
iteri
a
Evid
en
ce
typ
e
Po
rtfo
lio
re
fere
nce
D
ate
4
Be
able
to p
rogre
ss
spec
ific
atio
ns
for
new
pro
per
ties
with
pro
spec
tive
buye
rs
4.1
id
entify
any
fact
ors
whic
h m
ight
affe
ct t
he
requirem
ents
bei
ng m
et
4.2
notify
pro
spec
tive
buye
rs o
n t
he
fact
ors
that
mig
ht
affe
ct t
he
requirem
ents
bei
ng m
et
4.3
id
entify
act
ions
that
nee
d t
o b
e ta
ken in o
rder
to
addre
ss p
roble
ms
4.4
ex
pla
in t
he
cost
s an
d t
imes
cale
s as
soci
ated
with
the
del
iver
y of
spec
ific
atio
ns
to p
rosp
ective
buye
rs
4.5
neg
otiate
pro
spec
tive
buye
rs a
gre
emen
t re
gar
din
g
spec
ific
atio
ns
required
4.6
obta
in a
ny
nec
essa
ry a
ppro
vals
for
the
spec
ific
atio
ns
required
4.7
pre
sent
info
rmat
ion t
o p
rosp
ective
buye
rs
4.8
ch
eck
that
pro
spec
tive
buye
rs h
ave
under
stood t
he
info
rmat
ion a
nd e
nco
ura
ge
ques
tions
4.9
m
onitor
pro
gre
ss in im
ple
men
ting s
pec
ific
atio
ns
4.1
0
addre
ss a
ny
issu
es t
hat
pre
vent
spec
ific
atio
ns
bei
ng
met
wher
e nec
essa
ry
N027079 –
Spec
ific
ation –
Edex
cel Le
vel 3 D
iplo
ma
in P
roper
ty
(Sal
e of
Res
iden
tial
Pro
per
ty)
(QCF)
– I
ssue
2 –
April 2011 ©
Edex
cel Li
mited
2011
128
Lear
ner
nam
e:________________________________________
Dat
e:___________________________
Lear
ner
sig
nat
ure
:_____________________________________
Dat
e:___________________________
Ass
esso
r si
gnat
ure
:____________________________________
Dat
e:___________________________
Inte
rnal
ver
ifie
r si
gnatu
re:
______________________________
(if
sam
ple
d)
Dat
e:___________________________
N027079 – Specification – Edexcel Level 3 Diploma in Property (Sale of Residential Property) (QCF) – Issue 2 – April 2011 © Edexcel Limited 2011
129
Unit 19: Hand Over New Properties to Buyers
Unit reference number: J/601/3166
QCF level: 3
Credit value: 3
Guided learning hours: 10
Unit summary
This unit is about inspecting new properties during their development to ensure that specifications agreed with your customer are being fulfilled, and then completing the hand-over to the customer when the property is available. The specifications can cover the structure of the property, finishes, fixtures and fittings, furnishings and any appliances available.
Assessment principles
Please refer to Asset Skills Assessment principles in Annexe D.
Assessment methodology
This unit is assessed in the workplace or in conditions resembling the workplace. Learners can enter the types of evidence they are presenting for assessment and the submission date against each assessment criterion. Alternatively, centre documentation should be used to record this information.
N027079 –
Spec
ific
ation –
Edex
cel Le
vel 3 D
iplo
ma
in P
roper
ty
(Sal
e of
Res
iden
tial
Pro
per
ty)
(QCF)
– I
ssue
2 –
April 2011 ©
Edex
cel Li
mited
2011
130
Lear
nin
g ou
tcom
es a
nd a
sses
smen
t cr
iter
ia
Learn
ing
ou
tco
mes
Ass
ess
men
t cr
iteri
a
Evid
en
ce
typ
e
Po
rtfo
lio
re
fere
nce
D
ate
1
Under
stan
d o
rganis
ational
pro
cedure
s fo
r th
e hand-
ove
r of new
pro
per
ties
to
buye
rs
1.1
ex
pla
in t
he
org
anis
atio
nal
pro
cedure
s fo
r in
spec
ting
and h
andin
g o
ver
new
pro
per
ties
to b
uye
rs
1.2
ex
pla
in w
hy
it is
import
ant
to o
bta
in a
ppro
vals
and
docu
men
ted a
gre
emen
ts f
rom
pro
spec
tive
buye
rs
1.3
ex
pla
in t
he
org
anis
atio
nal
pro
cedure
s fo
r re
cord
ing
insp
ections
and t
he
hand-o
ver
of new
pro
per
ties
1.4
ex
pla
in t
he
limits
of ow
n lim
its
of re
sponsi
bili
ty a
nd
auth
ority
for
the
han
d-o
ver
of
new
pro
per
ties
1.5
ex
pla
in t
he
org
anis
atio
nal
pro
cedure
s fo
r re
port
ing
issu
es t
hat
are
outs
ide
of
ow
n r
esponsi
bili
ty a
nd
auth
ority
when
han
din
g o
ver
new
pro
per
ties
N027079 –
Spec
ific
atio
n –
Edex
cel Le
vel 3 D
iplo
ma
in P
roper
ty
(Sal
e of
Res
iden
tial
Pro
per
ty)
(QCF)
– I
ssue
2 –
April 2011 ©
Edex
cel Li
mited
2011
131
Learn
ing
ou
tco
mes
Ass
ess
men
t cr
iteri
a
Evid
en
ce
typ
e
Po
rtfo
lio
re
fere
nce
D
ate
2
Under
stan
d h
ow
to
com
ple
te t
he
han
d-o
ver
of
new
pro
per
ties
to b
uye
rs
2.1
ex
pla
in w
hy
it is
import
ant
to insp
ect
new
pro
per
ties
as
they
are
bei
ng c
onst
ruct
ed a
nd fitte
d
out
2.2
ex
pla
in w
hy
it is
import
ant
to e
nsu
re t
hat
the
new
pro
per
ty is
clea
n a
nd t
idy
2.3
ex
pla
in t
he
docu
men
tation a
nd inst
ruct
ion m
anual
s th
at
nee
d t
o b
e obta
ined
prior
to h
and-o
ver
to t
he
pro
spec
tive
buye
r
2.4
giv
e ex
am
ple
s of th
e ty
pes
of fitt
ings
and
applia
nce
s w
hic
h r
equire
expla
nat
ion a
s to
how
th
ey w
ork
2.5
an
alys
e th
e m
ain t
ypes
of
quer
ies
or
pro
ble
ms
that
ca
n a
rise
when
movi
ng into
a n
ew p
roper
ty
2.6
des
crib
e th
e co
nta
ct p
roce
dure
s av
aila
ble
to
pro
spec
tive
buye
rs for
dea
ling w
ith q
uer
ies
or
pro
ble
ms
N027079 –
Spec
ific
ation –
Edex
cel Le
vel 3 D
iplo
ma
in P
roper
ty
(Sal
e of
Res
iden
tial
Pro
per
ty)
(QCF)
– I
ssue
2 –
April 2011 ©
Edex
cel Li
mited
2011
132
Learn
ing
ou
tco
mes
Ass
ess
men
t cr
iteri
a
Evid
en
ce
typ
e
Po
rtfo
lio
re
fere
nce
D
ate
3
Be
able
to insp
ect
new
pro
per
ty p
rior
to its
han
d-
ove
r to
buye
rs
3.1
id
entify
the
appro
ved s
pec
ific
ations
for
the
new
pro
per
ty a
s ag
reed
with t
he
pro
spec
tive
buye
r
3.2
in
spec
t th
e pro
gre
ss o
f new
pro
per
ties
at
appro
priat
e in
terv
als
to m
onitor
that
spec
ific
atio
ns
are
bei
ng m
et
3.3
ch
eck
that
all
fitt
ings
and a
pplia
nce
s ar
e in
work
ing
ord
er
3.4
ad
dre
ss a
ny
pro
ble
ms
with fittings
and a
pplia
nce
s pro
mptly
3.5
id
entify
any
varian
ces
from
agre
ed s
pec
ific
atio
ns
3.6
ta
ke a
ctio
n t
o a
ddre
ss v
aria
nce
s in
the
spec
ific
ation
3.7
ad
dre
ss a
ny
pro
ble
ms
with c
leanlin
ess
or
redundan
t m
ater
ials
3.8
obta
in a
ll docu
men
ts a
nd inst
ruct
ion m
anual
s re
lating t
o p
roper
ties
in p
repar
atio
n for
han
d-o
ver
to b
uye
rs
3.9
m
ainta
in a
ccura
te a
nd c
om
ple
ted r
ecord
s of
insp
ections
3.1
0
ensu
re t
hat
acce
ss t
o t
he
new
pro
per
ty is
safe
N027079 –
Spec
ific
atio
n –
Edex
cel Le
vel 3 D
iplo
ma
in P
roper
ty
(Sal
e of
Res
iden
tial
Pro
per
ty)
(QCF)
– I
ssue
2 –
April 2011 ©
Edex
cel Li
mited
2011
133
Learn
ing
ou
tco
mes
Ass
ess
men
t cr
iteri
a
Evid
en
ce
typ
e
Po
rtfo
lio
re
fere
nce
D
ate
4
Be
able
to c
om
ple
te t
he
han
d-o
ver
of a
new
pro
per
ty
4.1
fo
llow
the
pro
cedure
s fo
r han
din
g o
ver
new
pro
per
ties
to b
uye
rs
4.2
id
entify
any
asp
ects
of th
e sp
ecific
atio
n w
hic
h d
iffe
r fr
om
what
was
agre
ed w
ith t
he
buye
r
4.3
ex
pla
in t
o t
he
buye
r th
e re
aso
ns
for
any
diffe
rence
s to
the
spec
ific
atio
n
4.4
ad
dre
ss a
ny
dis
crep
anci
es t
o t
he
spec
ific
ation
4.5
obta
in c
onfirm
ation fro
m b
uye
rs t
hat
spec
ific
atio
ns
are
acc
epte
d w
her
e poss
ible
4.6
ex
pla
in t
o t
he
buye
r how
fittings
and a
pplia
nce
s w
ork
4.7
pro
vide
buye
rs w
ith a
ll docu
men
tation a
nd k
eys
to
the
pro
per
ty
4.8
pro
vide
buye
rs w
ith d
etai
ls f
or
conta
ctin
g r
elev
ant
peo
ple
in t
he
even
t of an
y su
bse
quen
t quer
ies
or
pro
ble
ms
4.9
ch
eck
that
buye
rs h
ave
under
stood t
he
info
rmat
ion
pro
vided
and e
nco
ura
ge
ques
tions
4.1
0
mai
nta
in a
ccura
te r
ecord
s re
gard
ing t
he
han
d-o
ver
in lin
e w
ith o
rgan
isat
ional
pro
cedure
s
4.1
1
com
ply
with a
ll re
leva
nt
legis
lation,
guid
elin
es a
nd
codes
of
pra
ctic
e re
lating t
o t
he
han
d-o
ver
of new
pro
per
ties
N027079 –
Spec
ific
ation –
Edex
cel Le
vel 3 D
iplo
ma
in P
roper
ty
(Sal
e of
Res
iden
tial
Pro
per
ty)
(QCF)
– I
ssue
2 –
April 2011 ©
Edex
cel Li
mited
2011
134
Lear
ner
nam
e:________________________________________
Dat
e:___________________________
Lear
ner
sig
nat
ure
:_____________________________________
Dat
e:___________________________
Ass
esso
r si
gnat
ure
:____________________________________
Dat
e:___________________________
Inte
rnal
ver
ifie
r si
gnatu
re:
______________________________
(if
sam
ple
d)
Dat
e:___________________________
N027079 – Specification – Edexcel Level 3 Diploma in Property (Sale of Residential Property) (QCF) – Issue 2 – April 2011 © Edexcel Limited 2011
135
Unit 20: Provide After-sales Support to Buyers of Residential Property
Unit reference number: H/601/3174
QCF level: 3
Credit value: 4
Guided learning hours: 10
Unit summary
This unit is about responding to queries and problems raised by buyers following their purchase of residential property. The queries or problems might be regarding the structure, finishes, fittings, furnishings, appliances or landscaping associated with their property. It includes addressing such queries and problems appropriately, in line with organisational procedures. It includes showing sensitivity for the customer’s needs, honouring commitments made and acting within your level of authority and responsibility.
Assessment principles
Please refer to Asset Skills Assessment principles in Annexe D.
Assessment methodology
This unit is assessed in the workplace or in conditions resembling the workplace. Learners can enter the types of evidence they are presenting for assessment and the submission date against each assessment criterion. Alternatively, centre documentation should be used to record this information.
N027079 –
Spec
ific
ation –
Edex
cel Le
vel 3 D
iplo
ma
in P
roper
ty
(Sal
e of
Res
iden
tial
Pro
per
ty)
(QCF)
– I
ssue
2 –
April 2011 ©
Edex
cel Li
mited
2011
136
Lear
nin
g ou
tcom
es a
nd a
sses
smen
t cr
iter
ia
Learn
ing
ou
tco
mes
Ass
ess
men
t cr
iteri
a
Evid
en
ce
typ
e
Po
rtfo
lio
re
fere
nce
D
ate
1
Under
stan
d o
rganis
ational
pro
cedure
s fo
r pro
vidin
g
afte
r-sa
les
support
to
buye
rs
1.1
ex
pla
in t
he
range
of se
rvic
es o
ffer
ed b
y th
e org
anis
atio
n w
hic
h m
ay a
ssis
t buye
rs
1.2
ex
pla
in t
he
org
anis
atio
nal
pro
cedure
s fo
r re
cord
ing
quer
ies
and p
roble
ms
1.3
ex
pla
in t
he
limits
of ow
n r
esponsi
bili
ty a
nd
auth
ority
for
pro
vidin
g a
fter
-sal
es s
upport
1.4
ex
pla
in t
he
org
anis
atio
nal
pro
cedure
s fo
r re
port
ing
issu
es t
hat
are
outs
ide
ow
n r
esponsi
bili
ty a
nd
auth
ority
when
pro
vidin
g a
fter
-sal
es s
upport
2
Under
stan
d h
ow
to d
eal
with p
roble
ms,
quer
ies
and c
om
pla
ints
fro
m
buye
rs a
fter
purc
hasi
ng
resi
den
tial pro
per
ty
2.1
des
crib
e th
e ty
pes
of
quer
y an
d p
roble
m t
hat
can
occ
ur
follo
win
g t
he
purc
has
e of
resi
den
tial
pro
per
ty
2.2
des
crib
e w
hat
act
ions
can b
e ta
ken t
o r
esolv
e quer
ies
and c
om
pla
ints
2.3
ex
pla
in w
hy
it is
import
ant
to o
bta
in f
ull
det
ails
of
quer
ies
and c
om
pla
ints
2.4
ex
pla
in h
ow
to e
stablis
h t
he
cause
of
diffe
rent
types
of
pro
ble
m t
hat
can
occ
ur
2.5
des
crib
e w
hy
it is
import
ant
to c
om
munic
ate
in a
cl
ear,
polit
e an
d c
onfiden
t m
anner
with b
uye
rs
N027079 –
Spec
ific
atio
n –
Edex
cel Le
vel 3 D
iplo
ma
in P
roper
ty
(Sal
e of
Res
iden
tial
Pro
per
ty)
(QCF)
– I
ssue
2 –
April 2011 ©
Edex
cel Li
mited
2011
137
Learn
ing
ou
tco
mes
Ass
ess
men
t cr
iteri
a
Evid
en
ce
typ
e
Po
rtfo
lio
re
fere
nce
D
ate
3
Be
able
to h
andle
quer
ies
or
pro
ble
ms
rece
ived
fr
om
buye
rs
3.1
dis
cuss
and a
gre
e th
e nat
ure
of
buye
rs’ quer
ies
or
pro
ble
ms
3.2
an
alys
e th
e ca
use
of
the
quer
y or
pro
ble
m
3.3
ev
aluat
e pote
ntial so
lutions
with b
uye
rs
3.4
ch
eck
that
the
buye
r has
under
stood t
he
info
rmation
pro
vided
3.5
ag
ree
the
solu
tion t
o q
uer
ies
or
pro
ble
ms
with
buye
rs
3.6
re
fer
any
quer
ies
or
pro
ble
ms
that
are
outs
ide
ow
n
resp
onsi
bili
ty a
nd a
uth
ority
to t
he
rele
vant
per
son
3.7
pro
gre
ss t
he
solu
tion in lin
e w
ith o
rgan
isational
pro
cedure
s
3.8
en
sure
that
the
buye
r is
updat
ed o
n p
rogre
ss
rela
ting t
o t
he
quer
y or
pro
ble
m
3.9
ch
eck
with t
he
buye
r to
ensu
re t
hat
the
pro
ble
m o
r quer
y has
bee
n r
esolv
ed s
atis
fact
orily
3.1
0
pro
vide
clea
r an
d a
ccura
te r
easo
ns
to t
he
buye
r w
her
e th
e quer
y or
pro
ble
m h
as
not
bee
n r
esolv
ed
to t
hei
r sa
tisf
act
ion
3.1
1
mai
nta
in r
ecord
s of
quer
ies
and p
roble
ms
rece
ived
in
acco
rdan
ce w
ith o
rgan
isat
ional
pro
cedure
s
3.1
2
mai
nta
in r
ecord
s of
act
ions
take
n t
o a
ddre
ss q
uer
ies
and p
roble
ms
in lin
e w
ith o
rgan
isat
ional
pro
cedure
s
3.1
3
com
ply
with r
elev
ant
legis
lation,
guid
elin
es a
nd
codes
of
pra
ctic
e re
lating t
o a
fter
-sal
es s
upport
N027079 –
Spec
ific
ation –
Edex
cel Le
vel 3 D
iplo
ma
in P
roper
ty
(Sal
e of
Res
iden
tial
Pro
per
ty)
(QCF)
– I
ssue
2 –
April 2011 ©
Edex
cel Li
mited
2011
138
Lear
ner
nam
e:________________________________________
Dat
e:___________________________
Lear
ner
sig
nat
ure
:_____________________________________
Dat
e:___________________________
Ass
esso
r si
gnat
ure
:____________________________________
Dat
e:___________________________
Inte
rnal
ver
ifie
r si
gnatu
re:
______________________________
(if
sam
ple
d)
Dat
e:___________________________
N027079 – Specification – Edexcel Level 3 Diploma in Property (Sale of Residential Property) (QCF) – Issue 2 – April 2011 © Edexcel Limited 2011
139
Unit 21: Develop Marketing Materials for the Promotion of Residential Property Services
Unit reference number: M/601/3212
QCF level: 3
Credit value: 4
Guided learning hours: 15
Unit summary
This unit is about contributing to the development of the organisation’s marketing materials designed to promote its services relating to the sale of residential property. It includes agreeing the range and type of materials to be deployed, in line with the audiences to be targeted and objectives to be realised, and also includes developing and researching possible designs, before progressing the agreed, preferred materials.
Assessment principles
Please refer to Asset Skills Assessment principles in Annexe D.
Assessment methodology
This unit is assessed in the workplace or in conditions resembling the workplace. Learners can enter the types of evidence they are presenting for assessment and the submission date against each assessment criterion. Alternatively, centre documentation should be used to record this information.
N027079 –
Spec
ific
ation –
Edex
cel Le
vel 3 D
iplo
ma
in P
roper
ty
(Sal
e of
Res
iden
tial
Pro
per
ty)
(QCF)
– I
ssue
2 –
April 2011 ©
Edex
cel Li
mited
2011
140
Lear
nin
g ou
tcom
es a
nd a
sses
smen
t cr
iter
ia
Learn
ing
ou
tco
mes
Ass
ess
men
t cr
iteri
a
Evid
en
ce
typ
e
Po
rtfo
lio
re
fere
nce
D
ate
1
Under
stan
d o
rganis
ational
pro
cedure
s fo
r dev
elopin
g
mar
keting m
ater
ials
for
the
pro
motion o
f re
siden
tial pro
per
ty
serv
ices
1.1
ex
pla
in t
he
range
of se
rvic
es o
ffer
ed b
y th
e org
anis
atio
n w
hic
h m
ay a
ssis
t pro
spec
tive
buye
rs
1.2
ex
pla
in w
hy
it is
import
ant
to d
evel
op m
ark
etin
g
mat
eria
ls t
o p
rom
ote
the
range
of
serv
ices
1.3
giv
e ex
am
ple
s of th
e ra
nge
of
mar
keting m
ater
ials
use
d t
o p
rom
ote
the
org
anis
atio
n’s
ser
vice
s and
indiv
idual
pro
per
ties
1.4
ev
aluat
e th
e ad
vanta
ges
and d
isad
vanta
ges
of
the
types
of
mar
keting m
ater
ials
use
d t
o p
rom
ote
the
org
anis
atio
n’s
ser
vice
s an
d indiv
idual
pro
per
ties
1.5
ex
pla
in t
he
org
anis
atio
nal
pro
cedure
s fo
r pre
par
ing
and p
roduci
ng m
arke
ting m
ater
ials
for
resi
den
tial
pro
per
ties
for
sale
2
Under
stan
d h
ow
m
arke
ting m
ater
ials
can
influen
ce t
he
key
audie
nce
2.1
ex
pla
in t
he
import
ance
of id
entify
ing t
he
key
audie
nce
s to
pro
mote
ser
vice
s
2.2
ex
pla
in w
hy
it is
import
ant
to iden
tify
and p
rioritise
th
e se
rvic
es t
o b
e pro
mote
d
2.3
ex
pla
in h
ow
to iden
tify
the
key
audie
nce
s nee
ds
and e
xpec
tations
from
usi
ng m
arke
ting m
ater
ials
2.4
ex
pla
in t
he
org
anis
atio
n’s
des
ired
res
ponse
fro
m
the
key
audie
nce
in r
esponse
to m
arke
ting
mat
eria
ls
N027079 –
Spec
ific
atio
n –
Edex
cel Le
vel 3 D
iplo
ma
in P
roper
ty
(Sal
e of
Res
iden
tial
Pro
per
ty)
(QCF)
– I
ssue
2 –
April 2011 ©
Edex
cel Li
mited
2011
141
Learn
ing
ou
tco
mes
Ass
ess
men
t cr
iteri
a
Evid
en
ce
typ
e
Po
rtfo
lio
re
fere
nce
D
ate
3
Under
stan
d h
ow
to
pre
par
e m
arke
ting
mat
eria
ls for
resi
den
tial
pro
per
ties
for
sale
3.1
giv
e ex
am
ple
s of ty
pic
al c
ost
s and t
imes
cale
s fo
r th
e pro
duct
ion o
f diffe
rent
types
of m
arke
ting
mat
eria
l fo
r re
siden
tial
pro
per
ties
for
sale
3.2
ex
pla
in t
he
import
ance
of pla
nnin
g m
arke
ting
activi
ties
for
indiv
idual
res
iden
tial
pro
per
ties
3.3
ex
pla
in w
hy
it is
import
ant
to r
evie
w a
ll re
leva
nt
info
rmation b
efore
dev
elopin
g m
arke
ting m
ater
ials
3.4
ex
pla
in t
he
import
ance
of en
suri
ng t
hat
key
sel
ling
feat
ure
s ar
e em
phas
ised
and t
hat
mat
eria
ls c
onta
in
suff
icie
nt
info
rmation
3.5
giv
e ex
am
ple
s of th
e m
ain t
ypes
of buye
rs o
f re
siden
tial pro
per
ty
3.6
giv
e ex
am
ple
s of th
e in
form
atio
n w
hic
h is
import
ant
to d
iffe
rent
types
of
buye
r
3.7
ex
pla
in t
he
import
ance
of gai
nin
g t
he
appro
val of
the
selle
r fo
r th
e m
ark
etin
g m
ate
rial
s bef
ore
pro
duct
ion
3.8
giv
e ex
am
ple
s of th
e ty
pes
of ch
ange
whic
h m
ight
be
made
to a
pro
per
ty inst
ruct
ions
whic
h r
equire
chan
ges
to b
e m
ade
to m
arke
ting m
ater
ials
N027079 –
Spec
ific
ation –
Edex
cel Le
vel 3 D
iplo
ma
in P
roper
ty
(Sal
e of
Res
iden
tial
Pro
per
ty)
(QCF)
– I
ssue
2 –
April 2011 ©
Edex
cel Li
mited
2011
142
Learn
ing
ou
tco
mes
Ass
ess
men
t cr
iteri
a
Evid
en
ce
typ
e
Po
rtfo
lio
re
fere
nce
D
ate
4
Under
stan
d h
ow
to
arra
nge
for
the
pro
duct
ion
of
final
mark
etin
g
mat
eria
ls for
resi
den
tial
pro
per
ty for
sale
4.1
ex
pla
in t
he
import
ance
of ty
pes
and d
esig
ns
of
mar
keting m
ater
ial
4.2
ex
pla
in t
he
org
anis
atio
n’s
cap
abili
ties
and r
esourc
es
tow
ards
pre
par
ing m
arke
ting m
ater
ials
4.3
giv
e ex
am
ple
s of w
her
e th
e pre
par
atio
n o
f m
arke
ting m
ater
ials
nee
ds
to b
e outs
ourc
ed
4.4
ex
pla
in t
he
org
anis
atio
nal
pro
cedure
s fo
r outs
ourc
ing o
f m
arke
ting m
ater
ials
4.5
ex
pla
in t
he
import
ance
of en
suring t
hat
all
peo
ple
in
volv
ed in t
he
public
atio
n o
f m
arke
ting m
ater
ials
ar
e fu
lly b
rief
ed
4.6
giv
e ex
am
ple
s of pro
ble
ms
that
mig
ht
occ
ur
when
re
view
ing p
ublis
hed
mar
keting m
ater
ials
N027079 –
Spec
ific
atio
n –
Edex
cel Le
vel 3 D
iplo
ma
in P
roper
ty
(Sal
e of
Res
iden
tial
Pro
per
ty)
(QCF)
– I
ssue
2 –
April 2011 ©
Edex
cel Li
mited
2011
143
Learn
ing
ou
tco
mes
Ass
ess
men
t cr
iteri
a
Evid
en
ce
typ
e
Po
rtfo
lio
re
fere
nce
D
ate
5
Be
able
to d
evel
op
reco
mm
endat
ions
for
mar
keting m
ater
ials
5.1
an
alys
e an
d p
rioritise
the
serv
ices
to b
e pro
mote
d
5.2
ev
aluat
e th
e obje
ctiv
es t
o b
e ach
ieve
d b
y th
e m
arke
ting m
ater
ials
5.3
an
alys
e th
e ke
y au
die
nce
s fo
r th
e se
rvic
es t
o b
e pro
mote
d
5.4
ev
aluat
e th
e options
regar
din
g t
he
ava
ilable
typ
es
of m
arke
ting m
ater
ial
5.5
re
com
men
d a
nd a
gre
e th
e ap
pro
priat
e ty
pes
of
mar
keting m
ater
ial w
ith s
enio
r m
anag
emen
t
5.6
ev
aluat
e th
e re
sourc
es a
vaila
ble
tow
ard
s pro
duci
ng
the
agre
ed t
ypes
of
mar
keting m
ater
ial
5.7
an
alys
e th
e ca
pab
ilities
req
uired
to p
roduce
the
mat
eria
ls
5.8
se
lect
cap
abili
ties
in-h
ouse
and w
her
e oth
ers
are
nee
ded
to b
e outs
ourc
ed f
or
pro
duci
ng m
ark
etin
g
mat
eria
ls
5.9
an
alys
e th
e co
sts
and b
enef
its
to t
he
org
anis
atio
n
of buyi
ng-i
n p
art
or
all
of th
e se
rvic
es r
equired
5.1
0
eval
uat
e and a
gre
e so
urc
es o
f ex
tern
al des
ign
capac
ity
wher
e re
quired
5.1
1
arra
nge
for
dra
ft m
arke
ting m
ate
rial
s to
be
pre
par
ed in o
rder
to m
eet
obje
ctiv
es o
f th
e m
arke
ting p
lan
N027079 –
Spec
ific
ation –
Edex
cel Le
vel 3 D
iplo
ma
in P
roper
ty
(Sal
e of
Res
iden
tial
Pro
per
ty)
(QCF)
– I
ssue
2 –
April 2011 ©
Edex
cel Li
mited
2011
144
Learn
ing
ou
tco
mes
Ass
ess
men
t cr
iteri
a
Evid
en
ce
typ
e
Po
rtfo
lio
re
fere
nce
D
ate
5
Be
able
to d
evel
op
reco
mm
endat
ions
for
mar
keting m
ater
ials
5.1
2
anal
yse
and e
valu
ate
the
effe
ctiv
enes
s of
pote
ntial
des
igns
for
mar
keting m
ater
ials
5.1
3
reco
mm
end a
ppro
pri
ate
mark
etin
g m
ate
rial
s an
d
des
igns
5.1
4
pre
par
e a
rationale
to just
ify
reco
mm
endations
in
line
with a
gre
ed o
bje
ctiv
es
N027079 –
Spec
ific
atio
n –
Edex
cel Le
vel 3 D
iplo
ma
in P
roper
ty
(Sal
e of
Res
iden
tial
Pro
per
ty)
(QCF)
– I
ssue
2 –
April 2011 ©
Edex
cel Li
mited
2011
145
Learn
ing
ou
tco
mes
Ass
ess
men
t cr
iteri
a
Evid
en
ce
typ
e
Po
rtfo
lio
re
fere
nce
D
ate
6
Be
able
to p
repar
e ag
reed
m
ater
ials
for
pro
duct
ion
6.1
co
nfirm
the
agre
ed t
ypes
of m
ark
etin
g m
ate
rial
s to
be
pro
duce
d incl
udin
g s
tyle
and form
at
6.2
ag
ree
info
rmat
ion t
o b
e in
cluded
within
the
mar
keting m
ater
ials
6.3
brief
supplie
rs o
f th
e m
arke
ting m
ater
ials
fully
pro
vidin
g a
ll nec
essa
ry info
rmation
6.4
re
view
the
supplie
rs d
raft
pro
posa
ls a
gai
nst
the
agre
ed form
at a
nd o
bje
ctiv
es
6.5
ac
cept
only
those
dra
ft p
roposa
ls t
hat
:
–
mee
t th
e agre
ed r
equirem
ents
–
are
just
ifie
d a
s off
erin
g v
alu
e fo
r m
oney
–
are
in lin
e w
ith o
bje
ctiv
es
6.6
m
ainta
in a
ccura
te r
ecord
s about
the
mat
eria
ls
follo
win
g o
rgan
isational pro
cedure
s
6.7
ac
cept
only
those
dra
ft p
roposa
ls t
hat
:
–
mee
t th
e agre
ed r
equirem
ents
–
just
ifie
d a
s off
erin
g v
alue
for
money
–
are
in lin
e w
ith o
bje
ctiv
es
6.8
m
ainta
in a
ccura
te r
ecord
s about
the
mat
eria
ls
follo
win
g o
rgan
isational pro
cedure
s
6.9
en
sure
that
mar
keting m
ater
ials
com
ply
with
rele
vant
legis
lation,
guid
elin
es a
nd c
odes
of
pra
ctic
e
N027079 –
Spec
ific
ation –
Edex
cel Le
vel 3 D
iplo
ma
in P
roper
ty
(Sal
e of
Res
iden
tial
Pro
per
ty)
(QCF)
– I
ssue
2 –
April 2011 ©
Edex
cel Li
mited
2011
146
Lear
ner
nam
e:________________________________________
Dat
e:___________________________
Lear
ner
sig
nat
ure
:_____________________________________
Dat
e:___________________________
Ass
esso
r si
gnat
ure
:____________________________________
Dat
e:___________________________
Inte
rnal
ver
ifie
r si
gnatu
re:
______________________________
(if
sam
ple
d)
Dat
e:___________________________
N027079 – Specification – Edexcel Level 3 Diploma in Property (Sale of Residential Property) (QCF) – Issue 2 – April 2011 © Edexcel Limited 2011
147
Unit 22: Employment Rights and Responsibilities in the Facilities Management, Housing and Property Sectors
Unit reference number: A/502/7524
QCF level: 2
Credit value: 2
Guided learning hours: 16
Unit summary
Successful assessment of the unit proves that the candidate has achieved the national occupational standard to understand employment rights and responsibilities.
Assessment principles
Please refer to Asset Skills Assessment principles in Annexe D.
Assessment methodology
This unit is assessed in the workplace or in conditions resembling the workplace. Learners can enter the types of evidence they are presenting for assessment and the submission date against each assessment criterion. Alternatively, centre documentation should be used to record this information.
N027079 –
Spec
ific
ation –
Edex
cel Le
vel 3 D
iplo
ma
in P
roper
ty
(Sal
e of
Res
iden
tial
Pro
per
ty)
(QCF)
– I
ssue
2 –
April 2011 ©
Edex
cel Li
mited
2011
148
Lear
nin
g ou
tcom
es a
nd a
sses
smen
t cr
iter
ia
Learn
ing
ou
tco
mes
Ass
ess
men
t cr
iteri
a
Evid
en
ce
typ
e
Po
rtfo
lio
re
fere
nce
D
ate
1
Know
em
plo
yer
and
emplo
yee
rights
, re
sponsi
bili
ties
and o
wn
org
anis
atio
nal
pro
cedure
s
1.1
st
ate
emplo
yer
and e
mplo
yee
rights
and
resp
onsi
bili
ties
under
em
plo
ymen
t la
w,
the
Equalit
y Act
, H
ealth &
Saf
ety
and o
ther
rel
evan
t le
gis
lation
1.2
st
ate
import
ance
of
hav
ing e
mplo
ymen
t rights
and
resp
onsi
bili
ties
1.3
des
crib
e org
anis
atio
nal
pro
cedure
s fo
r hea
lth &
sa
fety
, in
cludin
g d
ocu
men
tation
1.4
des
crib
e org
anis
atio
nal
pro
cedure
s fo
r eq
ual
ity
&
div
ersi
ty,
incl
udin
g d
ocu
men
tation
1.5
id
entify
sourc
es o
f in
form
ation a
nd a
dvi
ce o
n
emplo
ymen
t rights
and r
esponsi
bili
ties
N027079 –
Spec
ific
atio
n –
Edex
cel Le
vel 3 D
iplo
ma
in P
roper
ty
(Sal
e of
Res
iden
tial
Pro
per
ty)
(QCF)
– I
ssue
2 –
April 2011 ©
Edex
cel Li
mited
2011
149
Learn
ing
ou
tco
mes
Ass
ess
men
t cr
iteri
a
Evid
en
ce
typ
e
Po
rtfo
lio
re
fere
nce
D
ate
2
Know
fact
ors
that
affec
t ow
n o
rgan
isat
ion a
nd
occ
upat
ion
2.1
des
crib
e th
e ro
le p
laye
d b
y ow
n o
ccupat
ion w
ithin
org
anis
atio
n a
nd indust
ry
2.2
des
crib
e ca
reer
pat
hw
ays
availa
ble
to t
hem
2.3
st
ate
types
of re
pre
senta
tive
body
rela
ted t
o t
he
indust
ry,
thei
r m
ain r
ole
s an
d r
esponsi
bili
ties
and
thei
r re
leva
nce
to t
he
indust
ry
2.4
id
entify
sourc
es o
f in
form
ation a
nd a
dvi
ce o
n o
wn
indust
ry,
occ
upation,
trai
nin
g a
nd c
are
er
2.5
des
crib
e pri
nci
ple
s, p
olic
ies
and c
odes
of
pra
ctic
e use
d b
y ow
n o
rgan
isat
ion a
nd indust
ry
2.6
des
crib
e is
sues
of public
conce
rn t
hat
aff
ect
ow
n
org
anis
atio
n a
nd indust
ry
Lear
ner
nam
e:________________________________________
Dat
e:___________________________
Lear
ner
sig
nat
ure
:_____________________________________
Dat
e:___________________________
Ass
esso
r si
gnat
ure
:____________________________________
Dat
e:___________________________
Inte
rnal
ver
ifie
r si
gnatu
re:
______________________________
(if
sam
ple
d)
Dat
e:___________________________
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150
N027079 – Specification – Edexcel Level 3 Diploma in Property (Sale of Residential Property) (QCF) – Issue 2 – April 2011 © Edexcel Limited 2011
151
Unit 23: Develop Yourself in the Job Role
Unit reference number: R/600/6351
QCF level: 2
Credit value: 2
Guided learning hours: 12
Unit summary
This unit is about developing yourself in your job by identifying areas for further development and setting yourself targets for achieving this.
Assessment principles
Please refer to Asset Skills Assessment principles in Annexe D.
Assessment methodology
This unit is assessed in the workplace or in conditions resembling the workplace. Learners can enter the types of evidence they are presenting for assessment and the submission date against each assessment criterion. Alternatively, centre documentation should be used to record this information.
N027079 –
Spec
ific
ation –
Edex
cel Le
vel 3 D
iplo
ma
in P
roper
ty
(Sal
e of
Res
iden
tial
Pro
per
ty)
(QCF)
– I
ssue
2 –
April 2011 ©
Edex
cel Li
mited
2011
152
Lear
nin
g ou
tcom
es a
nd a
sses
smen
t cr
iter
ia
Learn
ing
ou
tco
mes
Ass
ess
men
t cr
iteri
a
Evid
en
ce
typ
e
Po
rtfo
lio
re
fere
nce
D
ate
1
Know
how
to d
evel
op
him
/her
sel
f in
the
job
1.1
id
entify
act
ivitie
s th
at
could
hel
p w
ith s
elf
dev
elopm
ent
1.2
des
crib
e how
to s
et t
arget
s fo
r per
sonal
dev
elopm
ent
1.3
st
ate
the
import
ance
of
sett
ing a
chie
vable
per
sonal
dev
elopm
ent
targ
ets
1.4
id
entify
the
types
of
support
ava
ilable
to a
chie
ve
targ
ets
1.5
des
crib
e th
e pro
cedure
s fo
r ac
cess
ing s
upport
1.6
st
ate
the
import
ance
of re
view
ing a
nd u
pdat
ing
pro
gre
ss
1.7
des
crib
e th
e pro
cedure
s fo
re r
evie
win
g a
nd
updat
ing p
rogre
ss
1.8
lis
t th
e ben
efits
of
dis
cuss
ing p
rogre
ss w
ith o
ther
s
N027079 –
Spec
ific
atio
n –
Edex
cel Le
vel 3 D
iplo
ma
in P
roper
ty
(Sal
e of
Res
iden
tial
Pro
per
ty)
(QCF)
– I
ssue
2 –
April 2011 ©
Edex
cel Li
mited
2011
153
Learn
ing
ou
tco
mes
Ass
ess
men
t cr
iteri
a
Evid
en
ce
typ
e
Po
rtfo
lio
re
fere
nce
D
ate
2
Be
able
to d
evel
op
him
/her
sel
f in
the
job
2.1
id
entify
and a
gre
e ar
eas
wher
e th
ey c
ould
dev
elop
furt
her
2.2
ag
ree
achie
vable
targ
ets
for
per
sonal
dev
elopm
ent
2.3
ag
ree
the
tim
e an
d s
upport
req
uired
to a
chie
ve
targ
ets
2.4
dem
onst
rate
new
ski
lls in t
he
work
pla
ce
2.5
re
ques
t an
d u
se fee
dbac
k on o
wn p
erfo
rman
ce
from
oth
ers
Lear
ner
nam
e:________________________________________
Dat
e:___________________________
Lear
ner
sig
nat
ure
:_____________________________________
Dat
e:___________________________
Ass
esso
r si
gnat
ure
:____________________________________
Dat
e:___________________________
Inte
rnal
ver
ifie
r si
gnatu
re:
______________________________
(if
sam
ple
d)
Dat
e:___________________________
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N027079 – Specification – Edexcel Level 3 Diploma in Property (Sale of Residential Property) (QCF) – Issue 2 – April 2011 © Edexcel Limited 2011
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Further information
Our customer service numbers are:
BTEC and NVQ 0844 576 0026
GCSE 0844 576 0027
GCE 0844 576 0025
The Diploma 0844 576 0028
DiDA and other qualifications 0844 576 0031
Calls may be recorded for training purposes.
Useful publications
Related information and publications include:
Centre Handbook for Edexcel QCF NVQs and Competence-based Qualifications published annually
functional skills publications – specifications, tutor support materials and question papers
Regulatory Arrangements for the Qualification and Credit Framework (published by Ofqual, August 2008)
the current Edexcel publications catalogue and update catalogue.
Edexcel publications concerning the Quality Assurance System and the internal and standards verification of vocationally related programmes can be found on the Edexcel website.
NB: Some of our publications are priced. There is also a charge for postage and packing. Please check the cost when you order.
How to obtain National Occupational Standards
Asset Skills Sol House 29 St Katherine's Street Northampton NN1 2QZ
Telephone: 01604 233 336 Fax: 01604 233 573 Email: [email protected] Website: www.assetskills.org
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Professional development and training
Edexcel supports UK and international customers with training related to NVQ and BTEC qualifications. This support is available through a choice of training options offered in our published training directory or through customised training at your centre.
The support we offer focuses on a range of issues including:
planning for the delivery of a new programme
planning for assessment and grading
developing effective assignments
building your team and teamwork skills
developing student-centred learning and teaching approaches
building functional skills into your programme
building effective and efficient quality assurance systems.
The national programme of training we offer can be viewed on our website (www.edexcel.com/training). You can request customised training through the website or by contacting one of our advisers in the Training from Edexcel team via Customer Services to discuss your training needs.
The training we provide:
is active
is designed to be supportive and thought provoking
builds on best practice
may be suitable for those seeking evidence for their continuing professional development.
N027079 –
Spec
ific
atio
n –
Edex
cel Le
vel 3 D
iplo
ma
in P
roper
ty
(Sal
e of
Res
iden
tial
Pro
per
ty)
(QCF)
– I
ssue
2 –
April 2011 ©
Edex
cel Li
mited
2011
157
Annex
e A
: Pro
gres
sion
pat
hw
ays
The
Edex
cel qual
ific
atio
n f
ram
ewor
k fo
r th
e sa
le o
f re
side
nti
al p
roper
ty s
ecto
r
Level
Gen
era
l q
uali
fica
tio
ns
Dip
lom
as
BTE
C v
oca
tio
nall
y-
rela
ted
q
uali
fica
tio
ns
BTEC
sp
eci
ali
st
qu
alifi
cati
on
/
pro
fess
ion
al
NV
Q/
com
pete
nce
8
7
6
5
4
3
Dip
lom
a in
Pro
per
ty
(Sal
e of Res
iden
tial
Pr
oper
ty)
2
Cer
tifica
te in P
roper
ty
(Sal
e of Res
iden
tial
Pr
oper
ty)
1
En
try
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Annexe B: Quality assurance
Key principles of quality assurance
A centre delivering Edexcel qualifications must be an Edexcel recognised centre and must have approval for qualifications that it is offering.
The centre agrees as part of gaining recognition to abide by specific terms and conditions around the effective delivery and quality assurance of assessment; the centre must abide by these conditions throughout the period of delivery.
Edexcel makes available to approved centres a range of materials and opportunities to exemplify the processes required for effective assessment and provide examples of effective standards. Approved centres must use the guidance on assessment to ensure that staff who are delivering Edexcel qualifications are applying consistent standards.
An approved centre must follow agreed protocols for: standardisation of assessors; planning, monitoring and recording of assessment processes; internal verification and recording of internal verification processes; and for dealing with special circumstances, appeals and malpractice.
Quality assurance processes
The approach to quality assured assessment is made through a partnership between a recognised centre and Edexcel. Edexcel is committed to ensuring that it follows best practice and employs appropriate technology to support quality assurance process where practicable. Therefore, the specific arrangements for working with centres will vary. Edexcel seeks to ensure that the quality assurance processes that it uses do not place undue bureaucratic processes on centres and works to support centres in providing robust quality assurance processes.
The learning outcomes and assessment criteria in each unit within this specification set out the standard to be achieved by each learner in order to gain each qualification. Edexcel operates a quality assurance process, which is designed to ensure that these standards are maintained by all assessors and verifiers.
For the purposes of quality assurance all individual qualifications and units are considered as a whole. Centres offering these qualifications must be committed to ensuring the quality of the units and qualifications they offer, through effective standardisation of assessors and internal verification of assessor decisions. Centre quality assurance and assessment processes are monitored by Edexcel.
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The Edexcel quality assurance processes will involve:
gaining centre recognition and qualification approval if a centre is not currently approved to offer Edexcel qualifications
annual visits to centres by Edexcel for quality review and development of overarching processes and quality standards. Quality review and development visits will be conducted by an Edexcel quality development reviewer
annual visits by occupationally competent and qualified Edexcel Standards Verifiers for sampling of internal verification and assessor decisions for the occupational sector
the provision of support, advice and guidance towards the achievement of National Occupational Standards.
Centres are required to declare their commitment to ensuring quality and appropriate opportunities for learners that lead to valid and accurate assessment outcomes. In addition, centres will commit to undertaking defined training and online standardisation activities.
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Annexe C: Centre certification and registration
Edexcel Standards Verifiers will provide support, advice and guidance to centres to achieve Direct Claims Status (DCS). Edexcel will maintain the integrity of Edexcel QCF NVQs through ensuring that the awarding of these qualifications is secure. Where there are quality issues identified in the delivery of programmes, Edexcel will exercise the right to:
direct centres to take actions
limit or suspend certification
suspend registration.
The approach of Edexcel in such circumstances is to work with the centre to overcome the problems identified. If additional training is required, Edexcel will aim to secure the appropriate expertise to provide this.
What are the access arrangements and special considerations for the qualifications in this specification?
Centres are required to recruit learners to Edexcel qualifications with integrity.
Appropriate steps should be taken to assess each applicant’s potential and a professional judgement made about their ability to successfully complete the programme of study and achieve the qualification. This assessment will need to take account of the support available to the learner within the centre during their programme of study and any specific support that might be necessary to allow the learner to access the assessment for the qualification. Centres should consult Edexcel’s policy on learners with particular requirements.
Edexcel’s policy on access arrangements and special considerations for Edexcel qualifications aims to enhance access to the qualifications for learners with disabilities and other difficulties (as defined by the 1995 Disability Discrimination Act and the amendments to the Act) without compromising the assessment of skills, knowledge, understanding or competence. Please refer to Access Arrangements and Special Considerations for BTEC and Edexcel NVQ Qualifications for further details. www.edexcel.com.
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Annexe D: Assessment principles
The Sector Skills Council for Property Services, Housing, Cleaning Services and Facilities Management
the sector skills council for the places where we live and work
ASSESSMENT PRINCIPLES August 2010
POLICIES AND PRINCIPLES FOR AWARDING
ASSET SKILLS COMPETENCE UNITS IN THE QCF
Asset Skills 2nd Floor Sol House 19 St Katherine’s Street Northampton NN1 2QZ
Telephone: 01604 233336 Fax: 01604 233573 Email: [email protected] Website: www.assetskills.org
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CONTENTS
1 INTRODUCTION 165
2 ASSESSMENT PRINCIPLES FOR COMPETENCY BASED UNITS 166
3 SIMULATION AND WITNESS TESTIMONY FOR COMPETENCY-BASED UNITS 167
4 RECOGNITION OF PRIOR LEARNING AND EXPERIENCE 168
5 EXTERNAL QUALITY ASSURANCE OF ASSESSMENT 169
6 FRAMEWORK CRITERIA FOR THE APPOINTMENT OF EXTERNAL VERIFIERS 170
7 FRAMEWORK CRITERIA FOR THE APPOINTMENT OF INTERNAL VERIFIERS 172
8 FRAMEWORK CRITERIA FOR THE APPOINTMENT OF ASSESSORS 175
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1 INTRODUCTION
ASSET SKILLS has worked with the Awarding Organisations offering qualifications within their footprint to develop these assessment principles for units of assessment which have been submitted to the QCF by Asset Skills.
ASSET SKILLS, with the support of industry, is dedicated to embedding the National Occupational Standards and units of assessment into the workplace and to upholding the quality and integrity of the Standards and Units and the Awards, Certificates and Diplomas based upon them.
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2 ASSESSMENT PRINCIPLES FOR COMPETENCY BASED UNITS
2.1 The following principles will apply to Awarding Organisations:
2.1.1 Assessment should normally be at the candidate’s workplace, but where the opportunity to assess across the range of standards is unavailable other comparable working environments may be used, following agreement from the External Verifier.
2.1.2 A holistic approach towards the collection of evidence should be encouraged, assessing activities generated by the whole work experience rather than focusing on specific tasks.
eg If the candidate communicates with a customer whilst engaged in cleaning activities these can be assessed against both cleaning and customer service elements.
2.1.3 Asset Skills does not prescribe a minimum number of observations, however, evidence provided must demonstrate that competency is consistent and reliable.
2.1.4 Assessors can only assess in their acknowledged area of occupational competence.
2.1.5 Assessors and Internal Verifiers will be registered with their Approved Centre and be accountable to the organisation for their assessment practice.
2.1.6 Health and safety of customers/clients and employees must be maintained throughout the assessment process and if any person carrying out assessment or health and safety then that person should refuse to continue with the activity(ies) until satisfied that due regard to health and safety verification activities does not feel that there is due regard to is being taken.
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3 SIMULATION AND WITNESS TESTIMONY FOR COMPETENCY-BASED UNITS
There are a few occasions when simulation or witness testimony is warranted where the centre can demonstrate that performance evidence has been impossible to obtain.
The underlying reasons for either simulation or witness testimony are:
health and safety considerations
activities that would cause serious inconvenience or loss to an employer if there was an undue delay in their being carried out
Infrequently occurring activities
equality of access.
3.1 Simulation
Simulation may be necessary for specific elements of the units. It is advisable that centres refer to the Awarding Organisations in these cases for clear guidelines.
Awarding Organisation guidance to centres must ensure that demands on the candidate during simulation are neither more nor less than they would encounter in a real work situation. In particular:
– all simulations must be planned, developed and documented by the centre in a way that ensures the simulation accurately reflects what the unit seeks to assess
– all simulations should follow these documented plans
– a centre’s overall strategy for simulation must be examined and approved by the external verifier
– there should be a range of simulations to cover the same aspect of the standard so that the risk of candidates successfully colluding is reduced
– the physical environment for the simulation must be as realistic as possible and draw on real resources that would be used in the industry
– the nature of the contingency must be realistic
3.2 Witness testimony
Witness testimony should not form the primary source of evidence. Centres must comply with Awarding Organisation guidance over the occupational competence and briefing of witnesses in the use of witness testimony.
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4 RECOGNITION OF PRIOR LEARNING AND EXPERIENCE
4.1 Evidence from past achievement may be included as permissible evidence within assessment methods.
4.2 Evidence of prior knowledge and understanding can be offered as supplementary evidence as long as it is a measurable assessed outcome of learning which links to the unit of assessment.
4.3 Assessors should make best use of all the assessment methods available to them in ensuring the most reliable and effective use is made of claims of prior learning and experience which relate to the individual circumstances.
4.4 All candidates must demonstrate current competence with respect to recognition of prior learning (RPL).
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5 EXTERNAL QUALITY ASSURANCE OF ASSESSMENT
5.1 Awarding organisations will operate a Risk Rating system of Approved Centres. This will be applied UK wide. Awarding organisations will provide details of their plans and criteria for risk rating at the time of qualifications' submissions.
5.1.1 The Awarding Organisations will carry out risk assessment annually and risk rate each Approved Centre and will take appropriate action to ensure quality assurance is maintained.
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6 FRAMEWORK CRITERIA FOR THE APPOINTMENT OF EXTERNAL VERIFIERS
6.1 ASSET SKILLS aims to ensure that the technical and quality aspirations of industry are met, in order to inspire confidence in the national occupational standards and qualifications. ASSET SKILLS will work with the Awarding Organisations to implement a practical and cost effective external verification process that will strengthen the rigour and consistency of assessment.
6.2 The criteria will apply to existing and new External Verifiers.
6.3 Verification competence
6.3.1 Awarding Organisations will ensure that External Verifiers:
Hold an appropriate external verifier qualification (D35 or V2), or be working towards the V2 qualification, and demonstrate evidence of knowledge, understanding and experience of the assessment process (together with the occupational competence requirements below).
In England, Wales, Northern Ireland new External Verifiers must achieve unit V2 within 12 months of beginning external verification.
In Scotland ,all new EVs should have an assessment plan for achieving the V2 and be working towards achieving the awards. There is no timescale attached to the achievement of Unit V2.
6.4 Occupational competence
All External Verifiers must
6.4.1 provide evidence of knowledge, understanding and application of the National Occupational Standards, Units of Assessment and Assessment Principles, together with technical definitions where appropriate. Awarding Organisations should cover this requirement as part of their normal appointment process.
6.4.2 have verifiable relevant experience and current knowledge of the occupational working area at or above the level being verified. This experience and knowledge must be of sufficient depth to be effective and reliable when verifying judgements about assessors’ assessment processes and decisions. External verifiers’ experience and knowledge could be verified by: curriculum vitae and references
possession of a relevant qualification
corporate membership of a relevant professional institution.
6.4.3 have up to date knowledge and experience of the particular aspects of work they are verifying. This could be verified by records of continuing professional development achievements.
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6.4.4 have a sound in-depth knowledge of, and uphold the integrity of the NOS, Units of Assessment and these Assessment Principles.
6.4.5 undertake continuous professional development to ensure that they are working to the current National Occupational Standards in assessment and verification.
6.4.6 be aware of national issues affecting vocational education, training and qualifications in the sector.
6.4.7 have appropriate knowledge of the ASSET SKILLS framework of qualifications in relevant areas to the qualifications being externally verified.
6.4.8 demonstrate their ability to maintain credibility and retain the confidence of the industry through commitment to continuous personal and professional development.
6.4.9 provide evidence of knowledge, understanding and application of the Regulatory Authorities’ codes of practice.
6.5 Awarding Organisations may have generic criteria and personnel specifications in addition to the above.
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7 FRAMEWORK CRITERIA FOR THE APPOINTMENT OF INTERNAL VERIFIERS
7.1 Internal Verifiers are appointed by an Approved Centre and approved by the Awarding Organisation through their External Verifier.
7.2 This criteria will apply to existing and new Internal Verifiers.
7.3 Internal Verifiers should only verify the decisions of assessors which fall within their acknowledged area of technical and occupational competence.
7.4 Internal Verifiers should be seen as the person responsible for an approved centre’s assessment quality in order to facilitate the assessment process and should be one of the following:
7.4.1 Internal Verifiers will be employed directly or contractually by the same organisation (approved centre) as the assessors
Or
7.4.2 Acting as a counter-signatory on a short term basis, a maximum period of 18 months, where Internal Verifier(s) have not yet achieved their V1 award.
7.5 Internal Verifiers will either:
a Hold an appropriate internal verifier qualification (D34 or V1) , or be working towards a V1 qualification.
In England, Wales and Northern Ireland all new internal verifiers should achieve unit V1 within 18 months of beginning internal verification duties. Internal verification decisions by verifiers who are still working towards certification must be countersigned by a Verifier who has gained certification.
In Scotland, all new Verifiers should have an assessment plan for achieving the V1 and be working towards achieving the award. External Verifiers will monitor progress and achievement towards the achievement of V1 during centre visits.
All new Internal Verifiers must hold units A1 and/or A2.
Or
b Where employers opt for an ‘employer direct’ model, the qualification requirements specified by the regulatory authorities may be waived as described below.
The ‘employer direct’ model is where colleagues, supervisors and/or managers in the workplace are involved in the assessment process. Under this model, the employer, with the agreement of their Awarding Organisation and Asset Skills and the approval of the qualifications Regulators, may choose:
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Achieving the appropriate regulatory body approved unit qualifications for internal verification
Or
Demonstrating that the employer’s training and development activity undertaken to prepare, validate and review these verification roles, maps 100% to the National Occupational Standards which these qualifications are based on. The mapping process must be agreed by the Awarding Organisation as providing the equivalent level of rigour and robustness as achievement of the unit qualification.
The alternative option described above, which waivers the need for the regulatory approved units, must be confined in application to an ‘organisation by organisation’ and ‘qualification by qualification’ basis, and agreed by the qualification regulators. Prospective organisations must be able to confirm that their in-house practices conform to the requirements of the Standards in association with the relevant Awarding Organisation.
7.5.2 It is desirable that all Internal Verifiers hold a relevant qualification.
Internal Verifiers will:
7.5.3 have verifiable relevant experience and current knowledge of the occupational working area at or above the level being verified. This experience and knowledge must be of sufficient depth to be effective and reliable when verifying judgements about assessors’ assessment processes and decisions. Internal verifiers’ experience and knowledge could be verified by:
curriculum vitae and references
possession of a relevant qualification
corporate membership of a relevant professional institution
7.5.4 have expertise so they have up to date knowledge and experience of the particular aspects of work they are verifying. This could be verified by records of continuing professional development achievements
7.5.5 have a sound in-depth knowledge of, and uphold the integrity of the NOS, Units of Assessment and these Assessment Principles
7.5.6 be prepared to participate in training activities for their continued professional development
7.5.7 demonstrate their ability to maintain occupational competence by continuous professional development
7.5.8 undertake continuous professional development to ensure that they are working to the current National Occupational Standards in assessment and verification
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7.5.9 have knowledge of the requirements and application of the Asset Skills Assessment Principles
7.5.10 provide evidence of knowledge, understanding and application of the Regulatory Authorities’ codes of practice.
7.6 Centres will be responsible for ensuring that internal verifiers plan and maintain continuous professional development.
7.7 Approved Centres may have generic criteria and personnel specifications in addition to the above.
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8 FRAMEWORK CRITERIA FOR THE APPOINTMENT OF ASSESSORS
8.1 This section is intended to assist Approved Centres in the recruitment of those individuals who will act as Assessors within the Approved Centre.
8.2 Assessors are appointed by an Approved Centre and approved by the Awarding Organisation through their External Verifier.
8.2.1 They should only assess in their area of technical and occupational competence as approved by their Awarding Organisations.
8.3 Assessors should be one of the following:
8.3.1 Employed directly or contractually by the same organisation (centre) as the candidate
Or
8.3.2 Acting as a counter signatory on a short term basis (18 months) where the Centre Assessor has not yet achieved their A1 or A2 awards.
8.4 The Assessor should have the following:
Assessment Competence
Either:
8.4.1
a Hold D32 and/or D33 or A1 and or A2 or be working towards A1 and/or A2 Assessor Awards.
In England, Wales and Northern Ireland, new Assessors must achieve unit A1 or A2 within 18 months of beginning assessment duties. Assessment decisions by Assessors who are still working towards certification must be countersigned by an Assessor who has gained certification.
In Scotland, all new Assessors should have an assessment plan for achieving A1 or A2 and be working towards achieving the award. External Verifiers will monitor progress and achievement towards the achievement of A1 or A2 during centre visits.
Candidates in possession of a TQFE without having an appropriate A1 or A2 award should undertake continuing professional development to demonstrate that they are working to the appropriate A Unit standard.
Or
b Where employers opt for an ‘employer direct’ model, the qualification requirements specified by the regulatory authorities may be waived as described below.
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The ‘employer direct’ model is where colleagues, supervisors and/or managers in the workplace are involved in the assessment process. Under this model, the employer, with the agreement of their Awarding Organisation and Asset Skills and the approval of the qualifications Regulators, may choose:
Achieving the appropriate regulatory body approved unit qualifications for assessment
Or
Demonstrating that the employer’s training and development activity undertaken to prepare, validate and review these assessment roles, maps 100% to the National Occupational Standards which these qualifications are based on. The mapping process must be agreed by the Awarding Organisation as providing the equivalent level of rigour and robustness as achievement of the unit qualification.
The alternative option described above, which waivers the need for the regulatory approved units, must be confined in application to an ‘organisation by organisation’ and ‘qualification by qualification’ basis, and agreed by the qualification regulators. Prospective organisations must be able to confirm that their in-house practices conform to the requirements of the Standards in association with the relevant Awarding Organisation.
8.5 Occupational competence
All assessors must
8.5.1 have verifiable relevant current industry experience and knowledge of the occupational working area at or above the level being assessed. This experience and knowledge must be of sufficient depth to be effective and reliable when judging candidates’ competence. Assessors’ experience and knowledge could be verified by:
curriculum vitae and references
possession of a relevant qualification
corporate membership of a relevant professional institution
8.5.2 have sufficient occupational expertise so they have up to date knowledge and experience of the particular aspects of work they are assessing. This could be verified by records of
8.5.3 have a sound in-depth knowledge of, and uphold the integrity of the sector’s NOS, units of Assessment and these Assessment Principles
8.5.4 be prepared to participate in training activities for their continued professional development.
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8.6 Centres will be responsible for ensuring that assessors plan and maintain continuous professional development.
8.7 Approved Centres may have generic criteria and personnel specifications in addition to the above.
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