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Speakers:
Pierreguillaume Wielezynski, Deputy CIO and Deputy-Director of IT, World Food Programme (WFP) -
Travis Heneveld, Director United Nations and International Accounts, Motorola Solutions
Michael Waugh, Global Adviser Shelter and Settlement, Norwegian Refugee Council
Moderator:
Sonja RuetzelICT4D Conference Manager,
Global Knowledge and Information Management,
Catholic Relief Services
Digital Innovations for Humanitarian ResponseEnrica Porcari - Chief information Officer
February 2018
Saving live, changing lives
The United Nations World Food
Programme is there for those
left behind, saving lives in
conflicts and disasters and
changing lives for the better by
empowering millions to get the
food they need to build a
brighter future.
80 MILLION PEOPLE ASSISTED IN 80 COUNTRIES*
70Planes
5,000Trucks
20Ships
ON ANY GIVEN DAY
Operational requirements:9 billion**
15,000+ employees,90% in the field
2/3 staff working in conflict areas
*FIGURE AS OF 2016**FIGURE AS OF 2017
Opera
tions
information datacommunication
Where?How many?
How many tomorrow?
What kind of assistance?
Government Processes?
Costs?
Emergency Telecommunications Cluster (ETC)
Under the global leadership of
WFP, the ETC is a global network
of partner organisations that work
together to deliver common ICT
services and solutions to
humanitarians, government and
affected communities in
emergency responses.
Beneficiary information ManagementFrom ID to transfer management
26 million personal relationships
Detailed history of the People we Serve
Enabling Cash Assistance in 60 Countries and 90 Operations
UAVs & Artificial Intelligence
Blockchain
UAVs & Artificial Intelligence
Blockchain
Economy of Transactions
Economy of Relationships
Digital Core
Internal organizational processes
Support other organizations
Support for Governments
Understand and meet specific needs of people
Public engagements
T h a n k y o u
ICT4D Webinar: Digital Innovations for Humanitarian Response
February 2018
MISSION CRITICAL PLATFORMS
Key Benefits• Interoperability across teams • Asset tracking efficiencies• Robust handsets with clear communications• Coverage everywhere you need it• Cost-efficient vs. mobile phone/VSAT• Voice recording enables incident response review/improvement• Improved Safety: GPS services enable teams to be tracked• Rugged accessories: Bluetooth microphones
SECURE. INTELLIGENT. CONNECTED.
1. INCREASED SPEED OF CHANGE
16
BROADBAND
SOCIALMEDIA
VIDEO
CLOUD
NEW DEVICES
AUTOMATIC LICENSE PLATE RECOGNITION
SMARTPHONE
OUTDOOR LOCATION TRACKING
RADIO WITH BLUETOOTH
RADIO WITH GPS
RADIO
ANALYTICS
FLOOD OF DATA
NETWORKS OF NETWORKS
INTERNET OF THINGS
PUBLIC SAFETY SMART DEVICE
WE ARE WORKGROUP COMMUNICATIONS
WORKGROUPCOMMUNICATIONS
RADIOS PUSH TO TALK OVER BROADBAND
MULTI DEVICE PUSH TO TALK
SOCIAL MEDIA ALERTS
2. DATA IS NOW MORE ACTIONABLE
VIDEO ANALYTICS
SENSORS
GUNSHOT
TEXT-TO-911
HELP!!
LICENSE PLATE RECOGNITION
LICENSE PLATE HOT HIT
SUSPICIOUS ACTIVITY
TURN NOISE INTO DATA
DATA INTO INTELLIGENCE
INTELLIGENCE INTOSAFETY
INFORMATION-LED PROCEDURES
3. EMERGENCY RESPONSE SERVICES
CAPITAL EXPENSE FOCUSED OPERATING EXPENSE FOCUSED
CUSTOMER-OWNED MODEL MANAGED SERVICE MODEL
CUSTOMEROWNED ANDMANAGED
CONTRACTEDSERVICES
HOSTEDSERVICES
MANAGEDSERVICES
BUILD, OWN,OPERATE
COMMSAS A
SERVICE
Drivers: Security, Application, and Lifecycle Management efficienciesKey success factors: delivery, financial and customer satisfaction KPIsFlexible Payment Models
NEXT: MANAGED NETWORK OF NETWORKS
21
POLICE
PRIVATELTE
NETWORK
PUBLIC3G/LTE
NETWORK
LMR NETWORK
SITUATIONROOM
OPERATIONAL IMPLICATIONS
Focus• Network of Networks• Secure Mobility Platforms• Work Group Communications• Situation Room Capabilities
Objectives• Inter-agency interoperability• Situational Awareness• Dynamic voice, video and data
flow• Real-time and predictive analytics• Shared Services
PAGE 22
From Provider to Facilitator:Opportunities for greater coverage
through digital housing platforms in humanitarian response
Overview of rent-free and challenges
NRC’s “A Safe Nights Rest” Concept• A digital humanitarian real estate platform for
people in need of shelter - facilitating the their ability to connect with property owners interested in hosting or renting existing housing stock
• Management of risks and relationships between tenants, property owners, and communities while ensuring adequacy of housing and security of tenure
Can we scale shelter assistance through digital platforms
enabling us to reach more people in need?
• What does the role of Facilitator look like in humanitarian shelter assistance?
• At what scale does a platform need to operate to function as intended?
• Can we scale existing trust and create new forms of trust amongst users?
• Do we develop now for a future market?• Can a digital platform enable more flexible
tiered assistance models? • How do we drive user adoption, retention
and engagement?• Designing for a Sustainable Business Model
from Day 1
Going forward…
Speakers:
Pierreguillaume Wielezynski, Deputy CIO and Deputy-Director of IT, World Food Programme
Travis Heneveld, Director United Nations and International Accounts, Motorola Solutions
Michael Waugh, Global Adviser Shelter and Settlement, Norwegian Refugee Council
Moderator:
Sonja RuetzelICT4D Conference Manager,
Global Knowledge and Information Management,
Catholic Relief Services
THANK YOU!See you at the next ICT4D Webinar:AI and Machine Learning Tools and ApplicationsTuesday, 20 March, 2018 Speakers: Patrick Meier, Founder of WeRobotics; Pablo Suarez, IFRC
10th ICT4D Conference www.ict4dconference.org
