Speaker Profiles

INTERNATIONAL PATIENT SAFETY CONGRESS

Hall 3, Hyderabad International Convention Center, Novotel, Hyderabad- India

Day: 1 Date: 21 April 2011 Session: 1 Time: 0930 -1030

TOPIC: PATIENT SAFETY PRIORITIES IN HEALTHCARE

Patient Safety is a new healthcare discipline that emphasizes the reporting, analysis, and prevention of medical error that often lead to adverse healthcare events. The frequency and magnitude of avoidable adverse patient events was not well known until the 1990s, when multiple countries reported staggering numbers of patients harmed and killed by medical errors. Recognizing that healthcare errors impact 1 in every 10 patients around the world, the World Health Organization calls patient safety an endemic concern.

CHAIRPERSON

• Also the Co-chair of FICCI Health Services Committee and Chairman of the Accreditation Committee of the NABH

• He has also served as Professor and Head of Surgery . • He is one of the founder trustees of the Krishna Charitable Trust and Terry Fox Foundation,

Bangalore. • He was nominated the Hanumaiah Orator for the year 2004.

Patient Safety - A Global View (Plenary Key Note)

• Ann Jacobson brings demonstrated expertise as a nursing executive

• Healthcare consultant and performance improvement specialist

• Executive Director for Joint Commission International Accreditation.

Dr Nand Kumar Jairam

Co- Chair, FICCI & Chairman, Columbia Asia

Ann K. Jacobson, MSN, RN, CNAA,

Executive Director

International Accreditation,

Joint Commission International

• Assistant Vice President, Patient Care Services, St. Luke Hospitals, Florence Kentucky

• President, Jacobson Consulting Inc., Chicago, Illinois

• Assistant Professor, University of Wisconsin-Milwaukee College of Nursing

• Vice President Client Services, Eric Canter Associates, Cincinnati, Ohio

Patient Safety – An Asian View (Key Note)

• Been very proactive to ensure control of healthcare associated infections attain a global importance.

• Key force behind the initiative -The world alliance for patient safety launched by WHO in October 2004 at the Asian level.

Patient Safety – A National Agenda (Key Note)

• Secretary General Quality Council of India in 2003,

• Responsible for establishing & operating national accreditation structure and promoting quality in all walks of life.

• Elected director on board of International Society for Quality in Healthcare (ISQua).

Dr Geeta Mehta,

Head – Health Tech. & Patient Safety

World Health Organisation

Dr. Girdhar J. Gyani

Secretary General

Quality Council of India



Day: 1 Date: 21 April 2011 Session: 2 Time : 1100 -1200

TOPIC: FRAMEWORK- A SAFETY IMPERATIVE

Patient Safety helps in defining quality health care. Keeping our patients safe is a challenging issue because errors and mistakes can and do happen. Error occurs “when a planned sequence of mental and physical activities fails to achieve the intended outcome and when this failure cannot be attributed to some chance intervention or occurrence”. Meeting these goals helps healthcare facilities to ensure that a safe healthcare environment is provided for the patient

CHAIRPERSON

• Dr. Sibal has 40 articles and chapters to his credit and is on the editorial board of 5 journals.

• He has been honored by the Delhi Medical Association for his contribution to medical education • Also by South Delhi Indian Medical Association for his clinical work.

• He has been given Indira Gandhi Appreciation Award by the National Medicos Forum 2006.

Accreditation as a means to attain Patient Safety - (Plenary Key Note)






Dr. Anupam Sibal

Group Medical Director

Apollo Hospitals Group


Executive Director





Malcolm Bridge Performance Excellence Program - (Key Note)

• Dr. Mehta is board-certified by the American College of Healthcare Executives, the American Board of Quality Assurance

• A certified professional in Healthcare Information and Management Systems.

• Provides leadership expertise on competitive reimbursement and performance models, ambulatory product development, and strategic planning to align outpatient activities with goals of the organization.

Patient Safety Standards - (Key Note)

• Dr.Bhatia is recognised internationally in matters of health care quality and is • Is a member of Asia Pacific Advisory Council, Joint Commission International and Council

Member of American Society for Quality (Health Care Division). • Been on the Editorial Advisory Board, Joint Commission Journal of Quality and Patient

Safety, USA.

Dr Pranav Mehta Vice President North Shore Long Island Jewish Healthcare Examiner National Malcolm Baldrige Quality Award

Dr Yash Paul Bhatia Managing Director ASTRON Chairman and Founder Indian Health Care Quality Forum




TOPIC: FOCUS- MONITORING & ANALYSIS

Hospitals are getting more difficult to manage every day. Management has to do more with less – more regulations, more complexity in care, more technology, changing reimbursement, yet fewer staff. Goals are also more challenging. Everybody agrees that hospital care must be made safer. The question remains – how do we go about making care safer in our hospital?

CHAIRPERSON

• Dr. Ajit Nagpal is responsible to explore PPP avenues • Has recommend Health Policy initiatives • Group Chairman of Wellogic Group, an award winning Healthcare Information

Technology Corporation Headquarters in Cambridge, Massachusetts, USA

Apollo Clinical Excellence Model- A Toolkit to measure patient safety (Key Note)

• He has been honored by the Delhi Medical Association for his contribution to medical education • Also by South Delhi Indian Medical Association for his clinical work.

• He has been given Indira Gandhi Appreciation Award by the National Medicos Forum 2006. • In September 2005, he was appointed as Group Medical Director of the Apollo Hospitals Group

Dr Ajit Nagpal

Chairman

CII Healthcare Sub-Committee &

Feedback Advisory Council

Dr Anupam Sibal

Group Medical Director Apollo

Hospitals Group

Patient Safety Dashboards (Speaker)

• Principal Assessor and Faculty for the National Accreditation Board for Hospitals and Healthcare Providers – NABH

• Actively involved in the promotion of ‘Quality in Healthcare’

• Gold medalist (M. Kandasamy Lalitha Memorial medal) in Ophthalmology of the Pondicherry University

Data Collection & Surveillance (Speaker)

• A Principal Assessor for the NABH and is assessing healthcare organizations for the last 3 years.

• An integral part of NABH and JCI accreditation and re-accreditation process.

• Member of the Technical Committee of NABH.

• A certified Green Belt in Lean Six Sigma and currently has two completed projects to his credit.

Dr A Basile

Medical Director

Star Hospitals

Dr Parag Rindani

Head Medical Strategy

Wockhardt Hospitals Group




TOPIC: CREATIVE SOLUTIONS FOR TODAY’S CHALLENGES 4 ESSENTIALS OF PATIENT SAFETY

The basic objective is to promote specific improvements in patient safety. The essentials highlight problematic areas in healthcare and describe evidence based solutions to these problems. 4 essentials of patient safety: Medication Safety, Surgical Safety, Infection Control- Hand Hygiene, Patient Falls

CHAIRPERSON

• President of the Lucian Leape Institute at NPSF.

• Chief Administrative and Financial Officer at a disease management company which she led

through an acquisition

• Vice President of Managed Care Programs at a major hospital system

• Senior Director of the Strategic Health Care Leadership Unit at a major pharmaceutical company

• She has been on the faculty of multiple programs including Harvard’s program for Executives in

Managed Care

Toolkit To Zero Infections - (Key Note)

• First Indian to be awarded a Fellowship by College of Emergency Medicine, UK in 2009 • First Indian to be awarded Fellowship of the International Federation for Emergency Medicine in

2010

Diane Pinakiewicz, MBA

President

National Patient Safety Foundation (NPSF) Group

Dr. K. Hari Prasad

CEO, Central Region

Apollo Hospitals

Surgical Site Safety - (Key Note)

• Associate Professor in the Department of Surgery at Harvard Medical School and the Department of Health Policy and Management at the Harvard School of Public Health

• In 2006, Dr. Gawande received a MacArthur Award for his research and writing.

• In 2010, he won a National Magazine Award, Academy Health’s Impact Award for highest research impact on health care

• Selection by Foreign Policy Magazine and TIME magazine as one of the world’s top 100 influential thinkers.

Toolkit For Medication Safety - (Key Note)

• Associate Professor of Medicine at the Mayo Clinic in Rochester, Minnesota

• Consultant in the Division of Pulmonary and Critical Care Medicine and the Center for Sleep Medicine at the Mayo Clinic

• Board of Directors for the American Academy of Sleep Medicine. • Served as the Associate Chair for Quality in the Department of Medicine at Mayo

Dr Atul Gawande, M.D., M.P.H

General and Endocrine Surgeon

Brigham and Women's Hospital

Dr Timothy I. Morgenthaler, MD

Chief Patient Safety Officer

Mayo Clinic

Preventing patient falls in hospitals - (Key Note)

• Leads the development of patient safety programs, leads cross functional teams to create solutions.

• Heads the operations department of the American Society for Professionals in Patient Safety • Engages multiple key stakeholders to advance patient safety practices.

VIDEO ON 4 ESSENTIALS

LAUNCH OF 4 ESSENTIALS OF PATIENT SAFETY & LAUNCH OF JOIN HANDS CAMPAIGN

Special Address

• Indian businesswoman and founder of Biocon, the biotechnology company based in Bangalore .

• She is the Chairperson and Managing Director of Biocon Limited, and • Chairperson of Syngene International Limited and Clinigene International Limited. • Awarded with the prestigious Padma Shri (1989) and the Padma Bhushan (2005) from

the government of India. • Recently named among TIME magazine’s 100 most influential people in the world. • Also on the Forbes list of the world’s 100 most powerful women, and the Financial

Times’ top 50 women in business list.

Manisha Shah, MBA, RT

Vice President Programs

National Patient Safety Foundation

Dr Kiran Mazumdar-Shaw

Founder & MD

Biocon

National Patient Safety

http://en.wikipedia.org/wiki/Bangalore



Day: 1 Date: 21 April 2011 Session: 5 Time : 1530 -1645

TOPIC: MAPPING YOUR INNOVATION QUOTIENT -BEST PRACTICES

Best practices are generally-accepted, informally-standardized techniques, methods, or processes that have proven themselves over time to accomplish given tasks. Often based upon common sense, these practices are commonly used where no specific formal methodology is in place or the existing methodology does not sufficiently address the issue. In addition, a "best" practice can evolve to become better as improvements are discovered.

Chairperson

• An alumni of Lady Hardinge Medical College Delhi has 30 years of experience in the medical profession.

• An active member of the National Healthcare committees of both CII and FICCI .

• Has served as a core member of CII’s subcommittee on Public Private Participation • Presently Chairs the subcommittee on Skills gaps for the current year.

Team STTEPS – tool developed by AHRQ & Patient Safety Executive Walk Rounds

• Dr. Mehta is board-certified by the American College of Healthcare Executives, the American Board of Quality Assurance

• A certified professional in Healthcare Information and Management Systems. • Provides leadership expertise on competitive reimbursement and performance models,

ambulatory product development, and strategic planning to align outpatient activities with goals of the organization.

Dr. Shubnum Singh

VP Medical Affairs

Max Healthcare

Dr Pranav Mehta Vice President North Shore Long Island Jewish Healthcare Examiner National Malcolm Baldrige Quality Award

If Walt Disney Ran Your Hospital

• Responsible for the strategy & value growth of SPS Apollo Hospitals

• Got SPS Apollo Hospitals the prestigious Joint Commission International Accreditation in a record time of just two years of operations in 2007 and its successful reaccreditation in 2010.

• Key areas of strength is designing and deploying efficient systems and cost control techniques

Infection Control Risk Assessments

WHO Patient Safety Program

• Led ‘Save Lives: Clean Your Hands’ initiative that aimed to heighten awareness on the issue of health care associated infections

• Part of WHO's Patient Safety projects in association with Dr. Peter Pronovost's Quality and Safety Research Group

• He led one of the first hospitals in India to become ISO certified when few formal accreditation standards or program existed

Jugdiep Singh

MD

SPSS Apollo Hospitals, Ludhiana

Dr Lavanya N

Consultant, Infectious Diseases

Apollo Hospitals, Hyderabad

Dr Cyrus Engineer

Manager, WHO

Patient Safety Program



Day: 1 Date: 21 April 2011 Session: 6 Time : 1700-1800

TOPIC: NURSING ENGAGEMENT- BEST PRACTICES

Nurses are in a unique position to improve patient safety because of their inherent proximity to patients. This position gives nurses the needed insight to identify problems in healthcare systems and to be part of patient safety solutions. However, to do this, nurses must be supported and encouraged without fear of retribution, as well as have an understanding of how organizational culture change can be accomplished.

Role of Nursing Leadership in Patient Safety – (Key Note)









Executive Director



Adverse Events in Hospitals – (Speaker)

• Commendation Medal – GOC in Chief Eastern Command for outstanding performance • All Round Best Nursing Officers Trophy – (Initial Nursing Officers Course) – Officers Training

School Lucknow-1982 ISO Auditor at Max Group of Hospitals Delhi & NCR • Certified NABH Assessor • Recipient of Nightingale award International Nurses Day 2007

Strategies to prevent errors – (Speaker)

• Board Of Studies Member at the ‘TN Dr. MGR Medical University’, Chennai

• External Board of Studies Member at Rajiv Gandhi University of Health Sciences

• President at TNAI Unit Omayal Achi- College of Nursing

• Committed to Medical Education Programmes and have taken programmes at various forums and Hospitals across the country.

• Active Member- AIMED-Association of Indian Medical Device Industry

• Special focus on Nursing Education through Creative Learning Programmes and Fun n Learn Series.

Col Binu Sharma

Vice President- Nursing

Columbia Asia

Dr. Kanchana

Principal - Omayal Achi College of

Nursing

Sumit Marwah

CEO & Director, Dispoline



Day: 1 Date: 21 April 2011 Session: 7 Time : 1800-1830

TOPIC: TOWARDS ZERO ERROR – NURSING ROLE: PANEL DISCUSSION

Nurses play a vital role in improving the safety and quality of patient care—not only in the hospital or ambulatory treatment facility, but also of community-based care and the care performed by family members. Nurses need know what proven techniques and interventions they can use to enhance patient outcomes. The panel discussion aims at finding solutions how nurses could lead to a zero error approach.

Chairperson

Panelist

Panelist

Usha Banerjee

Group Nursing Director


Shubhada Sakurikar

Nursing Director

Apollo Hospitals, Hyderabad


President


Shubha Ravindranath

Director Nursing

Shalby Hospital, Ahmedabad

Saravjeet Kaur

Director Nursing

Max Hospital Group



Day: 2 Date: 22 April 2011 Session:8 Time : 0815-0830

TOPIC: THE FUTURE IS NOW - PAPER PRESENTATIONS

Aviation & Healthcare- Common Themes- Director Medical Services (MB) & Sr Advisor Aviation Medicine, Air Headquarters, New Delhi

Prevention of errors- Dr Arindam Chatterjee, AFMC, Pune




TOPIC: PREVENTION: THE BEST PREPARATION FOR WORST SITUATIONS

To ensure patient safety, we need to ensure that we do safety rounds at regular intervals, have a safe physical facility, medical and other equipments and people must be effectively managed. Management must strive to reduce adverse events, prevent accidents and maintain safe conditions.

Chairperson

• He is member of the Accreditation Committee of National Accreditation Board of Hospitals & Healthcare Providers (NABH).

• Life Member of professional bodies like Indian Hospital Association & Academy of Hospital Administration, New Delhi.

• Member International Hospital Federation &Member Indo - French Technical Association, New Delhi.

• Has been as Chief Operating Officer - Fortis Escorts Hospital, Jaipur

Toolkit for Risk Assessments - (Speaker)

• Led the team successfully for achieving the Joint Commission International Accreditation- SRMC

• Specializes in Pediatric cardiac anesthesia and cardiac critical care

Dr. Praneet Kumar

CEO

BL Kapoor Memorial Hospital, New Delhi

Dr. Mahesh Vakamudi

COO

Sri Ramachandra Medical College & Hospital

FMEA in Healthcare – (Speaker)

• He has held several assignments including being the Director and Head of hospital in Chennai and Vasant Kunj

• His areas of special interests include Designing Medical Programs, undertaking feasibility

studies, quality assurance specially in design of Healthcare Facilities and infection control.

Role of Facility Management in Patient Safety – (Speaker)

• Dr. Gupta pioneered the initiative to make Department of Hospital Administration at AIIMS, the first and the only ISO 9000:2001 certified department in the country.

• He has been the WHO Consultant to develop modules of EMR and Consultant to UNOPS Asia Office

• He has been a member of the committee at Bureau of Indian Standards for developing Indian Standards for Hospital Equipment Management and for developing quality assurance standards for patients care services;

• Expert Committee Constituted by Ministry of Health and Family Welfare

• Member of Working Group on Clinical Establishments Professionals Services Regulations and Accreditation of Health Care Infrastructure by Planning Commission for the eleventh Five Year Plan (2007 – 2012)

Dr. Gurbir Singh

Regional Medical Director

Fortis Hospitals

Dr. Shakti Gupta

HOD Hospital Administration & MS

AIIMS




TOPIC: COMMUNICATION- AN INFLECTION POINT FOR PATIENT SAFETY

Patients can ensure a safer experience with the health care system by being involved and informed about their treatment. By asking questions and following through on their clinician’s treatment and instructions, patients can take part in the process and gain confidence in the system. Improving patient safety requires continuous learning and the constant communication of information between caregivers, organizations, and patients.

Chairperson

The Power of Apology in Healthcare - (Speaker)

Dr Manjul Joshipura

Scientist, WHO- HQ,

GENEVA

Dr. Krishna Reddy

MD, Care Hospitals

Cost of Errors in Medicine - (Speaker)

• She is also a lead assessor of NABH and trained internal auditor for ISO.

• Chief of the Neurosurgery and surgical neuro-oncology Department at Rajiv Gandhi Cancer

Institute

Recognitions-

• Country Development marketplace ( India) - Award by the World Bank (2004)

• Rotary Foundation Scholarship (G S E ) for the year 1997.

• UICC (ICRETT) Fellowship for neuro-oncology – 1997

Engagement of Patient and Family on Patient Safety - (Speaker)

• She is on the panel of the National Accreditation Board for Hospitals and HCOs (NABH) as a Principal Assessor / Assessor

• Member of the NABH Technical Committee

• Recently been chosen among “Top 20 women achievers” of the country by a magazine. • Ha worked Strategic Health Authority (UK) as Assistant Director of Quality

Dr. Uma Nambiar

CEO

SL Raheja Hospital, Mumbai

Dr. Arati Verma

Medical Excellence Programs

Max Healthcare




TOPIC: WAR AGAINST MEDICATION ERRORS: CREATING AN ERROR FREE MEDICATION ECOSYSTEM

Any preventable event that may cause or lead to inappropriate medication use or patient harm while the medication is in the control of the health care professional or patient is a medication error. Such events may be related to professional practice, health care products, procedures, and systems, including prescribing; order communication; product labeling, packaging, and nomenclature; compounding; dispensing; distribution; administration; education; monitoring; and use."

Chairperson

Causes & PREVENTION of Medication Errors - Clinical Pharmacologist Perspective (Speaker)

Prof. Ranjit Roy Chaudhury, Member, BoG – MCI and Chairman - Task Force for Research, AHERF

Dr Sudhir Naik

Senior Cardiologist, Apollo Hospitals Hyderabad

Information for better drug compliance, through ICT enabled animation-(Speaker)

Leverage technology for a error free medication eco-system - (Speaker)

Femida H Gwadry Sridhar

Assistant Professor

Schulich School Of Medicine & Dentistry, University of Western Ontario, Canada

Venkateswar Reddy Melachervu

Head of Technology and Solutions,

HealthNet Global, Hyderabad




TOPIC: PANEL DISCUSSION: THE FUTURE OF HEALTHCARE – SAFER, FASTER, SMARTER

PANELISTS

Mr. Dilip Kumar Head- NCI

Mr Rajnish Rohatgi

Head MSS, BD

Dr. Pervez Ahmed

CEO & MD, Max Healthcare

Mr. Vaideesh

MD, J&J Medical India

Shobhana Kamneni

MD, Special Initiatives

Apollo Group

Ms Barkha Dutt

Director

NDTV




TOPIC: SHOWCASE SESSION

1130 Welcome & Theme

1137 Special Address

1147 Special Address Presentation – NASSCOM- KPMG Healthcare IT Awards

1200 Presentation of Dr Prathap C Reddy Patient Safety Awards

1210 Presidential Address

Sangita Reddy

Executive Director


Dr. Prathap C Reddy Founder Apollo Hospitals Group

Som Mittal

President,

NASSCOM

Mr. S. Reghunathan

Member, High Level Committee,

National Knowledge Network

1220 Address by Chief Guest

1230 Vote Of Thanks




1305 Audience Interaction

Shri Kiran Kumar Reddy Hon’ble Chief Minister Andhra Pradesh

Prof. K. Ganapathy President , ATNF

Bob Kocher

Ex Principal

Mc Kinsey, USA


Executive Director



Kent Thiry,

CEO, Davita Inc.




TOPIC: QUALITY FOCUS HALL 3

Chairperson

Safety of Medical Devices - (Key Note)

• 25 years in Medical Device Quality & Regulatory Engineering and Management. Previous employers: Agilent Technologies, Hewlett Packard, Millipore Corporation and Haemonetics Corporation

• 5 years in Military Systems Design and Manufacturing Engineering (Honeywell) • 2 years as Biomedical Engineer in Hospital and 2 years research Lab Technician (Boston

Children’s Hospital)

Dr. Rana Mehta Sr VP, Technopak

Ms. Elisabeth M George

VP, Global Government Affairs, Regulatory & Standards Philips

Transforming Concepts – Patient Safety (Key Note)

• President of the Lucian Leape Institute at NPSF.

• Chief Administrative and Financial Officer at a disease management company which she led through an acquisition

• Vice President of Managed Care Programs at a major hospital system • Senior Director of the Strategic Health Care Leadership Unit at a major pharmaceutical company • She has been on the faculty of multiple programs including Harvard’s program for Executives in

Managed Care

Radiation Safety for Patients (Speaker)


President


Dominic Siewko

Radiation Safety Officer, Philips

Patient Safety – An Insurance Perspective (Speaker)

Antony Jacob

CEO, Apollo MUnich




TOPIC: FROM EVIDENCE TO ACTION- BEST PRACTICES

Chairperson

Best Practices – Assuring Blood Safety for Patient in Transfusion Medicine (Speaker)

Ravi Raju

Director Medical Education,

Government of Andhra Pradesh

Dr. John Hackett,

Abbott

Best Practices – Therapeutic Drug Monitoring (Speaker)

Dr. David Armbruster,

Abbott




TOPIC: THE FUTURE IS NOW - PAPER PRESENTATIONS

Best Practices- Sometimes Medical Errors may Cost Life- Dr M Veera Prasad, COO, Narayana Medical College, Nellore

Best Practices - Clinical Audits- Emerging Indian Scenario- Dr Gaurav Thukral, Fortis Healthcare

Best Practices- Six Sigma Approach towards Surgical Site Infections, Ms Debjani Dutta, Fortis Healthcare

Best Practice – CUSP - Dr Krishnan, Al Tawam Hospital

1600 -1610 LAUNCH OF THE PATIENT SAFETY COURSE

1610 -1640 LOCK NOTE PRESENTATION: A LOOK AT THE FUTURE

1700-1710 VOTE OF THANKS

Ms Sangita Reddy Executive Director Apollo Hospitals Group

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Speaker Profiles